Reverb by Hard Rock Downtown Atlanta

Everything was fantastic

Great location would definitely recommend.

This hotel was amazing. Was in town for a concert and this hotel was the perfect location and within walking distance of State Farm Arena. The staff there was super nice and helpful. The rooms are very spacious and clean. I’d highly recommend staying here and I will be back soon.

Clean and great vibe!

On our first night stay, the Kleenex were wet in the box, the toilet paper roll fell off when trying to tear the tissue. Holder was broken. Reported these issues the next morning and was told they would take care of it while we were gone for the day. Came back to find out they not only didn’t fix anything , but they never serviced (cleaned) our room! They also don’t have room darkening curtains. Our room was lit up all night. And the under the bed lighting kept coming on without us moving at all! The front desk staff was very kind and hospitable, but the care of the rooms was terrible. I wouldn’t stay there again.

This is a decent and clean hotel. Overall the stay was good, excellent staff. My biggest issue is the the lack of refrigerator in the room, the non-working Alexa system, the broken door handle that had to be repaired at my request. The general area is good and safe and the hotel has nice security guards that are serious.

The staff was absolutely amazing and so kind. Everything was so clean and the breakfast in the morning was so good. I appreciate the hospitality!

Staff were all so friendly and helpful! Room was spotless and spacious.

The bartender was AMAZING! So much fun and made my hubby’s birthday extra special!

The hotel is in

I loved the location

Rooms were modern and clean! Staff were resourceful

Newer, clean, modern. 20min walk to downtown, across from Stadium.

Everything was fine until it got dark. Sitting on the patio and rooftop, both were crawling

I would stay again

Jazmine was wondering at front desk!

Superb

The staff is always pleasant and helpful when needed.

Exceptional

I loved it all. As a Canadian staying there I felt welcomed and safe.

Room smelled like pee along with a huge pee stain on the couch, after many calls to the front desk nothing was done until 3 days after checkout which was a refund.

Room was alright but lots of stains in carpet , couches and other soft material in room. Also wish it had a mini fridge.

Exceptional

Exceptional

Clarence was excellent when checking in. The staff at the parking garage was top notch. The night staff did a great job wrestling the needs of the guest against those people there for a show. Cooks were great re-firing the grill for a last minute order. All and all everything was great. The price for breakfast was a bit high. $19.98 per person is much especially when it comes to younger adults (under 16). There's no way around it, but the foot traffic and noise through the hallways after the show was awakening. Again, not much you can do when its a show night

Superb

Majority of the experience was excellent. No microwave in the room, no trash can. Very few channels on television

Very good

Great location! It’s within walking distance to Mercedes Benz Stadium.

Wonderful vibe, great food, great rooms

Good

Good

Exceptional

Nice property

Everything was absolutely perfect. Rooms were beautiful and spacious! Will definitely stay here every time I come to Atlanta!!

The staff was great very helpful and informative. But as far as my stay overall poor there is no free continental breakfast, they charge a 25% service charge at the bar. The room I expected all features to work they caught my eye and it wasn’t….stains on the carpet, couch and tables, even the main counter had a big crack in it barely repaired and noticeable. The bathroom shower had low pressure and the room had half a roll of toilet paper and no extras, no refrigerator no smart tv felt like I was living in a 90s apartment . They had construction on the 6th floor I was staying which had a mess in the hallway and held the elevators up. For the price I paid for this stay I was robbed of my experience to add insult $173 in parking fees to a 3rd party service attached to the property makes no sense at all. I would not recommend or stay here again. Positive take away dry cleaning service and rooftop bar !

Staff was pretty okay Really a poor experience as a first time traveler to Atlanta. First room upon check-in room 211 had stains on both the floor and the couch. Surprisingly only the bathroom was clean everything else was subpar so I requested another room… this ended up being room 218, not much better with a large stain on the floor but this time with less stains on the couch and similarly clean bathroom. Although other furniture showed wear and tear. When you travel all day sometimes going to battle against things like this after trying once you rather leave alone. The beds in the second room were decent

Exceptional

Location is great for State Farm Arena very easy walk. The staff were excellent on trying to assist and help. There was some net flex movie being filmed and we couldn’t go to the rooftop bar so that was a disappointment The main complaint was that I had a very difficult time finding the parking lot, they had road closed all around there for this movie and I’ll just kept riding in circles there was no sign to tell where the hard rock parking was or if there was I never saw it. I was very very distraught before I ever found parking which is actually shared with the apartments on the same corner and I saw the sign for the apartment parking just not for the hotel parking we didn’t care too much for the breakfast that was offered of course it was not free and it didn’t look that good to us so we went and ate somewhere else, but that’s just our opinion. Staff was amazing and I will definitely come back again!

Very nice employees

The hotel itself wasn’t horrible but if i had the chance to stay again i wouldn’t i’d just book somewhere else. Our biggest problem with our stay was the roach we saw in our bathroom sooo do what you want with that info.

Love the location and vibe of hotel staff was all wonderful will return next time im in ATL

The staff is always amazing when I visit!!!

Superb

The vibe, the location, the cleanliness, the view, and the staff. Parking cost 43.00, no swimming pool, TV didn't work initially, breakfast cost 20.00.

All the staff were so nice and helpful! The room was also very clean. Something I will say is, we missed house keeping because we were still in the room so we weren’t able to get new sheets or towels. I asked the lady at reception if she could get them to go up there and she said yes. When we got back to the room are sheets weren’t changed and we didn’t have more towels.. That’s really the only thing that went wrong. Everything else about to stay was great!

Style and location Nothing

It's a great hotel but the food definitely needs to improve for the cost. Other than that, I had a great stay and the staff was very professional and kind.

Very fun and lively well designed hotel. Rooms felt modern and futuristic and the staff was happy and engaged.

Exceptional

Exceptional

Very good

Exceptional

Very good location the staff was very nice and very open about the prices. The one issue I had was the rooftop bar was not open it is only open on certain days. Also, you have to pay for parking and it’s around $48 a night was not informed that when booking overall really nice hotel and really friendly staff.

I enjoyed my time!

Everything was great!

Exceptional

The staff was very jolly and willing to assist. How ever the room smelled like nicotine and one of my pillows smelled sour like it was left wet for too long. Also, the elevator wrecked like mariguana constantly. The lobby was inviting, but that was about it.

Exceptional

Rooms are nice The bar tenders are rude and avoid you

Rooms are nice The bar tenders are rude and avoid you

Exceptional

Disappointed

Very impressed with the property and all the staff

This place was truly amazing and in the perfect location! I will definitely be back!

Nice place

Great Customer Service and Cleanliness! The beds were too low for my liking but slept comfortably

Yes

Great Customer Service and Cleanliness! The beds were too low for my liking but slept comfortably

Clean room. Excellent staff and very accommodating. We will be returning.

Awesome place to stay close to down town everything! Not too kid friendly at night on the weekends tho!

Everything was great

We had a great stay! The hotel was very nice and the staff were very helpful. The room had everything we needed and the bed was comfortable. We really enjoyed the stay, and felt like it was close to a lot of things in Downtown.

