HomeTowne Studios By Red Roof Denver - Airport/ Aurora

AT 2:30 AM, SOMEONE LUTERALLY WALKED INTO MY ROOM, BY JUST TURNING THE DOOR HANDLE!!!! GOOD THING I HAD THE SAFETY LOCK ENGAGED!!! AND 30 MINS LATER, THE SAME PERSON CAME BACK BANGING ON MY DOOR!!! I AM REQUESTING A REFUND, AND WARNING EVERYONE TO STAY AWAY FROM THIS HOTEL!!!!

The staff was great but the area was a little “scary” for me .. as there was quite a bit of movement late into the evenings. Also.. this was the first time I had to walk to a gas station to get shampoo! .. lol.. they did not offer any bathroom supplies except for towels and toilet paper. Kind of a bummer!

Ask a few times for them to clean room and never did it in two weeks!

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Nice faculty Room smelled like cigarettes. Very shady place. There was a bar of soap on the floor when I checked into my room

The staff was great to deal with. The property was older, but it was nice to have a refrigerator, stove and kitchen sink. I checked in between 10 and 11 pm and the staff was very nice, but I was initially put off by all of the people sitting outside on the walkways/balcony's throughout the complex in their foldable chairs and loud music coming from cars in the parking. I'm guessing they were staying at the location long term? They didn't really bother me and I didn't notice the noise once I was inside. It was fine but made me feel a bit uncomfortable at first.

Amenities

Close to Children's hospital, Maverick gas stain & interstate Had a hard time getting in my room because of the door being broken and not functioningproperly. No deadbolt lock for safety. The people stomping around upstairs and moving furniture all night and day. Feeling like they were going to crash through the ceiling and because there No security i felt complaining would jeopardize my safety. With the amount of aggressive behavior and stomping, slamming, jumping and falling going on upstairs. . The mattress was stained really bad and smelled. It looked like someone was laying on the bed before I got there and wasn't made properly. There was someone else's trash in the trashcan. The soap was out of the package and looked used. It looked like a used rag was on top of it. The stove looked like a fire hazard and the knobs were burned. From past used. The only real convenience of the facility is location and price. My step son is at children's getting treatment it was close but I think I'll pay more for safety and cleanliness next time we're down for treatment. The day staff was kind and great the night time staff was nice but felt like I woke her up and inconvenienced her.

Definitely not a family place for a vacation. We were there 12 hours and during the night other guests were either running down the hap or screaming at each other. There was no soaps or cups for water. It is a bare minimum place. If you like that, then stay here.

Exceptional

Muy malo y mal ambiente

It was dirty

Bad

Passable

The room was clean. The key/entry card was confusing to use. It would be helpful if they showed how to use it when the client checks in.

Plumbing and electrical in the room was backwards. I booked a non-smoking, handicap room and was put in a 3rd floor smoking room. Yuck.

Property represents a very economical stay in North Denver however both the room and the stairwells etc. could do with some TLC. My room was not clean on arrival. The staff were affable and were apologetic.

Great place to stay if traveling

Location to the highway good location to food good location to gas good location to grocery store. Good fast access to get to activities. Daytime noise level a little high nighttime OK

Location to the highway good location to food good location to gas good location to grocery store. Good fast access to get to activities. Daytime noise level a little high nighttime OK

The rooms are substandard. Definitely needs to be renovated. This morning I was returning to the room at 10:35 and my card wouldn't work. The desk person was out monitoring the property. Checkout is at 11:00. I went to get another card and the door was locked. Waited 20 minutes . Maintenance man showed up and let me in my room. My recommendation.....don't walk around the property between the hours of 9 and 11 because if someone's card is locked out.....they won't be able to checkout on time....and may have things to accomplish.

Bien

Very accommodating and provided an emergency shelter when I needed it the most.

Very accommodating and provided an emergency shelter when I needed it the most.

no dustbin, flush was not working, floor was sticky,

Exceptional

I’m not sure the room was cleaned WELL before I arrived. Cleaner stains in the shower, stains in the toilet, cracks/holes in the walls, rips in the chair cushions, unswept floors and caked dirt in the vents. Staff were nice and courteous. And the outside of the property looked ok.

Passable

N/A

Exceptional

Exceptional

The room smelled really weird and people were smoking in the corridors. ?

I liked the location it was near a few stores and restaurants I’m walking distance. The deal clerk was very friendly in morning and at night. Also there was nothing to cook with. No pots or pans. The room smelled really weird and people were smoking in the corridors.

