Sleep Inn Midway Airport Bedford Park

Mostly great, but hair dryer bracket was fall off the wall.

Tons of parking, helpful and professional staff, and overall great experience.

When we checked in, the clerk said we were on the third floor and would need to take the stairs. My husband is 80, and I thought it would have been nice to at least ask if we needed help carrying our luggage. It was 9:30, and it is possible there was just no one available, but an apology would have been nice. Our room was reasonably comfortable - the mattress was ok and the Room was quiet at night. Caulk around the shower was black and looked dirty,but I’m pretty sure it had been cleaned as best as they were able. Breakfast was OK as well. They offered scrambled eggs, sausage patties and waffles, as well as an assortment of cereals and oatmeal. Yogurt was also available. Overall, the staff was polite and all requests were met with courtesy and kindness. The hotel is very close to Midway airport and the shuttle was very convenient

Thursday June 11th (tornado warnings) Couldn't get into room until after 8pm (check in 3pm) Desk staff horrendous, on her personal phone while telling me 'there are no rooms available' (due to they're not ready...left that part out) Room was musty (AC was off on a 94degree day, not even the fan to circulate) No shuttle call, had to go to the lobby '5 minutes early' for the desk to call and then wait for the shuttle...forget that extra half hour of sleep you could have gotten, especially of the 4 hours of sleep we finally got once in the room. 2/5 stars 4/10stars.

The front desk staff were all very knowledgeable and professional. There wasn’t any soap. They said they had run out of soap.

Breakfast was hot and plentiful. Room was nice beds not to bad BUT..... front desk young lady was rude seemed like we were a bother to her when I explained i could not do stairs as tge elevator was down she places us on 3rd floor all stairs with access only thru a outside staircase. 2nd person i spoke to had no issue getting us to better room 2nd floor but less stairs

Our room was small, but perfect for the 2 of us. Breakfast was good for my husband, but I am gluten free and there weren’t many options. Our room had been renovated in some ways, but still needs some cosmetic/minor fixes. The airport shuttle was fantastic and the staff were all very helpful and kind. We are actually going back with our family in July.

It was a nice stay and the bed was comfortable I wish they had an extra night shift staff because I called to ask about the shuttle and got put on hold for 7 minutes and then they hanged up

The night staff was not very professional or welcoming. The hallways and the elevators were disgusting. Ashes all over the floors, garbage on the floor. They gave us a room that was never serviced with garbage, unmade beds, bathroom was gross. Change to a different room, but then got stuck next to people that argued all night. The room itself still felt unclean. The shuttle service was just OK. Would not recommend.!

The room was

Very good

Hotel

My room was dirty, and smelled like wet dog or mildew upon arrival. Was highly upset and the hotel was fully booked out so I could ‘t even ask for another room. The shower was really bad at keeping the water inside the shower-well which caused the water to seep into the carpet no matter how many towels we put down. Couldn’t take a shower without there being a ginormous puddle of water on the floor. & the ac barely worked which made the room even more humid/mildew smelling. Would not book this hotel again.

The hotel was okey, honestly I’m trying to sleep and the other guess was so loud. I didn’t sleep at all.

Everything was fine. Food was great.

Floor had a couple of wet spots which we had to cover with a towel.

Conveniently located by the Airport with a free shuttle. MJ at the Front desk (night shift) was very helpful and accommodating. The room had a funky odor, tho and not very clean. Bed was good-shower was suspect with mildew in the corners.

Close to airport and many restaurant around

Reasonably priced ,close to expressways making it easier to navigate Chicago...... very familiar with Chicago, it was nice to see when I could hit the back roads..... California ,Kenzie or stay on the main 55....50 ....Lakeshore 41, I also like the convenience of Walmart over the bridge a McDonald's as we're heading into town, we did not stop at Lou's for pizza or Giordano's !!!!but we will next time LOL!!! Nos vemos pronto!!!

The staff were great, check-in and check out were easy. There was a wide variety of options for breakfast.

Exceptional

Very good

NA

Staff was super friendly The shower was a little gross. Mildew in the crack of the shower

I was able to switch to a much better room in less than 5 mins. There are a lot of food choices in the area within walking distance so that was nice. The airport shuttle was the biggest thing for me. It came as expected and brought you to/from the airport very quickly. Everyone was very friendly. I don't usually stay at hotels like this but it was a quick in and out for a business trip. I was there just for the night (less than 12 hrs), I slept, showered, etc. It did the job!

Very good

Good

It was ok for one day stay

It was fine

I liked the manager she was kind and accommodating. And apologized for our mishaps. I didn't like the front desk clerk when we checked in. She was rude and very unwelcoming. Wasn't knowledgeable. And didn't follow up on a request. The shower in the bathroom was full of mold. My bed had hair in it when I pulled back the sheets. I wasn't comfortable taking a shower, so I didn't but my roommate did and she said the shower water pressure was really slow..no pressure. This hotel is horrible.

