The Westin Peachtree Plaza, Atlanta
About The Westin Peachtree Plaza, Atlanta
Connected to AmericasMart wholesale marketplace and steps from the Georgia Aquarium, this Atlanta hotel offers enjoyable services. Guests can workout in the state-of-the-art fitness center. After working in the business center, visitors can relax in their room's signature Heavenly bed. The Sun Dial Restaurant, Bar & View at the Peachtree Plaza Westin is a 3-level complex and lounge. Guests can enjoy breakfast at the Cafe and smoking is not allowed in the property.
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Valet parking
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Public transit access
Reviews
The hotel has a great location and some guests had positive experiences with the staff and cleanliness. However, many guests were disappointed with the water outage issue and lack of communication from the hotel. Some guests also reported dirty rooms and poor maintenance.
- Great location
- Friendly and helpful staff
- Water outage issue and lack of communication
- Dirty rooms and poor maintenance
- 5/5
I love this place. Beautiful aesthetics. Very clean. Staff was helpful. I had a room on 65th floor and the windows are wall to wall so I was stuck looking over beautiful Atlanta. I enjoyed my stay. Will be back soon.
- 5/5
All good thanks
- 5/5
Very clean room and welcoming. Perfect location. Bathroom needs some updates but overall worked for our needs.
- 5/5
I love staying at this particular Marriott property. Everyone is always so welcoming. Even when I lived in Atlanta I would come stay here as a staycation!
- 3/5
Room was dingy. Dinged up furniture. Bare box spring. Mattress was lumpy. Electric hum all night long. Would not recommend.
- 5/5
Everything Nothing
- 4/5
Nicely secured felt safe The main entrance was blocked making it bars with all the one ways to get in parking lot when they closed the side road to the other entrance I believe they should keep all entrances open
- 4.5/5
Superb
- 1/5
Worst experience in my life! Currently being held hostage in their parking deck!
- 2.5/5
Passable
- 3/5
The front desk staff was not helpful
- 2/5
Very run down shabby property. poorly run. Lied to my face about a pullout sofa bed.
- 5/5
Exceptional
- 4/5
I was only there for one night, otherwise I would have asked to move to a room that didn't have any neighbors, but I will stay there again.
- 5/5
Exceptional
- 4/5
Very good
- 4/5
Very good
- 5/5
Exceptional
- 5/5
Awesome hotel with service
- 5/5
Very clean n fancy
- 4/5
Very good
- 2.5/5
Passable
- 3/5
The hotel was very clean, and the security team was excellent and made us feel safe throughout our stay. The valet service was convenient, although it was $65, and there was also a $200 deposit required at check-in. The staff was okay—not exceptional, but they got the job done. Overall, it was a good stay thanks to the cleanliness and outstanding security.
- 5/5
Central location. Nothing really.
- 3.5/5
View out the window
- 3.5/5
Good
- 4.5/5
The fabulous view! The overall atmosphere was amazing! On my floor a family fight or argument occurred which was alarming for myself and my infant granddaughter. The bed was not as comfortable as I expected and the bathroom is outdated with the hard to operate shower doors which is super heavy glass doors. The elevator was horrible to operate not only for myself but other guests as well.
- 5/5
Staff was awesome and friendly and super helpful
- 2/5
Allow $100 + for your stay
- 1/5
The bathroom was dirty stuff was on the door and floor bathroom already small so that made it even worse.
- 5/5
Loved the location, room, and spaces!
- 5/5
Everything was exceptional, facility, staff and cleanliness.
- 5/5
Staff and view was amazing
- 5/5
I loved the view from my hotel room. Also, the room was very spacious & comfortable. I also love that they offer early check in.
- 5/5
Place was wonderful and the room was spectacular
- 4.5/5
Superb
- 3.5/5
Website does not say that the top viewing floor costs $15 to see. Coffee is terrible.
- 3.5/5
Good
- 5/5
Exceptional
- 5/5
Highly recommend this hotel. Me and my friend(both of us from out of town) decided on this hotel mainly because of the location to the activities we wanted to do. We were pleasantly surprised by how the staff treated us the moment we walked in. Every staff member I came in contact with was very pleasant, especially Will. He did an amazing job checking us in, he was very knowledgeable and informative about not just the hotel but the surrounding area. For example, we came up to him one evening, we were in my mood for pizza. We asked him and no hesitation, he was able to run down a list a pizza places, with directions and his personal opinion on them all. That was a tremendous help especially since we weren’t from Atlanta. As far as the room, amazing, the view from the 64th floor was incredible especially at night but I can’t get over my ears popping everytime we got on the elevator but hey thats what happens when you’re on a high floor like that. Now normally I skip breakfast and decide to sleep in when I’m on vacation but the hotel had a delicious breakfast worth waking up for,(and I like the fact that the breakfast hours were 7-12 so even if I wanted to sleep in, I could still wake up in time to grab breakfast) which included my favorite, grits eggs and bacon, among other things. Overall, it was a great experience 10/10, would definitely stay there again.
- 5/5
The hotel was clean in our room and in the common areas. Every employee that I encountered was friendly and helpful, which is rare these days.
- 5/5
the internet was not good at all and the rug in the hall way was run down
- 4/5
Overall the experience was good. The lobby/structure was lovely and the staff was great. The amenities were nice. The view and room was nice and clean. Parking kinda sucks - Hotel parking is $65 a day/night so if you’re bringing a vehicle be aware. There were also little issues around the hotel: the soap holder in our bathroom was removed from the wall and the chalking remained, there were small areas of chipped painted through the hotel and inside the room, areas where the carpet was coming up slightly, furniture in the room was showing signs of wear. It wasn’t anything major but overall the hotel shows signs of wear.
- 4/5
More reservations options for Sundial restaurants
- 3/5
Convenient location, Lobby is pretty Bathrooms were not clean, there was mold on tile floors. Kept hearing a metal clanging noise above the hotel so it made it difficult to sleep. Valet parking was seriously overpriced, the parking staff ripped the bumper of my car since its a low vehicle and I'm guessing they parked over the parking bump. The shower temp was hard to control, there seems to be a problem with the valve. The door to the room needs to be readjusted, it sticks and you have to pull on it to make sure it closes.
- 5/5
Exceptional
- 4/5
it was a pleasant stay.
- 5/5
Easy to navigate Cost to park was a bit high
- 5/5
The view was amazing and proximity to everything was in close walking distance. The bar area would not let us use one of the table to eat outside food. Also the areas outside of the hotel had lots of sketchy people hanging around.
- 4/5
The staff were super friendly!! The bathroom was warm. The felt dated, but we were in a handicapped accessible room so that may be a different set up than other rooms.
- 3.5/5
Everything was great Loud neighbors using vulgar language woke us up
- 4.5/5
Superb
- 5/5
The bar area would not let us use one of the table to eat outside food. Also the areas outside of the hotel had lots of sketchy people hanging around.
- 5/5
Exceptional
- 5/5
Easy to navigate Cost to park was a bit high
- 4/5
Very good
- 3.5/5
Everything was great Loud neighbors using vulgar language woke us up
- 5/5
My day was as expected hotel was clean. Staff was helpful.
- 5/5
The only thing I can think of is toilet paper holder needs to be moved very hard to reach when you’re sitting
- 1/5
The rooms are not what I expected. The bathroom was small and the room wasn’t really updated. A step up from a motel. I don’t know what it is with Marriott properties but they’re terrible. Also when I was leaving out of my room to check out, there was a bug in the bathroom crawling around. Not a huge fan of my stay. Will not be returning and will not recommend.
