Holiday Inn Express Hotel & Suites Berkeley by IHG

Exceptional

It was clean, and the staff was amazing! I wish they had more healthier options for breakfast like fresno fruit and veggies.

Clean property! Easy walk to great restaurants. Great beds and pillows! Fresh warm cookies were icing on the cake. Staff was warm and welcoming

I always enjoy staying here. I travel frequently for work and spend about a week here each month. The property is consistently clean, feels safe, and the staff is always friendly and welcoming.

The location is clean and convenient . Staff was helpful.

Very good

The location to the event we were attending at PSR. Breakfast was exceptional. Fitness room was accessible and great. None

The location to the event we were attending at PSR. Breakfast was exceptional. Fitness room was accessible and great. None

The room was clean and comfortable. The room has a lounge chair. We asked housekeeping for another blanket to use while reading on the chair and housekeeping delivered it quickly. There was a washer and dryer on our floor (1st), I don't know if each floor has one. There was free parking on the premises.

Parking was easy and convenient, rooms were neat and new, and the entire staff could not have been nicer. And a very decent breakfast. Location is a little bit funky, but otherwise we highly recommend.

Rooms were very clean and quiet, staff were helpful, friendly and easy to engage, breakfast was very reasonable and helpful, and parking was excellent regarding availability and ease of access. Have stayed here previously and enjoy the consistently very good services and quality.

Location and breakfast Fridge makes too much noise

Fridge makes too much noise

Good hotel. The WiFi is seriously slow.

Great service

good

The breakfast was good. The variety of choices were good. Coffee 24hrs was nice. The room was big and clean. I liked that there was a microwave, refrigerator and ice machine. I had wished the hotel had waffles instead of pancakes. The pancakes weren’t fluffy, they were thin and chewy. There were 2 homeless people on the street a 1/2 a block away. The hotel was too far from downtown Berkeley where all the restaurants are.

The breakfast was good. The variety of choices were good. Coffee 24hrs was nice. The room was big and clean. I liked that there was a microwave, refrigerator and ice machine. I had wished the hotel had waffles instead of pancakes. The pancakes weren’t fluffy, they were thin and chewy. There were 2 homeless people on the street a 1/2 a block away. The hotel was too far from downtown Berkeley where all the restaurants are.

5/5 everything was great.

Overall, a good hotel with no major complaints. The only issue was the lighting in the room - it still felt quite dark even with all the lights on, and it was a bit inconvenient having to switch on several separate lamps. A central ceiling light would make the room much more comfortable.

We liked that the Staff was very Kind and let us get there to relax a little earlier than check-in time, before the concert. We liked that there was a Foster Freeze right near the property. I found a little nat on my pillowcase and that kinda freaked me out! Otherwise, we slept well and liked our room.

Warm breakfast was great but it is a bit occupied day. So the cafe was a bit crowded Well the elevator is kind of running with big noise. Guess just turning old

Warm breakfast was great but it is a bit occupied day. So the cafe was a bit crowded Well the elevator is kind of running with big noise. Guess just turning old

We liked that the Staff was very Kind and let us get there to relax a little earlier than check-in time, before the concert. We liked that there was a Foster Freeze right near the property. I found a little nat on my pillowcase and that kinda freaked me out! Otherwise, we slept well and liked our room.

Exceptional

Very clean, comfortable, and in a convenient location

toilet needs work on the flushing handle is strangely rigged. The toilet would run occasionally breakfast was terrible and the coffee weak

Easy to get to. Elevator was little noisy

Easy to get to. Elevator was little noisy

toilet needs work on the flushing handle is strangely rigged. The toilet would run occasionally breakfast was terrible and the coffee weak

Exceptional

Exceptional

Great breakfast and Great staff. Beds comfortable and clean! Free available parking (and any parking in Berkeley is tricky sometimes) Would definitely stay there again!

Clean room, breakfast is ok , close to restaurants and UC Berkeley

Good location for us. FREE PARKING!!! Breakfast was good, not great, but no charge and the lady running it worked hard. Some great restaurants within walking distance. I think this will be our go to stop for our annual visits.

