La Quinta Inn by Wyndham Bakersfield South
About La Quinta Inn by Wyndham Bakersfield South
Located a 5-minute walk from Buck Owens Crystal Place, this hotel features an outdoor pool and hot tub and a shaded gazebo. It serves a daily continental breakfast. All rooms have free Wi-Fi. An HD flat-screen cable TV is provided in each air-conditioned guest room at La Quinta Inn Bakersfield South. All of the pet-friendly guest rooms include a coffee maker, a hairdryer and ironing facilities. A guest laundromat is provided to guests at the Bakersfield South La Quinta Inn. Fax and photocopy services are available. The Centennial Garden and Convention Center is 5 miles from this hotel. The Eagle Mountain Casino and Bakersfield Speedway are 10 miles away.
Amenities
- 24-hour front desk
- Fitness center
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Multilingual staff
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
The hotel received largely negative reviews, with guests frequently citing issues with cleanliness, maintenance, and amenities. Many guests reported dirty rooms, broken appliances, and unpleasant smells. The staff was often described as friendly, but unhelpful or unresponsive to issues.
- Friendly staff
- Convenient location
- Dirty rooms and bathrooms
- Broken appliances and amenities
- 2/5
Room very dirty and run down. Bathroom floor, tub and carpet and chairs filthy and stained. I used to stay here for years. No longer coming back.
- 1/5
I would avoid
- 4/5
Very friendly stuff. Nice breakfast. Fast checking in. Dirty floor, and doors. We saw one cockroach in the room.
- 1/5
Location was good. Ate at Denny's across the street. Room needed updated. Air conditioner and refrigerator were very noisy.
- 3/5
Noisy! Was placed between a work crew in the back corner top floor of the facility. The breakfast was bad. It got us by for the night.
- 1.5/5
Convenient Bugs little fly type things all over the bathroom in the bathtub!! Even after rinsing them down the drain they still came back. Couldn’t even take a shower.!
- 1/5
It was terrible very poor. The bathroom have hair and need a lot of maintenance.
- 3.5/5
Good
- 5/5
Exceptional
- 4/5
The staff was excellent The price was fair Time for a remodel Rooms felt and smelt like mildew The patkin lot and outdoor hallway are very disgusting Keep the homeless away they asking for breakfast every morning I came out my room
- 5/5
Exceptional
- 5/5
Muy bien persona y limpio
- 0.5/5
Everything.
- 4/5
It's okay to stay
- 1.5/5
Didn’t like it.. bathroom was smelly, the parking was safe but despite that… breakfast very poor..
- 5/5
Was a very good state, not noisi or anything
- 1.5/5
Average price for what we got. Decade,dirty hallways.sealings falling literally,everything it’s old.
- 0.5/5
Coffee was cold and burnt taste Yogurt appeared to be spoiled. Menu was limited.
- 0.5/5
Coffee was cold and burnt taste Yogurt appeared to be spoiled. Menu was limited.
- 1.5/5
Average price for what we got. Decade,dirty hallways.sealings falling literally,everything it’s old.
- 3.5/5
Good
- 3.5/5
Good
- 5/5
Exceptional
- 2/5
You get what you pay for.
- 2/5
I’ve stayed at other La Quinta locations that were much better maintained and felt significantly safer. The breakfast was also underwhelming, although there are nearby diners like Denny’s and IHOP within walking distance, which was one of the few positives.
- 4/5
Breakfast was great! Over all good experience.
- 1/5
The room smelled of marijuana and cigarette smoke. At the front desk, they refused to switch my room and were unable to issue a refund. I do not recommend this as a family hotel; for that price, I would have looked elsewhere. It was a terrible experience—I would not book here again.
- 4/5
Clean room, friendly staff, reasonable price. Good breakfast. Would stay here again.
- 0.5/5
So bad and disgusting raggedy. Quite literally up to standards. Everything the breakfast was so bland and plain nothing like other quintas . The bathroom door was chewed up , the room was dirty, they never offered a non smoking and I had stated I had children she gave me whatever room she wanted. I walked in and it smelled like cigarettes.
- 0.5/5
So bad and disgusting raggedy. Quite literally up to standards. Everything the breakfast was so bland and plain nothing like other quintas . The bathroom door was chewed up , the room was dirty, they never offered a non smoking and I had stated I had children she gave me whatever room she wanted. I walked in and it smelled like cigarettes.
- 3/5
Staff was pleasant. Room had a lingering smoke smell. Also smelled of mildew.
- 1/5
The pool area was just as bad. The walls around the pool were covered in what appeared to be black mold or heavy dirt. It looked so unsanitary that we would never consider swimming in it. To make matters worse, the room did not even include basic amenities like a fridge or microwave. The photos on Expedia were extremely misleading & looked nothing like the actual property or room we were given. What made the experience even more frustrating was the complete lack of customer service afterward. I contacted Expedia during the stay to ask if anything could be done because the conditions were so unacceptable. I was told they attempted to contact the hotel but could only leave a message. I asked for the complaint to be escalated or expedited, but nothing was ever done. I never received any follow-up from Expedia, & since we had already checked in, there was no meaningful assistance offered at all despite the condition of the hotel. Overall, this hotel was dirty, poorly maintained, falsely advertised, & neither the hotel nor Expedia provided proper customer service to resolve the issue. I
- 1/5
The room needs a lot of maintenance. The bed needs to repaired or replaced. It was very very noisy. There was live bug in the bed we had to kill. The rest room needs a.new door. It has large holes on the inside. The front door needs some weather stripping. The room was very noisy. The water facet needs to be replaced or repaired. Not pleased at all with this stay??
