Lakeway Resort & Spa

We have stayed at this property a few times and always appreciate the historic architecture and beautiful lake views.

Exelent plaace

good

Time

Relaxing

The property is older but not well kept. The pool loungers were ripped and falling apart. Cobwebs behind bathroom door and over the bed and hanging from the ceiling. Staff is awesome! Food is outstanding. Spa is great. Needs a facelift, a good scrubbing and some updates to the pool area.

Excelente , una vista increíble al lago la piscina es hasta las 10 pm todo muy bueno el trato 10 de 10 , muy tranquilo

This is my second stay at this property and the first time I gave it five stars across the board, that was a year ago. I was told this time that the property was sold a couple of months ago so my hopes are that the new owners are planning to do something about the deterioration. The first night we were there we had to abruptly leave our room because the air conditioning started to rain in our room. I'm not talking a little drip, it was full out gushing from the ceiling. We called down and they told us to immediately leave the room and they gave us another room. I'm hoping for some sort of compensation for the inconvenience as we were already in bed and obviously unpacked. In both rooms the televisions were not smart TVs so there was no streaming nor any Prime channels. The guide did not work on the TV either so at any given time you had no idea what you were watching. I recognize we weren't there for TV but in the evenings it's nice. In the second room our coffee maker did not work. Most disappointing was the lounge chairs at the pool. More than half of them had such severe rips and tears they were completely unusable. Our floor and the floor above us which is the one that leads to the pool and the spa wreaked of marijuana for part of our stay. The best thing about this property both times has been the staff, they are exceptional! As I did last time we had dinner at the 63 restaurant and again the staff was great but this time the food was unseasoned and bland.

Clean rooms, great friendly service, great views around the property

The property all in all could be cleaner. We ate at the restaurant for breakfast outside and the patio was disgusting. Looks like it hasn't been swept or mopped in months. I brought a dirty table to their attention when we were eating and they never did anything about it. We probably will not be back due to how expensive it was and the lack of cleanliness. Have more pride.

Although we only stayed one night, it was a wonderful experience. However, the only thing I didn’t like is at the swim up bar they include their own gratuity which I didn’t care for, especially since they got my bill wrong. Also, I wished the beds were more comfortable. They were very firm. Other than that, the views and experience was still a good one.

We had a wonderful stay at Lakeway Resort. The kids LOVED the pool area, as did my wife and I. Our room was spacious with high ceilings and a terrific view of Lake Travis. The staff was super friendly. The pool chairs are certainly showing their age with many of them having large tears; that's the only critique I have.

Of check in Plus breakfast reimburse only $25 .

It is a great place to get away and it’s affordable. We love the view of the lake. The swim up bar is very nice, and the hotel is very clean. The food and drinks are also very good Everything in the room was great but I wish they had robes

Room definitely could be cleaned better it had a musky smell, carpet tore and stained. Ceiling stained and spider webs. Pool towels stained. Kids fun zone ac did not work well. And needs to be cleaned was not cleaned daily as we used it daily and could tell.

No baggage help when arrived lol Tried several times to reach front desk and guest services, they never answer their phone! The menu online is out dated And items I tried to order are no longer available. No kids menu online either. There was no room service during our stay to clean room, make beds or deliver fresh towels. No one answers the phone! I had ants in my room, floor and bedding Service in 63, poor outside, for Breakfast, only fair inside for breakfast. Auto charge for service fees no matter how poor the service or not bringing out what we ordered. Pool service closes way too early (6:00pm) so no drinks or Food served at 6:00pm and water slide closed for kids at same time. No lifeguards present in the early evenings. Pool area in great need of maintenance. Most chairs have ripped material and had coverings out over some of the rips and large number of pool tiles were missing. Limited TV channels and no kid movies to order. It has been many years since I visited the Lakeway Resort and now I will not be returning. All these comments are true and not exaggerated…. Very disappointing, especially for the price! The view was nice though!

We loved the kiddie pool and slide. The slide wasn't open consistently, but there were lifeguards who would try to keep it open when needed. The gym was small but really nice. It had water and towels for guest use. The pool restroom wasn’t clean and didn’t have hand soap. The front desk was friendly. They had fresh baked cookies every evening. The adult pool looked really nice, overlooked the lake.

Only issues we had were at the restaurant patio and pool areas. Both desperately needed to be power washed to get rid of leftover drinks and food. That part was quite gross.

The hotel facilities were clean, modern, and well-maintained. Everything I needed was available, and the overall atmosphere was relaxing and enjoyable. Thank you to the entire team for providing such a great experience. I highly recommend this hotel to anyone looking for a comfortable and pleasant stay. I will definitely come back if I have the opportunity in the future.

Overpriced. Not nearly as nice as the website leads you to believe.