All good

The Room was very clean and comfortable it came with free breakfast but I checked out before breakfast because of my early flight but it's close to many reasturants, the mall and midway airport the only negative thing is you can hear all the noise from the traffic.

The room was not fully clean, mildew/mold in the shower, questionable spots on the curtains and walls, not everything was wiped down like the side table and boards. First time using the restroom I almost jumped out of my skin from the toilet flush it was so loud. Bed was clean with the exception of a few red/black spots on the pillow cases. There was a large gap in the door and door frame, which could have been from natural foundation shifting, but not fully safe feeling. Front Desk agents were nice, I had lost an item and was waiting at the front desk as I was leaving.

The room was nice and clean, breakfast was good, nice place to visit

Pleasant

It was wonderful. First time stay in Chicago and hotel made it worthy. The only thing if we are staying for more days, we have to clean the space ourself.

We had to cancel our hotel stay,as our flight from Lubbock Texas to Dallas was delayed by 2 hours, thus we were unable to get a later flight from Dallas to Chicago. Every time I called the hotel directly the line was busy and I must have called a dozen times over the course of 2 hours. Also, after calling Hotels.com, they also put me on hold and tried to call the hotel directly and we're also unable to get thru after multiple tries. I still don't know if I was charged for the room or not, because we were a no show because we were routed to Dallas over night.

Exceptional

Nothing Location, noisy, old, run down. Lamp, AC not working

The staff was great !

Nothing Late check in,

Room was comfortable and clean. Access to/from the airport was a plus. Two people tried to enter my room.

1) the front desk lady wasn’t very nice. I asked about checking in early and she wasn’t able to accommodate - which is fine; rules are rules. However, her chuckle about it was not appreciated. 2) our room might have had the worst hotel mattress that I’ve ever experienced.

I have no complaints!

The Assistant Manager was so amazing, kind, and accommodating! I have no complaints!

Our Door Lock didn't work... and we were put into the furthest room from the front desk. I went back 4 times and was given an updated key... None of them worked since the lock didn't work. Finally after the fifth try the gal who checked us in came down and used her special key and that didn't work. Rather than put us into another room we had to wait 45 minutes for the maintenance person to show up and fix the clock. We are in our Late 70's and the walk was a football field one way. Then the bathroom toilet was an atomic bomb when you flushed it, and it woke up everyone every time it was used. The gal at the check in desk after 5:00pm CST has no customer service experience and should be replaced. We make this trip every year and next year we will no longer be staying at this location.

Good

Needs to be renovated. It feels dirty looks dirty. You cam ask for accommodations and they still won't do it. I asked not to be near elevators or exiting doors.They didn't listen and it wasnt booked at all and to be top floor didn't accommodate either. Just felt gross

Needs to be renovated. It feels dirty looks dirty. You cam ask for accommodations and they still won't do it. I asked not to be near elevators or exiting doors.They didn't listen and it wasnt booked at all and to be top floor didn't accommodate either. Just felt gross

The staff was very friendly and the room was nice and clean. Only issue was the shower didn't have much pressure to it.

Wonderful the Ladies at the front desk was WONDERFUL and KIND..THANK YOU

Was ok

This property needs renovation bad and upgrading . I took pictures and for this brand and for Expedia to be affiliated this really should be corrected .

Friendly staff, affordable, close to the airport, nice rooms.

It had a decent am breakfast downstairs. Water pressure was good in shower. Very close to Midway airport. Just didnt like the additional hold of $100 on my card. Probably because of alot of bad instances there.

The lady that checked us in was very rude.

It needs to be more clean for sure breakfast was a boomer, ac bearly worked it definitely could be better

This was a very family friendly location for us. The most helpful feature for us was the use of the shuttle to take us to the train station. For $5/person, we could ride the train into Chicago, to the White Sox games, on and off as many times as we wanted each day. Very easy to access this hotel, and then have full access to the whole city without worrying about driving or parking.

Close to the airport. Easy check in check out. Good breakfast options.

Good

MJ was an amazing help.

Clean

The stay was nice for a overnight stay the showers you’ll need a shower mat to stand on in the mold around the doors around the shower needs to be cleaned painted corked are something gaves a don’t want to take a shower other then that was fine

Maintenance did arrive approximately 15 minutes later and identified the issue as a switch that had been turned off. After they restored it, the air conditioner functioned for roughly 45 minutes before failing again and blowing warm air. When I requested to be moved to another room, I was told the hotel was fully booked. We selected the Sleep Inn for a simple overnight stay before our early morning flight on Saturday, May 16. Instead, we spent the night in an uncomfortably hot room and were unable to rest before a required 3 AM wake‑up for travel. The conditions were unacceptable and did not reflect the value of the rate paid. At that point, sleeping in my car would have offered more comfort than the room provided.

Stay was good

Good shuttle

Breakfast was good.

