Hampton Inn Baltimore-Downtown-Convention Center

Location was great (we were in town to see Orioles) and team was very helpful and responsive. Room wasn’t the cleanest and looked like it could use a vacuum but it wasn’t so bad that we didn’t feel comfortable staying. Would stay here again but wouldn’t recommend to a friend. Feels like they know it’s next to the ball park and they are getting traffic regardless.

Absolutely wonderful location to stay for an Orioles or Ravens game. Lovely hotel and rooms.

Great hotel when in Baltimore for an Orioles game. Located across the street from Camden Yard plus the valet parking makes for an excellent experience. The breakfast was tasty. The noon check out time allowed plenty of time to visit the Babe Ruth Birthplace Museum just 1 block over. We will definitely be back.

We went down to see the Orioles game that night. Our hotel room was great it had a great view of the stadium and it was very clean and really nice. We was able to walk across the street to the stadium for the game. And breakfast the next morning was great.

Exceptional

The hotel staff was nice and accommodating The parking valet was horrible. They damaged my brand new car and now they are denying it.

parking was too expensive. I was charged $60

The staff were exceptionally helpful!! From the front desk to valet. I will definitely recommend and return. Everything was wonderful.

Staff excellent especially Jasmine at the front desk. Gym equipment old and outdated

Location was great All was great

HOWEVER... we arrived at 4:00 pm and were told that the garage was full and that we had to park somewhere else!! We were told that 97 people had already arrived. We found that to be ridiculously inconvenient. We had to drive to the nearby Hilton who could accommodate us but we had to schlep our luggage back. Very frustrating!!!

Friendly staff, clean hotel, reasonably priced, across street from Camden Yards ball park

Everything Not one thing

Closeness to Camden Yards Better pillows

Free breakfast, super friendly staff.

Good

the option for parking at the hotel was great! Our room was clean and the staff was really friendly. We really did enjoy our stay there. We will be back! We weren't crazy about the breakfast, but that is okay. We planned on going out for breakfast anyways but having the option to eat there is nice.

the option for parking at the hotel was great! Our room was clean and the staff was really friendly. We really did enjoy our stay there. We will be back! We weren't crazy about the breakfast, but that is okay. We planned on going out for breakfast anyways but having the option to eat there is nice.

Great location!

👍

right by the ballpark

The breakfast was sub par same menu every morning. Not many choices. The hotel needs to update the pictures on the website. There is no hot tub anymore.

Staff was friendly and very helpful. Was nice to have breakfast. Pool area was nice and clean, but the water was cold. Overall a great stay.

The only problem I had is they never cleaned the room, and I had to go get towels from the front desk

Exceptional

Being close to Camden yards Parking by the staff leaving our unlocked

Being close to Camden yards Parking by the staff leaving our unlocked

Exceptional

Breakfast at other Hamptons must have spoiled me. I expected better. Plumbing was poor. Hold the toilet handle for 30 seconds type poor. Staff was great. Room was clean. Location was convenient. I'd stay again.

Great location to Camden Yards, Great and very friendly professional staff, informative about the area. Onsite breakfast, very clean room.

N/A

clean and friendly i couldn’t stay longer

clean and friendly i couldn’t stay longer

Location N/A

our stay was great! clean , bed was comfortable , staff was great and accommodating for any of your needs! close walk to convention center which is why we were in baltimore .

Just one night with family. Good and clean at 2nd floor. Parking is expensive. But you could park in nearby garages for 10 or $20 off. Or parking on side streets for free. Breakfast is not super but decent for a regular day.

Hotel was quiet, clean and well furnished. Breakfast is good and Hardy. The only thing that was a very very minor concern was that some of the USB ports the room didn’t all work.

The front desk staff people were very friendly as well as helpful.

The room was very spacious. Staff were all wonderful. Location was perfect. only a minor comment. Add at least one more garbage can in room.

The room was very spacious. Staff were all wonderful. Location was perfect. only a minor comment. Add at least one more garbage can in room.

The staff at the front counter were very friendly and helpful. Janine was wonderful.

