DoubleTree by Hilton Hotel Bakersfield

The DoubleTree Bakersfield was an okay to good stay. The outside grounds could be a bit more cared for.

Superb

Always love staying here the staff is always friendly

Superb

No microwave in room.

Exceptional

Lady at front desk was very welcoming and sweet. Very easy to check in and out. Very clean! Plenty of parking.

Superb

Poor

Staff and Room was great. Hotel is very large and a bit difficult to navigate through but other than that, its a very pleasant hotel to stay at.

Great pool, very clean and quiet rooms. Fridge didn't work very well

Amazing

That there was enough parking, slots lots of ice machines inside the hallways. A very nice and clean swimming pool for the families to enjoy. But the most important was the security entrance doors as well the room doors with 2 safety locks. Thank you!!

Very clean and the staffing are amazing N/a

That the facility is always clean and fresh that's where I stay anytime I'm in California which is almost once a year. The staff wasn't as cheerful or welcoming as in my past visits

Very good

Convenient location. Very comfortable beds.

Exceptional

Very clean and modern rooms ! Just a little more information from personal on the lobby about how to travel inside the hotel ! Too far walking distance to the lobby going outside the building!

Everything is outstanding! We will be back there soon

Most convenient thing for me was the Tesla superchargers

Exceptional

Very comfortable beds and pillows. AC worked great too. Nothing

Very comfortable beds and pillows. AC worked great too. Nothing

Super convenient and it was clean

Exceptional

Room was clean, bed not very comfortable, hot tub out of order, and no cookies when checking in.

Fantastic hotel, I love it every time I stay!

The hotel is very clean, and the staff is very friendly. It’s close to a lot of good restaurants and places to shop. I also feel that is very safe to stay there.

Perfect as a stop for driving on a roadtrip, good room for a night of sleep. Pool side room was quite, good bed and nothing more. Don’t expect to do much in the area, or see around.

The staff was excellent and the location was great

Jacuzzi was closed , pool was very dirty , we found a small cockroach in the middle of the night ruined out stay .

Cons: wasn’t informed about discount at the restaurant next door, ac unit was extremely loud/squeaky when turning on and off every 20 minutes/24 hours a day

Staff very helpful

Clean room & staff very helpful.

The location is great, the staff is friendly and helpful, and we enjoyed our stay

Friendly staff, Great location, good facilities N/a

Very welcoming staff. Beautiful facilities. There was a car show going on and even after traveling the entire parking area near our room we couldn't find a vacant spot. Multiple spots taken up by temporary visitors at the bar. We had to park & carry our luggage about 200 yards from our room.

Friendly staff, Great location, good facilities ? N/a

Very good

Very welcoming staff. Beautiful facilities. There was a car show going on and even after traveling the entire parking area near our room we couldn't find a vacant spot. Multiple spots taken up by temporary visitors at the bar. We had to park & carry our luggage about 200 yards from our room.

Very good

Very clean room and comfortable stay.

Comfortable beds Nothing

Comfortable beds Nothing

My husband and son had a GREAT time at the hotel. It was such a lovely stay. They didn’t want to leave. My son loved using the gym, and spent a lot of his down time using it. They had a great time. Room was super nice and felt very fancy. They will stay there again.

Good

Very clean. Great staff. No eating service there

Bed was comfortable and the towels were soft. Three stars though because the paper coffee cups had a bunch of filth inside it that made it unsuitable to make coffee with. The room also had a really bad odor to the bedding and the carpet. It was almost like a wet dog smell combined with wet garnets that stayed in the washer for far too long and started to mold instead of going into the dryer immediately. Highly recommend carpet cleaner.

Beautiful property, good price, great location close to the highway but not noisy. Comfortable, spacious room. Huge desk I needed for organizing my work. Excellent bed and pillows. Spacious, clean bathroom with excellent water pressure and water temperature. I just came back from a month-long trip in Spain. I love it there, but the hotels I stayed in were cramped, expensive, and lacked the furniture I appreciate so much at this Doubletree. Only that, with my schedule, I had to leave after one night. I would have been happy to stay longer.

Beautiful property, good price, great location close to the highway but not noisy. Comfortable, spacious room. Huge desk I needed for organizing my work. Excellent bed and pillows. Spacious, clean bathroom with excellent water pressure and water temperature. I just came back from a month-long trip in Spain. I love it there, but the hotels I stayed in were cramped, expensive, and lacked the furniture I appreciate so much at this Doubletree. Only that, with my schedule, I had to leave after one night. I would have been happy to stay longer.

What a great place to stay! Room was perfect; staff was friendly, helpful and professional. Room service for late night stack was spot on! Breakfast was delicious! Thanks so much!

Absolutely a beautiful, clean, nice hotel Nothing

Exceptional

Absolutely a beautiful, clean, nice hotel Nothing

Halls needed vacumning.

