The Candler Hotel Atlanta, Curio Collection by Hilton

Wonderful and luxurious stay! The room was nice and fresh, bed was superbly comfortable, the staff was friendly. The lobby was so busy and energetic with friendly guests. I suggest against ordering room service during busy dinner hours because the wait was over an hour and I understand why! The food at By George is absolutely fantastic. I ordered the veggie burger and fries, and layered chocolate cake & ice cream which was devine! That was the best darn burger I’ve ever had! It was made from black beans and it tasted better than beef without the guilt! I would stay at the Candler again and definitely plan on making reservations for their restaurant, By George in the near future!

We’ve been staying here twice a year for the last five years for the Atlanta gift show. No intention of staying anywhere else! Jerome and Paul are our favorites. Never forget, it’s the staff that keeps customers coming back!!!

Great service and food

Breakfast was great, Staff were excellent, room was very nice and clean

Room 1701- One complaint- mattress on king bed was too firm, however mattress on sleeper sofa was very thin, felt coils even with extra padding. Friendly and cooperative staff. Otherwise, everything was good or excellent.

Great stay! Very spacious rooms.

Staff was amazing and great location where you can walk to local restaurants, shops and events

The building required steps to go up to the lobby which is very inconvenient and not disabled friendly. The staff was friendly enough but didn’t go out of their way to help or assist with simple questions such as of the area is safe, if they had a map or any suggestions for tourists. Additionally my room missed a bar of soap on arrival and I reported it the following day, and didn’t get soap till 4 attempts to request such soap. This was basically sub par service.

The room was roomy and clean. Staff was very friendly!

The staff was wonderful…. The Comc

Gorgeous property that has been beautifully restored. Great character. Room was large and comfortable with big windows and spacious bathroom. Loved being in an old school hotel with lots of charm. I liked everything

Gorgeous property that has been beautifully restored. Great character. Room was large and comfortable with big windows and spacious bathroom. Loved being in an old school hotel with lots of charm. I liked everything

Great staff. Convenient location.

Was average to be honest. Beds are uncomfortable, staff are miserable, etc. 6/10. So many better hotels out there for value as well.

Hotel was super cute and the staff was so friendly. Had no issues at all, great location and nice rooms.

Although the Candler is a classy hotel in a good downtown location, there were a few disappointments during our stay. First off, our king room was surprisingly small. Fortunately, the bathroom was large enough for me to place my large suitcase in it, or we would have had to climb over it elsewhere. (There was floor space for my husband’s suitcase. We didn’t unpack them as our stay was only for 3 nights.) Secondly, there was an espresso machine in the room instead of a traditional coffeemaker, and there were no instructions for its use. Despite even watching a YouTube video, all I was able to produce was a small lukewarm cup of water with a smattering of coffee grounds. Alas, I paid for my daily coffee at the hotel’s restaurant bar. The most egregious failure and disappointment came when my husband ordered room service for dinner at 8:30 pm and received a email confirmation of the order. When the order had not arrived an hour later and he called the hotel restaurant, He was told the order was not received. They offered to “make the order right away” without asking any specifics of the order. (Husband told them to forget it!) When complaining to the front desk and manager they claimed that the restaurant was separate from the hotel—although the dinner was listed on the room charges (which they removed). Major fiasco, resolved by ordering DoorDash. Dinner arrived at 10:40 pm.

All the staff members that we met were truly kind and helpful. We were treated wonderfully and the price was very reasonable. Our room was fantastic and comfortable. We loved the easy access to the aquarium and restaurants.

All the staff members that we met were truly kind and helpful. We were treated wonderfully and the price was very reasonable. Our room was fantastic and comfortable. We loved the easy access to the aquarium and restaurants.

Exceptional

Very nice staff, room was clean

This hotel was amazing! So beautiful and clean! Made my husband and I’s first wedding anniversary so special!!

The ambience,along with the staff,were beyond expectational!From the moment we arrived,greeted by our valet,Yankuba,we knew we had chosen a hotel of professionalism & courtesy.The dining experience in By George for dinner & breakfast were both absolutely decadent!So much appreciation is owed to Deonna from By George for going above & beyond in recognition of my son's birthday.She is extraordinary!Jermaine helped escort us out upon departure & although we knew of some of the awesome history of this gorgeous property, he managed to enlighten us even more by his extensive knowledge of the history of The Candler Hotel.We are looking forward in the near future to returning for another exciting adventure! Thank you❤️ LEAVING!

Passable

The ambience,along with the staff,were beyond expectational!From the moment we arrived,greeted by our valet,Yankuba,we knew we had chosen a hotel of professionalism & courtesy.The dining experience in By George for dinner & breakfast were both absolutely decadent!So much appreciation is owed to Deonna from By George for going above & beyond in recognition of my son's birthday.She is extraordinary!Jermaine helped escort us out upon departure & although we knew of some of the awesome history of this gorgeous property, he managed to enlighten us even more by his extensive knowledge of the history of The Candler Hotel.We are looking forward in the near future to returning for another exciting adventure! Thank you❤️ LEAVING!

Great stay! Very fancy

Beautiful hotel, and extremely friendly staff. I may have missed it when booking, but the only parking available is valet, which is an extra $55/night. Our room was very nice, but I had booked for 2 people, and there was one set of towels, and the toilet seat was in desperate need of being repaired or replaced. Otherwise, a very nice place to stay. We did have to wait about 45 minutes after checkout for our car to be retrieved so that we could leave, but of course, many people were checking out at the same time on a Sunday morning, and so it was understandable. Just be prepared to wait a while. Jermaine was extremely friendly, and very helpful with our bags. We had a good stay with a few minor annoyances.