OK

Location , room was very spacious for my family The bar area floor seemed to never be cleaned

Passable

Beds to low

The bar area floor seemed to never be cleaned

Excellent staff and service Nothing

It was everything I will be back to stay and enjoy the rooftop My refrigerator didnt work and my food went bad

Nothing

Location. Rooms are always clean and neat Beds to low

Everything was great and clean

The hotel was beautiful & near Statefarm arena . One thing we didn’t like was the food ! Chicken tacos WERE HORRIBLE ! Chicken was hard & food was COLD ! The other thing we didn’t like was hotel staff didn’t let us know about the events that were going on at the hotel. We were leaving the hotel to find something to do & it was a whole party in the lobby with a Dj which we loved but we had no idea . Hotel staff should let guest know itinerary when they check in hotel

Nice atmosphere

The room itself was modern, comfortable, and mostly clean. The hotel has a really cool vibe and aesthetic, and I appreciated the added security measures requiring room keys to access certain floors. I understand the intention is safety, although it did make moving around the hotel late at night a little inconvenient at times. There were a few downsides during our stay. We noticed what appeared to be a small blood stain on one of the pillowcases. I can’t fully confirm where it came from, but it definitely wasn’t something you want to see when settling into a room. The biggest issue was customer service. Some staff members were helpful, but others came across as dismissive or unnecessarily rude, especially regarding replacement room keys. One security guard near the elevators in particular handled a situation very poorly. I was actively speaking with another staff member when she abruptly interrupted instead of simply saying “excuse me” professionally. The interaction felt unnecessarily aggressive and left a bad impression. Ironically, once it was clear we were hotel guests, the tone completely changed. Parking was also more difficult than expected. Paying $45 per night for self-parking felt excessive, especially considering how inconvenient the process was. Transporting luggage from the garage to the room was confusing and cumbersome, and there wasn’t much guid

Loved it. Just didn’t like that the parking deck wasn’t accessible through the hotel and had to walk out the hotel. Made like 5 trips trying to get all my stuff inside.

My refrigerator didnt work and my food went bad

Great location to, nice bar and lounge area. Lively atmosphere

Exceptional

Great location to, nice bar and lounge area. Lively atmosphere

It was my first time at this hotel for 2 nights. I had a great time, the room was really nice. Can't wait for my next visit

Arrived to hotel. Perfect location for downtown amenities. Upon entering room no toilet tissue. Call down to front desk and was immediately put on hold. Had to wait thirty minutes. No one arrived. Had to go to lobby and get tissue from front desk. This situation took an hour away from my time of enjoying myself. Sleep not restful as loud ac unit with use of ear plugs to rest. Costly valet and rooftop restaurant. Not my first choice for a great stay.

Superb

Exceptional

Yes

Amazing stay!

Excellent stay!

The lobby and roof top restaurants and bars are icing on the cake. This place in my opinion is top tier!!! I WILL be back!!!

The staff were very nice and the breakfast was delicious. The manager Kenya was very professional and had a great attitude.

EVERYTHING!!! N/A

Very good

Every staff member was super friendly and helpful. The hotel is very modern. Beautiful, spacious room. Loved the bar/lobby area downstairs along with the studios/sound proof conference room. Went for a concert at the state farm arena so great location also. Quick uber $10/$15 to get mostly anywhere downtown. The room did not have a mini fridge (stated they’d be available for an additional charge).

It’s right next to the Mercedes stadium and you can look down into the busy roads and the places beyond the hotel. For some reason the air conditioner in the room would get really humid once you change it to 63 and it smells like water and heat (humidity) which could lead to mold if that was the case.

Exceptional

It was a great environment with a beautiful view.

Although I did not get a chance to try the food on the property, I was happy to know that there were options for a quick snack and drink options available on the property. The staff was excellent!! Im not from Georgia and I can say the many times I've visited the area and surrounding areas being at this hotel was top tier experience. Everyone I've encountered went above and beyond my expectations. I will definitely be back when visiting the area.

It was very nice I had no issue with the property

Great staff and nice hotel

Location.. Back patio

The location was good close to where i needed to be. Everything was terrible except the location.

Exceptional

Prefect ambiance! Large room with beautiful view. Lobby and roof top bars were amazing, and I’ll never forget Tisha! Thanks for a great experience this past weekend :)

Mini fridges available up on request other than that not enough toilet paper in the room but everything else is spectacular

The stuff were nice and went above and beyond to make my stay comfortable. At the moment they are doing construction across the street so it was noisy.

The staff was very nice. The environment was very clean. I was very disappointed to learn that you had to pay extra for a small in- room refrigerator. What an inconvenience! They also cut corners on bed pillows.

The hotel is good, have a great location, the breakfast buffet is good and the rooms are very comfy and clean.

Great Location especially if going to a game or concert. The staff is friendly, the rooms are clean, and bar on main level is what’s happening, had a dj and a Photo Booth equipped. Wish I got to the roof top bar (one of the reasons I booked) but there was a private event! Disappointed but that means I have to come back when in the area.

Staff was amazing as always.

I loved the view from our room which was the Mercedes Benz Stadium. Very clean and the room was big.

Loved the room design and all the cool new lighting arrangements. The gym was also a good addition. The coffee maker in my room wasn't working, and I didn't see another option to brew any anywhere else besides the bar later in the stay (there was some remodeling going on).

Good

Loved the room design and all the cool new lighting arrangements. The gym was also a good addition. The coffee maker in my room wasn't working, and I didn't see another option to brew any anywhere else besides the bar later in the stay (there was some remodeling going on).

No complementary coffee in mornings , asked for soap in bathroom and more coffee for room and no one came food prices are high !

Everything was good except the smell of the room and the baby fridge not working.

Great spot. We came in for a concert at Stare Farm Arena. The hotel’s location was so convenient - less than a 10 minute walk. Great room. Wonderful staff. We’d stay there again on our next visit to Atlanta.

Amazing accommodation!

Will definitely stay here again everything was top-notch loved how modern it is.

Staff were very friendly

Location was nice. Staff very friendly. Very clean hotel overall. The main lobby always has a nice smell. Self parking is around $43 per day. There is a charge if you would like to utilize the mini fridge in your room.

close to stadium staff rude, bath tub didnt drain no ac in my room curtains didnt shut

The overall staff and experience was top notch. The hotel is modern and beautiful inside with rock and roll flare everywhere. Located downtown and close to several restaurants and it is the perfect place to stay. No complaints really. I just prefer a more comfortable chair in the room. Other than that everything was wonderful.

close to stadium staff rude, bath tub didnt drain no ac in my room curtains didnt shut

The overall staff and experience was top notch. The hotel is modern and beautiful inside with rock and roll flare everywhere. Located downtown and close to several restaurants and it is the perfect place to stay. No complaints really. I just prefer a more comfortable chair in the room. Other than that everything was wonderful.

Exceptional

Beautiful Views clean rooms and Staff is exceptional only people in encountered in Atl that was nice

Amazing staff and good breakfast

Nice, Fresh Hotel with Great Vibes and a Great staff!

Exceptional

Exceptional

Good location but there was hair in the bathroom floor when we arrived, toilet kept needing maintenance ever time it was flushed, and tv was not working properly. Was offered a credit but left the next day

.

staff was super nice during check in, loved it because it was in walking distance from the state farm arena and mercedes benz, it makes all the difference

Bad

Superb

Beautiful property and rooms. Hip hotel with friendly staff. Great rooftop bar!

Excellent would recommend

The place was amazing and convenient. Will book again

Too noisy! there were some construction work going and it was too noisy entire night when I addressed it while checking out the lady just smiled and said sorry for the inconvenience.

