American Inn Of Bethesda

ps: The hotel advertises online that “available parking” but once you get to the front desk they have a signs says it’s $20 a day and parking first comes first served. so you pay $20 and you have a 50/50 chance to park??????!!!! asked them and they say yes $20 but parking space isn’t guaranteed….

My Ac wasn’t working but thankfully it wasn’t super warm.

Very good

The front desk clerk was wonderful . He has great customer service skills and is super professional at his job. We booked this hotel because I was getting a medical procedure and needed a hotel room to spend the night in case I had to return to the hospital. At arrival we noticed that the hotel was not what we were expecting it to be, but after all we checked in and it only got worse, the hallway to the room is connected to a restaurant. We didn’t feel comfortable or safe but we checked out the inside of the room and to our surprise it smelled like cats have been staying in this room. So we told the clerk that we could not stay due to the conditions of the hotel. He advised us to contact booking.com and notify them that he would agree to refund us for the hotel room.

The front desk clerk was wonderful . He has great customer service skills and is super professional at his job. We booked this hotel because I was getting a medical procedure and needed a hotel room to spend the night in case I had to return to the hospital. At arrival we noticed that the hotel was not what we were expecting it to be, but after all we checked in and it only got worse, the hallway to the room is connected to a restaurant. We didn’t feel comfortable or safe but we checked out the inside of the room and to our surprise it smelled like cats have been staying in this room. So we told the clerk that we could not stay due to the conditions of the hotel. He advised us to contact booking.com and notify them that he would agree to refund us for the hotel room.

I had great stay. The room was clean, the bed was comfortable. The location was perfect with many restaurants within walking distance. There was grocery store and CVS within walking distance. Metro was only 10 minute walk away. The price was about $80 cheaper than other hotels in the area.

Nothing

The room is dirty the hair dryer doesn’t work shower is not clean at all. Mostly check your pillows

Room was adequate and comfortable with one queen bed with a Frig and coffee maker.The location was good since I was only staying one night to be close to my hospital appointment the next day. Didn't have a on-site restaurant but had a convenient Mexican Restaurant & Bar next door. There was another Cafe restaurant at the back of the hotel accross the street that had reasonable priced pizzas and sandwiches. The little hotel is a diamond in the rough among several expensive hotels in the Bethesda area.For a short stay would definitely recommend this hotel.The main drawback is that it charges $20 for parking in the adjacent garage.

Room was adequate and comfortable with one queen bed with a Frig and coffee maker.The location was good since I was only staying one night to be close to my hospital appointment the next day. Didn't have a on-site restaurant but had a convenient Mexican Restaurant & Bar next door. There was another Cafe restaurant at the back of the hotel accross the street that had reasonable priced pizzas and sandwiches. The little hotel is a diamond in the rough among several expensive hotels in the Bethesda area.For a short stay would definitely recommend this hotel.The main drawback is that it charges $20 for parking in the adjacent garage.

Its a GREAT value and service for a high-priced area.

Room was small, pretty beat up.

Nothing The room was not clean, there were tapes on walls probably from the previous guests but they didn’t remove them. Hand marks on headboard, someone definitely got fucked while holding on headboard. The bathroom drainage was dirty with hair still there and molds in the bathroom. The elevator smell like shit. When I reported it to front desk they didn’t apologize, nothing they were nonchalant.

TV never worked.

I was stsfay at all I didn’t stay night because I found Roche in my bad big and Botheroom Nothing

Nothing Room was not very clean; room was messy with cords everywhere; bathroom very dirty; smell was bad; carpet was sticky; noise between rooms

Nothing Room was not very clean; room was messy with cords everywhere; bathroom very dirty; smell was bad; carpet was sticky; noise between rooms

Exceptional

Location to where I needed to be It was dated, dirty, and they put us upstairs in an area that was separated by a chain-link gate. The restaurant staff could be heard through the door, it was dingy, dated, and all around just poor. For 200+ dollars a night it was definitely not worth it and I would not stay there again.

Location to where I needed to be It was dated, dirty, and they put us upstairs in an area that was separated by a chain-link gate. The restaurant staff could be heard through the door, it was dingy, dated, and all around just poor. For 200+ dollars a night it was definitely not worth it and I would not stay there again.

Room was not clean

Room was not clean

The hotel was basically clean but the rooms are quite small and spartan like. My room went a day without hot water but was restored in short order. If location is important, where not having a car is part of your plan, this hotel meets the mark. If you’re looking for amenities, the Bethesdan is right next door and a Marriott is just a short walk down Wisconsin Av.

The staff timely response, and location of the hotel. Shower head is leaking, no chair in room, and have to get up to turn tv on using input button on tv to change inputs instead of using the remote control.

The staff timely response, and location of the hotel. Shower head is leaking, no chair in room, and have to get up to turn tv on using input button on tv to change inputs instead of using the remote control.

Amenities in room: NO room phone; NO microwave. Hallway: trash can located front of room door. Parking Fee: $20 per night (x 2-nights $40). Building: TERRIBLE - Needs repairs

Unpleasant

Microwave wasn't working

I need an itemized paid receipt showing how I paid. I cannot get reimbursed no help from booking.com they are awful customer service they keeep hanging up on

I need an itemized paid receipt showing how I paid. I cannot get reimbursed no help from booking.com they are awful customer service they keeep hanging up on

Nothing The room was not clean, there were tapes on walls probably from the previous guests but they didn’t remove them. Hand marks on headboard, someone definitely got fucked while holding on headboard. The bathroom drainage was dirty with hair still there and molds in the bathroom. The elevator smell like shit. When I reported it to front desk they didn’t apologize, nothing they were nonchalant.