They charged me $350 for smoking in the room, but I don't smoke. Do not stay there.

Everything was great! There could have been different meat mixed not just sausage but still great!

Clean room, nice breakfast, helpful staff. My only complaint was the road noise that was quite noticeable from the location of our room.

Bath recently redone, but rest of room a bit tattered. Single pane windows next to busy road were noisy all night. Breakfast was OK.

Great stay

I have stayed here many times and the staff is great but my room had a a very bad smell . Staff is always great but I stayed for 3 nights and I ran out of towels. Still a good value but I may change to a different hotel at Midway airport. Great Mexican food across the street. I would recommend but it's "no frills". Also, good free breakfast, if you're on a Budget.

Breakfast was very good and had hot and cold foods available.

Easy check in quiet

However, room was prepaid for and when we arrived at 830pm, it wasn’t ready. The room had some sticky substance on the table between the beds, there were live ants, and the shower floor was all cracked and missing chunks of the floor. The light switch didn’t work by the room door, but the others did work

Travelers beware: this property charges you for smoking TWICE even if you weren't in your room. I will NEVER stay at another Sleep Inn.

Staff was very helpful and accommodating

Good price for a clean night's stay. Good places to eat close by. Good laundry room and good free breakfast.

Staff were nice. Hotel was very busy. After waiting over 20 minutes to check in. I was given a room on the 1st floor. The window was open and would not lock. The room was old and outdated. It was ok for the price. Most likely will not rebook.

Great price, great quality

Clean room. High noise level. Evening staff flat affect. Not pleasant. Morning staff delightful. Room was clan and comfortable. Reasonable cost for what you get

The mattress had stains.The shower leaks all over the bathroom floor. The shower is all moldy.

It was ok.

This place charges 30 dollars a night parking ridiculous

I paid way too much for what I received.

Wish they could post about the parking fee that I had to pay for it

Breakfast was typical nothing exciting.

El café,muy malo,los TV muy viejos ni tan siquiera Netflix ni nada y ponen solo 2 toallas por habitación y la alfombra tenéis mal olor

Customer service was amazing! Breakfast was good!

On top of that, being charged $30 per night for parking felt excessive and disappointing. That added cost, along with the incident at checkout, definitely impacted the overall experience.

Room was clean. Neighborhood not the best but not unsafe

Was very disappointed to find out when we checked in that there was a $30 a day charge for parking.

Breakfast was basic

Front staff was polite and friendly. But this hotel is in bad made of renovations. My room was dingy and sad. Curtains not operational towels threadbare, linens did not cover the mattress completely exposing mattress stains. Carpet frayed. General conditions poor. If you're on a tight budget stay here- if you have any money to spend find a different hotel in the Midway complex all of them are way better than this one.

The room was clean but the shower door leaked water on the floor also ask for a room away from the road We had a hard time sleeping as the road is close and very busy

This hotel was ok, it’s a little out dated, the table the television was siting on apparently was broken on the left side and instead of them replacing it they stapled it together with heavy duty staples that were clearly visible, we stayed there for 2 nights and after Our first night there we were informed that we will be charged $30 per night to park in the hotel parking lot, absolutely ridiculous.

Clean room

If I had a complaint it would be about having more breakfast options.

It’s good for a few hours, but that’s it. There was a blood stain on the curtains. A lot of white crusty stains by the bottom of the bed, leading to the bathroom. The door next to my room slammed so loud throughout the night, it shook me every single time. The shuttle bus was a short ride thankfully, but that thing sounded like it was about to fall apart. The only good thing about this Sleep Inn is the convenience of it being so close to Midway. I probably won’t return.

Room smell like happy body odor, and wet dog

Very nice and clean but back paying for parking was a huge surprise

Comfortable

I mean it was Spring Break so very busy.

We arrived super late due to flight delays and the receptionist automatically extended our checkout time by 1 hr. Which really helpful to us

Always a great stay. My go 2 spot

I had to sign a bunch of paperwork regarding the rules. Then 2 days later the fire alarm went off and everyone had to evacuate the building at 1:30 am. Come to find out the reason for the fire department and police being notified was because some ignorant pieces of crap were smoking marijuana and partying in their room. No apologies given and the guy at the front desk could care less about any of us in the freezing cold weather. Never going back again.

From the minute we walked in, the staff member at the front was very rude and dismissive. When we did get to our room it was very outdated and needed work. There was a bug crawling around in the shower and I woke up the next morning with bites on my arm. There was a party next door to us all night, I woke up to complain to the staff member because the next door neighbors were partying so loud and screaming and slamming doors and the staff member told me “you can’t control what they do, they are allowed to do that unless it’s too crazy” they let the people party and slam doors and scream all night. We had to be up at 1 am for our flight. We had to pay $30.00 a night to park and then they put a $100.00 hold on my credit card. I would definitely not recommend staying here.

.

It was ok. Average property. Staff friendly and location is convenient. Small room.

