Residence Inn Augusta

Nice location. Great room. Smooth check-in. No problems.

Pleasant

N/A

You're welcome.... Yes the hotel itself was amazing and also the rooms. I will definitely be back N/A

The spaciousness and cleanliness of the rooms

The spaciousness and cleanliness of the rooms

It was great for an overnight

Exceptional

I was charged twice for my room

I was charged twice for my room

Worst experience they ha no hot water … this is after I checked in They knew the vendor hadn’t come They didn’t have manager on site to talk to me Having hot water is basic necessity I would not recommend this place to any one They warren not clean construction and no hot water

Worst experience they ha no hot water … this is after I checked in They knew the vendor hadn’t come They didn’t have manager on site to talk to me Having hot water is basic necessity I would not recommend this place to any one They warren not clean construction and no hot water

It was a excellent place to live in Nothing it was excellent

Great location. We had an updated room which was nice. No pullout couch though. I had so share a bed with my son. Beds are comfortable. Pillows are a no no. Soft and very flat. Take your own if you need more neck support. Not sure why hotels don’t do firmer pillows. Shower head is fabulous! Love the water pressure. Clean towels. Breakfast was really not that great. Not a great selection. Notice stuck up to watch how much you eat “other people have to eat too…” very unprofessional. There was no toast available. Hot food was cold. We never had breakfast there during our three day stay. Went to eat around 8am. Had to keep curtains closed at all times (block-outs) as the building material was right outside our room windows and people getting on and off scaffolding. Had very little privacy and dark room during the day. Will be back but will address these issues in person next time. Nothing serious…..

Great location. We had an updated room which was nice. No pullout couch though. I had so share a bed with my son. Beds are comfortable. Pillows are a no no. Soft and very flat. Take your own if you need more neck support. Not sure why hotels don’t do firmer pillows. Shower head is fabulous! Love the water pressure. Clean towels. Breakfast was really not that great. Not a great selection. Notice stuck up to watch how much you eat “other people have to eat too…” very unprofessional. There was no toast available. Hot food was cold. We never had breakfast there during our three day stay. Went to eat around 8am. Had to keep curtains closed at all times (block-outs) as the building material was right outside our room windows and people getting on and off scaffolding. Had very little privacy and dark room during the day. Will be back but will address these issues in person next time. Nothing serious…..

It was clean and decorated nice for Christmas. Nothing

It was clean and decorated nice for Christmas. Nothing

Exceptional

Exceptional

Room, linens, kitchen area, bathroom were very clean except you could detect a slight odor. Breakfast was very so-so. Area had good restaurants. Close to freeway

Room, linens, kitchen area, bathroom were very clean except you could detect a slight odor. Breakfast was very so-so. Area had good restaurants. Close to freeway

N/A

Everything. N/A

Superb

I don't know about pets. But whatever the staff uses to get rid of pet odors works!! Because my allergies were not affected. We arrived Friday afternoon for check-in. Sometime during the night the bathroom sink got backup and the floor in front of the sink was wet. I contacted the front desk and they sent maintenance to take care of it. It was done when we return to room. No more problems and YES we will stay there again.

I don't know about pets. But whatever the staff uses to get rid of pet odors works!! Because my allergies were not affected. We arrived Friday afternoon for check-in. Sometime during the night the bathroom sink got backup and the floor in front of the sink was wet. I contacted the front desk and they sent maintenance to take care of it. It was done when we return to room. No more problems and YES we will stay there again.

It's a brand new beautiful hotel.

It's a brand new beautiful hotel.

This was a great stay. Rooms and bathrooms were so clean. Customer service was amazing.

This was a great stay. Rooms and bathrooms were so clean. Customer service was amazing.

The breakfast was hot and delicious Our television didn’t work

Anita was amazing and so welcoming

Anita was amazing and so welcoming

I will say that the best part of our stay was the check in. The lady who checked us in was so kind and sweet. We played a little plinko game and I don’t know why, but that made the check in memorable.

I will say that the best part of our stay was the check in. The lady who checked us in was so kind and sweet. We played a little plinko game and I don’t know why, but that made the check in memorable.

I stayed one night while attending an event in Augusta, GA. The hotel and the room was very clean. All the staff was excellent. Would definitely stay here again if I'm in the area.

I stayed one night while attending an event in Augusta, GA. The hotel and the room was very clean. All the staff was excellent. Would definitely stay here again if I'm in the area.

I asked for a room away from the road frontage but was given one away and it was even a "upgrade". I feel that I was used for extra money gain.