The location Bugs in room and the parking. They keep charging people for parking even though they don't have any spots

The location Bugs in room and the parking. They keep charging people for parking even though they don't have any spots

The hotel was disgusted. It has not been updated in decades, wallpaper, hang off, taped up with tape plaster on the wall the rooms I would never step barefoot on the rugs stains on the rugs crayon markings all over the wall, black mold in the bathroom, the door of the room was stripped.

FOR ME THE LOCATION WAS GREAT AS I WAS COMING IN FROM UNION SQUARE BY TRAIN FROM NY IT WAS EASY TO GET TO BY METRO AND THE PRICE ALTHOUGH HIGH WAS REASONABLE. THE LOCATION IS GREAT AS IT HAS RESTAURANTS MALLS ALL WITHIN WALKING DISTANCE FROM THE HOTEL TO METRO. THE HOTEL ALTHOUGH CLEAN AND STAFF SUPER IT LOOKS OUTDATED AND NEEDS RENOVATIONS BADLY IT COULD BE A GREAT HOTEL WITH UPGRADES BUT I’M NOT THE OWNER JUST A GUEST IN MY OPINION IF “UPGRADED” YOU WOULD GET ALOT MORE BUSINESS OTHER THAN THAT IT WAS FINE

low quality

Parking was full. I arrived late and had to park on the street behind the hotel. Wasn't sure if I would receive a ticket. Staff reassured and then called after midnight to warn me I should probably move it by 6:30 am.

Everything from cleanliness, to lack of parking, to no maid service

Yes

My room wasn’t clean and the tv was broken and I when I asked about it I was told to unplug it. I was told I couldn’t change rooms.

My room wasn’t clean and the tv was broken and I when I asked about it I was told to unplug it. I was told I couldn’t change rooms.

Location of property is good

Location and Guapos restaurant attached. A/C filter was clogged with dust and I had to clean it to get it to work. No bathroom fan for ventilation.

A/C filter was clogged with dust and I had to clean it to get it to work. No bathroom fan for ventilation.

The location was the only good thing about the stay. The room was not very clean and mattress was stained, the room had a damp smell and there was a loud noise running through the night. It was not a pleasant experience. The Booking.com listing had mentioned that there was breakfast available but when we reached the place, the staff informed that it is not offered.

The location was the only good thing about the stay. The room was not very clean and mattress was stained, the room had a damp smell and there was a loud noise running through the night. It was not a pleasant experience. The Booking.com listing had mentioned that there was breakfast available but when we reached the place, the staff informed that it is not offered.

Bathroom was a little dirty with hair around bath tub and main vanity light out.

The studio rooms were little smaller that I expected.

Exceptional

Good

Exceptional

Friendly stuff. Clean. Plenty of shops and good places to eat nearby.

Absolutely worst experience rver. I even emailed general mgr and asked her to call me and she did not even bother to return my call. Incompetent lazy staff, useless maintenance that cannot even speak English, false advertising i.e. business center that.does not exist, elevator has been broken down for several weeks, rooms are filthy, non-working tvs, non-working heat/air conditioning, filthy tubs Homeless people stay here drinking and drugging, loud rap music and you will get high as a kite walking into lobby, from heavy marijuana smoke. Homeless people get much better rooms than people who are paying customers, and very unsavory looking characters Do yourself a favor.and run.for the hills frim this dump. Also read all other horrific reviews from former guests. In this case, it is worth it to pay more money to get quality room and hotel. I paid way too much money staying at this dump. See above

The elevator was not working and I was on the 4th floor. I had to park around the corner, the parking lot is too small and there was no availability. And the room was very tiny .

Very convenient location. The staff were super friendly. The price is great. The attached restaurant looked great and was always busy. They were ok with me bringing my bicycle into the room. The fridge and coffeemaker worked. Ok this place is old, but the location is why I booked it and I didn't expect it to be a Marriott. Many things didn't work or were weird, like the dresser drawers wouldn't stay closed, the water never got hot in the shower no matter what time of day I tried it, but it was "just warm", the hair dryer didn't work, and the elevator scared me

Nothing The elevator was not working and I was on the 4th floor. I had to park around the corner, the parking lot is too small and there was no availability. And the room was very tiny .

Very convenient location. The staff were super friendly. The price is great. The attached restaurant looked great and was always busy. They were ok with me bringing my bicycle into the room. The fridge and coffeemaker worked. Ok this place is old, but the location is why I booked it and I didn't expect it to be a Marriott. Many things didn't work or were weird, like the dresser drawers wouldn't stay closed, the water never got hot in the shower no matter what time of day I tried it, but it was "just warm", the hair dryer didn't work, and the elevator scared me

Everything!!

Exceptional

dirty, not comfortable

Nothing, just Location dirty, not comfortable

The staff was very welcoming, however, the hotel was extremely outdated. There were some renovation efforts in progress but the elevator was out of service when I arrived and the room had a mildewed odor.

Passable

After we were mistakenly shown to a room with a single queen bed by an inexperienced staff member, the manager stopped us from climbing the 4 flights of stairs and corrected the mistake. Her attention was life saving, in my opinion. The elevator was broken and we were on the 4th floor - "we" included my sister with cancer and my 89 year old mother.