- 5/5
Amazing gym if that's your thing. Within walking distance of aquarium which is why we traveled there. Would recommend
- 5/5
Amazing people and great food
- 4/5
The elevator made a horrible disturbing pounding, banging noise for the whole stay. Terrible at night.
- 5/5
Everything was nice and clean. Everyone was welcoming as well.
- 3.5/5
Good
- 3.5/5
Everything I didn’t like that I paid extra for a skyview room and because I booked through booking they didn’t have one available for me
- 4.5/5
Overall the experience was great! I want to point out 2 employees who made a big difference. Your cafe staff member “Izzy” Hispanic gentleman was absolutely amazing and made us feel welcomed. He greeted us with a warm smile. This was one of the few the smiles we received from your hotel staff. Blare from the reception area was very helpful and kind as well. She recommended a great Italian restaurant and helped us identify what is walking distance. The GA was a small safe walk. The State Farm and Mercedes stadium are walkable distance as well. View and Cafe
- 4.5/5
Overall the experience was great! I want to point out 2 employees who made a big difference. Your cafe staff member “Izzy” Hispanic gentleman was absolutely amazing and made us feel welcomed. He greeted us with a warm smile. This was one of the few the smiles we received from your hotel staff. Blare from the reception area was very helpful and kind as well. She recommended a great Italian restaurant and helped us identify what is walking distance. The GA was a small safe walk. The State Farm and Mercedes stadium are walkable distance as well. View and Cafe
- 3.5/5
Everything I didn’t like that I paid extra for a skyview room and because I booked through booking they didn’t have one available for me
- 3/5
The staff were great. The parking attendants were good. Just takes a little while to retrieve your car. The streets are walkable, but it’s Atlanta, so take that for what you will. You get a great view from the upper floors. Don’t know if that makes up for everything else. I’m glad I got to go in the building, but it’ll probably never happen again.
- 4/5
The hotel was nice and safe, however, the elevator process was a little frustrating to navigate because sometimes the keycard would not work with the elevator so we’d have to get out and use another elevator, and or, wait to use a specific elevator that we knew would work with our card—it was like Russian roulette with elevators. The only other downside that I want others to consider, is the parking. The directions/location of the valet parking was very unclear and difficult to follow—as first-time visitors to the area, so we ended up having to use a nearby public parking garage which was fine too. Thankfully, there are good public parking spots for cheaper rates just within walking distance from the hotel, if the hotel valet parking is full.
- 5/5
Very great experience! Enjoyed my anniversary weekend.
- 2/5
The breakfast at the hotel was good. Most of the staff were very pleasant and helpful. However I booked two rooms but I was not told that I had to have a deposit hold on both of the rooms which caused me an embarrassing financial hardship while there. It was advertised as handicap accessible, however, I found it difficult to get around as a handicapped person. The hotel is dated. Everything needs to be updated from carpet to the bed and bedding. We did not have bath towels. We were giving hand towels and wash clothes. No floor mat one night. And was not told that we should not drink or brush our teeth with the tap water until the next day of our stay. We had no running water in the not running and when it started working it was brown. Elevated needed to be slowed down for handicapped customers.
- 2/5
The breakfast at the hotel was good. Most of the staff were very pleasant and helpful. However I booked two rooms but I was not told that I had to have a deposit hold on both of the rooms which caused me an embarrassing financial hardship while there. It was advertised as handicap accessible, however, I found it difficult to get around as a handicapped person. The hotel is dated. Everything needs to be updated from carpet to the bed and bedding. We did not have bath towels. We were giving hand towels and wash clothes. No floor mat one night. And was not told that we should not drink or brush our teeth with the tap water until the next day of our stay. We had no running water in the not running and when it started working it was brown. Elevated needed to be slowed down for handicapped customers.
- 5/5
Safe and easy access. Friendly and knowledgeable staff. No complaints
- 5/5
Expensive parking but other than that everything was clean and staff were very friendly & helpful.
- 5/5
The hotel was clean, comfortable, and well-maintained. The staff was friendly and helpful throughout my stay. Check-in was quick and easy, and the room was spotless and quiet. The breakfast had a good variety of options, and parking was convenient. Overall, I had a great experience and would stay here again.
- 5/5
The room was clean, and comfortable.
- 3/5
Property was centrally located but unfortunately we stayed doing a convention weekend and my initial reservation for two double beds was not honored and we had to take a king bed with a cot upon check in. I am an envoy member and was told that we would be moved the next day but upon checking at the front desk at 10am the next day and then again later that evening we were told that there were no doubles available. My reservation was paid in advance so it would have cause more of an issue to check out and relocate to another hotel. Maid and In-Room dining service was exceptional.
- 4/5
Visited with my family. 2 queen beds and city view side. I just have a concern about the elevator noise. I heard the noise from my room.
- 3/5
Good location. Walking distance to convention center, aquarium and Coca Cola museum. The view is also stunning. Feels outdated. Bath tub was so slippery I had to hold on for dear life so I didn’t fall. Not enough power outlets. One of the only hotels I’ve stayed at recently that didn’t have plugs for USB cables and no power outlet by the bed.
- 5/5
Exceptional
- 3/5
Good location. Walking distance to convention center, aquarium and Coca Cola museum. The view is also stunning. Feels outdated. Bath tub was so slippery I had to hold on for dear life so I didn’t fall. Not enough power outlets. One of the only hotels I’ve stayed at recently that didn’t have plugs for USB cables and no power outlet by the bed.
- 4.5/5
Superb
- 4.5/5
Great city view!
- 4.5/5
Superb
- 4.5/5
Great city view!
- 3/5
My room was near the employee elevator. I heard all times of the day and night. That was the only thing I didn’t like about this hotel.
- 5/5
Very clean. Check in was very easy. The staff was very friendly and helpful.
- 5/5
Exceptional
- 5/5
Everything was alsome.
- 5/5
The beds were amazing!! Ice cold air conditioning. Loved the showerhead! Close to things to do. Restaurants all around. The view was awesome!
- 0.5/5
This property need a major upgrade. I liked nothing about this location but the staff This property need to work on their elevators. They need to upgrade rooms and bathrooms.
- 0.5/5
This property need a major upgrade. I liked nothing about this location but the staff This property need to work on their elevators. They need to upgrade rooms and bathrooms.
- 5/5
Exceptional
- 0.5/5
I liked the view from the room Tge wait for the elevator and the hotel looked like a fancy motel 8. For the price of the rooms I just expected more
- 0.5/5
I liked the view from the room Tge wait for the elevator and the hotel looked like a fancy motel 8. For the price of the rooms I just expected more
- 5/5
Exceptional
- 2.5/5
Passable
- 4/5
Clean room with a nice view. The staff was very nice. Only issue is our room was near the elevator so you could hear the elevator all throughout the night.
- 5/5
Everything about the property was extremely nice, the view of my room was 😮💨😮💨😮💨😮💨
- 1/5
Location was good, close to the Olympic park Hotel is super noisy, we couldn’t sleep I booked a king bed and got only a queen bed
- 1/5
Location was good, close to the Olympic park Hotel is super noisy, we couldn’t sleep I booked a king bed and got only a queen bed
- 1/5
Nice hotel but parking was trash . Took th 20 minutes each time to get our car . Elevators wasn’t working , we got stuff for 5 minutes our first night there . Room wasn’t clean and we couldn’t even go up to see the restaurant.
- 5/5
Amazing
- 5/5
The only thing I can complain about is the min refrigerator was noisy, like water running so first night we thought someone next door was taking the longest shower ever.
