Americas Best Value Inn Augusta Historic Downtown
About Americas Best Value Inn Augusta Historic Downtown
Great care is taken to ensure guests experience comfort through top-notch services and amenities.Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit.When arriving by car, you'll be grateful for the on-site complimentary parking at motel.Your stay will be comfortable with the presence of room service and daily housekeeping as an in-room amenity for your relaxation and enjoyment.To ensure the well-being and convenience of all visitors, smoking is strictly prohibited throughout the entire motel. Smoking is permitted solely in the specified smoking zones allocated by motel. In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience.To ensure a pleasant stay, a selection of rooms at motel come furnished with linen service and air conditioning, all designed with your ease in mind. In select rooms, visitors can enjoy a touch of amusement with the availability of television and cable TV for their entertainment needs.Within specific rooms, a refrigerator and a coffee or tea maker is conveniently available for your use.Understanding the significance of bathroom facilities in enhancing visitor contentment, motel offers a hair dryer and toiletries within a few chosen chambers. Various excellent meal offerings at motel ensure that enticing and easily accessible options are constantly available.Visitors wishing to create their personal culinary delights will appreciate the on-site shared kitchen provided at this establishment.Throughout the day, engage in the entertaining activities available at Americas Best Value Inn Augusta Historic Downtown. Unwind effortlessly each day by exploring the spa, conveniently situated within the motel.Unwind by the pool at motel and cherish a leisurely moment.
Amenities
- 24-hour front desk
- On-site dining
- Café / coffee shop
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
Reviews
The hotel receives overwhelmingly negative reviews, with guests consistently reporting filthy conditions, including dirty linens, towels, and bathrooms. The smell of mold, cigarettes, and general uncleanliness is frequently mentioned. Additionally, the area is often described as unsafe. Despite some positive comments about the staff and location, the overall sentiment is strongly negative.
- Friendly staff
- Convenient location
- Filthy conditions
- Unsafe area
- 1.5/5
Location The homeless around— no admenities — seemed run down - paid more than value
- 4/5
Yes
- 2/5
Very run down, beat up furniture in the room, bathroom had mold. Very sketchy outside. Don’t go out at night. Expedia needs to check out there hotels before booking them.
- 0.5/5
I didn't check in and stay there after being shown the reserved room which was in a terrible, uninhabitable condition for a human being. The bed & sheets and arm chair are old, dated, torn and really nasty looking. The room looks flea infested
- 0.5/5
I didn't check in and stay there after being shown the reserved room which was in a terrible, uninhabitable condition for a human being. The bed & sheets and arm chair are old, dated, torn and really nasty looking. The room looks flea infested
- 3/5
There were Holes in the wall, toilet seat not attached, no security lock on the door, and tv didn't work. The agent changed our room, but it had issues as well, but not as bad. Overall, I give it a 4, because it was close to restaurants on Broad Str downtown. The agent was very nice.
- 5/5
Ok
- 1/5
Rooms are really poor quality, the sink had a hole in it, the toilet had chips in the seat. No toilet roll was provided. There was a large break in the top. The curtains were stained. The lug socket hanging off the wall - a major electrical hazard that could be deadly. The furniture was old, chipped and very battered. No locks on the doors, No safe provided. Felt very unsafe. Goodness knows what was growing and living in the mattress. Out of 3 nights we only stayed one as it was late and we had travelled all day. Left as quickly as possible, Avoid this one.
- 1/5
Hotel rate was 50% less than your rate
- 0.5/5
Bad
- 0.5/5
I never got a chance to get my room
- 4/5
- 4/5
- 5/5
Nice
- 5/5
Nice
- 0.5/5
I never got a chance to get my room
- 3.5/5
Good
- 5/5
Room and staff
- 5/5
Room and staff
- 0.5/5
All
- 4/5
Good room. Clean and they allow smoking in the room.
- 4/5
Good room. Clean and they allow smoking in the room.
- 1/5
No clean , dirty
- 1/5
No clean , dirty
- 0.5/5
I was not allowed to check in. I paid my money and booking.com and the hotel could not communicate that I paid and wanted me to pay double. This is the worst experience I’ve ever had. I would like my money back. 103.33 was spent for you to keep asking my how my stay was BUT NO ONE EVER LET ME CHECK IN! I was not allowed to check in. I paid my money and booking.com and the hotel could not communicate that I paid and wanted me to pay double. This is the worst experience I’ve ever had. I would like my money back. 103.33 was spent for you to keep asking my how my stay was BUT NO ONE EVER LET ME CHECK IN!
- 0.5/5
Nothing All
- 5/5
Front desk was friendly
- 5/5
Front desk was friendly
- 0.5/5
I was not allowed to check in. I paid my money and booking.com and the hotel could not communicate that I paid and wanted me to pay double. This is the worst experience I’ve ever had. I would like my money back. 103.33 was spent for you to keep asking my how my stay was BUT NO ONE EVER LET ME CHECK IN! I was not allowed to check in. I paid my money and booking.com and the hotel could not communicate that I paid and wanted me to pay double. This is the worst experience I’ve ever had. I would like my money back. 103.33 was spent for you to keep asking my how my stay was BUT NO ONE EVER LET ME CHECK IN!