- 1/5
Our recent stay at this property was deeply concerning, raising immediate alarms regarding personal safety, basic hygiene, and structural security. The check-in process was exceptionally slow, and the front desk staff was unprofessional. While my family waited in the lobby, the environment became hostile due to a major disturbance involving individuals shouting and attempting to escape from nearby rooms. This lack of security extended to the exterior premises, where active solicitation was occurring in the parking lot, and multiple guest room doors showed clear signs of forced entry with severely splintered doorframes. The room itself was entirely uninhabitable,it was thick with dust and experiencing extreme heat that quickly caused my son to feel nauseous. Upon inspection, the wall-mounted air conditioning unit was completely destroyed and inoperable. Furthermore, the property maintenance was unacceptable, featuring heavily chipped bathroom tiles, peeling caulking, and furniture with damage that appeared to be bullet holes. We felt physically unsafe and could not remain on the property. I strongly advise families to avoid this establishment until management addresses these critical safety and maintenance failures.
- 4/5
Very good
- 1/5
Room was rundown and dirty. I would never stay here again!
- 3/5
After a long(700 mile) drive I chose La Quinta as it has been out 'go to' motel for years.Thw facility was okay but definitely showing its age. One reason we have often stayed at La Wuintasbwas the nice breakfast. This one stated 'hot breakfast '. Well hot I guess meant a do it yourself waffle and a cold hard boiltegg. I was very disappointed.
- 2/5
It's an old property that really needs work. Bathroom ventilation has not been cleaned for years. Tiles need grouting. Faucets are old and dirty - a real put off.
- 1/5
FEO
- 4/5
this property was well kept. The staff was great
- 1/5
We reserved this place and decided to relocate to another hotel. The attendant was nice and not sure what control he has over the hotel but the place was bad. Homeless people and drug addicts walking all around the parking lot. It’s right off the freeway which doesn’t help. People were partying in nearby rooms the shower water came out dark brown. Not ideal for families even for a short stay.
- 3/5
Staff was welcoming but bathroom counters and sink were dirty upon entering the room bathroom kinda run down. Issues with the tv but I was too tired to bother to ask the front desk bed was comfortable and sheets were fresh daily. Pool was also out of service which was a bummer, and due to that fact I didn’t even go around it so I cant comment on it any further. Breakfast offered was a decent variety pretty standard continental breakfast. Overall decent for the price though in any other circumstance I would have sucked it up and stayed in a nicer hotel
- 3/5
But the room was outdated , there was no outlet or plug for cell phone near the night stand …. Plus , no microwave …..very inconvenient for my trip . Can be improved! Please ….
- 4/5
Didn’t have breakfast. ALL the staff we interacted with were very friendly and professional.
- 5/5
I had a wonderful stay, staff was great pool was jice and breakfast was good. A great experience. close to freeway and food was close by.
- 2/5
This place needs to be needs a lot off work, old and dirty
- 5/5
Front desk was great with the resolving the issues I had.
- 1/5
I checked out the same night because it was nasty
- 1/5
Staff was terr
- 5/5
Need to clean renew the handicap rooms they really old
- 2/5
Old motel with a fresh coat of paint, tub was filthy and old, breakfast was...barely ok. Are is sketchy
- 5/5
Front desk was very helpful
- 5/5
Had a great stay.
- 1/5
The hotel is in a area with alot of homeless, the first room we entered was full of bugs in the restroom so we were given another room and it didnt have bugs but was old and tub looked dirty. The towels and bedding have stains. The people were nice but I wouldnt recommend this hotel.
- 1/5
Absolutely disgusting. This may have been the worst hotel I have ever stayed in. The room smelled funny, it was supposed to be a smoke free room, but someone definitely smoked in there.in the past. There was mold in the bathroom betwern the tiles. And don't get me started on the pool. My son was so disappointed in how nasty the pool looked. I did not allow him to use the pool, I was afraid he would get a brain eating amoeba. It was terrifying.
- 2/5
Not clean Unprofessional staff
- 1/5
horrible
- 2/5
The bathroom was the size of my washing closet. Was barely big enough for my son to use toilet with door closed cuz it was so small. It had 2 regular chairs with no table. The alarm clock plug was broke so clock didnt work. The beds was the most uncomfortable beds I have EVER slept on. Luckily we were only there for one night. The pictures are definitely different then the rooms themselve. I wish I had taken pictures but I was there for a reason so I got too busy to do it.
- 2/5
The rooms were dirty, and on top of that, the bathroom was terrible. The pool was full of trash, and the hotel was very poorly maintained.
- 3/5
Room wasn’t the worst but not the best either, the bed was comfortable but the fine growth of mildew in the shower was off putting. The breakfast was pretty low quality but the entire stay was quite economical. The neighbor’s loud 4:30am phone chat outside our room was annoying but I can only assume that she didn’t wake up the kids by having the call outside her room.