My first time staying there and it was fantastic! The staff are beyond friendly and helpful! The food from the kitchen is amazing along with the delivery service! Will definitely stay here again! Nothin but great things to say!

First let me give a shout out to Jerome, the hotel ambassador at The Candler. He was amazing and made our mother-daughter mothers day weekend so wonderful. From his amazing energy to checking in throughout our stay. He was so kind to upgrade us to an amazing suite which made our celebration that much more special. This hotel is absolutely beautiful, with it's stunning decor and history. Our bathroom was like heaven with a big soaking claw foot tub and bath salts. They have soft comfy robes and amazing amenities in the room. I can not say enough about how lovely our stay was, we will definitely be back next time we visit Atlanta.

Great location considering how busy the city of Atlanta is. The staff were amazing! The customer service was outstanding.

Very clean, safe, and spacious! Also, the decor and furnishings were very impressive. I would rate this property as a 10 out of 10.

Very good hotel

Everything was absolutely awesome AS USUAL!

Very good

“Our stay was exceptional in every way. The hotel exceeded our expectations with its comfort, service, and overall atmosphere.”

Exceptional

Lovely hotel! Restaurant was fantastic. Great location. A terrific stay!

Check-in was seamless, and housekeeping kept everything spotless.

Location, staff, comfy beds, beautiful building

This is a beautiful historic building, which would qualify as a destination in itself. The staff were attentive and entertaining.

Great staff!!!

The hotel is a beautifully preserved historic hotel, but the staff n ever area are what makes it a special experience. They are extremely friendly, welcoming, and helpful!

Wonderful style of the building

The staff was friendly and went out of their way to make us feel welcome. Property was beautiful.

Exceptional

Really disappointed by this overpriced stay in a part of town with little to see or do. Everything closed early. There was an unexpected $55 required valet service. And the cleaning staff knocks on your door early on day of checkout to confirm your checkout time (waking me up unexpectedly). Also only 1 elevator worked on day of departure and Valet line was ridiculous long and slow. I will not stay at this place again and very surprised and disappointed that Hotels.com gave it 4 stars.

Wonderful and quick room service. The bell staff was awesome especially Jermaine. He was so courteous and helpful even when he had to load all our bags on the rain. Another bell man ran around to help us find our driverless Uber. Great location for museums and plenty of places to eat nearby. I would highly recommended this hotel. I can’t wait to stay here again.

The hotel staff were friendly and helpful. In particular, the valet staff were great. They were working hard and still managed a smile and welcoming attitude. Also, the bartenders in "By George" treated us very well while we enjoyed a cocktail and a meal.

No soap dish. Body lotion

If I had to complain about one thing… I almost missed an uber because the elevator was taking so long (over 7 minutes). But that was only one time over a two day stay.

Beautiful building and rooms. Excellent breakfast.

This is a great hotel. The staff are friendly and everyone tries to do a great job. We had to ask everyday for extra towels, despite a four day stay and having a suite with a pill out bed

The doorman was great!

Stay was great. Restaurant was really good as well. The only drawback was the gym as some of the equipment was broken. Other than that it was a great place

Valet. Restaurant. Historic building Nothing. Everything was top notch

Valet. Restaurant. Historic building Nothing. Everything was top notch

Booked two rooms for daughter and friends prom to dress and an overnight stay close to the venue. Valet parking is pricey at $50 per night per car. Common area furnishings look a little tired. Photos in hotel interior are prohibited even if you are a guest staying at the hotel. Staff do enforce this and are not friendly when they do. Smell of marijuana present in lobby was pretty strong. This place has unique interior features and could be amazing with some work.

This property is beautiful! Beautiful decor, the rooms were wonderful, the food at Boy George was delicious and the staff was excellent! Overall, it was a wonderful experience and I would definitely stay here again.

Property was beautiful and clean. Great for pictures.

Property was beautiful and clean. Great for pictures.

Clean and very nice.

really nice rooms! staff was friendly and helpful

Nice hotel, clean room, spacious bathroom, quiet, and good location.

Absolutely amazing!!! The staff that is there is truly beyond professional! They made us feel like stars! They were helpful and their kindness exudes through the actions of this team!!! The only thing I wasn’t prepared for was the 150.00 daily incidental fee. It is refundable, but if I was struggling-CHILE.😊 It was worth it!!!!

This was a beautiful, historical hotel with attentive and professional staff, clean and elegant facilities and rooms, and a nice restaurant/bar attached.

Room was clean but ceiling light was broken and wires were exposed. Fridge was warm. Disappointing since I come here often.

Immaculate and the architecture was grand. You don’t see interiors like that much anymore.

Immaculate and the architecture was grand. You don’t see interiors like that much anymore.

Absolutely, beautiful hotel, a lot of old world charm with modern amenities, the staff was incredible, very accommodating and thoughtful. 10 out of 10 would recommend.

Great historic building and a helpful staff.

Jermaine (sorry if this is spelled wrong!) was very professional and courteous.

Tameca Miskell Rm 614

Natalia at the front desk was wonderful. The room was beautiful, and the bed was very comfortable.

Staff was very friendly and helpful. The building is beautifully restored.

