Quality Inn & Suites Bainbridge Island

Clean room in a great location.

Convenient location. Walkable to downtown.

The room was clean but a little tired/worn. Staff was friendly.

No very many amenities. No elevator. My car got keyed in the parking lot. It's a good thing we were only there for not even 12 hours before a flight.

Very old property. Basic room. Very rude morning counter staff!

Location was convenient on quiet side of town near by local restaurants and plaza. We would stay again.

I asked if there were extra blankets in the room, she said without looking up, you would have to ask for one. No further response from her. So I asked, can I please have an extra blanket, to which she went in the back, brought it out and put it roughly on the counter. The room we were given had a dank musty smell and the heater when I turned it on smelled like old cigarette butts. My husband and I both woke with headaches and stuffy noses. The bathroom sink did not have any hot water, however the shower did. I would never recommend this place and I will never stay here again.

Location Carpet was disgusting in both rooms , the sink smelled like sewage in room 207, and the door into the room was unacceptable and felt very low grade with paint chipping and rust- breakfast was not breakfast. When I arrived it took 45 minutes for them to even find my reservation and I was blamed for not making it

Just a one night stay but enjoyed the very clean room, very comfortable bed, and tiled bathroom. Surprised that there is no fan in the bathroom, and staff was unable to make our tv remote work. Would also add the room door had seal gasket worn away so could let rain in.

Staff were helpful and room was clean with all amenities

Close to downtown Winslow and more affordable than other local hotels in the area.

Noisy, nothing stocked, no soap, no shampoo, kinda just rundown. But weekdays were fine but weekends....oh my it was So, So loud all night!

The room was nice and clean…the bed was comfy and the receptionist was super!!

Great stay, people were kind and welcoming.

Location and Value Older but some updates. Breakfast ends at 9am. On a vacation I would expect at least 10am.

Great place for a quick weekend stay. Clean, comfortable rooms, convenient location for driving or walking. Would stay again!

Shower curtain smeled like mildew. The toliet bowl hadn't been clean. The toliet screeched everytime you flushed it.

The room was clean and comfortable, parking was easy, the staff was friendly, and the breakfast was just what we needed.

Appropriate for price of room

Clean and updated room. Comfortable bed and pillows. Parking is great.

Hot water took a long time - buildings need exterior cleaning/painting - breakfast coffee was luke warm not great. Everything else was fine.

Front desk staff was excellent.

N/A

the room was clean and the bed good. Coffee in the room was horrible as was the breakfast. We were there 4 nights and the garbage was emptied after it was put outside the door. I reserved a first for suite and only a second floor was available. I have MS and am unable to climb stairs.

I stayed here for my birday weekend and it was a nice affordable location to stay in. It was a 20 minute walk to downtown which pretty nice. The area is so quiet and peaceful.

You get what you pay for!

Location

No knives in suite

None

The exterior of the building shows rotting wood and peeling paint. The pool is closed permanently and is covered with tarps. The outer stairwell and walkways are dirty and cracked. This property is not maintained! The rooms are not thoroughly cleaned or vacuumed under and around the beds. There is hair on the bathroom floor as well. While internet is available, I could not connect the television to the internet. The breakfast is minimal. This is not a good place to stay.

This building has been neglected, it has exposed rotting wood, years of failing to do basic outside maintenance and the rooms were lightly cleaned with crumbs under the beds and a bathroom that hadn’t been swept out. In addition to that, the pool has been closed for years and Expedia has not updated that information. This hotel does not deserve the rating that it has and I will not book here again. The beds, however, were comfortable.

The only thing keeping this from being a 5‑star stay is the pool and hot tub area. They could definitely use some maintenance and attention. It wasn’t a deal‑breaker, but it stood out compared to how well everything else was taken care of. All good!

It was a great location and r he room was clean. It was expensive for what it was.

Parking was easy. Building was a bit run down. Staff was efficient but not welcoming. Breakfast met our needs but nothing fancy about it.

Power went out 5 minutes after we checked in but came back several hours later. Staff gave us lantern and we just left for a few hours

We stayed for only one night, the location is wonderful, the staff was amazing and there were a lot of food options and shops in the area.

Beds wet comfy Needs updating. And breakfast could be better.