Conveniently located , easy to get to and the staff was professional and nice.

Very clean, friendly staff

It was a blessed stay

Clean room. Quiet. Very good breakfast selections and coffee available 24 hours. Good location for getting on freeway to Bay Bridge to San Francisco. Lots of eating options nearby. Lovely place to walk just a couple miles west at Marina park, with walking paths and views across the bay to San Francisco. Staff are always friendly and helpful. We have stayed here often and will be back on next visit to area. BART is within walking distance.

Internet could have been faster but everything else was amazing. The staff were super helpful and friendly, the breakfast was really delicious and the free all day coffee was amazing

Good breakfast and clean rooms. The front lobby and other areas need some updating.

Everything was great!

This hotel is excellent. The staff is friendly. Details of comfort are abundant here: healthy breakfast items (not all processed starches), clean gym, daily room service, clean towels, renovated rooms. I hope the guests appreciate the efforts made here.

I have enjoyed staying at this Berkeley Holiday inn Express quite a few times. The staff is always professional and friendly, the premises are always immaculate and safe, and the breakfast is fresh and varied and delicious. I highly recommend it, and will definitely be back.

Good for Cal fams like us who need a local place where you can just rest and recharge - especially when everything else is booked out.

This is a wonderful hotel. Super clean, bed was so comfy, breakfast was delicious, staff was super friendly. I will definitely stay again.

Yes

Clean and great place to stay close to UC Berkeley

Internet was great. Staff was very helpful when I added on reservation so that I didn’t have to change rooms.

Clean room, friendly staff, decent breakfast and workout room.

This place is great. Staff is very friendly. Great breakfast.

YES

Room was as expected. beautiful

I had to cancel my stay. The room was very dirty. And the manager didn't care and wouldn't give me a receipt for canceling. He told me he would resale my room.

The Fairview Speech and Debate Team loves staying here for the Berkeley Tournament. The staff is fantastic- the front desk staff is welcoming and helpful. The rooms are comfortable and clean. We are thankful for their hospitality. See you all next year!

Staff: Yana who contacted me immediately informing me that there was a mishap on my third party reservation and tried to rectify it, but with luck a family left early, we were able to get our two Queen beds. Kirrell (spelling? Killard forgot his name), who checked us in was very kind, Alicia who takes care of the breakfast pretty much by herself never left an item unstocked. I saw her start from 6:30am since I was looking for plastic spoons (I am sure she was there much earlier) until the end of breakfast. Breakfast is free and had an array of breakfast item. Parking is free, WiFi is free, has a gym, and location is centrally located in Berkeley. Clean hotel with an amazing staff. Marceline also was very helpful during checkout and really nice. Overall great customer service from everyone we encountered and interfaced with. Highly recommend this hotel.

Nice and clean. Good amenities in the bathroom, spacious room and great breakfast. No hidden fees and great location.

Warm greeting, early check in. Quiet, clean, comfortable room. Convenient to zellerbach shows and dining

Clean and spacious room. Kirill is the best employee there and treats us like family! Good breakfast area.

Free parking, daily room cleaning, convenient location

There were bugs all over very disappointed

Glad you had a great stay! What stood out - clean room,

Everything was as good as we expected. It's convenient, clean, reasonably priced and the staff was great. There's nothing fancy, but we had a pleasant stay.

Friendly staff and good breakfaat

Clean and spacious room. Mostly comfortable and has everything you need. Location is reasonable if you have a car.

Breakfast, location, clean, free parking

Convenient location. Room was very clean and comfortable. Friendly and nice staff. Great breakfast selection and really enjoyed the warm cookies.

Service staff, rooms and breakfast

Staff were friendly and professional, hotel was well maintained and it’s located was ideal for my trip.

Parking is included with reservation. Rooms are clean and comfortable. I always stay here when in Berkeley / Oakland area!

Clean

I was in santa maria for a business trip, so I wasnt there long. I loved my stay at the hotel and they made sure I was very comfortable

Clean, quiet room with everything we needed. Loved the coffee and tea bar in the lobby, and the included breakfast was very nice! The breakfast attendant kept the tables cleared and cleaned and made sure the breakfast items were replenished.