My room was not ready for almost a full hour after my arrival. I did show up 30 mins before check-in time so that is not a problem and understandable. But I went back at 3:05 pm and stood on a long line and was told my room still wasn’t ready yet. Needed another 20-25 mins. However a manager showed up unprompted and asked if I was still waiting and minutes later he had a room for me and upgraded my room which wasn’t necessary but greatly appreciated. Upon checking out, the valet service i paid $60 per night for massively failed me and other guests. I waited 1 hour and 45 minutes to get my car which only was because I complained twice and they finally grabbed my keys. I understand a lot of people requested cars around the same time with a mass checkout but that seems like that should be a common occurrence. Waiting that long with no explaination for valet service is unacceptable. I could have paid less at a nearby garage and got my car on my own. Ruined what was an otherwise pleasant stay.

Exceptional

room bathroom tub didnt work and i cant stand to take a shower tub wouldnt work only shower

room bathroom tub didnt work and i cant stand to take a shower tub wouldnt work only shower

Breakfast was fine and location was good Booked a room for 5 people but room I got was only good for 4 people so had to upgrade for extra $100 All the extra “convenience fees” “resort fees” etc feel like I’m getting ripped off. Toilet wouldn’t stop making noise

Location to Camden Yards was phenomenal!!! Cable was out, room key never worked on phone and waited for 45 minutes to get our car at 6:15am!!!

Location to Camden Yards was phenomenal!!! Cable was out, room key never worked on phone and waited for 45 minutes to get our car at 6:15am!!!

Breakfast was fine and location was good Booked a room for 5 people but room I got was only good for 4 people so had to upgrade for extra $100 All the extra “convenience fees” “resort fees” etc feel like I’m getting ripped off. Toilet wouldn’t stop making noise

Location Clean Friendly staff Nothing

Clean Friendly staff Nothing

The location of the hotel is a perfect area. Close the Camden Yards, Babe Ruth’s museum, and the Raven’s stadium. The atmosphere was very pleasant from the staff and the area around it. There is 2 sports bars right there to eat at. The staff that we come in contact with very nice, helpful and always had a smile on their face. We actually loved the location and will recommend it to friends. BUT we did run into issues with our stay from a weds to Sunday and we knew that housekeeping comes every other day but not once was our room cleaned. Or trash taken out. We had to get our towels each day. Since only 2 given to begin with. The sink in the kitchen area was not working. The cable/TV didn’t work the last 3 days there. Called front desk and they stated they were aware and working on it. We visited a time that the orioles were in town so it was busy and they ran out of syrup for waffles , when I asked a higher up lady(not the regular staff lady that cleans up and stocks she was great) the higher up lady said yes we are out we have the sugar free, and Carmel and chocolate. What?! the breakfast area was packed with adults and kids in town for the games which why didn’t the hotel get prepared for this. Plus Mother’s Day weekend. Syrup should have been on hand.

TV did not work during the entire stay

TV did not work during the entire stay

Is clean with a good breakfast.

There is no parking garage it is valet only. Description leads you to believe otherwise. When checking in a rat ran into the hotel. The room had several blemishes, like the door stopper pushed into the wall. Tv channels didn’t not work, front staff new offered no fix. Water pressure is no good.

All the staff was pleasant, helpful and professional. Proximity to baseball stadium.

All the staff was pleasant, helpful and professional. Proximity to baseball stadium.

The location - we stay here every time we go see the Oriole’s play! Can be loud with post game partying- from outside not in the hotel!

The location - we stay here every time we go see the Oriole’s play! Can be loud with post game partying- from outside not in the hotel!

Disappointing

Good

Nice area. Great acres to the ball parks. Very clean hotel.

Location, location, location - especially if you are going to an Oriole game.

The rooms were clean, breakfast was hot and had a variety of items, and parking was easy.

Great location close to the baseball park, and the convention center. Staff were really friendly and helpful. The valet staff were welcoming and respectful. The breakfast options were excellent and did not get dull over the course of my stay. The bars next door played loud music because of the game, but I did not hear any of it once I was in my room. Very good noise cancellation. Housekeeping was every other day instead of every day, which was really convenient and prevented constant visits. The pillows for the bed were not good, in my opinion. They start fluffed up but as the night went on, I found myself laying on a flat pillow.

