Parkwest Bicycle Casino
About Parkwest Bicycle Casino
Parkwest Bicycle Casino offers accommodations in Bell Gardens. Every room is fitted with a flat-screen TV. You will find a coffee machine in the room. For your comfort, you will find guest bathrobes, free toiletries and a hairdryer in the private bathroom. Los Angeles is 7.5 mi from Parkwest Bicycle Casino, while Santa Monica is 19 mi from the property. Long Beach Airport is 11 mi away.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Pool
- Spa / sauna
- Wheelchair accessible
- Public transit access
- Smoke-free property
- Elevator
- In-room safe
- EV charging
Reviews
Guests generally have a positive experience at this hotel, appreciating the cleanliness, comfortable rooms, and friendly staff. However, there are consistent complaints about room cleaning services and unresponsive customer service. The valet service and free parking are highly praised.
- Clean and comfortable rooms
- Friendly and helpful staff
- Inconsistent room cleaning services
- Unresponsive customer service
- 5/5
Loved our stay!! Everything was excellent!!
- 5/5
N/A
- 5/5
Very quiet, and very comfy bed. Really loved the walk in shower.
- 5/5
We always enjoy staying here. Have been doing so for years. We come to work in east LA and find the location excellent for where we need to go.
- 5/5
This our second time and we actually just booked again for the 3th time. I love this hotel, staff is ABOVE AND BEYOND!! We are locals but this is an amazing gateway for us. When you need time alone, this a perfect place to escape. Only down side is that regular room AC is not the best but regardless every stay has been amazing. Do not think twice and just book.
- 5/5
The hotel should have complimentary EV charging stations for people who play, eat or stay.
- 5/5
Absolutely loved our stay
- 5/5
My stay was great. I love that they ask you if you would like housekeeping during your stay at the time if check-in. Amenities were great. They offer movie channels. I love that.
- 5/5
Very nice and clean
- 4/5
Restaurant was good, we really enjoyed the breakfast. Staff was friendly and took care of my requests. Room was decent all though the beds were very firm. I did find a big cluster of a fake eyelash in the shower and I or my mother do not wear fake eyelashes. Shower wasn’t hot so I had to call them to fix that. Other than that it was a good experience, it’s one of the nicer hotels in the area. Lots of stores in the area to shop at as well. I was however bummed they had no slot machines. lol! Would stay again.
- 4/5
super nice staff
- 5/5
5 star friendly staff and good food.
- 5/5
It was very clean and the staff were very friendly and helpful
- 4/5
Very good
- 3/5
I’m satisfied with my stay
- 5/5
Room was clean, front desk was helpful.
- 5/5
Love it
- 1/5
Once we walked into our hotel room, we immediately noticed that the carpet was dirty and had not been vacuumed properly. When we opened the closet, there was dirt all over the bottom of it as well. We had to ask the staff to come clean the closet, and the bed sheets also had several stains on them. We were very disappointed with the cleanliness of the room and did not enjoy our stay whatsoever. We will never come back to this property again.
- 5/5
Everything about the hotel was amazing!
- 5/5
This is don't judge a book by the location. If your second guess in your booking, be assure that what you what you will get beautiful and clean.
- 5/5
The rooms were very clean and very elegant. The valet parking is nice, the system they have to bring the cars is pretty quick to be honest. Overall a very good hotel to stay at. You wont find anything better than this in the area.
- 5/5
The hotel is very nice, clean and easy access to LA and OC. The staff are very customer service oriented and helpful consistently in all areas. The suite rooms are spacious and the shower / bathing areas are extraordinary. Excellent pricing and great accommodations for me as a business traveler
- 5/5
Everything From Valet Service to check in was smooth, the staffs were so processional. I would recommend
- 3/5
The property is okay.
- 5/5
It was excellent.
- 5/5
The staff is always very helpful and welcoming. Valet being included with your hotel stay is so convenient especially when you have heavy bags. One of my favorite hotels to visit!
- 5/5
Perfect
- 5/5
Everything
- 4/5
Clean room and spacious
- 5/5
Just the Best and Courteous staff
- 5/5
Just the Best and Courteous staff
- 3/5
No pictures of casino inside. Not a good description of property.
- 5/5
One small thing I would improve is that the room insulation could be better, but overall I had a pleasant experience and would consider staying again.
- 5/5
The staff was so proffesional,and valet was nice. Definitively staying here again ?
- 5/5
The staff was so proffesional,and valet was nice. Definitively staying here again
- 5/5
No spa facilities.
- 5/5
Comfort and convenience. No spa facilities.