After we were mistakenly shown to a room with a single queen bed by an inexperienced staff member, the manager stopped us from climbing the 4 flights of stairs and corrected the mistake. Her attention was life saving, in my opinion. The elevator was broken and we were on the 4th floor - "we" included my sister with cancer and my 89 year old mother.

The Direct TV cable wasn’t working on the front desk said to switch inputs. That didn’t work. I was also told to use the free WiFi… but that required a password after selecting and it was not provided Felt like some staff was more knowledgeable than others, I was able to get the amenities issues resolved the next day when a different staff member was behind the counter.

Just ok..the small desk in the room had the microwave and coffeemaker on it..I had to remove to do work on my computer. I place them on the safe.

staff is friently, has a parking, neaby restaurants, fitness, rooms are clean, amenities are old

At the time of the stay the elevator was out so the entire hotel was only accessible by stairs. That was a real inconvenience since I have a meniscus tear. Breakfast is NOT provided as advertised. The halls smell like weed. This is a very old and run-down joint. The wifi didn't work at all making us feel VERY stranded. AVOID STAYING HERE AT ALL COSTS.

I would not recommend no matter how cheap and close to NIH. Our room has bugs and needs some updates. Hallways smell very musty. Keep everything zipped or the bugs will travel with you. Not a bed bug, more of a strange insect. Elevators don't work and we were put on 4th floor. Luckily a room on 2nd was available. Front desk staff were kind and smooth check in

hot tub hours ridiculous. should be from 8am-9:30pm. Hot tub NOT hot! warmer/hot water from the bottom jets and cold water from top jets making the water luke warm! :( center yard is full of weeds. several review references to MICE! :((

The elevator was broken. The room was clean but smelled somewhat like stale cigarette smoke. At least the window could be opened, though it didn't seem to help much. When I went to check out, there was no one at the desk for 10 minutes. My call to the property went unanswered. There was not a drop box for keys either. Another couple came to check out, too. They ended up writing a note and leaving it with their keys.

Room smelled of cigarette smoke. I think the person beside me was smoking in my room. Not really the fault of the hotel but still pretty gross.

Must pay for parking. Will be charged for each nights stay. Plus parking on the property is limited! Also the elevator was broken during my stay

Average room a bit on the smaller side, staff were exceptionally helpful

Holes in wall brown looking splater on ceilings, matress look like been there since 1902. Room was clean looking carpets had stains on it... ...... I did not take off my shoes or clothes. I slept in my clothes with hoodie wrapped up on top of not so clean looking sheets...

Spacious room. However, it had a terribly dirty feel and smell to it. Bathroom smelled like excrement, rusty shower. The sink had hairs, it had clearly hadn’t been cleaned up prior to our check-in. Thermostat was not working, instead there was a very old system that took forever to “cool down “ a bit. Also, the elevator in the property was not working and I had to pay an extra $20 for parking.

Elevator was broken. Heat in room did not wirk, parking dicey.

N/a

Nice room. Elevator wasn't working so did stairs which was fine. Had a parking spot. Great staff!

This is a budget hotel and you get what you pay for.

Elevator was out of order. No ironing board. Bare wall outlet behind nightstand. One dresser drawer would not close. Telephone cable was disconnected (broken clip). Broken water fountains. Blood stain on dust ruffle.

Besides the rooms, hallways & stairways was dirty , old lapiidated. Their linens bedding were ripped, wrinkled & untidy. On top of it all, there were no hotwater to take showers. I was so disappointed

AC stuck in freezing mode during the night and no extra blanket

Everything too old and fake pictures

Patricia at the front desk is the only thing I would give a thumbs up. The facility is a dump. Wall paper coming off the wall. Baseboards coming off, AC is a joke, elevator not working, TV was not properly working had to ask Patricia for help she went out of her way to fix the problem. You get what you pay for. Stayed one night. Reserve only as last resort.

The elevator was broken, so I had to walk to the 4th floor. The hot water was nonexistent. The hotel was ok, definitely get what you pay for.

Didn't use

The room was not very clean - hair on the towels, matches on the dresser. The tops of all surfaces were not clean.

The staff was very friendly and nice.

It was close to NIH Room and hallways had a very heavy smell of smoke. I could even smell it in the pillows. Elevator was out of service.

This is a family-run business in the heart of Bethesda. Not fancy but run by a nice bunch of folks. Easy access to the NIH by shuttle. Close to two grocery stores and lots of restaurants.

Everything

Everything

None

No amenities

No amenities

I would like to request a refund (a full refund would be ideal). I did not sleep in the mattress (feared there were bed bugs). Last night the electricity was out in the entire hotel. If I could give this Inn a negative score, I would.

I would like to request a refund (a full refund would be ideal). I did not sleep in the mattress (feared there were bed bugs). Last night the electricity was out in the entire hotel. If I could give this Inn a negative score, I would.

Quick walk to the metro ☝️

Quick walk to the metro ☝️

We had experienced two major issues then the phone did not work so I could not call the front desk. First the window closer did not work and the window started slamming starting at 1:00am. It finally stuck open in the morning and left cold air in the rest if the stay. The phone did not work so I could not inform them. Then I went to take a hot shower to wake up and the shower knob broke off and I wasn’t able to shower. I have photos of both

We had experienced two major issues then the phone did not work so I could not call the front desk. First the window closer did not work and the window started slamming starting at 1:00am. It finally stuck open in the morning and left cold air in the rest if the stay. The phone did not work so I could not inform them. Then I went to take a hot shower to wake up and the shower knob broke off and I wasn’t able to shower. I have photos of both

A service to the community who need affordable hotel spaces.