The room itself was spacious and clean, and the coffee bar was a nice treat. It was an overall very pleasant stay and a good value.

The smell in the hotel was horrible. The rooms are dark and the lobby had a bad smell. It is not worth spending money at this place. The management is unreasonable. DO NOT trust the good reviews! We did and it was very disappointing to find out it wasn’t true.

Hot water didnt work.

The rooms continue to look even more rundown every year; this is year two and I thought I would give the location one more try but no luck, this place needs a serious facelift, the reception was unfriendly, the room was freezing cold, dark and musty smelling, both room keys did not work on day two, the breakfast location is too small and limited to high fat items in prewrapped plastic, the door room number was a piece of paper...no go for the future and will not recommend in the future

Clean and quiet Small parking spots

It was close to everything, nothing to complain about, I would stay again.

Location

Comfortable bed Felt old and tired

friendly

Very clean room. Very comfortable bed. Good quality pillows.

Comfy bed, clean room, plenty of parking, easy access

Great location, quiet property and the room was very clean.

it is quiet and clean for stay at night

Said the rooms were still being cleaned so we couldn’t check in but we parked in front of what was going to be our room and no one ever came in or out cleaning. The staff member just wanted to finish his cigarette. There was a lot of hair in our bathroom shower and on the toilet seat. The door handle to the bathroom was broken and would not lock. it took 5min to get hot water. Finally, the only meat at the breakfast was hot pockets. Would not stay here again.

Great location, Blake at the front desk is amazing. My employees have been safe and the price is good.

extremely expensive

Clean room

Great place to stay for work. Comfortable beds. Decent Bfast.

Microwave was comically underpowered.

Affordable. Friendly staff . Could improve on breakfast options.

Friendly staff, good breakfast, great location, updated rooms.

Very linited

Would have likes begals or toast.

The location was perfect for our stay, but it is a little hard to find as it's tucked away behind a supermarket. The breakfast was fine - fairly basic, but good for a motel. The window in our room had a crack. The bathroom was on the small side, but expected for a motel.

Parking was convenient.

Breakfast was decent most days. Microwave and fridge in the room were great to have. Housekeeping service was great. Give those ladies a raise! Unfortunately, on Wednesday they had a "delayed delivery". As a result, breakfast was not ready including coffee and hot water until about 8am. Come on people! Delayed delivery on hot water!?!? I don't think so!

6 night stay for my brother and me in one room and two sisters in the adjoining room. I think room service could have been more attentive, checking to see if we needed anything, etc as the rooms were not cleaned for the length of our stay, but we did catch housekeeping staff outside to give them garbage and request towels/linens. One morning breakfast (12/9) was not set up early, between 6 and 7:30 there was little to nothing put out, but all other mornings were quite good. Rooms and beds were comfortable, satisfactory. Parking was adequate. We were there in mid-December so the hotel was not very busy at all. Nice amenities/stores within walking distance and ferry is 5 minutes away, driving.

There was no coffee, breakfast, or anything prepared by 730 in the morning.

Desk staff was very capable.

The waffles were the only 'fresh' option other than the fruit.

The heater in our room (205) was so noisy I had to turn it off for the night, and hope we didn't freeze. We didn't, so it was just fine. But for colder weather, this won't work. Other than that, the room was delightful, and the pillows and sheets oh so comfortable.

A run down place with nasty people at the front desk and rooms only cleaned every 3 days!! And breakfast ( nothing much there ) but closes at 9 am!! I have not seen such terrible service or an unfriendly environment in a very long time.

Great location for Pia the Peacemaker Troll. 10 min walk

Clean room, helpful friendly guy at front desk!

Every thing was good

Nice quiet location. Hotel a bit overpriced for the amenities given.

Room was never checked for supplies or spot cleaned.

Ample parking

Seems they discovered led lights. Nice to be able to see in a hotel room, but needed dimmable lights.

Great beds and that’s it. Large hand towel sized bath towels. Paper plates, plastic cutlery, no bread at all, no decaf, no tea water,

Breakfast skimpy and not kept up with use

Room dated but very clean. Breakfast area very clean. Staff friendly

Terrific

Everything was as expected for a Quality Inn stay. Quick and easy check in and check out, friendly staff, comfortable bed. Wish the off-season pool could have been cover as it was an eye sore. Great location and easy walk to the harbor and all the cute shops. We had a lovely stay.

