Hilton Garden Inn Denver Airport

It was clean, the beds were comfortable and the front desk staff was nice. We ran out of towels, washcloths, tissue and cups for coffee and no one came to replace them. I booked a room for two days, no one came to replace anything nor clean the room or make the beds. The firepit was broken, not working, the heated pool was a regular pool because the heat wasn’t working and I went on day 2 to swim in the same pool and kids had threw towels, cups and plastic all in the pool. Also, it’s a regular parking lot, not a garage and they charge $14per day. The best perk is that the hotel is in walking distance to multiple restaurants and it’s conveniently maybe 15-20 minutes from the hotel. I wouldn’t stay here again.

Had to pay for parking and no free Continental breakfast

Clean room close to airport

Need a hot tub

Would recommend

Close to the airport We had a really bad night with poor sleep because of the pillows in the bed. Terrible low quality, I mean really bad. I would throw away and get better pillows. The toilet very low. I think will not meet code.

The property is easy to reach from the airport and offers a comfortable stay for visitors. The room had a view of the mountains and was well maintained with a comfortable bed.

Room is good but air conditioner is annoying especially at night, staff are great; Airport shuttle service and Breakfast is excellent.Thank you for great services.

Near airport and food Nothing. All good

Nice place

The location to the airport. The clean and comfortable staff. The waitress was busy in the dining area. She could have used help taking orders.

Restaurant was very good. The breakfast was also good. We ate two dinners and one breakfast. The airport shuttle is free and convenient. The rooms are quiet and comfortable. The staff was friendly. No complaints

Airport shuttle great

Room could do with a freshen up. Clean but dated. Restaurant was average. Staff were helpful. Would be better if the shuttle to the airport started before 6am. I had to take an expensive Uber.

The woman who checked me in was awesome. She helped me check in early and knew I was totally stressed out from canceled flight. Im not sure, but I think her name was Maria.

There was only one entrance and one exit despite multiple entrances and exits blocked

Very nice. Thank you.

2- no available coffee at anything

Property was fine, room was clean. It was a little but noisy because we were right by the elevators. Didn’t realize we had to pay for parking $15 a day. Parking spots were tiny on top of it.

Close to airport.

Friendly helpful staff and free airport shuttle

Airport shuttle was easy to find and staff was very helpful. This is our second overnight stay before we head off to Breck. It's our go to.

Perfect for a quick layover! Stayed one night before an early flight. Rose at the front desk was fantastic—so pleasant and made everything easy, from explaining the parking to the dining options. Excellent service and I can’t wait to come back again! N/A

only chicken wings and cheese pizza

The hotel was very nice and clean. Staff was extremely friendly and professional. Checked in and out with Rose. She was very nice and made the experience nice. She even sent text messages to ask if everything was ok and if we needed anything. Breakfast was ok as well.

We didn't like paying for breakfast. We prefer hotels where breakfast is included.

Wonderful staff!

Just not great. Thin walls.

Great stay

Good stay overall

Good location The customer service

Room was awesome and staff was very friendly. The overall value was good. However it took over thirty minutes to get someone to answer the phone and get the shuttle sent to pick us up from the airport. This had us sitting outside waiting to be picked up for almost 45 minutes. The breakfast was a $17 upcharge when it was your standard "continental" style.

Room was clean, ample storage space, and the lobby staff were courteous

Very clean room, staff was helpful, location was perfect as they had a shuttle to and from the airport

Please improve the

Love the Denver airport AND thus Hilton. Makes travel very enjoyable. Room setvice menu is awesome!