Staff was very helpful providing information and making sure we got on the airport shuttle.

Decent value with typical breakfast included. Comfortable bed!

Never again charged me twice for my stay

Clean room. Good location. You should let people know about the $30 per night parking fee before booking. This was a surprise.

They ok

DONT BOOK HERE I booked a hotel for 2 days that ended up costing me for that an entire vacation. They charged me a smoking fee twice (for the same instance) totaling to almost 900 dollars.I was already upset about the first fee and then I checked out and they reran my card for another $410 dollars. NeverEVER have I had this happen to me and I travel a lot. Definitely won’t book here ever again.

The breakfast was over cooked and the shower door wouldn’t close good and the water would be going all over the place. Other than that, the room was clean and the front desk people were friendly.

Good

This is a nice reasonably priced Hotel near Midway Airport. I like it for late evening Flight Arrivals. You arrive, get some rest and start the next day fresh.

The staff is pretty nice, but it will cost you $30 a night to park there. I think that's a bit excessive given the amenities at this property. There was also a bottle of coke that was left outside my hotel room door that did not move at all in the 3 days that I stayed there. I will not be staying here again.

Gross close to airport just nasty

The entire lobby stunk like marijuana. It was never disclosed that there are no other options for parking other than the paid parking. I was told Midway owns the property and I had no other options than to pay $30 a day to park. Rooms were not great.

The second room we booked was dirty. Staff we interacted with was nice though. Wish breakfast was a bit earlier cause our flight required us to be at the airport and we missed it. Shuttle was confident though. Allowed us to take the Turo back and not have to worry about that. But overall for the price I guess it wasn’t that bad overall.

The staff was professional and courteous. They were helpful in answering questions. Price reasonable and close to the airport and food.

This made my stay unpleasant.

The room was very clean and the staff was nice. It was quiet and the bed was comfortable.

Always friendly staff. Always clean and comfortable experience will be back

Nice staff, and rooms are decent. However, this hotel is old and in need up some updates. Also. “No smoking” policy need to be enforced. The smell of marijuana has become the new perfume. It’s sickening.

Price reasonable for the location and short distance to the airport. Breakfast convenient and plenty of parking spaces at site location

Paper thin walls. Could hear every loud neighbors conversation all night long. Noisy noisy area! Cold water showers. Not worth the money saved. Pay up and stay somewhere better!

We received our first room key and went upstairs, but it didn’t work. The key flashed yellow instead of green, and it sounded like someone might already be inside the room. I went back downstairs to let the front desk know. She insisted the room was assigned to us and nobody should be in there, but gave me another key. The second key didn’t work either. We went back downstairs and she apologized and gave us a different room. We went upstairs again — that key didn’t work either. At this point we had already made several trips back and forth. On the fourth trip downstairs I was getting frustrated and let my daughter speak with her. She sent us back upstairs again with another key, but this time the lock didn’t even register the card. When we returned again, she questioned whether we were using the key correctly, which was frustrating. After about 30 minutes and six trips up and down, she finally checked the door herself and confirmed the key system wasn’t working. Eventually we received a room that worked. My issue isn’t the malfunction — things happen. The problem was how the situation was handled and repeatedly being blamed for something that wasn’t our fault.

NA

It was ok

Yes

My hotel room had roaches. Didn’t see them the night when I arrived. I had a 5am flight the next day so I got up to shower at 2am. Right in the bathroom there were 2 huge roaches. I watched them crawl to the shower head as there was a little crack on the side of it that the roaches ran in. I didn’t mention anything as I only stayed in the room about 4 hours. The room was cheap so you get what you pay for. Please spend a few extra dollars to stay somewhere nicer. I would no recommend this hotel.

Staff was friendly, just a lower end experience with room.

Nice hotel for the price. Great location. Very clean. Everything I asked for was given promptly and professionally.

Sink is always dirty and hair is always in my bed, no matter what room they gave me

The staff was absolutely excellent!! They treat everyone with the utmost professionalism. The rooms and Lobby need some updating, I had burns in the carpet and the coving on the seats in the lobby are scary, but your staff being so kind so I didn’t complain to them I’m sure it’s not thier fault they are doing the best they can with they have, they clean well!!

Solicitè un cuarto cama king y me dieron cama queen. Pedi cuarto al fondo para dormir mejor y me dieron un cuarto que da a la avenida principal.

Welcoming friendly staff. Great experience. Will be back ♥️

Wonderful staff

Very nice place to stay. Friendly, responsive and respectful staff and clean rooms. They also have a great shuttle service from and to Midway airport. There are a lot of restaurants around as well.

The sheets kept coming off the bed exposing the dirty mattress. I didnt feel cleaned.

I was a great environment staff was helpful me & my wife enjoy our stay breakfast was really delicious 😋 the stay was quite we would definitely come back

I had a comfortable stay. Breakfast was great!

Luis was great. Very helpful give him a raise

Kool

Clean and convenient location and shuttle at a good price

Front desk was nice.

