Super 8 by Wyndham Baltimore/Essex Area

Waited at check in for 5+ min while the man spoke on the phone; room was filthy (smell, bed unmade, sheets dirty, dirty towels laying out, trash) and the staff did not apologize for it, rather they blamed us for arriving early; we left and did not stay the night there

This visit was bad, my husband came from Houston to spend time with me but we had a disfunctional 5 days. There was no refridgerator which was really needed since my husband is a diabetic and tgere was a mouse eating our dry food at night.

Nothing The hotel had roaches, it was a mildew smell throughout the place, no extra towels. Chair in room was broken

Very terrible place to stay dirty,homeless people bed bugs,bad smell weed

Superb

Passable

He said my son didn’t check in ( he was staying there for two weeks already ) He threw him out kept my money …. Had my sister rebook his room and pay again . Will not recommend anyone to stay at your place or use Expedia for bookings .

Very good

Staff non exsistant. room had mice and mice. Droppings in bathroom, sheets were stained, although a budget hotel not worth it.

Good food

Superb

BIG WORKING TV, EASY CHECK-IN & CHECK-OUT Premises Could Be Better Kept A bit Noisy

Bad

The lobby was super cozy and welcoming and had the most calming music playing, and they have internal stairs and a very nice clean elevator that is located centrally. We felt very welcomed and like it was super easy to locate our room and move back and forth to the ice machine and other downstairs facilities. They also had multiple shared microwaves, and our room had one as well. We had a really nice large fridge in our room, and when we couldn’t find the remote the woman at the desk was very polite and gave us a new one super fast. Our room was also very fancy, we had a suite with a king and a couch and it was divided all nice into 4 diffrent little sections. Highlight also on these two awesome mirrors and they had built in with lights and dimmers and 2 or 3 diffrent colors options, ik us ladies who look good will appreciate that every time we stay here. LOVED IT, will come again lol. No coment

The lobby was super cozy and welcoming and had the most calming music playing, and they have internal stairs and a very nice clean elevator that is located centrally. We felt very welcomed and like it was super easy to locate our room and move back and forth to the ice machine and other downstairs facilities. They also had multiple shared microwaves, and our room had one as well. We had a really nice large fridge in our room, and when we couldn’t find the remote the woman at the desk was very polite and gave us a new one super fast. Our room was also very fancy, we had a suite with a king and a couch and it was divided all nice into 4 diffrent little sections. Highlight also on these two awesome mirrors and they had built in with lights and dimmers and 2 or 3 diffrent colors options, ik us ladies who look good will appreciate that every time we stay here. LOVED IT, will come again lol. No coment

It looked clean, but it had roaches, and it was blood in the elevator floor and wall, but they cleaned the floor. my whole stay. And when you mentioned to the people at the front desk and you showed it to them, they still didn't clean it up on multiple occasions.

Bad

Staff was friendly. Room only had 2 bath towels. No washcloth, no hand towels. And the bath towels were very old and worn. 1 even ripped while using. AC was good, but leaked water over the floor and my bag overnight.

Nothing Was in town for my mom's funeral. Teddy I believe Manager was very mean and unprofessional when i called to report the room smelled like smoke and marijuana. No smoke detector in room and the sprinkler was taped. Their were mice in the room that bite through a bag and ate all my crackers. When i checked out was given manager number to report these issues and he went right on the defence. Said he could only give us a discount on next visit. I would never in a million years go back to that hotel

Nothing Was in town for my mom's funeral. Teddy I believe Manager was very mean and unprofessional when i called to report the room smelled like smoke and marijuana. No smoke detector in room and the sprinkler was taped. Their were mice in the room that bite through a bag and ate all my crackers. When i checked out was given manager number to report these issues and he went right on the defence. Said he could only give us a discount on next visit. I would never in a million years go back to that hotel

The staff is the absolute BEST! Mr. Barry. Ms. Woods and Miss Suju are wonderful.

I booked 2 nights and left after the first night. Towels dirty with other people’s hair. Disgusting place.

I didn’t have breakfast. The staff are helpful

I want a refund. I didn't even stay in this place it was so bad.

It was cheaper in the neighborhood, that’s all

Mice in room. Went into room at first that was someone else's. No real breakfast food Sheets were dirty

Poor

Dirty, unsafe, unclean, odors, unprofessional staff.

