Sleep Inn & Suites Grovetown - Augusta West

Smoke free and quiet

Staff was very accommodating with coffee and towels as I had a do not disturb sign up my whole stay. Area was a little sketchy, but since I’m not from here, this may be a one off. Room was comfortable and met my needs with a nice comfortable bed. I would stay here again.

Exceptional

The room was nice and clean

Superb

Very quiet and convenient

Superb

It was excellent Nothing everything was perfect

Exceptional

Nothing everything was perfect

It was quite Nothing

It was quite Nothing

The hotel itself just looks like they slapped a coat of paint and couldn't reach the hard places. Our bathroom shower curtain rod was absolutely hanging on by a thread. There was mold around the tub, roaches in the bathroom area. I was a bit worried about sleeping in the bed since there was a horrific golden couch that had stains all over it next to the bed. No business area, the pool is the smallest one I've seen at a hotel. I wished I never used the onekey

Good

Good stay

Superb

Best value in the area

Very good

This is a very low budget hotel. Staff was not friendly or helpful. The pool area was a smoking section. I found hairs stuck in my washcloth and towels. I can’t speak to the free breakfast because it wasn’t open when I left at 5:30AM. They have parking right outside of the first floor rooms. Literally directly beside the windows. It’s very irritating when people are coming and going through the night. I suppose the highlight was that at least I didn’t see any bedbugs.

Great staff!

They charged me more than the what the room was .

Good

I loved it , other than the extra charge . They charged me more than the what the room was .

The room was clean, pet friendly, breakfast leaves alot to be desired. I booked a king and had to settle for 2 queens, said I would get a discount, highly unlikely. Owner is rude, air did not get cold and tv only worked sometimes. It looked like whoever they hired to do maintenance was just some joe blow off the street, the entrance door to the room was misaligned and you could see into the hallway. The side entrance door into the building said to use the card, but there was no lock, so anyone could come in.

The property was great⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ Nothing everything was perfect⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Nothing everything was perfect⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Excellent as always

Close to food Cost more than I booked the room for. Submitted a claim they never issued a refund.

Close to food Cost more than I booked the room for. Submitted a claim they never issued a refund.

Exceptional

Exceptional

No record of the booking

They did not have a record of the booking, but they were very helpful in accommodating us. No record of the booking

Passable

Exceptional

Clean

Poor

However, my experience with the front desk staff could have been much better. The staff member who checked me in came across as rude—when asking for my ID, it felt more like a demand than a polite request. There was also confusion about my reservation. I had booked a king-size bed, but I was told I had reserved two beds. Even after showing my confirmation, I was still told I was incorrect, which was frustrating. Aside from the check-in experience, everything else about the stay was enjoyable. With better customer service at the front desk, this would have been a great stay.

Price during Masters week was very high.

Exceptional

Showed up- reception said it's been a long night and I see your reservation.... but we have no rooms. Drove with small kids- tired and no rooms available on a holiday. This is why I booked ahead and we had no place to stay. Awful.... We are out of country and booked ahead and yet no rooms in town and they basically said sorry I see your reservation but there is no pace to stay.

Exceptional

The hotel is clean. The rooms are super well kept. It is one of the nicest sleep inn I had. Our receptionist when we checked in was super nice and helpful. Our bad experience was the day of checkout. They had no breakfast at all. The had expired milk. I asked the only person in staff about it and he didn’t care. He said he wasn’t going to refill the breakfast and that the milk he couldn’t do anything about it. Really? Anything? How about throwing it away and not giving it to your customers. If you’re looking for a one night stay in a nice well priced hotel this one is good. But don’t expect anything for breakfast or a nice morning staff.

All good.

All good. All good.

Exceptional

Building under renovation!

The locations is a good location and the bed was comfortable. It has stained furniture such as the couch and foot stool that’s in the room. Crumbs were on the floor as well. I asked for a different room because mine had a smell to it and stained furniture. The room I was put in next was the same minus the smell.