Good place to crash out for a night comfortably with plenty of parking and quiet environment.

Clean room

First, there was an unpleasant odor in the room when we arrived, which only dissipated after several hours of running the room ventilation. It was disappointing that the cleaning staff hadn’t addressed this before our arrival. Additionally, the hotel also does not have a kitchen in the breakfast area, so there was no hot food like eggs or bacon that contain proteins — only a continental breakfast with waffles, coffee, milk, cereal, and packaged breads. Also, I’m not sure if all rooms have the same features, but our room did not have a bathroom fan, so we couldn’t use it as needed. After our son used the bathroom (number 2), we had to go to the lobby restroom due to the lack of ventilation. Overall, the stay was below our expectations.

Very close to Safeway and other places to eat.

Better food at breakfast. Not even toast. More healthy options

When checking in the staff was extremely helpful and pleasant. The room was clean and the bed was comfortable. The only issue I had was the pillows were small and not that comfy and the stairs were a bit steep for bringing baggage up.

Rooms were clean and staff was very courteous. recommend!

Having traveled many miles and stayed at many brands of hotels, I find this was rather expensive for an average hotel. Lacks any great amenities. And the way we paid for our stay there was a ridiculous system. Freezing funds for the charge for our stay was insulting. Like we're going to run off and not pay our bill. Just do what most hotels do - charge the full amount upon arrival. I have never experienced this system. If all Quality Inns are now doing this, I will never be staying at this brand again. Breakfast as subpar for the nightly charge. Location was acceptable.

The hotel was clean and quiet for the most part. It was near a CVS and Safeway so it was easy to go pick something up if we needed it. It was also about a mile walk from the Ferry so we were able to take a nice walk there to get over to Downtown Seattle. The hotel itself was pretty average but a nice safe place to sleep when we weren't out exploring the area.

Front Desk was extremely inflexible. I have booked thru Expedia for a long time and at Silver status for years. Quality Inn has always been my favorite chain. However, I am definitely beginning to give it a 2nd thought now. I always get a little extra consideration about check in (early if the room is ready) check out (late) thru Expedia being a Platinum member. However, this hotel was NOT buzzing at all for check out even for a minute later (we asked for an extra 30 minutes as we woke up a little late). I thought that was very inconsiderate and rude. Breakfast quality was actually worse than Motel 6. Won't be my first choice next time !!!

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The outside grounds were dirty and the upper walkways needed cleaning.

It was a good stay except they did not have my Expedia reservation. I had prepaid to get a good rate and Expedia made up the difference in credit. It took an hour to finally get a room.

Staff was less than friendly...maybe she was having a bad couple of days (?). Noisy due to nearby road and construction vehicles which took up all the compact car parking in a small lot making difficult for other patrons to park. The room was clean though and the location was great. Not sure if I'd stay there again.

Great location

The room was decent although the shower curtain was not long enough and the floor was flooded when we showered. The staff at the desk was very impersonable.The maid staff were very accommodating The included breakfast was very limited but adequate. Overall, you get what you pay for and the price was reasonable.

Staff was universally friendly and accommodating. The breakfast is a little sparse, but good enough to get ready for the day. The property could use some exterior maintenance, but the room was clean and in good shape. All in all a very pleasant stay.

It’s was very basic, location was fine and it was comfortable.

The breakfast and staff were great. The room was very musty and damp. The musty smell was overpowering and would not dissipate. There was a wet spot in the bathroom that did not dry.

Decent place. Friendly

Needed a quick clean restful stop for the night before meetings and my stay was very comfortable.

NO elevator for second floor rooms and not on listing. Room was stuffy hot and AC unit didn’t work; had to have windows open (over walkway, so much for safety) until we got Fan only to work at 11pm. They have new paint but old rattling fan facilities. Staff was totally indifferent and misdirected us. No facilities. Stay somewhere else

Booked by mistake, thought the hotel was close to our cruise ship. Wrong!

i liked the decor and the comfy bed

Our stay was comfortable, but there were a lot of cidmetic improvements to be done. Also, the bathroom fan was very loud and the ironing board was useless.

Great hotel on the island! We would stay again!

