Residence Inn by Marriott Atlanta Midtown/Peachtree at 17th
About Residence Inn by Marriott Atlanta Midtown/Peachtree at 17th
This Residence Inn is 5 minutes’ walk from the nearest Metro and less than a mile from Atlantic Station. It features a fitness center and free Wi-Fi throughout the hotel. Every spacious suite features separate living and sleeping areas, as well as a fully-equipped kitchen. All rooms have satellite TV, air conditioning and a well-lit work desk. Breakfast is served each morning and the hotel also offers room service facilities. There are numerous restaurants and cafés within a few minutes’ walk of the hotel. Paid hotel garage parking is available. Residence Inn Atlanta Midtown 17th Street benefits from a central location, just 1 mile from Atlanta Botanical Gardens, and less than 2 miles from Georgia Institute of Technology. Residence Inn Atlanta Midtown 17th Street is 10 miles from Atlanta International Airport.
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Valet parking
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Public transit access
- Smoke-free property
- Air conditioning
- Elevator
Reviews
The hotel receives mixed reviews with guests appreciating the friendly and helpful staff, clean rooms, and great location. However, there are consistent complaints about the high cost of valet parking, lack of restaurant on the property, and some rooms needing updates and repairs.
- Friendly and helpful staff
- Clean rooms
- High cost of valet parking
- Lack of restaurant on the property
- 5/5
Spacious rooms clean and nice staff
- 4/5
Very good
- 4.5/5
Clean, close to many things to do and metro so easy to get around.
- 5/5
The breakfast staff was amazing as was the front desk. The weekend breakfast staff leader and the cleaning team supervisor was so helpful.
- 5/5
I had a very nice stay. Everything was comfortable and clean. The staff were very friendly and helpful. It was my first time in Atlanta and I felt safe in the area!
- 5/5
Exceptional
- 4/5
The hotel was great, we just wished there was a pool!
- 4/5
I will always recommend Marriott all the time.
- 4/5
Very good
- 5/5
Kind staff with great smiles
- 2/5
It was close to my venue Everything else
- 2/5
It was close to my venue Everything else
- 4.5/5
Superb
- 5/5
The room was very clean, and when I arrived at the hotel at 11 am, it was already available. I was only at the hotel for a short time because I was exploring the city, but every time I went, the staff was very friendly. They had people who spoke Spanish in case you don't understand English very well. Overall, it was a good experience, and I would stay there again.
- 4/5
The staff was excellent and friendly. Expensive parking
- 4/5
Expensive parking
- 4/5
Lovely suite! Stayed a bit hot due to A/C circulation in the bedroom (versus the freezing living room.) Nice full kitchen. Everything was very clean. Staff was helpful!
- 5/5
Exceptional
- 4/5
Las habitaciones limpias y de buen tamaño , súper bien ubicado Midtown , área segura y confortable. Desayuno muy genérico pero bastante aceptable .
- 3/5
Why would you have to pay to park if you are staying at the hotel.
- 4/5
Very good
- 3/5
Good location Worst parking situation ever. Basket parking only option, takes an hour to get car given a single attendant, not useable.
- 3/5
Good location Worst parking situation ever. Basket parking only option, takes an hour to get car given a single attendant, not useable.
- 5/5
STAY HERE! I’ve never stayed in a hotel room that was as clean as this one. The room size was great, the bed was so cozy, the pillows were glorious, and again, SO CLEAN. Every staff member was so kind and welcoming and the breakfast was expansive and delicious - eggs, sausage, pancakes, waffles, oatmeal, bagels, fruit, cold and hot brew coffee and more! The staff at breakfast could not have been nicer and met every need. This is one of the best hotel experiences we have ever had in Atlanta. Thank you so much for a fantastic experience with top-notch staff.
- 4.5/5
Great location very clean and comfortable. Melissa was great
- 4.5/5
Great location very clean and comfortable. Melissa was great
- 5/5
Always a good stay when in Midtown. Excellent choices for food and entertainment in walking distance. Love the place!
