Canopy by Hilton Baltimore Harbor Point

Great value for location. Lots of open areas around the Hotel and dog friendly. All staff members we accommodating and very friendly. Thumbs up for this property

Room was nice. Housekeeping must be short staffed. Didn’t do trash fresh towels next day till 5 pm. Everyone very kind and helpful. Valet and bellhop very eager to help. Close to John Hopkins

nice clean hotel next to fels point and aquarium areas

Wonderful property. Room was clean, hotel is in perfect location, highly recommend.

Shatia at the front desk was outstanding! She made the check-in process smooth, quick, and hassle-free. She was always friendly, professional, and welcoming throughout my stay. Her excellent customer service made a great first impression and enhanced my overall experience. Thank you, Shatia!

The rooms were nice however there was issue with the plumbing on the floor we stayed on. The drain was clogged which caused the drain to back up while taking a shower,unsanitary to say the least. The room was pretty decent, but could have used some dusting and more care in the cleaning department. I will say the Staff was very professional and accommodating. The hotel did take some money off the stay due to the plumbing issue. The view was decent.

Great experience, lovely property!

My room was very clean. The staff was very helpful friendly my first time there would definitely revisit the hotel and hope to have a longer stay to utilize the amenities. I felt safe in the Hotel.

Amazing low key - upscale hotel. Staff and facilities excellent. However, do not book on hotels.com - Price for room was inflated

The staff was amazing very helpful and friendly. The set up for getting breakfast was difficult so we went out for breakfast. The bar closes at 9:30 so no after dinner drinks. This was a little disappointing since I was celebrating my birthday. Other than that my stay was good.

The bar closes at 9:30 so no after dinner drinks. This was a little disappointing since I was celebrating my birthday. Other than that my stay was good.

The wait staff at the restaurant and bar were slow and unresponsive. Staff overall just minimally friendly and helpful.

Very good

Breakfast in the hotel was fantastic. We had a great meal and very good service. We booked two view rooms but only one had a great view. We accepted that so we could check in a couple of hours earlier. When they found the second room, the view was fantastic. The staff were very friendly and accommodating. Only getting both view rooms. But other than that, there is nothing negative to stay. It was an excellent experience all the way around.

Breakfast in the hotel was fantastic. We had a great meal and very good service. We booked two view rooms but only one had a great view. We accepted that so we could check in a couple of hours earlier. When they found the second room, the view was fantastic. The staff were very friendly and accommodating. Only getting both view rooms. But other than that, there is nothing negative to stay. It was an excellent experience all the way around.

Exceptional

Nice and voz y

Everything was exceptional!!!

Everything was exceptional!!!

Exceptional

Passable

Superb

The entire staff were absolutely wonderful. They genuinely care about your experience and communicate that exceptionally well! From the front desk, the food servers, to the valet staff! Wonderful team!! We had a difficult time figuring put how to just have the bathroom lights on without the main lights. Never did figure it out.

The entire staff were absolutely wonderful. They genuinely care about your experience and communicate that exceptionally well! From the front desk, the food servers, to the valet staff! Wonderful team!! We had a difficult time figuring put how to just have the bathroom lights on without the main lights. Never did figure it out.

Exceptional

Breakfast was way too slow. Hotel was great in every other way.

Very beautiful and clean !

Location- walk to everything, explore the best of Baltimore. clean, excellent beds, staff is amazing. Restaurant was fantastic.

The room is as very nice, lively view very clean and very comfortable The room doesn’t have a microwave, I’m extremely disappointed, you can’t heat up left overs, the room was extremely expensive for it not to have a microwave!! I highly suggest adding a microwave especially for the price

The room is as very nice, lively view very clean and very comfortable The room doesn’t have a microwave, I’m extremely disappointed, you can’t heat up left overs, the room was extremely expensive for it not to have a microwave!! I highly suggest adding a microwave especially for the price

We did not care for the breakfast at all very disapointed. The egg and bread sandwitch . was more like a sub bun that was so hard to even bit thru it . We had a wine glass was missing that we brought with us i clean it after using it put it on the counter by the rest of the glasses we came back later that day and it was missing .

Superb

We did not care for the breakfast at all very disapointed. The egg and bread sandwitch . was more like a sub bun that was so hard to even bit thru it . We had a wine glass was missing that we brought with us i clean it after using it put it on the counter by the rest of the glasses we came back later that day and it was missing .