Great location close to the baseball park, and the convention center. Staff were really friendly and helpful. The valet staff were welcoming and respectful. The breakfast options were excellent and did not get dull over the course of my stay. The bars next door played loud music because of the game, but I did not hear any of it once I was in my room. Very good noise cancellation. Housekeeping was every other day instead of every day, which was really convenient and prevented constant visits. The pillows for the bed were not good, in my opinion. They start fluffed up but as the night went on, I found myself laying on a flat pillow.

Very convenient location for games at Camden yards! There is no on site parking and it can be a hassle to get to during games

Very convenient location for games at Camden yards! There is no on site parking and it can be a hassle to get to during games

Good

The staff was very friendly and helpful. Location to Camden Yards was perfect.

While we left the room for dinner our room was broken into and things were stolen. We then realized we had a broken door that didn’t lock properly. While filling a police report another guest stated his door was also not working properly and had trouble locking. One door could be an accident, 2 doors that we know of sounds like an inside job. We had to file a police report and a report with the hotel to see if anyone will cover the cost of the stolen items. As of now we still had to pay full amount for the nights stay and we have to wait to see if the hotel franchisee insurance will cover stolen items.

The breakfast was very crowded and food and coffee were replenished in a timely manner. Not trying to be hard on the staff it was very busy with so many people waiting g to eat and then there was the issue of finding a table and those needed cleaning Parking was horrible and trying to get to the hotel due to the street being blocked for the game. Also water should be provided for guest especially those who are Hilton rewards

The breakfast was very crowded and food and coffee were replenished in a timely manner. Not trying to be hard on the staff it was very busy with so many people waiting g to eat and then there was the issue of finding a table and those needed cleaning Parking was horrible and trying to get to the hotel due to the street being blocked for the game. Also water should be provided for guest especially those who are Hilton rewards

It was clean and had everything I needed. The property had no faults.

Exceptional

Breakfast was very good. Hotel was extremely clean and the location was amazing. The pool was very clean but super cold. Felt like a cold plunge but otherwise the hotel was perfect.

Breakfast nor so good, parking good.

ROOM WAS GREAT, BUT ....... The rooms were very large and the location was great to Camden Yards. Friendly staff. The lobby felt like the heat was on and the temp at the thermostat was reading 76. The temp outside this morning was in the high 70's. The lobby ran out of Regular coffee , staff was notified. An hour latter coffee was not refilled. Need better signage to get to front of the hotel and valet parking.

Access to Camden Yards, couldn't be any closer! Nice clean rooms, friendly staff, and laundry available. Definitely recommend.

The staff were friendly, helpful, and made the stay smooth from start to finish. The price was also very reasonable for the location, which made it an even better value. Overall, it’s a solid, convenient place to stay with great service and a location that’s tough to beat.

Excellent location to the Orioles Stadium and other attractions near by.

I liked the valet service , and the location The pool was too cold to enjoy

Always the best place to stay especially of you’re going to an orioles game. Front desk and valet are on point every time

Not many food places to eat but its ok most of it is walking distance about a mile to the port but that's it.

price for parking and noise from streets

N/A

Front desk staff was exceptional and accommodating to our needs!!!

Nothing

Busy weekend in the area but great stay! Our room was nice but bathroom faucet loose and binds in the room didn’t work

Pet friendly, wonderful amenities. Staff were great and the breakfast was very good!!

Everyone was nice My toilet was clogged up but they put me n a different room so I was satisfied

Staff was wonderful

It was very clean and nice facility with good staff. For the cost of the room, it seems they could have better lighting in the room. The sparse lamps were not enough in then evening to adequately light the room. The shower was a little small.

The property was clean and staff very friendly. We found an old used washcloth in our bathroom on the shower and on our sink and the shower was very lite barely water coming out.

Have stayed at this hotel numerous times. Great location, the staff is always super nice, and the rooms are always clean.

The location is really good if you’re going to a baseball game or the convention center. They were out of hot water for several days and it was a situation that I felt and fixed much quicker. The staff was not very attentive when you were there. Pretty much sitting on their phones, ignoring you.

Staff was nice enough but we didn’t have hot water for 3 days.

Everything was cery nice. We would definitely stay there again

The hot water was out for my ENTIRE stay. I had to shower in a friends room in another hotel.

front desk personnel were very friendly as was the valet. the problem was unruly kids/families on our floor -- they were running up and down the hallways most of the evening banging on our doors and then fleeing to the other end of the hallway. no parental supervision. called the front desk. they came up but the activity ended briefly and then started up again with the kids hanging outside our doorway stating how they wanted to pound on our door again -- so they must have been told we complained.

