Sugarloaf Mt Motel
About Sugarloaf Mt Motel
Nestled in the Cascade Mountains, this Oregon motel is less than one mile from River’s Edge Golf Course. Sugarloaf Mountain Motel features an outdoor pool and rooms with free Wi-Fi. Guest rooms provide a fridge, microwave, coffee makers and hairdryers. Sugarloaf Mountain Motel serves breakfast and offers guests a 24-hour front desk. A free continental breakfast which includes waffles, sausage, eggs, cereal, oatmeal, bagels, fresh muffins, bread, coffee, juice and a selection of teas is provided. Sun Mountain Fun Center is less than one mile from Sugarloaf Mountain Motel. The motel is within 4 miles of Pilot Butte State Park and Central Oregon Community College.
Amenities
- 24-hour front desk
- Meeting space
- On-site dining
- Café / coffee shop
- Express check-in / check-out
- Pool
- Pet friendly
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Elevator
- In-room safe
Reviews
The hotel generally receives positive reviews for its convenient location, quiet atmosphere, and friendly staff. The price is often cited as reasonable for the amenities provided. However, some guests have encountered issues with cleanliness, comfort of beds, and breakfast quality.
- Convenient and quiet location
- Friendly and accommodating staff
- Inconsistent cleanliness
- Uncomfortable beds and issues with room amenities
- 3/5
This motel did the trick. It was budget friendly, clean and the staff were courteous.
- 4/5
It was a nice place for the price with a very helpful and friendly staff, amd a pretty good breakfast the next morning. Also, SUPER soft bed, which is great for some, but not others (I loved it, back problems and all). Would definitely recommend for those on a budget who don't need a jet tub or conference room (they may have the latter, I didn't check).
- 5/5
Rooms are very clean and beds are super comfortable. The pool was nice and warm on the chilly day we were there. Staff was so helpful and nice. We enjoyed the breakfast, kids liked the bagels and cream cheese
- 3/5
I booked through booking.com. I needed an accessible room AND I had a dog. They made the reservation saying they could accomadate me. But the property could NOT accomadate me so we ended up not getting an accessible room! Frustrating see above!
- 4/5
Clean and welcoming
- 1.5/5
Clean room. Comfortable bed. Only outlets for computer and electronic devices were above the bathroom counter. Not even an outlet at the desk. Pillow cases were nubby. Towels were tiny and like sandpaper. Refrigerator gurgles all night long making it difficult to sleep.
- 5/5
Exceptional
- 5/5
Staff was excellent and beds were very comfortable. I would come back again.
- 5/5
The room was clean, checkin was easy and quick. Breakfast was good
- 4/5
Very good
- 5/5
Good breakfast. Great staff. Clean room. microwave didn't work. they promised to fix it.
- 4.5/5
Staff was amazing and so helpful for our short stay Pool wasn’t open a little later ;)
- 3.5/5
Good
- 4.5/5
Superb
- 4/5
Good location, perfect stopover when passing through Bend. Friendly staff, clean room and hot breakfast. Excellent value for money. Would stay again. Slightly tired rooms but very clean and good size.
- 3/5
My room was loud.
- 2/5
If you like to relax and watch TV good luck. The reception was good but the display was terrible, and only about two movie channels. I couldn't get the subtitles turned off to save my life no matter how many menu options I tried. I finally gave up and worked on my laptop.
- 4/5
Very good
- 3.5/5
Good
- 5/5
Exceptional
- 5/5
Exceptional
- 4/5
A hidden gem in a beautiful area. Had a great stay!
- 5/5
We enjoyed this place so well we stayed two nights! Everything was great, from the location of our room to the breakfast provided and the friendliness of the staff. Our room was extremely clean and well cared for.
- 2/5
If you book through Expedia, be prepared: if there are multiple rooms under multiple names, staff will not know how to look for it. They had to call Expedia and the woman at the front desk could not wrap her mind around what was being told to her. Also, the room has not been vacuumed in weeks if not months- there were ashes under the chair, dust under the bureau, a pen up against the floorboard that was there even after I went to the front desk and requested that it be vacuumed better during housekeeping. There was no housekeeping aside from the request requested vacuuming (and that was only done on one day and I stayed there for three)and the replacement of towels-the bed was not made, sheets were not cleaned, surfaces were not dusted and windows were not cleaned. There was a bunch of dust under the grill on the heater as well. The only good thing I can say is that the room did not smell and the sheets appeared to be clean and smelled like bleach.