- 3/5
The staff in general left a lot to be desired. There was a strong weed smell in the elevators on the valet only floors (went down too far by mistake). It took forever to get our car when we needed it. I requested room service and all they did was take out the trash and put a few towels in the room. Will not be back to this location
- 5/5
Rooms were quiet. Not a typical hotel with uninsulated wood frame walls. Looks like a conversion. I would stay here again. Rest of amenities were perfectly good.
- 5/5
The staff was very pleasant and helpful. Breakfast was tasty with a good variety. The parking garage was a tad narrow but it is downtown Atlanta.
- 5/5
Exceptional
- 5/5
The staff was AMAZING! Brandy checked us in and was an absolute delight. She helped me upgrade my room which was absolutely beautiful. The breakfast was delicious. Ms. Kim served the best food and was so very nice. The room was very clean and comfortable. I highly recommend this hotel!!!
- 5/5
The staff was AMAZING! Brandy checked us in and was an absolute delight. She helped me upgrade my room which was absolutely beautiful. The breakfast was delicious. Ms. Kim served the best food and was so very nice. The room was very clean and comfortable. I highly recommend this hotel!!!
- 5/5
Great breakfast assortment, very clean and spacious rooms. Staff and valet attendants were really helpful and courteous. Will be staying again when im back in Atlanta.
- 5/5
Clean room and pet friendly we are a large family with small pets this was truly a comfortable stay while moving
- 5/5
Thank you.
- 4/5
Very good
- 4.5/5
Excellent location! Close to MARTA, Center Stage and a lot of food options. Also, the team upgraded my room without my asking!
- 4.5/5
Excellent location! Close to MARTA, Center Stage and a lot of food options. Also, the team upgraded my room without my asking!
- 5/5
Yes
- 5/5
Exceptional
- 4/5
Very good
- 3.5/5
Good
- 4/5
clean hotel
- 2.5/5
2 gentleman working the front were very kind and welcoming. The Valet guy Monday evening was also very kind. The location was great very nice on the outside. Breakfast was good, the lady working it was so kind. Checked in on Monday around 4pm.When we arrived we found out it’s only $50 valet per night not the 45 for self parking that was originally posted on the site. When we went to check in I was not welcomed and the girl in the front was not friendly at all. Took forever to check in stated that 3rd booking was difficult to handle and idk what other nonsense. I work for the IHG brand and have never heard of this. Felt like she was discriminated my family and myself. Bc we had booked through booking. After that rude encounter we went to our room. It was nice and clean no issues. On Thursday after returning to our room there was a huge leak next to the bed so we had to be moved to a different room. This new room had dirty floors and the shower door would keep opening up. Now the valet person on our 3rd night, idk if he was on drugs or what the issue was but he lost our keys and our vehicle and almost had our car towed bc of his errors. It made it a horrible experience for us. He lost our keys 2 times!
- 2.5/5
2 gentleman working the front were very kind and welcoming. The Valet guy Monday evening was also very kind. The location was great very nice on the outside. Breakfast was good, the lady working it was so kind. Checked in on Monday around 4pm.When we arrived we found out it’s only $50 valet per night not the 45 for self parking that was originally posted on the site. When we went to check in I was not welcomed and the girl in the front was not friendly at all. Took forever to check in stated that 3rd booking was difficult to handle and idk what other nonsense. I work for the IHG brand and have never heard of this. Felt like she was discriminated my family and myself. Bc we had booked through booking. After that rude encounter we went to our room. It was nice and clean no issues. On Thursday after returning to our room there was a huge leak next to the bed so we had to be moved to a different room. This new room had dirty floors and the shower door would keep opening up. Now the valet person on our 3rd night, idk if he was on drugs or what the issue was but he lost our keys and our vehicle and almost had our car towed bc of his errors. It made it a horrible experience for us. He lost our keys 2 times!
- 2/5
Housekeeping never came to clean my room nor did I have any toilet paper in the bathroom
- 1/5
I was put in a suite that I did not ask for. I barely slept because the AC was making a weird noise each time I put it on 70. I did not have a pleasant stay.
- 4.5/5
Superb
- 5/5
Exceptional
- 4/5
The rooms were spacious and good value for money. Nothing
- 5/5
Friendly staff, very nice facilities, great location in midtown, easy walk to MARTA and my event, great restaurant across the street (Taffer’s Tavern)
- 5/5
Very freshly renovated hotel in a good location! Breakfast buffet was really good!