Great room. Location was fantastic. Parking was a little much but worked out well. Good experience

Location , convenience Trash in the cushions of sofa

Clean Beds are a bit nosie they squeak a lot and there was a lil mold in my bathroom behind the door in the lower corner room 404 other then that great stay

No one at front desk. Girl came out of darken seating area and looked like she just woke up . Yes we got in late but I did not realize that we could work 3rd shift and sleep. I had two people staying but only had one thing of towels in room. I know we could have went down stairs but it just didn’t feel right so late. Our room was clean and we loved the size of room. And during the day there would not be anyone at the desk either. As far as parking, there was not a parking deck. It was more like in the alley, filling in the drop off near the front doors and only a few went in under the building. Just odd. The location is amazing but strange set up for parking and customer service.

Clean room and kind staff. Great location. Parking will cost you at least $36/ night.

The hotel checkin was smooth. The front desk staff was very friendly. The room was clean and comfortable. The microwave in the room was a great touch. The complementary breakfast was delicious. Overall we had a great stay.

Had to do walking to the medical center area was not that safe

The clean room. Parking, if I am staying at a hotel just for 1 night, parking should be free! Unless I'm staying all week, parking was horrible. Had to walk at least 10 minutes away.

Simple check in process, clean room and bathroom, breakfast was great, the staff are friendly and even after I checked out, I could still leave my bags at the front desk until I was ready to leave, loved everything!

Everyone was so nice and helpful

Yes

The hotel smell like weed, the bathroom where not so clean.

Breakfast was good Parking was very confusing at first. The price of parking You dont get till the end of your stay. My room didn't have a microwave. Staff don't really know as much as they should. I got alot of i don't knows

Biggest issue was parking. Only valet parking available at $56 per day.

It was obvious that the pool needed work done also the water wasn’t the cleanest. Plus there wasn’t enough staff to clean room and change sheets.

Very clean, very organized and I will recommend plenty of people at the hotel

Staff was very friendly and helpful!

Great start. Helpful staff.

Breakfast was very good with many options

Although the roo. was a bit outdated the cleanliness of the room if the room stood out.

Fabulous stay, wonderful staff.

The corner room was lovely. Upon checkin i requested 2 extra bed pillows, the desk person made the note; however, they never arrived. Breakfast was definitely not hot. We gstayzt this property often but this time, it was a bit disappointing.

The hotel was clean and the staff was helpful.

The breakfast was okay if you are looking for a quick bite. The staff is friendly and the room was exceptional. I would definitely stay here again.

Friendly staff

very convenient to camden yards. good location from convention cemtet

Staff handled there no water issue poorly. No communication, reservations issues. Went to check out, no staff at desk and could not get car out of valet garage because attendant was asleep and had to be woken up by another employee

Staff was friendly, room was very clean! It’s served our needs for the one night that we were there. Breakfast in the morning was excellent many options.

Very friendly!

The entire stay from staff to clean rooms met expectations. The only issue we had was there was no parking. It stated that there was parking available but when we arrived the only option was valet. This made the cost extremely high for the trip.

a non-smoking one.  Also, there was a non-functioning item - heater.  As far as maintenance is concerned, there was peeling wallpaper, and a broken elevator.  Shedding the light on the service received from the Valet: Unhelpful & rude staff, the app was used to request my vehicle. When the app notified me that the vehicle was ready for pickup, I went to the valet desk where there was a gentleman standing there using a mobile device. I stood there patiently waiting for him to acknowledge me and when he did I presented the message that showed my vehicle was ready for pickup. He just looked past me to the outside and simply stated it's not ready yet. So I waited, after waiting for what seem like an eternity another gentleman showed up in a vehicle for someone else. The first gentleman asked if that was my vehicle and then he spoke to second one who then approached me and asked to see the message in the app. Then I had to answer a series of questions about the year, make and model of my vehicle. Then he walked off around the corner. When he returned he pulled out a bunch of keys on some sort of hook and asked which one was mine. After identifying me keys he handed them to me and told me my vehicle was around the corner.

Loved Netflix on thevtv

The bedding was not clean, and one of the rooms I booked had mouse droppings. Told management, and they didn't seem to care. Moved my colleague, but that was it. The rest of the staff was terrific.