Too noisy! there were some construction work going and it was too noisy entire night when I addressed it while checking out the lady just smiled and said sorry for the inconvenience.

staff was great. roof top was fun. rooms are nice

Great location, very nice hotel.

Exceptional

Need a real coffee pot in the hotel rooms. That nepresso stuff is vile. Room was great, staff nice

Great hotel. Unfortunately there was construction that woke us up on 6am right outside our window otherwise I would have left a 5 star review.

Wonderful stay! This may be my go to hotel when I visit ATL. Great staff, easy check in, lit bar area. Wonderful location. Parking $55 valet $45 self park but hey it’s Atlanta

Employees were friendly Rooms were clean Hotel is near everything

Overall it’s a great hotel. The only downside of this hotel is the Samsung tvs don’t give you access to apps like Netflix Hulu etc. I love the location being right across the street from Mercedes Benz stadium. The room layout is great. The bed and sheets are comfortable. I love the platform bed style. The bathroom feels like a luxury hotel. All of the staff were nice and accommodating from the front desk to security to valet to cleaning staff to restaurant/bar staff simply everybody. The rooftop restaurant is great the food was tasty and super fresh. They had a DJ since it was Cinco de Mayo that added to the view and great vibes.

The rooms were clean but carpet stained from previous use. Close to State Farm arena truly a 8 minute or less walk. Beautiful meeting rooms, food & drink cost were very pricey $$$$ but over taste was ok.

.

Really cute hotel and helpful staff. The lobby was under construction but I felt like the price fairly reflected that.

Easy check-in; friendly staff; great location

El hotel esta muy centrico y accessible para ir a los conciertos en el State Farm Arena. El mismo se encuentra en remodelacion y se escucha el ruido hasta la habitacion. Me desagrado mucho que la Sra de manteniniento me toco sumamente fuerte a eso de las 10:10am preguntando si iba hacer check out. Él rotulo de no interrumpir esta claramente en la puerta. No reporte à la Sra por consideration, pero fue sumamente desagradable el modo tan rudo en que toco la puerta, pensé que ocurria una emergencia.

We will be coming back! Very helpful employees and clean room!

Perfect stay

Always a great stay and atmosphere when I go

Bedspread had a dirty footprint on it when we arrived in the room.

Check in was easy to find at the "Will Call" -- the front desk staff were friendly and helpful. We had a king room on the 9th floor and enjoyed the city view. The room was well-appointed, modern, clean, & spacious. We spent some time in the lobby bar - we enjoyed a couple of cocktails and some wings on the patio. The food and drinks were tasty and it was nice to sit in the sunshine while enjoying our cold beverages. We enjoyed the breakfast buffet the following morning - the offerings included both savory and sweet. Reception was kind enough to give us a late checkout for the small fee of $35. We thoroughly enjoyed our stay at the Reverb! Don't hesitate to book this property.

It’s good

very nice establishment and close to mercedes benz

Excellent location for the Mercedes arena and the State Farm arena. We liked the rooftop bar — nice view, good music, comfortable setting.

It was fine. Self check-in not so friendly

Friendly staff and great service - for such a great location near the stadium and arena definitely recommend

Staff was awesome. The room was comfortable and we'll decorated. The blinds broke and maintenance fixed them but they broke again. The Alexa didn't really function and a few of the lights were busted. The bar and lounge were great and had really friendly bartenders.

Rooftop bar was great! Great location and spacious room. Will definitely come back.

Good hotel . Nice rooftop bar.

I would never stay here again. They had to issue two sets of earplugs (still not enough) and should gave added eye coverings for all the light in the room (12 little lights and blackout curtains dud nit work). Slamming doors, construction across the street, sirens, loud patrons on the floor… ear plugs were not sufficient. I travel 200,000 miles a year and have seen the best and worst. Checking in was confusing. Me and three other new guests stood in the lobby trying to figure out where and how to register. The person working the counter was wearing street clothes do we could not tell he was an employee and the red “check-in” light was off (only saw it on as I checked out this morning). Oh his I miss being greeted with a smile and offer to help. You won’t find this here. I went to the front desk, which is indistinguishable form a food store counter, each day (e.g, but something, ask for directions) and each time I felt like I was disturbing their mobile phone time. Never again.

Good location to sports venues

Amazing hotel. Exceeded all my expectations

I didn't have breakfast

Overall amazing stay!

Great building and the view to the Mercedes Building was perfect! Great stay and I’ll do it again.

Room could have been cleaner in the bathroom. Overall a good place to stay right by the stadium, arena and Congress Center.

*It was very clean. *Very comfortable beds. *Staff were amazing and very kind. *Kinda loud till maybe 10 but then was better. We were on the 9th floor, bar is on the 11th so that could be why. *Breakfast, we did not get I feel it was very over priced at $20 a person. *I do wish there was a mini fridge, you can get one if you pay extra for it. *TV has basic channels, so not much to watch. *It's not really a young kid friendly place, more a adult party hotel. *There absolutely nothing for young kids or teens to do. I traveled with 2 17year olds. *Its a great hotel if you're 21+ and like the bars or a party seen.

Great location, beautiful hotel and nice rooms

Place was excellent my check in was amazing thanks to Ms Kenya me and my family will come again

as soon as we walked into in our room it reeked of weed so bad. i was just walking around the room and noticed red sticky stains in the carpet and crumbs under the counter that nobody cleaned up. i tried to ask for another room or money back and all they offered was free breakfast. we will NEVER come back pls save your money

Clean room though some of the furniture appeared dated

Clean room

Amazing stay just disliked the pricing changes per night with valet

Clean and modern room and location is great!

No respect for privacy. My room was banged open three times during first day of my stay without showing any courtesy of knocking the door first.

Very nice hotel in a really good location. Wish parking was included

Hotel is beautiful, the staff was impeccable and the views from my room were superb! Right across the street from the mercedes benz stadium and a 5 minute walk to state farm arena! We were a bit bummed that the rooftop was closed but understandably so because they were shooting a show so we did not get to enjoy the one thing we were excited about however the location allowed us to explore other places. Will definitely stay again!

Nice

The check in staff was very nice as was the bar area. The issue was more so with the cleaning staff who woke us up the day before we left asking if we had late check out even though our check out was the day after. Then on the day we left, woke us up again despite the DND sign at 9am when check out is at 11. Second, the location is not worth it unless you are attending an event at the Mercedes stadium. It is very unwalkable and dead after a certain time. The only way I’d rebook is if I was going to one of the stadiums.

I love the hotel. It’s close to everything. Like every hotel downtown the parking rate is crazy…as well as the food prices, but it’s a great place to stay.

The proximity to Mercedes Benz stadium is the BEST part about the hotel. The room was great, great view of the stadium and clean. The rooftop bar was really nice. However, it ran out of chardonnay wine! And the menu was not great. Small menu. They ran out of the two desserts on the menu. The substitute cookie dessert was not that great either. Parking was pricey. Overall, I would stay here again because it was newer, close to the stadium, clean, and the nightly rate was reasonable.