Enjoyed everything No problems about property

Location, size of room and price Great hotel no complaints

We made a reservation around 8PM after discovering that we were stuck in Denver for 24 hours. i picked it because the listing said there was a free airport shuttle. Once we made the booking, I tried calling the front desk to get instructions on where to pick up the shuttle. After about 10 calls, letting it ring for 5-10 minutes per call. Nobody ever answered. Other people waiting for the shuttle had the same experience. Fortunately, the guy finally showed up, but the shuttle was a minivan, nowhere near big enough to handle the number of people waiting for shuttle pick up. We were able to get seats, but it was a brutal wait. When we got to the check in at the front desk, no phones were ringing. Clearly they had turned off the Ringer, probably because there was only 1 person checking everybody in. The manager needs to make sure somebody's available to answer the phone or else they will continue to leave people SOL at the airport.

Breakfast was overpriced for what it was. Other than that. Great location close to airport. I didn't get my reward points bc of booking through a third party. Live and learn.

No room service otherwise really good

Loved the friendly, helpful staff, and the free shuttle service. Everything was clean and well kept. With a beautiful room.

Overall, it was a great place to stay, comfortable bed, and quiet.

Staff was friendly the morning we left. Very helpful.

Very rude answers, no alternative solutions. When I finally arrived to the hotel after paying $50 for an Uber, I saw the shuttle was parked there and the driver seemed bored as if he was there the whole time. I also asked for blankets to be brought to my room but same rude front desk lady said they have no guest room service so I should go I pick them up myself. I picked this hotel because of the reasonable price but also because offers transportation from and to the airport, if transportation is not guaranteed, they should make customers aware upfront and not after landing from a 10hr long flight with hungry kids; this is completely unacceptable. For this type of hotel, they should first train better their staff to provide good customer service and second the facility most always be ready to resolve customer needs. Will never use this hotels again and don’t recommend at all.

Room was great, but we had to wait about 10 minutes for the girl to arrive at the front desk to check us in. We weren’t the only people waiting for her.

The front desk staff were nice and accommodating. Check-in was smooth. Although, the breakfast choices were limited, it was still good for the 2 days we were there. The room was clean and okay for our family of 3 however, it wasn’t as spacious as we’d like as we had plenty of luggage so it did feel a bit cramped. Also, we didn’t like that the bedroom door was a sliding door, it didn’t give us (the parents) much privacy. Overall, we still had a good experience and would stay at this hotel again.

Staff was very helpful and the hotel had a place our famiy ciuld gather together

Staff was excellent

Spotlesd

Overall good stay. Octavia was the star! Her professionalism and compassion were top notch, and she could be given a pay raise and/or promotion. It was wonderful working with her for my short stay. I’d recommend this location.

Booked the hotel because of the free airport shuttle service. Arrived to check in and was told the shuttle at the time I needed was full, so I booked a Lyft. When I went to catch the Lyft at 4 am, the shuttle driver was there and offered a lift. I then found out that three people had cancelled and I hadn't been notified that the shuttle was in fact available. On top of that, the room was extremely hot and the thermostat was broken. It was loud and there were doors slamming all night. Would not stay there again.

Even so, I need to mention again how very gracious and hospitable the staff were.

Clean room, excellent staff and great location from the airport and excellent price.

Room good staff good elevator not so good

Elevator was out of order for a few hours but was fixed. First room was over a party with music but staff was helpful switching our room.

Clean and quick!

Great staff

Great room

Clean and comfortable rooms.

Breakfast wasn't worth the price but other than that, everything was great!

N/A

Over all great!

Room setup

Super comfortable and easy to get any direction on Denver or mountains !

Worst experience I've ever had at a Hotel. My truck got the window broke out and vandalized on the morning of 11/26/25 as did several other vehicles. No Police showed up. The TV was on the blink for hours and when I called the front desk the clerk said there wasn't any maintenance staff on duty at that time. After hours it finally started working. Elevator lights were out and elevator was very slow so I took the stairs. Tiles in the elevator floor were loose. I requested a do not disturb sign because there was none in the room and I requested no housekeeping, but housekeeping came anyway and moved my stuff around. I would not stay at this Hotel again and with the name and reputation of Hilton I would have expected more.

Shuttle bus from the airport was terrible, I waited for more than one hour.