- 5/5
Given the immensity of the hotel and activity in the area, the complex as a whole was well run, quick to register, valet park (in and out) elevators and all operations efficient. The entire hotel and rooms were clean, quiet’ beds super comfortable although the electrical ports for charging and any other plug in device were dated and located hidden behind unmovable beds. We had to get on hands and knees to plug our charging cords to have them bedside with no usb, usb-c ports anywhere in the room. Otherwise great short stay.
- 5/5
Location the friendliness of the staff and the accommodations and help that were made to assist me extending my stay. N/A
- 5/5
Location the friendliness of the staff and the accommodations and help that were made to assist me extending my stay. N/A
- 5/5
Exceptional
- 5/5
Great time spent!
- 5/5
Exceptional
- 4/5
Loved the room but it was very musty.
- 5/5
The view from the room was BREATHTAKING. The property was spotless, and the staff were so kind and helpful. A must stay.
- 5/5
The hotel may be older than some of the newer properties in Atlanta, but we were very pleased with our stay. The gentlemen who brought up our luggage was so polite and helpful!
- 4/5
Missed it
- 5/5
Exceptional
- 5/5
Exceptional
- 5/5
Exceptional
- 4/5
THE PARKING WAS WONDERFUL THE ATTENDANT WAS GREAT FAST . THE VIEW NOT GOOD. THE ROOM WAS GREAT EXCEPT FOR THE DRIPPING SHOWER ALL NIGHT LONG BAD SHOWER
- 5/5
Exceptional
- 3/5
Valet workers were rude and all over the place. I was charged 16 dollars for a phone call and I didn’t even get to talk to the person the phone didn’t even have a conversation on it .
- 5/5
Exceptional
- 5/5
Exceptional
- 5/5
Wonderful Hotel Location is the best Room condition is great Distamce is wonderful Blackfast is great Very kindness Front was so busy Atlanta city was not easy to walking travel Travelling programs were not enough
- 5/5
A beautiful place to stay
- 5/5
A beautiful place to stay
- 5/5
I had a good time.and I love this hotel. I give it a10 stars
- 5/5
I love room service I love how high the building was and the view was awesome! Staff members are friendly and very knowledgeable about the hotel. I didn’t like the congestion getting to the hotel.
- 5/5
I love room service I love how high the building was and the view was awesome! Staff members are friendly and very knowledgeable about the hotel. I didn’t like the congestion getting to the hotel.
- 5/5
It was ok very clean rooms
- 5/5
My wife and I had a wonderful experience perfect for a couple date.
- 5/5
Lovely Hotel great condition perfect location for downtown activities
- 5/5
Exceptional
- 5/5
Exceptional
- 5/5
We spent our wedding night. It was phenomenal. The views of the skyline were amazing. The room was clean and the temperature was just right. The front desk and the customer service staff were great. I would definitely stay again. Nothing.
- 5/5
We spent our wedding night. It was phenomenal. The views of the skyline were amazing. The room was clean and the temperature was just right. The front desk and the customer service staff were great. I would definitely stay again. Nothing.
- 5/5
Exceptional
- 5/5
Exceptional
- 5/5
Love breaksfast
- 5/5
Beautiful and relaxing Few areas were confusing to access (pool)
- 5/5
Beautiful and relaxing Few areas were confusing to access (pool)
- 5/5
Lobby was amazing and restaurant at the top was really good!
- 3/5
We were on the 69th floor. Our room was very noisy. The elevator could be heard every time it ran. Sounded like a subway train. There was a weird woo noise that went on and off every 15 seconds or so the whole time we were in the room. The next day we asked for a different room. We were moved to the 27th floor. No more woo sound, quieter elevator. The bathroom was somewhat dirty. There were some hairs stuck to the walls and on the floor, and spots of something splattered on a wall. Other than that the room was clean and comfortable. The hair and splatter were still there after housekeeping cleaned the room for us one morning. The gym is very nice. The pool it's self was nice. We went in the evening. There were several large cockroaches wondering around the pool area. Some of the large tiles around the pool were loose. There was a bottle of Southern Comfort lying abandoned in the shadows along the wall. Something is going on with the elevator doors rubbing against the elevators. The decals on them are being scratched off. Sadly the potted trees framing the stairs outside are dying due to lack of watering. I wouldn't go back to the Westin because of all this considering what they charge. I also wouldn't recommend staying there.
- 2.5/5
The skyline view of the city They hotel rooms and hallways are outdated
- 5/5
Everything was perfect. We came directly after our wedding, and were met with the kindest staff members once we got to check-in. Another really lovely part was the room service - the kind man we spoke to on the phone was so sweet about my gluten allergy and made sure my food would be safe to eat. Also, the view from the City-Side 57th floor is breathtaking. That was the best part. We did NOT like the Valet Workers - they were not kind at all. The parking lot was full and they told us to pull over and go check-in then come back, but were very rude about it. When we came back down the car was already parked (thankful, I guess) but they acted like they told us it would be and seemed bothered that we were even asking.
- 5/5
Exceptional
- 2.5/5
The skyline view of the city They hotel rooms and hallways are outdated
- 5/5
Everything was perfect. We came directly after our wedding, and were met with the kindest staff members once we got to check-in. Another really lovely part was the room service - the kind man we spoke to on the phone was so sweet about my gluten allergy and made sure my food would be safe to eat. Also, the view from the City-Side 57th floor is breathtaking. That was the best part. We did NOT like the Valet Workers - they were not kind at all. The parking lot was full and they told us to pull over and go check-in then come back, but were very rude about it. When we came back down the car was already parked (thankful, I guess) but they acted like they told us it would be and seemed bothered that we were even asking.
- 4.5/5
Superb
- 4/5
Very good
- 4.5/5
Superb
- 2/5
Disappointing
- 4/5
Very good
- 2/5
Location was awesome view was stunning! $65 to park $200 deposit and then a $15 "wifi use" charge is kind of ridiculous plus breakfast doesn't start until 7am
- 2/5
Location was awesome view was stunning! $65 to park $200 deposit and then a $15 "wifi use" charge is kind of ridiculous plus breakfast doesn't start until 7am
- 5/5
Everyone was nice and the hotel was clean. Only downside is no microwave in rooms
- 3/5
Parking was safe and just right across the street. There wasn't very many places to choose from to eat in the evening and all the places around the plaza you had to have reservations wjich was all full.The room was clean and had a nice view. We were on the 57th floor at night the light's of Atl were beautiful. It was a one time experience for me. It was nice but wouldn't stay again for the price of the room and the lack of places to eat during the evening time.
- 5/5
The staff was incredibly friendly. The breakfast was excellent and a good value for Atlanta. We found rooms to be very clean although the beds were a little close to the walls and it wasn’t quite big enough for three people in one room. Overall, it was a good stay and I would go there again, but if there were three of us, I would reserve two rooms.
- 5/5
our room was nice.
- 5/5
This is a Very nice place . Modern and clean
- 5/5
Hotel was clean, the location was perfect, we came for the cardi b concert the arena was located up the street from the hotel
- 4.5/5
The view and wonderful staff The parking
- 4/5
Very good
- 0.5/5
Close to the venue I came for. Security racially profiled me.
- 4.5/5
The view and wonderful staff The parking
- 0.5/5
Close to the venue I came for. Security racially profiled me.
- 4/5
Yes , great , good, great
- 4/5
Great location and staff . Property was clean however, it was dated, especially the bathroom.
- 4/5
Breakfast is over $30 per person. Parking is $65 a night. Quite pricey. Service was outstanding!