- 2/5
Booked a reservation and they didn’t have a room for us, we needed to wait until 4:30 so they could find and clean a room for us
- 2/5
Booked a reservation and they didn’t have a room for us, we needed to wait until 4:30 so they could find and clean a room for us
- 1/5
Terrible
- 1/5
Terrible
- 5/5
They have some great coffee in the front lobby and the room was VERY clean. I truly enjoyed my stay!
- 5/5
They have some great coffee in the front lobby and the room was VERY clean. I truly enjoyed my stay!
- 2/5
You get what you pay for. It’s not the unsafest hotel I’ve been to but you need to keep your head on a swivel. However, all of downtown Augusta is a steaming out mess so this place is just part of that mess.
- 2/5
You get what you pay for. It’s not the unsafest hotel I’ve been to but you need to keep your head on a swivel. However, all of downtown Augusta is a steaming out mess so this place is just part of that mess.
- 2/5
Hotel is tired and in need of upgrades. The staff is friendly but that doesn't offset dirty and dingy rooms
- 2/5
Hotel is tired and in need of upgrades. The staff is friendly but that doesn't offset dirty and dingy rooms
- 1/5
If you are using for the Ironman… very close to T1… great location. Hotel itself is just one step above sleeping in your car.
- 1/5
If you are using for the Ironman… very close to T1… great location. Hotel itself is just one step above sleeping in your car.
- 5/5
Good
- 5/5
Good
- 3/5
Didn’t have a shower instead of lukewarm shower
- 3/5
Didn’t have a shower instead of lukewarm shower
- 3/5
No drinking glass in room.
- 3/5
No drinking glass in room.
- 1.5/5
mold in the bathroom
- 2.5/5
The place could’ve been cleaner. I bought products to clean and make my stay better. The staff was very pleasant so that was a bonus. The location was great. I really don’t have any major complaints. The overall cleanliness could use more work.
- 2.5/5
The place could’ve been cleaner. I bought products to clean and make my stay better. The staff was very pleasant so that was a bonus. The location was great. I really don’t have any major complaints. The overall cleanliness could use more work.
- 0.5/5
Nothing Everything
- 1/5
First off the bathroom door was hanging off it's hinges, a vent in the bathroom had toilet paper covering it,the bedding wasn't changed in four days that we were there A/C worked at 61°. And baby roaches all over. Couldn't walk outside with out someone asking for a cigarette or money. The curtains were stained and wouldn't close properly, the peep hole in the door was busted out with toilet paper stuffed in it.two bars of soap and bottle of shampoo to last 2 people 4 days. Never did bring clean towels. Toilet seat was loose. The mirror was horrible couldn't see anything (not like I'm anything to look at) but come on. Well if you want a very cheap place to stay in Augusta Georgia this is the place to stay, Just remember you get what you pay for Cheap low maintained, But very friendly people.Enjoy your stay.
- 1/5
First off the bathroom door was hanging off it's hinges, a vent in the bathroom had toilet paper covering it,the bedding wasn't changed in four days that we were there A/C worked at 61°. And baby roaches all over. Couldn't walk outside with out someone asking for a cigarette or money. The curtains were stained and wouldn't close properly, the peep hole in the door was busted out with toilet paper stuffed in it.two bars of soap and bottle of shampoo to last 2 people 4 days. Never did bring clean towels. Toilet seat was loose. The mirror was horrible couldn't see anything (not like I'm anything to look at) but come on. Well if you want a very cheap place to stay in Augusta Georgia this is the place to stay, Just remember you get what you pay for Cheap low maintained, But very friendly people.Enjoy your stay.
- 4/5
It's an old place, but kept in good condition. It's about less money that's all
- 4/5
It's an old place, but kept in good condition. It's about less money that's all
- 2/5
Sink did not work properly. Had to take a cold shower since there was no hot water.
- 2/5
Sink did not work properly. Had to take a cold shower since there was no hot water.
- 1/5
First they wanted to charge me for my service animal, then they wanted to charge me $100 deposit because people who stay there tear up doors, so I called the local sheriff's office and the officer said to me " you do not want to stay here at this hotel, we are always getting calls because of guests causing trouble"
- 1/5
First they wanted to charge me for my service animal, then they wanted to charge me $100 deposit because people who stay there tear up doors, so I called the local sheriff's office and the officer said to me " you do not want to stay here at this hotel, we are always getting calls because of guests causing trouble"
- 1/5
Banged on the door at 11 o'clock on the dot!!! I had to scream that I was putting my shoes on...it made no difference, the banging continued...
- 1/5
Banged on the door at 11 o'clock on the dot!!! I had to scream that I was putting my shoes on...it made no difference, the banging continued...