It’s always so clean and smells great

Clean N/a

I enjoyed the bed. Nice and firm! The roach in my bathroom. Room 122

So clean, smoke free and the staff are all extremely polite

So clean, smoke free and the staff are all extremely polite

Everything was great. Thanks sleep inn & suites

Everything was great. Thanks sleep inn & suites

Room was ok the bathtub looked like there was something cleaners couldn’t get out. Otherwise room was clean & hotel quiet. There was ice buildup by the side entrance door that could have been a safety issue. Staff very nice & breakfast ok.

Room was ok the bathtub looked like there was something cleaners couldn’t get out. Otherwise room was clean & hotel quiet. There was ice buildup by the side entrance door that could have been a safety issue. Staff very nice & breakfast ok.

So clean and quiet. Great place to stay for any reason

So clean and quiet. Great place to stay for any reason

So clean and quiet. Excellent place to stay

So clean and quiet. Excellent place to stay

Owner/ front desk employee was so rude and disrespectful. Would not recommend interacting with him unless he gets his attitude in order.

Owner/ front desk employee was so rude and disrespectful. Would not recommend interacting with him unless he gets his attitude in order.

The whole hotel was exceptionally clean, the room was exceptionally clean too and the entire staff was so nice and helpful! This is my most favorite hotel for an excellent price!

The whole hotel was exceptionally clean, the room was exceptionally clean too and the entire staff was so nice and helpful! This is my most favorite hotel for an excellent price!

It was a very nice property. I loved how close it was to where I needed to go. The staff was friendly. If I could change anything it would be the size of the parking spaces in the parking garage, but that's just me looking for something to improve. It was an overall great experience. I will stay here again for my next work trip!

Nice Stay!!! See you again!!!

Beautiful, I was expecting less, but it was beyond my expectations...

Great location, really pleasant and clean rooms, but the thing that makes this such a good place to stay is the staff.

nothing Sleep Inn charged more than the price that I booked online. Booking.com customer service useless. Didn't hold the room that I booked. Dirty room, sheets not changed, non-working shower. We left early and lost the money for 1 night's stay.

The lobby entrance was spotless and well-maintained, creating a great first impression. The front desk staff were extremely courteous and welcoming. The room was clean, nicely updated, and very comfortable. I would absolutely stay here again and highly recommend it to others.

The room was clean, comfortable, and everything worked as it should. Overall, a pleasant experience — I’d definitely recommend it.

We always return here when we travel to this location. The room was clean, amazing, and the service was good. The Wifi speed was amazing.

Clean room, friendly staff, good amenities, safe area

Amazing

Clean room, friendly staff, good amenities...

Friendly staff, clean room. Just one night while traveling through but fit the bill. Had our little dog with us as well.

Friendly staff, clean room. Just one night while traveling through but fit the bill. Had our little dog with us as well.

Nice

The breakfast I wasn’t charged the price that was on booking.com

The breakfast was awesome. You can make hot waffles or egg and sausage sandwiches. The parking was ok. Parking lot kind of small but we still found a parking g space close to the front door. The room was cozy, the bed was very comfortable however, there was urine stains on the toilet which I cleaned myself. The bathroom was clean with fresh towels but apparently housekeeping did not remember to wipe down the toilet. Also the heating unit was unplugged and we had not heat. I did not complain to the front desk because we were there for just one night and I sleep better when it’s chilly.

The breakfast was awesome. You can make hot waffles or egg and sausage sandwiches. The parking was ok. Parking lot kind of small but we still found a parking g space close to the front door. The room was cozy, the bed was very comfortable however, there was urine stains on the toilet which I cleaned myself. The bathroom was clean with fresh towels but apparently housekeeping did not remember to wipe down the toilet. Also the heating unit was unplugged and we had not heat. I did not complain to the front desk because we were there for just one night and I sleep better when it’s chilly.