Yes

The entire lobby was being demolished it seemed like, loud construction and chairs and tables thrown into another room. Cable out on last night Holes and stains on carpet The mattress sheet was put on upside down/too small and kept popping off the entire stay. Asked for help to fix this about three times- each time they just tucked it back in for it to pop back off. No one here seemed to really want to help for any reason. At least I didn’t see any bedbugs because I kept getting good looks at the bare mattress. Gym not kept/dirty Nothing really around unless you’re going to State Farm or Mercedes It’s like no one there has worked anywhere before- every interaction is either awkward or indifferent or flat out rude- except bald beard guy In room cooler didn’t cool- they told me I was supposed to fill a drawer with no drain and a light inside with ice for it to cool. More of the same “just get out of my face, dude” service here. The amenity closet was a good idea, the room decor was nice.

Rude

Fun party atmosphere in the lobby but quiet comfortable rooms.

Great property

Very clean, modern hotel. There was some construction in the lobby and it was extremely loud. The electric window shade was broken, Alexa was supposed to be used for various amenities but wasn’t programmed for any of it. Rooftop bar was closed. Location was great

Definitely will be back!

The staff were excellent. Great vibes at the hotel in general. Drink prices at the bar were high, but expected. No mini fridge/microwave for a Hard Rock hotel is kind of a joke though.

The staff is always so friendly and helpful. It has an inviting atmosphere. This is my preferred hotel when in Atlanta that I almost want to gatekeep it but I also want the staff to get the credit they deserve.

The second negative was parking. When we arrived we asked if there was a charge for parking since we were staying there and self parking

Clean room and awesome staff!

.

Enjoyed my stay, very clean!

The hotel is beautiful with a courteous staff. The only thing I didn’t like was having to pay for parking. Parking should have been included with the hotel fee.

Room was very clean minus some spots on the carpet. The front desk advised me that they will be deep cleaning all the carpets soon. It also has an Alexa device that can control the lights in the room and do most of the other features normally expected. The bed was on the lower side, but still very comfortable. The shower was spacious and had an LED mirror and decent amenities. The views of the Mercedes Benz Stadium are insane! It’s a very walkable location to both the Benz stadium and State Farm.

Muy buen servicio gracias volveré pronto

Very nice and beautiful view! the staff was extremely friendly and helpful as well

Later

Had a great stay here for a quick business trip. The beds were extremely comfortable, the water pressure was excellent and the room was very nice, as were the facilities and entire property. The staff was also very friendly especially Mike at the bar!

Did not go!

.

Alexa didnt work, tv was broken, phones broken, ice machine broken, no way to contact staff and no signs to tell you where anything is! The location is great but , for everything else you are on your own!

Staff was incredible friendly! Location was pristine!

I loved !!

Lovely

Close to the Mercedes Stadium and walking distance to downtown.

Everything

Always a great experience

Everyone here was very friendly! Smart rooms were interesting and a little bit of a learning curve. Not much to walk to, but for the price, this was a great option for our quick trip to Atlanta!

The hotel is very nice. I believe they could do more with cleaning the bathroom. I didn’t appreciate seeing Mold on the grout between bathroom tiles. Looks more like an oversight.

My husband and I stayed here for one night. Horrible experience, every staff member we spoke to was very rude and dismissive. The ice machine on our floor didn’t work ( no big deal ) we go downstairs to get ice and the worker says “don’t come back down here, use the stairs and go get ice on another floor!” Ummm excuse me? I’m paying over $400 total for this stay and I can’t come get ice downstairs? They charged us multiple times when only one item was purchased. The check out staff was just as rude as check in. We asked a simple question about the charges and she said “I don’t know go ask your bank.” No shampoo or conditioner, towels were dirty as well as the shower. Do not recommend staying here. It’s not worth being made to feel like a piece of trash!!!

There’s always something going on at this place-and everyone is incredibly friendly. Mark the bartender is fantastic and remembered my name and my drink every time he saw me. We stayed for a dance competition at the World Congress Center and found this hotel in comfortable walking distance and very reasonably priced (especially considering the value it provided). I’ll definitely plan on staying again next time I’m in the vicinity. Do be aware that the top floor has loud parties on the weekend until the wee hours. Earplugs are provided and worked quite well on the one night it was an issue. I’d think this would be assumed because it’s a Hard Rock, but it’s worth stating.

Room was very clean and neat.

Very cool hip hotel, very clean, safe plenty of parking with valet options very friendly staff and helpful, full bar and food is great. Huge rooms great views.

No hot water in sink, little to no water pressure , sink stopped up and had to pay to use in room refrigerator, not impressed

Clean room, good bar, and short walk to attend concert.

Amazing service!

Did not get the bed/room I requested. Self check in was cumbersome -- it took multiple attempts. Room had a ridiculous view of roof and metal fence. Room was tired and there was a large hole in the carpet (I'm surprised they even rent it.) Cleaning staff did not get to my room the first two days I was there, even after I requested it at the front desk. It was one of the worst experiences I've had at a hotel.

Frienly staff, clean room.

One thing to note about staying downtown is the busy noise—you can hear sirens most of the time. However, despite that, my overall stay at Reverb by Hard Rock was absolutely wonderful. I highly recommend it if you're planning a visit to the area.

Amazing Hotel, very clean fun atmosphere great staff huge rooms nice bar

Very clean nice friendly staff close to State Farm and Mercedes Benz stadiums

Awesome

It was an amazing Stay

If you’re going to a Falcons game this is the place to stay. Literally walk up hill to the stadium. Love the view. Very nice place. Have stayed multiple times.

Yes

Great stay…wonderful location. Would definitely stay again

Great

Me and my significant other always have a great time at Reverb!! By far our favorite place to stay when we visit Atlanta .. great hospitality from the staff especially MIKE!

Clean room staff was very friendly.

Joshua, the manager, spectacular host👌

Absolutely enjoyed my stay five stars

Great

Check in was seamless staff was amazing from the time we walked in would definitely stay her again

Amenities.. room staff

Yes the room was perfect

Everyone was professional, friendly and eager to assist.

Room was gorgeous, staff was top notch, even the toiletries were amazing! Great location as well. We absolutely loved Reverb!

Love everything about the hotel

Yes everything was great

Everything was clean and well-kept. Staff was extremely warm and helpful and we felt welcomed at the door. Unique hotel and a great stay.

I paid for my room in full on Expedia.com because i was attending an NBA game in Atlanta Ga alone i dove 3 hours to the game and didnt go check in until after the game was over once i got there i was told that i had to put a major credit card on file to hold for a deposit i only had my cash app card with me and explain to the front desk i had paid for the room a week in advance im from out of town and i didn't have a major card on me they acted like they could do anything to help they couldn't put my cash on the room i paid for in full but Expedia.com nor this hotel infomed me that once i got there i couldnt check in my room i was denied getting my money back and had to drive 3 hours back home at 12am i was very disappointed about this

The room was absolutely great as well of the view

Amazing

The room appeared nice at first glance; however, none of the advertised amenities were functional. The lights did not work, and there were no comforters provided on the beds. The male staff member working the evening shift bar was rude and unwelcoming. Additionally, the elevators to the parking garage were out of service, requiring guests to walk long distances and climb multiple flights of stairs. Guests are not informed that declining valet parking means carrying all belongings through the parking garage and outside in the elements. For the price of the room I will not stay or recommend this hotel.

Clean room ease of check in and check out and the offerings. Very tech forward hotel. Alton was great at check in. Thank you!

Super friendly staff and chill environment

Clean room , nice staff

My stay was amazing, the crew was definitely flexible and very welcoming. Loved the view in the room as well. I will be returning!