- 2/5
The rooms are very dated and in need of an update. the tub is a fit over tub so when you get out, the bottom of the tub is about 3 inches higher than the floor which we found to be a fall issue.
- 1/5
Staff was rude. Room was dirty.
- 1/5
awful
- 2/5
The bath towel had a hole in it, the shower water pressure was terrible and the water was cold. The floor was dirty and some kind of glue substance starting oozing from the floors (we were on floor 3). We checked out early and asked if we could get any compensation for the issues and the woman at the front desk was rude
- 1/5
Bathroom tub and toilet were very dirty. Also water came out red for a while until it became transparent but still had a weird smell. Sink was rusty. Fridge was displaced from the cabinet and was placed next to the bed and was super noisy.
- 1/5
Room was dirty . Bathroom door and closet door had dirty hand prints . Over all never stayed in a dirtier room . Went to front desk , asked for extra blanket clerk said they had no blankets. Asked in the morning if they had blankets and the morning clerk said yes. Not a good experience.!
- 1/5
The room was disgusting and it was definitely on the bad side of town. The outside of hotel was misleading.
- 5/5
Parking was great
- 5/5
A mini vacation when needed the pool is the perfect place to cool off in the Bakersfield heat
- 5/5
Friendly staff
- 1/5
would like refund of 50.00 minimum.
- 4/5
Was pleased with everything had one small misunderstanding with a staff but wasnt too bad. We hope to stay again in the near future
- 3/5
No partial refund or anything! I could have stayed at a motel 6
- 4/5
I was in a room converted to disabled. It had a tub/shower. 😢 It did have good hand rails, but I gave a traumatic brain injury and numb foot so it is just not a good fit for me. Also, toilet was fitted with a raised removable handicap piece. Not a true handicap room.
- 2/5
I as the clerk what it was for and said for anything i purchased at the hotel which they have nothing. I think that is my last stay. There needs allot of upgrades that need to be done on the roooms. The bathroom was unsat. Bathroom door had rot on the bottom. Bathtub is old and needs attention.
- 5/5
Great stay, good parking and service.
- 2/5
Very old
- 1/5
It was not clean and it smelled really bad and I would not stay again
- 2/5
Breakfast was ok staff was horrible they lied so we could not extend out reservation, then when we upgraded to the suite, which is the best room available it was dusty and the staff lied about the conditioner original room is left in and would no longer extend our reservation, even though we had insurance in the room and the suite
- 3/5
Room was fine but basic. Have stayed in much nicer La Quinta's. Toilet leaked at bottom and has clearly been doing so for some time.
- 3/5
👍
- 3/5
Very tight quarters in room w/tub and toilet. One bed was extremely squeaky and made loud creaking sounds when simply turning over in the bed. Comfort wise the mattress /pillows were satisfactory. TV was good, remote worked. Nice to have microwave and fridge in room. Breakfast was somewhat sparse and ended promptly at 9:00. Coffee unavailable after that except in room single cup coffeemaker.
- 1/5
We had to drive to get sodas and snacks , the walkways were dirty and it was just a nasty establishment, they truly have La Quinta a bad representation
- 1/5
Worst hotel I ever been to
- 2/5
Although check-in was pretty straightforward, the front desk person acted as if they couldn’t be bothered. The bed was fairly comfortable, and I liked how the room had a mini fridge, but the bathroom needs major work. The bathtub is old and not very clean. There was a lot of banging from adjacent rooms and from other folks hanging around that I decided to leave in the middle of the night.
- 3/5
There were several problems with the room. The sink drain plug was broken so the sink would not hold water. I needed to hand wash a few items of clothes, but this was not possible. Then I tried to wash them in the tub, but the shower kept leaking onto my head sinch the shower shut-off valve was broken. This room needs some work.
- 2/5
Needed a place to stay after a long drive, this place seemed fine at first. Checked in at around 10ish at night. Took a while to even get checked in, there was one person in front of us. Got our room key, got to the room and the key didn’t even work! Went back to lobby and turns out there were other people who had non working keys. Unlucky for them, but we decided to just go somewhere else, sketchy spot, doesn’t seem the cleanest…
- 1/5
Disgusting room full of he’s bugs NO HOT WATER. They don’t care if you complain. they are DIRTY AND CARELESS
- 3/5
The room was clean, comfortable. The outdoor walkways and the elevator need cleaning
- 5/5
Very friendly staff, they were accommodating to my request for a top floor.
- 1/5
Rooms smelled clean , but sheets and towels only looked clean. Most had makeup , blood or other items on them. Sheets similar. We were road tripping so we had our own blankets and pillows and used them after checking and stripping the beds to the bottom sheet only. Front desk person was kind and patient. It was pet friendly but dogs were aloud to bark ALL night long. This is not a business friendly workspace.
- 5/5
Overall the stay was very comfortable, The price was amazing to Stay the night
- 3/5
The staff was very friendly and welcoming, which we appreciated. However, our room smelled like cigarettes even though the hotel is listed as non-smoking. The pool also appeared to have mold, which was disappointing, especially since it was warm and we were hoping to enjoy it. With better cleaning and maintenance, this could be a much better stay.