The room was very clean and the staff was super friendly

It was noisy outside and the carpet looked dirty. The shuttle from the airport took a long time to come. Otherwise, the staff was friendly and tried to help.

Yes...the room was spotless!!!

For Sleep Inn, we lacked sleep. After a long drive, we attempted to take showers only for freezing cold water and no temperature change, plus the handle was broken and water did not sta in the shower because the shower door would not stay latch and had a huge gap at the bottom. The whole night was full of slamming doors, yelling from other rooms, police activity in other rooms, and the overwhelming smell of marijuana wafting into our room. In the morning, the breakfast was served cold and had to be reheated. We got out of there as fast as we could.

Works good

The bed was not a queen and .more like a full and it was very uncomfortable

Thank you for another great stay!

The staff here is excellent - very helpful with the parking situation. The room smelled and was very clean, bed comfortable, and shower had plenty of hot water and good pressure. The only negative was no coffee maker in the room, but they have coffee downstairs 24/7, so no worries.

Very clean room, attentive staff, perfect wake up cakk. Shuttle got me to Midway with plenty of time.

Good room and service, clean room

The staff was great, but the rooms were not. The first room we were given had a space heater, the lights did not work, and the shower was disgusting. We asked to be moved, and the staff was great about it. The room was much better, but still not great.

Staff super friend nice atmosphere

Not bad, but definitely not what I expected. Breakfast was good though.

Great stay, comfortable bed and great service.

Found this hotel last minute when our flight got cancelled due to a snow/ice storm. It was adequate, the bed was comfortable, and the room was clean. But it was outdated, the room was really small, and the corridors, lobby area, and elevators were not very clean (although with the storm, people were tracking in alot). I wouldn't exactly choose it again but it was inexpensive, and met our need for that night.

Clean room, kind an helpful staff, great location, and delicious breakfast options made for a wonderful stay while we were in town!

Yes it was thanks

Everything was OK

I also wanted to see if I can get some type of partial refund.

Room was gross- mattress looked soiled and needs updated. Cracks at bottom of shower

Clean updated nice room with a comfortable bed and pillows

Did not use many of the facilities, but the Shuttle was very convenient.

bathroom the worst thing you cannot even use it still some shi** on the seat it was horrible experience they put a very beautiful and nice pictures I forgot to make some pictures to tell people more about this not recommended at all

Great beds and amenities are top notch, and I was able to get a bundle for 3 nights over the weekend with a nice car for less than $500, thank you so much

Staff very helpful, the rm was clean and comfortable. Very kind staff

Good place close to airport

Enjoyed my stay! Check-in was easy breezy, courteous staff, hot breakfast in mornings were great. I literally slept in my third night there, no pun intended. My room was cozy, clean and comfortable. I will definitely stay again.

n/a

Surpassed my expectations. Will return in the future

Yes

yes all good!

Definitely need new pillows.

Nice staff and very clean rooms.

Nice and quite

I'm a repeat customer to sleep inn. It is clean, quiet, with friendly staff.

Clean rooms

Clean room

Nothing to complain about, everything was what I expected

Everything was good and staff very friendly. Will stay again

Check-in is very fast. Quiet rooms that are very clean. The breakfast is excellent. We stay here every time we go to Midway airport

👎

Superb

Very nice front desk staff, super comfy bed and pillows, free breakfast

The staff was very nice very helpful both the night person and the morning person. The hotel was just a little old, but it was OK for one night

Yes

It’s was respectable. Though I think the carpet needs cleaned and the desk chair had really bad stains on it. Room 345. I suggest a good cleaning. Service was good overall.

The smell in the hallway was horrendous! Like marijuana! It was terrible! Thankfully the room did not smell like the hallway! This will be my first and last time there!

They had a room available at last minute room was ok clean and straight for the night stay whennmy plane was stuck overnight. Staff was friendly and helpful

Arrived early & the amazing front desk crew helped us get checked in early. Room was cleaned and well prepped.

Clean room, reasonably priced and less than ten minutes from the airport

Staff was very well polite and accommodating

Clean room, and the staff were amazing and very helpful. The one drawback was the constant smell of marijuana. I think the “NO SMOKING” policy is not being enforced. That alone could possibly contribute to my not staying here again.

Clean room

Yes

The check in was fast and friendly. The room was okay. Somewhere to sleep. Two of the dresser drawers were broken and not fixed the right way. The pillows were very soft. Some people do like they that way and some people don't. The bed was hard and not comfortable and all. The edge of the bed was harder and felt almost like cardboard. The blanket was very thin. I would recommend this hotel if you are looking for a cheap and quick place to stay.

Easy check in.

All of the hallways and carpet seemed dirty.

Great customer service, from the time I checked in to out!

Staff at check-in was fantastic. Great customer service!

Great location for flying out of Midway. Plenty of restaurants nearby and the hotel is always very clean comfy beds. The staff is amazing. No complaints.