Checked into the hotel around 3:30pm went upstairs to our room about 35-45 mins later 2 black individuals come up to our room and knock on the door and said house keeping i went to the door and proceeded to communicate in a very stern voice we do not need any the individuals still proceeded to open the door after we insisted we do not not need any house keeping well not recommended this hotel due to safey concerns

The property is beautiful and the staff were amazing! Natalia at the front desk went over and beyond for us. I will definitely stay at this property again when I return to Atlanta. One of the best Hilton properties this far

Huge shot out to the entire staff. Natalia made my check-in so smooth. Jermaine at the front door is so nice and helpful. The male managers were all so nice and sweet. Can't wait to be back

The Candler gotta be my fav hotel in Atlanta. The Staff is always so nice and helpful. Big shot out to Natalia who made my check-in process so smooth. The male managers were all so sweet and Jermaine at the front door is the best.

The room was beautiful. Parking was$55 along with a deposit $150 being held for accidentals. That’s something that needs to be in the description when booking so customers are aware n have affairs in order before coming to check in.

Fabulous!

The room was very clean. Staff was very nice. We throughly enjoyed the breakfast. Valet gets a little busy but still very professional.

A historical masterpiece! Absolutely beautiful with all the corfortable amenities. Staff was lovely and made the stay exquisite

Historic hotel with unique interior easily makes up for somewhat sketchy downtown Atlanta.

Breakfast was not included!!

Breakfast was wonderful, loved my doorman!

My daughter always wanted to visit the aquarium in Atlanta so we took a quick weekend getaway together and stayed at the Candler Hotel. Not only was the hotel convenient to the aquarium, Centennial Park, and other attractions, it was a wonderful experience in and of itself. The architecture is gorgeous, the history of the building is fascinating, and the rooms are lovely and well maintained. Above all, the staff is outstanding. Jerome greeted us when we first arrived and could not have been kinder or more attentive. He was a wonderful person to introduce us to the area, and continually went out of his way to make sure we were having a nice stay. Similarly, Dwayne took time out of his busy day to show us some of the history of the Candler building, including the Coca Cola vault. We would have missed out on the incredible history of the building if it wasn't for Dwayne. My family loves to travel and we rarely visit the same place twice. Thanks to Jerome and Dwayne and the wonderful stay we had, we plan to return to the Candler Hotel with our entire family.

I was very happy with this hotel. From beginning to end, the service was exceptional. It was clean as expected and comfortable.

We always have a great experience at The Candler Hotel, and this stay was no different. Thanks for everything, and see you again soon!

Great hotel, very clean and comfortable. Would recommend.

Great hotel, very clean and comfortable. Would recommend.

Excellent stay!

Lovely old building that has been lovingly renovated. Great location so could walk to the attractions in downtown and midtown. Rooms were large and well appointed. Nice bar and restaurant. Quick service in By George. Housekeeping service at weekend did not happen which is fine. Found a lady who could provide me with coffee and water.

Everything was great

Breakfast menu was diverse and high quality

Good

Gorgeous hotel, staff was impeccable, valet staff made you feel like family went above and beyond for us.

It was ok, that is all we were looking for

Great clean hotel , friendly staff!!!

Had a great stay! Clean room, great customer service, and enjoyed room service which allowed us to sleep in.

Breakfast was always out of items at 10am.

the hotel is beautiful, walking area around and good location.

Walkable to Aquarium/ Centennial Park. Classy, stylish and comfortable. Staff was super helpful and kind.

Good all around. Convenient location, hotel and rooms have character as opposed to most chain hotels, staff very friendly and accommodating. Restaurant very good also.

Very homey!

Worth every penny. Excellent service, the staff here made the experience unforgettable! Just amazing. Not only is the building gorgeous, but the history of it is what really blew me away. Will be coming back again and again!

With great amenities

Exceptional

We love you all, and we look forward to seeing you again soon!

Dope place

Every staff member was very friendly and helpful. The door,en even helped you down the stairs.

Great stay overall. Our room wasn’t ready at check-in due to some logistics, but Dwight quickly stepped in to solve it and upgraded us, which we really appreciated. He was welcoming and helpful the whole time. Location was great, walkable to many of the downtown attractions.

Everything was lovely, especially the doorman Drummond, who was attentive and friendly.

This hotel was amazing!! Staff was very friendly, both am and pm! Clean room! I will definitely stay here again!

Exceptional

Clean room best staff ever!! Will be back if we are ever in the area!!

Room was comfortable and clean. Good location Great restaurant. Nothing

Room was comfortable and clean. Good location Great restaurant. Nothing

Restaurants are excellent!!!!

The room was exactly what was expected based on online photos. The bathroom was huge, which was nice. I loved the welcome drink in the check-in area. I had to wait a while to check in because the only person at the desk was on the phone. I ordered food through the bookmark and the site wouldn't let me charge it to my room. So, I charged it my card and then the kitchen never got my order.

The room was exactly what was expected based on online photos. The bathroom was huge, which was nice. I loved the welcome drink in the check-in area. I had to wait a while to check in because the only person at the desk was on the phone. I ordered food through the bookmark and the site wouldn't let me charge it to my room. So, I charged it my card and then the kitchen never got my order.

Great location. Walk to Coca Cola and Aquarium are about 15-20 mins or a quick ride on a lime/bird scooter. Hotel is great interior character.

A calm, cozy, and clean hotel! The staff were all friendly and helpful, and a special thanks to Natalia at the front desk for her kindness and professionalism. She really made the stay even better!

Clean and comfortable. Gentlemen at door were particularly friendly and helpful.

Yes

Yes

Exceptional

Neat Staff

Neat Staff

The hotel is nice, but the staff really steals the show. They were incredibly kind, helpful, and friendly. We were traveling with our young baby and all of the staff lent a helping hand when we were entering and leaving the hotel. Note that the only on site parking is valet. We always got our cars very quickly and had no issue there. There was always someone there to help us load and unload our stuff as well. Highly recommend this beautiful hotel!