Halls needed vacumning.

Room was clean. Check in was a breeze. No issues. Property is maybe a little dated but overall in very very good condition and is spacious...I like the feeling of the place.

Exceptional

Clean

The room size was good and the beds were fine The reception was not welcoming, there was a smell in the corridor and no sealed windows

The place is in serious need of an upgrade.

Every was amazing

Every was amazing

Nice place

Clean rooms and the price

Rooms t always clean and friendly staff.

Exceptional

Great location.

Would definitely suggest Doubletree Bakersfield to others. Another bonus are all the Tesla charging stations on site.

Playa, la comida deliciosa tambien

Superb

Superb

Great staff and hotel

Good choice for the stay.

Nice place close downtown

Hotel needs a refresh. Hotel next to major freeway and a lot of noise.

The breakfast was good but expensive.

Large, comfortable room. Friendly staff. Am spoiled by other hotels having free breakfasts.

Staff was amazing and kind. Property was very clean No complaints

Clean and comfortable room. Nice check in staff.

Really enjoyed the stay

Always great to stay here

There was no microwave in the room. Also there was no free complimentary breakfast offered. And I found a pubic hair on the comforter which was not very nice.

We really enjoyed out stay

Yes! The rooms were clean.The breakfast menu was good - however it is not free.. Prices were reasonable and the food was good..

Very clean and comfortable. Staff was very pleasant

Friendly staff. Good location

We ate at the hotel resturant but we had to pay. It wasnt a part of the the amenities in the hotel. The staff that took our order where not friendly at all. Regarding the hotel, it was very clean and i enjoyed the pool.

Room not as clean , checking through app didn’t go through after putting my information and selecting preferred room

The room was large, clean and modern, as was the lobby, bar and restaurant, but the hall area was filthy. Apart from that 4 stars all round. Very reasonably priced.

Plenty room space, staffs are friendly.

I have no idea why they have balconies with no furniture. Bring your own folding chairs I guess

Very clean and friendly

Hotel super clean and with friendly staff!

I only stayed for the night and left for an early morning meeting. I wasn’t able to enjoy the breakfast but the hotel was clean and quiet. Friendly staff.

Didn’t have breakfast there

all food

Breakfast was great

It was pretty good.

.

Very good

Ok

No issues at all, everything was great, staff was polite.

Very clean rooms i like how they text you on your phone if you need anything let them know pretty cool

Fish roll over in a barrel

It’s an older hotel with some nice updates. The beds were clean. There is a smell in the hallways and in the room. But it was good for one night. Close to the freeway and Costco

Comfy bed and enjoyed the staff

My stay was wonderful

The breakfast voucher lets you order anything off the menu. The room was clean, comfortable and pretty large for 2 queens.

Stay was great, hotel is always nice. Only problem is both times I stayed there this week the digital key would not work after I checked in so I had to go to front desk to check in and the room I was told I would get online is not the room they gave me. Other than that its always nice at a Double Tree.

Great place for cheap…. Just make sure you request a room away from the freeway side

Property was clean.

We were not aware thst the rooms were not cleaned evryday and had to ask for extra towels and coffee from front desk

I loved the indoor plants and the landscaping around the property. (I watched hummingbirds in the bushes during my workout. ☺️) The pool area was okay, not many chairs but clean. The gym was good, too. We didn’t have time to enjoy the bar and we ate at a nearby restaurant so I can’t speak to that. My only mild complaints are slightly worn/torn hallway carpets with a bit of a musty smell and the elevator is painfully slow. Not a deal breaker though. Very nice, we’d stay again.

Nice big room

The room was pristine. The bed comfortable. Everything was nice and quiet.

Sheets sre too rough

Easy to check in with app, clean comfy room, pool was nice, restaurant on site was pretty good and reasonably priced. Tesla chargers in the parking lot were a plus.

Clean and quiet place to enjoy a weekend.

Clock was not updated to daylight savings time

The staff member who checked me in was friendly and explained the property layout.

We loved our staycation here. It was quiet and roomy. I think the only thing they can improve on is the WiFi. We didn’t have a connection. That was kind of a downer. But, otherwise great experience.

The Check-In area was very clean. The shower was slippery and I fell over the tub to the floor backwards.

Too much traffic near hotel - noise from vehicles driving along the highway kept us awake at night.

Great

There were roaches crawling around at night

Nice lobby bar, comfy beds.

Hotel room was nice and comfortable. Wish the room would had, had a mini fridge.

I dont kitchen

Unfortunately, this time, people got rowdy in the hotel parking lot overnight. I woke up Saturday morning to find some overnight partiers left trash (a beer can and snack wrappers) scattered and a big dent in my car as well. When I went to the front desk, they told me the manager was not in until Monday, and they'd call me back. I did not notice any calls, so I called back today. The front desk forwarded me to the manager, who did not pick up. The parking lot cameras are useless, and the security is ineffective. I'm disappointed because I really liked this place, but I will have to find a new go-to Bakersfield hotel now.