Kitchen didn’t have any pots or pans that’s prolly the only downside

Nothing

Nothing The housekeeper would barg into my room then accuse me of smoking in the room while she had a lite cigarette in her hand. Then would go down stairs and tell the manager. When I dont even smoke cigarettes. She was rude I had to go in every time I checked in and re clean the room because it looked like it hasn't been done in months. I mopped the floor 3 times and the towels I used were black every time. Then I had to change rooms another time because my room was invested horribly with cockroaches. The next time I checked in my heater was stuck on cold and I couldn't get it turned off, and my door wouldn't lock so it was u locked everything I left the room, also the heater was so bad they filter was so bad I woke up the next morning with 2 swollen eyes I had to go to the Dr. anf get antibiotics. Each time I would complain about something I was told basically there was nothing they could do about at, or claim it on a different department like of that's maintenance job or that's front desk j9b. I have pictures to prove my allegations

The housekeeper would barg into my room then accuse me of smoking in the room while she had a lite cigarette in her hand. Then would go down stairs and tell the manager. When I dont even smoke cigarettes. She was rude I had to go in every time I checked in and re clean the room because it looked like it hasn't been done in months. I mopped the floor 3 times and the towels I used were black every time. Then I had to change rooms another time because my room was invested horribly with cockroaches. The next time I checked in my heater was stuck on cold and I couldn't get it turned off, and my door wouldn't lock so it was u locked everything I left the room, also the heater was so bad they filter was so bad I woke up the next morning with 2 swollen eyes I had to go to the Dr. anf get antibiotics. Each time I would complain about something I was told basically there was nothing they could do about at, or claim it on a different department like of that's maintenance job or that's front desk j9b. I have pictures to prove my allegations

First assigned room had no curtain, the next smelled of pot. The room we stayed in had wood floor warped so much, the bathroom door wouldn't shut. We also went out the door in the evening and the person in next room was smoking pot right outside the door. It is about 20 minutes from the airport (we thought closer). Only stayed one night. Workers were nice, but we wouldn't go back.

Bien

The room was clean and the front desk was excellent kitchen works very good and was very clean too. Thank you Townehome Studios.

While Jaden was excellent, the policy re: one roll of tp PER WEEK is both unhygienic and not customer-friendly. Having to return towels daily to get fresh towels is also not customer-friendly. Unlkkely yo stay again or recommend to others.

very good for the price range. Room had a missing mirror but the staff was so great I keep the room and enjoyed my stay.

If you need a place to lay your head this the spot

Good

Good

Bueno

Filthy, disgusting, gross. Not much more to say. Will NEVER use this spot again

Truly a very sketchy place… no one was in reception, waited with others in parking lot. Lots of police activity as I arrived, lots of hand written signs threatening eviction if you don’t pay by 11am or leave trash in hallway… group of guys just hanging out on fourth fooor balcony in the cold..general appearance of being unkempt

No problems with staff, but it was the room itself. The room was unkept, there was trash on the floor. The toilet bowl cover did not fit, I saw roaches throughout my stay. The shower had trash in there.

Courteous staff

Clean room

Excellent

Everything good I like it this place

Door handle in first room was broken and not clean got locked in the room and had to climb out the window. Power was out for 2 hours. Second room was just as bad not clean pretty sure there was bed bugs. Checked in and checked out within and hour. Should've taken the hint when 2 sheriff's pulled up DO NOT STAY HERE!!!!!

Nice place to be at

Just absolutely great

There was nothing in the kitchen to cook with.

Peace and quiet

Clean and comfortable.

Terrible

All 3 rooms wasn’t up to par. First 2 was dirty and the third one bathroom sink keep shooting out water from the side when you turn it on

If I could give zero stars I would. The only positive about this experience was the front desk staff was nice. My check in started with a creepy older man telling me he was looking for me and following me out of the front office. Neither room key worked so I had to go back down to have them recoded. Once the card worked the door wouldn’t open. My husband had to put all of his weight into the door to get it to unlock. It was obvious this room had been broken into before so I’m not sure why we were given it. The room itself was dingy, old bedspread etc. it was so bad we actually decided to eat the cost and went to another hotel for the night. Do NOT waste your money.

The young man was VERY professional and coureous! Keep him!! He's good. Everything else is great. The bathroom sink is leaking, but I think I can work around it.

Outdated room, friendly staff

Male staff member in the office was very helpful and courteous. Laundry was convenient, but too expensive for more than a couple loads.