No

N/a

N/a

As expected with Residence Inn was all very good.

Omg it was so clean. I loved it❤️ N/A

Hotel itself was very nice. Clean and quiet. Staff was very friendly.

Hotel itself was very nice. Clean and quiet. Staff was very friendly.

It was very clean and safe with very good outdoor lighting in the parking lots.

It was quiet.

Manager went above and beyond

Manager went above and beyond

Lap above bed had damage

I absolutely loved the lady who checked me in. She made me feel so welcomed. She thanked me for staying and I thanked her for me being able to stay! She convinced me to join to gain more points and I did. I hope to return soon with my family. My boys enjoyed the pool, basketball court and gym!

I absolutely loved the lady who checked me in. She made me feel so welcomed. She thanked me for staying and I thanked her for me being able to stay! She convinced me to join to gain more points and I did. I hope to return soon with my family. My boys enjoyed the pool, basketball court and gym!

The rooms was clean, beautiful $ the price was right Na

THE AREA AND IT WAS CLEAN EVERYTHING WAS GREAT

Why was I charged 510.00 by residence inn when all bookings were through expedia

Why was I charged 510.00 by residence inn when all bookings were through expedia

Awesome!

Awesome!

There is nothing I didn't like

Eggs were cooked well

Eggs were cooked well

Good stay

Good stay

Bait and switch- i booked this hotel for $178, because they allowed dogs. I put a 5-star rating on my stay because they welcomed dogs. Today, i got a $150 pet fee and $20 cleaning fee. I spoke with the hotel and they were dismissive. Dont stay

Bait and switch- i booked this hotel for $178, because they allowed dogs. I put a 5-star rating on my stay because they welcomed dogs. Today, i got a $150 pet fee and $20 cleaning fee. I spoke with the hotel and they were dismissive. Dont stay

THe reason for booking this property was the pool where my grandchildren could swim with us. Broken, under maintenance for the foreseeable future. We went downtown to the Kroc Center for a pool.

THe reason for booking this property was the pool where my grandchildren could swim with us. Broken, under maintenance for the foreseeable future. We went downtown to the Kroc Center for a pool.

Very nice would recommend to anyone.

Very nice would recommend to anyone.

Staff was friendly. There’s no bar or reception at the hotel anymore. The website needs to be updated so people are aware. The room was nice and beds were comfortable. The breakfast was okay not a buffet as mentioned which needs to also be updated on their site.

Staff was friendly. There’s no bar or reception at the hotel anymore. The website needs to be updated so people are aware. The room was nice and beds were comfortable. The breakfast was okay not a buffet as mentioned which needs to also be updated on their site.

Very clean and comfy place to stay. Will be staying here every time we visit Augusta ga.

Very clean and comfy place to stay. Will be staying here every time we visit Augusta ga.

It was a pleasure and enjoyable hotel stay.

It was a pleasure and enjoyable hotel stay.

The property was clean and what was expected. The staff for the most part was very friendly however the assistant GM named Ivy was quite rude and was not at all focused on customer satisfaction. The pool amenity at the property did not indicate that use of it required sign-up yet Ivy insisted it was required. The pool area was extremely hot and uncomfortable which I asked the front desk worker could have someone check as sitting in the pool area was not at all comfortable. It was then that I was confronted by Ivy who went into a rude rant and said if it was uncomfortable come back at night. Totally unacceptable!!!

The property was clean and what was expected. The staff for the most part was very friendly however the assistant GM named Ivy was quite rude and was not at all focused on customer satisfaction. The pool amenity at the property did not indicate that use of it required sign-up yet Ivy insisted it was required. The pool area was extremely hot and uncomfortable which I asked the front desk worker could have someone check as sitting in the pool area was not at all comfortable. It was then that I was confronted by Ivy who went into a rude rant and said if it was uncomfortable come back at night. Totally unacceptable!!!

I enjoyed my stay

I enjoyed my stay

The kids enjoyed the pool

The kids enjoyed the pool

Everything I was hoping for and the rooms were clean, tidy and well organized. Staff was friendly and atmosphere light. 10/10

Everything I was hoping for and the rooms were clean, tidy and well organized. Staff was friendly and atmosphere light. 10/10

Nice rooms, close to shopping.

Nice rooms, close to shopping.

My wife was ill and the GM made it possible for us to check in early .

My wife was ill and the GM made it possible for us to check in early .