Great room, location and staff

This is an EXCELLENT hotel

Very convenient to the airport nice to know you got shuttle service even though we didn’t use it this time

The ease of getting to the hotel was wonderful. The food from the restaurant was good. The driver for the airport shuttle was moderately helpful but commented that we had alot of luggage and stood back for me to unload from the van. Unfortunately, the box spring on the bed appeared to be broken at the foot of the bed, and we were put in an ADA unit but did not need those amenities.

Great value for the location and price. Would stay here again if needed.

Staff courtesy, clean room

Staff is amazing!

Elevator to 2nd floor didn’t work.

Hotel food not good.

Staff was helpful and professional. My room was clean. Food was well prepared. I had to switch rooms because of an insect entering.

Nice place. Pillows sucked

Clean room and the shuttle service was good

I'd suggest investing in a higher quality of toilet paper and Kleenex.

Nice

The hotel is located in an area with many dining options.The rooms are clean and comfortable.

Staff was very kind and courteous. Clean hotel and facilities. Room was great! Love that my two fur babies had a great stay as well.

After pre-paying for a morning shuttle to the airport, we were informed it was not available. We had to use Uber. My requests for reimbursement have been ignored by the manager. We will not be using Hilton Garden Inn again.

Wonderful! They also extended our check-out to 2pm to match the time of our airport shuttle for free! Highly recommend! There are also many convenient places to eat in walking distance.

Great stay! Clean room, comfortable bed. Virtual key allowed me to skip traditional check in and go straight to my room.

Best experience

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The staff was great very accommodating to my needs and requests. Service was excellent and I enjoyed my 7 day time in Denver. Thank you.

The facility was fine, the front desk attendant the evening I arrives was rude. She seemed annoyed that I interrupted her phone time, and made rude comments when I questioned if I would be getting Hilton Honor points on this stay. She eluded to that fact that if I had been getting points in the past, I would be a gold or platinum member.

Clean room

This is ver nice hotel but the alternate day housekeeping service can be enhanced to at least refilling the cups, coffee supplies and water bottles.

Clean, quiet hotel. Courteous staff. Responsive to needs.

This shouldn't be a Hilton. The owners have a cash cow that they milk but do not feed. There is one 6-person van, and it only runs once per hour and thherefore fills up quickly - so while their advertisement of van service to/from the airport is technically true, it is effectively nonexistent. We were left at the airport after waiting over an hour because the van was full, so had to take an Uber to (and from) the "hotel," $35 each way, so an add $70 to whatever cost you are expecting. Once at the...let's call it a hostel...there was one person working the desk, so a long (long) line to check in - over 20 min wait, and there were people behind us who waited longer. The rooms were shoddy and just not what you think of as Hilton. Terrible service and terrible upkeep - lots of better options. If I could give this 0 stars, it still wouldn't reflect the experience.

Loved it and found love!!!

Cool

I chose this property as an overnight before a flight and for the 24 hour shuttle service. Upon arrival I discovered it was on the hour,not every half hour which several other hotels have listed on their webpage. It would be helpful to have this listed. We had an early morning flight and this shuttle schedule made it a half hour earlier.

Clean place, great breakfast, comfortable beds and verry polite staff, we will stay here again.

Outdoor patio and restaurant brands

N

There were some downsides. We heard everything going on in the room with the adjoining door. And I mean everything. The door really needs to be better sealed and insulated. There wasn’t a proper blackout curtain, making it difficult for our child to fall asleep. The mattress was uncomfortable. Our conditioner bottle was empty. They did immediately provide us with a new bottle once requested.

Everything was great!

Room and bathroom was very clean. Plenty towels and personal items.

Seeet

Very nice property that was conveniently located near the Denver Airport

Quiet; clean; and friendly staff!

Maybe other people had a different experience, but I had a room across from the elevator, and you'd expect maybe less space under the door, but even then, the walls are extremely thin and I could hear the television and conversation of whoever was around me. The shower head did not push out much water at a time, the toilet continued to run, I had to turn it off at night. The bathroom door was too large and did not close. I'm lucky I barely slept so I was awake when housekeeping knocked and entered when I wasn't checking out. The outside grounds are covered in duck feces, which is not great when coming in at night.