The room was fine, clean, no frills, easy check in. But the staff harassed us constantly about our pet. I marked on my check in that I had a pet but no one commented or asked other questions. Then throughout the stay I got repeated calls from the front desk demanding I disclose if I had a pet. Which I thought I already had. I was told housekeeping entered my room - even though I had a do not disturb sign on my door - and was surprised by my dog. I have no idea why someone entered my room without my permission. My dog is incredibly well behaved and does not bark. I was charged additional fees that were not disclosed upfront. This hotel was advertised on Hotels.com as being pet friendly but they clearly are not. The staff rudeness and constant harassment was not worth this stay.

The room was fine, clean, no frills, easy check in. But the staff harassed us constantly about our pet. I marked on my check in that I had a pet but no one commented or asked other questions. Then throughout the stay I got repeated calls from the front desk demanding I disclose if I had a pet. Which I thought I already had. I was told housekeeping entered my room - even though I had a do not disturb sign on my door - and was surprised by my dog. I have no idea why someone entered my room without my permission. My dog is incredibly well behaved and does not bark. I was charged additional fees that were not disclosed upfront. This hotel was advertised on Hotels.com as being pet friendly but they clearly are not. The staff rudeness and constant harassment was not worth this stay.

staff was great

staff was great

Dirty

Dirty

Easy parking. Great room, very quiet, so I slept well. Enjoyed complimentary breakfast at the hotel. Hotel also has other restaurant option near by if needed. Easy access to the Interstate.

Easy parking. Great room, very quiet, so I slept well. Enjoyed complimentary breakfast at the hotel. Hotel also has other restaurant option near by if needed. Easy access to the Interstate.

The bed was comfortable. The room had minimal furniture. Walls were damaged and the place had a "old, used" odor in the hallways. Breakfast was fair.

The bed was comfortable. The room had minimal furniture. Walls were damaged and the place had a "old, used" odor in the hallways. Breakfast was fair.

Eveeyone super nice. Room was dirty and everything kind of moldy. Continental breakfast was alot but cold sausage and eggs. Pool very small.

Eveeyone super nice. Room was dirty and everything kind of moldy. Continental breakfast was alot but cold sausage and eggs. Pool very small.

Bed and pillows were heavenly. The room could have been vacuumed better before my arrival n the fridge wiped clean but aside from that, great place to stay and great staff.

Bed and pillows were heavenly. The room could have been vacuumed better before my arrival n the fridge wiped clean but aside from that, great place to stay and great staff.

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The shower was dirty and stained. The coverlet was dirty and looked unwashed. The sofa and ottoman had stains of questionable origin. And the floor did not seem like it had been vacuumed. Someone’s flossing pic was under the bedside table.

The shower was dirty and stained. The coverlet was dirty and looked unwashed. The sofa and ottoman had stains of questionable origin. And the floor did not seem like it had been vacuumed. Someone’s flossing pic was under the bedside table.

The beds the bathroom! Everything all the time is great wonderful good pet fee clean rooms keep up the good work. Staff always do friendly. I

The beds the bathroom! Everything all the time is great wonderful good pet fee clean rooms keep up the good work. Staff always do friendly. I

Old property. Sink handle kept falling off. No sound proofing. Ok place to stay for a night but definitely not linger

Old property. Sink handle kept falling off. No sound proofing. Ok place to stay for a night but definitely not linger

Room was clean. I would like more variety of food for breakfast. Overall is good.

Room was clean. I would like more variety of food for breakfast. Overall is good.

Very nice property and at a really great price. Upscale looking and in a populated area with food and not a lot of traffic.

Very nice property and at a really great price. Upscale looking and in a populated area with food and not a lot of traffic.

There is nothing to complain about with this hotel the room or nice and big the bathroom is very nice

There is nothing to complain about with this hotel the room or nice and big the bathroom is very nice

Extremely overpriced because of Masters week. First room smelled terrible and was unclean. Chairs were breaking, smears on bed frames. Shower was disgusting. Complained and got moved to a room that was slightly better.

Extremely overpriced because of Masters week. First room smelled terrible and was unclean. Chairs were breaking, smears on bed frames. Shower was disgusting. Complained and got moved to a room that was slightly better.