I loved the overall appearance and how close it was to dining and shopping

I loved the overall appearance and how close it was to dining and shopping

Nice, convenient, comfortable

Nice, convenient, comfortable

Residence Inn never disappoints me. The staff was very friendly the room was clean and the beds were very comfortable.

Residence Inn never disappoints me. The staff was very friendly the room was clean and the beds were very comfortable.

it was amazimg

it was amazimg

My husband & I needed some time away from it all & this stay did the trick! Having a CLEAN, SAFE, BEAUTIFUL, COVID-19 GUIDELINES following place to relax was very pleasing!

My husband & I needed some time away from it all & this stay did the trick! Having a CLEAN, SAFE, BEAUTIFUL, COVID-19 GUIDELINES following place to relax was very pleasing!

It was spacious and comfortable

It was spacious and comfortable

Amazing

Amazing

The property is very well kept. The rooms are spacious, clean, and comfortable; and the kitchen is fully equipped. The staff is friendly and courteous. The location is also close to food, shopping, and the highway. I will most definitely stay again.

The property is very well kept. The rooms are spacious, clean, and comfortable; and the kitchen is fully equipped. The staff is friendly and courteous. The location is also close to food, shopping, and the highway. I will most definitely stay again.

Loud noises from party in the next room. The hotel had to call the police.

Loud noises from party in the next room. The hotel had to call the police.

Great location, great stay, building looks new, room was in perfect shape with everything needed. Only issue was check in but employee was new. After some time and a call the issue was resolved. I would definitely stay here again.

Great location, great stay, building looks new, room was in perfect shape with everything needed. Only issue was check in but employee was new. After some time and a call the issue was resolved. I would definitely stay here again.

We we’re denied service at the desk for NO reason at 12am after being on the road for hours. After I explained to the desk manager, she finally allowed service. I feel as if we were DISCRIMINATED for our color (black). I will never book another room here.

We we’re denied service at the desk for NO reason at 12am after being on the road for hours. After I explained to the desk manager, she finally allowed service. I feel as if we were DISCRIMINATED for our color (black). I will never book another room here.

I liked the location, it was great. The facility was neatly kept.

I liked the location, it was great. The facility was neatly kept.

Gentleman at the frontdesk was excellent. He was dressed very well also.

Gentleman at the frontdesk was excellent. He was dressed very well also.

Very clean property, very friendly workers, no issues checking in or out.

Very clean property, very friendly workers, no issues checking in or out.

Kids enjoyed the pool and the fitness room had nice treadmills.

Kids enjoyed the pool and the fitness room had nice treadmills.

There was no cover to unload during check-in and it was raining very hard. The next morning there was no hot water and was told it would be after 8 am before it would be fix. The bottom sheet on the bed would not stay on and would pull off while you slept. Very disappointing experience!!

There was no cover to unload during check-in and it was raining very hard. The next morning there was no hot water and was told it would be after 8 am before it would be fix. The bottom sheet on the bed would not stay on and would pull off while you slept. Very disappointing experience!!

We liked the breakfast buffet. We hated that the alarm clock sounded at 5:30 AM on Feb. 1. We did not know how to shut off the sound, and we did not set the alarm clock in the first place. We called the registration desk 3 times between 5:30 - 5:45 AM on early Feb. 1. Your employee was asleep on the job! Shameful!

We liked the breakfast buffet. We hated that the alarm clock sounded at 5:30 AM on Feb. 1. We did not know how to shut off the sound, and we did not set the alarm clock in the first place. We called the registration desk 3 times between 5:30 - 5:45 AM on early Feb. 1. Your employee was asleep on the job! Shameful!

New property and well maintained. Loved it here and would define back !

New property and well maintained. Loved it here and would define back !

The best room I've ever had, for the price in Augusta. Full sized fridge, stove, dishwasher, plates and silverware, and a sectional pull out. All for a relatively cheap price. Will stay again.

The best room I've ever had, for the price in Augusta. Full sized fridge, stove, dishwasher, plates and silverware, and a sectional pull out. All for a relatively cheap price. Will stay again.

Property was amazing. But the sheets didn’t fit the bed. They kept coming off the corners. Drove me crazy! But room was very clean and nice.

Property was amazing. But the sheets didn’t fit the bed. They kept coming off the corners. Drove me crazy! But room was very clean and nice.

Hotel was very nice, room was extremely comfortable. My only disappointment was the hot tub did not work and pool was not heated as they stated to us before staying .

Hotel was very nice, room was extremely comfortable. My only disappointment was the hot tub did not work and pool was not heated as they stated to us before staying .

