The Bethesdan Hotel, Tapestry Collection by Hilton

Don’t use the pool unless you like swimming in a pool while it’s draining with no lifeguard to warn you! And then have to chase THEM around for 12 hours for an update, talking to 6 different people, only to offer a pathetic “compensation” aka a DISCOUNT off 1 night :)

The water in the bathroom was disgustingly brown and took several seconds to run clean. Hot water in the shower also took a while. Overall the stay was good but there were some challenges.

My room didn’t have a fan in the bathroom, so it stunk like butt. Exposed wires from the wall under my bed. Didn’t realize I had to pay an extra 40 a night for parking. No breakfast. Asked for more pillows and blankets, and got one tiny blanket. A bunch of their products from the store they have wouldn’t ring up, so the guy just rang it up as some random thing. Turned on the heat in our room and it stunk so bad. Sells things to microwave, but no microwave in the room. I do not recommend this hotel at all, and am super disappointed in this place and stay. Do better please.

When I arrive, the room I reserved was not available. I was traveling with a girlfriend of mine and requested 2 queen beds. I was told they would upgrade me to a King Suite which is NOT an upgrade for 2 females that requested their own beds. A King bed and a pull out sofa that was thin and uncomfortable was not an upgrade.

Our room was clean and everything was clean and organized. The only downside is having to pay for parking while staying there.

The front desk staff were nice! The bar was clean and up to date. My room was clean and well ventilated. Highly recommend! I will be back!

Fantastic hotel, great community and phenomenal room! Who could ask for more

Yes

Good

For the cost this hotel could do better. No extras or: tissues in room, paper to write on, nothing in bathroom ie: shower cap etc. I guess you could ask but after my hairdryer wouldn’t work and I tried calling front desk the hold was so long I went down 7 floors with wet hair. Next day screeching fire alarm at 6 am. Whole hotel evacuated down 15 flights stairs. These things can happen BUT no hotel personnel to direct us where to go or when to safely come back. Unprofessional and poorly managed. Pool person nice but very confused about pool hours when asked. All in all for a supposed quality hotel I was disappointed as were others I spoke with.

Very nice experience! Room is spacious and clean. There are restaurants, grocery stores, and Citibank nearby. 12-15 minutes walking distance to NIH. It is convenient.

Clean and quiet room. Comfortable bed. Thank you

The front desk Mikael Andria were very helpful but I my tooom was not clean ,not vacuumed l,sheeets were not changed but made it look like it was changed ,🌧️I had rashes

Lovely

Super cute nice and clean comfy beds love the roof top vibes

Very clean hotel

Excellent Clean Room, Excellent Staff. Unfortunately, Hilton Management is lazy with supplying the staff with sufficient supplies. Such as bedding in smaller than the bed, elevators not in service (we were on the eighth floor), sloppy restaurant. I will hesitate before staying at a Hilton property again.

The hotel charged me $6 for two small "complementary" bottles of water that were left in my room. Also, there was a large group of youth staying at the hotel at the same time who were very loud and kept waking me up because of the late night noise

Nice

Everything was good. The restaurant was good. Clean room and convenient to the metro train and my room was very clean. I would stay again and tell anyone to stay there...great experience.

My biggest issue were with the eievators - long waits, crowded, stopped on just about every floor due to staff using the same elevators as guests. No room service. Breakfast buffet inferior to just about every other hotel I’ve stayed in. Although there was a restaurant, hours were limited and there was no room service. Rooms did not have a microwave. All staff members were wonderful. They really need all elevators running and a dedicated elevator for the expansive staff. What should take 2 minutes can take close to 10 because of the elevators.

Stay was great, just a tad slow as far as front desk check in

Nicely updated Hilton with a good location. It was clean and quiet. Unfortunately, housekeeping skipped our room the first morning. Offered a free coffee as compensation at checkout.

Its amazing place

Very quiet.

It's well designed hotel

The gym was great. The hotel was good. However I noticed a moldy smell in my room

We usually stay in DC but decided to try something different this time. Our room was clean and up to date. Beds were firm, shower pressure was strong. Hotel it self was clean and smelled great. Relaxing music was playing in lobby. Staff was very nice and helpful especially with parking our 1500 RAM truck. We were not sure if it would fit in parking garage. We were happy that our truck still had 6 inches left of clearance and was able to park on site. They allowed us to drive up to the parking garage and attempt with the maximum height bar first before paying. All went well. We ate dinner at the resturant in the hotel. Food was very good and our waitress was exceptional. Breakfast was not included with your stay and the cost was not worth what they offered. All in all we enjoyed our stay and will come back to this hotel again.

Great

Great room, very comfortable bed, and ok bathroom. The front desk staff was exceptional. We also loved being able to get an espresso coffee drink at the take out bar in the lobby. Wonderful location too.

Very good

Convenient for Maryland locations.

Staff unhelpful and gave out misinformation. This hotel gives the Hilton brand a bad name/reputation, if you've never stayed at another Hilton property before. Staff need to be better trained in customer service and how to apply Hilton Honors to stay.

Hreat

The staff was professional and friendly. Facilities were very clean and comfortable.Breakfast had a lot of choices. Location is convenient, and parking is in the basement.