- 5/5
The stay here at Park West bicycle CASINO🎲🎰 hotel is always great.. the friendly staff and service.. the convenient restaurants with quality food, always appreciated and only steps away👍
- 4/5
Although the room was very beautiful, love that the TV turned around to the living area. They did offer me an upgrade to a suite of course I took that my only bad thing on this trip with something bit me I’m not sure it was it a spider or what but it bit me on my nose and both of my arms front desk. Staff was amazing. He did give me some cream for it and they did apologize as well.
- 5/5
Everything was perfect!
- 5/5
Perfect
- 4/5
Valet parking was quick and convenient!! Prices at the grill were exceptional too, Food was really good!! $5 gamblin tables is unheard of in this day and age…. 100% will stay here again…..
- 5/5
Every was great
- 5/5
👍
- 2/5
Staff was great. Front desk lady upgraded us to a suite because the elevator was broke. Unfortunately having to take the long route to service elevator was a lot to deal with. We had to call front desk for someone to come up and escort us downstairs if we wanted to leave room. Suite was nice, unfortunately there was hair in the bathtub so I had to clean it before using. Hopefully they fix elevators. Staff was great.
- 5/5
Great place to stay in LA! Definitely coming back. Parking was easy.
- 5/5
Good
- 5/5
Staff is amazing there! made check in super easy and upgraded was amazing. We had a blast there, only down side is TV. No good
- 5/5
Exceptional
- 5/5
Very clean! Very convenient and comfortable
- 1/5
No sirve el elevador mal servicio no lo recomiendo no limpiaron el cuarto 👎
- 5/5
Wonderful stay every time. Planning to be there again in the next few weeks.
- 5/5
Clean room, love staying
- 5/5
Great room and nice hotel. Did not love not having a continental breakfast but the cleanliness and hospitality made it worth the stay.
- 5/5
Will be staying here again Amazing room
- 5/5
Buen servicio
- 5/5
Had a great experience all around seriously every single staff member didnt matter who they all genuinely had a smile and seemed to enjoy there job. Des in the front desk was especially helpful helped us out multiple times and took care of things with no hassle giving us great info while still maintaining her respectful demeanor would 10/10 recommend anyone thinking about booking with them an easy yes. The restrooms were a pretty cool design huge showers.
- 5/5
Okay
- 1/5
No cirve el elevador , mal servicio
- 5/5
room was clean but i did find a random sock in the room
- 3/5
The location was great. Room is big. The pool was okay. The room could have been cleaner. I had hot water issue, it takes almost 20mn to get the water to warm up. I barely slept for two nights while I was there. There was some party in the room next to me. I called to complain nothing was really done about it. It was not the best stay.
- 1/5
Our room had to be redone when we arrived. It was filthy. Our closet was covered in dandruff or skin. Didn’t really want to know which one.
- 5/5
A pleasant surprise, overall exceeding expectations and cleanliness and hospitality. These guys know what they’re doing.
- 5/5
Everything was great except the valet parking took a bit long without a doubt a very busy weekend
- 5/5
The shower in the classic suite Charged me deposit twice
- 5/5
The shower in the classic suite Charged me deposit twice
- 5/5
Good hotel very nice the room I had at least was
- 5/5
Staff, valet Security , housekeeping restaurants dealers very very kind and helpful constantly with smiles. Room was awesome the only drawback was the food at the restaurants was lacking. Otherwise a tremendous property and will start again
- 5/5
Na
- 5/5
Exceptional
- 5/5
very nice modern hotel and casino
- 5/5
Great staff. Valet parking is always perfect. Imari at the front desk provides the BEST customer service. The hotel is clean. The suites are always clean.
- 5/5
First time staying at the Bicycle Casino, im very happy with the experience
- 5/5
Exceptional hotel with spacious rooms. The shower was the size of a room. Love the smoke free environment. Will definitely be staying here again when we go back to CA.
- 5/5
Very helpful front desk staff, overall excellent stay
- 1/5
The room was
- 5/5
Ok
- 4/5
That’s alright
- 1/5
Bathroom needs TLC and Hotel
- 5/5
Muy bonito, limpio, seguridad y los empleados muy amables
- 5/5
Very clean and well-run hotel
- 5/5
Overall Great experience
- 5/5
Lovely hotel
- 3/5
The shower temperature is too low.
- 5/5
I'll probably come back to stay here. Great place..