Room smelled like smoke and the property manager was not friendly

Room smelled like smoke and the property manager was not friendly

The property is “under renovation “. Rooms partially updates with new bed and bedding which was appreciated. Bathroom was dirty with hairs, sticky substances, etc. get ready to flood as the shower curtain only covers about half of the shower based on the rod that was installed. The worst thing is there is no safe. Booked this last minute for the Masters. Could not lock up belongings and forgot to stash a pair of diamond earring that I left on nightstand by my phone charger. I didn’t even think that the room would be serviced. Well, it was and rhe staff helped them selves to my earrings. The manager smiled at me and said ok when I told him. Again…it’s a place to rest your head. Just beware of your belongings.

The property is “under renovation “. Rooms partially updates with new bed and bedding which was appreciated. Bathroom was dirty with hairs, sticky substances, etc. get ready to flood as the shower curtain only covers about half of the shower based on the rod that was installed. The worst thing is there is no safe. Booked this last minute for the Masters. Could not lock up belongings and forgot to stash a pair of diamond earring that I left on nightstand by my phone charger. I didn’t even think that the room would be serviced. Well, it was and rhe staff helped them selves to my earrings. The manager smiled at me and said ok when I told him. Again…it’s a place to rest your head. Just beware of your belongings.

The room was dirty and after a long 13 hr drive wasn’t up for fighting it. There were crumbs and all kinds of stuff on carpet, bathroom had hairs on the counter and toilet, blow dryer didn’t work. Toilet paper roll was over half used and looked like it had been dropped in water and dried. Hallway smelled of very stale heavy smoker smell! I checked the bed before I got in it it was the only clean thing in the room from what I could see. Left early because I didn’t want to stay any longer than I had to. I am not one to leave bad reviews but this was bad!

The room was dirty and after a long 13 hr drive wasn’t up for fighting it. There were crumbs and all kinds of stuff on carpet, bathroom had hairs on the counter and toilet, blow dryer didn’t work. Toilet paper roll was over half used and looked like it had been dropped in water and dried. Hallway smelled of very stale heavy smoker smell! I checked the bed before I got in it it was the only clean thing in the room from what I could see. Left early because I didn’t want to stay any longer than I had to. I am not one to leave bad reviews but this was bad!

I like the staff and location

I like the staff and location

Initially there was a lot of pieces of hair and overall unclean pillow cases in one of the beds. They did give us another room without hesitation snd that one was better. Beds were comfortable. I’m not sure why it was only some rooms, but I did see a room that had hard wood floors. We had carpet. Overall pretty clean. A big plus is they came every day we were there to check trash, towels, and toilet paper. Most other places we’ve stayed, we end up having to ask for those things or they only come every few days. That was much appreciated. Breakfast was pretty mediocre. Had a few hot things like sausage, spongy egg, and a waffle maker. Plain bagels, bread etc… Cereal, yogurt, and apples. My son didn’t like the sausage so he just ate the bagel. Coffee wasn’t good to me. I would prefer to get my own breakfast if I went back. Pretty quiet. Didn’t hear much of noise. Parking was a bit limited. Other than the couple small things, it was overall decent for the price. Staff was nice.

Initially there was a lot of pieces of hair and overall unclean pillow cases in one of the beds. They did give us another room without hesitation snd that one was better. Beds were comfortable. I’m not sure why it was only some rooms, but I did see a room that had hard wood floors. We had carpet. Overall pretty clean. A big plus is they came every day we were there to check trash, towels, and toilet paper. Most other places we’ve stayed, we end up having to ask for those things or they only come every few days. That was much appreciated. Breakfast was pretty mediocre. Had a few hot things like sausage, spongy egg, and a waffle maker. Plain bagels, bread etc… Cereal, yogurt, and apples. My son didn’t like the sausage so he just ate the bagel. Coffee wasn’t good to me. I would prefer to get my own breakfast if I went back. Pretty quiet. Didn’t hear much of noise. Parking was a bit limited. Other than the couple small things, it was overall decent for the price. Staff was nice.