- 1/5
Loud motorcycles all night
- 2/5
The staff was the best part of this stay. The room looked clean when I first got in but after being there I started seeing just how superficial the cleaning job had been. The bathtub had rust around the drain and the floors were clean in the middle of the walkway around the bed but really dirty along the walls. I felt down right lucky there was a box of tissues in the room.
- 4/5
The room was clean and the bed was comfortable. There must have been a roof leak at one time because a section of the popcorn ceiling was starting to fall down. The room could have used a little updating but it was fine for a place to sleep for the night.
- 5/5
Staff was great
- 5/5
All good
- 5/5
everything was great. We all enjoyed the breakfast, also
- 1/5
Room 141 the toilet didn’t flush an the sink was broke, they switched us to room 149 which had roaches an we ended up in 229 which wasn’t bad but I bought my own cleaning supplies, shower liner an mat for the floor an only stayed here for one day. Never Again
- 1/5
Mine was clean my group I went with all had issues with their rooms
- 1/5
Mold in shower, stains everywhere. They were cool and refunded but we couldn’t stay there. Heard the people in front of me all changing rooms for bugs, broken faucets and unlivable conditions
- 1/5
the room was very dirty the ac didn’t work
- 1/5
Room
- 1/5
The room smelled like mildew and fresh paint. I was not happy at all. I went back to the receptionist and asked for a refund. They said I needed to contact Hotels.com
- 3/5
Didn’t interact with staff much but they seemed OK.
- 1/5
It was your evening staff woman, upon checking in . She is judgmental of other calling a woman with a baby an out sider. Not renting a room to her and baby in 30 degree weather . We will never stay at a la Quinta again. Never
- 4/5
La habitación estaba limpia, el baño necesita mas limpieza habia en los azulejos partes como con moho al igual que la tina, pero el cuarto en si muy ordenado y limpio, en atención al cliente estuvo bien , el empleado fue amable lo que también no nos parecio es q nos mandaronbun link para hacer el chequeo en linea para no entretenernos en el lugar y de nada nos sirvio porq tuvimos que hacerlo de nuevo ahi,
- 1/5
I stayed here one night no issues, left went to whiskey flats k worked three days and came back thru. So I came back to this hotel. Checked in , upon check in . A Indian woman with a one year old baby came in to check if there was a room. The “Indian lady at desk” jacked up the price on the lady with baby” to 89.00 plus a 100 deposit. ( I payed 59.00. ) it was cold . As the lady left, the Indian clerk said” we don’t take outsiders”! I said what’s that? ‘ she said homeless. I said who are you to determined that and judge her with a baby? Who are you to judge her? She said it’s the hotels policy. I will never again stay at a la Quinta. So, based on how you look and ethnic status you are either accepted or not. Bakers field California. You sent this woman and her baby out to the cold . Karma prevails and evil people do exist. Shame on La Quinta !!!
- 2/5
Rooms gross.. boogers on walls. Other stains that could easily be cleaned. Breakfast was only decent thing.
- 2/5
There was a lot of homeless walking around the hotel. Rooms are super old. Door of the restroom hard to close. Very old fridge making a lot of noise during night. Seemed like a low income housing
- 4/5
Great quick check in process . Room was clean and breakfast waffles and coffee was nice to have n am since kids had a tournament down the street at Sports complex …
- 2/5
The bathroom was dirty, the shower does not work, the light switch by the door does not work.
- 1/5
I’m okay with the room that’s super outdated but I’m not okay with the room that has super thin walls that you can hear everything, and everything means all sounds that’s not appropriate for small kids to hear like mine. The room is super dirty too like there is a dirty underwear underneath bed, watch out for it at room 223 ;(
- 3/5
Clean and remodeled
- 3/5
Bathroom was not the best. The room smelled like smoking was taking place and that’s when I seen the bag over the smoke detector.
- 1/5
Room neglected n lack of effort by front desk clerk to resolve the issues.
- 1/5
I tried to call down and ask for a different room, but the phone didn’t work either. We were too grossed out to try the breakfast there and instead went over to ihop. There was trash all over the property. It looks like they never clean outside. One of the worst hotels I ever stayed at. The people were nice.
- 4/5
Of noises of shower use and other water flushes and stuff. Clean room thou
- 1/5
Room was basic which was expected. What wasn’t expected was the water damaged bathroom floor, no hand soap, broken outlets exposing electrical components, and just not well maintained.
- 4/5
Good amenities, rooms were nice and clean
- 2/5
The bathroom wasn’t clean and the bed didn’t seem clean
- 5/5
Perfect
- 3/5
I booked I checked in
- 1/5
Cockroach in the bathroom, dust and webs hanging above breakfast area. When mentioned to the front desk staff, they became very defensive. Will probably never stay here again
- 1/5
Terrible
- 1/5
I never complain or say anything, i just let it go and move on, but my family and i have never been so ready to get out of a hotel room in our lives. Truly the worst room I have ever stayed in. I was not greeted kindly upon check in but ignored for a minute. I did online check in for nothing i guess. And then theres the room. Disgusting doesn’t cover it. Rundown doesnt come close. It seems all the cleaner does is make the bed and put out new towels. Hair was everwhere. White liquid splattered on floor length mirror. My mind was blown that my family of 4 was given TWO towels to shower with. 2 total. Lastly, the tv turned on, but the “cable” box didnt work. So we watched tv on our phones. The stay was worth not even half of what we paid. I was grossed out just being in there. Awful and so disappointing after a long drive. I truly thought La Quintas were supposed to be nice but definitely wont be booking one again.