- 5/5
Stayed there after the Ye concert at sofi and was presently surprised…staff were great and hotel was amazing…even tried the card room and walked out $500 plus …even if you don’t gamble it’s a nice hotel worth staying in if you get a decent price also valet is included
- 5/5
Nice
- 5/5
Everything was perfect
- 5/5
Exceptional ⭐⭐⭐⭐⭐
- 5/5
Beautiful Hotel. Clean, accommodating! King Size Bed was super comfy. Room was spacious and bathroom was amazing!! Only thing I would add is more lighting in bathroom vanity. I definitely would choose to stay again
- 5/5
Clean, convenient and friendly staff. Highly recommend. Would stay again.
- 5/5
Clean room. Staff was good. Business friendly. Gyms good.
- 5/5
From check in to check out everything went smooth. Valet is extremely convenient with being able to order from phone
- 5/5
Valet was very nice a welcoming staff good and the room was very nice
- 5/5
No complaints about anything other than what a deal!!!!
- 3/5
On my last day there. We found some of the sheets were dirty.
- 5/5
Wry clean and nice
- 5/5
Their restaurants are pretty good
- 4/5
Our room was ready and waiting for us. Check in was smooth and room was clean. Loved the "kabob" selections in the Bike restaurant..tender and grilled to perfection. Everyone was friendly.
- 4/5
Nice coffee shop with a good selection. The restaurant/bar offered a variety of options of asian food, and also sushi... what? Haha interesting, maybe next visit
- 2/5
Me and my friend were not treated as accommodating as the other guests were for example, they do have complementary valet however, when we pulled up, we did not get assisted with our luggage at all a vehicle with a family pulled up, no more than five minutes after us, the man went into the hotel, grabbed the luggage cart, assisted them with putting their luggage on the car help them pull the cart into the hotel. They got the whole works me and my friend had to do it by ourselves. The Internet did not work at all. The TV in the room did not work at all. There was damage to the headboard. The lighting in the room wasn’t good either. I definitely don’t think I would be staying at the hotel again, unfortunately
- 5/5
We had a great first experience at this hotel. We were able to do valet parking which saved us time looking for parking. Casino are all tables but we didn’t gamble. The restaurant was conveniently located. I would recommend it if you’re looking for a nice getaway within the city.
- 5/5
Everything was great.
- 5/5
Clean nice room. Friendly staff.
- 5/5
Very nice
- 5/5
Good
- 5/5
Loooooove it!!!!!❤️
- 5/5
Everything was good
- 5/5
Only wish i could get a late checkout beyond 11:30
- 5/5
Clean room nice service
- 5/5
Very clean , helping with everything and very friendly staff
- 1/5
To noisy, very hard to sleep with loud people talking
- 4/5
The lights/lamps near each side of the bed didn’t work and the phone also didn’t work. The bathroom floor and wall was dirty. Stains all over the carpet. Housekeeping moved extra clean towels that we needed and throw away my personal travel size hair products!!!!!
- 5/5
Excellent service. Always enjoy staying there
- 5/5
Amazing
- 2.5/5
Passable
- 5/5
Would stay again! Everything was good
- 5/5
Would stay again! Everything was good
- 5/5
Omgggg this hotel was wayyy batter than what I expected, I really don’t want to leave tbh. The bathroom was gorgeoussss
- 5/5
Excellent!!!!
- 5/5
Very nice and comfy place,,front desk staff very friendly and polite people,,but valet service was not good at all, they will give you a discrimination look towards your way of dressing.
- 4/5
Valet Parking for free for guest.! Good service...
- 5/5
Great experience
- 4/5
Bed is extra firm and couch is way too low which makes it difficult to get up. Staff is always friendly and helpful.
- 5/5
Upgraded our room made our stay very comfortable. 10/10
- 1/5
Bad experience all throughout
- 3/5
- 5/5
Love my stay everytime
- 5/5
All good
- 4/5
I stay here once or twice a month. Im more and more disappointed, Rooms are not cleaned properly. Look under the sink and you’ll see what I’m talking about. Towel was full of dust due to how dirty the furniture was. The shower was not clean. Cleaning crew should be managed better specially for how much the night stay is.
- 5/5
Clean and friendly staff
- 5/5
Great experience
- 5/5
Great experience
- 5/5
Clean and great cuatomer service
- 5/5
Clean and great cuatomer service
- 5/5
Everything is good
- 5/5
Everything is good
- 5/5
The room was excellent was upgraded to a suite 👍
- 5/5
The room was excellent was upgraded to a suite 👍
- 5/5
Front desk was friendly and remembered my name. Room clean
- 5/5
Front desk was friendly and remembered my name. Room clean
- 5/5
Everything stood out. From the staff to the casino and the room. I had a great time staying at the bicycle. I look forward in coming back.