The property manager is rude. The whole family lives in the hotel and I wanted to add on a night because my son won his soccer tournament. I had to wait for 15 minutes for the cousin to leave his room because he was the only one who knew how book or add night to my reservation. They speak minimal English and the family takes over the breakfast area in the morning.

The property manager is rude. The whole family lives in the hotel and I wanted to add on a night because my son won his soccer tournament. I had to wait for 15 minutes for the cousin to leave his room because he was the only one who knew how book or add night to my reservation. They speak minimal English and the family takes over the breakfast area in the morning.

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I arrived at 2pm to check in because that’s what my email said check in time was. When I arrived the front desk agent told me check in wasn’t until 3 but he checked me in. It was a super fast process. Nothing about checkout or breakfast time was mentioned. When I got to the room it looked decent on the surface. The sheets look clean minus a few random hairs. The room smelled so bad like someone smoked and tried to cover it up. The bathtub looked gross and had a used bar of soap. The walls in the room needed scrubbed bad. There was a pillow covered in mold. How could that have been missed when the pillow case was changed. It was bad. I took a nap and woke up with a terrible headache and couldn’t breathe. I later saw that the pillow I was using has mold all over it. I was at the end of the hallway on the second floor and the door to the stairs would scrape on the floor every time someone opened it which happened more frequently than you’d think. The light fixture outside of my door was hanging down but they did fix that at some point. The remote was gross and covered in something. The vent in the bathroom was rusted really bad. Someone had a dog that kept barking through the night and you can literally hear everything that’s going on in the hallway. For the most part it was a decent experience for the price I guess.

I arrived at 2pm to check in because that’s what my email said check in time was. When I arrived the front desk agent told me check in wasn’t until 3 but he checked me in. It was a super fast process. Nothing about checkout or breakfast time was mentioned. When I got to the room it looked decent on the surface. The sheets look clean minus a few random hairs. The room smelled so bad like someone smoked and tried to cover it up. The bathtub looked gross and had a used bar of soap. The walls in the room needed scrubbed bad. There was a pillow covered in mold. How could that have been missed when the pillow case was changed. It was bad. I took a nap and woke up with a terrible headache and couldn’t breathe. I later saw that the pillow I was using has mold all over it. I was at the end of the hallway on the second floor and the door to the stairs would scrape on the floor every time someone opened it which happened more frequently than you’d think. The light fixture outside of my door was hanging down but they did fix that at some point. The remote was gross and covered in something. The vent in the bathroom was rusted really bad. Someone had a dog that kept barking through the night and you can literally hear everything that’s going on in the hallway. For the most part it was a decent experience for the price I guess.

Very clean and comfortable hotel. Bed was amazing, front desk was super kind, and it was right next to the Tesla charging station. Highly recommended this hotel.

Very clean and comfortable hotel. Bed was amazing, front desk was super kind, and it was right next to the Tesla charging station. Highly recommended this hotel.

Bathroom was below average standard. Water pressure was bad. We asked for a refund based on everything that happened during the stay when checking out but we were denied because they moved us to another room and they didn't have a policy for refunds. Also side note, the road in front of this hotel is really smooth and slippery. One miss step and you will fall. I rolled my ankle and wasn't been able to walk properly for a few days. (This was my fault but just a heads up) I do not recommend this place.

Bathroom was below average standard. Water pressure was bad. We asked for a refund based on everything that happened during the stay when checking out but we were denied because they moved us to another room and they didn't have a policy for refunds. Also side note, the road in front of this hotel is really smooth and slippery. One miss step and you will fall. I rolled my ankle and wasn't been able to walk properly for a few days. (This was my fault but just a heads up) I do not recommend this place.

Parking a little limited

Parking a little limited

Absolutely filthy. Comforter had obvious stains. Shower tiles were dirty, hadn't been cleaned. Hallway needed vacuumed like a month ago. The elevator glass was filthy & the laundry area had lint flying everywhere cuz the dryer vent was not connected to anything. Even outside the hotel was littered with trash. I mean take some pride in your business & hire a housekeeper. Absolutely would not recommend or ever stay here again!