Clean room, friendly staff, good service...I would stay here again.

Valet and front desk were amazing. Restaurant was great as well

One of our rooms contained a dirty towel on the floor and lacked hand soap. The staff members were not particularly welcoming, and the lobby appeared rather small. While the staircase and the exterior carvings were quite elegant, the overall cleanliness of the hotel did not meet expectations

Very clean hotel.

The Candler Hotel was everything and more as described on the app. Located in the heart of Atlanta, this hotel was above and beyond in cleanliness and a very courteous and helpful staff.

Left my room dirty for days. Didn’t even clean the fridge out after the previous guest, even after I explicitly addressed it and asked them to.

Perfect

The Candler Hotel was the perfect hotel to celebrate my daughter’s birthday. From the moment we arrived the staff greeted us and helped with our bags. The rooms were clean and spacious. Staff was very accommodating and helpful.

Property is a well restored older hotel with historic charm. Staff was very friendly, just would prefer to stay in midtown in the future based on the limited options around the hotel

Quick, friendly check-in. Spacious, clean room. By George serves a solid brunch.

Fantastic

Nice hotel. Building is beautiful. Clean, comfortable and the staff were nice and helpful. There is a great lobby area to work in too.

Gre

Everything was perfect! We enjoyed our stay.

Great location and beautiful hotel. The restaurant was great too!

I asked for ice a staff told me I needed to ask the “bar” downstairs for ice instead.

The room was amazing. The staff went above and beyond for us. We loved how clean everything was and the food from By George was amazing as well! Definitely will stay there again!

Loved it

I don’t like chocolate but they offer a really delicious hot chocolate in the afternoon and a tour in the evening. They had great lounge spaces that you can sit and meet people in which was helpful for us with our visit. The rooms are spacious, all of us had large rooms. The beds contrary to reviews did not smell like pickles but I did see a quite a bit of dust on the blinds in my restroom. I would definitely go back.

I don’t like chocolate but they offer a really delicious hot chocolate in the afternoon and a tour in the evening. They had great lounge spaces that you can sit and meet people in which was helpful for us with our visit. The rooms are spacious, all of us had large rooms. The beds contrary to reviews did not smell like pickles but I did see a quite a bit of dust on the blinds in my restroom. I would definitely go back.

Every member of the staff we encountered was outstanding. Specifically, the valets Jermaine & Jerome were very professional and friendly. They were also very knowledgeable about the hotel and the downtown Atlanta area. Our entire experience at The Candler was wonderful.

Every member of the staff we encountered was outstanding. Specifically, the valets Jermaine & Jerome were very professional and friendly. They were also very knowledgeable about the hotel and the downtown Atlanta area. Our entire experience at The Candler was wonderful.

Very awesome stay at the Candler, the staff were all super nice and welcoming, Jermaine at the door was nice talking with and always helped you out with bags or whatever else you need, southern hospitality at its finest! The room was super clean, quiet and nice. The bar and restaurant area was also a nice spot to hangout at nighttime, no dress code is really needed for the bar, its a little expensive but the food and drinks were delicious. Id definitely stay here again!

Very awesome stay at the Candler, the staff were all super nice and welcoming, Jermaine at the door was nice talking with and always helped you out with bags or whatever else you need, southern hospitality at its finest! The room was super clean, quiet and nice. The bar and restaurant area was also a nice spot to hangout at nighttime, no dress code is really needed for the bar, its a little expensive but the food and drinks were delicious. Id definitely stay here again!

The hotel is nice but small. we were charged an undisclosed historic preservation fee at checkout. This shouldve been included in our nightly rate or disclosed at time of booking or check-in. The food at the restaurant for breakfast was good the first night, but the next time it seemed stale, like it was leftover from the day before. The valet staff was excellent

The hotel is nice but small. we were charged an undisclosed historic preservation fee at checkout. This shouldve been included in our nightly rate or disclosed at time of booking or check-in. The food at the restaurant for breakfast was good the first night, but the next time it seemed stale, like it was leftover from the day before. The valet staff was excellent

Clean room, personable and professional staff!

Clean room, personable and professional staff!

We had a great overall experience -- as always. Thanks again for everything and see you all again soon!

Elegant, historic feels upscale. Only problem is the service at the restaurant. Food is excellent but service super slow and not organized at all.

Great hotel experience.

Jermaine stood out because he was definitely dressed the part. Entire staff 5 stars.

Clean/ friendly staff!

Clean room, great staff, great location. All of the employees were awesome.

Room was clean, staff was helpful and friendly and great location!

Yes!

We always have a wonderful overall experience at Candler, and this time was no different. Immediately upon our return (we stayed 1 night on this particular occasion), we were greeted so warmly by the front desk staff. Thanks again to Ratih for ALWAYS taking SUCH great care of us! Thanks, as well, to the restaurant & bar staff and room service (this morning). They all took REALLY great care of us as well. We appreciate all you do and we will be back to see you again soon!

Great room, lobby bar/restaurant, and location

The staff that greeted me upon my arrival (on Wednesday)were absolutely amazing hospitality professionals. They made me feel extremely welcomed throughout my stay!

Amazing staff

Rooms were immaculate.

The person who welcomes us at the hotel everyday with a smile and good feelings

Clean, comfortable, cozy. Great location. Friendly staff.

Amazing staff and beautiful rooms

Friendliness of staff

This was hands down one of the most gorgeous hotels and rooms I've ever stayed in. The rooms with the garden tub will blow you away. The staff is extremely warm and friendly and on point. It's expensive, but worth the money.

Excellent hotel, nice rooms, great breakfast and dinner.