A service to the community who need affordable hotel spaces.

Property is too old and needs renovation

Property is too old and needs renovation

If could give a zero I would. The place had a live roach, was filthy, had dirty spots on the carpet, the sink was broken, there was mold, it was smelly and the receptionist hung up the phone on me when I expressed my concerns. This was the worst place ever! I had to leave and find another place.

If could give a zero I would. The place had a live roach, was filthy, had dirty spots on the carpet, the sink was broken, there was mold, it was smelly and the receptionist hung up the phone on me when I expressed my concerns. This was the worst place ever! I had to leave and find another place.

It was Ok …

It was Ok …

Dirty corridors with trash cans and furniture . 1st room had trash on floor, unmade beds. Signs posted no fire alarm system or functioning sprinklers

Dirty corridors with trash cans and furniture . 1st room had trash on floor, unmade beds. Signs posted no fire alarm system or functioning sprinklers

The room was very nasty. It had roaches crawling everywhere

The room was very nasty. It had roaches crawling everywhere

Everything is fine. The only thing I'm missing is the microwave.

Everything is fine. The only thing I'm missing is the microwave.

1st sent us to a room that was already occupied, then 2nd room was cold as ice and took forever to warm up, the shower curtains would not close and water went everywhere on the floor, they only had one set of towels for a room for 2… should I go on? Bad experience!

1st sent us to a room that was already occupied, then 2nd room was cold as ice and took forever to warm up, the shower curtains would not close and water went everywhere on the floor, they only had one set of towels for a room for 2… should I go on? Bad experience!

The rooms are stinking and the whole night.It was fire alarm beeping.

The rooms are stinking and the whole night.It was fire alarm beeping.

Needs lots of improvement!

Needs lots of improvement!

We had to change rooms twice to get one that was acceptable. The front desk staff was friendly in helping us. The bathtub faucet in the 3rd room dripped but we lived with it.

We had to change rooms twice to get one that was acceptable. The front desk staff was friendly in helping us. The bathtub faucet in the 3rd room dripped but we lived with it.

To: Hotel Management & Corporate Customer Relations The stay at the American Inn of Bethesda (Nov 22, 2025) was severely over-promised and poor value, comparable to a budget chain, not its 3.3-star rating. Corporate intervention is urgently needed for systemic maintenance and staff training failures. Key Room Conditions (Room 417) - Unacceptable Hygiene/Maintenance: * Critical Sanitary Failure: Visible blood splatter on the walls. * Clogged bathroom vanity sink. * Missing main towel bar and face towels. * Visible damage to cabinet doors. Service Failures - Rude & Unhelpful Staff: * Staff demeanor was rude, dismissive, and inappropriate for hospitality. * Parking Incident: Staff offered a rude, unhelpful response regarding the $20 daily parking fee, providing zero proactive assistance (e.g., directing to known free public parking). The only "solution" offered was a refund if no spot was found upon return. Conclusion: The experience combined unacceptable room conditions with substandard, rude service. Expect immediate corporate review and action plan for maintenance and training deficiencies. Contact: Nic444hols@gmail.com

To: Hotel Management & Corporate Customer Relations The stay at the American Inn of Bethesda (Nov 22, 2025) was severely over-promised and poor value, comparable to a budget chain, not its 3.3-star rating. Corporate intervention is urgently needed for systemic maintenance and staff training failures. Key Room Conditions (Room 417) - Unacceptable Hygiene/Maintenance: * Critical Sanitary Failure: Visible blood splatter on the walls. * Clogged bathroom vanity sink. * Missing main towel bar and face towels. * Visible damage to cabinet doors. Service Failures - Rude & Unhelpful Staff: * Staff demeanor was rude, dismissive, and inappropriate for hospitality. * Parking Incident: Staff offered a rude, unhelpful response regarding the $20 daily parking fee, providing zero proactive assistance (e.g., directing to known free public parking). The only "solution" offered was a refund if no spot was found upon return. Conclusion: The experience combined unacceptable room conditions with substandard, rude service. Expect immediate corporate review and action plan for maintenance and training deficiencies. Contact: Nic444hols@gmail.com

Problem with the TV never solved. Toilet no flushing correctly. Best thing: the shower.

Problem with the TV never solved. Toilet no flushing correctly. Best thing: the shower.

Then internet was not working 8 tried to call but she kept hanging up on me

Then internet was not working 8 tried to call but she kept hanging up on me

Check in was terrible it took 25 min for herl

Check in was terrible it took 25 min for herl

No parking buy its ok

No parking buy its ok

Bed sheet had spots of filthy stuff They said they don’t have any other room Staff came with a bed sheet to change, they didn’t had a blanket so they gave me 3 bed sheets, I was working on laptop suddenly a cockroach popped up!! The toilet flash worked half way, you need to try multiple times. I was there just for a night, I just passed the night somehow, never ever.

Bed sheet had spots of filthy stuff They said they don’t have any other room Staff came with a bed sheet to change, they didn’t had a blanket so they gave me 3 bed sheets, I was working on laptop suddenly a cockroach popped up!! The toilet flash worked half way, you need to try multiple times. I was there just for a night, I just passed the night somehow, never ever.

Even the parking lot, my room as well! Guest standing outside with their kids smoking marijuana. My room was nasty. Waste of money. Should have slept in my car!

Even the parking lot, my room as well! Guest standing outside with their kids smoking marijuana. My room was nasty. Waste of money. Should have slept in my car!