- 5/5
Everything stood out. From the staff to the casino and the room. I had a great time staying at the bicycle. I look forward in coming back.
- 4/5
Nice hotel, did not care for the casino. Check in staff was great and very accommodating. Nice place
- 4/5
Nice hotel, did not care for the casino. Check in staff was great and very accommodating. Nice place
- 5/5
Excellent staff and friendly guests! Amazing experience 10/10 the only thing I hate is I didn’t get to try any food.
- 5/5
Excellent staff and friendly guests! Amazing experience 10/10 the only thing I hate is I didn’t get to try any food.
- 5/5
Favorite hotel to stay at, I’ve already stayed here a total of 4 times now and I love it.
- 5/5
Favorite hotel to stay at, I’ve already stayed here a total of 4 times now and I love it.
- 4/5
Room was a bit dirty but nice room. Valet was great!
- 4/5
Room was a bit dirty but nice room. Valet was great!
- 5/5
The room was a beautiful gesture to our stay. Good view and excellent customer service. Wishing my stay was longer, nonetheless, I look forward to revisiting.
- 5/5
Beautiful, clean, spacious rooms. The staff were amazing and friendly.
- 5/5
Great casino, great friendships made. Highly recommended!
- 5/5
The staff and the convinced of having a bar and a restaurant is a plus, the room was a little dusty other than that everything was good.
- 5/5
Exceptional
- 5/5
Exceptional
- 1/5
2. Water temperature is unstable. Takes a long time to adjust the correct water temperature level (from cold to hot). It was either too cold or too hot. 3. Experienced lots of outside noises from next door and upstairs, like furniture moving from upstairs (they don't have carpet in entry area). 4. Room is dusty, especially near the bed areas.
- 5/5
Great room, friendly staff. It was a wonderful experience!
- 5/5
Always a treat to stayed at
- 5/5
Exceptional
- 3.5/5
Good
- 4/5
Staff
- 5/5
Exceptional
- 5/5
Staff is outstanding! Check-in was friendly, knowledgeable and great attitude! The room was spacious and clean!
- 5/5
Great experience at this hotel best at everything, from customers service to valet, food an location
- 5/5
The staff didnt let in my room, nor in the another room I booked over booking cause my card was located in the old room, which was locked from the inside. The manager is not available over the weekend to correct the mistake in procedure. Had to find different accomodation for that night.
- 5/5
All amenities are excellent The staff didnt let in my room, nor in the another room I booked over booking cause my card was located in the old room, which was locked from the inside. The manager is not available over the weekend to correct the mistake in procedure. Had to find different accomodation for that night.
- 5/5
Room was spotless and extremely comfortable. The bathroom was huge!
- 3/5
Rooms smell like a hospital emergency room! Foul smelling! Room was changed, same problem
- 5/5
hotel restaurant staff was so nice and incredibly helpful the pillows are a little on the stiff side
- 5/5
the pillows are a little on the stiff side
- 4.5/5
Hit a loosing streak ?
- 5/5
This was perfect for a quick family get away . The staff was amazing , very friendly and professional. The room was very clean and fresh . We will most definitely be back .
- 5/5
Front desk staff was amazing!! Perfect experience
- 5/5
Very clean God service fantastic the best person
- 5/5
N/A
- 5/5
Staff was amazing, as always. Super quick and easy check in and room is clean clean! This is my favorite place to stay in LA. A hidden gem. I always recommend people your way:)
- 4/5
The staff was great, Rooms was very nice and clean. But had to change to another room because of the shower water pressure was very weak in the original suite. Over all it was a very good stay. I would stay there again.
- 5/5
Room was nice, the bath/shower are exceptional.
- 5/5
Clean room excellent service
- 5/5
都很好
- 5/5
Clean room, friendly staff, nice hotel/casino. Glad I stayed there. The valet staff is super nice!!! Thanks Himey!!
- 5/5
Very nice
- 5/5
Excellent work,team make you are a family member of them
- 5/5
The rooms were really nice. The associates were nice as well.
- 5/5
Clean room, extremely friendly staff, great casino action
- 4.5/5
Large rooms and great dining facilities. I have to valet my car each time
- 5/5
Nice hotel and safe
- 5/5
great time great stay
- 5/5
Great service
- 4/5
The casino was packed
- 5/5
We love our annual stay at the Bike. And Noella at the front desk remembers us from year to year and treats us like family. She deserves a raise!
- 5/5
Amaizing
- 5/5
Absolutely!! We had a great time at the Casino. Food was good and staff were friendly and attentive. Our waitress Priscilla was very friendly and took very good care of us. Will be going back again.