- 5/5
Staff was great
- 4/5
I feel we shouldn't have to pay for parking after all the money we spent for a room at least give us free parking
- 5/5
Nothing
- 4/5
The rooms especially the bathrooms could use a bit of an update
- 2/5
Expensive valet parking . No self park that I could see. In room fridge was not working and lights in room were not all working. We had to wait over 2 hours for check in due to someone late check out and room not ready. Reservations were well in advance- 2 months - and we got to check in line after 530 pm.
- 5/5
I love that property is surrounded by things to do
- 4.5/5
Great view and spacious room
- 3/5
Parking was at capacity and we paid 40 dollars for less than 3hrs it was late and they did have parking across the street but who wants to do that
- 5/5
The staff was very courteous. The room was clean, neat and tidy. My entire stay from check-in to check-out was seamless. I experienced no issues and really enjoyed my stay. I look forward to returning on my next visit. I highly recommend this hotel.
- 5/5
La experiencia, la vista y todo fue perfecto y excelente. Todos son muy amables y sabes que estás en el mejor lugar!!
- 1/5
Less then, 48 hours before the reservation, a letter was received from Peachtree Westonstating that they had moved the reservation to the Marriott. When arrived to check in this was a single bedroom
- 5/5
The only thing I didn't like was they didn't offer breakfast ?
- 4/5
Clean room, valet parking, friendly staff.
- 5/5
Parking $65 at the hotel a night.
- 4.5/5
The room was clean, well appointed, and in very good shape (nothing was broken or shabby). The cooling system was very good and there was plenty of hot water. The linens and towels were top notch. Hotel was in walking distance to the venue for the concert event. Restaurants were convenient and within walking distance to the hotel. We stayed on what was called a lower floor so there wasn't any view to speak of. It should be noted that the room floors begin at the 15th floor so lower floor turned out to be on the 22nd level. Parking was expensive ($65/night) but it worked efficiently. Traffic was very congested in the surrounding area of central Atlanta. It seemed to be a busy weekend and the hotel was heavily utilized if not fully booked, therefore, the elevators were very slow to arrive and you had to plan ahead for the delay of waiting for the elevator. Not a huge problem but just an unexpected 5 to 10 minute delay.
- 3/5
Didn’t like having to pay the extra fees for parking. The room did not have enough outlets and the main ones were broken. Overall it was a nice stay and near everything
- 5/5
The stay was pleasant, the room was clean, and the staff was friendly. However, when we arrived, the valet garages were full, causing us to have to find parking elsewhere. The parking situation was hectic, jam-packed, and just all around not ideal, which would be the only downside of the whole trip in my opinion. The way the parking situation was meant that once you parked, it was almost as if you only had to eat and entertain yourself at places within walking distance, or else you'd likely lose your spot and have to pay again.
- 1.5/5
The room was not clean or tidy. The floors had stains, the showerhead was very dirty, the pillowcases had black stains. It was just not up to par.
- 4/5
Somewhat extended elevator bottle necks and waits due to the number of floors .. other than that great stay
- 4.5/5
Valet parking was full,had to park at the private garage and walk with luggage! The garage was also full but we finally found a spot after 10mins waiting!
- 0.5/5
No guess parking
- 2/5
The beds were comfortable. The elevators are simply not equipped to cater for a hotel of this size. I spent many minutes waiting for small hot elevators that were too full to admit any more passengers. This hotel has about 65 floors with very few elevators. I chose to take the stairs (10 floors) three times during my two night stay. There are not enough food options in the hotel. It's really quite inadequate. There's no actual dinner restaurant, just service in the bar area. Unless you opt for the fancy restaurant on the top floor that just takes reservations and is probably impractical for a family with kids.
- 5/5
Loved it
- 5/5
I loved the staff..location..and the view I didn’t like how small the rooms were..n no microwave for all the money that you pay
- 3/5
I love this hotel, I only stay here when I come to the city. However this time wasn’t so good. The room was HOT! The air was on, but was just blowing hot air. Horrible experience this time
- 1/5
Room had rotten fruit and dog food on the floor. Sheets were dirty. Parking was horrible / scary. Never again
- 3/5
Parking was extremely easily! A bit expensive but easy and manageable!
- 5/5
The breakfast included with our room was buffet style and it was very tasty! Different variety of options per day. The staff is very kind and cleaned our room every day with fresh new towels or anything we needed.
- 3/5
Staff suggested no
- 4/5
Excelente
- 4/5
Location is excellent, hotel rooms show their age a bit and the staff is great and friendly.
- 1/5
- 5/5
Clean room and friendly staff
- 5/5
One of better hotels I been in.
- 5/5
The stay was short. But I loved it very clean and great staff.
- 5/5
Nice location with wonderful views of the city. The staff was very nice and property and rooms were clean. Some minor construction while we were there and elevators doors were a bit tricky. Breakfast included with the room was definately the right choice and was really good. Recommend staying here again
- 5/5
I had a beautiful view on the 43 floor. The food at both restaurants was delicious and service was wonderful. The gym kept me busy as well as the indoor pool. Having a built in Starbucks was also handy. Comfortable bed. The bathroom isn’t large, but I was a solo traveler so it didn’t bother me. I’ll stay here for the Big South tournament next year, as it’s a short walk to the congress center.
- 5/5
Nice staff. Clean. A little dated.
- 3/5
I was not happy with paying for parking when I'm paying 203.00 dollars a night it isn't fair. When i tried call to the front desk the line stayed busy.
- 4/5
It was a lovely stay
- 1/5
I was charged for a stay and I did not stay at this hotel.
- 1/5
The staff were lovely but sadly they seem to have a roach problem at the Westin. I moved rooms the first time I saw a roach, but ended up leaving the hotel early when the second room also had roaches. They need to do some work on the property. Not a comfortable stay.
- 5/5
Love the convenience of the Westin to America's Mart. Staff is always super friendly and helpful!
- 5/5
Fabulous atmosphere and staff!!
- 5/5
Loved it
- 3/5
.
- 4/5
The rooms were clean; however, I did not appreciate seeing a roach in the room.
- 4/5
It was a good stay I like the hotel the view the bar the fact it’s a Starbucks in the hotel the trip was good
- 5/5
I am satisfied with my experience at the Westin.
- 5/5
Amazing View
- 5/5
Everything was 10/10
- 3/5
Very pleased by room and view. Sundial did not live up to standards.
- 5/5
Very nice staff clean and worth the stay
- 5/5
Everything was great!!
- 4/5
Overall the hotel was nice. Decent room, staff was warm & inviting/it was within walking distance to the State Farm arena & several nice restaurants including the sun dial in the hotel.
- 5/5
Excellent property
- 5/5
The hotel was perfectly located, clean and had great amenities. The staff was very helpful and friendly. I would definitely stay again.
- 5/5
The hotel was great! Our room was on the 61st floor so you have to pay attention to the elevators because certain elevators take you to certain floors. This was sort of confusing but minor compared to our wonderful stay. The room was clean, bathroom was clean, and we had a wonderful view. We chose not to do valet parking, but were still able to find a parking lot a block down the road and my car was safe there for the weekend. Valet even let us pool up and load our belongings when it was time to leave at check out. The breakfast was included with our stay and was AMAZING. They had a very large breakfast buffet with a variety of different options. The Starbucks was also nice and in the lobby. I will definitely be back the next time I stay in downtown Atlanta !!!
- 5/5
Easy check in process and the staff was incredibly friendly. The property was very clean and the room was fantastic.