Everything is going well

The room was dirty, the table sticky , the mattress had a burn mark and black the comforter wasn’t washed and the shower and everything black do not recommend

Tv remote did not work, roaches in one room had to switch rooms! All together the hotel needs a makeover! The staff would be more motivated and would not have to dive deeper to help then property damages!

The room was in terrible condition.

Super pésimo la chica de recepción me robo y de paso estaba tomada

Staff was great, property felt like it was an old daily, weekly, monthly. The room felt a bit rough, the door would stick and you need to throw your shoulder into it to get it to open.

Easy to get to from I 70. Zoe G was a wonderful help

⸻ This place was absolutely horrible. The property was dirty—I even took pictures that showed the sidewalk and stair areas had never been cleaned, and the stairs smelled terrible. My room was just as bad. The bathroom floor was uneven, almost like it had flooded at some point. The shower was filthy, with someone else’s pubic hair left behind. The paint on the bathroom walls was peeling badly, possibly from mold. The TV didn’t even work. Overall, the whole place felt run-down and neglected. Honestly, it should be torn down. On top of that, I checked in around 8 PM and had to be up by 2 AM, but I couldn’t get any rest. Around 1 AM a car alarm went off repeatedly for about 30 minutes, and people were slamming doors throughout the night. This was one of the worst stays I’ve ever experienced.

Sheets were stained.

DO NOT BOOK THIS PLACE! IT IS FILTHY AND BEAT-UP. Literally duct tape on the furniture, mold in the showers, grease on the walls in the kitchenette. The electrical makes strange and dangerous noises. Empty beer cans, cigarette butts, and what I assume is vomit in the elevator. In 40 yrs of staying all over the world this is the worst place. The only silver lining is the front desk clerk and the overnight security that have good and professional attitudes. (I hope they get hired somewhere else that will appreciate them)

Mouse poop in the bed

Peace

Rooms were dirty. We didn't even have a shower curtain or soap in one of the rooms. The other shower curtain had mold. There were 5 cockroaches in the shower. Urine on one of the toilets. Our key cards deactivated 3 times while we were there, once when we returned at 11:30 at night, and had to get new keys. No coffee pot. I felt dirty just walking into the rooms. This place should be shut down. The only saving grace is the front office workers. They are amazing and very helpful. Please...DO NOT BOOK THIS HOTEL. You will regret it.

Great laundry facility

Black Mold, Run Down, Faulty door systems, unsafe, no water pressure, and bed as stiff as a board

The stuff is really great and I was a good area and everything went really well

Great staff and location.

Upon checking in, we were informed they didn't have a room with 2 queen beds, like we had reserved. So, we had to have two rooms. It wasn't ideal, but they were next to each other, so it worked out. When we walked into our room, the floors were dirty. There were crayons and q-tips and food crumbs on the floor. The beds sheets and comforter had hair and crumbs on them as well. In the kitchenette, there was splattered grease on the wall and counter. The bathroom floor was really soft and it felt like we would fall through whenever we used the restroom. The laminate flooring was all warped and curling up. The soap in the bathroom was open and used. We were given one towel, which ended up actually being the bath mat. And since we checked in later in the evening, 8:45 pm, we couldn't get new towels from the front desk. Their sign states all linen exchanges were to be done between 4:00-9:00 pm. Again, there was hair all over the shower floor. I showered with my slides on and dried off with the bath mat. On the bright side, there was a nice sized apartment size fridge in the room that worked and kept our drinks cold. The room was cheap, $92 per night. And I know I shouldn't expect a lot from a room when its under $100, but least sweep the floors and give us towels, new soap and clean sheets.

The stairs and the rooms are very dirty. The apartment is not cleaned.

The staff was awesome. Especially Zoe. Despite some issues, she was great at problem solving and making it better. The other staff were friendly and helpful. This makes a great difference.

We spent 4 days at the hotel. Not once did someone come in and change out our towels. We had to take the dirty ones and do a “linen exchange” from 4-9. We kept asking for a pillow, but they were only available to housekeeping between 11-3. We were never able be there at that time. The floors were dirty in the room when we got there. There was a cockroach on the bathroom floor. The room had a kitchenette, but not one dish or cup was included….not even a coffee pot. The faucets all leaked and the hot and cold were installed wrong.

cockroaches in the room

The room was not so great condition. Had a bad smell at the beginning and drawers were broken. I liked that it had a kitchen and fridge.

They said we got a VIP room, don't want to think what would otherwise be a room if this was the best..