Janine at the front desk is FANTASTIC!!!!

Na

Staff were friendly and welcoming.

Clean room, staff was awesome, Great breakfast.

Rooms clean nice staff

Once in the room, the toilet doesn’t flush. We let the young man at the desk know. He will contact the staff while we go out to dinner. Upon returning from dinner, he has not heard back from them and will call again. Toilet still blocked. No call from him. We call him and he discovers that the staff to fix the toilet has home. It takes 15 minutes for him to find us another room. The elevator takes forever but we get the key to the new room and it is an upgrade. And the single elevator back up. And the room is comfortable. The only plus for the stay. Oh, and valet was pretty on time retrieving our car.

Maryland, and Baltimore in particular, are way too expensive and over priced. Valet parking for an overnight stay was over $100. And that's on top of $200 per night room. No other parking options available without walking several blocks in downtown Baltimore. Would highly recommend reduced rates for hotel guests. We're pretty much out priced for visiting Baltimore.

Housekeeping left my door unlocked after cleaning.

This stay, September 21-22, the deadbolt for the door would not extend … the plate in the door blocked the deadbolt! Staff was friendly and helpful … too early to check in so they stored my bags and gave me a claim ticket! Very busy due to Yankee fans checking out and new fans plus Ravens fans checking in!

S

Good experience. The location is convenient to the stadiums and a short walk to downtown attractions. The facility was clean. The room was average and it had everything needed for a short stay. The only complaint is the parking which was a headache especially on game day.

I waited too long for check-in. There was only one employee at the front desk, and he had to go back and forth between the front desk and the inner space several times to attend to a single guest's request. However, the staff were wonderful. They were polite and friendly. I'll never forget the smile she gave me as I left.

the Orioles games, we were charged $60.00/night--supply and demand.

I won’t be staying here again.

Aside from that, the staff was friendly and room was sufficient. Smart TV with multiple streaming platforms was a huge plus.

Front desk staff very busy & alone which meant increased wait time to check in Breakfast area clean & staff friendly!

Great hotel, friendly staff, perfect area near everything convenient.

Friendly staff, accommodating, close to my destination

We like the closeness to Camden Yards.

Noce location

it was a great trip

I do not recall the woman who checked me in, but she was amazing!

Everything about the hotel from the staff to the cleanliness was excellent.

Didn’t like the view

Close proximity to the ball park and 95.

👍

Perfect location if you came without a vehicle, and wanna catch an Orioles game.

The desk attendant was very nice and handled the situation as well as he could. They were able to find us another room at a nearby property.

Perfect location for the Orioles game! Staff were friendly and knowledgeable. Room was comfortable. Breakfast was hardy and they were on top of refilling the coffee, which is of course the most important part of breakfast. We were on the second floor and so it was a bit noisy outside at night after the game (to be expected in this area) but if you are a light sleeper you may want to ask for a room on a higher floor. Shout out to the valet crew who were hustling like crazy to get everyone situated before the game. They were a well-oiled machine! Overall a great experience and we’ll be back!

Two dive bars next to hotel. Not a good thing

Only complaint is that the handle on the glass shower door fell when I moved it- dangerous as the screw could have shattered the entire door. A part of the handle was missing so someone knew it was broken.

Breakfast was horrible. Everything was overcooked.

Staff are not there to service anyone but themselves as any request is met with a face of inconvenience. Area outside of the hotel is dirty and smelly from the bars that are all over the area.

Poor customer service , toilet wouldn’t flush I asked the staff they said it’s no maintenance and the system was down and they would give us a plunger so ghetto for 300$ a night wow bazaar , but GOD , & it was my daughter 6th birthday so disappointing

Prob won’t stay here again bc parking is valet only, we had 2 cars and paid over $110 just for parking!

Great hotel to stay if you plan to go to a baseball game.

Staff was friendly. The valet parking team was above and beyond expectations, especially the manager. Felt safe on the area and was right across the street from Camden Yards!

I advise finding a garage to park in other than using the valet they have. Everything was backed up and we waited 30+ mins to get checked in. Upon leaving we waited over an hour for them to fetch my car. Would not recommend the parking arrangements they provide. Check in itself was pretty quick. The bed wasn’t the best. Everything was clean which was great. The continental breakfast was kinda horrible. Very tight seating, only 1 waffle iron. So a long line to get probably the only edible thing there. Would suggest going out to get breakfast. Definitely not worth it. Overall I’d probably stay at another hotel.