Room and staff were excellent! It’s a very nice updated hotel! We would definitely stay here again!

The hotel was new, clean and had great views! It was close to many restaurants and cafes. The staff were very friendly. The restaurant in it was great too! I highly recommend.

Everything was great and the staff made sure I was taken care of anytime I needed assistance very knowledgeable and customer friendly

It was very clean and staff was beyond friendly and helpful. My room was absolutely beautiful Nothing honestly

It was very clean and staff was beyond friendly and helpful. My room was absolutely beautiful Nothing honestly

Great location surrounded by water on three sides, and walkable to many restaurants and things to do. Property was spotlessly clean and the staff was very kind. Nice gym. I appreciated having filtered water on every floor.

Very accommodating, hotel is beautiful and staff very friendly. Will definitely be staying here again

Very accommodating, hotel is beautiful and staff very friendly. Will definitely be staying here again

Exceptional

Food was overrated and expensive. Breakfast. Not good value.

This stay was amazing. The views were extraordinary and the room we stayed in exceeded my expectations for the rate we paid.

Exceptional service from the staff from the time of check in to check out; my fiancé and I will definitely be back :)

Perfect amenities

Great staff and location!

Clean room

A lovely hotel. Highly recommend!

I have been to the Canopy several times. I look for them now because of the excellent service, great food, clean rooms…

Beautiful Room and View

It was very nice and fancy nice view of the harbor

Always the best stay here. Canopy Harbor Point is the only hotel I stay at while I'm Baltimore. Staff, restaurant and rooms are all perfect!

Great

Staff was exceptionally helpful and friendly.

Service was outstanding. Rooms were big, clean and comfy. Great stay in Fells Point.

This is out third time staying here. Everything about this Hotel is Wonderful. Staff is so welcoming. Clean rooms. Comfortable Beds. Great Food. Please stay here ! The views from the room are amazing !

Parking was $56 and told to us when booking. This is a ridiculous amount to pay for parking.

Wish I could enjoy the balcony but most of all great stay. Also a microwave

Clean, fancy, beautiful, well located

Clean room , friendly staff, great view

I will definitely stay at other properties.

Very clean and comfortable hotel. Was able to check in early. Staff was very helpful. Would stay there again!

A wonderful experience overall

The balcony rooms have a beautiful view

great location, friendly staff. Shower was sub-par - never got hot, the rainfall shower head did not work and there was very low water pressure.

N/a

Beautiful hotel. Wonderful views. Great location. Loved it.

Clean room and great staff food and staff at restaurant were below average

Everything was awesome

Patio door was hard to close and lock. Room 905

Great stay, the hotel was very clean, room was perfect. We received a complimentary larger room upgrade for my birthday. The staff was very welcoming and friendly. Will come back again!

Valet staff excellent: property great location and very nice

Exceptional customer service

EXCELLENT

Had to wait a couple minutes for room to be done but very clean. staff was super nice

The room was very nice and staff friendly!

Great stay! Nice rooms and friendly staff.

Fantastic views, spacious room and spotless!

The staff was friendly, the room was clean and well designed.

Great customer service

Spotless rooms and friendly staff.

It was a struggle with service - waiting at the bar for several minutes while others were serviced next to and around me; front desk doesn’t know the hours of the separately managed restaurant; house keeping’s loud knocking before check out.

Everything was perfect. Clean, modern and safe. The only place I stay when in Baltimore.

Great location

We had a great stay. The bed was very comfortable. And the restaurant was perfect!

We liked that we could walk along the water to get to the bars and restaurants in Fells Point.

Good views but this is not a 4 star hotel

Good location…a short walk to the grocery store, restaurants and the Baltimore Harbor waterfront.

Loved my room & balcony. Had enough space to walk around room. I can’t wait to visit again

Excellent; don’t hesitate, just go! And enjoy Cindy Lou’s repeatedly.

Nice property

Stayed here with my sisters while visiting family in Baltimore. The Canopy was a great choice. Guest services were super friendly and answered any questions we had. The room was spotless & we loved the harbor view from our room. The area was peaceful and quiet and walkable to shops & restaurants. I would highly recommend this hotel.

The atmosphere

I loved the views and that it is pet-friendly.