- 4/5
Everything was great
- 5/5
- 5/5
Front desk extremely helpful, amazing room, couple issues with the room but fixed within minutes, very reliable definitely coming back in April for 7 days
- 4/5
Clean room, just needed my bed to done
- 5/5
Friendly staff and clean rooms. Staff were very accommodating and were happy to serve and answer any questions Ibhad throughout my stay.
- 5/5
Best hotel ever in conmerce area
- 2/5
Unclean, room not cleaned
- 5/5
Amazing staff all around thanks! The lady at the check in counter had world class customer service. Special thank you to her.
- 5/5
Excellent!
- 5/5
The room was clean and the staff was very friendly.
- 5/5
Would definitly stay there again
- 5/5
Good experience
- 4/5
room is clean but unlike Vegas it's a bit weird to stay in a casino hotel in LA, with family and kids. definitely need to use valet parking to avoid going through the casino rooms with kids.
- 5/5
Was upgraded to suite and it was amazing. Very nice and comfortable
- 5/5
It was very convenient for visiting our relatives in South Gate
- 4/5
Overall good hotel, spacious clean rooms, friendly check-in, free valet parking. Couple of things I didn’t like- very low water pressure in the shower and breakfast cafe very unwelcoming rude service with “I don’t care attitude” it was very unpleasant experience to have breakfast in the hotel.
- 5/5
Great customer service and rooms are always clean!
- 5/5
10/10
- 5/5
Very clean staff were amazing great food, and drinks
- 5/5
The casino was lovely and well ran! The bar had excellent food and drinks and the valet service was exceptional. The staff members were all very friendly and very kind. Would 100 percent recommend to anyone
- 5/5
It was really good
- 5/5
Staff was really nice
- 5/5
They upgraded us to a vip suite and it was so big and nice. The shower was amazing. Everything super clean. I stayed there a few yrs ago and i guess they changed the parking situation. I remember parking in front and now thats only valet parking. We gad to go through the back and walked through the casino to get to the check in station.
- 5/5
Clean rooms friendly staff
- 5/5
The valet Raymond is great!! He was very knowledgeable about any questions I had for the local area as well as the greater Los Angeles area. This is my second year staying here for my annual trip and I’m for sure coming back next year
- 5/5
It was a nice room. The staff was very friendly and saved me. I had forgot my wallet on the front desk. They called me and let me know. I didn’t get a chance to play at the casino. It was a busy night.
- 5/5
Check in waa very easy and quick. The valet is very friendly and helpful.
- 5/5
It was amazing and clean thank you
- 2/5
There was no TV and the AC was not working. I was told I would get $25 back
- 2/5
Room wasn't cleaned and smelled like old attic .
- 5/5
For being a casino in Bell Gardens this property is very nice service was spot on our room with a view was beautiful if you have the need to stay in Bell Gardens I would recommend this place
- 5/5
- 5/5
Everyone was so helpful and courteous. Hotel always smells good and the rooms are always clean. The pool is always clean.
- 5/5
Staff was friendly and parking was great
- 4/5
Courteous and quick reception, free parking, amazing room and upgrade. Only issue was the slightly limited channels on the TV and the unstable WiFi as it went out for a few hours in the middle of the night. Otherwise, it was great.
- 4/5
I like the location the staff was pretty friendly since the last time I stayed they changed the self parking which I think it’s a little confusing Again didn’t like the fact I had to get my car valet every time I just want to make a quick run
- 3/5
We asked for every other day cleaning but our room was only cleaned twice in 10 days - this didn’t include wiping the tables down which were thick with dust. We were given an iron but no ironing board so pretty useless. On one occasion we were woken up at 5am to move our car so they could do construction work - there had been no signs here the evening before saying we couldn’t park there or that work would be carried out. The room size was fine and the bathroom was a good size.
- 5/5
Very friendly staff!
- 5/5
Disneyland isn’t the nicest place on earth Parkwest is. Kindest people I’ve ever met at any hotel or casino. You can take that to the bank. Everything. Super clean. I mean clean. Great security. I want to be protected everywhere I go and everywhere I spend my money.
- 1.5/5
It’s convenient because of the casino My room without air conditioning and no TV. No window to open for fresh air! Paying over $200.00 for a room that shouldn’t be sold. The room is not ready to be rented!!!!
- 4.5/5
Not much
- 4/5
great hotel, comfortable bed
- 5/5
Rooms are clean. Staff is friendly. Valet is great!
- 5/5
Everything was great!