- 5/5
Tremendous stay all around. Great location and a great hotel. Highly recommend
- 5/5
The room was very clean, had a nice view, staff was helpful, pool area was clean.
- 5/5
Loved our stay
- 5/5
Excellent stay
- 5/5
Our stay here was amazing. We did a staycation for my daughter’s 5th birthday. Staff was nice & polite. Although parking is a little high & a little complicated, everything else we enjoyed. Breakfast was delicious as well, room service was also fast.
- 1/5
Th
- 1/5
Th
- 5/5
It was good
- 5/5
It was good
- 5/5
The rooms were clean, the costumer service was great throughout the facility. We needed a late checkout due to a late flight and they accomated our request. Great stay, would definitely return.
- 5/5
The rooms were clean, the costumer service was great throughout the facility. We needed a late checkout due to a late flight and they accomated our request. Great stay, would definitely return.
- 2/5
Leneard with the locks was great !! Everyone else needs to be trained again including interpersonal members such as valet parking. It’s the Westin but with the issues I endured outside of Mr.Leneard and the cafe/breakfast staff needs to be trained again!!!!
- 2/5
Leneard with the locks was great !! Everyone else needs to be trained again including interpersonal members such as valet parking. It’s the Westin but with the issues I endured outside of Mr.Leneard and the cafe/breakfast staff needs to be trained again!!!!
- 4/5
Good
- 4/5
Good
- 4/5
The a/c fan was a bit noisy, smaller room than expected, but overall comfortable and clean. Shower head needs attention in the wand attachment, (it leaks and doesn’t turn ‘off’). Room 2904 Oh and visited the gift shop late in th evening for a quick snack run. Has everything you need and service there was great as well. Overall 4/5 Price for valet $$$ for one night / $65 Location was great and close to State Farm Arena (walking distance 10 minutes) Typical big city feel, tons of restaurants walking distance, 10-15 minutes (driving) away from aquarium/coca cola factory. Room 4/5: loud a/c fan, felt a bit humid, yet was clean and tidy. Service 5/5: thank you!
- 4/5
The a/c fan was a bit noisy, smaller room than expected, but overall comfortable and clean. Shower head needs attention in the wand attachment, (it leaks and doesn’t turn ‘off’). Room 2904 Oh and visited the gift shop late in th evening for a quick snack run. Has everything you need and service there was great as well. Overall 4/5 Price for valet $$$ for one night / $65 Location was great and close to State Farm Arena (walking distance 10 minutes) Typical big city feel, tons of restaurants walking distance, 10-15 minutes (driving) away from aquarium/coca cola factory. Room 4/5: loud a/c fan, felt a bit humid, yet was clean and tidy. Service 5/5: thank you!
- 5/5
Great
- 5/5
Great
- 5/5
Clean Room and Great Staff
- 5/5
Clean Room and Great Staff
- 5/5
The hotel overall was in great condition! Lots of friendly staff. I had varying results on the housekeeping, sometimes they would do a great job and other times they didn't do as Stellar of a job. The food at the restaurants was very good! There was lots of amenities in the facility, and the views were spectacular
- 5/5
The hotel overall was in great condition! Lots of friendly staff. I had varying results on the housekeeping, sometimes they would do a great job and other times they didn't do as Stellar of a job. The food at the restaurants was very good! There was lots of amenities in the facility, and the views were spectacular
- 5/5
Great view and conveniently located near MARTA.
- 5/5
Great view and conveniently located near MARTA.
- 5/5
It was amazing
- 5/5
It was amazing
- 5/5
excelent rooms, staff not to friendly but the room make up for it
- 5/5
excelent rooms, staff not to friendly but the room make up for it
- 5/5
The room was great, service wonderful and generally, a wonderful experience.
- 5/5
The room was great, service wonderful and generally, a wonderful experience.
- 5/5
Everything was beautiful. The staff were friendly and very helpful. Breakfast was delicious.
- 5/5
Everything was beautiful. The staff were friendly and very helpful. Breakfast was delicious.
- 5/5
Great stay and great staff
- 5/5
Great stay and great staff
- 5/5
It was good.
- 5/5
It was good.
- 5/5
62 floor was beautifully clean and the view was immaculate
- 5/5
62 floor was beautifully clean and the view was immaculate
- 1/5
It was a very unpleasant experience staying at the hotel that night! They gave me a room that wasn't the one I chose, and the next day my things were missing. I had decorated the room, and when they came back for my things, the cleaning staff had them on their cleaning carts. I went and complained about what was missing. They were things like heart-shaped postcards, love-themed decorations for a romantic night, electric lights, and more than 35 battery-operated candles. The cleaning staff had divided them up, and I never got them back. I felt so helpless, and I spoke to the person in charge, who told me she could give me back $50.00. With that, I can't even buy a box of candles! And that's what happened. I was robbed at the Westin, luxurious and all, but they're thieves. I'm ashamed that this happened, and I paid $1600 for one night and they stole from me. I ended up disappointed and sad.
- 1/5
It was a very unpleasant experience staying at the hotel that night! They gave me a room that wasn't the one I chose, and the next day my things were missing. I had decorated the room, and when they came back for my things, the cleaning staff had them on their cleaning carts. I went and complained about what was missing. They were things like heart-shaped postcards, love-themed decorations for a romantic night, electric lights, and more than 35 battery-operated candles. The cleaning staff had divided them up, and I never got them back. I felt so helpless, and I spoke to the person in charge, who told me she could give me back $50.00. With that, I can't even buy a box of candles! And that's what happened. I was robbed at the Westin, luxurious and all, but they're thieves. I'm ashamed that this happened, and I paid $1600 for one night and they stole from me. I ended up disappointed and sad.
- 5/5
Everything was outstanding!
- 5/5
Everything was outstanding!
- 5/5
First room was right next to service elevator, but front desk quickly moved us to another room! Room was clean, comfortable and perfect for our stay! I’d say I got the best sleep in a long time during our stay. Was a little disappointed at the charge just to go to the observation deck, so we didn’t do that. Hotel was perfectly located for walking to Georgia Aquarium, World of Coca-Cola, and the Centennial Olympic Park!
- 5/5
First room was right next to service elevator, but front desk quickly moved us to another room! Room was clean, comfortable and perfect for our stay! I’d say I got the best sleep in a long time during our stay. Was a little disappointed at the charge just to go to the observation deck, so we didn’t do that. Hotel was perfectly located for walking to Georgia Aquarium, World of Coca-Cola, and the Centennial Olympic Park!
- 4/5
Room i was in could use some updated furniture, but overall great hotel .
- 4/5
Room i was in could use some updated furniture, but overall great hotel .
- 4/5
Everything was good except the ice machine was out on my floor
- 4/5
Everything was good except the ice machine was out on my floor
- 2/5
The bathroom has cold water only. Nice view though.
- 2/5
The bathroom has cold water only. Nice view though.
- 3/5
The views were pretty nice to be honest, everything else was OK. The walls are extremely thin, I was able to hear the TV from a different room and a dog barking. I was only there for one night but it wasn’t pleasant. For instance, I woke up to guys drilling and hammering next door, probably maintenance but still no notice of that happening
- 3/5
The views were pretty nice to be honest, everything else was OK. The walls are extremely thin, I was able to hear the TV from a different room and a dog barking. I was only there for one night but it wasn’t pleasant. For instance, I woke up to guys drilling and hammering next door, probably maintenance but still no notice of that happening
- 5/5
Great energy
- 5/5
Great energy
- 5/5
The view was amazing from the 62 floor
- 5/5
The view was amazing from the 62 floor
- 5/5
Gym was amazing and the rooms were thoroughly clean. Gorgeous lobby as well.