- 5/5
The parking area was large and well lit.
- 5/5
The breakfast was great, eggs, sausage, biscuits and gravy, cereal, pancakes, waffles, fruit, juice, coffee, tea, hot chocolate, granola, bagels, muffins, toast. Very good and lots of it. Parking was good well-lit and room was quiet. Staff was friendly and helpful. Only issue we had was trying to find it, we do not have GPS or a smart phone, called motel and asked someone who was parked along the way and finally found it. Would be helpful to have exit numbers posted on their site. Also plug ins are not near desk for your computer there was a table and a plug near it. Would stay again, Elmers down the street.
- 4/5
Pillows were awful!
- 3/5
I did not get the double room as reserved. It turns out you're supposed to call the hotel for a let friendly room, but that is not mentioned during the booking. We ended up sharing a queen bed and paying for two beds so the dog could be there.
- 5/5
Sugar loaf motel in Bend. Very convenient place to stay. behind the gas station, convenience atore on the right side. Shopping areas and restaurants are just a few minutes on foot or drive. We requested a room on the ground. Our car is parked right in front our door. I like the oatmeal like porridge the serve on breakfast none
- 5/5
Older property but well maintained and mostly clean. Nice breakfast in the morning and convenient location.
- 5/5
Muy buen lugar
- 4/5
N/A
- 4.5/5
Location
- 4.5/5
Location
- 2/5
location A/C did not work; room was stiflingly hot.
- 2/5
A/C did not work; room was stiflingly hot.
- 5/5
The rooms are clean staff is wonderful
- 5/5
The staff were very nice and friendly. Honestly when I booked a motel at that price I didn’t have high expectations and I was surprised at how nice, clean, and well kept everything was. The location is great too and I would stay again and recommend.
- 4/5
SugarLoaf was a great simple stay. The room was clean and comfortable, even if a bit outdated, and the overall vibe was straightforward with no unnecessary fluff. What really stood out was how friendly and helpful the staff were throughout our stay.
- 4/5
Stayed twice just to sleep and bed was comfortable. Basic room for good price.
- 5/5
Clean room. Friendly staff. Quiet and peaceful.
- 4/5
NA
- 1/5
Tv did not work. Just static. Floor was super sticky. The night staff lady guy was very confused about whete any rooms were at. The microwave did not work.
- 4/5
Solo traveling for a charity run and visit friends. Clean, near RDM and Bend, and perfect for what I needed (1-2 nights to rest/chill, shower, free breakfast, etc.). Staff was extremely kind and helpful!!
- 3/5
Room was clean and updated. However the WiFi signal didn’t work in our room. TV channels were very few and not what was shown on the in room card. Staff were friendly. Fine for a budget stay without WiFi and full TV channels, but do know what you are getting for the bargain price.
- 5/5
Amazingly affordable accommodations that are as good if not better than neighboring hotels at double the price. Friendly staff, great breakfast and nice, clean, updated rooms. Booking again now!
- 5/5
Yes
- 4/5
Staff was great
- 4/5
Clean tidy
- 5/5
Great staff and clean room. Very conveniently located.
- 4/5
At least one meal a day.
- 5/5
Groceries, coffee, gas, fast food all near by and the area was safe
- 4/5
The staff at Sugarloaf is amazing. Greeted with a smile from the time you check in till you check out, they go above and beyond to make your stay perfect. Our sleep was quiet and uninterrupted even with the rooms filled with high school wrestlers. The continental breakfast is customary motel food but the atmosphere is so comfortable and homie. Gathering around the breakfast table with the teams of wrestlers got the day started with a boost of excitement and camaraderie! Thank you Sugarloaf!!!!
- 5/5
Everything was amazing! The room was clean, the showerhead good shower pressure, the free breakfast was good. It was a great hotel experience.
- 5/5
Room was clean, breakfast was good. When we come to Bend we always stay here.
- 5/5
Awesome! Super comfy
- 4/5
Yes they were very nicd
- 5/5
The room is great the staff are friendly
- 5/5
Room was clean and comfortable. The only reason it didn’t get a higher score is because it’s a bit dated. Breakfast was good and service was excellent. They have a great dog area and the surrounding area is nice.
- 5/5
Good breakfast. Nice place.