Dirty, unsafe, unclean, odors, unprofessional staff.

The worst hotel experience! Very dirty, mold in corners, mice scat everywhere! Mice chewed through my snacks on counter. The vent in bathroom and heater/AC vent both full of lint, as if not cleaned in months. roaches hiding in bathroom. Signs everywhere for 250$ smokers cleaning fee and the room already reeks of cigarette smoke from other rooms. The continental breakfast was very lame, just bread for toast and cereal. coffee and juice. Also windows very outdated, children could easily fall out.

No chair I room broke rat's in. The room bathroom sink clog smelled like pee in lobby

I want a refund. I...

Decent

Didn't use the business or AC

They doing upgrade so things are working good

Staff was very rude when trying to get a room

I did not use the hotel I have to leave 1 hour later because a mouse was around the room I hope Expedia can return my money I had to move to another hotel that night.

The Manager Harry was super nice. The property needs LOTS of work and was very noisy at night. But the customer services was outstanding Needed repairs no stopper for bathtub lack of towels

The Manager Harry was super nice. The property needs LOTS of work and was very noisy at night. But the customer services was outstanding Needed repairs no stopper for bathtub lack of towels

Staff is always so friendly and nice and always willing to help They couldn't shovel out the snow so that people can come in and out of their establishment and the rooms were not as clean as they were like first visit

They couldn't shovel out the snow so that people can come in and out of their establishment and the rooms were not as clean as they were like first visit

Theyre under construction right now so theyre not "serving breakfast"

Mice and all kind of bugs had to buy blankets to sleep on from the people staying there looked like a halfway house very disappointed coming from Expedia I trust your company on all my business trips I will start checking the reviews. Sorry to say but that was a waist of had money.

There was bugs in my hotel room, the bathroom had a gigantic crack in the wall that was located in the bathroom- yikes. The smoke detector was just a ripped open cage on the ceiling and the body of the detector was stuck to the AC- the part that is outside. The air was thick as if mold and cigarette smoke was in the walls.

Good

N/A

The shower was very hot and high pressure, loved it.

The worst customer service, which refused to let us check out or get a refund.

The service was professional. The room was clean.

They really need to have a exterminator come in for the mice and clean the place up

I had already reached out to the corporate office. First impression is the last for me. I never had a problem with Wyndham hotels in the past. But, this one never again. The first room #209 was Two Queens, I paid for a King. I always check the mattress for bedbugs. Peeled back the covers and pillows, fat gray rat pops out!!!!, then the flusher button was pushed in hard unable to flush. Went back to the desk. I told them I paid for a King. And told them the issues. Second room #105, AC unit cracked, dirty towels, housekeeping never came to my room nor knocked to empty trash bins, changed sheets nor replaced towels. I did it!!!! Saw the cart in the hallway. I woke up in the middle of the night, there were roaches on the toilet paper roll, crawling on the wall and inside the wall hair dryer. Mold on the bathroom ceiling above the shower. The rat must have followed me from the 2nd floor. Clearly, people are living there. Every morning , they put out the same three pieces of stale bread out there. Juice machine didn't work. They changed the cereal. WiFi hardly worked

Room was horrible

Hotel was very dirty and in a terrible area. Breakfast was cereal,apples, toast and coffee

Good

Just a nice quiet cool place clean rooms and the bed is away from the door lol

There was a mouse in my room

I stay here often and I like the hotel and it's people

I didn’t like nothing about this place

If you're looking for a cheap place for a quick one-hour stand, this place is perfect. For anyone else, stay far away. Pay a little more to not stay in the rough area of Essex.

The hotel was great the staff was great very clean

Room was nice shady characters outside though

I usually have a great stay but this time was awful I had to change rooms twice one room had no power and the other room had a broken remote control and roaches yes the room had roaches

It was fun

The property was quite and clean but it was a mouse in my room

Safe and quiet

Nice clean and quiet

Every time I returned to my room the keycard would not work. Also, I read on Experian there was a smoking area, not true...No coffee machines for in room use. No ice buckets.