- 2/5
I go to take a shower. I do not see any bath towels,hand towels or wash clothes or soap. I call and then go to front desk. She gives 2 hands towel and says sorry. I end up getting 4 hand towels and 2 wash clothes finally. Employee says no bath towel. This hotel was probably less than 20% booked for the entire weekend. This room did have a fully renovated bathroom so that was nice. But the shower did have 2 hairs left on the wall of the shower. So I would say cleaning was not good at all at this hotel. Price was cheap but not sure I would stay again.
- 2/5
I go to take a shower. I do not see any bath towels,hand towels or wash clothes or soap. I call and then go to front desk. She gives 2 hands towel and says sorry. I end up getting 4 hand towels and 2 wash clothes finally. Employee says no bath towel. This hotel was probably less than 20% booked for the entire weekend. This room did have a fully renovated bathroom so that was nice. But the shower did have 2 hairs left on the wall of the shower. So I would say cleaning was not good at all at this hotel. Price was cheap but not sure I would stay again.
- 5/5
Exceptional
- 5/5
Exceptional
- 5/5
Beautiful
- 5/5
Beautiful
- 2/5
Just a basic motel just around a rough part of Augusta. Was fine for masters and one night but
- 2/5
Just a basic motel just around a rough part of Augusta. Was fine for masters and one night but
- 2/5
PROS: Location and access to the highway, water temperature was very good (if you don't like hot water, be careful), room had functioning and clean refrigerator and microwave, the bathroom was was newly remodeled and you can see they are working on the property.
- 2/5
PROS: Location and access to the highway, water temperature was very good (if you don't like hot water, be careful), room had functioning and clean refrigerator and microwave, the bathroom was was newly remodeled and you can see they are working on the property.
- 0.5/5
The staff was helpful and nice. The facilities were clean. It was close to Piedmont Hospital.
- 0.5/5
The staff was helpful and nice. The facilities were clean. It was close to Piedmont Hospital.
- 2/5
the Staff is rude and have attitude for no reason . they charged my card a week early insisting that it was that locations policy and said that they don't do refunds.
- 2/5
the room seemed nice and clean until night came and roaches were coming from everywhere. enough to be noticeable the Staff is rude and have attitude for no reason . they charged my card a week early insisting that it was that locations policy and said that they don't do refunds.
- 1/5
Beds were hard sink was broken mold in the ceiling and they were doing constructions on other rooms so you had to watch where you park
- 1/5
Beds were hard sink was broken mold in the ceiling and they were doing constructions on other rooms so you had to watch where you park
- 3.5/5
It wasn't the cleanest
- 5/5
.
- 5/5
.
- 1/5
Cig butt in peep hole its a crack house we left and lost our money. It was unbearable
- 1/5
Cig butt in peep hole its a crack house we left and lost our money. It was unbearable
- 1.5/5
It was incredibly dirty, and the toilet did not work
- 3.5/5
The Bathroom and outside
- 1/5
However, the sheets and pillows were brand new. I’m assuming purchased just for Master’s week.
- 1/5
However, the sheets and pillows were brand new. I’m assuming purchased just for Master’s week.
- 1.5/5
Ir was cleaner than expected. The TV was excellent. The AC was quiet and operated just as it should. The The metal frame for the bathroom door was rusted badly and about four inches of it was completely gone at the bottom on one side. The walls were very thin and I could hear the conversations in the rooms on both sides of mine. The electrical outlets are very old and one had obvious scorch marks where something had shorted out. The outlets were also very loose and it was difficult to keep things plugged in. A very weird man was selling Masters golf tournament tickets on the sidewalk just outside his room. (It was Masters weekend.) I could go on....
- 2.5/5
Location of hotel. The pluming works was in poor shape
- 1/5
soooo..... roaches..... that's all i gotta say i've paid less for better hotels never again will i go there!
- 1/5
soooo..... roaches..... that's all i gotta say i've paid less for better hotels never again will i go there!
- 2/5
Cheap... that's the only plus
- 2/5
Cheap... that's the only plus
- 2/5
Sink didn't drain well. Some bugs in room. Blanket had hole in it. Breakfast was very limited. Staff was nice though.
- 2/5
Sink didn't drain well. Some bugs in room. Blanket had hole in it. Breakfast was very limited. Staff was nice though.
- 1/5
We showed up and it was 2 double beds (smoking). One of the worst smoking rooms of all time. In addition, we only had 2 bath towels that were the size of hand towels. Unfortunately, it was a horrible play to say. Expedia should remove it from their site immediately.
- 1/5
We showed up and it was 2 double beds (smoking). One of the worst smoking rooms of all time. In addition, we only had 2 bath towels that were the size of hand towels. Unfortunately, it was a horrible play to say. Expedia should remove it from their site immediately.