Entire hotel stinks. Plus bathroom was dirty

Entire hotel stinks. Plus bathroom was dirty

Clean.

Clean.

Dirty rooms

Dirty rooms

Elevator smelled like pee. Sheets were dirty and so was the room. We didn’t even stay. We left right after check in. We wanted a refund since we didn’t even stay for 10 min and the staff said we have to call Expedia Even though I paid with my card at check in.

Elevator smelled like pee. Sheets were dirty and so was the room. We didn’t even stay. We left right after check in. We wanted a refund since we didn’t even stay for 10 min and the staff said we have to call Expedia Even though I paid with my card at check in.

The hotel smelled and the rooms were dirty

The hotel smelled and the rooms were dirty

Clean room. Very helpful and responsive staff. A challenge to park in the narrow on-site lot and hard to find street parking (but unsual for this area of Bethesda). $20/day for on-site parking was a change from the free parking here during my last stays, but again, not unusual for this area. Short walk to metro, or WRMMC appts, Harris Teeter and bakery/coffee shops. Guapos next to the hotel serves delicious Mexican dinning or carry out options. I will happily continue to patronize American Inn in the future.

Clean room. Very helpful and responsive staff. A challenge to park in the narrow on-site lot and hard to find street parking (but unsual for this area of Bethesda). $20/day for on-site parking was a change from the free parking here during my last stays, but again, not unusual for this area. Short walk to metro, or WRMMC appts, Harris Teeter and bakery/coffee shops. Guapos next to the hotel serves delicious Mexican dinning or carry out options. I will happily continue to patronize American Inn in the future.

Great food and friendly neighborhood.

Great food and friendly neighborhood.

Just soap shsmpoo and conditoondno one uses dosp anymore

Just soap shsmpoo and conditoondno one uses dosp anymore

Semen stains. Everywhere.

Semen stains. Everywhere.

Ok for the price

Ok for the price

I room felt dirty, smelled like smoke and one of the windows was open and it was not discovered as being open until the next morning when the curtains were opened. There is black mold growing on the ceiling of the bathroom. There was no trash can in the room and the tv did not work. This hotel is the worst place that I have stayed at and it has the feeling of a road side inn. Also, the parking was horrible, spaces were so tight I could barely open the door far enough to squeeze out of my suv and I am not a big person.

I room felt dirty, smelled like smoke and one of the windows was open and it was not discovered as being open until the next morning when the curtains were opened. There is black mold growing on the ceiling of the bathroom. There was no trash can in the room and the tv did not work. This hotel is the worst place that I have stayed at and it has the feeling of a road side inn. Also, the parking was horrible, spaces were so tight I could barely open the door far enough to squeeze out of my suv and I am not a big person.

Hotel room was filthy and rundown. Bedclothes were thin and inadequate and not enough to keep warm. Heater not working and furniture and carpet were absolutely disgusting. There were feces behind the television stand on the carpet. I have pictures.

Hotel room was filthy and rundown. Bedclothes were thin and inadequate and not enough to keep warm. Heater not working and furniture and carpet were absolutely disgusting. There were feces behind the television stand on the carpet. I have pictures.

Room lack working wifi

Room lack working wifi

Corridors, rooms. Carpets filthy. Exude a strong smell of weed n cigarettes . Rooms have extremely strong filthy mold like smell, front desk hardly helpful- except for DC. Very limited and inconvenient parking. They charge $20 per night for parking! Room- Easier to park in the public parking on the street on back side, AC worked erratically , elevator worked until the fourth floor, for the rest, climb stairs w your bags! Felt very unsafe. I’d 100 % avoid this nasty place. Only good thing is its location.

Corridors, rooms. Carpets filthy. Exude a strong smell of weed n cigarettes . Rooms have extremely strong filthy mold like smell, front desk hardly helpful- except for DC. Very limited and inconvenient parking. They charge $20 per night for parking! Room- Easier to park in the public parking on the street on back side, AC worked erratically , elevator worked until the fourth floor, for the rest, climb stairs w your bags! Felt very unsafe. I’d 100 % avoid this nasty place. Only good thing is its location.

I’d never stay here. The corridors, lobby, elevator smell of weed and cigarettes smoke though it’s a ‘ no-smoking’ facility, rooms filled w unbearable stench, elevator works upto the fourth floor. If you’re on the fifth, you’ve to climb stairs w your bags, ACs work erratically. Front desk reps hardly welcoming n helpful. Except for DC. Rooms also have a strong mold like smell. Very limited parking. Carpets exude filthy smell. Mattresses not convenient. Worst hotel ever stayed.

I’d never stay here. The corridors, lobby, elevator smell of weed and cigarettes smoke though it’s a ‘ no-smoking’ facility, rooms filled w unbearable stench, elevator works upto the fourth floor. If you’re on the fifth, you’ve to climb stairs w your bags, ACs work erratically. Front desk reps hardly welcoming n helpful. Except for DC. Rooms also have a strong mold like smell. Very limited parking. Carpets exude filthy smell. Mattresses not convenient. Worst hotel ever stayed.

The hotel is simple but quite adequate and very good price to quality ratio.

The hotel is simple but quite adequate and very good price to quality ratio.

Staff

Staff

First of all this hotel is providing wrong advertisement. We chose this placed because they were saying there was microwave in the rooms but this wasn’t the case. There was a heavy smell in the hallways. The condition based on the price was horrible. I wouldn’t stay here again.