The door to A/C unit is open I told housekeeping said will send someone 45 min later nobody showed up so call front desk said gonna send someone still nobody showed up!

Staff amazing

Yes, everything was good 👍

Room was dirty (carpet had food and other items in it, cool box had smears all over it, hair in sink). Hotel was booked with no vacancy but upstairs restaurant was closed and downstairs was 30 minute wait for staff. Parking is outrageous.

Very clean friendly staff and quick check in and out!

The remote blinds didnt work. Nor reading lights on headboard. Or plugs on headboard. And door slammed when closing. Needed to be adjusted to soft close. But room was clean and scenic

It was a terrible experience only one elevator worked had to walk up stairs to the 10th floor with my bags. The falcons game party took over the entire hotel and it ruined my experience! Still sore from all the walking and not to mention the restaurant they stated is there on the website and menu was no where to be found it was all a lie!

The room was decent and Cameron, at the reception desk, upgraded our room to a nice view of the stadium.

Yes

Great

Hotel was great. For all the technology it was a little disappointing that all the hotel room doors slam closed and not quietly. Was trying to nap during afternoon and kept waking everytime a neighbor entered or exited their room. Evening time was no different. If they would soften doors closing, I’d stay there again. Staff was great!

Never got to actually check in because they don’t accept tap pay for incidentals. My wallet fell over before traveling and I left my physical cards behind somehow. It’s no fault of the staff but I check that information before booking and nothing on the hotel website states tap pay isn’t an option but list everything about self check in so I figured I’d be ok once I arrived. The evening manager did try to find a solution which I appreciate. I had to book elsewhere for the evening thought I paid for the room in advance and it was non refundable. Thankfully I could afford other options but for someone who may be in a bind it’s really sad that good customers have to suffer at the hands of previous thieves. The lobby and bathrooms were very clean. Staff and valet were friendly! The elevator from the parking deck was broken which was a bit inconvenient for self parkers. Overall it probably would’ve been a decent stay.

We only stayed overnight but it was great! The staff was great and always available to help. The check-in and check-out processes were a breeze. The room was clean, the view from rooftop was amazing…I’d come back to the same hotel next time I’m in town! 👏👏

Stadium was easily walkable and the staff were very friendly. The room was comfortable enough. After the game though the HUGE line to the elevators as fans were trying to get to the rooftop bar was indescribably crowded. Staff allowed paying guests access to stairs to get to their rooms but trying to get food or a drink was nearly impossible. This is where a mini-fridge and microwave would have saved us by having food already there before the game instead of having to rely on very bad food offered at the pop-up grill table on the patio. I would stay again but just be more prepared with a cooler (bring your own ice as none of the 3 ice machines I tried worked at all) with drinks and sandwiches.

Perfect location for events at Mercedes Benz Stadium! Staff is so friendly and helpful. Rooftop bar is a fun place to have a snack and a drink, and especially to watch a game!

Very clean, staff were great, A/C didn’t work(ours wasn’t the only room with these problems). Bar was out of all draft beers, most food, very long food wait on second day, more staff needed for kitchen.

Great bar

Great service room was spotless

Loved

Nice hotel

Clean rooms, good price, walking distance to stadium. Amenities close by

Morning staff super fre

Nice and modern. Staff super friendly

We enjoyed our stay, i will say that first. Everyone there was absolutely amazing! Anything we needed was met and answered with a smile. The room on the other hand needed a lot of attention. I did not complain, they had enough to deal with. But hair in the bed, on the toilet, and trash in the floor of the bathroom. Most of the lights didn't work and the plug ins didn't work in most of the room. The sound rooms were super awesome! The hotel was great. Just need to pay more attention to room cleanliness.

Staff were wonderful and walking distance to the stadium.

The staff is excellent. Parking is easy, but the elevator in the parking area wasn't working. Self parking is $43 per night. Overall it is a vibe.

Cute hotel concept. Room was clean and spacious. Close to the stadium. Josh and Alton were outstanding!

Yes. Everything good

The biggest issue was the lack of working elevators. The parking garage elevator was not functioning, and we were not told ahead of time. After waiting by the elevator for about 15 minutes, we were told to park on the third floor and ended up walking down three parking ramps. Inside the hotel, multiple elevators were also out of service, and by the end of our stay there was only one working elevator shared by guests and service staff. On Falcons game day, there was no priority or crowd control for hotel guests versus rooftop patrons, making elevator wait times exhausting. Additionally, the bedding was inadequate—our bed only had two thin sheets with no blanket or duvet—and cleanliness was below expectations. Overall, this stay left a lot to be desired. I would not return to Reverb Atlanta or recommend it to others.

Love it !

The hotel itself is nice, and we traveled from Florida to attend a Falcons game. Unfortunately, the check-in process was a headache with very little assistance from staff, and the lobby was extremely crowded. Getting to our room was frustrating—elevators were packed to capacity, and there was constant noise from people running through the halls. The only part of our stay that ran smoothly was valet parking. I would not choose to stay at this hotel again during game days.

Alton was very helpful. He just amazing. The rooms was very clean. Staff was very friendly.

We loved the hotel and the customer service. Keep up the good work

Terrible view!

Great room. Very friendly staff

Parking was good. Hotel was ok the food at hotel sucked

Service non existent. Only

Room was little dirty no tooth brushes or toothpaste n room

Great

Its started as soon as we pulled. Valet attendant would not allow unload out luggage. He insisted we carry it all to our parking spot and then carry it thru the parking lot, down the elevator, and then walk out the lot to enter the front of the hotel. We then proceeded to the front desk and stood there for 10 min while the employees conversated. I finally had to ask if I could get some help checking in. Then they pointed me to a gentleman who checked us in. The room was ok; I didn't like that the beds were so low to the floor. The reason for our stay was because was because when we called, we were told there would be a drown show and fireworks at midnight for New year's. We weren't able to see anything. I kind of feel like we were given false info just to get us to book with them. The 2nd night we decided to get out and the parking lot elevator was not working. Shower water was not hot.

The staff was very professional and accommodating.

It was extremely hot, difficult to sleep.

Dislike added fee for parking and refrigerator in room. Staff was nice and hotel was clean.

Very nice room with view and accommodations!!

The amount of outside visitors was horrendous we couldn't access the roof which was the purpose our visit for the drone show. The the amount of people smoking weed on the outside patio that came out after us because no one was out there the reason we fortified the drone show was horrible. My overall experience was a no.

Amazing stay. Wonderful staff.

The room was spacious and comfortable

Very clean great room

Very clean, large space, great staff, great location. I would have given it five stars if it weren’t for the very loud music playing outside on the patio all night long.

Rooms where beautiful, and the staff was the greatest especially Mike the bartender.

Yes everything was great

Yes everything was great

Upstairs rooftop

Love this place ! I will be staying there again

Everyone was nice and helpful.

my room wasn't cleaned when I requested . I came back to the room at 2 pm after leaving out at 9am to them find my iphone charge missing from where it was plugged in on top of the bet night stand.. I specifically implugged my phone before leaving the room.when I retuned it was no longer there. when I reported it to the front desk staff twice first speaking to a lady then a man named alton.. I was gaslighted with him asking me was I drunk of drinking last night, why would thy take only my charger and did anyone come in my room ! I was too upset to even entertain his questioning . the audacity ! nothing was done about it . I literally tore all my person bags apart looking for it even before calling to tell the staff . no one was concerned . And iphone original chargers are 50$- $25 for block and $25 for c- cord smh

Nice hotel

The room was clean but there was smells like suisage water in the room in thst halls customers service was ok

Yes, low beds

Yes, but bed was too low.