- 2/5
First, I have to say that I gave this motel 2 stars instead of 1 because the staff really tried to find me something that would work and I appreciated their helpfulness; but I'm just not sure why the other reviews gave such a high rating. The first room I was given had an odor that I couldn't tolerate (asthma), so I was switched to another but the door wouldn't open. They tried a couple more before finding one that had a functioning door/lock. But in the end, I was still having trouble breathing in the room and discovered that here, as well as another motel I booked here in Bend on booking recently (Dunes), they use an unhealthy chemical-based deodorizing spray. Had to check out before even staying the night. I much appreciate the front desk staff attempting to help.
- 5/5
Staff were nice and polite. Yhe riom was clean
- 5/5
Place was great in a great area and close to highways. Would stay again when in bend!
- 5/5
The staff was great and so friendly I felt very welcomed I would for sure and am staying here again
- 5/5
breakfast was great!
- 5/5
This hotel is a little farther away from our trip destination, but we have counted in this hotel in the past to be quiet, comfortable and affordable. So the longer drive is worth it to us.
- 5/5
Wonderful food
- 5/5
I was greeted very nicely. The room is spotless, and the pillows are awsome !
- 4/5
Comfortable place.
- 5/5
Staff is awesome
- 5/5
Friendly staff. Clean with lots of extra amenities.
- 3/5
The new morning staff member needed training on check in process. The guest next door kept hitting the wall. Some lady upstairs was loud. The TV digital channels could be higher definition. The walkway near my room needed to be cleared of litter.
- 5/5
Yes very nice and clean
- 5/5
Great place to stay. Breakfast awesome
- 5/5
Exceptionally clean and tidy, rooms, main areas, and outside around the property! Large breakfast selection. Nice area
- 4/5
Clean room, good breakfast, pool with floaties
- 4/5
Great food.
- 5/5
Everything was clean and everyone was super friendly.
- 5/5
Easy check in.
- 4/5
The staff here were very helpful,nice and professional. A nice find these days.
- 5/5
It was good.
- 5/5
Continental
- 5/5
Great room and staff.
- 5/5
Nice room good breakfast daily
- 3/5
Linens (pillow cases) thread bare - long past their useful life. Desk lamp fixture broken, bulb socket hanging out, potential electrical hazard. Newer flooring. Minimal bed covers.
- 1/5
We ran out of toilet paper Saturday night, there was no one available to bring it to my room so i had to go get it
- 4/5
Everything good but no plates for breakfast food.
- 4/5
Friendly staff, good breakfast and clean room.
- 1/5
yes, it’s dirty! carpet not vacuumed, consumed food left in the refrigerator, tile floor not mopped, furnitures dusty.
- 4/5
It’s ok
- 5/5
Love it!
- 5/5
Whenever we have to stay overnight in Bend, we always stay here with our dogs. There's a real nice pet area for them to sniff around in. Overall, its just a nice and friendly place to stay.
- 3/5
Good room, great price. Stayed 2 nights
- 5/5
The staff here really is impressive! Clean room, great pricing and super dog friendly keeps me coming back!
- 4/5
Clean, great price
- 4/5
Always kind & friendly staff at the desk
- 5/5
The room was spacious and clean. The bed was comfortable with various firmness pillows. The TV was a little fuzzy but was a short drive to downtown and was priced well. Breakfast was good to saisage gravy and buscuiy and other options. Aside from the TV syay was flawless.
- 4/5
Clean room
- 2/5
No elevator for upper floors and breakfast was lacking
- 5/5
The room and bed sheets were clean and very comfortable. Really enjoyed the breakfast variety on offer. Check-in staff member was great,
- 4/5
Room was very clean. Check in took a while. Workers were more interested in chatting than helping us.
- 5/5
Every staff member we spoke with was incredibly kind and courteous. We appreciated the included continental breakfast, how close we felt to everything, and the overall cleanliness of the motel. Will definitely keep them in mind if we come through Bend again.
- 5/5
Great staff! Friendly, knowledgeable and professional. For a Bend really great price, staff really great customer service if you needed anything, and clean. Thank you!
- 2/5
Terrible area and pictures online didn’t show that
- 1/5
The night staff was not friendly they gave wrong information then they accused of lying it really hurt no respect. The day staff was so friendly and very welcoming. Also We could hear the people next door the we loud most of the night. I would never stay here or recommend it to anyone
- 5/5
The room was clean and comfortable. I had interaction with three different staff members, and they were all courteous, friendly and knowledgeable. The only suggestion I have is for a towel rack/ring to be installed near the sink.