VERY GOOD

The hotel was clean. But the property is located next a highway and the traffic noise was loud.

Clean room , kitchen food good and the staff was friendly and helpful... Very enjoyable stay...

Sucio,la resepsionista muy mala atención

Not bad but aged property

Very clean room and spacious with the excellent service

On my second night, while I was in the bedroom, I saw a massive cockroach. I completely panicked as I really hate insects, especially cockroaches. It happened around midnight and I immediately called the front desk. To their credit, the staff handled it quickly and allowed me to change to another room, which I appreciated. Before that incident I actually liked the room. It was spacious and when I first saw it I thought it was nice. However, after seeing the cockroach it completely changed my perception of the stay. It made me question how clean the hotel really was, and unfortunately it really put me off for the rest of my time there. I want to be fair and say that the staff were helpful in the moment and did move me to another room quickly, but the experience itself definitely affected my overall impression.

nice property and staff, clean room

friendly staff, nice and clean room, great restaurant on site and nearby

I did not use the pool

perfect for the night before my sons early hockey game. clean room and nice staff

The room was clean and neat and spacious however, they placed us on the side of the hotel that directly faces the on-ramp to the 99 freeway. All night long we heard motorcycles gunning their engine to get onto the freeway along with diesel trucks and we thought to ourselves is this because we’re not Hilton members would status? Why would they put us in such a horrible place when the hotel clearly wasn’t that full. Another surprise was the buffet breakfast was $21 a person. Upon inspection. It was no better than a comfort Inn buffet breakfast so we skipped it all together.

First, our room was nice, clean and roomy, beds were comfortable and shower good. But now, this place needs some renovations. The check-in counter has chipsand old, carpets seem old. The whole hotel needs some TLC. Didn’t find any security around and there was some kind of rude bike club. At 10pm when we arrived, a bunch of bikes, were just outside the check-in area outside, diving their engines, playing music as loud as can be, just a very uncomfortable situation. Starting at 6am, people started leaving their rooms and when their door shut, it was so loud you’d nearly jump out of bed. Oh, and DoubleTree not having their cookies? What a shame, those could have made it a little sweeter. I do have to say, the poor guy at the check-in counter, Bryan, was very nice.

First, our room was nice, clean and roomy, beds were comfortable and shower good. But now, this place needs some renovations. The check-in counter has chipsand old, carpets seem old. The whole hotel needs some TLC. Didn’t find any security around and there was some kind of rude bike club. At 10pm when we arrived, a bunch of bikes, were just outside the check-in area outside, diving their engines, playing music as loud as can be, just a very uncomfortable situation. Starting at 6am, people started leaving their rooms and when their door shut, it was so loud you’d nearly jump out of bed. Oh, and DoubleTree not having their cookies? What a shame, those could have made it a little sweeter. I do have to say, the poor guy at the check-in counter, Bryan, was very nice.

Yes

Yes

Clean room, easy access to nearby tourist attractions

Clean room, easy access to nearby tourist attractions

Staff, cleanliness, always comfortable rooms

Staff, cleanliness, always comfortable rooms

Clean room, friendly staff

Clean room, friendly staff

Staff very friendly and helpful. Breakfasts were good and coffee excellent. Rooms were clean and quiet.

Staff very friendly and helpful. Breakfasts were good and coffee excellent. Rooms were clean and quiet.

The property and the courtyard were beautiful. The bed amenities and

The property and the courtyard were beautiful. The bed amenities and

Great and clean

Great and clean

Room very clean staff very friendly.

Room very clean staff very friendly.

The rooms was ready @6:30

The rooms was ready @6:30

Everything was great, but breakfast was not included another $21 per person and no discount for children. We had to go find breakfast elsewhere to not spend another $100+ a day to eat breakfast.

Everything was great, but breakfast was not included another $21 per person and no discount for children. We had to go find breakfast elsewhere to not spend another $100+ a day to eat breakfast.

Shower did not work correctly other wise it was a comfortable stay.

Shower did not work correctly other wise it was a comfortable stay.

Not great not awful it was over all ok the rooms were clean enough and the parking was nice

Not great not awful it was over all ok the rooms were clean enough and the parking was nice

Awesome rooms by the pool and great service!!

Awesome rooms by the pool and great service!!

Clean spacious room

Clean spacious room

It was a quick overnight stay on our way to Joshua Tree, but the staff was friendly, and check-in was quick and easy. Close to the highway and gas stations/coffee shops for a quick departure in the morning.

It was a quick overnight stay on our way to Joshua Tree, but the staff was friendly, and check-in was quick and easy. Close to the highway and gas stations/coffee shops for a quick departure in the morning.