Efficient and friendly check in. Room was absolutely clean not cramped and well appointed. Convenient location. Well done breakfast with plenty of offerings.

Amazing stay! Super helpful people in the front desk and breakfast was delicious

This is my 2nd time staying at this hotel and it was amazing! I loved the breakfast and the free hot drinks available 24/7. The bed was comfortable, and I loved how this room had a fridge and microwave. Also, the room’s temperature felt very cozy, especially during this cold and rainy weather. I will definitely stay here again the next time I travel to Berkeley.

N/A

Loud clicking noise all night

Clean room

I already wrote my comments to the manager. Strange staffs, broken gym, poor hospitality.

The room was nice. The staff were helpful and the breakfast was plentiful

This was a new fresh hotel with well decorated spacious rooms. My only complaint was the toilets are too low. It may be a hip hotel but parents and grandparents stay here for UC events.

I felt Very safe in the area of the hotel. Hubby & I will be back in the future. 2 Very Happy Customers 🙂🙂 Blessings 🙏

Hubby & I will definitely be back in the future. We are Very Happy customers 🙂🙂 Thank you all for your services. May this business & the people that work here be continually Blessed 🙏🙂

Also, a lot of good restaurants in walking distance.

Standard sized room with a king size bed. Comfortable bed and climate controls worked well.

Pleasant, comfortable room, daily ckean and tidy by maid. We'd stay here again, and recommend it to friends.

Comfortable and clean

We liked it so much we recommended it to family who often have visitors looking for lodging. The breakfast selection was amazing! Rooms clean and pleasant, great location, ample free parking.

The room are very clean and the staff is very courteous and friendly.

The room was lovely and very clean.

The young front desk clerk was very friendly and she was also very helpful.

All good!

Very helpful staff who went beyond to make sure we would be comfortable at our stay. Ample Parking which is helpful. The breakfast had a lot of options that were delicious. The donuts and warm pastries were really yummy. The room was clean and comfortable. Thanks for making our stay lovely.

Clean room, staff is friendly, helpful and polite.

Excellent chice

Clean rooms, no frill, great to have breakfast and parking included

We really enjoyed our stay the room was clean and pleasing, the breakfast was great with many choices. The only negative thing I can say is that the room was a bit noisy, I think it was because it was by the elevator so we heard everyone coming a going.

Solid hotel with decent restaurants around. Breakfast was so so and the gym is very small.

the male attendant that worked the shift after eight pm , very nice and professional. He was tall instatue and had and accent.

Very friendly staff and a lot of delicious restaurants within walking distance of room, parking was very easy and convenient.

clean, nice decor and comfortable!!

Very clean, friendly staff, and a good breakfast. Lots of cool places within walking distance. Would definitely stay there again!

Very nice spot to stay as we watched CAL win their first home football game. Front desk staff as well as every staff member is excellent!

Many places to walk to, nice cafes around, easy parking.

Clean comfortable room. Suited our needs for one night. Couple of casual dining options within walking distance.

Everything was Ok,close to Cal Campus

Good

Very clean and quiet. Easy parking.

Comfortable and spacious rooms, friendly staff, good breakfast.

very good condition

Everything ok but the exception you don't offer transport to the airport

Professional and friendly staff.

One of the best stays we've had in the bay area to be honest. We needed to change rooms when we arrived due to adding another guest and we need ada. They actually offered for us to look at it beforehand to make sure it accomadated us, we've never encountered that before and it was so wonderful of them to offer. There is free coffee 24/7 in the lobby and it's so good. The staff as well as the cleaning staff are all so welcoming and make you feel right at home. The beds are comfortable, rooms are clean, hallways and elevator as well. Showers are a dream. Food available to purchase is affordable and a good little variety of options. Parking was easy peasy. We were too tired to go to breakfast so can't comment on that unfortunately. There are plenty of places around for food etc as well. We stayed to attend a concert at the Greek theatre and it was only a 9 minute drive away. Area felt very safe. We honestly loved it! Anytime we need to be in the area we plan to stay here.

Excellent location for running errands around Berkeley!