Very good

The staff was professional and friendly. Facilities were very clean and comfortable.Breakfast had a lot of choices. Location is convenient, and parking is in the basement.

WE HAD TO WAIT MORE THAN AN HOUR TO GET SENT TO AN BEST WESTERN 25 MINUTES AWAY. We had a confirmed reservation given away to someone else ! Who does that? Best Western had breakfast buffet. You had nothing at breakfast

Superb

We had a very pleasant one-night stay in our room on the tenth floor. The room and bathroom were clean and well maintained. The bedding was wonderful—excellent mattress, cozy comforter, and a choice of four quite different pillows. The floor was quiet; I didn’t hear a sound until morning. If you book through a third-party, have your Hilton Honors account number ready at check-in or be prepared to pay for internet service in the room. The name on the Hilton membership/account must be the same as the name on the hotel reservation.

The friendly staff, the decor was lovely, very clean and very quiet in hallways and rooms. No rowdy guests!

The friendly staff, the decor was lovely, very clean and very quiet in hallways and rooms. No rowdy guests!

Great location and the food was amazing

MY RESERVATION WAS NOT HONORED AND WE HAD TO WAIT MORE THAN AN HOUR TO GET SENT TO AN BEST WESTERN 25 MINUTES AWAY. We had a confirmed reservation given away to someone else ! Who does that? Best Western had breakfast buffet. You had nothing at breakfast

Mold spots. bathrooms have no vent fans. The garage was one of the most treacherous I’ve ever seen. Seat in the room had stains on it. Room had a smell like a moist locker room. The staff were nice but that’s the only attribute I can say about the place

Overall nice property , staff is very helpful with what there have ( super slow computer system , have to reprogram the keys all the time ) good location if going to tue NIH ,

Very good location, great fitness center (well equipped, spacious), well-maintained common areas, comfortable room. Staff was generally helpful.

Room was very clean. To the point and great

I didn’t see a breakfast buffet. We could hear the room next to us showering and it was loud. It was a good room for what we needed but I thought it was a bit over priced.

The room and location were great. The front desk was understaffed. There was only one person working at any time, and I had to wait 10-15 minutes for other guests when checking in and other service needs. Parking was easy.

They need to improve that part

Did not eat

Room smelled like food

Great location and staff Room smelled like food

Front desk black lady @ 10:45 am on duty Sunday May 16 was racist toward blacks she did look and speak only to the white guest and I’m black.

Front desk black lady @ 10:45 am on duty Sunday May 16 was racist toward blacks she did look and speak only to the white guest and I’m black.

Very good

En si el hotel muy comodo (3.5- 4 estrellas), el cuarto excelente. Comodo y bien equipado. Abajo un bar, restaurante y su pequeña tienda. El sector súper tranquilo para caminar sin problemas. La calle de atrás hay full restaurantes, tiendas, etc. Alado del hotel hay un restaurante super bien ranqueado y un supermercado a media cuadra. El servicio al cliente bueno, nada del otro mundo. Ubicación: a 10 minutos caminando a la estación de tren y a 3 minutos en bus. La parada del bus es literalmente al pie. Desde la estación de metro hasta el centro de Washington son 30-35 min. En general, incluso al aeropuerto puedes moverte super bien en Metro sin necesidad de taxis o Uber. Relación costo/beneficio 100/100. Recomendado.

Close to the metro , shower has good water pressure, its clean rooms are large and the beds comfy. My bedside light don’t work but it wasn’t a big deal for this stay. Staff were nice. Would stay again.

kind of dropped the ball in not following up with us on this matter . The second room was relatively clean, though there were some small holes in the bed linen and some areas in bathroom and room that seemed to be missed by vacuum and a good wipe down. Included Breakfast was very basic buffet. it was not till after we were eating on our second morning that anyone mentioned there were made to order options.

No complaints at all! Beautiful facility

All good

I would say it was an okay stay. The staff was a little rude and the room had a huge purple stain on the rug. One night we got back to the hotel and before we got to the parking garage a homeless lady was banging on our window yelling at us to let her in

Property was in a good location close to downtown Bethesda Common areas were not clean. Felt like the hotel charged for every little detail from WiFi to the water in the room. Parking costs for guests was also outrageous. So in addition to the high costs it felt like we were being squeezed for every little detail. Restaurant food was also low quality.

Property was in a good location close to downtown Bethesda Common areas were not clean. Felt like the hotel charged for every little detail from WiFi to the water in the room. Parking costs for guests was also outrageous. So in addition to the high costs it felt like we were being squeezed for every little detail. Restaurant food was also low quality.

NO IRON IN THE ROOM

Exceptional

Yes the room, the hotel and the gym was great

I went to the hotel for an event. The event ended up being over an hour late for VIP check-in because the hotel seemed to not even know that the event was happening. We ended up getting extra stuff from The event holder as an apology for the hotels in ability to get things together. When I checked in the girl took forever. The other person checking people in got three people in while she got me done. She was so unfriendly the only people she spoke to were staff that walked by. She handed my key to me. Didn’t say a word. after the event, we went into the bar area and was accosted by a vagrant who had been outside. He was allowed to harass the bartender while the bartender begged him to leave. No security was called or anything. Why are the doors not locked after 10 o’clock? There was nothing done at all no care for the guest and their security while this vagrant walked around begging for more alcohol. The next morning I went out the door with my dog. I saw what by I thought may have been a guest sleeping on the couch when I came back in the guest sleeping on the couch was behind the counter. I asked him do you have coffee? His reply was yes. After about 10 seconds, I asked him where it was and his reply was it’s not out yet. I packed my things and I left won’t be going back here. The room was clean. The service was horrible. The girl at the check in is in the wrong business

Cleans room, Staff was nice

Location and value for that location. Parking is expensive.