First of all this hotel is providing wrong advertisement. We chose this placed because they were saying there was microwave in the rooms but this wasn’t the case. There was a heavy smell in the hallways. The condition based on the price was horrible. I wouldn’t stay here again.

Low cost, conveniently located hotel with very kind and helpful staff. Hotel facilities are dated. Bed an towels were clean. Yet small cockroaches were spotted in the room

Low cost, conveniently located hotel with very kind and helpful staff. Hotel facilities are dated. Bed an towels were clean. Yet small cockroaches were spotted in the room

The room was small but being by myself I didn’t mind that so much. Lots of street noise and loud AC in the room. Not the cleanest bathroom I’ve encountered in a hotel. Rust stains (I think, almost looked like blood spattering) in the bath tub. Overall ok, probably would choose a different hotel in the future

The room was small but being by myself I didn’t mind that so much. Lots of street noise and loud AC in the room. Not the cleanest bathroom I’ve encountered in a hotel. Rust stains (I think, almost looked like blood spattering) in the bath tub. Overall ok, probably would choose a different hotel in the future

Walkable convenient to restaurants, shoppes, and markets. Clean and quiet. The swimming pool was non-functional which was a slight disappointment.

Walkable convenient to restaurants, shoppes, and markets. Clean and quiet. The swimming pool was non-functional which was a slight disappointment.

Rooms are very small.

Rooms are very small.

Rooms and

Rooms and

Great

Great

No breakfast and no pool

No breakfast and no pool

This was not a great stay - but not the worst I've ever had. We checked in and they were still learning a new system...which fine I get, but it took a long time to find my reservation. Once that happened - my double bed room turned into a single bed... so that had to be corrected. We were given two single rooms which is not ideal for a family, but workable. In one room the air conditioning would not adjust or turn off, so it was an ice box. The pool was not open and by the looks of it- was gross! The grab and go breakfast, that was listed on the reservation, was not provided as promised. The elevators were also incredibly slow that it became faster to climb up and down the stairs to the 5th floor. Thank goodness we are in shape. I would not recommend this hotel to any family.

This was not a great stay - but not the worst I've ever had. We checked in and they were still learning a new system...which fine I get, but it took a long time to find my reservation. Once that happened - my double bed room turned into a single bed... so that had to be corrected. We were given two single rooms which is not ideal for a family, but workable. In one room the air conditioning would not adjust or turn off, so it was an ice box. The pool was not open and by the looks of it- was gross! The grab and go breakfast, that was listed on the reservation, was not provided as promised. The elevators were also incredibly slow that it became faster to climb up and down the stairs to the 5th floor. Thank goodness we are in shape. I would not recommend this hotel to any family.

I can even smell someone smoking inside my room

I can even smell someone smoking inside my room

My wi-fi did not work well— and I had some work to do

My wi-fi did not work well— and I had some work to do

It has excellent staff. The hotel needs some work but it can ad is a goood place to stay.

It has excellent staff. The hotel needs some work but it can ad is a goood place to stay.

I have stayed here several times and it is always nice.

I have stayed here several times and it is always nice.

Great location for shops and restaurants and train if you don’t mind walking. Staff very nice and accommodating. If you want to spend at least $100.00 or more least per night, GO FOR IT. Also, parked for free!

Great location for shops and restaurants and train if you don’t mind walking. Staff very nice and accommodating. If you want to spend at least $100.00 or more least per night, GO FOR IT. Also, parked for free!

Great experience!

Great experience!

It would be great be nice if they had hot breakfast as it was advertised on the website.

It would be great be nice if they had hot breakfast as it was advertised on the website.

Room was dirty and moldy. I left with a sinus infection and would never stay here again

Room was dirty and moldy. I left with a sinus infection and would never stay here again

Your front desk representatives are the best. Professional and patient. Malia and Derrick are a asset to company.

Your front desk representatives are the best. Professional and patient. Malia and Derrick are a asset to company.

This hotel is totally not worth the money. Heed the warnings of the other reviews and don’t make the same mistake I did. This place is out dated, dirty, the porch was closed near the pool so there was no where to sit outside. The lady checking me in didn’t even check my id upon check in. Tv didn’t work and there was a power surge when we were there where all the electric went out for a short period and made the elevator stop working. The workers didn’t seem to care. The tub was absolutely filthy and the toilet seat was so loose you couldn’t sit on it (not that I would have bc it was kinda dingy) I would totally never stay here again. Do yourself a favor and spend the extra money and stay at the hotel down the street.

This hotel is totally not worth the money. Heed the warnings of the other reviews and don’t make the same mistake I did. This place is out dated, dirty, the porch was closed near the pool so there was no where to sit outside. The lady checking me in didn’t even check my id upon check in. Tv didn’t work and there was a power surge when we were there where all the electric went out for a short period and made the elevator stop working. The workers didn’t seem to care. The tub was absolutely filthy and the toilet seat was so loose you couldn’t sit on it (not that I would have bc it was kinda dingy) I would totally never stay here again. Do yourself a favor and spend the extra money and stay at the hotel down the street.

Nothing unique. It’s clear they house homeless people. Hotel felt and smelt dirty!

Nothing unique. It’s clear they house homeless people. Hotel felt and smelt dirty!

Kinda awful. Dated and noisy. Had to switch rooms when I realized I was surrounded by screaming kids and loud families who seem to live there. Then A/c didn't work, tub drain was broken, and elevator was broken. Be warned.