Convenient to Camden Yards and surprisingly quiet.

Parking horrible. The valet left my husbands car keys in another vehicle. That person called when he found the keys 3 hours down the road. The valet parking person had no idea where our keys were. That is why I prefer to park my car myself. Great “Good Samaritan” that called and made sure our key got back to our home over 1000 miles away from Baltimore. Glad I packed my key!

Property and staff were fantastic. Parking staff was horrible. My car came back with a scratch and they were stalling to give me any help in filing a claim or even offering to reverse parking charges. I’m still in the middle of disputing it with my credit card company.

We were in Baltimore to go to an Orioles game. We picked this property to be close to the game. Although parking fees were ridiculous we dont have anything negative to say about the property. It served its purpose for us. We arrived on property, paid the valet fees and didnt drive again until we left. We walked to the bay, which was about a 20 minute walk and walked to the game. It was the easiest professional game we have ever been to regarding parking/driving.

I had a very disappointing stay at this hotel. The parking fees were exorbitant at $75 per day, which felt unreasonable. Outside the property, there were homeless individuals sleeping and lingering around, which made the area feel unsafe and uncomfortable. The dumpsters were overflowing, and the foul smell wafted into the hotel and into the rooms, creating a very unpleasant environment. Additionally, the staff was dismissive and rude, making it difficult to get any assistance or basic courtesy. Overall, I would not recommend this hotel due to its high fees, unsafe surroundings, and poor customer service.

I realize the two are separate, but if that management doesn’t change it could make people not want to book in your beautiful hotel. That would be a shame!

Great stay across from the ballpark. We were able to early check-in before the game, which was great. The staff was friendly and helpful.

Awesome location for a Baltimore Orioles game and right next door to Pickles Pub with great, cheap drinks/food!

We had a good stay, will stay there again in the future. Only issues, toilet paper holder was off the wall, hand soap dispenser was pulled out of wall setting on sink, needed a bigger trash can in living area. Bed was comfortable, and clean.

Everything was fast, efficient and perfect for an Orioles game! Could not believe the location to pre and post game tailgates and to the stadium! Parking valets were amazing and checkin staff was quick and super nice. Our room was the perfect temperature and great sleeping. Were not here long but was a perfect stop on a vacation.

Great location and very clean

The staff were the friendliest. Especially Taylor the parking valet. 5 star gentleman.

Great place to stay if going to Orioles game but parking was a bit of a challenge. They valet staff worked very hard in incredibly busy time but the person who checked us in.... didn't. We never got the text so the we could request our car. We inquired, and were due to how busy they were to wait until 5..... never got the text. Had to uber to dinner.... after dinner they found our keys so we now have access to our car

Very close to ballpark.

So a roach.The room was dirty The elevator was Brocken. They charged my credit card for my dog and never told me

Everything was amazing close to everything

2 night stay. King room. Were able to check in real early which was great. However, the room they gave us had a very odd smell and the auto blinds didn't have a functioning remote. Got moved to another room, no problem. No shampoo in the dispenser in the shower in the new room; also taken care of. (But shouldn't these be things that are taken care of before we get to our room?) Room was clean, bed was comfortable. A bit of road noise, but not too bad. Weight room was of decent size, but not real clean and kids running around unsupervised in the gym. Also no water in the water dispenser. (All this is not the hotel's fault. Parents and gym users should take some responsibility in putting weights back, towels in the dirty towel bin, not just leaving everything on the ground, and not leaving your 5 year olds running around. Just ridiculous). Breakfast was adequate with a few hot and cold items. Walked into the dining room this morning to someone sleeping on one of the bench seats with a blanket over them. Overall a somewhat disappointing stay for a Hampton Inn. Just not what we're normally used to.

With so many residents, why would you only have one waffle maker for your free breakfast. The li e was extremely long. It went all the way into hallway

Personnel tres sympathique Emplacement parfait pour aller au Oriole park Pres du port Les dejeuners sont corrects sans plus

Was a bad experience from the start had no idea there was no parking and you had to pay for valet parking took 45 minutes to get someone to come park our car while we stood out in the heat and waited. It is ridiculous to pay that much money for a hotel and then turn around and have to pay $60 to park your car overnight. We’ll never stay there again.