- 5/5
Gym was amazing and the rooms were thoroughly clean. Gorgeous lobby as well.
- 5/5
First day room was dirty and the bathroom door broke. They changed our rooms and that room was clean.
- 5/5
First day room was dirty and the bathroom door broke. They changed our rooms and that room was clean.
- 5/5
The staff was amazing!! Room was okay.
- 5/5
The staff was amazing!! Room was okay.
- 5/5
Great
- 5/5
Great
- 1/5
The hotel staff was very nice however, housekeeping is extremely negligent and puts guests in danger! By pushing the door lock out so they can prop it open and not have to use their key card, they forgot to close and lock the door to our room. This left our belongings exposed and also created a risk of someone entering the room and waiting for us to return. Unacceptable! Security walked us up to the room and checked it but this should not happen. It’s also an extremely noisy hotel. Book elsewhere if you want to be safe and keep your items secure and sleep at night. Terrible.
- 1/5
Our car was stolen from in the valet. A tonnn of money to be exact. In their valet garage. They won’t do anything about it because it’s a third party company. We didn’t come to park with another company. WE CAME TO YOUR HOTEL to park at YOUR hotel! Absolutely insane. Horrible experience.
- 1/5
I stayed at this hotel for two nights and paid to upgrade my room like normal and my room had no heat the entire weekend.They sent someone to check the heat and the heat levels were dropping and I was told to cut off the heat because the temperature in the room was blowing out cold air. I was told I would get points applied and I was never taken care of. I love this hotel I stay there regularly and this time was a disappointment and now me and my husband is sick as a dog and can’t work ….. I alway pay to have my car parked and this time the parking attendants could not accommodate me at all‼️ It time for me to find another place to stay in town
- 2/5
Immediately after checkin I went to my room on the 34th floor and my Keys did not work. I called back to the Front desk and was told to come back down to the desk to show my ID and comfirn I am the guess to get a new key card. I feel the staff should have handle that differently. I also made several attempts to get my Marriott Member # added to my reservation and I still am not sure if it was added. We also had a reservation for the Sundail and did not received a noticed that it was cosed until we were dressed and at the service desk and saw a sign that it was closed until Wednesday. It was my wifes birthday and now I have to find somewhere out in the freezing weather to take her to dinner.. I was really disappointed in the level of service in a 5Star Hotel.
- 5/5
Clean room & nice staff
- 5/5
The room and staff were all excellent
- 5/5
It’s was great
- 5/5
The accommodations were immaculate, comfortable, and inviting. The staff was highly professional and welcoming throughout our stay. I booked this visit as a surprise for my son’s 10th birthday; the front desk staff went above and beyond by sending a personalized birthday card and a complimentary brownie dessert to our room—a truly thoughtful gesture that enhanced our experience. The location offers exceptional convenience. We were within easy walking distance of major attractions, including the Georgia Aquarium and the World of Coca-Cola, and numerous dining options are readily available nearby.
- 5/5
The room and the view were amazing, would definitely stay again.
- 1/5
The room and the view was terrible! I’ve never gotten that view in that noisy room before I could hear everything from the neighbors. Please never give me that room again or anything on the 30th floor.. when I book with a hotel as nice as this. I expect to get the best room based off the amount of times I come to this place. My last visit was unacceptable.
- 4/5
Room was nice
- 5/5
Everything was good no complaints
- 5/5
Yes
- 5/5
The room was amazing I had a beautiful view of the city up in the sky can’t wait to book here again! It was clean it located in the middle of downtown peachtree.
- 5/5
Great views
- 5/5
Excellent
- 5/5
Clean rooms. Friendly staff.
- 5/5
Like the area
- 4/5
Room was very clean, wish the ice area had better sound barrier
- 3/5
Very loud people late night in the rooms next to us and cold shower this morning before we left both for myself and my wife. Place looks a bit dated for sure.
- 5/5
Very much so.
- 4/5
Reception was so rude I ordered food and it was so hard to get my room even didn’t come to room housekeeping works good and so noise but beautiful view:) 10/5
- 3/5
The room was dated, the heat had to be fixed! After the shower the curtain was so short there was water all over the bathroom floor! We have stayed there often nd this was probably the worst stay!
- 1/5
No hot water in room
- 5/5
This was my second visit to the Westin Peachtree. The facility is well kept, the staff is amazing and it is in close proximity to my law firm when I am in town.
- 5/5
Always clean, presentable, and in a great location. The room was clan and quiet. I always stay at this hotel when I’m in the area.
- 2/5
No room service , no extra towels, small bathroom , no clean sheets , no guest WiFi , terrible parking !
- 3/5
Property was cool. They need an update for sure
- 5/5
Wonderful veiw, friendly staff, great location. Overall a great experience
- 5/5
Excellent
- 5/5
My experience was anything but. First off, the hotel is an excellent location downtown, with plenty of security/lighting/hotel employees in front of the entrance at all hours. Is the surrounding area of the hotel a place I’d spend loitering alone for hours at 2am? Probably not. But I’m not in Atlanta to loiter the streets of Downtown at 2am, I’m in town for a sporting event. At no point did any aspect of walking to and from the hotel during the trip, including at midnight, feel unsafe whatsoever. The hotel did not feel dated, in fact our room was very nice. The hotel was clean, the view from 50 floors up overlooking the Atlanta skyline was incredible, the beds were comfy, the shower was hot and the water pressure was good. The gym was nice.
- 5/5
The room was cleaned well & staff was very courteous
- 5/5
Would be 5 stars but parking is expensive
- 4/5
The hotel is wonderful. The only negative was the ease in cost of parking. Even the parking attendant was frustrated with the situation and very apologetic and patient with all the guests. I would stay there again just for the staff.
- 5/5
Really nice room, never stayed on the 24th floor of a hotel before! Great views over Downtown Atlanta. Comfortable bed and clean bathroom. The Starbucks and Cafe were nice.
- 5/5
Excellent hotel and convenient to all the places we needed to go
- 5/5
The rooms and the view along with the great breakfast. The location made everything accessible.
- 3/5
The sheets on my bed was stained!!!
- 5/5
Thanks.
- 4/5
Valet parking staff was great.
- 5/5
Everything
- 5/5
Room was cozy, great views. They need to upgrade their bathrooms. Very outdated and could have been cleaner.
- 4/5
Hotel, room and location was excellent. Amenities nice. Parking was expensive. Westin parking is expensive ( very). Next visit I will stay @ hotel with parking.
- 5/5
From start to finish we enjoyed our stay. The staff was top notch! The rooms were clean
- 5/5
we came into town to get my wife's passport and the only thing we found wrong is a few electrical outlets in our room didn't work but other than that everything was great
- 5/5
At the front desk, the check-in process was seamless, and the staff was incredibly friendly and accommodating, making me feel right at home. The cleanliness of the rooms was top-notch; they were not just tidy but also well-appointed and comfortable, allowing for a restful stay. One of the highlights of my visit was the spectacular view from my room. It truly added to the overall experience, providing a stunning backdrop that was a joy to wake up to each morning. Overall, I highly recommend the Westin Atlanta for anyone looking for a pleasant stay with outstanding service, comfortable accommodations, and breathtaking views. I can’t wait to return!
- 5/5
Rooms were beautiful and clean. Microwave needed.