Very helpful front desk and answers all questions and needs

Staff was very friendly and accommodating. The airport shuttle was such a added plus and our driver was awesome. We will use this hotel again.

Our toilet kept running every time it was flushed. We were just there for the night, so we notified the staff when we checked out.

We had problems with the airport shuttle. Everything else just fine

Very good airport option

Shuttle to airport was unavailable, and check in line was 15 minutes long

Phone did not work in room. No writing paper or pen in room to take note. They need to pay attention to details. Overall good stay.

Like everything, the location is great!

Location. Beds.Parking

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A

Conveniences, that being said I was lucky enough to be part of a fire drill at 3am. That’s not even the best part we had the privilege of waiting till 5am to confirm it was a false alarm and that it was an electrical trip.

Front desk staff was rude and impatient. Shuttle to airport is only on the hour which is not the most convenient.

Staff could not have been more efficient and nicer. They were great from check-in through the restaurant. Will definitely stay here again.

Staff was friendly and accommodating. Breakfast was not included, but it was fast and delicious.

A bit confusing with the booking, a lot of things close by and very convenient bc of airport

Stay here every time fly thru Denver will again

Always stay here when fly thru Denver. They are still remodeling. Very comfortable and easy access to highway . Friendly front desk . This time no heat I. Room. They immediately send a very cordial maintenance person to fit it. Was the after that. Have used shuttle in past ( excellent) but had car this time. Will definitely stay next time in Denver

I really like to be in this hotel while I was visiting my daughter it was so close from were she lives only three minutes away

Advertised as having a restaurant but yet its not open until 4pm. The menu is not what you will see online. Its a mexican food menu that doesnt even have basic mexican dishes. The menu is very limited and we had ended up having to walk to a restaurant off the hotel. Its the only reason we choose this hotel since our airline flught had been delayed until the next day. No car for transportation so picking a hotel with a restaurant was our priority.

This is about our 5/6 stay at property . Under construction but not bothered by it. Easy access from airport . Have used shuttle in past, not tonight .

Nice little hotel

Convenient to airport and helpful staff.

Wasn’t as nice as depicted in the photos. Bed extremely hard

We are locals and stay at many of the area hotels for quick staycations. The pool was not available for use during our recent stay. That was disappointing for my 3 children.

The front desk staff especially Augy and Adriane were so nice and personable.

Close to airport. Check-in was quick and clerk friendly. Was dissappointed that breakfast wasn't provided.

Great location, but parking is expensive.

Tasty breakfast and very nice staff

To be honest, very disappointed with this Hilton location. Bathtub had many cracks on the bottom. Didn’t shower because i didn’t want to hurt my feet just in case. Bedding was missing the cover sheet. Also, outer layer was very itchy. I could not put my arms on it and had to tuck them inside. Bathroom was weirdly designed. Hand sink was very narrow and couldn’t put much stuff on it without them falling into the basin. Only good thing was the size of the room, which was odd because they could have at least put in a couch with all that space. It did not have one. Only huge empty space in the middle. And what really got me upset was the fact that when i booked it, it said breakfast was included, which i found out it wasn’t. It was available to purchase but i never got that option at purchase through Expedia. They wanted $15 a person for their breakfast. We’ve been on a 2 week road trip across America and I’ve stayed at 14 different hotels so far and this one really disappointed me, and at the higher price compared to the rest of my hotel stays. Very dissatisfied.

It was good for one night that’s about it.

Easy to get to and easy access to the airport.

Unimpressed. Customer service was absolutely non existent and no maid service along with waiting for 2 hours for TOWELS and when they were delivered, the woman was talking on the phone yelling as she threw the towels in at 10pm

Good stay!!