Kinda awful. Dated and noisy. Had to switch rooms when I realized I was surrounded by screaming kids and loud families who seem to live there. Then A/c didn't work, tub drain was broken, and elevator was broken. Be warned.

It was horrible. Elevator did not work. We booked 3 rooms with 2 beds and they one had one the rest were single beds. We had to get 4 single rooms because the 2 bed room was on the 5th floor and my friend was handicap and could not walk all the stairs. Kids running around all over candy all over the floor trash all over. It smelled and tv remote did not work right. I felt like i stayed at the roach motel. The guy that checked us in charged me for 3 cars when we had only brought 1 car. The lady that checked us out had to fix everything. Then there is the continental breakfast.... there is none. Its a bagged breakfast.

It was horrible. Elevator did not work. We booked 3 rooms with 2 beds and they one had one the rest were single beds. We had to get 4 single rooms because the 2 bed room was on the 5th floor and my friend was handicap and could not walk all the stairs. Kids running around all over candy all over the floor trash all over. It smelled and tv remote did not work right. I felt like i stayed at the roach motel. The guy that checked us in charged me for 3 cars when we had only brought 1 car. The lady that checked us out had to fix everything. Then there is the continental breakfast.... there is none. Its a bagged breakfast.

The elevator was broken and I had to walk 5 floors to find my room dirty with left over food. Disgusting!

The elevator was broken and I had to walk 5 floors to find my room dirty with left over food. Disgusting!

TV had no signal, no remote. Elevator was out of order had to walk up 3 flights of stairs, limited parking, dirty bathrooom . It was horrible

TV had no signal, no remote. Elevator was out of order had to walk up 3 flights of stairs, limited parking, dirty bathrooom . It was horrible

The only thing i like it that it is in Maryland Evething else wasnt good the elevator didnt work i had to take the stairs the 4th floor also the step smelled like urine i hated it i would like my money back

The only thing i like it that it is in Maryland Evething else wasnt good the elevator didnt work i had to take the stairs the 4th floor also the step smelled like urine i hated it i would like my money back

All carpets were pretty dirty.

No tv remote in my room. I couldn’t watch tv

Checked in around 10 pm. Front desk lady wanted to charge me for parking as I wandered to get some food literally next door. Woke up to most disgusting bath tub where I had to place a towel inside so my feet would not touch the tub. There breakfast was literally in a brown paper bag

The room is smell like cigarette,no breakfast and they charge us for a parking $20 bill hard to get a parking. I don’t like it.

Parking problems

It has no parking

Normal

Affordable stay in Bethesda.

Horrible Place! Gross conditions everywhere. And then to top it off, a fire...Hotels.com should be ashamed of listing this place!

Quiet.

Elevator door wouldn’t open on 4th floor where my room was. Blankets had multiple stains on them and mattress was soiled. Ended up leaving about 30 minutes after checking in.

Old, outdated property. Staff is nice and location is convenient to NIH. It’s the cheapest in the area but still not worth the price for the condition it’s in.

This is more of a shelter for low-income families than a hotel. The front desk person reeked of marijuana and wanted an extra 40 dollars just to hand us the room key. Homeless people were loitering in the lobby and there was urine on the floor. The room smelled terrible. We left immediately.

Cheap small depressing room

Bathroom not cleaned. And they don't offer any continental breakfast at all. I will never put my feet in this place and I don't recommend it to anyone

The customer service was amazing but the hotel wasn't so clean and the condition wasn't great.

Good and comfortable beds, breakfast bags to go are ok. The building is old and in need of upgrades but location is great.

The coffee maker wasn’t clean .little bugs inside the microwave.

Hotel is very convenient to NIH, and the staff is great. But, they've let the condition of the property fall below what I'd consider adequate. The bathroom had a few plumbing issues, the room door was difficult to open, and the mattresses are at the end of their lives.

There was a problem when checking in. They had me listed as staying the night before. Pillow s were very thin. Very thin comforter for the weather

My wife found bedbugs in her bed & many other human hairs on mattress cover. We did not stay but were still charged for 1 night We found another hotel in the area that was wonderful. This wasted so much time and disappointment to our 2 day vacation in Bethesda. We were vacationing from Canada to a place we had previously lived 25 years ago.

Dirty , run down place,really discusting .Nicaraguan ladies were nice though. We don’t recommend this hotel.

This was the single most disgusting hotel I have ever stayed in my entire life. Only stay here if you have absolutely NO extra money to stay elsewhere. The 2 & 3rd floors house what appear to be welfare families. On many occasions, their little children roam the lobby/outside areas alone while their parents are getting high. Absolutely disgusting filthy property! DON’T STAY HERE!!

Stayed 5 days. Room only cleaned on first day. Offers breakfast. Unlike most places there is a paper bag with some items. It is deceptive to say that they offer breakfast. No place that says breakfast has this, There is usually coffee and something to pick up. Parking is terrible needs backing into. Anyone allowed to park in handicap spots encouraged by management. One of the persons on desk made you stand without acknowledging my presence waiting in the line .Overheard persons in lobby who were given a room flooded and having roaches. Will never ever recommend this facility to anyone

Front desk person was not available for about 15 mins. A lady waiting in front of us had to call the office at least twice before someone answered. Front desk guy was on his phone while walking slowly back to counter/chair and get in front of computer.

Later

I just needed a toom to crash andvrest, so that was OK, but if I had to work-no way! Hope they improve

When I arrived, I waited far too long to check in because no one was at the front desk. My shower clearly hadn't been cleaned - there was hair on the shower walls. There were mold spots on the wall in the bathroom. The internet was spotty.