- 4/5
Hotel was affordable, nice and an easy walk to Mercedes Benz Stadium and local downtown attractions. The room was a tad small with bubbled up wallpaper in a few spots but overall, everything seemed clean and the beds were comfortable. It was great to have a Starbucks in the lobby and an indoor pool (it was chilly outside) as well. Would definitely stay here with my family again!
- 5/5
Beautiful view
- 5/5
Room was clean and the view was amazing.
- 5/5
Awesome stay
- 3/5
Everything was okay I just didn't understand me having to purchase a Birthday package and I'm celebrating my birthday.
- 4/5
The shower was wonderful, as were the shampoo, conditioner and body wash! The towels were big and soft! The only issue was that the bathroom was quite small, as was the door to the bathroom! The pool was nice!
- 5/5
Yes the room was amazing and clean
- 1/5
This is the second time, we stayed in Premium room at this hotel. Rooms are small, pillows are hard like rock, no USB charging outlets, old elevators, nothing around hotel to do, no fireworks during NEW YEAR. No proper place to eat, no proper parking if you are late check-in. So I would not recommend for family.
- 5/5
Yes
- 5/5
We had a wonderful stay at this hotel. The room was clean, comfortable, and well maintained, and the staff was incredibly friendly and helpful. The atmosphere was relaxing, and everything we needed was easily accessible. We would definitely stay here again and highly recommend it.
- 5/5
Everything went perfect as planned. Room was great and checking in and out was easy
- 5/5
Excellent hotel. Super friendly staff!!
- 2/5
It was 29 degrees in Atlanta and we had no heat the fest night in our room
- 3/5
You have to pay an additional fee to use the Wifi and there is also a $200 hold for incidentals, along with a $25 charge to sit at the bar in the Sun Dial, but all of these fees are hidden on Expedia…Definitely won’t be booking again I’ve stayed in better for almost $250 per night. The view was nice but the rooms and bathrooms are small but clean..Definitely wasn’t worth the money!
- 3/5
We stay here often. And usually its very clean but this time our room wasnt. There was hair on surfaces and there were lashes on the floor.
- 4/5
The cleanliness of the hotel and the fact you need your room key for everything. Made me feel secure.
- 5/5
I enjoyed it
- 4/5
View was nice, yet staff seemed annoyed when asked any questions regarding the property or getting any service. Valet was very convenient and worth the price.
- 5/5
everything was perfect!
- 3/5
Clean room to small bathroom not enough space in room
- 4/5
When I travel to Atlanta, The Westin Peachtree is always my location of choice to rest. Their rooms are cozy and I always go with the King because they are very spacious rooms. This recent trip was a bit of a different experience. I arrived to the property
- 3/5
Parking fees are outrageous
- 2/5
Staff was totally unhelpful and welcoming , room very dirty and lack of maintenance
- 5/5
Clean room
- 4/5
Lobby and amenities were great. Valet and staff were very kind. Rooms were a little outdated and needed a touch up. I would stay here again.
- 5/5
Great place to stay
- 5/5
Nice room great customer service
- 5/5
Everything tastes amazing
- 5/5
Yes
- 5/5
Nice location good service
- 5/5
The entire was a 10 out of 10 no complaints very nice area
- 2/5
In addition, the woman at the front desk for the restaurant was unprofessional and unhelpful, which only added to the poor experience. I usually love staying at Westin properties and expect a certain standard of comfort and service, but this location fell far below expectations. Unfortunately, I will not be staying here again.
- 5/5
Clean room, friendly and helpful staff
- 5/5
Good staff good vibes
- 3/5
Hotel perfect, surroundings of the hotel are bad
- 5/5
The room was great , although I had a simple issue with the fridge not working the staff was great about getting the problem handled.
- 5/5
The room was clean, comfortable, and well-appointed. The view was spectacular!
- 1/5
My late checkout was not noted as told, I had a cold water issue with the sink the entire weekend, and the city views I requested was told I would get was not assigned to my booking. I will not be staying here again.
- 5/5
Great
- 5/5
Clean
- 2/5
Room was worn out and in need of repairs. Staff was rude and disruptive. Management did nothing to address our concerns regarding the frightening interaction we experienced with the staff. Main entry to the property is blocked off forcing you to enter and exit from the parking garage level.
- 5/5
The breakfast was amazing so much options to eat.
- 4/5
The location was perfect for our visit, the view was great, it would be nice to pick your floor, the parking garage connected to the building was closed which I found odd & inefficient, the common areas and amenities were stunning but the rooms felt very dated and in need on renovations. Overall our stay suited our needs and the staff was very polite however the rooms did not feel as nice as the rest of the hotel.
- 5/5
Well, they don't have the best staff but was ok. The hotel is a little bit old but is clean and the ubication is great. Thank you
- 1/5
Terrible staff parking over priced every time you leave $40 wouldn’t recommend
- 1/5
The only positive was the view. Room smelled moldy, when you shower it flooded the bathroom, phone didn’t work, heater stopped working and they never came to clean the room even after the request. Will never stay there again
- 5/5
Yes
- 4/5
Great customer service very friendly. I list my toothbrush and they provide a new one.
- 5/5
Excellent EVERYTHING!!
- 5/5
Very convenient to state farm arena. Clean and staff was friendly.
- 5/5
Excellent
- 5/5
Outstanding
- 4/5
Unexpected fee when checking in. Extra $120. Room was cleaned daily but wasn’t given enough wash clothes. Breakfast was different daily. Can tell when the cook changed. Dishes wasn’t the cleanest on tables. Great hospitality from the staff.
- 4/5
Slightly dated and in need of some repairs in the room, we stayed in, but overall was a good experience
- 5/5
Nice
- 5/5
Great room
- 5/5
Beautiful hotel
- 5/5
Yes
- 5/5
Awesome Stay
- 3/5
The overall room was in fine condition and staff was very welcoming, but the shower and bathroom were very dirty. The shower had hair all over the walls and did not appear to be cleaned after the last stay.
- 4/5
.
- 5/5
.
- 5/5
Good
- 5/5
Everything was great
- 5/5
Amazing stay it was!
- 5/5
Jordyn & Morgan were great! They were both very attentive and resourceful. My wife & I travel all year & this is by far our best stay. Keep up the great work you two.
- 4/5
Breakfast was good with many different options. Room was clean and view was amazing.
- 5/5
I would stay there again and I would recommend my friends Ana family to stay there .
- 5/5
Room was very nice. View was amazing and staff was very friendly.
- 5/5
It was amazing
- 5/5
Professional and very polite service.
- 5/5
N.a.
- 3/5
Super noise from refrigerator, heater and outside all night. Shower drain bad.
- 5/5
The inside is clean and extremely well kept as well. I do wish parking was offered or a voucher for parking in the nearby parking garages. Overall, I’m extremely satisfied.
- 5/5
I enjoyed the view.
- 5/5
Great staff, room was a bit dated but it was clean.
- 2/5
The hotel room was very cold and no heaters were available
- 1/5
The hotel owns me money from the deposit and they didn’t pay it yet since it’s almost two weeks now
- 4/5
Hotel in a great location!
- 5/5
R
- 2/5
Property needs update.
- 4/5
Staff was professional and friendly. Only negatives was the parking situation and the furniture in our room was torn and need of repair.
- 5/5
We love our stay , food, view and room
- 3/5
The room had a odor
- 5/5
Everything was great and excellent thank you
- 2/5
Water was barely warm. I could not take a shower.
- 3/5
staff 10/10. bathroom 4/10
- 5/5
Excellent in every category. We hadn’t stayed in the Westin in 19 years, but now we will definitely go back.
- 5/5
Everything was great!!