Nice stay. Extremely close to ferry. Little dated but comfortable

Run down needs renovation

The thing that really stands out about this motel was not feeling safe. There were only a few cars in the parking lot. There was a man sitting at the top of the outside stairs smoking. It would be hard to find another place in this affluent neighborhood that one would feel unsafe.

Hhhhh

Except for the snarky lady behind the desk at check-in, the hotel was perfect

Property is in a nice area . Outside is clean. Maybe it was the fact we showed up in the evening but the lady that created us wasn’t very friendly. The room was on the upper level. Upon entering the room smelled musty like it had been smoked in at some point. The light shades were absolutely disgusting. When you turn on the light it showed all the stains, and finger prints. The shower and bathtub had a slimy feel. Bed was comfortable in the sheets were clean..

It was good. But I prefer the first floor.

It was very conveniently located for our purpose of trip. Lobby provided water & tea during breakfast and the usual portable bfast items. The room was clean but not sparkly. We had everything we needed.

The door to our room was difficult to close since there was little clearance between the door and the carpet. We were not told that our room would not be cleaned (we stayed 2 nights) and the sheets and towels changed. Other than the front desk clerk, there seemed to be no other staff on site most of the time. The breakfast “buffet” was extremely sparse: there was no juice, bread or bagels and no hot choices, eg oatmeal or eggs. The second morning, the desk clerk informed us that there was no breakfast since she hadn’t had time to set it up. When we asked for compensation, she was extremely rude, and told us it was complimentary and therefore we hadn’t paid for it anyway! Overall our stay was quite unpleasant and we definitely would not stay here again.

If you’re looking for a quick overnight, stay on Bainbridge, nothing fancy, less expensive than anything else we found in the area with a dog, then this place is fine. Clean enough. Quiet enough. Fairly comfortable. Pool is out of order. Did not see that when I signed up for our reservation. Place could use some upgrades and a little TLC.

A older building definitely has had improvements, but still feels like a older hotel in lots of ways. There’s no elevator, so one thing to keep in mind. I enjoyed that the room felt roomy and that I could run the fan all night without it shutting off. The evening staff had a very “frank” energy, and the morning staff had a sense of “urgency” but overall not bad bad at all. I really enjoyed the convenience of the location, right next to everything anyone could need.

Pretty impressed

The only disappointment was that the pool no longer existed. The property description on the website was not up to date prior to our departure. Only a minor disappointment for the kids.

On the positive side, it's in a great little area. But the property is rundown and the work that has done on the property to upgrade things like the floor and what not is pretty shotty. They need to throw some money at this property to bring it up to par

This property is a little tired and worn and could use some updates. The air conditioning/ fan in my room was very noisy. The room felt like someone had removed a lot of the original furniture. The continental breakfast was minimal.

I tried to switch the booking to a different Quality inn by SeaTac airport, and they wouldnn't ewven entertain that. They just took my money, even though my family had nowhere to sleep the evening prior, adn made a genuine mistake.

Our window was cracked, the room smelled funny. But the beds were comfortable!

2. 8:15 am on a Saturday, the leafblowing man is right in front if my room on full blast. Really?!

Pricing also very favorable.

Surprised the facility passed a building code for federal of maintenance with serious safety issues. They are primed for a lawsuit

Great location but tucked away. Great, responsive, helpful staff!!

Beds were very comfortable, breakfast was blah, outside doors and wood railings in need of maintenance

The hotel description says 50MB internet but it is 10MB (or slower). One of the card key did not work. Hotels.com says pet-free but the reception lady said she does not care what Hotels.com says. They declined to change room to pet-free one as they were fully booked but there were only 5-6 cars on the parking lot out of ~50 spaces. Unless all the people traveled without cars, it was not true that they were fully bookes. I will not use them again.

Pool was closed. Wish they would have disclosed it.

It was dated and pool and hot tub not working. Staff were friendly.

Old and in disrepair.

Na

The biggest disappointment was on the website they said they had a hot tub. The hot tub had no water in it and the swimming pool was a disaster. After an amazing day in Bainbridge a hot tub would have been amazing. Rooms were fine though a bit humid no matter the thermostat.

The was a great hotel- super convenient and reasonably priced.