Rodrigo registered us in and welcomed us. He was super helpful and friendly. Really approachable and showed us where everything was. Great attitude although he was super busy at the time we got to the hotel.

Rodrigo registered us in and welcomed us. He was super helpful and friendly. Really approachable and showed us where everything was. Great attitude although he was super busy at the time we got to the hotel.

Everyting

Everyting

Everything was clean and nice but when we ask for an upgrade for pool view so we can keep an eye on our kiddos we had no view and pay extra

Everything was clean and nice but when we ask for an upgrade for pool view so we can keep an eye on our kiddos we had no view and pay extra

It was an okay hotel. Room was big but carpet was really old and smelly. All in all it was fine.

It was an okay hotel. Room was big but carpet was really old and smelly. All in all it was fine.

The room was clean and very comfortable. Great service as i entered and it was so nice of them to give fresh cookies . I will definitely come back .

The room was clean and very comfortable. Great service as i entered and it was so nice of them to give fresh cookies . I will definitely come back .

Enjoyed it to the fullest. Will definitely stay here again.

Enjoyed it to the fullest. Will definitely stay here again.

70s Vibe, Hot Tub Nothing I liked it just the way it is

Excellent in 90% plus aspects! Tub needed a rubber or some other material pad to prevent slipping. I am 81 years old and very flexible and mobile! I never slipped in any tubs in my entire life before showering in my hotel room. I raised my arms to adjust the shower head and my weight shifted and both of my legs slipped on the tub base and fell totally backwards and sideways entirely out of the tub and onto the bathroom floor. Fortunately I held my head up and prevented my head from hitting the floor. I got up fine and went back into the tub and put the shower curtain together again and finished my shower. No problems or pains resulted…so far. A mat probably would have helped!

Everything was great about our stay!

Everything was great about our stay!

I loved that we stayed in a family room with two rooms! So convenient for our family!!!

Very clean, well maintained hotel with updates. Friendly staff. Excellent bedding and comfy bed.

Very clean, well maintained hotel with updates. Friendly staff. Excellent bedding and comfy bed.

Easy access to frequent

Great place to stay

Great place to stay

The place is big so we were put way in back no free breakfast. Hotel is ok not sure I would stay again

The place is big so we were put way in back no free breakfast. Hotel is ok not sure I would stay again

Yes very nice!!

Very clean

Service

Staff was nice, and room was clean and comfortable.

The room was SO hot and I called to ask for help and had to call again after 30 minutes. A repair guy came and trued to help but I had to ask for another room. The chaise furniture was ripped.

Quiet

Room was spotless and much much larger than expected!! The staff was nice and the hotel was quite! Very conveniently located!

Yes

We enjoyed our stay the stay was great. Lean room comfortable bed and food was good.

It was coean

Room was ok, staff at arrival was not very welcoming and felt not being helpful when asked which way was for the room, breakfast was not included on this stay

Overall, the property was nice, the room was clean and the staff was friendly and efficient, Our room was right next to the freeway, so that wasn’t great because we could hear the cars going by in our room with the window shut.

Hotel was average. It was fine for a one night stay.

My room was spotless and the noise was almost non existent.

Good value for the money, the rooms and staff were great! The only problem was the patios had absolutely no chairs or anything on them. I was in the first floor so I just took some from the pool.

Quick, one night stay but our experience was excellent! Easy access off the fwy, free and easy parking, clean rooms and excellent food! Hotel was quiet and made for a great stay. Would definitely book here again!

Loved the nearby Tesla chargers. So convenient!

Room was clean. Quite

Booked wrong date by mistake contacted both Expedia and the hotel immediately and neither helped me cancel or rebook for another day.

Staff at reception was non supportive. careless both the times during check in the hotel.

Great clean room, friendly staff no issues at all,

Quiet room, easy and helpful check-in.

Everything was clean, friendly staff goid food, great environment. Would stay again

Good service overall

Clean Get home made cookies. They tasted like 'no-bake'! I asked for a cooking on check-out and was told 'not available, only at check-in!

Little things matter. Like, getting up in the middle of the night to use the restroom and having a small nightlight (one that won't wake up my spouse) go on automatically to light my way in an unfamiliar room. Beautiful! Can't think of anything.

I've stayed here plenty of times and never had a problem with it. This is the first time I get a room that smells like cigarettes, bathroom door doesn't close, the doors to go in n out of the facility to the parking lot don't work, and their were no ice machines on the floor I was on. Also didn’t get the cookies that they hand out. Won't be coming back

Ok

Clean and spacious room.

Usual quality

.

Room was fine, but no cookies.... kept running out. was missing some floss, and hotel and nothing near by had any.

Staff

Overall everything was nice

Had to pay for coffee. Limited hours for breakfast in the morning on a Monday.

Clean room amazing staff

I didn't get to eat , but the hotel room are beautiful and clean .