- 5/5
Very freshly renovated hotel in a good location! Breakfast buffet was really good!
- 5/5
Great place to stay! Staff was very welcoming. The location was spot on! Close to restaurant, bars and places of interest.
- 5/5
Great place to stay! Staff was very welcoming. The location was spot on! Close to restaurant, bars and places of interest.
- 5/5
Easy to check in and out, everyone was courteous, and the place itself was very nice
- 5/5
Easy to check in and out, everyone was courteous, and the place itself was very nice
- 5/5
- 5/5
- 3.5/5
The complimentary breakfast exceeded expectations: Fresh waffles, whipped cream, and berry topping! A generous oatmeal toppings bar. And rotating hot breakfast egg options kept it interesting. The location was walking distance to many destinations as well as a MARTA train station. The HVAC and boiler system need to be upgraded. The air in the hallway was hot and stagnant. The air flow in the room was blowing hard in my face when I slept, and I caught a cold as a result. There was no way to dial down the fan speed. Turning it off meant stuffy air. We had to move from first floor to a higher floor because shower was warm water, not hot. We were told the boiler was on the roof, so lower floors don't get hot water. So half the hotel visitors are doomed to lukewarm showers? I appreciate that staff found us a higher floor to move to, but this seems to dissatisfy your guests on lower floors. We also were not able to access network TV during the Olympics and were told it was not working (no ETA for restoring it). And the property provided only 1 small bottle of water for family of four staying there for 5 nights. Most hotels provide at least 2 bottles per day. Bottled water was available for purchase in the lobby, but that's annoying.
- 2/5
When I initially arrived, I had to stand on the outside of a locked door there was no one at the front desk you could clearly see that. However, there were some people standing there. Look like they appear to be waiting for the person to come. And give them assistance. However, while he was assisting them, he left me outside the door. I also had an issue with the charging of my phone. I plugged it in to the nightstand power supply next to the washroom. However, the plug on the nightstand was inoperable, so I woke up to dead devices. This was less than the expected experience.
- 2/5
When I initially arrived, I had to stand on the outside of a locked door there was no one at the front desk you could clearly see that. However, there were some people standing there. Look like they appear to be waiting for the person to come. And give them assistance. However, while he was assisting them, he left me outside the door. I also had an issue with the charging of my phone. I plugged it in to the nightstand power supply next to the washroom. However, the plug on the nightstand was inoperable, so I woke up to dead devices. This was less than the expected experience.
- 2/5
I didn’t like not being told about the $150 deposit. The front desk person didn’t even tell me about it until running my card. Also the valet guy was extremely overwhelmed as it was a busy night and was kicking signs over and across the garage and yelling and cursing in the parking garage, I actually felt uncomfortable leaving my car in the valet. Also online it says valet is $45 yet I was charged $50 again without even being told about the surprise increase. Overall I wouldn’t stay at this hotel again.
- 5/5
Hotel was beautiful. I did however pay for parking and it was listed in my amenities that I would have free parking but when I got to the property there was suddenly nothing that showed I had paid and they wanted me to pay again. When I reached out to the help chat they were not helpful at all to get some sort of resolution. So make sure when booking just pay at the property for parking not through Expedia.
- 5/5
Hotel was beautiful. I did however pay for parking and it was listed in my amenities that I would have free parking but when I got to the property there was suddenly nothing that showed I had paid and they wanted me to pay again. When I reached out to the help chat they were not helpful at all to get some sort of resolution. So make sure when booking just pay at the property for parking not through Expedia.
- 5/5
Comfortable bed, clean and gorgeous room. Breakfast was wonderful and the staff was very friendly and helpful.
- 5/5
Comfortable bed, clean and gorgeous room. Breakfast was wonderful and the staff was very friendly and helpful.
- 5/5
Good
- 5/5
Good
- 2.5/5
I requested a crib when booking, but when I arrived to the property, I asked for the crib to be continuously put off by an employee at the front desk saying they were looking for one and when/if they found one they would bring it up.