Location and value for that location. Parking is expensive.

Very good

Nice place and a nice stay. Only negative is the tight parking area and the 40 dollars a night they charge for parking. You are better off parking accross the street where parking is free on the weekends. Overall, great location, clean hotel with clean and spacious rooms.

Needs major update. Primitive rooms

The room was spacious and clean. The front desk staff was friendly and there was always someone available to help. Nice location. It felt very safe no matter the time of day or night. Quick walk to many restaurants and the metro station.

Did not have the opportunity to dine at the hotel. However, the accommodations were clean and hosts were pleasant. Definite would stay there again.

Room was clean. Good location

The parking is expensive the breakfast buffet was expensive also and the food was stale I went to get orange juice it tasted like water and the lady explained that there was no more I expected more for the price that we paid for breakfast. For dinner we had crab cakes that had an overwhelming lemon taste to them. The hotel was very nice aside from the food and parking

Didnt get to try the breakfast.

Good.

Very clean property

Clean room and amazing view!

The hotel and bar was excellent. The only down fall was they charge $40 a night for parking!!!

The bed frame in the room stuck out from underneath the mattress resulting in stubbed toes. Faucet in bathroom loose in fixture. Rate to park in garage is insane.

Good restaurant. Helpful staff. The bed frame in the room stuck out from underneath the mattress resulting in stubbed toes. Faucet in bathroom loose in fixture. Rate to park in garage is insane.

Great Great

Woke up to bed bug attached to my leg. Room cleaning did not include vacuuming or anything other than seats and towels. Seats had rips in them. Pipe burst in basement garage creating pool of water and hotel did nothing to repair.

Very good

It took us 45 minutes to get checked in even though there were too individuals. We reserved a king bed and we're given two queens because the "things were sold out". What's the point of making reservation if you don't get what you reserved?

Gym very good. Physical facility a bit worn and dated (repainting quite evident). Room with kitchen quite large and comfortable. Bed excellent. Cuisinart coffee machine disliked. Dishwasher never had a cutlery basket over the 5 day stay. Housekeeping staff was excellent.

Decent rooms and venue

The parking situation is a little tight for a large car. Overall it was a great deal for the area

Over all the stay was fine and convenient. Brief stay, nothing to not like,

Over all the stay was fine and convenient. Brief stay, nothing to not like,

Superb

There was no free breakfast Bottles of water were over priced. $3.00 each. Ambulance noise from nearby medical buildings were annoying. No outdoor seating for fresh air

Clean

Very good

Room was clean, staff was difficult to communicate with. Multiple employees assumed I was an employee.

The room met our needs.

It was clean and fairly close to my destination There wasn’t much to do besides go to your room. The rooftop looked so interesting, but it was closed. The pool was closed and there was no workout space. There was a bar/restaurant, but absolutely no people in it. Breakfast was not included. I had booked a room with two queen beds and was given a room with one bed. I went back to the desk to ask, and was told there were no rules with two queen beds. Someone was coming to stay with me so I had to politely insist. I showed them my confirmation description. The desk clerk was abrupt and unapologetic. Then somehow she magically found me one, and gave me a new key without even a smile. She didn’t explain or offer anything else. The cleaning staff was great and the rooms were super clean. The room was comfortable and quiet.

I absolutely loved this hotel! The floor layout of my room was wonderful. I enjoyed the lighting, cle

Hotel was clean and in good condition

Friendly staff, clean room and convenince.

There were staff and they were attentive. The only reason why I rated it four stars instead of five is that the front desk staff seemed very confused all the time. They were just stare at their computer and shake their heads. Like one night another customer and I were both trying to buy a snack. The automated computer for letting us check ourselves out was not working. The guy at the front desk tried to ring up a snack and this other customer and I stood there for over 10 minutes watching him struggle with his computer. It would've been faster for me to walk across the street to 7-Eleven. The gym looks pretty nice. I was really disappointed that the top floor was not open. It was 93° outside and they have a wonderful penthouse balcony that was locked. They only have the pool area open from Memorial Day to Labor Day. I had intended to go swimming, but that wasn't going to happen.

Friendly staff

Hotel was nice. Staff was very helpful. My only complaint is that there was ALWAYS a line at the front desk. Whether I had to ask a question, check in or, check out.

The AC was not cold, we were hot at night despite trying to adjust the temperature lower.

The room was very clean⚾️

Room was very nice. Beautiful view. Bathroom very nice just a bit small for two. Overall I would highly recommend this hotel.

Loved the view out the window, and lots of restaurants close by.

Room was clean. Decor was pretty. Bed was very comfortable. I just wish the room had more lighting. It was not bright enough for me to put on my make-up. Also there was no one at the coffee station downstairs in the morning.

Imagine being 2026 and having a $20 breakfast buffet. Paid wifi, paid parking, half expecting the A/C to be paid by the minute.