Nice place to stay for a game, close to the stadium however the parking is very expensive and takes a while to get your car.

We did go whe rhere were other events going on. The room were cleaned.

Great location if going to a game.

Wonderful view of Camden Yards. Short walk to the inner harbor. Clean and up to date. The only draw back was the parking during Orioles games. Not the properties fault.

The room had a heave cigarette smell, the front desk is really slow and have problems with their system, the door of the bathroom didn’t work, it kept opening all the time and there was no water on the room, really bad experience

Valet parking, the view, and the price. These components made this visit excellent!

If you are looking for a place to stay to see an Orioles game, this is by far the best. It's literally right across the street and next to the baseball bars. Clean and new - the staff is the best.

This was perfect for a ballgame! Clean, friendly staff and valet!

Clean, updated and right across from Camden yards

Our room was fine, but we were disappointed that we couldn't use the pool. There was a loud and inappropriate party taking place there.

This was a mixed bag of a stay for me. On the positive, some of the staff were really amazing like Arthur in maintenance and Kion of the valet staff. The room was very clean as was the gym. On the not so sure front, they told me my room number which was assigned in the system but when I went there the key didn’t work and it said a different room number on it. Not a big deal but when I went to check out, they didn’t have me in that room so I’m not sure what is going on there. The valet fee on Expedia said $40 but it’s actually $45 and they said that they’re independent of the hotel. I’ve stayed here twice and was given a view of the factory/plant behind the building both times so if you can, try to request a different view.

My family of 3 stayed two nights at this property. The hotel appears to be very modern and well kept. Our room was super spacious and very clean. We arrived a bit after midnight and was a bit cluttered and chaotic to check in due to the lack of space in front of the hotel. The valet guys are really making miracles happen in such limited space, but it makes for a cluster... you know the rest. The young receptionist seemed to be in a bit of a Marshawn Lynch mood ("I'm just here so I don't get fined"). She gave me my keys and I went on my way. Valet is done digitally and I shelled out $100 for less than 2 nights. Tips are digital and the company adds a fee to your tip... crazy right? Back to the room, it was nice. Huge closet, mini kitchenette, nice bathroom area. The shower felt great and the space was great for a busy 5 year old. I prefer fluffier pillows and a bed a bit softer, but to each is own. We still slept well and the hotel was quiet. The tv always lost signal or froze and someone set the AC to 77. It took the entire night for the room to cool down. Breakfast was ok. Nothing special. Sausage, eggs and potatoes both days. The waffle machine was broken. Only one elevator was working while we were there. My suggestion is to pick your battles when deciding to stay here. If you want to be in a convenient and clean space to walk to Camden Yard or to a Ravens game, this is definitely the right place. It's clean and comfortable, just don't expect luxury.

Beautiful rooms. & hotel! But that pool was absolutely disgusting! It needs a deep clean, I celebrated my child’s 7th birthday this Saturday, you literally couldn’t even see the bottom of the pool we kept stepping on pool toys that was left in the pool, my child is autistic so he thought it was “cat fish” swimming in the water. He didn’t even want to go on a certain side of the pool because it was something at the bottom of the pool that we didn’t know what it was, I was so scared to pick it up felt squishy. Also the phones in the room did not work I kept getting the busy signal any time I tried calling front desk so I had to call them from my phone, also I’ve never stayed at a hotel and the housekeeper ride pass with a cart full of towels and toiletries and I ask for extra for my room and she tell me I have to get it from the front desk! That was very unfortunate that we had to go all the way downstairs to get towels when the housekeeper was literally right next door cleaning the room beside us.But other than the pool being dirty, and my having to go downstairs anytime I needed a towel or trash bag… Only 1 of the 2 elevators were working the 2 days I was there. Which was very annoying the first day took forever to get on and off because it was so many of us trying to use it at the same time. The breakfast was just ok..potatoes were cut different sizes so it cause them not to cook the same so some of them were undercooked. I don’t think I would come back here :(

Knowledgeable staff, clean property, optimal location

Our stay was good the Valet parking gentlemen was very helpful. The only thing that I was not happy about is that we had to ask and go get clean towels wash cloths and trash bags. Housekeeping does not come while you stay and you have to replenish bathroom supplies and trash bags yourself from service desk. All workers were pleasant .