- 5/5
Melissa in the dining hall was PHENOMENAL! Her personality filled the room! I have celiac disease and could only have yogurt or fruit. I didn’t even care. We had Melissa taking care of us and that made up the difference, right there! It is service like that, that will have us coming back!!!! We’re already planning our next stay. And best believe I’ll be hitting up the morning breakfast for all that sunshine! Thank you, Melissa!
- 5/5
Melissa in the dining hall was PHENOMENAL! Her personality filled the room! I have celiac disease and could only have yogurt or fruit. I didn’t even care. We had Melissa taking care of us and that made up the difference, right there! It is service like that, that will have us coming back!!!! We’re already planning our next stay. And best believe I’ll be hitting up the morning breakfast for all that sunshine! Thank you, Melissa!
- 5/5
The amenities and the room including daily breakfast. Cleanliness. I prefer not to be put in a room for disable person. I dont like the bathroom granted it’s good for person with diabilities but WE DONT NEED IT.
- 5/5
Paying $45 for overnight parking .
- 5/5
Charges excessive about for parking. Should be free.
- 3/5
Front desk service did not answer the phone; after several attempts I resolved to do without their support. I only cringe to think what could have happened if it was an emergency.
- 3/5
Front desk service did not answer the phone; after several attempts I resolved to do without their support. I only cringe to think what could have happened if it was an emergency.
- 0.5/5
All day alarm testing was not disclosed. Extremely loud made it inhabitable. Has to check into another hotel.
- 1/5
While charging a deposit of $60 for previous reservation of 3nights!
- 1/5
While charging a deposit of $60 for previous reservation of 3nights!
- 5/5
Perfect place to stay for shows at Atlanta Symphony. Hotel was quiet and clean. Breakfast was great
- 5/5
Perfect place to stay for shows at Atlanta Symphony. Hotel was quiet and clean. Breakfast was great
- 1/5
Reserved a room with a tub but given one without. Had room switched just to find out tub stopper didnt work properly. AC was locked on cool 65 degrees ans room was freezing cold at 63 degrees. Maintance came up and fixed thermostat stating we could now adjust it. But then the thermostat was now locked at 85 degrees on heat but temp read 92 degrees! Room went from an ice cube to a sauna. Only stayed one night and was 100% miserable! Couldn't take a bath, temperature was never comfortable ended up turning it off since front desk didbt sent anyone else back up to fix it, and the mattress was bad!
- 1/5
Reserved a room with a tub but given one without. Had room switched just to find out tub stopper didnt work properly. AC was locked on cool 65 degrees ans room was freezing cold at 63 degrees. Maintance came up and fixed thermostat stating we could now adjust it. But then the thermostat was now locked at 85 degrees on heat but temp read 92 degrees! Room went from an ice cube to a sauna. Only stayed one night and was 100% miserable! Couldn't take a bath, temperature was never comfortable ended up turning it off since front desk didbt sent anyone else back up to fix it, and the mattress was bad!
- 5/5
N/A
- 5/5
Staff was great and very helpful
- 5/5
Staff was great and very helpful
- 5/5
Great central location. Lots of things within walking distance
- 5/5
Great central location. Lots of things within walking distance
- 5/5
Amazing service, definitely coming back!
- 3/5
Breakfast was great! My son checked in before i arrived and was given a one bed room, badly in need of an upgrade with only 6 channels on the tv (we booked a 2 bedroom suite). Apparently the person who booked that room had the same last name (Do they not bother to check first names?). The clerk argued with my son about which room we booked and ultimately put him in the wrong room. It took me arriving and demanding my money back to get put in the right room. The 2 bedroom suite was very nice, and after the initial check-in fiasco, we had a fine visit. No one was at the desk when i tried to check out. I waited 20 minutes and finally ended up leaving the keys on the desk and just leaving. Very poor customer service, but great breakfast. I would book the 2 bedroom again but would never book the smaller room. It gave hourly rate vibes.