- 5/5
Room was excellent, although a little small with two queen beds. The beds were very comfortable. We booked a room "with city views" and were on the 63rd floor, so we had excellent views of the cityscape and sunrise. The breakfast was excellent, but is definitely cheaper to book it with the room. Otherwise it's about $35 per person. There is a public parking garage across the street, or valet parking at the hotel entrance. Overall, I would recommend it.
- 3/5
Food was blah
- 5/5
Wonderful view and comfortable bed. Will definitely stay again.
- 4/5
It was clean. But was a little old.
- 2/5
It first started when we arrived. The valet tells us that its full and we have no where to park! We had to park 2 blocks away and walk with all our luggage! Then once we get to the hotel onve again to check in, i started stressing to the check in associate how the valet was full and how we had to park so far away. how
- 4/5
Room was clean, front desk was courteous and helpful.
- 5/5
Everything was great
- 2/5
your stay but not at the Westin. The Westin i
- 5/5
It was amazing. Will stay again
- 3/5
The property is quite jaded however it is huge and we like the fact that it has a pool, but it does not have Jacuzzi or sauna, or spa which is a bummer
- 2/5
Relaxing and easy!
- 5/5
All ways a good stay. I stay here at least 10 times a year
- 5/5
Amazing stay! It was real comfortable and the atmosphere was great
- 5/5
Staff was friendly and welcoming.
- 5/5
Room was spotless and the staff was very friendly and helpful
- 3/5
The staff was amazing, especially Jamila at the front desk. However, the rooms can definitely use an upgrade. I expected more from Marriott.
- 5/5
I had an excellent experience during my stay at this hotel. From the moment I arrived, the staff was warm, welcoming, and attentive. Check-in was quick and easy, and I immediately noticed how clean and well-maintained the property was.
- 5/5
Great location & stay
- 5/5
Room was excellent! Great staff and plenty to do.
- 5/5
Couples trip
- 5/5
Nice hotel overall with a good location. Slightly dated but upgraded at the same time. Will stay again and again. Probably our new go-to for Atlanta.
- 5/5
Loved it
- 5/5
The staff and hotel are absolutely amazing!!!
- 5/5
Staff were very pleasant, did not need a car because everything is right there
- 5/5
The hospitality!!! The room was very nice and super comfy!!!
- 2/5
Staff was very friendly. However the elevators smelled like weed. And it took us 20 minutes to drop off our car in Valet and an hour to pick it up.
- 4/5
We had room whit bathtub that was in poor shape. Needs to be taken out turn unto shower. Bathroom was very small. Bed right up to windows and we were on 42 floor. Not good if you do not deal with heights!
- 5/5
Breakfast was delicious
- 5/5
The room was clean and the view was beautiful.
- 5/5
The only thing I would suggest is removing the furniture that are messed up in the room
- 5/5
My room was spotless, the staff was friendly and helpful throughout my stay, and the breakfast exceeded my expectations with a wide variety of options.
- 4/5
The carpet need to be clean
- 1/5
Hotel was advertised as a 4 star hotel and Yelp has it as a 2.5. One night we found a cockroach in the room and the furniture was very outdated, made the family realize they would not stay at a Westin ever again.
- 5/5
Great staff, clean rooms, convenient location.
- 5/5
Great stay
- 5/5
The hotel is also just a 5-minute walk from Mercedes-Benz Stadium, making it effortless for me and my guest to get to Sunday’s tailgate against the Carolina Panthers. And don’t miss The Sun Dial Restaurant on the 73rd floor—perfect for a scenic, panoramic view of the city. Highly recommend this property for convenience, comfort, and unforgettable views!
- 5/5
Free cookies at checkin. The pool was cool.
- 5/5
Excellent
- 5/5
Awesome room and view. Customer Service was great
- 4/5
Room was nice. Hotel is nice also.
- 5/5
Keep up the good work Mrs. Massey Reid
- 1/5
Hello, this stay was not good at all and almost ruined my wedding day/night. First night room smelled of smoke and other stink and I was near the service elevator so I kept hearing a noise every 10 minutes that was loud. I checked in late so I got up the next morning my wedding morning and spoke with the night manager. He moved me to a room facing a brick building and called it a “city view”. There was also a dirty box spring jutting from out of the bed that was a trip hazard. I had to contact Marriot corporate and then finally they got in contact with another manager who moved me to the first acceptable room. Thank God for the corporate line and the other manager that assisted or my wedding night would have been terrible.
- 5/5
Loved staying at the Weston!
- 4/5
Great property! Very helpful staff ! The only unpleasant part was the parking. One time parking fee was $35 and vallet was $50. No other option.
- 5/5
Great service! Room was great!
- 3/5
Rooms are definitely dated
- 5/5
Had a great time, nice hotel
- 5/5
Room was great! Amazing views! Had dinner at the sundial and steaks were delicious and the views were spectacular. Love that everything was in walking distance visited the aquarium, the world of Coke and a show at State Farm Arena and we never had to get back in our car which if you know Atlanta traffic that’s amazing in itself not having to deal with parking and navigating the streets.
- 5/5
The hotel was excellent love the location the staff was great the room was wonderful 👌 😀 on the 57th floor had a great view of the city especially at night my sister and i was there for our birthday 🎂 my niece was with us aswell we were treated extremely well great customer service we had wine 🍷 brought to the room for our birthday the breakfast was excellent we enjoyed the stay at the westin hotel many thanks and appreciation to all the staff from Sophia Heather and Nichola.
- 5/5
Great stay
- 4/5
Valet parking really needs help really really bad.... I stood outside for an hour and and half
- 4/5
I this hotel every time I stay!!
- 5/5
Very nice rooms
- 4/5
Clean room.
- 1/5
Room was 99 degrees when we walked in. They wouldn’t give us another room so we had to wait for maintenance. Room did not reach the desired temp until 7:00am…TV remote didn’t work and signal was terrible, grainy, jittery and unwatchable.
- 5/5
Great view , room was very clean and very comfortable
- 5/5
Awesome stay
- 4/5
Amazing views Good stay overall
- 3/5
The room definitely could use some updating. Ripped furniture and the carpet was bunched up in areas. Fortunately the bed was comfortable.
- 3/5
Wi-Fi signal upstairs was horrible
- 1/5
The Westin was atrocious! There was no hot water, the rug was soiled, and it was the most outdated mess of a room I’ve stayed in! Overpriced and outright disappointing. The staff was full of excuses and unfriendly over their bad boilers for their rooms. I will not stay there ever again.
- 4/5
Clean room
- 5/5
Clean room, friendly staff! Would book again
- 5/5
I’ll be back
- 5/5
Everything was perfect for our anniversary weekend
- 5/5
Awesome!!
- 3/5
It was a roach in my bathroom also the rooms need to be updated!
- 1/5
This hotel need more upgrade furniture the towel wasn't clean and i had to take a blanket off the bed
- 3/5
The carpet and borders were lifted up on all floors guest at the hotel are charged $60 per day per parking, which is absurd when paying for a hotel there are bums on the sidewalk getting their self together the night crew at the 210 bar very pushy for payment or to start a tab sundial restaurant reservation rules very absurd. If you miss your reservation, they charge you $30 per person room service does not get to your room to turn down and clean up until 4 PM there’s so much more they could do to give a comfortable stay on the bright side,The view is amazing.
- 5/5
The location is wonderful! The staff were friendly, efficient and talkative. The breakfast that was included in the room rate was the best breakfast buffet I’ve seen—made to order omelets 💫We would love to stay again.