Nice and Quiet and rooms are nice and Clean

did not want me to read rules and regs before pushing the ok button

Nice quiet little motel and it's very comfortable and affordable

I don’t recommend this property not a family friendly setting

In the process of getting a refund. Do yourself a favor and stay at the country in down the road (we ended up immediately doing that instead)

The room had extra fridge that didn't work. No extra towels, blankets, we're available. All rollaway beds were in use and unavailable. Found a mouse and roach in the bathroom spent over 200 for the weekend. Also barely any breakfast available. Not satisfied at all. 10/10 I Don't recommend. Also OSHA needs called Cause there are multiple building violations like bags over smoke detectors wish I could get a refund not happy at all won't be booking through

To many issues to mention

I pretty sure it's a motel not a hotel, pretty run down, no phone to even call the front desk. Only one towel in the room for a family of 4 and we asked for more they would only give us one more. The breakfast is a joke, the fight in the hallway between 3-4am didn't leave us feeling very safe. Find another place to stay

Very quiet and clean

The hotel was very clean and quiet

I really didn't like anything. No king bed but a full bed. Mattress resting on a spring frame. Burned sheets like people smoking on the bed. The sink had a terrible smell. No breakfast just toast and cereal. Marijuana smell in all the hotel. I don't recommend this place.

My every need was meet and the staff was pleasant..

Hotel does not care about how loud the rooms are, I called the front desk at 1 AM to tell them.The people upstairs have been banging and screaming for the past 4 hours.And I wanted to go to bed and they basically told me that they would talk to the room in the morning but that they weren't gon to do anything about it that night. Police were also called to the hotel on several occasions during my four day stay

The staff recognizes me whenever I arrive and are always welcoming.

Staff wonderful

Dirty DIRTY DIRTY DIRTY staff doesn't speak English

My stay here at this location is always a pleasure. I never have any complaints.

My stay at this hotel is ALWAYS comfortable. The staff is fantastic and always welcoming.

Always a welcoming staff. I feel safe here, and if there is anything I need, I know I will get help.

Comfortable. Very kind and welcoming staff. All the comforts needed for a restful sleep on a business trip.

The stay was quiet and so comfortable. Also, the price was great.

Should improve

The poor condition the rooms were. The electrical issues. The issues withyhe door locks. The lack of response

The first room had roaches. Pretty gross

front desk was nice and helpful

Awesome

Woman at the desk during the evening is fantastic. The woman at the desk during the morning is a sweetheart also.

Bathroom had mold on roof bathtub handle was broke beds felt like sleeping on a rock some power outlets did not work and door lock was broken

Roach in the room

The staff is very nice and accommodating at this hotel. Our stay was pleasant and we would definitely stay here again.

I would recomend staying here

Everyone was nice and was there to help me with any issues I had. I would go back and stay again.

Nice place with comfortable bed and clean place.

Checked in and went to our room. Within 15 minutes I had booked another hotel because this one was so disgusting. My original booking was for 2 nights, but they would only refund me for one since I went to the room (I was literally up there for 15 minutes) and house keeping had already left (it was only 3:30pm). At that point I didn’t care and just took the $80 loss because there was no way I was staying there. The room reeked of cigarettes. The toilet was not attached to the floor so it moved when you sat on it. The window was wide open with no screen so there were bugs everywhere flying in. I paid double at another hotel, but I didn’t even care. DO NOT STAY HERE!!!

The staff i talked with was friendly which was great, dealing with a couple of cockroaches was something i expected to deal with but a moldy towel not so much. Can't say much for the food as i didn't have any, most of the visible places were clean but upon a closer inspection not really. It does get noisy at night, I'm used to that so it didn't bother me.

It was alright, it’s a motel so it is what it is

Nice lady at front desk. Pleasant and warm.

Not a bad place to stop for a nights sleep. Not many amenities. A microwave. You can tell that they are trying. Unfortunately the price is a little higher than you would expect. For a few more dollors and a little more distance you can find a higher end hotel with many more amenities. That said, it was convenient for my over night need. Friendly staff.

Comfortable and quiet.

God had to give us the strength for real. It was awful and had pests.

Roaches in the room but all and all it was a great stay

Nothing worked Stained towels Positive…… nice hot water pressure That’s the nicest thing I can say

Very quiet

It was a quiet and pleasant stay, just needs some updates, the bathroom door in one of the rooms was coming off, other than that it was alright, friendly staff.