Absolutely filthy. Comforter had obvious stains. Shower tiles were dirty, hadn't been cleaned. Hallway needed vacuumed like a month ago. The elevator glass was filthy & the laundry area had lint flying everywhere cuz the dryer vent was not connected to anything. Even outside the hotel was littered with trash. I mean take some pride in your business & hire a housekeeper. Absolutely would not recommend or ever stay here again!

Online it’s says this place is pet friendly. Online it also says this location check in at 2. I was told by desk clerk it’s not till 3. I paid 20 $ to check in early. Went to my room two minutes later clerk knocks on door and says no dogs are allowed in rooms you can leave them in the car. Me being polite hey online this is a pet friendly hotel. Clerk my manager said no dogs in room. Than proceeded to tell me they can stay if i pay 20 $ dollars per dog. Tv volume didn’t work. Toilet seat moved when you sat on it. I would never come here again. I don’t think you should either

Online it’s says this place is pet friendly. Online it also says this location check in at 2. I was told by desk clerk it’s not till 3. I paid 20 $ to check in early. Went to my room two minutes later clerk knocks on door and says no dogs are allowed in rooms you can leave them in the car. Me being polite hey online this is a pet friendly hotel. Clerk my manager said no dogs in room. Than proceeded to tell me they can stay if i pay 20 $ dollars per dog. Tv volume didn’t work. Toilet seat moved when you sat on it. I would never come here again. I don’t think you should either

Good location

Good location

Every day of my week there, I was able to enjoy a wonderful and varied breakfast from their breakfast bar, where everything was fresh and very well organized. I will definitely stay with them again when I return to the Grovetown area. Some outside areas were affected, but that is understandable for the recent passage of Hurricane Helene. Good accessibility to shops, tourist attractions and restaurants (Cracker Barrel is right next door). I am very grateful for the good experience.

Every day of my week there, I was able to enjoy a wonderful and varied breakfast from their breakfast bar, where everything was fresh and very well organized. I will definitely stay with them again when I return to the Grovetown area. Some outside areas were affected, but that is understandable for the recent passage of Hurricane Helene. Good accessibility to shops, tourist attractions and restaurants (Cracker Barrel is right next door). I am very grateful for the good experience.

While the staff was friendly and accommodating, I was disappointed with the cleanliness of the hotel. The first room I checked into I found a pair of reading glasses from a previous guest in the nightstand and the floor looked like it had not been vacuumed. I asked to move to a different room to which they granted. In the 2nd room I found a dirty bottle under the bed. Overall, I would not stay at this Sleep Inn again.

While the staff was friendly and accommodating, I was disappointed with the cleanliness of the hotel. The first room I checked into I found a pair of reading glasses from a previous guest in the nightstand and the floor looked like it had not been vacuumed. I asked to move to a different room to which they granted. In the 2nd room I found a dirty bottle under the bed. Overall, I would not stay at this Sleep Inn again.

I stay here a lot. Very familiar with the property. Never had a bad experience. Needs minor repairs around the property and in the rooms but its still functional and im ok with what they offer

I stay here a lot. Very familiar with the property. Never had a bad experience. Needs minor repairs around the property and in the rooms but its still functional and im ok with what they offer

They decided to tell me the moment of my check-in. I asked if there are any available. No. Asked for a refund, they told me to call expedia. They absolutely did not try to work with me to resolve the situation.

They decided to tell me the moment of my check-in. I asked if there are any available. No. Asked for a refund, they told me to call expedia. They absolutely did not try to work with me to resolve the situation.

The hotel was clean and convenient but the staff is unfriendly and rude. When I first walked in the man said to give him time before he helps me. I was the only person there! Yep bad first impression

The hotel was clean and convenient but the staff is unfriendly and rude. When I first walked in the man said to give him time before he helps me. I was the only person there! Yep bad first impression

This is the first time I didn’t enjoy my stay. The room wasn’t the cleanest. The sofa had spots and was filthy.