A little disappointing to be honest. The gym and pool were under repair, so no use of these, and no knowledge of this prior to visit. Strangely, there was no maid service. I was there two days and the second day when I get to my room, no one had been in there. Perhaps eco-friendly attempt? I am fine reusing towels and whatnot, but no trash pickup, refreshing of coffee supplies, etc. Walls are thin - guy next to me was in a not-loud conversation until late, which kept me up for a while.

We have stayed here number of times, but the beds are always extremely uncomfortable. We decided we won’t stay here anymore as the beds are too uncomfortable and we don’t get good rest of the night before travel.

What a nightmare. They said they can’t find our reservation. That’s it. Last time ever using Expedia

N/a

Staff great. Got my vacation off to great start

We had a great stay. The room was clean and the front desk staff were helpful. It was a bummer that the pool and gym were closed, but had I read the details on hotels.com, I would have seen they had listed that it was out of service for maintenance and upgrades. I just wish hotels.com would stop sorting them into the group when a person filters it by locations with certain amenities. But that isn't the fault of the hotel, that is the fault of the website. All in all, it was a great stay.

Under construction

The hotel was excellent

Not a great stay.

Arrived very late off a flight. No parking available. Rude front desk agents. Wasn’t in the room for longer than five minutes when I receive a call saying neighbor was complaining about me. Construction going on with no heads up from property. No hot water. Hair dryer wasn’t functional. I would never stay here again.

Clean Friendly helpful

Love that i can park my car here and take shuttle to airport in 10 mins! Love that!

No gym

Clean, convenient and affordable.

Excellant

Easy checkin, friendly staff, clean and safe.

Car alarm going off at 6:30am and kind of noisy within hotel. Will not stay there again until after remodel is complete. Love the shuttle guy who has been there forever. Parking fee was reasonable

Only issue was 1 blackout curtain didn’t work

Did not like fact that spa was closed for repairs. It would have been nice to know that ahead of time. Woman at desk for check out was not friendly at all, no smile, no good morning, how was your stay or thank you.

Great place

Good airport hotel.

I chose this property it had free airport shuttle. So I booked the room, then called to be picked up and was told it would be a 45 minute wait. But she told me I was welcome to take an Uber, which I did ($31). Then when I checked in, I asked to be placed on the shuttle list for the next morning. She said “oh that’s full” So I had to take another Uber the next morning ($45). This is a hotel that is supposed to serve the airport if they are going to advertise shuttle service to the airport they should have the capability to accommodate their guests.

Great. Would stay again for sure

The hotel was great as was the staff. Due to the location by the highway, it was noisy all night.

Booked based upon rating and free airport shuttle. Property is clean, safe, and staff friendly. My only hesitation is that while it is booked as a fully staffed hotel with restaurant, it's really just a glorified Days Inn style property. Definitely not worth $200/night but that seems to be the going rate in the area. No other complaints.

Hotel shuttles run every 45 minutes. They need to be more frequent to justify a stay here.

Best place to stay and park next to the airport why stay anywhere else!!!

Airport shuttle, room, breakfast were good

We were told that there was a risk of our car being broken into while there. Also the bathtub was too slippery and needed a bathmat

Nice place to stay. Friendly and helpful staff.

Worked for a short stay for an early flight. Shuttle service to the airport was wonderful!

Wonderful stay. Staff was amazing and courteous. Would stay again.

Comfort

Love that there is an On the Border restaurant downstairs. It was so easy to check in and then grab a delicious dinner after traveling all day.

They front desk were very friendly and accommodating.

Cleanliness is so I important and appreciated

I like the hotel. It's nice and quiet. There are restaurants close within walking distance. The paint job needs to be better in the bathrooms.

Soft beds, beautiful suite, Clean, soft pillows, and staff was great

Food was excellent and very friendly

The staff was friendly and efficient. The shuttle service was excellent. Great travel experience.

On property "store" for late night snacks or late arrivals. Friendly staff. Filtered water fountains to refill your water bottles. For the price, breakfast should have been included.