- 5/5
Good stay for families
- 4/5
Very friendly front desk clerk. Room was cozy and amenities were great 👍💯
- 4/5
There wasn't any towel bars in bathroom
- 5/5
Great complimentary with self and pet
- 5/5
Stayed while interviewing for a job in town. Was comfortable, clean and a good location. Would stay again
- 4/5
Love this place! Convenient between my son at COCC and my other kid in town. Only issue is that the tv is not HD and with limited channels.
- 4/5
Great spot for a simple work trip. Solo would be best for size.
- 5/5
Bed covers not clean either. And, short of hand towels and washcloths.
- 5/5
Everything is good. Especially the price, facility anf breakfast. The lightness in the room needs to be lighter.
- 4/5
this time the dining area was good and supplied well. coffee wasn't as good I thought but oh well Dutch bros is right across the street. Staff is always good. Room was clean.
- 5/5
The staff is so friendly. Brought my dog and they just have all the extras for hosting a dog. Thank you!!
- 5/5
Located right on the highway but the road noise was minimal. Will stay again as it is in a good location at a reasonable price.
- 4/5
Pet Friendly.
- 4/5
Clean room with very nice, clean bathroom and HOT shower. Bed was too super soft and rather hammocky 😳 But it was quiet and slept fairly well. A good room for the price.
- 5/5
Friendly
- 5/5
Staff are welcoming, friendly & helpful.
- 4/5
Helpful, friendly staff
- 2/5
The weirdest hotel experience ever. From the person checking me in who welcomed me with “can I help you with something” in that odd bothered voice like im coming in to the lobby at 11 pm begging for money or something to a weird character hanging out with a flashlight in the corner of the parking lot for a while to the weird policy of actually physically charging my credit card a $10 deposit whereas others simply placing a hold until checkout. I don’t know. The room was old and the furniture was very dated and the breakfast really wasn’t all that great. The only thing I really appreciated was seeing the cleaning crew actually strip all the bedding after all guests. That made me more at ease knowing at least I slept on clean linens.
- 4/5
Didn’t have the breakfast. Staff at check-in was odd and very focused on step-by-step process.
- 4/5
yes
- 5/5
Nice space.
- 5/5
Everything worked well
- 5/5
The breakfast at the time was the off-season offering: Egg patties, biscuits and gravy, along with two kinds of sausage were in warming trays. Bagged waffles and pancakes were available to be put in the toaster. There was yogurt, cereals and all the usual stuff. It got it done just fine. There is fast food around the hotel and a Winco grocery within walking distance. We were in a larger room and it was very clean and spacious. It seemed well kept for its age. We would stay here again, mostly because the people seemed to care about us.
- 2/5
Worst bed and bedding in a long time. The front desk staff were pleasant.
- 2/5
easy parking and quiet place
- 5/5
Clean rooms, friendly staff, well lit parking lot and pet friendly
- 4/5
The mini fridge was loud.head to shut it down.
- 3/5
Parking was safe, pet area was nuce
- 1/5
Overwhelmed and/or incompetent staff made this a horrible experience. The room was not ready or clean when we checked in at 10 pm.
- 4/5
I like having my car parked at my room number
- 5/5
Great value.
- 5/5
Very pleasant front desk. Room pretty clean but not spotless
- 5/5
Clean and nice rooms
- 5/5
the room was clean and loved the pet-friendly (dog only) room. the staff was friendly and helpful
- 5/5
Comfortable and clean!
- 4/5
Nice staff. Top condition. Good breakfast. Very clean and comfortable.
- 5/5
Friendly staff. Modern room. Carpeted.
- 5/5
For a quick stop to sleep and get back on the road the location was great. Clean, quiet and comfortable. We received service with a smile from the men at the front desk.
- 5/5
Nice pet area, staff was very nice.
- 5/5
The room was clean and the beds very comfortable. Wonderful breakfast.
- 5/5
The room was very cleaned and offered both a microwave and refrigerator. I was happy to have both heat and air conditioning since the outdoor weather fluctuated between 31 degrees low and 77 degrees high on one day!
- 1/5
Terrible beds, tv remote trouble, room not ready, poorstaff interactiom
- 4/5
Property exterior was in great shape and looked like the owners invested in painting, new roofing and parking lot resurfacing. Rooms were comfortable and recently remodeled with quality fixtures. The only area for improvement is front desk staff focusing on customer service with a smile
- 5/5
Great breakfast
- 4/5
The room was basic but had everything we needed. No real problems, just an average accommodation.