Fantastic hotel. Rooms are beautiful,The George the as fantastic food & the staff is professional. Everytime I stay, from bell, front desk everyone is friendly, helpful & professional.

Always a great place to stay!! Excellent staff all round.

The service and staff was exceptional!

Very nice hotel. Rooms are immaculate. Staff is prompt and friendly and assist with any needs.

Wonderful staff

Staff was amazing -- from the moment we entered until the time we left. Food is great for room service and in the restaurant. They offered hot cocoa upon arrival and freshly popped popcorn when we returned in the evening. Beautiful decor and very comfortable beds. Great bath products, complimentary water and coffee.

Awesome hotel. Entire staff was kind and accommodating. Would definitely stay again. Highly recommended!

We enjoyed every aspect of the Candler Hotel. The brunch menu had a wide variety and our options were delicious. The staff was excellent, the waitress, the front desk and the valet’s all did an excellent job. The bed and bedding were amazing, we slept great! The hotel is beautiful and we will be back!

The room was so spacious an nice! The front desk, valet, severs at restaurant were amazing. The bartenders would make me not go back

clean room, great staff and food at the hotel restaurant was excellent. 5 star.

Great location and great hotel!

Lunch at the hotel was ok. The restuarant is very nice. The hotel was clean and the hotel staff friendly. The room was clean however there could be better lighting and the exhaust in the restroom was on all the time. Otherwise, I'd definitely stay again.

All good.

My room was super cute and the view was decent. The staff (all around) were friendly, polite, and willing to throw out some solid recommendations.

Staff were super friendly, especially the valet guys and bellmen

Absolutely wonderful . Great nostalgic hotel the staff were all friendly and there for everything. The room was comfortable. The only lower point would be the elevators very slow and only a few seemed to work !

From the front desk to the room and all in between, the place was perfect. Would love to stay again.

Room was great, service was excellent. Only complaint was that hotel ran out of complimentary water, necessitating purchase from the hotel lobby. Price was extreme.

Room was large and clean. Staff was extremely professional and friendly. The breakfast this morning was excellent

Was a very nice stay and our suite was excellent.

Room was clean. The place was very well kept and really cool, and the people were nice.

Wonderful staff!

Very good hotel, great views from our room

Clean room, friendly staff, restaurant at the hotel had great food.

Staff were fantastic, especially the bellman - he rocked! The toilet paper sucked though - luxury hotel deserves better toilet paper! Everything truly was nice - get better toilet paper for 5 star rating! Great stay!

Great staff and clean room. It felt like a resort.

Great hotel. Very clean.

Great stay

Great stay!

In room ##07, there was a strange clunking noise that we couldn’t quite identify, along with repeated thumping sounds that seemed like they were coming from the pipes. We brought a white noise machine, so the sounds didn’t bother us much at night, but it’s worth noting for light sleepers. The staff was very friendly and responsive. Maintenance promptly replaced a chair after one of the legs broke, which we appreciated. Valet service was also friendly and professional. There wasn’t much desk space for working, which could be a drawback if you need to work from the room. That said, the hotel itself is historic and has a beautiful, older high-end feel that adds a lot of charm to the stay. One thing to be aware of is the immediate area around the hotel. We wouldn’t recommend venturing downhill nearby, as there were a number of transient individuals in that area. However, we did feel safe returning late at night—the streets were well lit, and we noticed patrol cars nearby. Overall, a charming historic hotel with friendly staff and comfortable rooms, with a few quirks to keep in mind.

Nice and good staff

The hotel was decorated for the holidays and was absolutely beautiful. The rooms were nicely decorated as well. I love the historical aspects of this hotel. We had dinner and breakfast at By George and they were both excellent. Would definitely stay here again.

The staff was very attentive and it was a beautiful room!

The staff was really friendly and helpful. The check-in process was smooth.

Clean room, very friendly staff, goid location.

Yes

Great hotel. Will definitely stay here again in the future. Highly recommended.

Gorgeous hotel

The place was excellent, it was just cold and not a lot to do in the area dining and nightlife wise. I would stay again. Parking was the worst thing about the stay. I rather park my own car.

Beautiful historic hotel! The staff was excellent!

The surrounding area feels unsafe, and the valet service was not helpful. However, the restaurant is excellent.

We asked Expedia to provide hotels which include breakfast but this is the 1st time that we need to pay anything we had over 25US dollars plus tips. Secondly, the coffee machine not working, the ironing board is broken, the room on the 3rd day was not cleaned until we returned after 5:40 pm.

The Valet Parking was awesome. The gentleman did a great job and was nice and helpful

Staff, amenities everything

Clean room. Smelled good. Large bathroom. Very quiet. Excellent service!

Nice and Clean on the inside!

Staff was great and the room was spacious and clean

The room was spotless, the staff was always very pleasant and helpful. I highly recommend staying here.

The service was impeccable. We arrive around 8pm but had a very quick check in. Staff was Bert professional. Beautiful hotel. Room 2-bed was extremely spacious and specially the bathroom. The restaurant in the hotel, By George, had excellent dinner. The breakfast, I thought wasn’t great but the dinner menu and quality is excellent.

Other than the hotel being super clean, the staff was absolutely outstanding. We had an amazing experience and were treated like we were truly appreciated and special.

Lacking support from staff, nice hotel but everything was not up to standard.

The room was clean, friendly staff, beautiful hotel

Luxury ambience

The hotel in itself is beautiful and in a pretty central area. There are a lot of things that were broken which was shocking and disappointing for the price. The AC would go in and out which made the temperature of the room very erratic. The lighting is terrible. There’s no overhead lights and just some SMALL lamps. The toilets in the gym were broken with no sign on the doors. There’s carpeting in the rooms. I was overcharged for my burger at the restaurant.