- 3/5
Poca información de parte del staff al hacer check in: sobre la limpieza del cuarto y el descuento en alimentos ofrecido al hacer la reserva. Lo demás está bien, buena relación precio calidad ubicación.
- 5/5
This is a great place to stay, and the staff is very friendly. I would definitely stay there again.
- 5/5
Great stay! Great price! Only disappointing experience was the bartenders were a little rude but overall will stay here again!
- 5/5
Good experience
- 5/5
Very clean and affordable. Will comeback again
- 5/5
Everything about this place was so perfect, location, rooms, staff , food etc EVERYTHING made me feel really comfortable awesome service and all will definitely be locked when on vacation
- 5/5
Very nice people work here
- 5/5
Had a great time staying here. So modern and felt luxurious. The valet really was a nice touch and the overall staff was really nice and helpful with our questions. The clean is room and spacious!p
- 5/5
Hotel and Casino nice and clean. Staff very friendly and helpful. Room climate was very consistent and easily adjusted. Hotel restaurant had really good food both for breakfast and dinner. Valet parking was very fast and efficient for getting your vehicle. Very easy to text for car being brought out in front. Really smooth drop off.
- 5/5
This property is my favorite.
- 1/5
Excellent
- 5/5
Don’t eat at the sports bar downstairs
- 5/5
The staff was on top of things. Very great service. I love the valet parking.
- 2/5
Everyone in the front desk was super friendly and helpful but security is a different story. We stay here frequently and it’s always the same thing with the security team. My partner always gets racially profiled. They ask for ID when we are leaving the lobby, announce his description through the walkie talkie to keep an eye out for him making obvious and loud to the point we can hear them. People in front of us get to pass by with no ID checks or bag inspections but as soon as they see him they want to check his bag. This is not the first time it has happened. It’s very disappointing because we stopped booking for this same reason. We decided to give it another shot and the same thing happened again. We are paying for our stay just like the rest of the guests.
- 5/5
Good
- 5/5
Clean room.
- 5/5
- 5/5
Room and property both very clean. Excellent restaurant downstairs with bar. Will definitely stay again when I'm back in LA!
- 2/5
Rating: ★★☆☆☆ I recently stayed at the Park West Bicycle Casino, and I must say my experience was mixed. On the positive side, the location is very central, making it easy to access various attractions in the area. However, several aspects of my stay left much to be desired. Firstly, the housekeeping services were quite disappointing. My room was not cleaned adequately during my stay, and I often found myself needing to ask for basic amenities. Additionally, there was no complimentary water provided for guests, which is a standard expectation in most hotels. I also felt that the pricing was on the higher side for the level of service received. Unfortunately, the staff did not seem particularly accommodating when I expressed my concerns about these issues, which added to my frustration. The only redeeming aspect of my stay was the valet service. The valet workers were friendly, efficient, and provided the level of service that I had hoped to see throughout the hotel. Overall, while the Park West Bicycle Casino has a great location and excellent valet staff, the lack of proper housekeeping and the high prices make it difficult for me to recommend it. I would suggest looking for other options in the area that provide better value for your personal experience.
- 5/5
Love the room and area
- 5/5
Hotel staff was extremely nice, room was clean. 8/10 overall would’ve been 10/10 but valet was stealing.
- 5/5
Wry nice experience
- 5/5
They deserve a perfect rate.
- 5/5
Clean, prompt and professional.
- 5/5
Helpful staff and clean room
- 5/5
Room was clean and well maintained
- 5/5
D
- 5/5
Good
- 5/5
Great service
- 5/5
Great
- 5/5
Staff was super sweet and attentive. Small cosmetic issues with the room but overall it was clean. Loved the valet parking!! There’s restaurants, a casino, and a bar downstairs but you can’t hear a thing in your room so the hotel is pretty quiet! I would recommend for sure!
- 5/5
There was construction around the hotel at the time of staying and it was very loud early morning for the 3 days I was there but overall it was good.
- 5/5
Great place to stay
- 5/5
great hotel
- 5/5
My stay is always exceptional. The staff is professional, the property and the room are well maintained and extremely clean.
- 4/5
Very convenient facilities and location. Staff a friendly and valet was included.
- 5/5
Stayed here for 4 nights and we enjoyed it all! Plus the complimentary valet parking was very convenient. Very close to attractions nearby and staff was super friendly and helpful!
- 5/5
Great hotel great upgrade great staff great location overall great!! Highly recommend
- 5/5
I was staying in the area for a trip and really enjoyed the property. The room was clean and really spacious. I'll definitely repeat again!
- 5/5
The room was very elegant and the gym is good for a full body workout.
- 5/5
Clean and spacious room .