- 3/5
Jason at the front desk was fabulous! Our room had hair in the tub, debris on the floor, and an open package of coffee to a coffee maker missing the basket. Otherwise the room was generously cut and the staff was incredibly kind and accommodating. Breakfast was amazing and the use of space was very inviting. For the price of the hotel we got about what we expected.
- 5/5
Nice place. Clean. Dog friendly. Only complaint was too bright at night even using curtains.
- 5/5
Staff checking us in was very gracious and accommodating
- 4/5
Nice room, friendly staff
- 5/5
Good
- 5/5
Every thing is good.
- 5/5
Great price, very clean, friendly front desk. Gave great suggestions for local restaurants
- 5/5
Staff was very helpful and polite, the room was clean and they offer a very nice breakfast.
- 4/5
1
- 3/5
friendly staff.
- 5/5
Great location in town, as well as safe and very nice grounds for walking with pets or kids.
- 5/5
Relatively basic hotel; clean and convenient. Staff we're super-helpful.
- 5/5
The property was easy to navigate. I love the pool. Wish there was a bathroom out there especially when your hotel room is on the other side. It is clean. We came out to see our child. It was perfect.
- 4/5
Good
- 4/5
Clean Room
- 4/5
One stop shop with nearby amenities. Continental breakfast depletion towards end of this stay. Same at other nearby facilities.
- 5/5
I appreciated the ease of parking directly in front of my room, making loading and unloading much simpler. Additionally, the motel's location is very convenient, with a gas station and convenience store situated right next door.
- 4/5
Good location
- 5/5
Pool was great. Clean and convenient location.
- 4/5
The Motel was at a good spot on the north end of town, and was quiet and clean. It has good pet-friendliness and the staff were great.
- 5/5
Perfect for a quick overnight stay
- 4/5
We were just in & out on a road trip, but it was a very nice hotel.
- 5/5
What a sweet place and very fairly priced.
- 5/5
Front desk staff were friendly and helpful. The motel is centrally located, clean and quiet.
- 3/5
Not a bad room except for the spiders. Also some weird people hanging around the property.
- 5/5
Perfect little stop to chill and recharge on our way from Portland to Crater Lake.
- 4/5
Very clean, very comfortable room. Bed was excellent. Spacious room with large bathroom. Breakfast was typical & not special, but the eating area was supurb.
- 5/5
Clean, fairly updated room, nice amenities.Good parking,quiet,beds are alright, lot's of hot water, microwave, small fridge in room and for the price you can't beat it.
- 5/5
Great breakfast, friendly staff, convenient location, nice room. Would stay here every time we go through Bend.
- 5/5
The staff I had contact with from my check in to when I checked out, were amazing and friendly. They never made you feel unwanted. The breakfast was a great way to start the day. It was hot and fresh and the coffee was great. My room was very clean and quiet. I had people on both sides and above me and it was more quiet than most hotels I have stayed before. Anyone wanting a place to stay in Bend should check out this hotel.
- 4/5
Staff was great and seemed to enjoy their job. Friendly. Stay was great for an older motel, would stay again.
- 4/5
Room was clean, staff very nice and helpful. Free breakfast was good too.
- 1/5
We didnt even check the room, the front desk couldn't find their list of guests, the lobby reeked of weed, the receptionist couldn't find paper to write things down, wasn't sure where the keys to the room were, and when she did find a key for us, was not certain without checking if anyone was even using the room.
- 5/5
This was a large, comfortable room for a very good price. Very clean. We have stayed twice, & it will be our choice in the future.
- 4/5
Good quick overnight!
- 3/5
Attitude of clerk checking me in and hotel policy
- 5/5
Friendly staff. Great breakfast. Comfortable place.
- 4/5
We wanted to stay an extend our stay but were told to book online and when we tried, it said no rooms available but the place looked pretty empty so I guess there was a glitch in the reservation system. Great place to stay and explore Bend and short drive to Smith Rock State Park.
- 4/5
Good for the price
- 3/5
Bugs in bathroom. Easy parking and friendly staff. Decent for the price.
- 4/5
The night person was engaging and an interesting character, but not very helpful. The TV remote did not work. She told us to come to the desk for batteries. That didn't fix it & she offered no other suggestion to fix it when asked.