Easy check in and out.. super friendly and helpful staff! Will stay here again!

Nice breakfast, comfy beds

Very clean. Quiet. Staff was friendly and responsive when we had a problem with television reception. Breakfast was excellent. Lots of choices of hot food and cold cereals and breads/bagels/english muffins. Ample free parking. Very convenient to Berkeley restaurants and shopping and to the freeways. Just a mile away is the Marina with walking trails next to the Bay in the park. Beautiful. Only 1/2 hour into SF across the Bay Bridge.

Great value, clean, well kept property. Staff were courteous and helpful. Free parking is an added bonus. Great location however sidewalks I'm this neighborhood might be tricky for some older adults to navigate, especially off a main strip. Great cafes across the street, and near freeways and public transport.

Great stay!

People were amazing

Very clean, quiet and staff were polite and cheerful!

Very good

It was a perfect stay.

It was conveniently located in area with access to I-80 to get around. Ice cream place a block away and plenty of places to eat nearby. Hotel itself was very nice with everything looking like new. Room was very nice with comfortable set up. We were allowed to change from a king to a double queen room with no hassle. Staff was very friendly and helpful.

Clean & safe

The staff at this property are extremely kind and very efficient. Our room was clean, quiet, and comfortable. Would definitely stay here again.

Nice hotel and good breakfast

Great Breakfast!

IHE is constantly the same as other locations. Clean and pleasant. Hiwever, this location needs new bed mattress, the indent of previos visitors show

Great! Clean, friendly staff, safe

Good location. Comfortable.

The location is perfect for me. Convenient to family in Berkeley, Oakland, & SF!

Bathroom could use another towel rack and lit makeup mirror.

Amazing. Kirill at the Front Desk is always so great and welcoming!

It was a wonderful experience at this Holiday Inn.

Great room and breakfast. Also, no charge for parking is a BIG plus!

no comment

The breakfast and breakfast staff was the only good thing about this hotel.

The room seemed clean and the staff was friendly. The coffee in the morning was not great, rather thin and watery.

The only negative is that the property is right next to a busy road and hence noisy at times.

Very convenient location combined with clean, comfortable rooms, friendly staff, and a well stocked, variety filled breakfast buffet were just what I needed for this stay and they delivered on all fronts.

Oh, my compliments to the breakfast staff though. That was amazing.

Staff were wonderful and very helpful in returning belongings we had left behind. It here was ample parking and the included breakfast was great to have. Would definitely return if staying in the area.

Hotel is very clean and comfortable. The staff was very friendly and accommodating.

The expedia review summary said "Free parking was a big plus with a secure and easily accessible parking lot." This gave us the impression the lot was gated or in some other way secured from public access. When we arrived we found the lot was not gated and open to the street. It's not the hotel's fault the expedia summary is wrong and doesn't provide description. We should have checked the hotel website. Also we appreciate the staff advising us so we didn't risk our items.

Excellent breakfast options! Courteous desk staff!

Nice

Thank you for a pleasant stay.

Clean rooms and friendly staff

I liked the free breakfast. The pancakes are silly but the rest of the food and options was great. I would have preferred some kind of room service because after a long day walking around campus with my kid I didn't really want to go out again. But it was fine, there are nearby places to eat.

This is a good location if you are visiting Berkeley. The hotel is convenient to the university and back to the freeway. It is reasonably priced based on other hotels in the area and you do not pay for parking if you are a registered guest.

The staff here was incredibly helpful and friendly. The rooms were quiet and comfortable and lots of options for breakfast.

Definitely recommend. Staff was excellent. Everything was clean, quiet, comfortable beds and off the street parking.

We got a suite with jetted tub. The tub was wonderful but there was no soap down for the tub, only up for people standing to take a shower. Also, breakfast is included but doesn't start until 7 AM when most people are already on the road to catch their flight. My husband was treated rudely when he asked if he could at least have a muffin which was already out on the counter. The suite was a very comfortable size.

This is a clean and quiet, very cheerfully managed oasis in the heart of an interesting part of Berkeley. An unusually nice hotel. The continental breakfast was good. Parking is easy.