- 4/5
Nice
- 4/5
There were a lot of shops and restaurants walking distance from the hotel. Everything was very convenient.
- 5/5
Great costumer service, rooms are very clean.
- 5/5
Nice hotel with good food,bars, casino
- 5/5
Is a very pleasant place
- 5/5
The front desk was amazing. I liked the bike bar loved that it was open late and serve food and a vibe was just over all really nice. I booked a regular room got upgraded to a suite very spacious so very comfortable. The bathroom was just amazing. There’s a tub inside with a rainfall shower. It’s like the size of a spa.
- 5/5
I always stay at this hotel when I come into town. Everything about my stay is perfect! Valet is perfect. Check in is perfect. My rooms are always perfect. The gym and pool are well-maintained. I have ZERO issues at the Bicycle Club in Bell Gardens.
- 5/5
Always exceptional service and quality stay.
- 5/5
Awesome experience. Very nice staff
- 3/5
It wasnt fancy
- 5/5
I love the fact that the VIP room was spacious, modern bathroom and nice view of the highway. It is quiet, staff are pleasant and courteous. Valet are very quick and kept our vehicle safe. We found this place to stay for a wedding and we surely lucked out. We will definitely stay here again. Thank you
- 5/5
Its always a pleasant stay
- 5/5
I've stayed here 3 different times & all 3 times have been wonderful. Rooms are clean & staff is super nice. The valet parking is great, i believe its free with your room. The dumpling place in the hotel is amazing & the Vietnamese coffee from the cafe is also amazing. I highly recommend this hotel.
- 5/5
Beautiful I think my food I ordered was sour, no good
- 5/5
Very comfortable stay. The room was spacious and comfy. For the price, it was great!
- 5/5
Noella at reception was amazing. I stayed on 9/1 and that night the casino was extremely busy!! They were having issues with the rooms, but she was amazing and got everything situated without any interruption in my schedule. A big thumbs up to the whole staff in the casino doing their job and behind the scenes. My first time staying here, but definitely will not be my last.
- 5/5
I liked that the hotel came with valet parking. I also appreciated the free upgrade in the room for being a VIP member in Expedia. I recommend this hotel!
- 3/5
The hotel was very nice & at a nice location. The only issue I had was there was no hot water in the shower. Staff were very friendly.
- 4.5/5
Mechanically, the hotel had problems with the air conditioning. My husband is so hot natured, it was a big inconvenience for him.
- 5/5
Nice and clean
- 5/5
I liked the valet parking to the property and everyone was really friendly
- 5/5
Loved staying here
- 5/5
I love everything about it
- 5/5
Nice place to stay. I like the valet service
- 5/5
great customer service
- 5/5
The hotel was perfect! Completely enjoyed our stay
- 5/5
Everything was amazing as usual. I was upgraded to the Hiver
- 5/5
Cool
- 5/5
Anthony at the front desk's was rude and add attitude. I come there a lot and I don’t think I’ll be back with his attitude
- 4/5
Everything was great. Power outage had us sleep without AC due to units being down, but aside from that it was good
- 5/5
Very comfortable and welcoming.
- 5/5
Always a great property with professional staff.
- 5/5
What I liked about this hotel is the front desk manager Noella she is very well spoken, and friendly. Everything was well
- 4/5
The restaurant staff wasn’t not consistent. Slow service and even a bit rude. Not everyone was like that. But that was my experience. Maybe I wasn’t as lucky. I will be staying again.
- 5/5
great amenities
- 5/5
👍
- 5/5
Wonderful and clean, super accommodating and friendly staff. Spent 8 nights and it was awesome. Nicest bathroom ever also! My only complaint was that we thought we had booked a 'suite' but it was one big room with a table/mirror to divide the bed from the couch. Definitely not a suite.
- 5/5
Valet parking is excellent. Room was clean and the California King bed was soft and comfortable
- 4/5
The pillows were too fluffy and the A/C didn’t cool the room making it uncomfortable to sleep. The A/C would not adjust below 73.
- 5/5
Great service and extremely polite people.
- 4/5
Great Valet service. Great shower in the room. Food options were good!
- 5/5
Good overall. First night a bit crowded. Missing waste basket for kitchen area. Surprised restaurant was separate from bar to get water.
- 4/5
Thought it was an awesome hotel with really nice service. $20 resort fee per day is the only caveat but it does come with free valet which is great
- 5/5
It was a great stay experience, especially a lot dinning options within the property of hotel/casino, and complimentary valet parking service for hotel guests
- 5/5
The hotel was accommodating and met all of our needs.