- 1/5
location was not bad but a little noisy no food available
- 0.5/5
The worst of the worst. Sketchy area with homeless people loitering everywhere. Felt super unsafe and had to leave. Bloodstains on sheets, mystery white stains on bed frame and chair. Smelled of death and stale cigs.
- 3/5
No water pressure for shower. Sink clogged. Blanket with cigarette holes in a non smoking room. Towels were worn and thin.
- 3/5
No water pressure for shower. Sink clogged. Blanket with cigarette holes in a non smoking room. Towels were worn and thin.
- 2.5/5
At the time price They offer breakfast on the site but no breakfast and the pool is dirty. Beds are uncomfortable
- 1/5
Nothicjg crack head and noises everywhere
- 1/5
Nothicjg crack head and noises everywhere
- 3/5
Worried with the remodeling that I was going to get a screw or nail in tire.
- 1/5
I had just had surgery and had to stay overnight to be close to the hospital. This motel is in awful condition! Went to one non-smoking room and it smelled like a cigarette butt, toilet wouldn’t flush, bathtub had hair and dirt in tub, linen was stained and you could tell the room had just not been cleaned. Second room, smelled better but had to wait for the bathroom to be fixed because again, it didn’t flush. Room was cleaner but I will never stay there again!
- 1/5
I had just had surgery and had to stay overnight to be close to the hospital. This motel is in awful condition! Went to one non-smoking room and it smelled like a cigarette butt, toilet wouldn’t flush, bathtub had hair and dirt in tub, linen was stained and you could tell the room had just not been cleaned. Second room, smelled better but had to wait for the bathroom to be fixed because again, it didn’t flush. Room was cleaner but I will never stay there again!
- 5/5
Staff is always amazing attentive and friendly. It’s quiet and maintained great!
- 5/5
Staff is always amazing attentive and friendly. It’s quiet and maintained great!
- 5/5
The room was Clean and Didn’t Have No Bug Problem N/A
- 4/5
Great staff very helpful No wifi
- 3/5
I've stayed there before and I'd stay there again.
- 3/5
I've stayed there before and I'd stay there again.
- 5/5
Nice and clean
- 5/5
Nice and clean
- 3/5
It was well lit. There was not enough towels. I could not use the TV or phone.
- 3/5
It was well lit. There was not enough towels. I could not use the TV or phone.
- 0.5/5
When I arrived at 5:30 pm the office was closed. I had to dig out the reservation and call the number and wait 7-8 minutes for someone to check me in. The room was dirty, particularly the bathroom. Mold and paint chips.
- 1/5
I didn't stay i was issued a refund
- 1/5
I didn't stay i was issued a refund
- 3/5
If you just need a room, then stay. The room smell of an old odor. There bugs in the bathroom, the towels were old and worn. The beds are hard very uncomfortable, the carpet needs to be changed, the chairs in the room were stained and dirty.
- 3/5
If you just need a room, then stay. The room smell of an old odor. There bugs in the bathroom, the towels were old and worn. The beds are hard very uncomfortable, the carpet needs to be changed, the chairs in the room were stained and dirty.
- 1/5
Unsafe, unclean, no security lock on door
- 1/5
Unsafe, unclean, no security lock on door
- 1/5
Overall property was dirty, rooms were dirtier. Very bad smell in the rooms. .And, couldn't find anybody at the front office for 15 minutes while checking in. I had take a stroll around the property to find a cleaner who came back with use to help with check in.
- 1/5
Overall property was dirty, rooms were dirtier. Very bad smell in the rooms. .And, couldn't find anybody at the front office for 15 minutes while checking in. I had take a stroll around the property to find a cleaner who came back with use to help with check in.
- 1/5
Nasty hotel. Would never stay again. Dirty, floors dirty, shower dirty, chair looked like someone threw up on it. Tons of rif raf hanging out by their “rooms”. Felt very unsafe. Ice maker worked. Bathroom sink leaked all over floor. Toilet sanitizer hanging on the AC as a room freshener.
- 1/5
Nasty hotel. Would never stay again. Dirty, floors dirty, shower dirty, chair looked like someone threw up on it. Tons of rif raf hanging out by their “rooms”. Felt very unsafe. Ice maker worked. Bathroom sink leaked all over floor. Toilet sanitizer hanging on the AC as a room freshener.
- 1/5
Booked a 2 night stay left the first night. Couldn’t stay another hour. Ask for money back? Didn’t matter, had to get out of there. The sooner the better. Two days later I’m sick in bed. I haven’t been sick in years.
- 1/5
Booked a 2 night stay left the first night. Couldn’t stay another hour. Ask for money back? Didn’t matter, had to get out of there. The sooner the better. Two days later I’m sick in bed. I haven’t been sick in years.
- 5/5
Cuuuuuuute plants and landscaping! Very friendly evening staff and well lit parking lot at night. A little loud at times but normal for Friday night in a party town. The tub was a little raggedy in 103 and the drain sticks but that's regular maintenance stuff just letting y'all know. The guy at the counter the next morning was a hero and let me borrow his phone charger because mine broke. Thanks,pal🐐The staff members were awesome and I enjoyed my stay.