No free breakfast

Nice n clean

Nice staff clean room

The room was clean, and I liked that it had two bedrooms. We stood for one night staff was friendly and polite we didn't have the breakfast

Shower floor (tub) was sloping and became slippery with soapy water. I fell down and hurt myself. Please confirm that they are doing something to fix this situation.

Overall while the hotel is older it’s seems to be well maintained, plenty of parking and security.

Everything was great! Great room, spacious, easy check in experience. Very close parking options. Only stayed one night.

Our room was predictably great! Clean, comfortable, quiet. I love that there is a small frig, coffee (even though we didn't use it). Beds are always amazing! So comfortable. Love the warm cookies on check-in too! Staff was friendly and accommodating.

Very clean, staff super helpful, no security issues!

Nice place

Great place to stay

WORST HOTEL I’VE EVER BEEN TO! They backtracked on a promise to refund me because of an early departure, amenities were awful, bed was beyond uncomfortable, and pillows hurt my head. I am never staying again and would urge anyone to AVOID this place.

Staffs were friendly.

Everything was great!

Good

Clean and large room. Conveniently located near highway and Costco

good

Yes

Room was very clean and friendly staff

Clean room , clean gym. Close to restaurants. Friendly staff.

Staff good! Too noisy where our room was near the door and the stairs!!!

Everything!

The staff was warm and greeting when I arrived for my stay. Additionally, I was offered a warm cookie, which was a nice touch.

Clean room, no parking fee, shower products

Breakfast was very basic

Found a cockroach on the floor near the bathroom

Clean room and Pluto tv availability

This was our 3rd year staying at the Doubletree in Bakersfield during our Christmas holiday. This is beautiful hotel that is well maintained. It’s a convenient location right off the highway, close to many good restaurants. The rooms are large, clean and have all the modern amenities you would expect from a first class hotel. The bath had a powerful shower head, with great water flow. Most importantly, the room rates are reasonable. We highly recommend this hotel.

Check in was great. Comfortable room and good beds too!

Room was very clean and the beds were super comfortable

It was nice!

Quiet and very comfy

Room was very clean. Hotel in good condition. The cookies--your trademark--were half the size of your regular cookies--what happened?? Lighting in the room was poor. Grounds looked nice.

Very nice property. The Doubletree cookies are as good as they used to be. Overall, very nice day.

Very nice place to stay and enjoy the city. Hotel is very accommodating. I look forward to staying here again soon.

House keeping was not provided.

It was very comfortable and clean. That I didn't ask for a room closer to the entry.

Quiet. The elevator situation is a little lame. Hard to navigate, but you'll figure it out.

Perfect

Everything is good

Rooms are very comfortable and conveniently located. Staff was super friendly.

We purchased our breakfast the day we were leaving and the service was great and friendly.

Room very clean

Super nice staff! Quick and easy check in. Room smelled cleaned and it was quiet. We could not hear anyone in the hall. Room was nice also. Only thing was we had to leave our dog behind since this property isn't pet friendly.

I thought the breakfast is included but it turns out we have pay for it.

Our stay was amazing. Check in was easy, room was excellent, and bed was very comfortable. We got a great night sleep. Check out was a breeze.

Amazing and nice staff

Love being close to elevator!

The property seemed a little dated and could use an upgrade. My room was in the back of the hotel near the pool, and I had to walk a long circuitous route to get to my room from the lobby.

Everything was nice

Room was fabulous, but I was cold at the beginning due to the balcony. Beautiful view tho.

The staff were indeed very helpful and very hospitable. It made my stay very welcoming and comfortable.

Spotless room, the most comfortable bed, wonderful amenities, and the interior and exterior of this beautiful hotel is simply a must have experience! Thank you Double Tree Hilton in Bakersfield, California!

Staff were friendly, enjoyed the warm cookie! The room was clean. One of the black out curtains was catching and it was difficult to open and close. In the fitness center the treadmill buttons looked worn out so I was hesitant to use it.

Clean spacious rooms, friendly staff

Stopped to rest for the night on our way to San Francisco. Great service and clean rooms.

Stayed here a year prior very local to family

If stay here again

Yes

Staff was very professional

Was able to get an inexpensive room on the same night. The staff there was nice.

Great !!!

Very nice. Thank you

Wonderful stay quiet and clean rooms an friendly staff

Great staff and clean rooms with great view.

Comfortable beds and fresh linen sheets. I slept like a baby.

Staff courtious room very clean

Very nice & clean good service.

The room was very clean and modern.

The staff was friendly and professional, and was willing and able to accommodate us a little early.

No hot water and had to leave by 5:30 am for a cheer comp. Picked my own room to be next to other cheer leaders. Got there at 3 for check in and my room was still getting cleaned and had to change to a different one.