Great place. Very secure, easy access to most everything, very clean and great personal

The staff was great and very welcoming.

Clean rooms. Across the street from the stadium. Hotel staff is really accommodating and great. I would stay her again.

Place was super clean and staff what great…close to everything in downtown. Will definitely come back

Clean room. Friendly staff

The staff were all nice and friendly. But blinds in room did not work. They came to fix so we got them down at night. But they wouldn’t come back up in morning. Ice maker broken, refrigerator broken no cold water in amenities room.

Didn't stay for breakfast could not really say

I flew in from another state, never been to Georgia. When I arrived at the hotel I realized I had accidentally left my card at home. Ahh damn tap to pay! Ok so now I’m in a predicament. I had already paid for the room, but they needed a card to put on file for incidentals. I totally understand and the physical card was several states away. I offered cash, manually entry of the card, my bank account number aaaand my drivers license. The staff said the only supervisor was on vacation and there was no one to facilitate any other form of payment. I called customer service who kept routing me to the front desk and they eventually just stopped picking up. I almost had to sleep outside in a city I’ve never been before as a paying customer at Reverb Atlanta. On the spot I had to acquire a different accommodation. Horrible customer service at Reverb.

Staff was very helpful and friendly. The room was clean but minimalistic. No fridge, no microwave and did not have hot water until the morning we left. The bed was very comfortable. Smoking policy was acceptable--no smoking in the hotel and with-in 25 ft. from entrance however, when we stepped out of our room or elevator on our floor we were hit with a strong odor of skunk weed. I rechecked but did not see where an incidental fee of $200 would be charged on checkout. The parking fee was paid out of this and was told the remainder would be refunded no more than 10 days. 2 days after checkout and we have not received our total receipt. I called and questioned the refund and also the receipt-I was emailed the parking fee receipt only. The cost for room, mediocre food and drinks is pricy for what you get but guess the convenient walk to the Mercedes- Benz stadium is what you pay for. NOTE: We found out that this hotel and the stadium is cash free. Only plastic is used. Was told that is pretty much the case for most of downtown Atlanta.

Yes

Awesome staff awesome location great time

Breakfast area did not have good signage and no good coffee creamers

Rooms were clean, staff was friendly and very helpful.

Room was nice and the view was exceptional

Good hotel stay

Totally cool hotel with clean, spacious rooms. Great staff especially in the bar!

Everything the staff check in environment bartender and most of all our room. Closes to the Mercedes Benz and restaurant

Easy parking. Convenient walk to the Benz

Always a great stay and friendly staff. The staff has remained mostly the same since I’ve been visiting for 3 years which is nice. Will keep returning

Check in was quick and easy. Very close to all attractions and restaurants.

I got in my room apparently they haven’t been cleaning the filters in the vents and residue like mold like something was on my pillows on my headboard on the floor everywhere in the room I was scared to go to sleep. I stepped with a mask on.

The stay was good but the tv in the room didn't connect to my wireless phone device. I would think that this swanky hotel would provide it's own cable/ internet services. The platform bed was a no go. Just have a regular comfortable bed for guests

No microwave in room or fridge or iron , restaurant downstairs in lobby food was nasty soda 5$

Flawless and top tier on every single thing!

If you’re in the area book your stay.

The after party after the football game! Such great energy. Also, staff was very friendly and rooms were spacious and clean.

Staff seemed a stretched thin this visit. I stay here regularly, and for the most part, everyone is cool. But I could feel the pressure on everyone this round, it was a busy weekend.

Everything was great!!

Large crowd with the SEC Championship game going on, and was handled flawlessly by all staff. Very well done and great experience! The manager and staff were very friendly in both the hotel and bar. 10 stars if I could give it

Room was great the lady working the front desk was great to talk to. They were very accommodating to us to let us check in early when we arrived very early due too our flight coming In super early.

I left way early so didn't get to experience the breakfast so I can't comment on that but as for everything else I was 100% satisfied. Will recommend.

I truly enjoyed my time awesome property and staff.

Excellent accommodations. Staff was super helpful and friendly. We love staying here

Limited food selection People were nice

Sofa and ottoman were heavily stained - disgusting. Carpet was damaged. For $600+/night should have been ion much better shape and cleaner. Side note - very convient to MB Stadium.

Amazing Staff and the hotel was beautiful.

I didn't sleep good in the bed and my fridge didn't work

Parking garage was nice

Wonderful stay

Room was nice staff was very prompt and courtieous ammenties were very upscale and nice

Clean room, nice staff, walking distance to bout everything and can’t get no closer place to stay by the Benz, roof top bar cool too!

Room as spotless and the facility was very modern. Great vibe, decent price. Everyone who worked there was friendly.

Wonderful

Arrived to our room only to discover the room had not been throughly cleaned. Food remnants left on the bed frame, hair in the shower, and floor wasn’t vacuumed. The supervisor on staff was eager to fix the situation and had the cleaning crew return to clean the area.

People friendly. The toilet wasn’t working properly but staff changed the room. The room we moved into had a lot of broken things (phone, iron burns on carpet, smell of must, lights were broken) however it had an incredible view. Would stay again but request a regular room.

We didn’t eat breakfast at the hotel, but the pizza was delicious!

Welcoming staff, great room

We really loved this hotel, very hip, location was great to get to football game. Not alot of choices for food in the immediate area. They do however have an in house eatery that provides delicious choices on the menu.

Everything was like i picture it to be.. Great 👍

The staff was friendly

My AC didn’t work. I arrived at 5pm on Friday. I didn’t notice until I was sweating all night. The next morning I let staff know. A few hours later, I went down and reminded her. A couple of hours later I went down and told someone else. I stayed in my room hot all day waiting for maintenance. I had work to do while there so I went ahead a spread my stuff out. Finally around 8 pm maintenance showed up. He changed the filter and said I would need to change rooms. I was checking out the very next morning. I had my belongings everywhere. It had cooled off outside a bit so it was tolerable. I didn’t want to move. Staff said mngt would contact me about this. Now I stay here for every Falcons home game. I love it. But I waited all day after sweating all night AND menopausal!!! I wasn’t going to post this but not one person has contacted me! Oh and the next morning maintenance supervisor came in, they changed the element and all fixed. Good for the next person. Some of the staff know me. I’m there a lot. And to not get a call or anything!! Yeah I’m upset. It’s been over a week.

Modern snd clean. Close proximity to State Farm Marina and Mercedes-Benz Stadium..

Beautiful room, great location

Excellent stay. I would definitely return.

The room was very clean and I love the atmosphere. When we first got there we ran into a situation where the elevators weren’t working and we waited for about 30 minutes for them to be reset. We had the options to take the stairs but we decided not to. The staff was very apologetic and offered complimentary food and drinks for the inconvenience. Besides that, I enjoyed my stay and will definitely be staying again! 10/10

Staff was wonderful and the room was really spacious. One thing though, I could tell they didn’t clean the shower as there was hair in the shower and some dirty specs. Also the towels were frayed. Other than that, it was a great stay!