- 3/5
Breakfast was great! My son checked in before i arrived and was given a one bed room, badly in need of an upgrade with only 6 channels on the tv (we booked a 2 bedroom suite). Apparently the person who booked that room had the same last name (Do they not bother to check first names?). The clerk argued with my son about which room we booked and ultimately put him in the wrong room. It took me arriving and demanding my money back to get put in the right room. The 2 bedroom suite was very nice, and after the initial check-in fiasco, we had a fine visit. No one was at the desk when i tried to check out. I waited 20 minutes and finally ended up leaving the keys on the desk and just leaving. Very poor customer service, but great breakfast. I would book the 2 bedroom again but would never book the smaller room. It gave hourly rate vibes.
- 5/5
It was very nice staff was friendly
- 5/5
It was very nice staff was friendly
- 5/5
The rooms are big! Very Clean as well.
- 5/5
The rooms are big! Very Clean as well.
- 0.5/5
Totally non responsive to questions and request. They just ignored me.
- 5/5
Excellent Location. Extremely Clean
- 5/5
Excellent Location. Extremely Clean
- 4/5
The parking situation definitely needs to be explained much clearer by staff and on website. Was confusing and Expensive. Other than that, a very clean comfortable hotel with a very friendly staff.
- 4/5
The parking situation definitely needs to be explained much clearer by staff and on website. Was confusing and Expensive. Other than that, a very clean comfortable hotel with a very friendly staff.
- 4.5/5
It was convenient to the alliance theater
- 4.5/5
Nice kitchen supplied. How high up the shampoo containers were
- 5/5
All staff were very friendly and helpful.
- 5/5
All staff were very friendly and helpful.
- 5/5
Friendly staff, clean, quite, good location. will stay here again
- 5/5
Friendly staff, clean, quite, good location. will stay here again
- 4/5
I stayed on the first floor it was in a good area for pride weekend. Paying the deposit fee and parking fee.
- 3/5
Breakfast was okay. The room was only cool in the living room area. There was strings of hair in the shower, vanity area, pillow case, and fitted sheet. Otherwise, the room was comfortable for an overnight stay.
- 5/5
The room was immaculate. Well spaced out. The bathroom was spotless. The shower was FANTASTIC. The shower was the BEST shower I've ever had. I'm a stickler for shower shelving, which there was plenty of. The amout of storage space (dresser, side tables, and bathroom vanity) were GREAT. The lighting over the vanity was truly amazing. Excellent for makeup application. Very well lit. The staff were amazing. The Breakfast staff were kind, extremely friendly, and courteous. I had to thank them after every meal. I will definitely be back.
- 5/5
The room was immaculate. Well spaced out. The bathroom was spotless. The shower was FANTASTIC. The shower was the BEST shower I've ever had. I'm a stickler for shower shelving, which there was plenty of. The amout of storage space (dresser, side tables, and bathroom vanity) were GREAT. The lighting over the vanity was truly amazing. Excellent for makeup application. Very well lit. The staff were amazing. The Breakfast staff were kind, extremely friendly, and courteous. I had to thank them after every meal. I will definitely be back.
- 4/5
TV in the living area never worked.
- 4/5
TV in the living area never worked.
- 1/5
Air conditioner broke in one of our rooms, the room was 90 degrees and we had to move all of our things and our sleeping toddler at 11pm. Self parking was advertised as free but cost $40.
- 1/5
Air conditioner broke in one of our rooms, the room was 90 degrees and we had to move all of our things and our sleeping toddler at 11pm. Self parking was advertised as free but cost $40.
- 5/5
Great property and the staff were friendly. Staff at the breakfast were exceptionally nice. Would go back again!
- 5/5
Great property and the staff were friendly. Staff at the breakfast were exceptionally nice. Would go back again!
- 5/5
The Breakfasts offered are outstanding!!!
- 5/5
The Breakfasts offered are outstanding!!!
- 5/5
Call me crazy, but i do think this place is haunted, you get an eerie feeling both in the hallways and in the room. The feeling wasn't scary, just eerie. I also a few things slip off the bed, onto the floor - from the middle of the bed! Who knows!?!
- 5/5
Call me crazy, but i do think this place is haunted, you get an eerie feeling both in the hallways and in the room. The feeling wasn't scary, just eerie. I also a few things slip off the bed, onto the floor - from the middle of the bed! Who knows!?!