Staff members were friendly and helpful. Our room was lovely. We enjoyed the hot tub. We didn’t realize breakfast wasn’t included with our stay. Our fault for not learning about amenities when booking. We could make coffee in our room, but no other complementary coffee was available. Overall, we had an enjoyable stay.

The room was not clean!

Its 2am and I cant sleep, cant wait to get up and leave, room 473 not what I expected. Paid $180 and I can smell 180 other peoples body odors, and clearly these sheets and carpet have not been touched in several months. Very dissapointed. Hair on the counters ans after reporting it, they said they would send someone to clean the room, when I return the hair is still there, counters and toilet were obviously not wiped sown.

Staff didn’t communicate with coworkers. Front desk person was rude and acted as if she couldn’t be bothered. Breakfast was very expensive and only had 5 options on the buffet.

First room had mold mildew smell. Changed rooms second room had blood on sheets that I didn’t notice till 3am bathroom full of aunts.

Wish they honored their prices but it was a decent stay

The cleanliness was less to be desired. The hallways were pretty dirty and my friends room had to be changed because of the strong smell of mold/musty.

The room was clean and big enough. We had a king bed. The only king bed was up near the freeway we’re in our 80s. We had to take our luggage downstairs and then back up because guess what no elevator I would never stay there again thank you the bed was nice. The room was nice. They get into it was terrible

Nicer than most.

I enjoyed my stay.

The Holtel was actually Average, but the service provided from the front desk to housekeeping was exceptional, which made for a pleasant and comfortable stay. The staff acknowledge the human being in everyone they came contact with.

Clean room. Great front desk service!

Nice place

Refrigerator did not work and the toilet would flash on its own making it loud screaming sound just before flushing

Room was clean and staff was very nice.

Yes, ac kept room cool

Nice room, great gym I really enjoyed my stay.

Everything was great. The property is close to freeway which is good for travel, but a little noisy from the freeway.

Nice room, clean

Found a long hair in a fresh towel; the AC didn’t work as expected: only two body sized towels provided, there should’ve been more; one of the elevators was out of order, we had to walk a long way to the room; the welcoming cookies were available before 3 PM on the next day.

The tv remote did not work and the front desk was no help to replace batteries or remote

Check in person gave us a room that required a lot of walking from parking lot even when I mentioned my husband was handicapped.and on walker. We’re both in mid-late 80’s. I later walked back to desk to ask for a suitcase cart so I could load stuff from car. They had none available. I stood around the desk thinking they were in process to find me one for about 20 minutes without any recognition or updates on what they were doing about it. Finally, I asked again and they said they didn’t know where they could find one. I then asked the man who originally checked us in if they could please give us a room closer to the door at least so we didn’t have to walk so far to our room. He originally said there was nothing else available. But about 5 minutes later, the other check in guy found us a room right next to the door. I walked back to the room without a cart requesting they call me if they found one (which they never did). I then proceeded to use my husbands walker to make a few trips from the car to the closer room to carry our needed stuff. I did the same thing the next morning to take our stuff back to car using his walker to lift. After breakfast and as we were walking out the door to leave, the original guy who checked us in came running up to me asking if I needed a cart?!?! Of course, I said “it’s too late”! He then apologized profusely for what happened the day before while covering his name badge with his hand. My comment to him was “bad scene”!

Staff very helpful. Very clean

Always a good stay

Clean, Good loca

The room was very clean, the beds were comfortable, and the towels were nice and thick and soft. Will stay there again.

They only had a limited amount of rooms available and they were far from the parking thru one build outside past the pool then in thru another door to find the area where the rooms were located . Heard freeway traffic all night . The staff was very friendly and professional. Rooms were clean

I would have given an excellent if the elevator at our end of the building was in service. After we checked in we drove to one side of the building and took the elevator to our floor. We lugged our baggage around 3 long hallways to our room. My huband went back and moved the car to our side of the building. The rest of our stay we climbed up and down 4 flights of stairs 16 steps per floor. Thank God we are seniors in good shape. No complaints with the room or common areas. All clean and well maintained. Staff was friendly and professional. Decent restaurant and servers were very good. Ample parking. Good location. Quiet room in spite of being next to the 99. Of course we lugged our bags down the steps when we were checking out.

Yes

Everyone was friendly and made you feel comfortable. Great bed and pillows. Would definitely stay again!

The elevators were down so our less mobile friends on 3rd floor struggled

-

It was an okay stay. The shower had major draining issues and a bunch of rust and other gunk came up the drain multiple times. The bottles of shampoo/conditioner were empty so we couldn’t really shower. Everything else was fine, clean enough.

Clean room/

I enjoyed my stay. It was convenient for parking room was clean

No no bar

Bad

An Excellent hotel in every way.

Great staff, quiet and large Room!

Also, the shampoo was empty. This hotel definitely does not live up to its own standard.

.