I had blood on my pillow. The doorknob was not secured properly. I was just uncomfortable. I only stayed one night and canceled the rest of my day and the customer service was horrible.

They need to remodel the whole building

We did not like the facilities. There was a hole in the bathroom door. The office chair was shredded. We had limited pillows.

The nice guy escorted us to our rooms. He made sure to walk in front of us to spray fragrance throughout the room. Appreciated, but why? Also, bugs ALL over the floor. Earwigs and other suspect bugs.

To start there was a random article of clothing already in our room behind the chair. Gross! all of the buildings around this hotel were abandoned. We were on the first floor and the sliding window did not lock. The room next to it had a hole cut in the screen, so people could slide things in and out. It was absolutely horrible. We felt so unsafe and uncomfortable.

Bed was horrible lumps could feel the spring in the bed. I booked the room for two nights as my wife was getting operated on told them probably a third night then raised the price. I also had no clean towels upon my second night .

There was roach and mice in the room very nasty

Was there a bed? Yes. Did it have water? Yes. Cleanliness, not great. The facility itself, run down and not well kept. Pictures can speak for themselves if they would've loaded. Cracks in doors and floors, no lock on the door, water leaking from ac to cover the floor, burn marks on the sheets, no lamp shades, one lamp tipped over with exposed wire, holes in walls.

The room had a dead cocroach on the ground in the middle of the room. The room looked like it was under construction with a huge picture ripped off the drywall and leaning against wall with painets tape wrapped around it. The av unit was ripped apart. And the room smelled heavy of stail smoke. Bed and pillows were stinky and stiff and the bathtub leaked.

Just not clean found a mouses in our room in 117

One issue - and I've never complained about noise at a hotel in my life. But my room was the closet to the lobby desk. And for a long while around midnight - there was a lengthy conversation in the lobby - with one voice being a very loud male voice. I recommend a sign posted in the lobby asking people to keep conversations at a minimum volume late at night. One more thing - since I couldn't sleep during that time - I would have liked watching TV quietly. But the power cord and cable were both pulled out - and sitting on top of the heavy cabinet - with no way of plugging them in. That was strange. But I was still pleased with the room - and the price - and I do not need or want a response to this. Thanks!

The hotel was clean and very welcoming! It was also awesome to be close to Baltimore, without all the traffic everywhere.

Place looked run down.

The desk attendant was great

The room was very awful; dirty towels, dirty linens, roaches in the bathroom, leakages from the fridge which flooded the room, floors very dirty, leftover food from previous guest in the microwave and it had the room smelling terrible. Thank God i was there for only a night. Nothing more. Management needs to do better.

OMG, well there was missing pillow case's, wash rag was placed in a hole in the wall, entertainment center was beat up and gross. There was a guy during the night Beating up his girlfriend, fitting in the hallway. UGH.

Hello everyone. Unfortunately I had stay at this hotel and I have no words to describe on bad this place is. It shouldn't be in business. Everything is broken, full of roaches, very dirty and they don't even have coffee. That place needs to be closed permanently.

Roaches in the bathroom and on the bed in the morning. Sheets that were arguably not washed in between visits, or they wouldnt have smelled of body odor. Not a hotel for the timid. The attendants i will say were very competent and pleasant. But they couldnt make up for this shipwreck of a hotel. Wyndham has embarrassed itself putting their name on this. Saving 40 bucks off the price of a room was not worth it. Go somewhere else.

Everything was fine for the most part, but there is pest control needed as I seen roaches in my room.

Was moved three times to three different rooms. First room the light, tv and mini fridge didn't work. Second room was dirty, one of the light didn't work. There was a hole in bathroom door. Shower know kept falling off. Third room was dirty as well. The tv did not work at all and the knob for the shower kept falling off. The guest washer and dryer was broke. There were fights inside the hotel the went on all night long. The employees did nothing about the fighting. There were people in parking lot right outside front door selling drugs. We will never stay here again!

The property was clean but arou d it not so much.not their fualt

THIS PROPERTY IS VERY UNSAFE.SOMEONE WAS BANGING ON MY DOOR THEN RUN.ANOTHER NIGHT SOMEONE TRIED TO OPEN MY DOOR THANK GOD THE SECURITY LOCK WORK.