Great hotel. Convenient for what I needed

It was a good stay as usual.

Front desk person rude!!

10/10

The room met all our needs - very comfortable.

I didn't use these services

Great location although a bit of a walk to the Metro. Bathrooms were a little dated and could have been cleaner but rest of room and hotel seemed clean enough. Hotel staff were nice. Great to have on tap water in lobby to refill water bottles. Nice to have a mini fridge not filled with stuff I’m not going to use.

Great

Room is not cleaned. Hairs everywhere in the bathroom.

The room was nice. The batroom's ceiling had a water stain. Staff is attentive.

Updated and clean! Good location Parking is $40/night

While untucking the bedding for the evening, I noticed dirt or dead bedbug clusters inside both comforters. The t.v. was on and backlit the white comforters revealing the spots. Since both beds had it, I'm sure other rooms do too. The rest of room, hotel, and amenities was o.k. Breakfast buffet was excellent!

Too expensive for what you get. Hidden costs.

Alternatives to the $25 daily breakfast were awful. Hilton phone door key never worked. Check on process needed is verified but I was not notified. Clean up your act.

Yes breakfast was great

Nice property

Property is good and conducive with great service and staff. However, parking for $40 overnight is too much as this area does not support other parking options.

Clean spacious room. 3 blocks from Metro station.

AC worked well, quick checkin. Room was clean with no issues. Did find it funny the in room water bottles were for certain levels of Hilton members.

The staff was great. We’ve have stayed here several times and are never disappointed.

poor customer services i booked the room with breakfasts but they are rude , didn’t even want to check on it

The bottled water in our room was opened and half gone.

This property is located in a wonderful area, with many great amenities surrounding it. The hotel lobby is very well decorated and features a bar and a breakfast buffet. ($25/person) The staff was friendly, and did their best to make are stay comfortable. We had a few hiccups with keeping towels & toilet paper stocked, but called front desk and had it resolved.

Clean, newly renovated. Comfy bed. Decent neighborhood. Breakfast was too pricey for us. Pay to park. Pretty on par for the area.

Nice

Great place, 10/10 recommend. Plus there’s a Mexican spot to the left and a Chinese spot to the right. Not far from DC.

Staff no friendly at all. The parking gate need to be fixed the room keys never worked to get in or out and we have to call the front desk so they can open the gate ,one day I have to get out of the car go to the front desk I was instructed to press the help button and we wait like 15 minutes to somebody answer the phone and open de gate

Would love to come back when I come back in town

.

Decent property for a getaway. Surrounded by some nice retail stores. Restaurants and lounges not too far walking distance.

Front desk was a little up and down. No water for sale or detergent.

DOUBLE CHARGED FOR ROOM AND CLAIMED THAT EXPEDIA DID NOT PAY THEM IN ADVANCE, "THE THIRD PARTY CREDIT CARD DECLINED' WAS THE QUOTE. I KNOW THIS IS A LIE. NOTHING SPECIAL ABOUT THIS HOTEL, STAFF CANNOT SPEAK ENGLISH.

clean room, staff was great. don't know why they charged my card an additional $90

The room was great, spacious and clean. The staff is very courteous and helpful. We could’ve used an iron.

Always a great stay here

Great

extra price not indicated on booking , saff at desk not really agreable; ; breakfast after 6.30 with no possibiity to have coffee before

n/a

The room was very nice and clean !

From beginning to end, I had a great experience. Staff was friendly and knowledgeable, checking in and out was a breeze.

Great!

Good

Very clean rooms, staff is also very friendly and helpful. Rooms are very nice very much worth the money. Lots of places to walk and visit. Definitely would be going back.

mike at front desk was very accommodating and friendly. really cared about customer

Staff was amazing

Great stay

Dates property. Usually get offered a free water at arrival but not at this location. Parking is $40 per night so better to park offsite.

The first room I was placed in was very musty. I was moved to another room that the AC unit in the room kept me up all night with loud rattling and other noises.

Great stay

Blinds not functioning, sewer smell some days and absence of towels in exercise room twice

Please do not

Good size and layout of rooms, nice views

The staff were polite and helpful.

Thank you for allowing me for late checking past midnight. Highly appreciated

Nothing

Excellent

Excellent

Definitivamente, este sera mi hotel, para cuando esre de visita en Washington DC

Definitivamente, este sera mi hotel, para cuando esre de visita en Washington DC

The room was big and comfortable. The beds were also nice with plenty of pillows. There were 2 staff in particular that were extremely great. Apart from the 2 excellent staff members, the rest of the staff either didnt seem to know what to do or didnt care. The front desk was always understaffed and all calls went through them, no matter what you needed, so they were constantly swamped. Also, no room service. 4 days into a 7 day stay, I had to particularly ask to have the sheets and towels changed and it was done begrudgingly.

Love location, staff, & proximity to restaurants!

Amazing

Amazing

The staff is always so nice; we've stayed here a couple of times and will continue to. The hotel is very clean, too.

The staff is always so nice; we've stayed here a couple of times and will continue to. The hotel is very clean, too.