- 5/5
Cuuuuuuute plants and landscaping! Very friendly evening staff and well lit parking lot at night. A little loud at times but normal for Friday night in a party town. The tub was a little raggedy in 103 and the drain sticks but that's regular maintenance stuff just letting y'all know. The guy at the counter the next morning was a hero and let me borrow his phone charger because mine broke. Thanks,pal🐐The staff members were awesome and I enjoyed my stay.
- 4/5
are very satisfied for the price!
- 4/5
are very satisfied for the price!
- 2/5
My room is was a non smoking room. Yet when I got there it had incident that had been burning and went out still in the room. The tub finish was coming off the tub. In the bathroom, the ceiling and wall had been replaced, but still had not been repainted the same color.
- 2/5
My room is was a non smoking room. Yet when I got there it had incident that had been burning and went out still in the room. The tub finish was coming off the tub. In the bathroom, the ceiling and wall had been replaced, but still had not been repainted the same color.
- 2/5
First off let me say the staff were very friendly. However, I had requested a no smoking room, the room I got smelled very strongly of cigarettes. The toilet seat was only hanging on by one screw, the bottom of the bathroom door had been kicked in and was missing. The tub was dirty, there were still hairs in the tub and attached to the shower curtain. The pool was shut down, supposedly waiting to be inspected. I will not stay here again. The price was cheap at only $60 per night, that should have been my first red flag.
- 2/5
First off let me say the staff were very friendly. However, I had requested a no smoking room, the room I got smelled very strongly of cigarettes. The toilet seat was only hanging on by one screw, the bottom of the bathroom door had been kicked in and was missing. The tub was dirty, there were still hairs in the tub and attached to the shower curtain. The pool was shut down, supposedly waiting to be inspected. I will not stay here again. The price was cheap at only $60 per night, that should have been my first red flag.
- 1/5
Bugs and trash in room
- 1/5
Bugs and trash in room
- 3/5
Too loud
- 3/5
Too loud
- 2/5
Cigarette burn holes on the blankets. Smelled like mold and cigarettes. Dirty towel left from the previous guests on the back of the bathroom door. Should I go on? This place is a homeless shelter more than a hotel, don’t stay here.
- 2/5
Cigarette burn holes on the blankets. Smelled like mold and cigarettes. Dirty towel left from the previous guests on the back of the bathroom door. Should I go on? This place is a homeless shelter more than a hotel, don’t stay here.
- 1/5
I travel almost weekly for work so I have stayed in thousands of hotels. I can easily say this was the most disgusting hotel I have ever seen. Absolute filth. Stench like you wouldn’t believe. Towels completely brown as if they have never been washed. Literal dirt and grime in every corner as if it had also never, ever been cleaned.
- 1/5
I travel almost weekly for work so I have stayed in thousands of hotels. I can easily say this was the most disgusting hotel I have ever seen. Absolute filth. Stench like you wouldn’t believe. Towels completely brown as if they have never been washed. Literal dirt and grime in every corner as if it had also never, ever been cleaned.
- 1/5
This property is NOT as advertised. Area is unsafe and the rooms are filthy. The pictures posted are NOT a good representation. We checked in but left as soon as we saw the room and were confronted by crackheads in the parking lot. No refund for a 4 night stay because of the 24 hour in advance policy. False advertising got them my money. Disgusting.
- 1/5
This property is NOT as advertised. Area is unsafe and the rooms are filthy. The pictures posted are NOT a good representation. We checked in but left as soon as we saw the room and were confronted by crackheads in the parking lot. No refund for a 4 night stay because of the 24 hour in advance policy. False advertising got them my money. Disgusting.
- 1/5
The owner was very nice but he needs to invest in the hotel to improve the condition. Pictures online make it appear to be palpable but it is far from. I wouldn’t recommend it to anyone in its current state.
- 1/5
The owner was very nice but he needs to invest in the hotel to improve the condition. Pictures online make it appear to be palpable but it is far from. I wouldn’t recommend it to anyone in its current state.
- 3/5
It was surprisingly good for a masters rental. Beds and room were acceptable. Towels were a little shabby
- 3/5
It was surprisingly good for a masters rental. Beds and room were acceptable. Towels were a little shabby
- 1/5
This is without question the worst hotel on earth. Do not stay here under any circumstances. It smells awful, it’s dirty, there are cigarette burns on the linens, there are cockroaches. Just stop reading this now and look into another option.
- 1/5
This is without question the worst hotel on earth. Do not stay here under any circumstances. It smells awful, it’s dirty, there are cigarette burns on the linens, there are cockroaches. Just stop reading this now and look into another option.
- 1/5
Horrible place, asked for refund after checking in and leaving it shortly after.
- 1/5
Horrible place, asked for refund after checking in and leaving it shortly after.