- 3/5
2. The room was consistenly cold even after I called for someone to turn it down. 3. The shampoo holder fell off the wall, it was 3 days before it was replaced. 4. There was no pan to cook biscuits. 5. It cost $40 per day to park, I had no idea. 6. It was on the 4th day that the maid came, trash was piled up in the room.
- 3/5
2. The room was consistenly cold even after I called for someone to turn it down. 3. The shampoo holder fell off the wall, it was 3 days before it was replaced. 4. There was no pan to cook biscuits. 5. It cost $40 per day to park, I had no idea. 6. It was on the 4th day that the maid came, trash was piled up in the room.
- 5/5
We’ve stayed here 6 consecutive years because it’s the perfect spot to watch the runners go by —Peachtree Roadrace. It’s one mile from finish line, so my husband walks back to hotel. It’s being remodeled and our room was lovely!
- 5/5
We’ve stayed here 6 consecutive years because it’s the perfect spot to watch the runners go by —Peachtree Roadrace. It’s one mile from finish line, so my husband walks back to hotel. It’s being remodeled and our room was lovely!
- 5/5
nice!
- 5/5
nice!
- 3/5
I wish knew they we’re doing renovations before I book because I would’ve went somewhere else because the water situation was bad. I’ve stayed here before and it was great but this time it wasn’t.
- 3/5
I wish knew they we’re doing renovations before I book because I would’ve went somewhere else because the water situation was bad. I’ve stayed here before and it was great but this time it wasn’t.
- 5/5
Renovated room was extremely nice. Hotels.com and Residence Inn very helpful in adjusting check in date.
- 5/5
Renovated room was extremely nice. Hotels.com and Residence Inn very helpful in adjusting check in date.
- 4/5
One of the male employees was very rude The little market area was always closed due to no internet service which was an inconvenience for the guests The female staff was very friendly and very helpful
- 4/5
One of the male employees was very rude The little market area was always closed due to no internet service which was an inconvenience for the guests The female staff was very friendly and very helpful
- 5/5
Spent a great week at this hotel! Very friendly and outgoing staff to ensure my comfort.
- 5/5
Spent a great week at this hotel! Very friendly and outgoing staff to ensure my comfort.
- 5/5
Great location! Room was newly renovated and was clean and comfortable. Would definitely recommend staying here.
- 5/5
Great location! Room was newly renovated and was clean and comfortable. Would definitely recommend staying here.
- 5/5
It has been very rewarding
- 5/5
It has been very rewarding
- 5/5
This is a hotel that is being renovated. Once the renovation is completed, it is a great alternative for a several day stay. At present, breakfast is being served in the lobby But, sin ce the rooms have kitchenettes with counter eating facilities, it's easier to bring the food to the room. The staff is very friendly and provides good tips for dinner locations and parking. This hotel is close to theater venues and amart museums. The area is safe and lovely for walking at any time of day.
- 5/5
This is a hotel that is being renovated. Once the renovation is completed, it is a great alternative for a several day stay. At present, breakfast is being served in the lobby But, sin ce the rooms have kitchenettes with counter eating facilities, it's easier to bring the food to the room. The staff is very friendly and provides good tips for dinner locations and parking. This hotel is close to theater venues and amart museums. The area is safe and lovely for walking at any time of day.
- 5/5
The valet manager was amazing and so helpful. Front staff was friendly and kind.
- 5/5
The valet manager was amazing and so helpful. Front staff was friendly and kind.
- 4/5
The property was convenient to our needs and the staff was polite competent and helpful. The only two things that lowered my rating were some serious problems with our plumbing- brought on by building renovations and the quality of the advertised breakfast.
- 4/5
The property was convenient to our needs and the staff was polite competent and helpful. The only two things that lowered my rating were some serious problems with our plumbing- brought on by building renovations and the quality of the advertised breakfast.
- 5/5
Excellent!!!
- 5/5
Excellent!!!