Wow, this place is seriously the best! I drove a whopping 7 hours from my hometown to Washington for a birthday getaway, and check-in is usually at 3 p.m., but since I got there early, I figured they’d just make me wait until check-in time . And guess what? They gave me a room right away! While I was there, the heat went out, but I just called the front desk, and they called maintenance right away to fix it. This is what great customer service is all about! I’d totally recommend this place if you’re planning a vacation. It’s in a super convenient location close to pretty much everything a tourist visiting would want to see.

Wow, this place is seriously the best! I drove a whopping 7 hours from my hometown to Washington for a birthday getaway, and check-in is usually at 3 p.m., but since I got there early, I figured they’d just make me wait until check-in time . And guess what? They gave me a room right away! While I was there, the heat went out, but I just called the front desk, and they called maintenance right away to fix it. This is what great customer service is all about! I’d totally recommend this place if you’re planning a vacation. It’s in a super convenient location close to pretty much everything a tourist visiting would want to see.

The staff was very nice and helpful

The staff was very nice and helpful

Beautiful! Great stay and sweet staff!

Beautiful! Great stay and sweet staff!

Paying for parking

Clean room, calm !

Clean room, calm !

Very nice

Great experience

Great experience

The property was always clean and very secure. The parking lot is very tight and often hard to maneuver. Also very expensive, even if you stay on weekdays. Also, I feel like the restaurant would’ve try to charge even though I was trying to explain we had breakfast included. It wasn’t until I said to the lady that my breakfast was included and she said “we don’t do that here” and I said let me pull up my email, she came back and said “oh you can get your voucher at the front desk”. I felt like she was trying to get over.

That they came in the room when I was naked in the bed

The location was good.

The view from the 9th floor, the firm mattress and the ambience in the room!! N/A

Clean, nice bar area.

Clean, nice bar area.

Waitresses was very professional

Everything good! Friendly staff.

Friendly staff

No place to smoke

Spotless and easy checkin

Clean, convenient

Loved my stay.

Easy check-in and nice room

Check in 2-1/2 hrs room wasn’t ready after 3pm , room smelled of mold ,

Good parking options

Location was good. The staff isn’t very accommodating they wanted to charge me $25 per night to put a microwave in my room.

Awesome experience and location. absolutely loved it and the service was fantastic.

Thank you so very much Lee for making this so comfortable and wonderful for my mom. A very happy new year to you and the staff. Beautiful hotel, comfortable bed and wonderful staff.

yes

Great location & amenities

Staff should express the warm-welcoming and listen to guest during check-in/check-out.

staff should be courteous better.

Staff should focus on caring and listening to guests.

The service at the front desk was exceptional. Senai took very good care to help manage my stay.

The hotel room was really nice and clean. The breakfast could have more variety but was decent. The staff was really nice. The location is convenient as in there's stores nearby.

Good experience

Great stay, close to food and a Trader Joe’s!!

We were in town for the amazing Christmas concert by Maggie Rose! Your property was fabulous on all accounts:fresh, clean, proximity, staff,cleanliness, comfort, quiet and decor. We will be back next year and do it again. Parking was easy too!

Still 8/10 experience over all

Excellent! Beautiful view and spacious rooms. Excellent service

Staff was very helpful and it was a nice calming environment.

Everything was great! Room was perfect for our family, great location and great value for money.

Been here three times and will always be our choice when traveling to area. The restaurant serves best steaks ever

Great location and restaurant. Patrick is fantastic. Go visit him at the bar.

Wish there was a breakfast that was reasonable in price if not free like other hotels.

I have a quality moment with my wife

Very large and comfortable rooms, but even on the 14th floor lots of noise from an ever busy Wisconsin Ave.

I didn’t have breakfast.

Non

Large room, clean and great light--nice view, too. Great location. The only problem was that the tv really didn't work. Couldn't get it to play live TV no matter what I did. However, it wasn't a deal breaker. Otherwise all was great. Would definitely stay again.

We got charged a smoking fee over 200 dollars when we did not smoke. We had our two dogs with us. We also got charge for parking for the whole stay but for the entirely of our stay the exit gate was broken which anyone was free enter and leave. We had a great time until we received unexpected charges

Always a great stay

Good spot to stop with your pets if needed

Clean room, love the water available. Proximity to Trader Joe’s is awesome. Staff was so kind. And late check out a huge bonus. Thank you!

Clean room, very friendly and helpful staff

I come often and love it mainly for the pool but most of the rooms I’ve been to have been lovely

Friendly staff, clean rooms!

Recently renovated Hotel, nice rooms, nice lobby, great breakfast area, and good service all around

Every thing was fine

Clean room, nice restaurant, and friendly staff

Amazing spot, would definitely come again.

for parking we had to pay 40 usd/night extra which seems excessive.

Did not eat breakfast.

Everything was great with the hotel stay. The staff was very courteous and made sure that all of our needs were met. The gym was very nice and the equipment was in great shape.

Great place. Very friendly and professional staff.

I got an extra blanket to keep me warm. I’m from hot Florida…..

Rooms were clean, tidy, used gym and staff was courteous.

Super comfortable, felt like home, loved how clean the hotel was and how friendly the staff are

$40 to park a day in the garage was a little extreme but other than that it was nice

Yes

I stay here every 3 months and have never had any issues. The staff is very friendly and the rooms are clean.

Nice view of bethesda

Good hotel. Comfortable and in a nice area.