Double tree needs to care about his reputation. Obviously they bought over a failed Hilton, Hotel, the parking and the room layout is similar to a motel six where you check in one place and you drive around to where your room is very shabby my room which was adequate, had a bathtub and a shower, but I swear I could not find a way to make that shower work, so consequently, I wasn’t able to clean properly. I’ve stayed at hundreds of hotels in my life. This is the first time that’s ever happened.

Clean room

Ants in the bathroom.

Spacious rooms and clean. Staff was very friendly and those cookies are the bomb.

The floor was sticky at one place. The house keeping just barged in at around 830-9. Yes i didn't put the do not disturb sign, but dont they have a system to check this?

The leak in the roof and the heavy rainfall flooded our bathroom and room.

Easy, comfortable place to stay. Room was clean and roomy.

I booked this place due to it being

Clean room

Great location, facilities and places to eat in area.

Room was clean and our stay was great!

Clean and comfortable

I was given a key to to my room and it was for someone else’s room they were already inside. It was very embarrassing and I had my children with me. All I was told the rooms got mixed up.

Always a nice place to stay

Nice clean room. Nice view of pool from room.

Access to the places I needed to go

too noisy; you can hear all the vehicle sounds on the highway; worst night

Clean room, clean yard, easy parking right by freeway

Poor

This is a large property in good condition. Front desk was exceptional at customer service. Room was very clean. As always enjoyed the cookie at check in.plenty of plugs for charging, etc

An older property.

Our only complaint is when the soccer or baseball or football kids are using our hotel. The rates are ridiculous (which has made us look at other hotels in the area and using them) plus the kids running up and down the hallways late at night had definitely driven us to other hotels. Things need to change before we can come back. We aren’t the only ones complaining about this. We meet fellow hotel guests at Black Angus and all complain

Only had coffe in the morning. Breakfast looked amazing

You can see the dirt build up all along the carpited areas aginst the floorboards. We encountered a couple of homeless outside in and near the parking. Our second night the water was not warm or hot but cold meaning showers had to wait. But the worst is the elevator, it broke down with us as guests abd a child in the elevator. 15 minutes in they still had not figured out how to get us out and the other guest trapped in the elevator had to call 911 to get us help. When we were finally able to get out there was no one from the hotel there to check on us just the firemen and EMTs and come to find out there was no manager or supervisors even on site.

Spacious rooms and hotel lobby. Very friendly staff, easy check in. Only downfall was the elevator broke down, fortunately we were only one floor up so it wasn't too hard on my older mother with us.

Quick and easy check in

It was a good experience. The bathroom floor needs a more attention. It's not that clean.

Everything was perfect

The only reason why I didn’t give my stay a 5 start this time was that my daughter asked for 4 cookies since there were 4 of us. The lady at the front desk said she wasn’t able to give 4 only 2. What? I’ve stayed at this hotel multiple times and never been told this before. But beside that nice hotel. Clean.

Huge property. It seemed clean to me. Pool was great. Jacuzzi’s jets were broken and had water flying in the air. I was disappointed that there was no vending machines available with this being such a big property. The had a little snack store next to check-in. However the prices were expensive ($5 for coke, $9 for smart water). They had a security guy walking around property, which was good. Hotel is located directly behind the 99 freeway.

Clean room

Nice hotel & love the swimming pool

Found a toenail on the carpet. Other than that it seemed clean.

Is good en safe thanks for you servicios thanks.

Our room was in the back and had a lot of highway noise. Pretty run down for a double tree. Maybe a room around the pool courtyard would be quieter.

Lady who help me when I checked in wasn’t to nice or didn’t give me the cookies for checking in then next day when checking out I told the other staff member the lady didn’t give me any cookies and he just handed them too me with no words not really friendly .

Very clean!!!

1) that there was only one elevator so we had to park in back only to walk back to the front area for the fourth fl. 2) the hallways were extremely hot! The housekeeping staff were dripping sweat. 3) the room was just as hot. We cranked the AC but it took until evening before it cooled down. I will say it was 98 degrees out.

Great experience for a family of 4

Rooms were very well maintained area is quiet feels safe and pool and balcony more comfortable had a great stay

Friendly Staff Safe Environment

On sept 14 we try to check out. There was a note at the counter saying I will return but we waited for over 30 minutes and no one showed up. Seems kind of weird what they would not have a back up if someone had to leave for something.

Clean well maintained property

Outdoor pool and gym

What sets this hotel apart are the employees! fantastic service from check-in all the way to breakfast and check out. we felt very welcomed.

Love it

Close to shopping and lots of breakfast places available ☺️

Always a nice stay!

Everything was good except that my bathroom had hair from previous occupants and a bottle of an empty soda at the bottom of the sink

Tesla chargers were great; room was comfortable and near enough to conveniences.

Also you should rename your “Gift shop” to “Snack shop” there is NO gift shop. Nice pools, clean grounds and quiet.