- 5/5
Good for the money.
- 5/5
Their staff incredible kind and helpful, they are their to really make you feel comfortable and thats a plus
- 1/5
Stained bed sheets, unclean bathroom with bad odor, missing DO NOT DISTURB sign. Not worth any money spent on room. Dissatisfied.
- 3/5
Room was old. No USB ports. Outlets were so old I couldn't plug in a block to charge my phone. Shower was good especially because I do not like really hot showers. Hot water never wasn't overly hot. No hand wash clothes. But if all you want is a bed and a pillow, it was great! Bed was not hard or too soft and pillows were all different thickness and texture.
- 1/5
I left within 45mins of checking in with the front desk as I had to call around and book another hotel room which was another 15mins away after making a 2 and a half hour drive with children. I made sure front desk knew I was leaving and was leaving the keys in the room.
- 2/5
Facility is just very old and any updates or repairs were done poorly. The breakfast buffet was okay but the area to sit and eat at was again poor. I made coffee and tea and left. I would not suggest anyone book rooms here unless nothing else available.
- 3/5
The breakfast did not look fresh at all. Limited healthy options. The telephone in the room did not work. The refrigerator made a clicking noise. The staff was friendly.
- 2/5
I had to use shampoo. Property in poor condition
- 3/5
My room was not as clean as on my stay on December 31 it needs more attention and cleanliness on the room
- 2/5
There were people knocking on the doors loud at 2 am, yelling and fighting.
- 5/5
I didn't have breakfast yet
- 5/5
Service and room was excellent
- 5/5
I love the privacy great place for cross-dressers
- 4/5
easy check in
- 4/5
Yes
- 3/5
The toilet sounded like it was running most of the night. The tub/toilet room was so small it was difficult to close the door. Count find the ice machine. It wasn’t a bad one night stay but I wouldn’t want to stay longer.
- 3/5
They were kind and room was good for money. Just location had a lot of homeless roamers
- 5/5
All was clean and good staff.
- 4/5
Good
- 1/5
nothing was clean in this property. the bathroom was the worst - okd, not clean and extremely small!
- 2/5
Bathroom way out dated
- 5/5
Yes, a great stay with super clean and good amenities.
- 4/5
The Quilts in room is very thin, they arer not for winter. bedline are not comfortable
- 1/5
Breakfast consisted of waffles boiled eggs cereal bread items such as toast bagels mini muffins. Coffee juice and milk that had been poured into a pitcher. It was OK. Displayed poorly but it worked i guess. Service from the first man i spoke to was extremely poor. We drove from out of state and was told we would be charged 33.00 to check in a couple hours early. So we waited. Went back still before 3pm and the nicest lady checked us in with no extra fees. The room was sub par. Mold in the bathroom shower and ceiling. The TV wouldnt work. Beds not comfy and mattresses were stained. Will not stay there again. The only nice thing about the place was the nice young lady at the desk
- 5/5
One less stress is a well lighted parking lot. Front desk was friendly, tho we did not have breakfast since we have left early.
- 5/5
Very quiet and a lot of privacy it was great for cross-dressing
- 5/5
The room was nice and spacious and also had great lighting for making videos
- 2/5
No cold water in the shower only hot, very hot!
- 3/5
No cable
- 3/5
Amenities could be better. There were no facial tissue in the room and the coffee maker was extremely dirty and broken
- 3/5
Neighborhood is sketchy a few men on bikes riding around hotel, hoodies, low riding ,smoking. Property has had better days. Air/heat system not completly attached to exterior wall cold and noise came in freely. Door of bathroom and closet were very nasty.. tv wasn't working asked to fix Nothing. alarm going off in the adjacent unoccupied room until 2am, notified office 3 times. trucks raving engine for a long time outside. I fell asleep around 3-3:30am from just being exhausted. Not a good experience. Not good for "normal" life partern.
- 5/5
yes
- 5/5
Yes
- 5/5
The employee bthat checked me in was excellent. The bed was very comfortable and the room was really nice.
- 4/5
No micro or frig in room. Needed some maintenance.
- 1/5
"SOE" and I'm been getting the wors rooms ever, even in Vegas they gave me noise room like never before, this room at la quinta not even turns on!! I'm a good customer from you guys (Expedia) and I'm getting the this instead.
- 1/5
I'm ra
- 4/5
Good value.
- 1/5
Rooms were very unkempt, found a roach infestation in one room and the other room needed deep maintenance.
- 3/5
Rooms were tiny bed was small
- 4/5
good stay
- 3/5
I found this motel to be a strong “okay” where all aspects of the room need some attention in order to justify a better rating. The staff were pleasant.
- 5/5
Perfect, such a sweet attendant, let my husband Ave a handicapped room, thank goodness!