Staff cleanliness and the property was very nice / very traditional hotel.

Nice room, but it was a little noisy

Another concern was the area outside the hotel. The homeless population in the nearby parks was very noticeable, and it made walking directly from the hotel uncomfortable. We often had to walk up a block and around to feel safe leaving the hotel. It was disappointing compared to the rest of the hotel, which was excellent.

Convenient for attending Mart

My only gripe was with the valet parking. It was $55/night which I think is excessive given it's downtown, so you are almost forced to use the valet service whether you want to or not.

Great location, old worldly charm

Clean room, good breakfast

The building is absolutely gorgeous, and if you are in the area this is the one to see. It as a block and a half away from my conference hall, and closer still to the MARTA. You could hear that throughout the night in the 5th floor, but a sound machine helped enormously. Luxurious walk-in shower, comfy bed and the *best* in-room cappuccino maker I’ve ever seen.

Room was spotless, food was great, and service was amazing!

Very well kept room. Service was exceptional. I enjoyed staying at this property/ landmark.

The hotel was beautiful, and I loved the size of our suite and the convenient location. The doorman provided excellent customer service and even shared some interesting history about the hotel, which I really appreciated. Unfortunately, the front desk staff were not friendly or welcoming, and the issues I reported were never resolved. I was also charged for valet parking for two vehicles, which was supposed to be corrected but never was. Because of these experiences, I wouldn’t stay here again.

Watch the steps leaving the hotel. After the doorman reminding me to be careful coming down the stairs (Why? Because maybe this has happened before), me foot turned on the curve of the step and down I went on all fours. Fractured my ankle and sprained my wrist. So, just be careful on those steps. Other than that, the hotel met our needs.

Gorgeous hotel, fabulous staff.

We were upgraded to a suite on the 15th floor and the room was absolutely incredible. We had a cleaner daily who was also very lovely. We had breakfast in the restaurant every morning and the food was very good. We will definitely be back, set it a great location a 10minute walk from the the Coca Cola HQ and the aquarium, it felt very safe with lots of accessible entities. Thank you again to all of the lovely team for making our honeymoon one to remember. We will see you again for sure! From Natasha & Demetrius London, UK

The entire experience, from the friendly and welcoming Valet to the housekeeper to the amazing historic architecture to the fabulous food to the reception staff to the beautiful and spotless room with luxury bedding and fabulous views of the city… perfection!

Clean room and excellent staff.

The staff was very friendly and helpful. Jerome was great!

Character is awesome. Friendly staff and clean room! Great atmosphere

All good

Nice room

I loved this hotel! Thanks for a wonderful stay.

Great location and great decor in hotel.

Courteous staff, nice size rooms, and very clean facility.

A+ experience

Everything was wonderful

Overall good stay. The rooms were clean and quiet. Most of the staff was very friendly and attentive.

Staff was amazing, above and beyond

Great stay. Beautiful rooms and hotel

I could not request a late check out the night before i was told that it could only be done the next morning, that to me is very inconvenient

This hotel and the staff were amazing. We had a great time and everyone was so helpful and friendly!

Didn’t like having to pay 55$ for valet per night and didn’t like having to pay $150 deposit per night having $300 hold on account when room paid in full.

Clean room, beautiful bathroom. Did not like the valet fee.

Always a great stay! Good restaurant, great location.

Staff very helpful and nice

I enjoyed my stay at this cute boutique hotel. I loved the decor and aesthetics of the hotel. The hotel offers acute restaurant that had amazing breakfast. All of the staff provided excellent service, which I absolutely love. I will definitely stay here when I’m back in ATL!

Excellent

1

Great location in downtown Atlanta, staff was amazing. The ribeye in the restaurant was fantastic. Only negative point was our room smelled like an Indian kitchen exhaust. We called the front desk. They immediately sent somebody up, they offered to spray the room with a scent….we declined. Since the hotel was sold out, we had no choice but to enjoy the none.Naan ;-)

clean rooms friendly staff

I really enjoyed my stay here.

Amazing place

Very beautiful hotel and outstanding staff

Clean room. Staff was amazing

Loved our stay!

Very nice room and restaurant was fantastic

The hotel is a beautiful historic building. The hotel was clean and the staff was exceptional! The restaurant, By George menu provided variety and the food was excellent! We had brunch one morning and dinner one evening and all I can say as that I highly recommend the Skyscraper Burger with truffle fries. This hotel is truly a gem.

There was an issue with the type of room we reserved (two queen beds) and we were placed in a great room, though it onoy had one bed and a sleeper sofa which wasn't ideal for the two of us. The hotel made it right with a room credit that covered breakfast and parking- all in all a great stay

Downtown in central location. Beautiful and comfortable hotel with friendly staff.

The history is remarkable and the design is stunning. No match though for the hospitable, kind, knowledgeable staff. Jerome, Levette, and James are truly some of the best.

This hotel was very clean, quiet, and within walking distance to everything

Great stay. Place was nice and clean.

I booked a deluxe king room with a city view and got a queen bed and when I brought it up to staff at the check in desk they gaslit me saying it was for sure a king bed… I guess king beds are just smaller in Atlanta..

Our room was never cleaned our whole stay. That was the only negative. Staff was kind though.