Everything was very clean and staff was amazing!

Staff was friendly and very helpful. Shuttle to the airport was great.

Staff were nice, Otel was old and should renovate. Some parts of Otel were dirty.

Convenient location if flying in/out of midway Airport. Bad facility and lots of homeless people all around the hotel.

Nice Hotel

The front desk staff and housekeeping team at the Sleep Inn Midway Airport were very friendly and helpful. The check-in process was smooth, and the room was clean and well maintained. Breakfast was what you’d expect for a “breakfast included” setup—nothing fancy, but it got the job done. However, the overall atmosphere of the hotel made it hard to fully relax. There were people smoking in the hallways despite it being a non-smoking property, and I often heard loud noises, doors slamming, and people running or bumping against the walls at night. It felt a bit chaotic and unsettling at times. If the management can address the noise and smoking issues, this would be a solid, comfortable stay near Midway Airport. For now, I’d rate it as just okay.

Convient airport shuttle

Front desk staff was awesome - super helpful with check-in, airport shuttle, quarters for laundry, everything. Helped make our stay great.

.

Front desk person very friendly and polite.

Very courteous and helpful staff, breakfast was a bit crowded in the morning but good.

The toom smells bad

all staff was polite and profesional.

Room was good but could have been a little bigger for 3 adults 1 teenager and a dog.

Very clean room!

Yes

Friendly staff and clean room!

Complete garbage and utter lack of service. Will never recommend this awful place

Clean room and a comfortable bed.

Easy check in and check out

Helpful staff, convenient location.

This was my first stay here but definitely recommend to anyone to stay This will always be my go to when I am in Chicago

The room was small and the hotel was noisy.

Airport shuttle is so nice and convenient

Shuttle was excellent……..the room was exceptionally noisy from street traffic etc

The staff were so friendly and all worked with smiles. Sandra, Juan, and Ms. MJ were all so pleasant. The airport shuttle was no hassle at all. Plenty of nice food options in the area within walking distance.

Convenient Hotel to Midway Airport. Shuttle was great every 20 minutes to and from Airport. From the airport you can take the orange subway line right into downtown area. The breakfast was good, I'm glad they had it. It was a basic breakfast every morning. Staff was very friendly. The rooms were fine for the price. It was a carpeted room so some staining, but we always wear slippers. Pocket door to bathroom was very noisy, the coffee pot in the room sounded like it was being murdered but the rooms had a microwave and mini refrigerator which was great. There were many restaurants in the area and a Starbucks with an easy walk. Walmart, Target and Aldi within a 12-minute highway sidewalk walk. For a short visit, and for the price we would defiantly stay again.

Clean room

Clean room great staff airport shuttle was convenient and was available every 20 minutes. Would recommend staying here.

First time staying here I’ll be back for sure

Good for the price

The lady at the front desk was very helpful with planning our excursions into the city. She adviced which train stations to get off at and which bus to use to get to touist sites. Didn't get lost the 3 days we went into and out of chicago. Also the shuttle was great didn't have ti drive into city one time.

Very functional…….it was very noisy from cars ,trucks trains 24-7……insulated new windows would help

Airport shuttle was excellent

The shuttle was very quick. All staff were very friendly and helpful.

Convenient to airport. Parking easy. Room clean and comfortable. Staff friendly and helpful. Would stay again.

The room I stood at looked nothing like the room when I made a reservation.

The staff members were friendly and always willing to help. This makes any stay worthwhile. The room was comfortable and clean.

The staff was amazing from start to finish! I even thought I had left my Marathon Medal and when I called to have someone check, the receptionist was sympathetic and was willing to check the room herself! Breakfast bar was spot on, definitely recommend to others!

The shuttle service was very good. Came every 20 minutes. Staff was very friendly and continently breakfast was better than most. Very clean and nice.

Overall, I enjoyed the stay.

The hotel was easy to get to Chicago marathon at a good price. They did not offer any early breakfast like my last hotel did for a marathon. My husband did take advantage of breakfast but it was watery eggs. Bed was comfortable. Bathroom door was sliding and very squeaky. Staff was nice.

Everything was great except their was no direct phone line to reserve a airport shuttle from the airport on my arrival

Solo hace falta agua purificada para beber en la habitación!

Good room for the price. Staff was great! They did not have any rooms for early check and gave me a parking pass while I went sightseeing downtown. They have good free breakfast. They offered free shuttles to Midway airport every half hour. Then you can catch subway Orange line at airport to downtown. I would stay here again. One of the lower price hotels in the area.

The breakfast was good. The staff was very helpful.

carpet was dirty

Outstanding restful and relaxing time at the Sleep Inn

NA

I didn't visit the gym

Yes

Visible evidence of wear and tear Helpful friendly accommodating staff!!!

I used the gym while there. Staff was friendly and pleasant. Buffet breakfast was good every morning. This hotel was less expensive than the others in the area, but still a comfortable stay.