Close to airport for less than $100 however, there were roaches in varying life stages and just an overall icky feeling, but a safe and convenient place to stay for a few hours. The front desk attendant was courteous and thorough in explaining the information

Left 20 minutes after checking in. Very bad

Looked like previous suicide in my room

Dust packed vent in bathroom. “Non smoking” room had to have just been used by a chain smoker. Holes and stains on bedspread. Dried “stuff” on the floor in numerous spots. Not fit for human habitation. But the flies would sure rate it super

the room floor looks it was not cleaned for months. no hair drier. one of outlet do not have energy staffs are nice and kind but just facility condition and cleanness have issues

bad location

Ok

Everything outdated. Pictures ripped off the walls.curtains ripped. I definitely would not refer this place.

Rooms were dirty with cockroaches. The shower floor was broken fiberglass.

The whole place is rundown.Ther were people (dont know if they were staying ther), having a bbq in the parking lot. People were running around, up and down each floor yelling and it was generally run down. The a/c did not work, the room was dirty and beat up.

My room was supposed to have a stovetop so I could cook. I purchased $200 in groceries to cook. I tried to cook the next day. The stove didn't turn on. I went to the office and told them about it. They said the maintenance guy was off and their was nothing they could do about it. They wanted to refund me my money but it was going to take 7 business days. I had no other option but to stay the rest of my time there. At check out time I asked if they could take some money off the booking since there was no stovetop. The office manager said no. My food went to waste. They should have moved me to another room with a stovetop. The front desk said they had no rooms available. As a customer I wasn't treated fairly

I really liked the kid with th

Closed to the Road, it’s noisy.

Bugs, mold, floors very warped, hallways trashed

Standard low price motel room, but pretty dirty and run down. After walking in the room in bare feet and then taking a shower, I could see the dirt swirling around my feet from the floor. The refrigerator leaked water, and the "stove" is basically a hot plate mounted in a cabinet. The wifi was good though, and the room was pretty quiet.

IT WAS CONVENIENT CLOSE TO THE HOSPITAL

Bodily fluids on celing and walls. Walls were dirty and gross. Bed wasnt terrible looking. Tried to take a nap, locked the deadbolt, 5 minutes later an exterminator walked in to the room. Guessing he was there to deal with the roaches in the bathroom. The elevator smelled like someone was smoking in it everytime i got on it. The hand rail was ripped of the wall in the elevator. Toilet wouldnt flush with out taking the tanknlid off and messing with plumming parts. The floor around the toilet was soft and sunken in. I was worried the floor was going to cave in. The other hotel guests were openly doing drugs, selling drugs, buying drugs. Prostitution openly happening. Dried vomit outside of room. Couldnt stay in that situation.

Tracy at front desk was friendly and helpful.

We didnt stay. Went to check in at 620 PM and the room hasnt been cleaned yet. Checked in about 7 PM and went to the room. There was water running all over the floor in the bathroom. Room still dirty and dingy looking. They didnt have another to move us to so we checked back out and went to another hotel

We did a late checkin (after midnight) and the young man(Landon) there was very polite. He gave us our keys and we went to the room. The lights were on and the door was propped open. We knocked and went in, no one was there but the linnens were on the desk and the bed was not made. We went back down and Landon tried to find us another room, he ultimately had to turn us away due to house keeping issues and not having another room for us. He was very helpful in assisting us get our refund.

Car was towed without notice. Door lock waa broken i waa locked in creating a fire hazard

I WILL NOT BE BACK!

Fire the cleaning lady!Room was nasty.

This was straight garbage.

—

Old nit greatest area

Traveled 12 hours and arrived at 5:30am needed sleeping and was refused our room due to over booking and no email or attempts of communication prior to arrival

Booked 1 room with 2 queen beds for a family of 4. Checked in, was given a parking pass, and headed up to the room to find that it only had 1 double bed. When we headed down to the lobby to try to remedy the situation, it was hard to communicate with the staff as there was just one person there, and he could not speak English fluently. My daughter was able to converse with him in Spanish and explained that for 4 adults, 1 bed will not work. After this, he got on the phone, and the woman on the other end explained that they were sold out of rooms, and we received the last one. When we asked about reimbursement since we had booked ahead and prepaid for 2 queen beds, she said that we would have to email. We have emailed them, contacted Hotels.com, and called, but did not receive reimbursement. The room itself was fine, but it seemed run-down: the bed was creaky, the toilet didn't flush properly, and the floor had some dirty spots despite everything being clean. Our experience was not good, as we had been stuck in traffic late into the night on our way into Denver and were looking forward to some rest before heading to the airport. Instead, since we all couldn't sleep on one double bed, we had to sleep in our car. We believe that this situation could have been avoided if the property had maintained records of prepaid rooms.