Wowiewowwow! Above and beyond expectations! Beautiful historical hotel with a delicious high-end restaurant. Our room came with a $25 breakfast voucher, and we were very pleased with the delicious breakfast menu. We ended up having dinner at By George both nights of our stay because the menu was so good. My husband says he had the best Cafe Americano he’s ever had at this restaurant, by the way. The staff - so friendly, accommodating, and professional, especially Jerome the bar hop/concierge/hotel representative/tour guide (take the tour!). We were here for a college football game and are so glad we picked The Candler. It’s walking-distance to many attractions (College Football Hall of Fame; World of Coca-Cola; Atlanta Aquarium; Olympic Park) and a short, convenient Uber ride to many more. Other things we loved: comfortable beds, large bathrooms, very clean rooms, decent gym, and all of the early-1900s lavish decorum. So much history here! If and when we come back to Atlanta, I truly wouldn’t consider staying anyplace else. Now for the cons: I was going to report that the small lobby market only sold plain M&M’s, which was a considerable bummer last night; however, upon check-out today, I see that the peanut M&M’s have been replenished! So I got nothing! Haha! Final Score: A+. Love this place!

Love love love this hotel. S/O to Cory

Very cute hotel. Clean and quiet.

I had a really nice experience here. The staff was so friendly and accommodating they really made me feel welcome. The food from the restaurant was excellent, much better than I expected from a hotel restaurant. Everything was clean, comfortable, and well taken care of. I’d definitely stay here again.

I absolutely adore this hotel; however, Downtown Atlanta is very dirty and

Beautiful hotel... I wish I was able to spend more time their but my conference was had long hours. The staff was very kind and the food I had in my room so I could get some rest was Amazing.

Relaxing clean

Staff was friendly, however when we left the communication was terrible

The hotel is beautiful and the service was great. Michelin restaurants on site and the bartenders and staff was excellent. The one complaint we had was with cleaning service. Whomever was responsible for our room didn’t take away dirty washclothes that were left in the shower. Honestly we don’t believe she/he cleaned the bathroom at all and just left new towels. Other than that the hotel was wonderful.

The valet service/doormen were very kind, as was the front desk staff!

Friendly staff and you could have a dance party in the bathroom!

Hotel was great.

The air conditioner required movement to stay on. In the corner room, the thermostat is not in view of the bed, so it kept going off.

Staff was phenomenal! Very professional and inviting! Doesn't get any better!

Very nice staff was great. Quiet and clean. Good restaurant.

Great stay! Valet is $55 a day which is expensive IMO. Valet staff is very professional and quick with getting my car every time. Hotel room was clean but not the most spacious. Great atmosphere at the bar and professional staff. Will be staying again next time I’m in town.

Beautiful hotel. Friendly staff. Downtown Atlanta has some issues with homeless people thus making the surrounding area not so nice.

Love the architecture and the attention to detail in the interior design and furnishings.

Being a historic building, and one that was beautifully transformed into a hotel, made the ambiance in the building perfect. Music, food and shopping were all super walkable from the hotel.

We absolutely loved our stay. Not only is this hotel beautiful, the beds super comfortable and the food excellent, the staff go above and beyond to make you feel welcomed. My daughter and I felt pampered. We will be back.

The hotel was beautiful! The staff was very nice and went out of their way to help us with any recommendations we needed during our stay. Rooms were very comfortable!

Very spacious and clean

We had a great stay! Everyone was kind and attentive. The parking was different for us but overall we enjoyed our stay!

The Candler is a gorgeous, historic property with breathtaking architecture, charm and exceptional staff!!

Great!

Beautifully restored building, large spacious room, and very quiet.

however : on 1 day our room service was forgotten, Until I mentioned it at reception. Also on one occasion after room service our room door was left open.

Absolutely loved this hotel--walkable to Mercedes Benz stadium, we chose this location for a Falcons football game. I would stay here again for sure. Be sure to hit the restaurant as well, it was our best meal in Atlanta!

A wonderful hotel but be prepared for an insurance fee at arrival

Well kept and maintain.

Our stay was great! Friendly staff and good food. The room was spacious and clean. The bed was a bit too soft for us but it was a great hotel!

Absolutely gorgeous and historic hotel. I’ve stayed here multiple times and I love it.

The hotel could be more wheelchair friendly. There was only one lift available, and it made sounds as if it is about to breakdown. More wheelchair lifts would be nice especially when it is an emergency.

Walking distance to con and Marta

Perfect stay

Service in the dining room wasnt the best. She never came back to see how our food was and mine was over cooked. Had to ask another server for coffee. The male African American Night clerk wasnt friendly at all. No personality whatsoever. Im in the service industry so these are the things i notice the most.

The staff was amazing. Dwight, at the front desk, Dwayne giving a tour, JP and his crew in the bar!

Charlie and I had to go to the Ritz to get food

Hotel overall was good. The safe in my room wasn't really working correctly which made me feel a bit uneasy. I also never got the requested housekeeping at the time I really needed it. The food at the restaurant was really good. The person who checked me in was very helpful and informative

This hotel was luxurious and the room and bathroom were very spacious. The staff is courteous and helpful. Loved the hotel!

Perfect historic building to take a rest after long flight or drive. Heart of Atlanta. Great restaurant downstairs!

It was ok I was expecting better given the ratings the hotel had been given. Just goes to show that you can’t really trust very high ratings.

Great location, friendly staff

Pure elegance. The hotel is beautiful and the rooms are beautiful with great service and a great location.

The facility is excellent. The staff are excellent, super friendly and helpful, the restaurant was great, the rooms were super clean and comfortable, and it was very nice and secure. In general, downtown Atlanta can be a little bit gritty, but that would be the same for any hotel in that area.