- 5/5
Great place, nice breakfast, clean, comfortable beds, ck in eady
- 4/5
easy parking and check-in. There is a 24/7 winco next door which is awesome. Room itself was spacious and ac was already turned on, which was nice since it was a hot day. Nothing fancy, but also not the worst I’ve stayed in. Definitely a budget stay, but I’d stay again if I were passing through.
- 3/5
Basic Motel. Good location. Comfortable bed. Toilet was broken. Long wait to check-in.
- 3/5
I reserved a room with two beds but our room only had a single queen. I was told the motel was full but only a dozen cars in the lot. Puzzled by this.
- 3/5
Overall I would book this place if I needed to, but the bed was uncomfortable and the bath tub drain was clogged.
- 4/5
My only gripe is the mattress need an upgrade but other than that clean and friendly and affordable
- 5/5
Staff was great. Room was clean. Location great. Will definitely stay here again!!!
- 1/5
They didnt clean bathroom, only changed bedding n garage
- 3/5
With a 4pm check in there was a lot of people waiting to check in. They did great but 6 people deep at 4:15….. They need to do a pre check in type of thing to keep the line flowing. They gave me the wrong room at check in. Quickly and easily fixed. The walls in our room are disgustingly full of hand and feet marks. Opened the fridge and a whole onion in a bag was rotten in there!! Like black moldy rotten. So it had been in there a bit. They emptied garbage cans the night we got there. Those bags of garbage were laying all around the property the next morning. Breakfast was great and the hotel staff is great. They just need to step up the cleanliness a lot. The area is ok. We went for a walk and I wasn’t a huge fan of all the gas station workers lined up outside smoking and standing around talking about stuff that probably needs to be an at home conversation. That’s not the hotels issue. Just want to include that. We would stay there again but I may call ahead and make sure the room is cleaned up a bit better first.
- 4/5
Clean, full breakfast included
- 5/5
This place was a rare bargain in the crowded corporate over priced Hotels business. I would highly recommend it.
- 5/5
Stay was great! We were looking for something affordable in Bend that had decent reviews and this place didn’t disappoint! Rooms were clean, beds were comfy, no complaints.
- 4/5
Clean,quiet room. Check in was quick, actually got into the room early. Lady at the desk was very friendly.
- 4/5
Clean great location, good breakfast. The only downside is the mattresses they were very uncomfortable and need an upgrade
- 4/5
Good hotel, great value! An easy 5 minute drive to the Old Mill, Hayden amphitheater, and river bend park. Dog friendly! Property is a tad dated but it checks a lot of boxes.
- 3/5
Our room looked nothing like the picture and I was told I was lucky to get a room because four of the cleaning crew quit all the same day. The sheets were so thin from wear and the sides of the sheets were all torn where they hugged onto the elastic around the mattress. It looked like a room from 1990. The bed was so hard but the lights & fridge worked.
- 1/5
It smelled so bad in the room we stayed 5 minutes and left to find a different hotel. They pump an air freshener to cover the old musty smell. The beds were not made just pulled the comforter over the pillows
- 4/5
The room was comfortable, clean and quiet. The staff was pleasant, but short-handed and rooms were not ready at 5 pm, there were many people having to wait to check-in. They did their best to accommodate. Breakfast was adequate. It was a good room for the price.
- 4/5
We had never been to Bend, so shopped on Hotels.com and this hotel has a decent rating from guests. Overall the stay was ok and I would go back, now that I have been there. It is older but well cared for. It is clean.. really clean, but the beds have very old bedding and one lamp because of insufficient plugs -- the fridge is excellent and there is a microwave which a lot of hotels have stopped. There are no elevators in most of the hotel so if you need no stairs, get on the phone beforehand. The 4 pm check in is a total drag. There is a line out the door. The staff is doing everything they can, great mood, great attitude and they are under staffed. The breakfast was totally awful... all sweets and carbs -- but again, I am vegan, so maybe to picky for some -- for the price in the area it worked for us!
- 5/5
Room was very clean. Easy parking right in front of room door. Staff friendly and accommodating. Would have preferred a room not so close to Main Street due to traffic noise.
- 5/5
This was my first time at this hotel. It was very clean and the staff were very friendly. The pool was great and it looked like it was set up well for pets. I will definitely return.
- 5/5
Same spot to stop in on the way home see my previous review. Breakfast still needs a little work
- 5/5
Great place to stop for worry free rest in the road to Washington. Helpful and friendly staff. Clean and comfortable rooms. Will stay here again. Complimentary breakfast was okay but could be better with scrambled eggs instead of egg patty and more variety of bagels other than just plain.