This is my hotel of preference when I'm traveling in this area for work.

This is my hotel of preference when I'm traveling in this area for work.

It was clean. Nice location to stores. We went to Target

It was clean. Nice location to stores. We went to Target

Very comfortable with a friendly staff

Very comfortable with a friendly staff

Thank you so much for the housekeeping and front desk for locating some items I left in my guest room and sending them to me in Philadelphia!! Much appreciated

Thank you so much for the housekeeping and front desk for locating some items I left in my guest room and sending them to me in Philadelphia!! Much appreciated

The hotel was very clean but someone tried to come in our room 2 times that night around 3 am and about 20 minutes later luckily we had the top lock on the door i called the front desk and she said it was a staff member and she had me down as canceled which was a lie but i will never stay there again my wife and kids were in there who knows what would have happened had they gotten in that room

The hotel was very clean but someone tried to come in our room 2 times that night around 3 am and about 20 minutes later luckily we had the top lock on the door i called the front desk and she said it was a staff member and she had me down as canceled which was a lie but i will never stay there again my wife and kids were in there who knows what would have happened had they gotten in that room

Rooms were not very clean, no housekeeping available to clean the rooms, internet does not work

Rooms were not very clean, no housekeeping available to clean the rooms, internet does not work

We had a great stay. Staff was friendly, rooms were clean. A nice detail was the printers in the business center. I was able to print out boarding passes with no problem.

We had a great stay. Staff was friendly, rooms were clean. A nice detail was the printers in the business center. I was able to print out boarding passes with no problem.

I didn’t like how certain things didn’t work. And how they didn’t accept my husband military discount

I didn’t like how certain things didn’t work. And how they didn’t accept my husband military discount

When we arrived I told them we had booked with Expedia and checked we had a pet. When we arrived we reinformed them we had a small dog ad they asked if we new the few for pets. We said no but that we had marked that as one of our search criteria and we had used Expedia points for part of the payment. The hotel was $87.00 and the pet fee was $150.00. We left and went to another hotel.

When we arrived I told them we had booked with Expedia and checked we had a pet. When we arrived we reinformed them we had a small dog ad they asked if we new the few for pets. We said no but that we had marked that as one of our search criteria and we had used Expedia points for part of the payment. The hotel was $87.00 and the pet fee was $150.00. We left and went to another hotel.

great staff dog friendly good location near restaurants highway and shopping

great staff dog friendly good location near restaurants highway and shopping

Very comfortable

Very comfortable

Staff was friendly. Hotel appeared clean. The air filter in my room was extremely dirty, covered in so much lint, dust, hair that we took a picture and maintenance immediately apologized and changed it. Unfortunately we were there for 5 days over Memorial Weekend 2018 and the breakfast staff were not prepared. They ran out of plates and silverware. They also wete out of yogurt, bo rolls, muffins etc..We waited in the buffet line 30 minutes for plates. Once a guest finished eating the plate was washed and brought out to the guest waiting in the buffet line. This poor employee walked back and forth with individual plate at least 20 times. She then bought out plastic ware but had no paper plates. There was a 25 minute wait for the scrambled eggs each time, and the waffle line had two griddles where we stood in line an additional 30 minutes. People wete holding spots in line and then would have 3 people slide in to the waffle line. The next few days we went out for breakfast. The parking was easy, and the lobby was pleasurable. The primary disappointment was with breakfast..

Staff was friendly. Hotel appeared clean. The air filter in my room was extremely dirty, covered in so much lint, dust, hair that we took a picture and maintenance immediately apologized and changed it. Unfortunately we were there for 5 days over Memorial Weekend 2018 and the breakfast staff were not prepared. They ran out of plates and silverware. They also wete out of yogurt, bo rolls, muffins etc..We waited in the buffet line 30 minutes for plates. Once a guest finished eating the plate was washed and brought out to the guest waiting in the buffet line. This poor employee walked back and forth with individual plate at least 20 times. She then bought out plastic ware but had no paper plates. There was a 25 minute wait for the scrambled eggs each time, and the waffle line had two griddles where we stood in line an additional 30 minutes. People wete holding spots in line and then would have 3 people slide in to the waffle line. The next few days we went out for breakfast. The parking was easy, and the lobby was pleasurable. The primary disappointment was with breakfast..