Nice location. Nice hotel. Restaurant food was good as well. I had the boneless fried chicken.

N/A

We had an awesome time. Lots of dining options around the hotel also a great restaurant within the hotel.

Power went out at the hotel more then a hour and had to walk up 12 flights because the front desk refuse to have housekeeping call the elevator up to my floor. When I expressed my concerns I was told there’s nothing they can do.

I requested a balcony room for my boyfriend‘s birthday and they wait to tell me the day of that I can’t get the balcony because some other party made reservations a year ago. It would be nice if they would let people know ahead of time so I can go find a room with a balcony somewhere else. I was so pressed for time to decorate my boyfriend‘s room that I just accepted a regular king size room. The manager was cool, he gave me some of the money back, free valet parking and free breakfast for our frustration. Also, I don’t know what’s up with their AC the next morning, but it was hot and I was ready to get out of there quick. For some reason, I think that’s on purpose to get guest out so housekeeping can clean. We will not be coming back. Eff that place!

Upon check in , I was given no information about hotel restaurant, breakfast or guest amenities. The night I stayed someone attempted to enter my room from the balcony well after midnight. I reported this issue to the front desk, who allowed me to check out and advised I call the manager. The check out was difficult as there was a crane blocking the street and I could not get my car to the valet area. I had to walk 2 blocks because the front of the hotel was inaccessible.

I really liked the location to the property. It was centrally located to the harbor area and Fells Point. I felt extremely safe in the area. It was ideal for a first visit to Baltimore.

This is a beautiful hotel in a great location. Really enjoyed the area and walk ability. Highly recommend.

Very nice hotel. Helpful staff

Very nice hotel sitting right on the water. Very convenient, within walking distance of everything. Shantia was the best@

Easy access, clean building

Cleanliness of rooms could’ve been better. Beautiful hotel location!

Everyone, thing, food was amazing

Location and great room

Great stay. Very pleased with wcwurhing.

Beautiful hotel, right on the water. Cost $115 extra to park there for 2 nights.

Nice property very pricey but good hotel need clean nice safe. The parking is crazy but they have valet. I would recommend this hotel.

I’ve stayed here several times. It’s always clean. The staff is friendly. The view of the harbor is the best.

I love the location and the view right on the harbor. I don't like that it is Valet parking only for $55 at that. It should be free. Staff is nice.

Nice property close to tons of stuff!

Best staff and hotel

Great hotel! Service was excellent - they were friendly & able to let us check in early which was super helpful. Beautiful view from our room, even in the rain! Room was beautiful - we will definitely be back next time we're in Baltimore!

Great Location on the wharf. Good area, good restaurant, great friendly staff. I wish they had a pool and jacuzzi for relaxation, but other than that, I would give it five stairs.

Very good place to lay your head. Nice views and safe surroundings.

Front desk and valet were very friendly

Garage, front desk

Great modern building. Great views. Cute walkable areas nearby. Definitely staying here again next time!

Cool

Great location and the staff is very helpful and friendly!

Nice room, but small, has a small fridge but not microwave. nice bar/restaurant water front with no many options. You can go out and have a nice small walk around and sit by the water.

Hotel was clean and room was nice. Loved that it had a fridge and safe but would have liked a microwave. Parking is a disaster. There is no direct connection from the parking garage to the hotel and the garage is shared with an apartments and other businesses. Valet was the only logical way to go. Overall our stay was good.

I have no complaints. Service was excellent. Room was very clean.

My Granddaughters prom was awesome! Everything went well and the staff and valet associates and manager was so nice! Thanks to Dawn for being extra helpful to us!

Clean, great location, friendly service

10/10

Staff very friendly and helpful

Over all good, not much hot in the morning

This was a great choice & a great hotel, great location ,great views, good staff, clean rooms and I will be back for another day soon

Great all around

Receptionist was extremely friendly , very easy valet services , rooms have amazing view of the harbor

Overall a great experience

Beautiful view from the bar/restaurant. Friendly helpful staff

our 11th story window were spectacular.

Front desk service was very cordial and inviting.

I loved how the

Great food, accommodations, and most of all the staff.

Clean hotel but food was terrible and the staff could care less about catering to the guest

It was very nice, right by the harbor. Service was kind and I felt my needs were met. The room itself was clean with a nice view. The lighting is very unique, and nice. Id come back if visiting Baltimore again.