The place looks nice on the Internet but when you get there it's a different story, it's run down with lots of shady people standing around and then when I went into my room it had a funky smell and was very uneasy with a door that looked like it had been kicked in with the door jam busted out, also the floor in the bathroom was uneven with bad construction, then there's the shady people that hang around outside smoking pot all hours, oh did I mention finding a camera facing the bed in the ceiling.... This place is ghetto.. if I didn't pay upfront on line I would have NEVER stayed and luckily I was by myself without wife and kids

I want a refund !!!!!!! Don’t recommend this hotel to anyone !!! I had to go to different hotel.

Great staff to much street noise

Roachs n te room dirty period.

What’s worse, neither of the rooms had a functioning toilet flush. When we reported this to the front desk at 7:00 AM, we were told that the maintenance team was unavailable and, shockingly, that we were “checking out soon anyway”—as if access to a working restroom isn’t a basic necessity. We were not offered a functioning restroom in any other room either. As a result, we had to leave the hotel early in the morning to use the restroom at a nearby Jack in the Box, which was incredibly inconvenient, unhygienic, and simply unacceptable. This experience was completely unprofessional and unacceptable on the part of the hotel. We expect better quality and support when booking through Expedia, especially for such basic needs. I am requesting a full refund for this stay and urge Expedia to investigate this property to ensure no other customers are subjected to such a disappointing and distressing experience. Please confirm receipt of this message and let me know the next steps for processing the refund.

ROACHES!!!

Bare bones, no toiletries, cups or utensils. Puke in the stairwells, no telling how long. Stench, you name it. For a couple of bucks more you can do a whole lot better.

The hotel room smells very bad, the shower isn’t working, and the bathroom ceiling is damaged. This has been a horrible experience

I should have done better research in booking. That was my mistake but let me save you the trouble… do not stay here. First of all, you had to almost kick the door down to get it open. The room felt dirty, the floors and walls seemed to have never been cleaned. The lighting was dim and flickered when turning on. There was no remote control for the tv so I had nothing to drown out the noise that was happening outside the hotel all night.

Not great

Horrible stay. Not as pictured on website. Cracks between door and outside of property. Thin walls. Loud. Unsanitary and dirty conditions. Uncomfortable beds. Unfinished construction in rooms/lobby/other areas if hotel. Horrible check in process. Limited on late arrivals as there is no staff on site after 11pm. Water stains on celings. No tolietries. Exposed studs in the wall/holes in wall. Not even worth a free stay if offered. Dont waste time or money on this property. Should be a condemed property for dirt/unsanitary appearance. Uncertain on how they are open for business

The bed had stains that looked like blood, there was no running water in toilet or bathroom sink, a used latex glove on sink, the shower stall had been poorly patched. Grafitti in the room. There were brown spatters on the exterior wall near the elevator

The door key was not working for a long time and we had to wait for nearly 30 mins to open the door. It was super annoying. The building is old and it was making the automatic door dysfunctional.

Roaches everywhere in the room and dirty hallways.

Shower has not been cleaned in years.shower curtain rod fell off the wall. Walls are dirty

Trash was still under the beds. The bedspreads were stained and dirty. Not a property I ever want to go back to.

This property felt horribly unsafe. We left immediately after our check in because our rooms smelled like stale cigarettes and wet dog.

It's mostly quiet, management is thoroughly invested/involved, and maintenance comes quickly.

The room did not have a working toilet. The room smelt like human waste and fluids and the bed was stained. Disgusting. Expedia stole my money and I was left without a place to stay. I did not stay. I checked out immediately.

Upon my arrival, I noticed immediately the room was absolutely nothing as advertised. walls and doors dirty furniture damaged and dirty, bed linen-stained. Due to time constraints I had to abandon and cancel my stay here and find a hotel miles away from my destination.

No toilet paper in the room. No coffee pot in the room. Very few channels to watch on the TV. Paint. Looked like it was melting off the walls. Very run down. Looking. Extremely smelly of stale cigarettes

No towels, hand soap, body wash, shampoo, or conditioner. Sheets had a large stain.

They cancelled my reservation without letting me know… the lady there was super rude. Horrible experience.