All went well as planned.

.

There were some

Not only the room but the whole hotel was pretty clean. Great service as well!

Clean Room good breakfast

Great staff, comfy room, and very convenient. Thanks for a great, relaxing stay.

Hotel was clean

Staff was incredibly kind and helpful. Clean, safe, easy check-in and out.

I only stayed one night but it was a comfortable stay.

The staff was so nice. Room was clean. Good value.

Very helpful staff.

The hotel is a little run down but the room was clean and comfortable and the price was good. Staff was friendly. Convenient to the airport.

The personal is really friendly

Clean and ni e

It was ok. Our rooms bathroom had a motor that went all night although it wasn't on. Car traffic is loud in the room at night due to thin windows. We ended up moving to another room the next day due to the bathroom motor and traffic noise. The next room was better. Rooms could be cleaned a little more thoroughly, but nothing my own bleach wipes can't take care of. Breakfast was decent. Front desk staff is very friendly and helpful.

It was great, clean & comfortable! Easy to where we needed to go! Love that Walmart is right over the bridge, so if you need anything if you forgot anything at home, it’s right there! Only real complaint that I have is the tv is a little out of date. Needs a newer, nicer tv with a remote with a guide option at least. But otherwise, again, clean, comfortable, and quiet!

Nice place with airport shuttle and breakfast

Checking in was great! MJ is the best!

Everything was excellent

The room was clean, comfortable, and quiet. That staff was professional and considerate accommodating a guest with a SMI. Definitely recommend and will stay again!

The price was too high for no service

Affordable and close to Midway Airport

My stay was good. Service staff were friendly

The property is indeed convenient however, on the downside, it is extremely noisy. We didn’t get any sleep. The windows are so thin, you can hear people talking outside from the third floor. You hear traffic ALL NIGHT! Also, my bed was vibrating periodically all night every time the air conditioning came on.

Not too far from the airport the room served it purpose for is catching a early flight out ,beds was a little hard but everything else is fine

I would not stay in this hotel again

Only place I stay when visiting Chicago

Very nice staff. Met all of our needs.

Nice comfortable hotel. Airport Shuttle was a plus

Oopsie

Upon arrival to check in, we were surprised to learn that our reservation had been canceled and no room was available for us. We were informed that an attempt had been made to contact us "as a courtesy," but as we were already traveling at the time we did not get the call and no voicemail was left explaining the situation. Furthermore, we were told the cancellation was due to a health hazard and it was "first come, first serve", which is not a typical practice we have experienced with hotel reservations. This led to the unfortunate situation where, despite having booked well in advance, we were left without accommodations. All nearby hotels were fully booked, and since we are from Michigan, returning home was not a viable option. Thankfully, we were able to stay with family living about an hour away. While we appreciate the full refund issued for the room, we incurred additional expenses that were directly related to this inconvenience: $100 in Uber fees for transportation that ultimately served no purpose, and $100 in non-refundable shuttle fees that we were unable to use. We understand that unforeseen circumstances happen. However, the resolution and communication of these events fell short at our expense unfortunately.

Everyone one was very friendly.

Dirty rooms, broken equipment, stained sheets, bad odor. Staff were nice, but the rooms were absolutely disgusting.

The rooms are extremely small! Especially the shower being a person that’s claustrophobic it was pretty hard getting used to the room! Very expensive for what we got! Breakfast was good & great staff. Very very small rooms for the huge price! Hotel definitely not updated at all just rooms I’m sure split renovated to make smaller. Shower leaked into small toilet nook. Sink leaked as well! Definitely probably won’t be an option for us when we visit again.

I was surprised. The rooms were clean, the staff was very helpful and the food was ok.,

Stay was great! We had a really late check in . Everything was amazing for a quick trip. Very quiet.

Overall good experience. Could have had better breakfast options.

Overall good

Hotel need to update rooms and elevators

Helpful people

The property was nice and clean, the staff was friendly

As this hotel was among the most economical choice in Bedford Park, I am pleased with this option. Although the building shows some sign of age, the room was nice, clean and quiet. The bed was a bit soft side; but, I slept well after a long working day outdoor. On top of that, everyone who works at this hotel was nice and courteous. That positive experiences offsets pretty much everything to spend a good night. As there are a few restaurants around, I took out dishes and had in the room. For this, a small refrigerator and microwave in the room were certainly welcomed. As the "shared" shuttle bus runs every 20 min plus only 5 min to and from Midway Airport, it was very reliable and reduce some stress we may experience other hotels. Overall, it was a great stay and appreciate all the effort from this hotel to offer.