This hotel is very run down. The floor in the bathroom is rotted next to the tub and the toilet so that it is sunken in and feels structurally unsound/ the toilet is not level. There is a large dirty crack in the wall of the shower, the electrical is not updated in capacity to accomodate a 2024 blow dryer, the bedding / towels were clean. The room is very small, the bathroom door barely clears the toilet when you open it. The outside walkways also feel unstructurally sound. There is a large gap in the main door to the room where daylight comes through (it does not seal).

Did not feel overly welcomed. Was disappointed.

Extremely slow check in, musty rooms and dirty shower.

Blake, at the front desk, was very helpful and friendly

Great placr to stay. Location is a plus.

Great location, big rooms.

I felt like I was staying at a hotel similar to Schitt's Creek and felt catfished based on the photos on the Hotels.com booking site. There was a weird musty smell, the door would barely open due to the swelling of the door (and the carpet), the bed was hard as a rock, little to no toiletries were offered, and there was hair in the bathtub. Also, checkout was listed as 11:00 a.m. on the door and it was actually 10:00 a.m. That explains why the housekeepers kept coming to my door every 10-15 min starting at 9:45 a.m. Needless to say, this was not a $250 per night room and I would have asked for a discount or a refund if I weren't in a hurry to leave. I almost forgot to mention that walking on the second story felt like I was going to fall through the walkway and the stairs were not safe either. I understand paying for location but this place was not even worth $100 a night. I have had better experiences at Motel 6.

I would not recommend it. The room was not that great and it was not matching the pictures. The carpet was very old and it smelled vey bad. The curtains were very short. It made the light come inside. It was very hard to get a good night sleep.

Great location 1 mile from ferry. Room was nice and clean. Staff super nice. Ignore the pool, it's not an option.

The property is old and tired. The pool looks like an experiment for growing swamp plants

The pool was filled with rotting algae and smelled real bad throughout the property. Needs to be drained immediately and sanitized

$300 for one bed with a 10 AM check out. Hotels.com listed as having a sofa bed but it did not so my wife had to sleep on the floor. The hotel could not offer a roll out bed. Allysa was very rude when we expressed out concerns.

The swimming pool looked scary

We would have thought the pool would be open this time of year (mid July) but it was disgusting. We were told they only clean the room if you stay more than 3 days. Good location, room was big but AC didn't work that well.

old smellled musty dark dingy water leak in bathroom ceiling. Not a very good area.

The front desk attendants were rude and unresponsive. The facility is unkempt with visible scum on the pool and hot tub, closed but visible as you walk to your room. Visible black mold on bathroom fixtures. No maid service. Traffic noise nearby. I accidentally turned on the heat emitting a nauseous odor was impossible to eliminate. Disappointing that such a lovely island has such a poorly run Quality Inn. I've stayed in other Quality Inns across the country that were lovely. For the price one would expect a whole lot more.

The bed was comfortable.

The property is in extreme disrepair, with peeling paint, a totally polluted outdoor pool, and room doors that are banged in. I would not recommend this hotel!

Great

Need an elevator! Outside is a bit rundown.

We've stayed at several Quality Inns and this was the worst. The lobby was clean but the room smelled moldy. Carpet was sticky in places and the door had a one inch gap and didnt feel safe when it was closed. The only good thing to say was the sheets appeared to be clean.

Cons- run down property, room didn’t look like pictures. Need to do the new bedding method with no comforters. Property needs a major repair and updating outside of the room.

The rooms were reasonably clean and well kept. We requested adjoining rooms when we made this reservation because we have young children - and the staff seemed totally unwilling to accommodate that request and unapologetic about the inconvenience to our family. Other than that issue, it was a good stay. We did appreciate the walkability to the harbor area shops and the staff did allow us to store our suitcases for several hours after we checked out to allow us some more time on the island.

The bathroom fan is too loud to use at night.

Pretty comfy and quiet

Good hotel reasonably close to ferry

Place is kinda worn out. Staff very nice. Convenient.

I stayed in the handicap room and it was absolutely wonderful. The feeling when you walked in was of complete cleanliness and tons of room. There were charger plug'ins in three different places. The bathroom and shower were excellent. I wish I were going to Bainbridge island again just to stay there. Breakfast was also very good. I did have two minor complaints. . . I never could get the television to work but then again, I didn{t call the office to let them know that. Also, the people upstairs must have been practicing tap dancing. However, the room was the best.