- 1/5
The hotel was unclean and unkept. The towels were stained and needed to be replaced so did the bed linens. There were spiderwebs in the ceiling and the bathroom was disgusting.
- 1/5
The hotel was unclean and unkept. The towels were stained and needed to be replaced so did the bed linens. There were spiderwebs in the ceiling and the bathroom was disgusting.
- 1/5
This place is filthy. There were roaches in my room, live and dead. The neighborhood is unsafe. Right outside the hotel I could see drug activities. Never stay here.
- 1/5
This place is filthy. There were roaches in my room, live and dead. The neighborhood is unsafe. Right outside the hotel I could see drug activities. Never stay here.
- 1/5
Just don’t stay here. I was there for 10 mins and left. I don’t even care about the refund. It was that bad.
- 1/5
Just don’t stay here. I was there for 10 mins and left. I don’t even care about the refund. It was that bad.
- 2/5
Get what you pay for here.
- 2/5
Get what you pay for here.
- 4/5
Bad area
- 4/5
Bad area
- 5/5
Super
- 5/5
Super
- 2/5
Suppose to have breakfast, refused to put anything out but black coffee. Left all the breakfast cases empty. Could only get new or clean towels between 7am-10am. No exceptions. Water went out 2x times took 2 plus hours to fix. Pool was empty it was suppose to be full. No pet areas for potty. Non smoking room but clearly was smoked in, burn holes in comforter. The bathroom door was so damaged you had no privacy even when closed. The shower/tub did not work properly, bathtub just filled with water and had to take break to allow to drain. Police were on property multiple times during my 3 day stay for fighting and noise complaints. They did have new tile and fresh paint on some of the surfaces. Will never stay there again.
- 2/5
Suppose to have breakfast, refused to put anything out but black coffee. Left all the breakfast cases empty. Could only get new or clean towels between 7am-10am. No exceptions. Water went out 2x times took 2 plus hours to fix. Pool was empty it was suppose to be full. No pet areas for potty. Non smoking room but clearly was smoked in, burn holes in comforter. The bathroom door was so damaged you had no privacy even when closed. The shower/tub did not work properly, bathtub just filled with water and had to take break to allow to drain. Police were on property multiple times during my 3 day stay for fighting and noise complaints. They did have new tile and fresh paint on some of the surfaces. Will never stay there again.
- 2/5
Room was dirty, holes in the sheets and pubic hair in the bathtub. Sticky carpet. Was a non smoking room but still reeked of smoke.
- 2/5
Room was dirty, holes in the sheets and pubic hair in the bathtub. Sticky carpet. Was a non smoking room but still reeked of smoke.
- 1/5
The WORST hotel I’ve EVER stayed in. Dirty, poor front desk service, dirty, dirty. Had to flush toilet two times to send down “liquids”. Room stank from previous years of smoking and the was a Non-smoking room.
- 1/5
The WORST hotel I’ve EVER stayed in. Dirty, poor front desk service, dirty, dirty. Had to flush toilet two times to send down “liquids”. Room stank from previous years of smoking and the was a Non-smoking room.
- 1/5
This was the most disgusting hotel I’ve stayed at in my life. There were stains on the chair, burn holes in the sheets, drawers, missing on the dresser
- 1/5
This was the most disgusting hotel I’ve stayed at in my life. There were stains on the chair, burn holes in the sheets, drawers, missing on the dresser
- 1/5
Roach infested. Messed up our reservation and acted like we were at fault when we paid through Expedia. Absolutely nasty. Sad we came down to visit our soldier at Fort Gordon before he leaves and couldn't even bring him back to our place. Had to sit at a bowling alley as it was one of the only places open on Easter Sunday!!! Owners should be ashamed of themselves!!! I have lots of videos which we had to show before they would change our room to a less nasty one as we couldn't find another place due to the Masters.
- 1/5
Roach infested. Messed up our reservation and acted like we were at fault when we paid through Expedia. Absolutely nasty. Sad we came down to visit our soldier at Fort Gordon before he leaves and couldn't even bring him back to our place. Had to sit at a bowling alley as it was one of the only places open on Easter Sunday!!! Owners should be ashamed of themselves!!! I have lots of videos which we had to show before they would change our room to a less nasty one as we couldn't find another place due to the Masters.
- 1/5
Worst motel experience EVER
- 1/5
Worst motel experience EVER
- 3/5
Nice location if you are visiting historic Augusta. Older property with sparse amenities. You need to be without a place to sleep to stay here.
- 3/5
Nice location if you are visiting historic Augusta. Older property with sparse amenities. You need to be without a place to sleep to stay here.
- 1/5
This is a welfare hotel
- 1/5
This is a welfare hotel
- 1/5
Door looked like it had already been kicked in. DO NOT STAY HERE. We left and got a different hotel. We were sure that we would have had are vehicle or room broken into while we slept.
- 1/5
Door looked like it had already been kicked in. DO NOT STAY HERE. We left and got a different hotel. We were sure that we would have had are vehicle or room broken into while we slept.