The hotel was easy to find. The location was good to visit UC Berkeley. The hotel is nicely decorated and renovated. The service was very friendly. The breakfast was great. Good selection and options. The hotel is quiet and has free parking. 7 minutes away from the university campus.

We went to check out UCB and the hotel was only a few minutes away which was great. Our hotel stay was wonderful. The beds were so comfortable. Everything was so very clean. Breakfast was yummy. Will stay there again.

Good location. Clean and safe

Value for money.Close to uc Berkeley.

It is clean

Overall good experience, would stay again

Tasty breakfast but limited lobby sitting.

Enjoyed our stay. The staff was so kind and accomodating with our early check in. Located near so many restaurants and shops. Plenty of parking. Free breakfast was good and convenient.

Clean and comfortable room. Breakfast was good. Central Berkeley location easy parking.

I enjoyed how clean the property was. the daytime staff was friendly. I did not like that there was a large gap between the floor and the bottom of the door. Their night staff was not as friendly as their day staff.

Nice

Staff very nice. Room was very clean and quiet.

Room was spacious and updated with new carpet and furniture. The room felt very clean. Terrific shower with strong water pressure and Dove soaps. Bus number 51B took us from the hotel to Berkeley city center and campus, we did not need to move our car at all. IHP standard breakfast are mediocre.

I slept like a rock.

I got an upgrade without even asking and a very nice suite. I will say there is a lot of eco-friendly amenities like big dispensers instead of tiny little bottles. However there was no recycling bin in the room! And there wasn't one downstairs either. Thankfully the lady behind the desk said that she would recycle it and I hope she will. But what I really hope is that this hotel and the whole chain gets with prevention Reuse Recycling and composting. Nothing was recycled from The Breakfast room even though plenty of it was recyclable and some was compostable.

Flawless checkin.

Everything else was great.

Overall nice. The room seemed a bit stark (bare). Not as warm as before. Breakfast is nice, but fresher fruit would be a plus.

Great place to stay. Everything was clean and comfortable. Breakfast was simple but good. Usual stuff. Would stay again.

Nice and regular

The property was clean. Room was quiet and clean. Staff was friendly and helpful.

Breakfast is great. The facilities are well maintained. Great hotel.

There was no wifi during our stay which was a big problem.

Location

In the evening, when we came back to the hotel, the room was not made: we mentioned it to the reception this (Sunday) morning they said we needed to remove the sign “don’t disturb” by 8am in the (Saturday) morning, but it was not indicated anywhere, and the reception was very rude this morning, and clearly did not care. Very bad and we will certainly not come back, and will tell our friends.

Clean, safe, comfortable. Holiday Inn Express is becoming my go-to for affordable quick overnight stays.

They are in the process of upgrading aome of the rooms and there was construction noise all around us for about an hour which delayed some business that we were doing. We asked for a slightly later check out andnthey were gracious with our request.

Great property! Will visit again

Property is in a good location; price was good , hope will stay that way. Would’ve liked to bring our dog but hotel had no dog policy - we respect their policy of course.

Quiet clean property with a spacious room and plenty of on site free parking

Happily surprised. Well maintained, staff super friendly. The parking lot on property has night time patrol. We feel safe. Room has 4 USB charging connections. Also has refrigerator and microwave. When my wife mentioned that we should consider this hotel again next time. It is a very good sign

This Holiday Inn Express is a little dated, however, the staff is exceptional! Breakfast was plenty and the room was clean. Spacious parking lot with security. It's also close to many restaurants.

Wonderful hotel. Clean and well kept. Great coffee and hot breakfast. We will be back.

Easy to get to from the freeway. Clean well maintained rooms. The shower had wonderful water pressure and drainage Lovely full hot breakfast. Great coffee!

Convenient to all things Berkeley and the freeway. Best Holiday Inn Express breakfasts and they kept going longer than usual because of New Years Day. Much appreciated

Always a great place to stay when I’m in Berkeley.

Perfect

Nice location …friendly staff ,breakfast was good and fresh baked cookies were a plus!

Had an ADA accessible room available when I needed it

Location

The front desk people were great and friendly.

Easy parking. Great location. Friendly staff.