There were two dirty plates found at breakfast where the clean plates were supposed to be. Breakfast was horrible especially for the cost of the stay. We were not greeted when we came to breakfast, however the white older couple was showered with hospitality. The toilet tissue was not the highest quality. Very hard. Angel soft was the brand. Should have been Charmin. The room was nice, shower got hot, pool was clean. The gym was mediocre, only about five excerise machines. For the price, this Marriott has to step up their game.

There were two dirty plates found at breakfast where the clean plates were supposed to be. Breakfast was horrible especially for the cost of the stay. We were not greeted when we came to breakfast, however the white older couple was showered with hospitality. The toilet tissue was not the highest quality. Very hard. Angel soft was the brand. Should have been Charmin. The room was nice, shower got hot, pool was clean. The gym was mediocre, only about five excerise machines. For the price, this Marriott has to step up their game.

Rooms were nice and clean. The beds were so firm!!!

Rooms were nice and clean. The beds were so firm!!!

The hotel amenities and location of the hotel were all great and convenient. Breakfast was pretty good too. We stayed for 5 days and 4 nights. My only complaint, Housekeeping. They serviced the room the first night. The second day, it was half way done (towels were replaced but the bed wasn’t done, trash can was on top of the toilet as if they were in a rush) and that was it. They didn’t service any other time. It was disappointing to come back to an unmade hotel room the other nights. Other than that, it was a great trip and this hotel was sufficient.

The hotel amenities and location of the hotel were all great and convenient. Breakfast was pretty good too. We stayed for 5 days and 4 nights. My only complaint, Housekeeping. They serviced the room the first night. The second day, it was half way done (towels were replaced but the bed wasn’t done, trash can was on top of the toilet as if they were in a rush) and that was it. They didn’t service any other time. It was disappointing to come back to an unmade hotel room the other nights. Other than that, it was a great trip and this hotel was sufficient.

IT WAS TERRIBLE! SPECIFICALLY NEEDED A HANDICAP ACCESSIBLE ROOM AND IT WAS UNAVAILABLE. MADE THE BOOKING WEEKS IN ADVANCE FOR THIS PURPOSE AND APPARENTLY THEY ONLY HAVE ONE ROOM TO ACCOMMODATE A PERSON WITH DISABILITIES. FURTHER, WHEN ASKED ABOUT A BATH BENCH, WE WERE GIVEN A FOLDING CHAIR!!! I SUSPECT HAD WE USED THIS, I WOULD BE WRITING TO TELL YOU ABOUT THE LAW SUIT THAT WE WOULD HAVE FILED. NO WHERE IN THE FINE PRINT WERE WE TOLD THAT IT WOULD BE FIRST COME, FIRST SERVE OR THAT IT WOULD NOT BE HONORED BECAUSE WE USED HOTELS.COM; WHEN SPEAKING TO A CUSTOMER SERVICE REP AT HOTELS.COM MY CONCERNS WHERE NOT ADDRESSED TO MY SATISFACTION AND I WAS TOLD I WOULD BE COMPENSATED $100.00 OFF MY NEXT BOOKING, NOT THIS ONE IN WHICH WE WERE INCONVENIENCED FOR.

IT WAS TERRIBLE! SPECIFICALLY NEEDED A HANDICAP ACCESSIBLE ROOM AND IT WAS UNAVAILABLE. MADE THE BOOKING WEEKS IN ADVANCE FOR THIS PURPOSE AND APPARENTLY THEY ONLY HAVE ONE ROOM TO ACCOMMODATE A PERSON WITH DISABILITIES. FURTHER, WHEN ASKED ABOUT A BATH BENCH, WE WERE GIVEN A FOLDING CHAIR!!! I SUSPECT HAD WE USED THIS, I WOULD BE WRITING TO TELL YOU ABOUT THE LAW SUIT THAT WE WOULD HAVE FILED. NO WHERE IN THE FINE PRINT WERE WE TOLD THAT IT WOULD BE FIRST COME, FIRST SERVE OR THAT IT WOULD NOT BE HONORED BECAUSE WE USED HOTELS.COM; WHEN SPEAKING TO A CUSTOMER SERVICE REP AT HOTELS.COM MY CONCERNS WHERE NOT ADDRESSED TO MY SATISFACTION AND I WAS TOLD I WOULD BE COMPENSATED $100.00 OFF MY NEXT BOOKING, NOT THIS ONE IN WHICH WE WERE INCONVENIENCED FOR.

The room was very nice, really liked the smart TV. I was able to pick up watching my usual series, just like I would at home.

The room was very nice, really liked the smart TV. I was able to pick up watching my usual series, just like I would at home.