- 1/5
I typically do not give poor reviews but this was the worse hotel we have ever stayed in. There was no hot water and they tried to tell us there was a hot water issue with the City of Atlanta. The elevators were stuck on floors and they sent no one to repair them. The rooms are old and not very clean and then there was the parking. They told us $18 per day but they did not mention that after 6 am no matter what time you get to the hotel it resets to another $18 so we paid $36 for one half day of parking. This hotel is terrible.
- 1/5
I typically do not give poor reviews but this was the worse hotel we have ever stayed in. There was no hot water and they tried to tell us there was a hot water issue with the City of Atlanta. The elevators were stuck on floors and they sent no one to repair them. The rooms are old and not very clean and then there was the parking. They told us $18 per day but they did not mention that after 6 am no matter what time you get to the hotel it resets to another $18 so we paid $36 for one half day of parking. This hotel is terrible.
- 4/5
The property is great value for the location
- 4/5
The property is great value for the location
- 1/5
Place is almost in disrepair. Smelly and worn out hallways and rooms.
- 1/5
Place is almost in disrepair. Smelly and worn out hallways and rooms.
- 5/5
Wonderful location. Staff were friendly and helpful.
- 5/5
Wonderful location. Staff were friendly and helpful.
- 4/5
Loved having a kitchen and large suite. Quiet except for the large dog in the room next to me that barked and woke me up several times. I had to call the front desk twice to complain. Also, the water was shut off for hours one day as the property is undergoing renovation. Wasn’t aware of that when booking. The gym was abysmal and the exercise bike didn’t work and there was only one elliptical. The bathroom shower dripped constantly and the water damage to the walls was gross.
- 4/5
Loved having a kitchen and large suite. Quiet except for the large dog in the room next to me that barked and woke me up several times. I had to call the front desk twice to complain. Also, the water was shut off for hours one day as the property is undergoing renovation. Wasn’t aware of that when booking. The gym was abysmal and the exercise bike didn’t work and there was only one elliptical. The bathroom shower dripped constantly and the water damage to the walls was gross.
- 4/5
Great location and customer service. But would like to recommend to check the televisons in the rooms. The last 2 visits we had to relocate rooms because the TVs werent working.
- 4/5
Great location and customer service. But would like to recommend to check the televisons in the rooms. The last 2 visits we had to relocate rooms because the TVs werent working.
- 4/5
We stay here again
- 4/5
We stay here again
- 5/5
The staff was friendly, the room was spacious and the breakfast was great!
- 5/5
The staff was friendly, the room was spacious and the breakfast was great!
- 5/5
Convenient clean and comfortable! Walking distance to many restaurants!
- 5/5
Convenient clean and comfortable! Walking distance to many restaurants!
- 3/5
Bed was very uncomfortable and the system stayed down o er the weekend which prevented us from accessing the market
- 3/5
Bed was very uncomfortable and the system stayed down o er the weekend which prevented us from accessing the market
- 5/5
Great midtown hotel
- 5/5
Great midtown hotel
- 3/5
For $250 and no basic cable was insane. Room was facing a wall. Hotel was outdated and ran down as well; definitely not worth the price. Probably wouldn’t stay again unless it’s a last resort.
- 3/5
For $250 and no basic cable was insane. Room was facing a wall. Hotel was outdated and ran down as well; definitely not worth the price. Probably wouldn’t stay again unless it’s a last resort.
- 1/5
Some staff good another staff terrible.
- 1/5
Some staff good another staff terrible.
- 5/5
Location is great, staff were great, parking was convenient, breakfast had a lot of options, willl definitely stay again. No complaints at all.
- 5/5
Location is great, staff were great, parking was convenient, breakfast had a lot of options, willl definitely stay again. No complaints at all.
- 5/5
The room was far larger than expected, so much so that I had to double check to make sure I wasn’t charged more than I thought😉. It was my son’s birthday and a friend had left a “gift” at the front desk, and the next morning as I checked out, a different front agent wished him a happy birthday. Oh, and the city view was amazing.
- 5/5
The room was far larger than expected, so much so that I had to double check to make sure I wasn’t charged more than I thought😉. It was my son’s birthday and a friend had left a “gift” at the front desk, and the next morning as I checked out, a different front agent wished him a happy birthday. Oh, and the city view was amazing.