Helpful friendly professional staff

Valet service was great. Very accomadating.

Everything was fine except the shower dripped loudly and the toilet was running water the entire visit. I stayed in the room without complaint since I was just staying overnight.

Dogs barking in the room down the hall. Woke us and most of the floor up.

Nice staff , really close to the convention

Nice room great location

Oh also the valet parking attendant was high out of his mind , smelled like weed and kept wiping his dripping nose all over the place. I had to tell him 3 times what our cell phone number was for the link they send out to pay for the valet and he kept getting it wrong because he was high as hell. Said we would receive the link in 10 minutes, never received the link. Went back to ask him while we were originally waiting for our room and he said give it another 10 minutes. We left for our baseball game came back after still without a link , so we told him and he never entered anything in their system! My husband finally went up and told him and then magically i got the link. Our room was average, very humid. Air seemed to not work or go under 72 degrees. Bed was hard, pillows were sticky from the humidity. Gave off cheap motel vibes. Only positives are that it was like 30 feet from Camden yards so that was cool but other than that i would say skip this place. Valet was high!!!!!

Our A/C didn’t work properly. We reported it and nothing was done. It was a miserable teo nights

The staff was very nice and helpful. The 1st room i was given was nice but the electronic blinds would not go down so i was given another room. Hotel was very clean. The only issue was the breakfast. Everything looked very old and dry. The sausages looked like they were petrified. The potatoes were dry as hell and the omelet . . . . No thank you. With that being said there are plenty of places to eat within walking distance. Overall i would stay here again.

Good

Valet was difficult to get to. It was blocked off by cones. There was no one to help us. We requested a 3 PM check-in time. That check in time was confirmed, then when we got there, the room was not ready. We were not given the room we requested and we accepted for. We moved to a smaller room. Once in the room, we told the front desk that the curtains were not working. They informed us that someone would come up and fix it. After 30 minutes, no one came up and fixed it. We went downstairs and again requested the front desk help us with a broken curtain that was not coming down, they said they would send someone. After three hours, no one came to our room to fix it. We slept with the curtains up, and the whole world to see us. No privacy.

Things I liked about this hotel was the location (across the street from Camden Yards, very close to inner harbor), spacious clean room, comfortable bed, acceptable breakfast. Things I didn't like, no hot water in bathroom sink(reported but they never came to fix), could not get on wi-fi. This was a personal preference, but I do not like the bathroom sink outside the bathroom. Bathroom should be completely enclosed for privacy and noise control.

Getting into the hotel is difficult, but parking was easy and the staff was great

Parking

For $250 per night (a last-minute booking), this level of service is absolutely unacceptable. I was shocked by the staff’s attitude and the lack of basic hospitality. I would never recommend this place to anyone

We were going to an orioles game and the location was perfect. Park a challenge the game day but great place to stay for a game.

The Hotel staff were so pleasant. The parking staff was fast and convenient. I would definitely recommend this hotel to anyone.

Great location for Camden Field and Picklea pub

Valet parking is $53/night—no other real options, so be prepared.

My only complaint was the valet parking. The valet is not $40 as advertised here! They charged us $60/night for parking. That was misleading. Plus the valet service sucked. They took almost an hour to get the car from my husband upon arrival. Then we requested the car for dinner it took over half an hour and when I told my husband to go ask about the car it was sitting out front. No one even told us it was ready. Total waste of money.

Noisey,could not sleep !Darkening shade would not go down,break fast was not good

We had a great stay. The room was HUGE. Was definitely not expecting that from a hotel right by Camden yards. Convenient walk for the game

I have stayed at Hampton Inns in the past and was satisfied with their breakfasts. Not at this Hampton. Poor quality and extremely limited selection. Phone service and housekeeping was nowhere to be found when I needed them.

Nice hotel. Clean, quiet and comfortable. The staff was always very helpful and friendly. Great location. Right across the street from the ball field and only blocks from Inner Harbor.

Our floor around the heating unit was soaked. They lost the key fob for our car. Difficult situation. Thank goodness we had the other key!

Best place to stay if you’re going to an O’s game!!