Very clean, bed was very comfortable

No air didn't keep room cool.

Front desk was super nice and informative

Top

Clean room friendly staff, and I really loved food(the burger was super good) 👍👍

Very comfortable room. Staff is very nice. Near a grocery store. Nice area. A bit of a longer walk to the train and the shuttle isn’t easily available because they’re under staffed with no one to drive it. The paid breakfast was not good at all and I felt sick afterwards so i don’t recommend you pay for that. Otherwise nice hotel.

Best stay all year. Clean, comfortable and accommodating.

clean room, staff, amenities were just great

Very nice and at a reasonable cost

Front desk people were unfriendly, parking is expensive, people just didn’t seem to show any pride in their work. Will definitely not go back

Always great service, smooth check-in and clean room

Great room size

Clean !

This place are great!

Love the cleanliness of the room, bathroom had mold around the tub

The staff was friendly and professional. The hotel was clean and relaxing!

Excellent facility. Close to lots of dining and breakfast options as the hotel breakfast was too pricey. Parking spots narrow and expensive to use

The room was very clean, staff at desk very friendly, bed was comfortable. We will definitely be back!

Everything was as expected, great place to stay and really nice staff

Clean, good service

It was great!

A good hotel, well located

Staff

Great location, friendly staff!

Room was clean comfortable and big. Paying for parking was a negative. We didn’t eat there at all so I can’t give a review on that

The hotel is very nice, very clean, my only complaint is that at the check in they didn’t tell me the parking was $40 a day other than that the hotel is great.

The property was great, convenient stay for my travel needs. I didnt like the fact that there was a $40 daily parking fee. Also there was no street parking.

Hotel guest was great and very helpful. Everything about my stay was perfect especially the price. I highly recommend it.

I could feel and hear the vent system

Always a pleasure to stay here. Friendly,professional staff and nice atmosphere.

Overall it was a very nice place to stay with a grocery nearby. The staff was helpful and kind. The only negative would be the doors to the rooms are loud when closing so you could easily hear the neighboring room's doors closing.

Other than that, be prepared to pay $FORTY dollars to park overnight…

Clean, beautiful room and a great hotel for the price

Perfect for our visit to Bethesda Naval Hospital. Great location, very walkable, metro close by, fantastic restaurants!

Everything was clean. Felt safe close to restaurants and Trader Joe’s

Large room with two comfortable beds. Friendly and accommodating staff. Very conveniently located near many restaurants and shops.

Convenient, clean, great gym

We had a great time at the hotel. The only thing I would improve on is cleaning the rooms when we are out of the hotel attending our meeting.

Great location, clean and very well priced.

Our room floor was noisy

Staff was not extremely helpful.

Pool could use an upgrade for such a nice space on the rooftop. The bar area could be upgraded also.

Staff was great

Beautiful hotel in a great location. Parking garage was scary to navigate in an SUV. Very tight with lowest level off limits for large vehicles.

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It was quiet, clean

Easy access to shopping and amazing food. Great service.

The staff were so nice and welcoming.

Very clean and spacious room. The area around the hotel had a lot to do as well.

Always a great stay at this hotel!

Kitchenette was awesome! Room much bigger than expected.

Our stay at this hotel was amazing from start to finish! The room was clean, comfortable, and beautifully maintained. The staff were friendly, welcoming, and always ready to help. The environment was peaceful and safe perfect for families. The breakfast was fresh and delicious with plenty of options but expensive. We truly felt at home here and will definitely come back again. Highly recommend this hotel to anyone looking for a clean, relaxing, and enjoyable stay!

Room furnishings were lovely, bed was comfortable, climate control worked well, love the floor to ceiling windows but the blackout curtains were also great. Balcony could have used furniture though. And I wish there had been an iron and not a steamer.

The staff seems unhappy and is not responsive to issues. They have steamers instead of real irons and the steamers are terrible. I had one that was defective and they never did replace it. The breakfast buffet is overpriced and there’s no complimentary bottled water in the room. The hotel ain’t cheap price wise so I wouldn’t stay here again it’s pretty basic, no business center or computer for guests.

Great property and staff! The only downside was the paid parking. I was disappointed about the parking situation.

The room and bathroom were clean and the location is quite central, less then 15 minutes from the Colosseum. But have in mind that the single room and bathroom are very small. Very good otherwise.

These’s a restaurant next door that has fantastic tasting food I’ll go back only to visit the restaurant next door. Thanks

Very nice and super understanding

Very helpful front desk staff

Clean room, kind staff, family-friendly

HOWEVER, the parking garage is horrific and expensive, the quality of the rooms isn’t great, and the watch out for extra “fees”

Our room was clean and the beds were so comfortable. I appreciated how safe I felt throughout my stay.

Need to replace some mattresses which are sagging on the edge.

The rooms need a microwave oven.

Altogether, I enjoyed my stay.

Birthday trip

Very pet friendly, we stayed here twice and would stay again. Clean and staff is pleasant. Only down fall is the breakfast price. It's a little high for what you get in choices.

Looking somewhat tired but clean and well run, not much joyous about this hotel but it’s functional.