This is the first time I didn’t enjoy my stay. The room wasn’t the cleanest. The sofa had spots and was filthy.

Beds were very comfortable and the rooms were clean.

Beds were very comfortable and the rooms were clean.

Faucet in sink came off, shower rod was loose and allowed water to run in the main floor, and the there was long hairs in the tub

Faucet in sink came off, shower rod was loose and allowed water to run in the main floor, and the there was long hairs in the tub

Horrible. Would not recommend. I had made a reservation 4 days in advance for 3 days. I called the morning of my arrival to let them know my flight was landing at 10pm and I would be checking in late. They said not problem. I arrived at the hotel at about 11 and they stated that they overbooked and gave my room away. Every place near was completely booked. Shady business practices all the way around. Would definitely not recommend EVER.

Horrible. Would not recommend. I had made a reservation 4 days in advance for 3 days. I called the morning of my arrival to let them know my flight was landing at 10pm and I would be checking in late. They said not problem. I arrived at the hotel at about 11 and they stated that they overbooked and gave my room away. Every place near was completely booked. Shady business practices all the way around. Would definitely not recommend EVER.

I stayed for 3 days, the stay was nice but the front desk guy lied to me twice. My significant other left her ID by accident, he told me they threw everything away. We then went back to the hotel to check and he once again went and checked and said the room was cleaned out. We checked the car again I came back in to ask can we check and make sure when we went in the room nothing was touched since we left our trash was still in the trash can, bed unmade, and her ID was on the counter. I understand it was kinda our fault for leaving it but he didn’t need to lie.

I stayed for 3 days, the stay was nice but the front desk guy lied to me twice. My significant other left her ID by accident, he told me they threw everything away. We then went back to the hotel to check and he once again went and checked and said the room was cleaned out. We checked the car again I came back in to ask can we check and make sure when we went in the room nothing was touched since we left our trash was still in the trash can, bed unmade, and her ID was on the counter. I understand it was kinda our fault for leaving it but he didn’t need to lie.

I saw roach in the room

I saw roach in the room

Nice

Nice

Please check the weather before you book your stay. We were unable to check in because of the aftermath of Hurricane Helene

Please check the weather before you book your stay. We were unable to check in because of the aftermath of Hurricane Helene

They came in at night and blew out the parking garage pissed away my $40.00 dollar detail

They came in at night and blew out the parking garage pissed away my $40.00 dollar detail

Found drug needles in room under mattress while overlooking the room and cleaning. Owners were not likely to care. I would not recommend any Military personnel or contractors to stay here.

Found drug needles in room under mattress while overlooking the room and cleaning. Owners were not likely to care. I would not recommend any Military personnel or contractors to stay here.

This was our second stay. Room was clean and comfortable. The staff was very friendly. The parking lot could use some cleaning. But overall worth the cost.

This was our second stay. Room was clean and comfortable. The staff was very friendly. The parking lot could use some cleaning. But overall worth the cost.

Nice

Nice

Cocrouches in room. Really bad animal smell. Musty sheets.

Cocrouches in room. Really bad animal smell. Musty sheets.

Clean and convient location

Clean and convient location

Good

Good

Nice stay

Nice stay

Outlet not working

Outlet not working

Breakfast. Milk was sour, out of eggs, dining area needed work

Breakfast. Milk was sour, out of eggs, dining area needed work

Would have liked if it was a bit more cleanly and less stragglers in hallways while our kids where there.

Don’t waste your money.

It was not a smooth check in. The rooms were not ready the time we arrived. We were told we couldn’t sit in the lobby if we weren’t checking in but the owners family and kids were there the entire time. The lobby bathroom was clogged the entire weekend and instead of closing it they continued to allow people to us it until the smell was unbearable.

Very nice place

Advertised as non smoking property but room and hallway smelled of cigarette smoke. Lobby and elevator were very dirty.