- 2/5
Room was old and outdated. Staff was friendly. I was charged twice once by wydam once by Expedia.
- 5/5
Very nice room
- 5/5
Clean room.
- 1/5
Room dirty
- 2/5
I didn’t want to touch anything in the room. The bathroom was gross ( patched tiles, and shower). Lights and other fixtures with chipped paint. Ichhy
- 4/5
Was able to check in extra early due to weather conditions without a problem. Only serve continental breakfasts.
- 1/5
The room was dirty, neighbors were frightening, and the stay was low-quality in general.
- 4/5
Spotless clean room, friendly staff
- 1/5
The check in wasn’t smooth the cost was more than indicated
- 1/5
I am writing to file a formal complaint regarding my recent stay at your hotel from 11/05 to 11/07. My experience fell far below reasonable expectations for hospitality, safety, and basic comfort. I have outlined the numerous issues I encountered below. Room Amenities and Condition: The room was missing basic amenities that were advertised or are standard, specifically a refrigerator and microwave. The furniture in the room was sparse and inadequate. Multiple electrical outlets in the room were non-functional, creating a significant inconvenience for charging essential devices. The bathroom shower contained significant mildew and mold growth, which is a health and cleanliness concern. Service and Privacy Issues: I requested and paid for a refrigerator to be added to the room. When it was delivered, it was malfunctioning and froze all of my perishable food items, rendering them unusable. On 11/06, the maid service entered my room without my prior request or consent, which was a violation of my privacy. My sleep was severely disrupted by noisy neighbors on multiple nights, with no apparent intervention from hotel staff. Most alarmingly, during my stay, my vehicle was vandalized while parked in your hotel parking lot. The security of the parking lot was compromised, as there was a significant and persistent presence of homeless and loitering at the breakfast bar. Given these failures, I believe a significant refund is warranted.
- 1/5
Pillow and bed sheets had bed bugs! Sheets were stained too.
- 2/5
El cuanto
- 2/5
The blankets and the cover on top of the beds were really hard, ugly blankets not soft at all
- 4/5
The room was very clean, and comfortable. For a budget price this was an excellent stay. Close to restaurants and gas and the freeway
- 3/5
Zero usb plugs for electronics. You have to supply your own.
- 3/5
The non smoking rooms smelled like smoke still. Glass was found on the floor of our room. The only thing we liked was the breakfast.
- 3/5
Bagels need to fresh
- 5/5
Breakfast was good. Room was clean. Property was nice.
- 2/5
The rooms had a very strong bad odor I don't think that I ever going to stay there again.
- 4/5
My only complaint was not having easy access to 110v plugs for my computer, cell phone charger, etc. in the main room.
- 4/5
bathroom stink. elevator bad condition.
- 1/5
Lots of flys in the bath room
- 3/5
Bathroom stink, women hair in bed.
- 1/5
The room was absolutely inhabitable. Filthy carpet. Bedding with crusty stains on it. Dirty baseboards on bed. Rusty racks in fridge. Lamps not working. No clean towels. Much more.Checked in, then checked out immediately. False advertising. The picture on the Expedia website did not look like this disgust room we had!
- 5/5
Very close to freeway, walking distance to restaurants plenty of parking
- 5/5
All good
- 1/5
Breakfast was ok but dirty eooms.
- 2/5
Room was old, floor was worn out
- 5/5
Quick overnight and room was clean and price was reasonable.
- 5/5
Clean room, friendly staff
- 3/5
Wasn't happy
- 4/5
Nice room good value for the Price
- 5/5
Good
- 1/5
Bed bugs in bed it gave me a rash all over my body picture of a bed bug
- 1/5
When we tried to clarify the misunderstanding and even finally offered to pay the additional fees, the manager became rude and dismissive, calling us dishonest. When we questioned the rude behavior, the manager refused to provide service, even though it was late at night and we were traveling with our toddler and the room was booked and paid through expedia. This experience was deeply upsetting and left us without accommodation after paying in full. I respectfully request a full refund and that this matter be reviewed with La Quinta management to prevent similar incidents in the future. Thank you for your prompt attention to this serious issue.
- 4/5
Staff was nice and friendly. Room was clean and comfortable. Didn't check laundry. It was written that polo is availble, but unfortunetly it wasn't. The breakfast was very good. I had a wide choice of fruits, tost and gofers there was orange juice, coffy and milk, a few different types of flakes
- 1/5
I have no idea how this could have gotten any score higher than a 1, maybe a 1.5 because the staff was friendly. The first impression is poor, but that was just poor paint Joe. Paint spots everywhere. Food hardened on the desk required my pocket knife to scrape it off.
- 2/5
Staff was great but the room had spiders and roaches
- 1/5
The room was very dirty. There was hair all over the restroom. The sheets had holes. The elevator did not work and I have mobility issues. Do not recommend.
- 4/5
Other than the cockroach that wanted to stay in our room, and a car parked in a disabled space that had no sign to be there, it was a good stay.
- 5/5
Sketchy feeling area, but that's not the owner's fault. I spent the night fine and
- 2/5
It took the Gentlemen 40 minutes to check me in . They wanted to down grade my room and elevator was not working.