- 2/5
- 2/5
- 5/5
I'm good 👍
- 5/5
I'm good 👍
- 1/5
Stay elsewhere if you can afford it. Stained sheets with holes in them, stained fraying towels. Smells awful (accidentally booked a smoking room). Dirty, needs renovations and new furniture. I've stayed in worse at the same price point, but only a couple times.
- 1/5
Stay elsewhere if you can afford it. Stained sheets with holes in them, stained fraying towels. Smells awful (accidentally booked a smoking room). Dirty, needs renovations and new furniture. I've stayed in worse at the same price point, but only a couple times.
- 1/5
The upper room are smokers room, and they are in terrible conditions.
- 1/5
The upper room are smokers room, and they are in terrible conditions.
- 1/5
No Pool,but advertised with one Bedding stained
- 1/5
No Pool,but advertised with one Bedding stained
- 1/5
This property does not even try to act like a motel. It does not have a place to hang your clothes. The television and mirror in the room were filthy. How hard is it to clean those items? I laid down and started to itch. It was too late to change the reservation, so I was able to buy some Lysol at a store nearby and then wait until the room aired out.
- 1/5
This property does not even try to act like a motel. It does not have a place to hang your clothes. The television and mirror in the room were filthy. How hard is it to clean those items? I laid down and started to itch. It was too late to change the reservation, so I was able to buy some Lysol at a store nearby and then wait until the room aired out.
- 1/5
Property is not safe and not clean
- 1/5
Property is not safe and not clean
- 1/5
Motel not hotel, and in very poor condition. Local vagrants loitering outside entrance of property, likely the least nice property I’ve stayed in. Definitely will not return, and would look at another location miles away from this area.
- 1/5
Motel not hotel, and in very poor condition. Local vagrants loitering outside entrance of property, likely the least nice property I’ve stayed in. Definitely will not return, and would look at another location miles away from this area.
- 1/5
This place is by far the worst i have ever stayed at. went to augusta for the masters and expedia put together a good value package for us with this hotel. from the pics it looks ok. in a terrible unsafe area , hotel is disgusting, smells aweful. would not walk on the floors in bare feet or even socks. dont really know what else to say , i will be scrubbing this place out of me for a long time.
- 1/5
This place is by far the worst i have ever stayed at. went to augusta for the masters and expedia put together a good value package for us with this hotel. from the pics it looks ok. in a terrible unsafe area , hotel is disgusting, smells aweful. would not walk on the floors in bare feet or even socks. dont really know what else to say , i will be scrubbing this place out of me for a long time.
- 4/5
Not sure
- 4/5
Not sure
- 1/5
Room was filthy. Bathroom also smelled like marijuana. Smeared mirror and windows. Unknown substance splattered on mirror. Headboards to beds had oil residue from previous tenants heads and whatever was up there. Black dirt on everything. Paint peeling from ceiling. Counter completely broken in two. Totally nasty.
- 1/5
Room was filthy. Bathroom also smelled like marijuana. Smeared mirror and windows. Unknown substance splattered on mirror. Headboards to beds had oil residue from previous tenants heads and whatever was up there. Black dirt on everything. Paint peeling from ceiling. Counter completely broken in two. Totally nasty.
- 2/5
Not a good place to stay in Augusta, but it served its purpose. Good thing I was alone but with family I would have left.
- 2/5
Not a good place to stay in Augusta, but it served its purpose. Good thing I was alone but with family I would have left.
- 5/5
Nice bedding clean sheets changed towel everyday. I will stay again! Also price is reasonable
- 5/5
Nice bedding clean sheets changed towel everyday. I will stay again! Also price is reasonable
- 2/5
Swear i heard gunshots at 5am around room 214... boarding up the windows when we left in the morning!
- 2/5
Swear i heard gunshots at 5am around room 214... boarding up the windows when we left in the morning!
- 1/5
The room was filthy, pubic hair all over the toilet seat, visible dirt on bathroom floor, bathtub was covered in filth, said it was a non smoking room but smelled of old cigarette smoke, found bed bugs in the bed, towels were dirty and/or stained. All dressers and nightstands had dust and dirt all over them. Another guest found a dead rat in their room. Website advertises the pool and breakfast. The pool was closed and green and they weren’t doing the breakfast either. The listing should be removed from all sites for booking. I will never return and am requesting a full refund. The health department should condemn the establishment.
- 1/5
The room was filthy, pubic hair all over the toilet seat, visible dirt on bathroom floor, bathtub was covered in filth, said it was a non smoking room but smelled of old cigarette smoke, found bed bugs in the bed, towels were dirty and/or stained. All dressers and nightstands had dust and dirt all over them. Another guest found a dead rat in their room. Website advertises the pool and breakfast. The pool was closed and green and they weren’t doing the breakfast either. The listing should be removed from all sites for booking. I will never return and am requesting a full refund. The health department should condemn the establishment.