Staying at the American Inn was really nice and very convenient. I appreciated the price immensely and the ease of booking it. However, I would encourage the facility to ensure guests know about alternative parking options. It was pretty hard to figure out what to do other than to park at the very small lot that the hotel had. So if there could be information given to people about where they can park overnight or even a deal with the Bethesda Hotel that guests can park there at a different rate would be appreciated. Otherwise, very solid hotel - for a modest sensibly priced spaceright in the heart of Bethesda. Four blocks from the Metro 20 minutes from downtown DC. Well done!

I would’ve given a higher rating had I at least known what I was really booking. The pictures posted in the listing should be illegal. They do not resemble the building exterior, interior, or rooms at all. It was dirty. The parking garage only held about 15 cars total and it was extremely difficult to get in and out of. It was totally deceptive and was grateful to get out without being mugged or attacked in the garage. There were men just walking and sitting in it with hoods up when we pulled in. The price was tempting, it is not worth the savings. Someone sadly overdosed and was found in in the parking lot of the gas station next door the morning we left.

Good

Location

Was extremely dated. Lobby smelled of urine and the first 10 minutes we were there the elevator got stuck with someone yelling from it right outside our room. Room was very small.

DISGUSTING, need a refund, so dirty, smelled like a dumpster in the halls, blood splatter and dead bug on wall, sheets stunk, A/C not working properly, tub didn’t drain for hours, bathroom floor slick and dirty, sticky light switches, was told it’s also a homeless shelter. Elevator broke, took stairs and there was pee on the steps. DO NOT RECOMMEND.

Except for rude desk clerk stuffing his face, burping as loud as he could right in front of me and grunting his answers. It was like a bad movie He was gross

10 min walk from Washington Metro. A variety of restaurants within a 10 min walk and a nice Mexican restaurant right outside the front door.

I have never stayed since the room was so bad

My room was clean and pleasant

OK.

All right.

All right.

Done.

What one would expect; average.

It should be closed old bathroom and dirty, smelling,generally unbelievably such kind of hotel found in America it is Shem.

Really slept well.

No on site parking. Had to park in a public garage and pay, Male Clerk was not very friendly

This hotel was disgusting. There were stains on almost every surface of the room and the smoke detector was hanging down out of the ceiling. We left immediately and had to find a different hotel very late at night. Had to eventually call to get our refund as it didn’t automatically go through as the front desk said it would.

Not the best but it was quiet.

Incredible!

Got there to find the overnight staff snoring. I took video it took over an hour almost 2 to wake this man up. Then he yelled at me and told me to leave. Then he came back to the desk and said he would give me a “free” room even though I already paid for the room so that was a joke. The breakfast was a bag with an apple and a yogurt. I have an abscessed tooth and could not eat the apple. The elevator didn’t work that morning for me. It was stuck so the maid took me to the stairs. We didn’t get our room until like 5 am and then were made to check out the same day which I thought was wrong considering what we went through just to get a room to sleep in. I really hope corporate or management reaches out to me so I can send the footage of the man sleeping and then being ridiculous and yelling at me.

Hotel seemed run down and outdated. There were no longer linens when I checked in or towels and took a long time to get them to my room

The property is Too OLD. Bedroom is old. TV and internet poor quality Need major renovation

Does not have amenities advertised

No AC, no internet

Very nice room setup with fridge, coffee maker, desk, easy chair, and lots of electrical outlets. Air conditioning a bit noisy, but temperature stays pretty stable through the night if turned off. Then it was very quiet and restful.

Nice distance to the city via Metro. Friendly staff. Classic hotel feel.

There was no shuttle to the Metro. (Shuttle was available to nearby medical facilities for patients.) The TV got one channel of shows from the 70s. The place looks tired and in need of an uplift, particularly the bathroom. Again, I want to emphasize the front desk folks were wonderful and kind.

I did like the front desk lady, she was really nice and helpful. The hotel is conveniently located around a lot of places to eat and shop.

The staff are beyond exceptional, always helpful and friendly and the convenience of shopping and location was very helpful during my stay

This hotel is not only outdated but it’s dirty as well. My shower would barely run. Needs a lot of maintenance.

Parking was horrible, clerk gave me keys to occupied room, direct TV had no signal, asked why they said didn’t know should be working, never heard back from them, had to fix toilet seat myself from falling off, room was super tiny and old, musty, it made my top 5 of worst hotels ever and I travel a lot!!

Hotel staff very nice. Had to pay for.parking and lot was full.

Price and Location

Economical. Convenient

I was in town for a seminar and booked because it was affordable. Proximity to nearby restaurants and my seminar location was great however, my time at the American Inn of Bethesda was disappointing. I attempted to use the “fitness center” but only found a small room with an empty water cooler, 1 popped stability ball, an elliptical, and an adjustable weight bench with a small assortment of mismatched dumbbells. I took my chance with the elliptical and left with very sticky shoes from whatever was on it prior to me using it. Later, i tried to go back to my room to review information from my course work but was met with distracting moans from guests next door. I know thats not the fault of the establishment but the thin walls did not help.

Staff was nice. I spent a nice and quiet night

Easy check in great beds, quiet.

The room was quiet and the bed was comfortable

The room Was not up to par as in my previous stays. The bathroom was not clean and there were no washcloths. Luckily I had my own.

Very bad condition, needs renovation

The parking is VERY LIMITED, fortunately there are some public parking lots & garages very close.