- 4/5
Could not understand the help at the desk . Seemed to be English learner. Also not all seemed to be fully trained in the company rules& offerings.
- 3/5
Upgrade bathtub and clean the floor
- 2/5
Room isn’t good
- 1/5
We did not stay there I need to contact someone for a reimbursement.
- 1/5
The toilet got plugged up and they made me to the work.
- 5/5
Cool place
- 3/5
A lot of homeless around
- 3/5
Room was cigarette smoking smells
- 5/5
Room was clean, good breakfast and quietness
- 1/5
The room was filthy, in bad disrepair and everything was bad, bad, bad. Had to clean the bathroom. Even the continental breakfast was bad. Need to close this hotel location down make La Quinta look really bad.
- 5/5
Excellent location and good customer service.
- 2/5
Room was uncomfortable and it looked dirty…. And the sad part was I paid for an upgrade…. Imagine, If I hadn’t upgraded!!
- 1/5
I requested to clean the bath tab and the bathroom door didn't close properly the hair dryer is not working so it was inconvinience for my family.
- 2/5
The up keep of the bathroom was disappointing.
- 1/5
This was the worst place ever roaches all over the room, my daughter was in the hospital by there and my husband and 3 kids needed somewhere to sleep while I was at the hospital with our daughter. They were in the room for 5 minutes and had to leave immediately due to the roaches and they refused to refund us the money for the room and were rude about it. They wanted to switch them to a different room but if one room has roaches they all do and with special needs kids and my husband having medical issues they can not be around that. We live in WA and my husband had to go sit in the parking lot of the kern medical center with our 3 kids until my daughter was released at 7am. I called the to talk to the manager and was told they werent there they would be back in a hour and they would call me and I never got a call back. I will be contacting the bakersfield health department tomorrow. DO NOT STAY HERE
- 2/5
I'm disappointed with the facility, it the worst La Quinta hotel I have stayed. Other than friendly staffs, nothing else satisfy me.
- 2/5
So I booked the hotel at hotels.com and when i arrived the clerk said it was a $50 pet fee. So i paid it after complaining that i was told it was $25. After i checked out i get a form by email and it said $25 pet fee. I would like to get tgat credited back to me.
- 4/5
Restroom not clean bathtub was dirty srvice was ok !!
- 1/5
our room was not cleaned did not make beds abnd if i could have got my money back i would have left.
- 3/5
Our room floor was dirty. The lobby also dirty. The receptionist friendly. Everything looks run down.
- 5/5
Clean place
- 1/5
The sheets had burn holes it didn’t seam like the place was mopped there was still stains on the ground the shower was discussing. It’s never been bleached
- 3/5
the hotel was clean, but there was homeless people around it. Then I feel very safe. They’re not feel very safe.
- 2/5
The room had much damage that was just painted over.
- 4/5
could have been a little better pointed.
- 4/5
Place very clean and had everything i need it i sleep great no noises bed was comfy breakfast was really good
- 5/5
It was a very clean room very quiet staff was excellent
- 2/5
Bed average - food good
- 2/5
Old and dirty
- 3/5
The hotel was in okay condition, not great. The building I was put in did not have a working elevator, I was told this on arrival and I should have asked for another room. I did not feel safe going out after dark due to the homeless population. The room I was put in had a corner that was empty where I assume a table should be since there was a chair there. The bed in the room was in okay condition, I slept well. The tub was outdated and needed a good cleaning. Thankfully the air unit worked great.
- 1/5
Most dirty bathroom I ever entered.
- 2/5
This is a very noisy budget property that hasn't been updated in quite some time. The staff were wonderful.
- 1/5
We have used laquinta a lot. This is the worse. Its unsafe. A runner from police was caught near our room. Food was lousy. Towels was old. No lotion was provided
- 5/5
I was perfect for us
- 1/5
We found cockroaches in our room, the TV was not working at all, there wasn’t a table. And the room was overall dusty, the sink clogged up, and lastly the bathroom wasn’t clean and the shower had stains all over it. Overall, bad experience for 4 people staying.
- 1/5
Just really dirty, restrooms very small as well.
- 5/5
Quick check in great size room and bed
- 2/5
Th e bathroom was and nasty, it was stained and dirty, and the beds were smaller than what they said.
- 4/5
Perfect for a quick overnight stay on a road trip. The price was right and the room was fine.
- 1/5
Smell of cigarettes , dirty
- 5/5
Very nice and clean. Quiet and safe
- 3/5
Had to always ask for House keeping, to clean your room. Just not good service. When I take my dog, outside to go potty, you have to always look around, because of all the homeless people running around.
- 3/5
Good experience
- 4/5
everything in walking distance
- 3/5
everything is in walking distance
- 2/5
Nothing special… front office staff very rude & not helpful. Also, asked for a room accommodation to lower level ahead of time & called before we got there “was told yes-no problem” then when we got there we were on the 3rd floor. Top latch on door broken & smells like weed ☹️
- 1/5
We initially went to check out the room and found bugs in the bed. It was filthy and more than one type of insect. There were cockroaches crawling across and the outside of the room.
- 2/5
The TV would need programming every time it was turned on other wise we could not watch anything. Looked outdated. Bathroom sink had cracks in it. Only one trash can in the bathroom.