- 4/5
Good stay
- 5/5
Great experience once again. Only place I stay when I’m visiting LA.
- 5/5
Great room!
- 5/5
Rooms are newer and modern easy accessible to the fwy not far from DTLA and Also the beaches
- 5/5
Sushi place is great
- 3/5
Everything went great. Love this hotel have stayed here 3 times in the past month. We love room 722. I called this time to request it. She said she will put in notes and try. Got the bicycle suite(love their bathroom/tub) when I get there the lady at the front desk said she had us in a governer suite I told her I had booked the bicycle. She said she had to move things around since it was busy. I understand that but I booked the bicycle suite. I ended up getting the bicycle suite thank you. But room 721 bunk bed was so squeaky and uncomfortable my parents had a terrible night they couldnt sleep well since it was noisy/uncomfortable. I will now only request room 722. That bunk bed was sooo much better than 721. Thank you
- 5/5
Nice quiet room comfy bed easy check in
- 5/5
Good customer service
- 5/5
Staffs are really friendly.
- 5/5
The bed is so comfortable
- 5/5
Ordering food at the Cafe took about 30 minutes, it was morning
- 5/5
Very clean the security opened the doors for us.
- 4/5
I liked the hotel, staff was great and friendly and the food was good!
- 5/5
Everything was good
- 5/5
Very beautiful property!
- 4/5
On our check-in day, the hotel was hosting a casino-themed event that caused quite a bit of noise—audible even from our room. Fortunately, we were quite tired from our travels, so it didn’t disturb us much. However, if you're a light sleeper, it might be worth checking in advance if any events are scheduled during your stay. The following day, there was a live concert taking place right in front of the hotel. While it added to the city’s energy, the sound carried directly into our room, making it hard to relax indoors during the evening. The room itself was clean and well-maintained, and we appreciated the overall condition and cleanliness. The pool was okay—clean and functional, though nothing particularly memorable. The standout for us was the staff: professional, friendly, and always willing to help. Also, the free valet parking was a real bonus—convenient, efficient, and definitely one of the highlights of our stay. If you don’t mind a bit of city noise and are looking for a clean, well-located hotel with solid service and the convenience of valet parking, this could be a good option.
- 4/5
Large casino areas Not enough parking
- 5/5
This hotel was great! I stayed for the weekend and there was free valet so that was a plus! The taco stand down the street was so good too, and close by the hotel. The check in staff was very friendly, I would definitely stay here again.
- 5/5
Great hotel. Definitely recommend!!
- 4/5
The only thing we did not like was the AC in the room; didn’t cool down the room really at all unfortunately
- 5/5
Great service with the staff and valet
- 5/5
Excellent hotel
- 5/5
I always stay here when I visit California and never disappoints.
- 5/5
Nice, Clean, Friendly staff.
- 5/5
Excellent service, everyone and everything. 10/10
- 4/5
Very friendly staff and very clean
- 5/5
Favorite place to stay.
- 5/5
Excellent stay thank you
- 5/5
Great check in and out. Loved the included valet and restaurant discount.
- 5/5
All of the staff was friendly. Valet was quick. reliable, and included! I also received a free room upgrade. I would stay here again
- 4/5
staff was very friendly
- 5/5
Clean and straightforward
- 5/5
I like the space and the comfort by it being clean.
- 4/5
Staff was friendly and responsive
- 5/5
Excellent
- 5/5
Everything was perfect!
- 4/5
I frequently play Blackjack and prefer conventional Blajjack over your casino's hybrid versions.
- 3/5
It was okay
- 5/5
Staff were cordial and helpful. The Bike has everything you need in one place. Sushi, ramen, bar food,seafood, mexican food, and of course the breakfast cafe. The only draw back was that our room didnt have a microwave. You can store drinks and cold foods in the mini fridge though. My wife and i had a wonderful honeymoon and the bike was very accommodating.
- 5/5
Beautiful room & really loved the everything about the hotel, restaurant & staff!
- 4/5
It was really clean and good.
- 5/5
nice place great stay
- 5/5
The parkway casino and hotel was very clean, friendly staff, and great dining
- 5/5
Awesome hotel. Amazing staff.
- 5/5
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- 5/5
Amazing place. Places to eat and drink, wonderful fitness room, great pool. Walking distance to a shopping center if meandering. Valet service is up to date with a quick app that allows you to retrieve your vehicle quickly and valet service is included in your reservation. Very clean with kind front door service that open and clean doors regularly.
- 5/5
The room was nice and clean and the valet was easy to use just tap your phone and they bring your car or drop it off.
- 5/5
Desk manager was great