Our room was fine for the price. Unfortunately had a musty smell

K

No ac, bed sheets smelled horrible like if they weren’t washed, hair in the shower and not restocked. HORRIBLE

What I did not like is the fact the I had to tell the hotel ahead of time that I wanted my room clean and no one told me. Therefore my room was not cleaned my entire stay. I did find a stain on the mattress that I wasn't happy with but overall I did enjoy my stay and would stay there again

I had to switch rooms twice rooms were by the exits. When I finally got a room the tumbler wouldn’t lock, didn’t feel exactly safe. The sink was stopped up so the water drained slowly. Overall it was convenient. Bad experience. Would I stay there again? Perhaps!

This hotel was very satisfactory and a great value.

Expidia don’t mention before booking is $30 per day parking ticket. $60 paid for 2 days it’s too much price for parking and haven’t seen anyone looking after your car. stayed for two nights, and while it was an acceptable stay, there were several issues. Only a limited number of ports were functioning to charge my phone. The carpet was extremely dirty, and the breakfast options were limited. The room was not cleaned on the second day. When I requested additional towels from the front desk, as only two were provided for four people, it took two hours to receive them. I was informed that someone would be sent to address the electrical outlet issue, but no one arrived

Convenient.

Maybe complimentary ear plugs would be nice

My flight got cancelled along with many other people. So this was a last minute look for a hotel, and found the Sleep Inn. I booked it, because they had breakfast, were reasonable and had shuttle to the airport. Very conveniently took the shuttle from the airport to the hotel and then had breakfast in the morning and got the shuttle back to the airport. The breakfast was good. The rooms were quiet, loved the shower. Got a good night sleep now ready for the rest of my adventure.

The staff was very nice

It started off not so good. The bedding was not changed and the room had a smell of smoke, but the front desk and the room attendant were accommodating and fix the issues quickly. My next room was clean, nice, and cozy.

It's really a nice property n staff is really super cool specially Sandra.

Quick check in. Close to airport

Beds was comfortable and room was clean, did the job for the one night we stayed

Managements is great

Management was amazing

The service desk was the highlight. He was so understanding & very helpful.

Clean and convenient 😊

Biker club had reservations at the hotel. Bikes were parked in handicapped parking spaces in front of hotel. Had to park in the handicap spot on the side of building. Parking lot behind hotel was wide open for bikes. If I had known the club had reservations, I would have went somewhere else for those two nights.

Our toilet broke in our room within us entering we got moved down to a worse room with walls you could hear through, windows that didn’t block any sound, and a fridge without a freezer which was needed for medication. This was all with no compensation and we had to pay for parking granted it came out a deposit that we didn’t know we had to put down till the day before. So they scam you out of 100$ to pay for ur parking. Staff was friendly, WiFi was decent, food could have been better but not the worse

Great place to stay for a night. Chose this location because of the airport transport.

Shuttle to airport goes to all surrounding hotels so give yourself extra half hour to shuttle to Midway.

MJ was an amazing person during my stay. She provided exceptional service way above and beyond!

room was very

Very noisy from roadway traffic at all hours of the night.

Outside the gate ?

Nice and relaxing stay, hotel room was clean and staff was helpful. Good breakfast options too!

Although I only stayed for one day, great staff experience. Breakfast included was a plus. My room was clean, overall great experience

I stayed for a few hours in the night as a transit passenger, when my Southwest flight got cancelled. I had to book my own room. The price was cheapest through Hotels.com app. The room was reasonable except for the bed which was bent down and the TV did not work properly. I left by 4 am so I did not try the breakfast, but I was able to make hot coffee in the room. Free airport shuttle was the hight light of the stay.

It was good stay. An excellent value. Storm drains were terrible.

The carpet was sticky. The AC was bad, and toilet flushes so hard and loud you would wake up the other person sleeping

Street noise was louder than usual

Friendly staff. Good room with brightly coloered walls and nice interior decor (the floor needs deep cleaning though). Breakfast place is very small.

This property is close to the airport and in a section of the city with many dining and entertainment options.

Room was old, outdated, and damaged in some areas. Didn’t feel very safe staying alone on the first floor. Carpet in room felt almost damp and sticky. Bathroom floor was not clean. It was clear that the bed had been freshly made and the shower was clean. Worked fine as a place to get a few hours of sleep when my flight was canceled.

Excellent staff and service

Manager is amazing housekeeping is great and very friendly. Both day and night managers . I love staying here

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This room is filled with ants that continue to appear on the nightstand and walls. My infant daughter is in this room and ants are nearly crawling on the bed she is sleeping on from the headboard. This is absolutely unacceptable, disgusting and a safety concern. I demand a full refund! This isn’t equipped for guests whatsoever.

Great stay

The carpets are so dirty, our feet is all black walking barefoot

Property is clean and comfortable although a bit dated. Price is right and parking is close.

We checked in at 8pm just to stay overnight to be close to the airport. We checked out at 5am the next morning. Less than a 24 hour stay and they took out a $100 hold fee. I thought this was excessive.

Manager was awesome

the

It was easy to get to. Plumbing was not the best, but it was fixed within the day. Parking was not free, but it was not as expensive as some other places.