First the good...the staff was very nice and in fact I dropped my Kindle in the parking lot the night I arrived and they found it and returned it the next morning. And now the rest of the story..Upon arrival the clerks were outside on their phones. One was just at the door and I asked if everything was okay and she said they might have to call the cops. When I entered my room I went straight to the bathroom and found a roach and hair on the floor. I (only) saw the one roach and never saw him again. I was provided with a total of two towels. No washcloth, no hand towel, no bath mat. They are lucky I did not fall getting out of the shower. I was very careful on the slippery floor. The refrigerator did not work nor the remote for the TV. My room was close to lobby and there were loud voices until after 1 am. At 7 am doors began slamming repeatedly until I got up to turn the TV on to help drown out the noise and get some more sleep. I booked for two nights but checked out after one. No way was I staying another night.

Very dirty!!!!

Cockroaches everywhere

Roaches

staff was nice but property had problem. for the price not bd for a quick stay.

Loud music from people going outside and smoking and playing music and i was in 106 and heared the person upstairs being loud and banging on floor

This does not look like pics. Had to change rooms twice within 10 mins of arriving. 1st room walked in pillows in disarray. There was a Wendy’s cup with juice half full abs a bag of chips half full. Walked out asked for 2nd room… 2nd room had flying ants of some kind. Around window and air conditioner…walked out finally got another room which was basic not but at least clean enough to sleep and shower. Towels were brown so bring ur own if ur staying here… forgot to add that when I pulled up there where people hanging their head out of the sliding windows 👀 on 2nd and 3rd floor. No there isn’t a patio the windows actually slide open although this is a non smoking hotel. I didn’t see any bed bugs in any of the rooms so that’s a plus. Good luck if you have to stay

No closet in room. But room size and beds were very big. Property was dangerous too. I encountered an uneducated person down the lobby while asking a staff a .question . I think the price of hotel is expensive. Beware of this Property.

Pluses: very friendly staff (they brought complimentary snacks to our room!); larger room than anticipated; very clean bathroom; refrigerator in room. It seems to me that they are in the process of upgrading things, a bit at a time. Minuses: insufficient lighting leaves the room very dark; not really any dining options within walking distance.

Super 8 by Wyndham Baltimore/Essex Area was the perfect choice for our romantic weekend getaway. The cozy and comfortable room provided us with a peaceful retreat, while the hotel's location allowed for easy exploration of the city. The staff was friendly and attentive, adding to the overall experience.

Some type of bugs coming from behind pictures on the wall. The staff did all they could to help us and moved us to another room however that room had roaches as well! The bed felt a little gritty I felt like lice or some type of microscopic bug going up my nose when I tried to lay down fully clothed. However I received a refund but charged for one night although I didn’t stay for 24 hours.

I recently stayed at Super 8 Essex and I was very impressed. The people were friendly and welcoming, and the place was beautiful. The check-in process was quick and easy, and the staff was very helpful. The room was spacious and comfortable, with all the amenities I needed.

I was having a good time until I saw a mouse creep from under my door. When my husband mentioned it to the guy at the front desk, nothing was done about it or no compensation was offered. The decision to extend further days was not even a option at this point.

Home had bed bugs, there was mold on ceiling of bathroom. Checked in at 3pm and checked out by 11pm that same day cause how bad it was

Water leaks, covered smoke detectors, banging doors

When i went to pull.the sheets back there was gum (lots) on the wall where the sheet was up against. I did complain. They took the gum off the wall but that was the extent of cleaning it. Not impressed. Only here as i needed a place to stay so i could attend a funeral.

Words cannot express how wonderful this place is. Not only is the price just right but the customer service is impeccable. We were greeted upon our arrival by an energetic, vibrant lady who began to draw us in with her description of the amenities. She made us feel like family immediately, introducing us to others in the room. The rooms were simple but comfortable. The attention to detail when it comes to customer service here overrides any simplicity the hotel has to offer.

Worst experience ever

Just don’t go here. It was trashy. There was a blood stain on the bed spread. I did’t stay and tried to get my reservation canceled. I don’t know if it was but I left anyway.