The cost vs quality was great. You get what you pay for. Pay a medium price for a medium quality room. The exterior of the property could use an upgrade, maybe make all the "no smoking" signs on the doors match. But the interiors of the rooms were nice, and they were clean. The bed was comfortable. The guy that checked us in was very friendly. Oh, one other downside, the door had to be pushed pretty hard to latch.

Friendly staff. The bathroom was very small.

The room was clean. Nothing fancy or updated. The bed was comfortable. The outside of the building was scattered with wood rot and very dirty. The pool was full of algae. and the grounds were broken down and dirty. The staff didn't really care about anything. I tried to get a different room because of the noisy room next store and they told me the hotel was full. There were very few cars or people there. I suspect the other rooms were not made up. I was very surprised of the condition especially since it is located on Bainbridge Island, WA which is a upper level community. The hotel should be closed until the it has been cleaned, wood rot replaced and the pool area cleaned up even if it isn't going to be used. I wish I had taken pictures.

It’s pretty run down, needing serious uplift.

Good breakfast, c lean room.

Pleasantly surprised by the large size and excellent cleanliness of the room, and quiet surroundings. My room overlooked a greenspace. No weird smell, (except in the lobby). In room coffee was good, and breakfast offered some GF/veg options for me - yogurt, juice, fruit. A better-than expected experience overall (my expectations were moderated by it being a last-minute reservation during a holiday weekend). This hotel was as-described or better-than described overall.

The room was vey smelly

I stay in hotels a lot, this was the most viscous staff I have ever had contact with. Maid alyssa seem to be in charge and allowed to walk into people's rooms and order them out, no manger on the premises the 3 days i was there. Threat with canceling my reservation if I didn't do as they said!

Not at all helpful with my trouble going up and down stairs, staff vicious. At one point 3 staff in my face, maids alyssa walking in my room ordering me out. Maid in charge no manager available 3 days i was there?

Close to everything, food, shops, the ferry etc. It was clean, perfect for the night!

Stayed 2 nights overall clean and very quite place plenty of parking and staff was great.. only thing negative was the water in the tube drains very slow a little dater but, just what i needed.

wonderful within a shopping center. Only negative is corporate regulations about breakfast items. The hot pockets were soggy because they were not frozen which when I asked, was told because policies. Tere was also a muffin with mold spots. Coffee was a bit thick.

Simple but well furnished and very clean. Location was perfect!

Safe, convenient, quiet

I can’t review this hotel because on arrival I found that the room I had reserved at this “pet friendly” property wasn’t actually a room that was available for a pet. We were three adults and one 14 pound dog. People, be careful when booking. This was an expensive lesson for me. I made the reservation on line, while traveling, about an hour before we arrived. Luckily we found a room at a nicer hotel across the street, but I wound up paying for 2 rooms. No more booking on line while riding in a car for me.

Exactly as I expected. Clean and quiet, and not fancy. Pool and whirlpool are a little sad, but the front desk guy was on it. Completely acceptable.

The bed was amazingly comfortable!

Definitely some wear and tear on the property. Great customer service! Would stay there again!

Good hotel for the price bed is comfortable and sheets are good. No elevator ask for first floor if you have mobility issues. No frills but just fine we will stay again

A very old and tired hotel.

Quiet

It would be good if the bathrooms had fans

Amazing staff!

Nice little hotel for the budget conscious travelers.

It suited our needs.

Quiet place. Close to grocery store and great pub

This could be an amazing property if it were remodeled. Chipping paint, torn carpet, outside of building in terrible shape. No hot water in kitchen sink.

Nice location, walking distance to great restaurants and shopping.

I was treated exceptionally well by the front desk employee, Blake. He was efficient, friendly, and helpful. Blake's cheerfulness is why I am giving this review 5 stars.

Externally the hotel is falling into disrepair. Internally the rooms were ok but definitely starting to get tired. Be aware that the advertised room with 2 Queen beds are actually 2 doubles. Service was good for what little interaction I had with the staff. I will probably choose a different hotel the next time I’m in town.

Overall our stay was fine. I wouldn't stay for an extended period of time, but one night was fine. Our room at check in smelled of smoke but we were able to air it out to stay the night.