I am not one for hotels, but the Candler is our go-to spot whenever we come to Atlanta. This was our third time staying, and each time we have had no complaints. The staff are attentive and kind, the restaurant is amazing, cleanliness is A-1. The marble details throughout

The hotel was lovely and the staff were fantastic! But there were a lot of hidden/expensive fees though, they were not listed online or onsite

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Five star.

The architecture is stunning.

Everything was great except for the parking. They don’t have parking, and I had to pay 55 per night for valet parking.

The surrounding areas felt unsafe and the outside of the hotel a bit dirty

Excellent hotel to stay and visit while in Atlanta. Excellent staff and excellent location for all downtown Atlanta activities.

It’s always a great time at the Candler. I always have what I need. The folks at the front desk are great and Cory is my guy! He always takes great care of my needs

i’m not a big fan of antique furniture or the look but this hotel is genuinely incredible in that sense with furniture dating back to the 1900s with incredible on screen marble vanities, and incredible marble columns like you’ve never seen that are solid as well as marble staircases with real sculpture that was made probably in the mid-1960s or before. Jorge Marble was a great asset at the time making incredible Marble available. I’ve never seen a hotel with such nice marble in it in this country and I’ve been to so many

Nice hotel

Staff was amazing, room was absolutely lovely and the way the hotel just looks is so unique. If you’re thinking about booking just do it !!!!

Love this hotel.

Property was very clean and staff was very friendly. The hotel restaurant was very good.

Only negative thing is you pay to stay here and you also have to pay $55 for parking. I understand that's become the normal but that doesn't make it right

The facilities are beautiful, well maintained and loaded with character. The hotel vibe is super cool. This is the only place I will stay when I visit Atlanta!

Beautiful

Great hotel!

Would stay here again

Room was good but management poor. The By George restaurant turned away guests because 'we are full'. However I estimated about 40 % of tables not occupied or reserved. They did this for bfast and dinner. It was purely a staffing exercise to manage margin. I saw 5 hotel guests turned away when I was there. This is not a business traveler hotel so I would avoid it.

Friendly staff. Great location.

A lot of homeless ppl around the area that kind of threw us off

Great location. There were a few cute cafes and restaurants around. The walk to Coke and the Aquarium took about 20 minutes and was not bad at all.

Classy and historic place to stay in for the weekend, and the dining experience is the best part to look forward to. I would stay here again.

Great hotel with amazi bf staff

This is an old property, but still somewhat “fancy.” I felt safe and staff were nice and professional. Easy check-in and check out policy. My only complaint is that the bathroom floor could have been a little cleaner, as there was a long, black hair on the floor, as well as something stuck to the floor. There was also a stain on the mattress protector (I ALWAYS thoroughly inspect the room, especially the bed/mattress).

Staff were extremely nice and helpful. Loved the room!

Beautiful hotel, great staff. Perfect for downtown stay in Atlanta.

This hotel is amazingly beautiful however the day we arrived the valet parking was delayed and they didn’t seem to have enough employees. Jermaine was really helpful and very attentive to our needs. He is an exceptional worker.

This hotel reminds me of a boutique hotel thag you would find in NYC. Very clean and quiet.

Convenient to where I was visiting

Excellent finding, grate location, great facilities, great view, excellent!

The facility was clean and well kept. The staff was very attentive. Restaurant and bar on site and plenty of restaurants within walking distance.

The hotel is satisfactory. The public areas are compact, yet tastefully furnished. The room was satisfactory for the price, but it did not stand out. The breakfast restaurant provided excellent service. The barman's Negroni Sbagliato was exceptional. The location of the hotel in the downtown area is not appealing, however, the hotel has no influence over this. Other than that, if you need to stay in this area, it is a reliable choice.

100% Best Hotel I’ve stayed at, wish they had a spa!

We enjoyed our stay, would rebook

I usually stay elsewhere when in Atlanta so I was excited to try this hotel as it looked really nice and had historical significance. I saw a few reviews about the hotel being dirty but decided to overlook them hoping they were one offs. They were not. The room was really dusty and had a dingy smell. The hallways were dirty and also had a weird smell. I complained at the front desk twice and was told housekeeping would come. I insisted the room needed to be dusted but it seemed like only the bed was made and new towels were placed. The same dust and water marks from a glass were there after the room being cleaned. I would have checked out immediately, unfortunately all the hotels in the area were sold out due to a storm grounding multiple flights that weekend. Really disappointing.

Such a beautiful hotel. Top tier service. Beautifully decorated.

I always love coming here. It’s nice, clean, spacious, the bathrooms are my favorite, as they are HUGE! The aesthetics was wonderful, staff is great! And I love the art❣️ 10/10

Nice hotel if you need to stay downtown.

Overall a good option for downtown Atlanta. My only cautionary tale is this - if you’re sensitive to light, bring electrical tape with you. Two of the light switched turned into extremely bright nightlights once it got dark and there was no way to block it.

It was a good experience up until we were checking out but the bells man was wonderful and the car service was easy. Very clean pulled the sheets back befor climbing in bed and it was so clean not even a slight stain. Very happy will be back

Very attentive staff. Took care of everything. Checked in regularly to see how we were doing. Good neighborhood and access to everything we wanted to do. The valet, Jermaine, was terrific and made us feel at home.

Elegant Decor and Dining. Spacious and super comfortable beds.

Everything was beautiful and so peaceful the staff was great

Fb

Great property, convenient location!

Great vibe and great service.

Rooms are clean and contemporary. Staff is friendly and always there to assist with anything that you need during your stay in Atlanta. This is where I always stay when I am visiting the city

What a gem of a hotel! It was beautiful, clean with extrememly friendly staff. The restuarant was amazing and all the amenities were great. Will stay again.