Great hotel and breakfast!

The hotel pool was not operational for guest and if the property manager was waiting for a pool inspection then they should have listed that on the website. I changed hotels because they had a outdoor pool.

Stayed one night. Very comfortable

Where do I start speaking about this sleeping in! My daughter's track team and I purchased rooms for our track meet. Looking at the lobby it seemed pretty clean. It wasn't that bad but for the money that I paid it could have been WAAAY better!!! When you got upstairs that's where the problems kinda started. It definitely can be CLEANED a whole lot better. I think it may be a family-owned business but family needs to do better at the cleaning process. The floors in the hallway had not been vacuumed. The floors in my room had not been vacuumed. I had a half a roll of toilet paper in the bathroom. When we left to go to a meet, the "cleaning lady" came in and"cleaned" our room. I didn't ask her too. My dental partial ended up missing when I came back. I had it placed in the bathroom, on the sink. Had she not entered into our room, it would have never gotten lost. I went to the front desk to ask about it, the lady at the front desk said that she didn't speak English. She assisted me in asking her about my partial. She said she didn't see it but I know it was in there when I left. That was a $600 dental partial. Gone!! Walls needed to be wiped down badly. We booked because of the pool!! The pool was NOT AVAILABLE for use! Breakfast was terrible. I was told by one of the other parents that the owner was using his hands to take out the sausage.They also ran out of certain food. Beds were VERY comfortable. The customer service was decent. Everything could drastically be improved!

Hotel is outdated. Didn’t have the amenities that were advertised - pool was closed, they ran out of breakfast for Saturday. There was no phone in my room to call front desk. Air went out during the night.

Management was very helpful and accommodating.

The afternoon front desk was very helpful, Housekeepers was amazing and friendly, the beds was so comfortable, it was quite, Thank you staff.

Not great but ok for the price. No real big issues, my AC unit leaked water on the floor over night but didn’t cause me a problem. Several people just hanging around the parking area loitering. A single lady may find that uncomfortable. I asked for a copy of my receipt and did not receive that. I suspect I will have to call to get it.

It was a nice stay

Great service easy check in easy check out gave us great advice on a Mexican restaurant quick drive to the masters location perfect.

AC unit from next door was so noisy we couldn’t get a good nights sleep. The room was clean. Would not stay here again.

However, overall the room and hotel is very rundown. The furniture in our room was stained and damaged. The bathroom faucet handle came off in my hand. I was able to replace and use it. The toilet rocked back and forth. The side door (hotel entrance 1st floor) didn't lock ever during our stay. Not secure at all, anyone could enter. I can't recommend anyone to stay at this hotel until major repairs and investments are made. Again, I want to emphasize the staff were very kind and attentive.

It was a decent budget hotel. However, it is the little things that add up. Once I entered the room everything looked clean. After I got everything settled I laid down in bed and noticed some trash in-between the bed and nightstand. I also saw that out of the 8 pillows in the room only two didn't have a really bad stain on them. As I looked in bathroom I saw multiple sized hairs covering the sink and shower walls. I was easily able to wash them off without touching them but I shouldn't have to if the cleaning service would have noticed it in the first place. Also the toilet paper holder was broken off the wall and just sitting on the sink. Nothing was too big of a deal to complain but I still was somewhat disappointed. Probably won't be staying there again as there is multiple budget hotels in the area but overall it was a decent 3/5.

Love that they allowed pets

Very difficult to understand some members of the staff. Very thin walls, can hear everything in the hallways and adjacent rooms.

Carpets were filthy, all of the furniture was filthy and stained, bathrooms had not been cleaned, and toilets were not clean even in the lobby. When you first come in it is filthy… All the floors are filthy in the elevator. The elevator was filthy, fingerprints everywhere, smudges all over the windows. I will say that the beds are extremely comfortable though.

Mold spot on bathroom ceiling and rust on bathroom door frame. No ability to get drinks/snacks after breakfast. The vending machines were unplugged. Exterior not kept up. Floors in hallways never vacuumed.