We had no shampoo in the pump the first night and then the second night housekeeping had taken all of our bath towels and not replaced them. The price of the garage per night was excessive compared to other garages in the area. The hotel staff would not input my Hilton honors number, and charged me for every bottle of water because I had used a third party to book. The room was fairly clean, but noisy. We could hear the elevator ding every time someone arrived to the floor, and we were not even that close to the elevator.

The staff was very friendly and helpful. Special shout out to Ricky at the front desk who was especially helpful and went above and beyond to make our stay great.

Bar & kitchen provides a variety of services

It was good

Great location - area and staff

Great staff, clean,

Clean hotel. Just review your receipt for correct charges. They have overcharged multiple times.

From check in to our seamless check out, our stay was perfect. The staff was very friendly and helpful, the room was spacious and very neat. The hotel provided hand soap, lotion, body wash, shampoo and conditioner dispensers. The fragrance of the products was so light, not too strong or harsh like some some hotels. The only suggestion I would make is that an iron be provided instead of a steamer. We were in a bit of a rush to get ready for our event and the steamer took longer to use. Also, be prepared for $40 parking. Otherwise, our 14th floor room with corner window was very lovely!

The parking was tricky because the entrance and spaces were narrow.

Our room was terrific and the front desk staff were so friendly and helpful.

This property is convenient to the NIH and the Metro- although essentially right in between two Metro stops. Trader Joe’s is close by for snacks and each hotel floor has a microwave. However the staff don’t seem to have a checklist for rooms and facilities. The ice machine on my floor was broken although I was able to obtain ice on the floor below. At 10 pm on my first night I found that the temperature valve in my shower was broken and could only be adjusted to lukewarm. Maintenance guy came quickly and fixed it- but wanted to talk politics - which in these times felt like more than I wanted to navigate at 11 pm. Front desk staff were apologetic about the shower but didn’t offer any compensation. Inviting me downstairs for a glass of wine on the house while the guy fixed it would have been classy and less awkward but clearly management hasn’t provided a script for these situations. Not a terrible option in Bethesda- but not the best either.

Guests should not have to chase down receipts or worry about false charges. I hope the hotel improves transparency and accuracy in their billing.

The food was delicious

I have stayed here three times. The rooms are nice, clean and reasonably priced. There are lots of food choices very close to the hotel.

On the pictures, you see a beautiful pool, but it was closed when I got there I guess because it’s September, but I thought it would still be open in September so I was really bummed and there was no way to really sit on the rooftop. The check-in experience wasn’t great, but I want to emphasize that it’s not because of the people it was just that there was the longest line ever and only one person checking in, when a second one came in and went a little bit faster, but generally, it was very long waits. There’s a restaurant there I didn’t try it, but it was a little bit noisy, but then ended it about 10, there’s fantastic water actually in the lobby I don’t know what Vero or Vera (can’t remember which) is but that water is really really good and it’s complementary both sparkling and still. I saw they had a Jim, but I didn’t get to use it. Parking is $40 a day. I decided to do that just because I had a rental car and thought it’d be better to park in the hotel. The rooms are good but honestly, I was wondering why there wasn’t a thicker blanket. I know that seems petty, but there was a sheet and then technically there was another blanket, but it was pretty thin and I know again it’s Sept. so maybe they don’t need like a full on down comforter, but I was cold and had to keep getting up and changing the temperature and there was a huge difference with 2° like if it was 68° it was super hot

limited personal supplies in rooms No microwave in rooms Rooftop pool very dull and old environment In room refrigerator was making all the foods frozen Expected more from a hotel in Betheda

Clean and nice

Great staff and very clean.

The front desk staff did a great job of getting me set up with my accommodations.

Clean and modern

The only negative was that some personal items were taken from our room . While the items were small they were also brand new for this trip. That alone will keep us from returning to this location in the future .

The lobby was very fragrant and had a calm zen like feeling. Will definitely be back. Only negative the pool area wasn’t open to sit on rooftop.

It was a great stay. I always enjoy the rooftop pool.

The staff is very friendly and professional. The location is great.

Beautiful Hotel

Room was spacious. Maybe a bit dark. Overall a positive experience Overnight Parking was pricier than downtown DC though

Great place to stay

Overall we had a great stay. Pool is not heated which was a bummer and no coffee pot in kitchenette was also disappointing. Our room was clean and staff was friendly. Would stay again.

Great hotel

This is such a beautiful hotel! I drove in from out of town for a last minute trip and was pleasantly surprised. From the unique and abstract artwork to the rooftop pool to the elegant restaurant within. This was a great experience.

Nice property

It was a lovely hotel, clean, convenient and comfortable. The staff was helpful and friendly.

Nice enough place

This is a solid hotel option for the DC metro area. Walkable to metro. Lots of dining and shopping options. Would certainly stay again.

The property is clean and updated. The staff is friendly and attentive to guests' needs. The hotel is located between Bethesda and Medical Center metro stops.

It was a nice hotel

Polite staff, parking, location, pool, and rooms all were top notch.

I also did not receive a statement upon checking out, so I have no idea what my final bill looks like? I had to call and email for this info, still waiting. Its been a week since we checked out from this hote.

Stayed here because of the rooftop pool and the distance to The Bethesda Theater. I'll definitely stay again.