Is ok

This was one of the most disappointing hotels I’ve ever been to it was like a 100 degree weather outside and the same temperature inside the room air conditioning didn’t work and the tv I had to turn it bye hand no remote

We arrived late because of a flight delay, relieved to finally have a place to rest, only to be told that due to overbooking our reservation was canceled. It was awful news and poorly handled. According to the app we still had the reservation. If we had known when we got off the plane through the app or a phone call or text we could have made other arrangements instead of showing up to the hotel. I was not impressed.

I did not make it to the hotel

Very loud, did not feel safe

I almost laughed when the lady said that they had to check the room for damage before i could get my deposit back. lol. not worth the money i spent even after she said my reservation had been canceled and had to pay more ? i should had run away when she said it was cancelled believe me if i knew the condition of the rooms i would have gone to another hotel . Ended up sleeping in my truck .

At the time of check in the staff wasn’t in the office and we waited for long. The elevator, office and the room are very old and not clean. Specially our room was very dirty, the shower is moldy, the toilet was very dirty and moldy. And when we flush the toilet it got flooded and all the rooms smelled poop. The sink looks moldy. In general I never see this type of property in my life. Very terrible.

No one was at the front desk and I wasn’t able to check in had to get a different hotel

The bed was uncomfortable, the furniture was worn out, and the TV didn’t work. There is a kitchen, but no dishes. There wasn’t even body wash for the shower.

Everything excellent

They have a problem with the keys for some of the rooms. Just be aware, if you’re looking for a cheap place to spend a night or two, then it’s not too bad. But if you’re looking to get your moneys worth, don’t waste your time here.

I didn’t like anything. Pictures didn’t show the room had mold all around, the cabinets were broken, the place overall looks rundown !

Place is run down. TV never worked.

Left the property after 1 night due to the unpleasant room. The front desk told was apologetic and said she would refund us the 1 night left we had paid for. However when Expedia called to confirm, no one remembered! Dirty rooms, squeaky mattress, rude staff and poor management. DO NOT RECOMMEND!!

There was a assault while i was there a man was dragged out the door and beat. They dont have cameras no room service the beds are uncomfortable and rooms are nasty terrible stay never again

Hed to be escorted to room as the door lock didnt work! A review 8 days before us complained also. Get it fixed! Also most rooms along our side were trashed and being renovated? (Maybe). Toilet seat was so scuffed up. It should have been replaced years ago! We didnt even spend the night there it was so bad!

Had to wait 45 minutes for staff to open my door, keys still don't work

Attempting to check in was ridiculous. No one at the front desk nor was I able to call because no one ever answered the phone. Finally found the front desk clerk, who was sitting in her car. Room key did not work throughout my stay, had to continuously ask for desk ckerk to let me in despite repeatedly reprogramming the key card. They have a pest control problem. Reporting issues to have maintenence repairs done was a joke. Refrigerator was lukewarm, the whole room smelled horrid, stove did not work, microwave was missing the glass plate. I had car trouble to where I had to work on the car to get it going. It wouldn't start so I'm fixing it in the parking lot and was approached by a worker and advised I couldn't fix it there. I was upset, like what do you suggest I do, push the car to the middle of the street?

👍

Didn't like the communication by the hotel. Asked a question snd never got a response.

Staff is nice hotel need a lot of maintenance room keys do not work mattress was filthy

It was ok

I have tried contacting someone about my $50 deposit i was charged and it was never refunded back.

Well, it was not the ideal place to stay. There were people constantly fighting all hours of the night and day. I found roaches in my room, they never fixed the microwave and they have rude employees working there.and i do have photos. Ive requested my $50 deposit and was told by Yesenia that she never charged me abd it was on May 2nd 2025. I never once checked out and want my deposit back

The staff members were very helpful and friendly. The night management woman was very professional, flexible with my booking and found a room for us that fit our needs for our stay. I only wish I could add her name to my review because she deserves credit for being a valuable employee and hostess. You know who you are... Thank you for your hospitality and we hope to see you again soon...

The room was being pumped with cigarette smoke all night long. It reeked in there. No shampoo or conditioner? Floor was dirty. Yuck

Terrible!! Between the hours of 2 a.m. and 4 a.m. couldnt get any sleep because on top floor (we were on bottom floor room 140) their was banging and furniture moving as of some sort of renovation. And when we first check in had problem with TV remote attempted three time b efore finally got one that work and that one did not have a back cover. The table in the room had paint or some sort of stain on it. Never had any experience like this and will not make this mistake again. This was in the Denver/Aurora

Good service and friendly staff.

Everything was super dirty, they didn't give me the room on time, there were animals and dirty and it smelled horrible, customer service horrible.