- 4/5
Good location
- 5/5
Beds were very comfortable.
- 5/5
Very friendly staff in safe area. Had a wonderful evening Wine tasting and dining on the river.
- 1/5
The motel attendant said that Expedia over booked this location by 20 guests. The attendant said, “Expedia was supposed to contact us that we didn’t have a room there”. No one contacted us. We arrived at the motel at 9:15 pm - we were told they had no room for us. (We prepaid for this room two months ago - we have not received a refund yet!!!!). The hotel attendant gratuitously said, “that he wasn’t going to charge us a cancellation fee.”😡 I called around for other places in the area, but they were all full. We drove to the next town and didn’t have any luck there. So, we slept in our car in a parking lot for a few hours and hope for the best. We are both in our 60’s and thought at this point in our life, we were passed sleeping in our car.
- 5/5
I wasn’t sure about the motel given the very reasonable price. We were pleasantly surprised by the update room, nice pool & good breakfast. Definitely a good value!
- 5/5
They upgraded us for the inconvenience - the delex room was hreat - very clean and comfortable
- 2/5
The stay was for two and we were given one towel checking in we had a 40 minute wait to get to a representative.I personally would not stay here again
- 4/5
First room we were given had a broken door lock, we requested a new room and thankfully the manager was able to get us one even with them being booked out. It was very clean and nice rooms for a good price.
- 2/5
Bathroom wasn’t cleaned. I tried using the phone, but it the receiver looked like it hadn’t been cleaner in yrs. I was offered another room but that room was even worse.
- 5/5
There is not leash free zone for dogs, but they have a grass area. They will update on Expedia. Great customer service and really enjoyed the breakfast . Didn’t get to try the pool. Love that I was in the back building and didn’t hear the road noise. Happy my dog come and had a low fee.
- 1/5
Had a reservation , got there at 4:30 Finally got a room at 8pm , because rooms were not cleaned and ready , numerous people had to wait,, I'm 68 in poor health and I waited 3 and a half hours!!!!! With my kids and wife, I don't think I will use Expedia again or ever stay at that hotel again.. staff was friendly and the breakfast was good, ,But driving 4 hours to hotel then waiting 3.5 hours is wrong
- 2/5
But room was dirty, not enough towels in room for a whole family. And the floor was absolutely foul. We let our kids walk barefoot around and their feet were black in both times we’ve stayed not sure if we’ll be back.
- 4/5
This is not a fancy hotel but it was clean and comfortable. Only complaint about room were the linens. Thin towels and worn, nubby bed linens. Continental breakfast was good and adequate. I would stay here again. Budget friendly.
- 5/5
Good price for very popular area. Very friendly check in and OK Breakfast
- 2/5
cameras all around it seems!
- 5/5
Very nice and well kept
- 4/5
Good price, clean and comfortable room, outdoor pool, nice breakfast.
- 4/5
Nice clean hotel just outside the main parts of town. Quiet!
- 4/5
Clean, comfortable beds, friendly and professional staff. Ok breakfast. We would stay here again.
- 5/5
Great room at a great price
- 5/5
Friendly staff. Solid breakfast sandwiches and coffee. Well maintained and quiet. Pool was nice and heated. Prefer cold but heated pool was a really nice change.
- 5/5
Relatively quiet
- 5/5
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- 3/5
Motel was nice, pool was warm and clean, great food assortment for breakfast. Only negative was carpets in the rooms are dirty, feet were colored after walking barefoot
- 3/5
I stayed here because I had stayed 5 years ago and it was convenient. Quality of the rooms has deteriorated. Weird mismatched personal amenities (I bring my own so not a big deal) but no hand soap, only given one bath towel so had to use hand towel to step on getting out of the shower, also only given one washcloth. Temperature control was old with no temperature display and I had to keep getting out of bed to adjust it. People rolling their suitcases past the room in the morning woke me up (I should've worn earplugs).
- 2/5
Bed was hard and noisy. Bathroom ceiling appeared as if it had leaked in the past. Dirty floors and sink. Plug to sink was broken. Lights next to beds broken light bulbs were hanging out of the sockets they worked but possible fire hazard. One night stay was cheep I guess you get what you pay for. Would not stay again.
- 4/5
It’s location was where I wanted to be.