Great location in walking for visiting a Falcon or Hawks game.

Great hotel, great location and courteous staff.

Clean room | Staff | Breakfast | Parking

Clean!

The room was not what I had reserved. There was only one bed. The front desk staff was not pleasant. The room was old and dingy not clean. Never staying here again

Yes the room was clean.

The property was clean and well kept. The staff was friendly and helpful.

Great service

I loved the hotels vibe. The only thing I didn’t like was the time the kitchen closed. Bartender said the kitchen closed at 9:45pm but the lounge was open til 12

Fun! Fun! Fun!

There was no breakfast

.

Great place- nice clean rooms!!

The rooms were extremely clean and the staff was friendly. However, the restaurant ran out of the most important items on the menu in my opinion.

Room was amazing! Clean and perfect for my stay!! Friendly staff!!!

It was good

Great place to stay. Has a funky vibe and the rooms are great! All the staff were kind and wonderful!

Rooms are great, staff good, location great if going to State Farm Arena or Mercedes Benz Stadium, easy walk.

for us to stay.

I enjoyed staying at the hotel except for the added prices I felt should have been included with the room price. The bar food and beverage were also overpriced.

We paid for 2 queen beds but there wasn’t any rooms available when we checked in, so I told them we could take a king room, it was no problem. They did & updated our room/view. Super polite staff, clean place to stay. Only thing I would say I didn’t care for was how all the electronics were push buttons, very high tech. Some people prefer that but not my preference.

The food was so yummy

As soon as I arrived, the valet staff were extremely kind and polite, and when I went to the desk to check in, even though they have self checkin kiosks, the staff were assisting me through the check-in process and asking if I needed anything and just being overall really helpful and professional.

Enjoyed my stay. Although some things were lacking, such as loafers in the room

Our second night the Hotel did not have any hot water for rooms. We did not receive a notice regarding the matter.

Room and amenities

Exceptional staff — friendly, great vibe. Terrific views from the workout room.

They didn’t clan the room, limited service, área is horrible, i felt unsafe

Everyone was very helpful, and the space was lovely! Super easy walk over to our concert, which made Reverb and even better option

Room was clean and super nice, staff was very friendly, didn’t have the breakfast but i’m sure it was great and parking was super easy to go in and out.

Check in was awkward as you had to pass the bar and go around to check in. Hard ti see where to go while people at the bar are staring.

Upon arrival my room did not have body wash or hot water. The housekeeping team was prompt in refilling the soap and the hot water was restored the following day but personally think those oversights are not acceptable. The lighting in the room and bathroom is also pretty dim. The room was decently clean, did not feel worth the price at all.

We were put on the 10th floor. There was a night club on the 11th floor. The base was so loud we could hear it and feel it above the sound of our TV. It went on until after 1AM. So disappointing!

Nice room ! Great location

Conveniently located next to the stadium. Great rooftop bar.

This is a really nice boutique-ish style hotel.

Everything was well until this morning when I found a ball of hair in the bed that clearly wasn’t mine. Makes me wonder if the sheets are changed between guests or just made up.

I did not know that Thursday-Sunday night the rooftop bar has music from 5 or 8 pm to 11 pm. I was hearing loud music from my room on the 8th floor the whole time.

👍

Excellent staff service.

Carpets in room need to be clean, heck lightbulbs before guests arrive, overall lighting in room is terrible. Regular coffee should be free due to how basic/nasty it is. Parking is super inconvenient.

Easy to locate! Walkable! Great lobby!

This is a newer centrally located property, but is not clean. Our bathroom was dirty when we checked in. Urine on the toilet seat and hair on the makeup towel. Housekeeping would knock on our door for cleaning at 8am and I would ask them to return in a few hours after we leave. My room wasn’t cleaned for two days even after notifying the front desk and a housekeeper on my floor before we left for the day. Upon returning at 11pm the front desk staff could not care less. I paid for 5 nights up front through Expedia and couldn’t get a refund to find another hotel after no hot water on the first night (to be fair it was fixed the next day) If the one night without hot water was the only issue, I probably wouldn’t have written a bad review. I will never full pay through Expedia again.

Everything was good

Overall, nice property. Room was great except carpet could be washed.

Great location for stadium. Staff was extremely courteous and friendly on multiple different interactions. Room was immaculately clean. Outdoor seating at bar is very nice. A great experience and I look forward to coming back.

Very nice

Great stay

Parking was difficult at times other than that it was great.

This is my 2nd year staying here, butbI won't anymore. When I got to my room, it smelled like someone took a dump in my bathroom. That nite I had no hot water. There was a bathroom light bulb out that they never replaced after I reported it. Last, I left the card out for maid service & no one came. I'll never stay there again.

Perfect location for attending a late football game. We walked during the day to the aquarium and restaurants, which was easy and felt safe doing. The room was nice with a great view of the stadium. Bed was comfortable. Only complaints were the refrigerator in room did not work and we called the front desk 3 times between check in and midnight asking for an extra pillow due to child getting sick. We never received the pillow and slept on towels. The daytime house staff was wonderful and immediately helped, however it was frustrating that we had no service for pillow or sheets after 5pm. We also did not receive a receipt on check out to verify that the $100 per night retainer was refunded.

Great for football games

Nice restaurants near by “ breakfast at Barney’s “ was excellent . Room clean and comfortable ! Will stay again ! All employees were so friendly !

My recent stay at Reverb was a complete disaster from start to finish. Upon entering my room, I was immediately greeted by a musty odor that lingered throughout my entire stay. The towels provided smelled like they hadn't been properly cleaned, which was incredibly off-putting. To make matters worse, there was no hot water available at any point during my visit. Imagine waking up early, ready to start your day, only to be met with an ice-cold shower. It was an absolutely miserable experience that left me shivering and frustrated. The combination of the foul smell and the lack of hot water made for an unforgettable stay—unforgettable in the worst way possible. I would never recommend this hotel to anyone, and I certainly won't be returning. Save yourself the disappointment and book elsewhere.

This is a nice hotel, but one of the worst places I have ever stayed. There was no hot water for more than 6 hours. Check was ok, had a minor issue corrected it and went to my room. Where i discovered the hot water wasn't working, and the bathroom had not been cleaned ( long black hairs in the shower) and the shades would not come down. I went back downstairs to the front to be told that the hot water will be off for an hour. Due to the room not being cleaned I was upgraded to a new room. I waited a few hours on the hot water and I fell asleep. I got up the next morning around 6am and checked out....I asked the person at the front desk when was the hot water going to be back on and he said they are working on it. If I had an issue I could pick from the four business cards on the desk and call them to complain about the hot water. No sorry for the inconvenience, not even a "Have a Great Day" or nothing. I will never stay here again.

Good view, clean, welcoming and fun atmosphere. Walking distance to the arena for our concert. Would come back.

Staff was excellent overall, but for an event filled weekend with Delta's 100 year celebration Saturday then Monday Night Football, they were extremely short handed, so service suffered.

Awesome hotel

Great

I had no issues with parking, thanks.

Modern rooms and very friendly staff

everything was good. the only problem was they didn't have enough bartenders to serve. couldn't get a drink or an appetizer

Clean rooms , really nice staff

Staff was very nice and helpful. Gorgeous hotel with comfortable beautiful rooms. The area doesn’t have a lot to offer but that’s nothing against the hotel.