Me and my family left Florida to escape hurricane Irma and ended up at this fantastic hotel! The staff were all very pleasant, the room was spacious and clean, and we had all the amenities of home. It is dog friendly and our pup had a wonderful stay as well. The mixer on Monday night was wonderful as everyone came together and socialized over snacks and complimentary beer and wine. I would definitely stay at this hotel again. Wonderful expierence!

Me and my family left Florida to escape hurricane Irma and ended up at this fantastic hotel! The staff were all very pleasant, the room was spacious and clean, and we had all the amenities of home. It is dog friendly and our pup had a wonderful stay as well. The mixer on Monday night was wonderful as everyone came together and socialized over snacks and complimentary beer and wine. I would definitely stay at this hotel again. Wonderful expierence!

The front desk staff are always pleasant. I also stayed at this hotel last summer and was pleased to return to a warm welcome. The free breakfast is worth having.

The front desk staff are always pleasant. I also stayed at this hotel last summer and was pleased to return to a warm welcome. The free breakfast is worth having.

The hotel was definitely not worth the 170 it cost for 1 night!

The hotel was definitely not worth the 170 it cost for 1 night!

The hotel was definitely not worth the 170 it cost to stay there. Most of the staff was nice but some were downright rude.

The hotel was definitely not worth the 170 it cost to stay there. Most of the staff was nice but some were downright rude.

The rooms are AMAZING!

The rooms are AMAZING!

I arrived for my sisters wedding ahead of a hurricane causing major evacuations, many people being bussed into Augusta. The hotel was over run and yet they still took the time to make my stay perfect. The staff goes above and beyond to satisfy and the hotel itself is polished even when fully booked amid chaos. I've stayed in Augusta to visit family often and will be sure to only use this hotel in the future. 5 stars!

I arrived for my sisters wedding ahead of a hurricane causing major evacuations, many people being bussed into Augusta. The hotel was over run and yet they still took the time to make my stay perfect. The staff goes above and beyond to satisfy and the hotel itself is polished even when fully booked amid chaos. I've stayed in Augusta to visit family often and will be sure to only use this hotel in the future. 5 stars!

Occasioned by Hurricane Matthew. We had evacuated from South Carolina. This was a great location to wait for permission to return to the areas hit by the storm. Staff was friendly, helpful and professional.

Occasioned by Hurricane Matthew. We had evacuated from South Carolina. This was a great location to wait for permission to return to the areas hit by the storm. Staff was friendly, helpful and professional.

This is hands down the best hotel I've stayed in Augusta - and I stay in Augusta fairly often. It is very new, but it's not just that it is new. It is so tastefully appointed. I almost felt like I was staying in a very nice apartment. The walls, floors, even the paint jobs were a touch above other similar properties. Well done, Marriot. There was a ton a counter space in the bathroom, which women really appreciate and the lighting in the bathroom also was excellent - again something I really like. Also, there are "happy hours" with food and drinks every night. That is a nice touch. The staff also was excellent! This will be my go-to place in Augusta from now on!

This is hands down the best hotel I've stayed in Augusta - and I stay in Augusta fairly often. It is very new, but it's not just that it is new. It is so tastefully appointed. I almost felt like I was staying in a very nice apartment. The walls, floors, even the paint jobs were a touch above other similar properties. Well done, Marriot. There was a ton a counter space in the bathroom, which women really appreciate and the lighting in the bathroom also was excellent - again something I really like. Also, there are "happy hours" with food and drinks every night. That is a nice touch. The staff also was excellent! This will be my go-to place in Augusta from now on!

I was extremely frustrated that I booked the room with Hotels.com. I paid in full for the 3 nights. Then the staff charged my credit card another 420.00 for the 3 nights that I already paid for. I called and they said they would issue me a credit. No credit yet. I called again and left the manager a voicemail. He did not return my call. Now I have to file a dispute with my credit card. Just really frustrated.

I was extremely frustrated that I booked the room with Hotels.com. I paid in full for the 3 nights. Then the staff charged my credit card another 420.00 for the 3 nights that I already paid for. I called and they said they would issue me a credit. No credit yet. I called again and left the manager a voicemail. He did not return my call. Now I have to file a dispute with my credit card. Just really frustrated.

Staff was very friendly. Bed was comfy for me but not so much for my husband. I give it 5 stars! Mrs. Tammy Wilder

It was hobbile and I want my money back the bed was broken an blood stains was on the mattress

My Bday Get-A-Way with My Hubby & in-laws was awesome!!!!!!!