- 3/5
We would've slept just fine but the AC unit was loud. Found a few spiderwebs on the corner of the ceilings. Bed was not very comfortable but we just needed to rest.
- 4/5
Good
- 1/5
The worst la Quinta stayed in my life . Dunno how they give you a smoking room . When you told them non smoking . Everything about this place was bad .
- 2/5
Not like: found cockroaches in the room
- 1/5
Smelled bad, water seeping up through floor, roaches
- 5/5
The property interior is old and there’s paint missing and just it looks too worn it was clean, but it was older and needs an update
- 2/5
There are better Hotels in the city at the same price range in much better condition and surrounding areas.
- 4/5
Comfy place. Clean. Easy check in Thanks!
- 1/5
Very dirty , black mold on bathroom
- 5/5
Front desk help me sign up rewards program, The rooms are up to date Property is kept Up And it's clean. But what I wasn't pressed by the most is The security. We're very nice and made me feel like my car was safe. And these guys knew what they were doing
- 3/5
Reserved 2 rooms , one room was nice looked like pictures 2nd room looked nothing like picture was old , old rug, bed was uncomfortable. It was late and we were only staying 1 night so just went to sleep. However , I did send a message to front desk and was never responded to
- 1/5
Jamas se queden en este hotel fue horrible mi experiencia en todo sentido la limpieza fue lo peor cucarachas comida podrida de otros inquilinos la habitacion super apestosa a humedad y suciedad el desayuno muy pobre solo un cerealito cafe y pan y aunque nos cambiaron de habitacion no hubo mucha diferencia mal en todo sentido homeless afuera y para acabarla no puedes comunicarte con algun gerente.
- 4/5
The room is not sound proofed well. Even though our room was near the rear of the property (far from the ice machine), we could hear the roar of the freeway several hundred feet away all night. We could hear anyone passing by our door, especially if pushing a cart over the slip free plates for the handicapped rooms next door.
- 2/5
You get what you pay for here. Found baby cockroaches
- 4/5
It's better than all the hotels with the same amount of stars
- 5/5
The property was wonderful and clean, works great customer service.
- 1/5
Homeless people all around, cockroaches in the room, room smelled like pee, paint chipping, bathtub leaking and the drain plug didnt work. Awful experience i had to check out early
- 4/5
She was engaging, easy to talk to and very clear with the process. Room was clean, my wife loved the Dove toiletries, there were signs stating they were under renovation, the breakfast area was clean and provided a yummy start to the day; the only down side was that the pool was closed.
- 5/5
Absolutely nice and inexpensive. Restaurants next door and centrally located for the city, with freeways nearby.
- 5/5
Our stay was very good. The front desk were friendly and greeted us when we arrived good service. The room was nice.
- 5/5
Good.
- 1/5
Nothing good to say it’s all in the star ratings above!
- 3/5
The toilets are low. Breakfast was ok. There is a very good Mexican restaurant very close.
- 2/5
Acceptable
- 3/5
The please needs more maintenance the floor looks like old the bath look super old not clean
- 2/5
Temps in Bakersfield over 104° and the AC in our room did not work. Room had an odd odor. Found that there was some water saturation and damage of floor in bathroom. Mildew odor. Has to be heavy mold damage. Also tiny roach like bugs from cracks in tile in bathroom and vanity area around sink. Water oozed up from under flooring when stepped up on. Remote for TV didn't work, worked intermittently. Alarm clock went off at 4 AM, turned off. Went off every 20 minutes. Couldn't get it unplugged! Think I got three hours of uninterrupted sleep then little stints of 15 minutes there. Rough driving home. We were unable to get breakfast, not even coffee. Packed with people from open (7 AM) until at least 9:15 and we had to leave and get on the road. At checkout the clerk was apologetic but made excuse that owner recently purchased and was making repairs. Room 106 should not be given out until it is completely scrapped and repaired. Really disappointed.
- 5/5
Exellent
- 4/5
Clean
- 2/5
The area around the hotel is very dirty. The doors in the room to the rooms to any section of the building show many points bad paint jobs and poorly done overhalls. The room was poorly lit. The freezer section was so frost ridden it was hard to close the door. The bed linens had tried paint on it and you could see bad repaints all over the room on tiles etc. Very poor from other la quintas we have stayed at.
- 5/5
Property looks clean.
- 2/5
They never received my reservation. I don’t want to get booked for two room that night.
- 5/5
Very convenient, but not the cleanest it could have been. Staff was very friendly.
- 1/5
It was also a very strange smell in the room. I had to leave the door open for a while to air it out.
- 2/5
This property needs a renovation. This is nothing like other la quinta s I have visited so far. Room was not that good. In breakfast area roaches noticed inside the trays. Staffs were good and helpful.
- 5/5
It was good, specially with breakfast
- 4/5
Nice and peaceful
- 5/5
I go there quite a bit when i go that way rooms are always clean very nice people
- 4/5
Staff was excellent. Professional and very friendly and helpful. But in a bit of a less desirable area and the building was under renovation. Worked out perfectly for me, but some might not like the area or the condition of the building and rooms. The room was clean, but in need of some repairs.