Staff were short and unkind while checking in, but checkout staff were very nice. Lots of flickering lights or inoperative lighting in the room, not much light as a result after the sun went down. The bathroom door wouldn’t stay closed so it kept sliding open and there was no privacy. It would be a cool hotel if they fixed a few things.

The staff were excellent, they are very welcoming and friendly. Micheal at the bar went above and beyond to assist us and make us feel at ease. He even gave us some great recommendations for places to eat in the area

Parking is horrible and I disliked the point that you have to go outside to get elevator to go to the 40 dollar parking at night .

A no brainer when booking. Will return soon!

The only downside was figuring out how to pay for parking. The lady at front desk said talk to the guy in the parking garage and the parking garage guy said talk to lady at the front desk. Everything else was very enjoyable.

There was a pillow case that had a stain on it and the amenity closet had a few fruit flies but other than that I enjoyed the hell out of my stay and will be back 906

Sufficient as a 3 star property but likely will not return.

Room was not fully clean. There were stains on sofa, previous visitors earrings and such near bed. Bed lights didn’t work. Asked staff for Toilet paper (staff wrote down room number and request) was told it would be up shortly never came. Had to hunt down maid staff to get some next morning. Coming back from game elevator line was out the door (no exaggeration), no direction by staff to stairs some staff didn’t even know where the stairs were. Thought everything would be a lot cleaner considering the price. Hotel served its purpose being walking distance to stadium, but wouldn’t stay here a second time.

Room had no shampoo or conditioner. Didn’t find out until we were taking showers right before check out leaving no time to get them. Breakfast tasted good but 50 bucks for a bacon egg and cheese sandwich, tater tots, a bagel, a coke, and an OJ is way over priced. 5 bucks for a single bottle of water is Highway Robbery. Also the motion detected lights under the bed was super annoying. Maintenance came and unplugged them but that also disabled all the plugs by the bed. Thankfully I bring an extenstion cord so I could still run my CPAP machine. All that said the room was clean and the beds were great.

The lounge and rooftop get crazy during game days, but it was always quiet in the room. We could walk right across the street to Mercedes Benz stadium.

Great!

I was going to a concert at StatecFarm Stadium and I was in walking distance. I like the modern feel. the art, roof top dining and music

For convenience of a football game ok. The Lobby was out of control! No security going up to rooms. People were riding the Elevators, throwing up in trash cans, smoking pot! Only employees were at the Bar. It was a mess! The beds only had sheets on them. Not for families, but convenience to Mercedes only. We will not stay there again.

The room didn’t have an iron or a ironing board, no chairs to sit in (only a square ottoman), no bathroom fan, no closet for clothes (only a hanging rack no refrigerator (only) a cooling box, no clock, ridiculously high prices for everything from candy, sodas, food and anything else you wanted or needed to buy. The Reverb is a beautiful hotel but the issues listed above detracted from a very nice stay in Atlanta

Good place

My favorite place to stay for every Falcon’s home game!! The room is always clean and comfortable. The atmosphere is amazing!!

Should be straight up about parking. There is none.

I will stay again most definitely

Other than that, it was a completely enjoyable time.

It is in downtown Atlanta so you can walk anywhere with the proper dedication and preparation. The location and price to value of the hotel is exceptional. The gym is okay, don't expect a fully decked out home gym, they have cardio machines, steps for calisthenics, and dumvells. The amenities are okay, you have to pay to access a lot of them or get staff to help you

Excellent

Stayed at the Reverb for two nights, staff was super friendly and gave us tons of recommendations. Only minor comment was a piece of the shelf between the beds was not attached to the wall and the bed lights weren’t functional. Still 5 stars though!

I cancelled over a month ago with insurance and still charged my credit card

I called to inform the staff that I had a late flight and would be checking in late. I was told I was already checked in and to contact Expedia, which I didn’t do. I arrived at the hotel and was informed that I had indeed checked in, so after verifying who I was, I asked for my room keys. Someone else was in my room. They gave someone else the room I paid for and it took approximately 45 minutes, late at night, to secure a room. I was severely inconvenienced and not too happy. B

This property has the perfect location!

Na

Dope hotel. Sketchy area

Great location directly across the street from the stadium. Hotel was very clean and well taken care of. Little disappointed there was no microwave in the rooms. Also, extremely long lines for people trying to get to their rooms with an extremely large groups trying to get to the club on rooftop (11th) floor. Very inconvenient having to wait almost 45 minutes to get to my room on the 9th floor.

The room was very clean and very modern

It was ok. In all understanding there was a game so we knew it would be busy. We were there for the game. However, getting to the elevators was a nightmare. After waiting an hour in line to get to the elevator a nice guest service lady asked if we wanted to take the stairs. I have heart issues, but walked up 7 flights of stairs to my room. The lights along the wall below the TV don’t work. We were told someone would bring towels. We had no towels to even wash our faces this morning.

I loved the property and we are already planning to come back next time we are in the Atlanta area.

Staff was great

Clean spacious room

The hotel staff was not very helpful or welcoming. Parking is also expensive for such a small. tight parking deck. The rooms are the best thing about this hotel as they are spacious and provide ample seating.

My room was not cleaned once during my 3 night stay even though I hung the cleaning request hanger on the door. The ice maker on our floor did not work. There was never live music there as advertised. There was not enough staff at the downstairs bar/restaurant. Check in was difficult. The location was good & the lady working the bar was very nice and was excellent at her job I believe her name was ReRe.. she just needed more support staff. The food was decent.

Got robbed

Property qas clean the room was mid it was clean but the little cooler wasnt working and the body wahs was ripped off the wall on the bathroom and the blanket on the bed was torn and the counter was cracked it was just put back together with caulk.

Our experience was all-around wonderful! The staff was extremely friendly and even told us the best way to leave the hotel to get to our concert! The room was comfortable and very clean, and the view was amazing. The bar on the roof is incredible, our drinks were delicious and it feels so private and comfortable. We will definitely be looking into coming back, hopefully for a longer stay.

We stayed here for a concert at the State Farm Stadium, and it was perfect. Perfect walking distance and safe.

This hotel was the perfect location to complement our evening at State Farm Arena!!

Clean modern secure

The check-in process was easy and the staff was very friendly. I booked one night for my anniversary and the room was very modern. The different light settings were nice and the rooftop is beautiful. I would definitely book again.

The AC in gym was broken. The water fountain was broken. The gym was being used to store furniture

Convenient location and friendly staff. We didn’t have an ironing board, the water pressure was incredibly low and the bed wasn’t very comfortable. We loved the rooftop bar and the restaurant downstairs.

Was not good and I am still waiting on a refund.

Very progressive with very friendly staff.

Great hotel close to stadium. I just wish somewhere on the rooftop could be reserved for hotel guest only. It would have been nice to be able to eat a meal there and enjoy the views. It was way too crowded with locals. I’m not against that just wish you had a place for hotel quests to enjoy as well. Overall a great hotel. Food and bar was awesome. Outside patio was nice.

This property is not t close to any shopping or dining. Only the Mercedes arena. The hotel has a bar where you can order food but it’s limited. Check in is a kiosk so it’s weird. No concierge or help. We missed our flight and stayed here with no toiletries on us and literally had nothing to offer. I had to Door Dash a toothbrush, toothpaste, brush and razors.