We have been to this hotel many times with good results. This time we had a double bed room. Most of the products were completely depleted. Only a a few tissues left in the tissue box, the shampoo and conditioner, when nearly empty, only two bath towels,, no garbage pail liners. I asked for one king size pillow because I have a back problem. I was told it would be delivered and despite several calls never received it. I’m a Hilton honors member but the incompetentat the front desk wouldn’t give me the Hilton honors code, or water that I’ve gotten before and other properties because my husband is on the account, but I made the reservation. This, even though he was there with me. Someone needs to tell the manager this. I asked to speak to the manager, but never heard back from him or her.

The pool was smaller than I thought and closed early. I liked how close the dining options were and easily walkable.

' It was a great stay and would stay again.

The property and staff were amazing. I have stayed at this hotel 5 times. The customer service is excellent!!!

Everyone was super nice. However when I checked out the front desk staff was not friendly or helpful. So left disappointed since my experience was so good until that time.

Nice

very comfortable hotel.

Sheets on the bed were dirty. Staff did change our rooms immediately. Rooms also smelt musty.

Great

Everything is great about the property but they charge $3 bucks for a bottle of water and the parking cost is too high even for the location.

All was good, I would prefer a shower door rather than shower curtains so the water does not get over the floor as it makes it dangereous for we older people

Nice place !!!!

Room was great and staff very friendly. We tookbour dogs and everything was great.

Food/drinks in hotel are too expensive they had a banquet meal for $12 a lunchable for $12, water was $4 and a chocolate chip cookie $5 and it was nasty.

Clean and comfortable rooms. Bar open late.

So awesome really loved the pool

Parking is very limited.. receptionist could have a better attitude.

Everything great. Just do not buy the breakfast for $25+ tips per person. I was able to get it cheap while I was booking it but it’s not worth paying any more than $10 per person.

Everything was perfect my only compliant is the lighting in the room- especially not good for a woman getting ready

Hotel was beautiful and smelt amazing in the lobby! Room was very clean and spacious.The garage was tight for parking and I wish the hours at the pool were open longer during the week. All in all, lovely hotel and would definitely stay again.

I always get the suite with the kitchenette. Very comfortable room.

Everything was perfect, we will definitely go back.

The rooms are spacious and well designed--a place for everything! Just two minor complaints, breakfast buffet was simply OK for the additional price. There were no plant-based options. It also seemed a bit scrimpy to not offer no-charge coffee for at least a couple of hours in the lobby area.

Great staff. Comfortable rooms. Good location. Cheaper parking in public lot at the end of the block. Dining options within walking distance are great. Buffet breakfast was underwhelming for the price. We paid for breakfast through Expedia so it brought the price down to $19 for 2 people. Original price is $27pp.

The stay was comfortable and the staff was friendly yet professional. The room was fairly clean with the exception of finding crayons on the floor .

1st time visitor. This property is perfectly nestled in what appears to be the heart of Bethesda. Plenty of food options. Some open until 4am. Tastee diner had amazing breakfast.

Parking is too expensive for the guests.

Food options | Bed comfort | Internet access | Transport access

Amazing experience.

The carpet was quite old and musty by the way so my allergies flared up over the course of 1 night. The guy who checked me in was lovely, Eric, but the morning shift lady, Foza/Roza was rude and unpleasant. Manager was unavailable so I opted to checkout early and go somewhere more welcoming and professional. The manager did call to follow up and apologise, and offer "a free upgrade to flooring", after I had already packed up and found a new hotel. Also, the flooring around the pool (from the elevators) was sticky and gross. And the water was not clean like in the photos, and some of the lounge chairs were frayed and worn. It was giving nice hotel that has gotten rundown to be honest. But the lobby is newly renovated and quite lovely.

The hotel was good the only problem i found they charge me $40 for car parking

Everything was just fine. With the hotel and staff itself. Very clean and nice room. The only complaint was. They rented out the rooftop pool for a private party. So it was off limits to us. We booked this hotel for the pool. We paid a bit more for a hotel with a pool. We could have saved some money and booked a hotel without a pool. If you advertise a pool. It should be open to all hotel guests. Unless there are maintenance issues.

Our suite was comfortably sized and had a full kitchen and dining table. The beds were comfortable. I would have liked more lighting in the dining area. The pool was a nice option to have available, but it was not very big. The pool water was never very busy while we were there, so it was not an issue.

Staff was phenomenal. They all deserve a raise, their kindness made our trip top notch!

The pool was not clean/walss of pool.

they accommodated us by changing rooms for us to get the bed we wanted, next door is Guapos - excellent food - a lite meal (taco) or a great steak dinner!

Great Hotel! Nice staff! Clean rooms!!

My only negative is that we were approached everyday when we were in front of the hotel by people asking for money or cigarettes.

This is located in downtown area. Convenient walking distance to many good restaurants. However, if you are driving just be aware parking is expensive even if you are parking in the hotel parking lot. Other than that, the hotel is beautifully kept, comfortable to stay.

Mid century modern vibe design to the hotel that I loved. Staff were very helpful and polite.

Great stay, thank you!

staff was great

Great view of the city, great breakfast, and overall professional from staff.

The hotel itself was fine. The parking wasn’t easy nor cheap.

Beautiful hotel, kind staff and everything was convenient!! They take the parking fee out of the despising that way you don’t need to worry about paying to go in and out or having to pay it when it’s time to check out. 10/10 recommend to stay here!

Great location.