This is an absolute huge property, the only negative was the distance from check in to our room. They have one very small elevator, quit a distance from the front desk. Aside from that, it's an impressive facility.

great room , great service , just a little thing could have courtesy water bottles.

The flapper in the toilet was leaking so every once in a while, the water would try to fill the tank making a loud ripping squeaking sound that was in room 182. I forgot to tell him about it as a plumber. I just turned off the water supply and turned it back on when I left.

G

Quick check in, awesome experience

Comfortable bed

Bed and pillows were comfortable. Across from Costco, and Hungry Hunter, very good. Nice bakery across the street. Just off the Highway 99. We would definitely stay again

Excellent value. The property is clean, the staff friendly. The parking is patrolled at night and safe.

Good re

On the other hand, I still gave you five stars just because your staff was so nice and the rooms were clean Thank you very much appreciated. Will book again soon was still convenient location.

Average property and friendly staff, but not the best area.

Our air conditioner not once worked and the elevator was struggling to work. They spent money on the front entrance and the rest is garbage

I loved the stay !

I love it!!!

Normally I love staying here but this time I had the air conditioning on 60 which normally cools the room but didn’t and the tub wouldn’t plug reason I stay here cause they have a tub

There was a non functioning telephone in the room and the maintenance person gave an unsatisfactory reason why.

Great place to unwind!

Worth a 8+ rating

Excellent place to stay, hwy 99 it literally right behind in a convenient area too.

Staff did not give me an internet access code when I checked in. They had to come to the room to give me access. In the room the rug is dark and dirty looking, the TV didn’t work, there is no microwave and the curtains do not work well.

Property was clean, room a/c worked nicely, and mattress was comfortable.

Check in was easy, they give you and your family a free warm cookie for staying at their hotel. My room had a balcony which was very nice. Room was very specious as well. Really enjoyed my stay.

Loved it

Our room was nice and spacious. The hallways and elevator were not very air conditioned, and in 97 degree weather you’d think that would be taken care of. When we checked in I had mentioned my husband has difficulty walking and yet they directed us to an entrance that was all stairs and no ramp available. I thought all entrances needed to be ADA compliant? If not, they should have put us in a room near easy entry.

One of our favorite places to stay. Love the pool area especially.

Loved that Black Angus within a block, also bar and restaurant in the hotel. Easy access to freeway. Free convenient parking.

Very nice staff

Good

Great

Our room had two towels but we had a group of four. I saw the housekeeper in the hall and she gave me two towels. I showed her my key card. The was convenient.

Close to race tracks and Ernst Quarry. Quiet room and tons of parking for towing a race car. Would stay again.

Everything was good but we really don't like the pillows not comfortable at all, and only 2 bath towels in the restrooms.

Great staff. Amazing service. Clean.

Did not like that there was no cleaning service because my stay was longer than one night and I had to call and wait awhile. Also, no continental breakfast included or a microwave in the room.

We stayed 3 nights and we only had enough room coffee for 1 morning, which required a walk to restaurant! So more coffee please:)

Loved it

great service

I enjoyed my stay.

Ac unit did not work until 5 am..

We had a lovely stay at this property. It was Easter, so not much was open in the area, but we appreciated the pool and jacuzzi being open until 10 pm. It was a nice way to relax after a very long day. I only wish the bar had been open later as well.

The room was very nice. Went downstairs for dinner. Dinner was great. Service was great. My all-around experience was great.

Once in the room I was disappointed to only find 2 towels, our reservation was for 4 people. My favorite thing about staying at a Doubletree is the cookies, so I was disappointed to receive burnt ones. On a positive note, the beds were comfortable and the room was clean.

Nice clean

all facilities

I would stay again. Clean & quiet

Front desk Service

Very clean and no smell. Room size is pretty good.

Awesome staff thank you clean

Friendly staff, clean room, great price.

Overall nice location service was fast checking in but was given the wrong floor location and walked around before finding the room

Couldn’t figure out how to turn on the shower, they said they would send someone but no one came..other than that it was okay. The best part was the Hungry Hunter restaurant across the street.

Carpet dirty

They have bellhops still! So civilized and helpful. Entire staff was pleasant and helpful, room very clean and comfortable. I would definitely stay here again.

Great stay

Great.

Early check in is NOT available for suites

The hotel was very clean.

Nice rooms. Helpful staff. Will stay there again!

It was clean

Nice and cool very great people

I received an invoice from Hilton that was in error and called the number listed to the front desk. Spoke to a lady who was extremely rude. She repeatedly told me to work through Expedia on the error (even though the invoice came directly from Hilton). Zero accountability, and no desire to help. But I did contact Expedia, and they were extremely easy and great to work with, as always.

I stayed the night, and there is plenty commercial area for shopping and dining.

Clean rooms

Sprawling property, but otherwise fine if you don’t mind using GPS to find your room