- 3/5
The pool was closed and no breakfast. The room was not cleaned (I had to wipe off desk to set stuff on it.) There was no shampoo or conditioner thankfully I brought my own. It was to late to get another hotel in our price range or we would have changed hotels. Definitely would not get a room with them again.
- 3/5
The pool was closed and no breakfast. The room was not cleaned (I had to wipe off desk to set stuff on it.) There was no shampoo or conditioner thankfully I brought my own. It was to late to get another hotel in our price range or we would have changed hotels. Definitely would not get a room with them again.
- 1/5
Absolutely terrible motel. Incredibly noisy. Weird old man that runs around at night and harassing ppl sitting outside their rooms. Incredibly dirty property. Not well kept. Pool was closed. Not happy about what i paid for here at all.
- 1/5
Absolutely terrible motel. Incredibly noisy. Weird old man that runs around at night and harassing ppl sitting outside their rooms. Incredibly dirty property. Not well kept. Pool was closed. Not happy about what i paid for here at all.
- 1/5
When I first entered the building, I couldn’t help but notice how poorly the building was taken care of. In the lobby, there was plywood over a broken window that still had broken glass. Not only is it unsafe to the guest and staff, it is very visually unappealing. I then asked for a non smoking room. When I was led to my room, I could see however it was a smoking room. When I asked for a new room, it was even worse. The smell of smoke lingered heavily in the air. When I went to inspect the bathroom, the tiles were stained yellow, most likely from smoking. It seemed like they didn’t even clean the room because there a a bug that was squished and smeared on the wall. It looked nothing like the pictures we were provided. We immediately left for another hotel to stay for the night. I would not recommend anyone take shelter at this hotel.
- 1/5
When I first entered the building, I couldn’t help but notice how poorly the building was taken care of. In the lobby, there was plywood over a broken window that still had broken glass. Not only is it unsafe to the guest and staff, it is very visually unappealing. I then asked for a non smoking room. When I was led to my room, I could see however it was a smoking room. When I asked for a new room, it was even worse. The smell of smoke lingered heavily in the air. When I went to inspect the bathroom, the tiles were stained yellow, most likely from smoking. It seemed like they didn’t even clean the room because there a a bug that was squished and smeared on the wall. It looked nothing like the pictures we were provided. We immediately left for another hotel to stay for the night. I would not recommend anyone take shelter at this hotel.
- 1/5
The worst experience i have ever had...we didnt even stay we left and will argue with Travelocity for a refund....bottles were being broken loud noises someone knocked on the door asking for help...at that point we left after only 1 hour we paid for 2 nights but could not come back to this property...
- 1/5
The worst experience i have ever had...we didnt even stay we left and will argue with Travelocity for a refund....bottles were being broken loud noises someone knocked on the door asking for help...at that point we left after only 1 hour we paid for 2 nights but could not come back to this property...
- 1/5
i CANCELLED RESERVATION WE COULD NOT IMAGINE STAYING HERE.
- 1/5
i CANCELLED RESERVATION WE COULD NOT IMAGINE STAYING HERE.
- 5/5
It was a very nice place to go and stay during the coronavirus situation going on great!!
- 5/5
It was a very nice place to go and stay during the coronavirus situation going on great!!
- 5/5
Wonderful
- 4/5
Walking distance to the river /River Walk and downtown restaurants and nightlife. Old and worn but a great deal for the price. Staff was friendly and very helpful. Included simple breakfast.
- 4/5
Only issue this trip was that it seemed like it took forever for the hot water to heat up. It was very early and the temps dropped to freezing that night, but really needed a warm shower. Everything else was great for this business trip.
- 1/5
Door chain lock did not function , carpets and furniture had visible bodily fluids.
- 4/5
Okay, wash clothes was stained and faded
- 3/5
This place was renovated back in the '80s,,,and looks like it.
- 4/5
Stay was good and I was in the room early, but know the area around the hotel may be a little seedy looking. No problems though, lots of lighting.
- 1/5
A/C didn’t work my wife took a shower and the water would not go down the drain I told the host when I was checking out and they obviously didn’t care about our experience there were holes in the sheets the bathroom looked disgusting one of the couches looked like it had a skid mark in it
- 2/5
The bed was made and comfortable, there were clean towels, but the rest needed cleaning. I cleaned and disinfected the room. There were gnats. Overall the conditions were poor.
- 4/5
Bad area
- 2/5
Service at front desk was no good/rather been outside smoking than waiting on you .. Pillow cases and sheets in room was dirty, (had makeup stains) and we found bed bug on pillow.. Will not stay again!!
- 1/5
I would not recommend this hotel or hotels.com the hotel was filthy and I would not even consider sleeping there. I didn’t stay after seeing the room, I asked for a refund from the hotel and hotels.com and I was told sorry we can’t do that
- 1/5
Nothing to like. Room was dirty. Rooms smelled terrible. The only positive comment is they had fresh fruit for breakfast.