Great stay. Nice view. Convenient location

i loved it, very clean and amazing staff

I always love staying at the Canopy whenever I’m in Baltimore. The views are great and the location is perfect as it allows me enjoy the walk along the water to get to all the Fel’ls Point restaurants and entertainment.

The staff was phenomenal and the ambience was amazing.

Very clean hotel, helpful and friendly staff! There is a nice restaurant in the hotel that was convenient for meals. There are limited food options in the immediate area, but Fell's point is about a 10min walk and has lots of options.

Safe area - nice lobby

Room was great. But lobby did smell like whatever the restaurant was cooking.

Great apot

Loved everything about my stay. Definitely plan on making this one of my go to hotels whenever I’m in the area again.

The Canopy Baltimore is consistently clean and comfortable. The location is convenient to Baltimore Harbor activities. The staff are friendly and accommodating. The amenities are good. I always stay here when visiting Baltimore. Recommended.

2. When they cleaned the room, they didn't clean the floor so there was still dust.

Everything

I loved the location of this property with its location in walking distance of Fells Point and Little Italy. The room has great water views. The lobby was spacious and the bar/restaurant also had water views. The staff was friendly. The only negative for me was the shampoo/conditioner and soap. I did not like the charcoal scent. We had a great time!

Parking is not free

Nice place near harbor and dining.

clean

For a chilly winter evening in downtown Baltimore, I'm disappointed to have spent so much money.

Very quaint and elegant

Amazing and accommodating

Amazing staff

New hotel, good amenities.

Definitely recommend place to stay.

The Canopy by Hilton Baltimore Harbor Point is a stylish, modern hotel with stunning waterfront views, excellent service, and a great location near dining and attractions. The rooms are immaculate, and Ampersea is a must-try. A perfect stay in Baltimore!

Amazing property. Highly recommended

It was a great stay for me all the way up until when I left my room and I came back to my glasses being stolen. I’ve reached out to the hotel I constantly get redirected to a line that doesn’t return any of my phonecalls. I reached out to the front desk they said they would get back to me in a day and it’s been a little over 2 weeks from now. Overall the hotel is nice but be careful with your belongings because you will have little to no help on retrieving them.

We enjoyed our stay here. Beautiful views

Nice corporate atmosphere like hotel. Difficult to navigate parking and hotel entrance. Signed for balcony, but did not get it

Couldn’t check in until 30 minutes after check in time and got the wrong room but good other than that

I stay was excellent, clean rooms nice staff. Everything was modern.

Anyway, the room was decent, but all of the amenities were charcoal scented. I didn’t enjoy smelling like a fire pit. And oddly, neither I nor my husband could figure out the coffee machine… it can’t be that complicated right? Guess again. Last complaint - the parking was insanely expensive. Roughly double nearby all-day rates in Inner Harbor .. we paid near $100 for overnight parking. We didn’t see any security, and had no issues, but we did see a guy peeling in the corner of the basement parking. Could happen anywhere I suppose but…

People were friendly and top tier views.

I love this hotel! The staff that greets you are friendly and helpful. The rooms (especially the river-facing) are gorgeous and well-kept. The restaurant is great--we love the breakfast selection and the wait staff is so great. A special shout out to Shatia, who upgraded our room and provided exceptional service, always with a smile. We will be back!

The property is new and clean. Noise in hallways and adjacent rooms.

This hotel was pretty decent. The room was clean, including the bathroom. My only issue was the smell in the hallway and upon first entering the room. It smelled like old wet carpet or musty old food. Thankfully I carry my own room spray to negate the smell. Other than that my stay was good!

Nice view and amenities. In house restaurant is delicious. Staff is friendly and accommodating.

Loved the harbor view

Everything was great!

Cant wait to make 2nd visit.

Resuarant food was delicious. I had a very nicely prepared salmon. These are expected at hotels but some places fall short. I will gladly stay here again. Really can't say enough good things about the staff throughout housekeeper, restaurant, front desk all contibuted to a very pleasant solo stay.

This hotel is brand new as are all the building in this part of Baltimore. Parking is expensive, so factor that in. Still, it is a good part of town and an easy walk to the aquarium and all those attractions.

Amazing stay , A1 service