- 5/5
Great experience. Everyone had good customer service
- 5/5
Great experience. Everyone had good customer service
- 5/5
Great
- 5/5
Great
- 4/5
We enjoyed the quietness of the hotel. The amenities were outstanding, and the bed was extremely comfortable. The only objection we had is the room smelled like the previous guest's cooked meal.
- 4/5
We enjoyed the quietness of the hotel. The amenities were outstanding, and the bed was extremely comfortable. The only objection we had is the room smelled like the previous guest's cooked meal.
- 5/5
The hotel staff were exceptionally polite and friendly, always ready to assist with a smile. Their professionalism and warm demeanor truly enhanced the overall experience. The location is fantastic—situated right in Midtown Atlanta, it’s close to several attractions, restaurants, and cultural landmarks. Whether you’re visiting for business or leisure, the convenience of the location is hard to beat. Overall, my stay was pleasant and hassle-free. I would highly recommend this hotel to anyone looking for a comfortable and convenient place to stay in Atlanta Midtown.
- 5/5
The hotel staff were exceptionally polite and friendly, always ready to assist with a smile. Their professionalism and warm demeanor truly enhanced the overall experience. The location is fantastic—situated right in Midtown Atlanta, it’s close to several attractions, restaurants, and cultural landmarks. Whether you’re visiting for business or leisure, the convenience of the location is hard to beat. Overall, my stay was pleasant and hassle-free. I would highly recommend this hotel to anyone looking for a comfortable and convenient place to stay in Atlanta Midtown.
- 5/5
Na
- 5/5
Na
- 5/5
We have stayed here twice, and it was great!
- 5/5
We have stayed here twice, and it was great!
- 4/5
Front desk had no change to provide, no change machine. Decent internet connection, regular channels on Television. Separate rooms suite style. Television in bedroom area. Small kitchenette area with 2 burner stove, refrigerator, (which was not running correctly, making noise), all cooking utensils, and serving plates provided. Coffee maker. Pretty much every thing anyone could want for an extended stay. Bed was comfortable. View was poor, side of next building. Parking was forced valet that one had to pay for. Ridiculous to pay for room and then have to pay for room for your car. It was accessed through a narrow alley that was dangerous.
- 4/5
Front desk had no change to provide, no change machine. Decent internet connection, regular channels on Television. Separate rooms suite style. Television in bedroom area. Small kitchenette area with 2 burner stove, refrigerator, (which was not running correctly, making noise), all cooking utensils, and serving plates provided. Coffee maker. Pretty much every thing anyone could want for an extended stay. Bed was comfortable. View was poor, side of next building. Parking was forced valet that one had to pay for. Ridiculous to pay for room and then have to pay for room for your car. It was accessed through a narrow alley that was dangerous.
- 5/5
I like the space
- 5/5
I like the space
- 3/5
That said, the rooms are in need of renovation to match the overall quality of the property. The valet parking is convenient, and the staff were friendly; however, our rental SUV's bumper was unfortunately damaged by the valet staff. For future visitors, I recommend purchasing rental car insurance coverage to avoid unnecessary stress over minor damages. However, the rooms are in need of renovation to align with the overall quality of the property. The valet parking service is convenient, and the staff were friendly, but unfortunately, our rental SUV's bumper was damaged during the process.
- 3/5
That said, the rooms are in need of renovation to match the overall quality of the property. The valet parking is convenient, and the staff were friendly; however, our rental SUV's bumper was unfortunately damaged by the valet staff. For future visitors, I recommend purchasing rental car insurance coverage to avoid unnecessary stress over minor damages. However, the rooms are in need of renovation to align with the overall quality of the property. The valet parking service is convenient, and the staff were friendly, but unfortunately, our rental SUV's bumper was damaged during the process.
- 5/5
They only had valet parking but otherwise this was an excellent stay with a nice room. The staff were extremely friendly and helpful if you needed something.The room had everything I needed (including a wine opener) and the hotel was very secure. I was there for work so I didnt have much time to explore but 10/10 recommend 👌
- 5/5
They only had valet parking but otherwise this was an excellent stay with a nice room. The staff were extremely friendly and helpful if you needed something.The room had everything I needed (including a wine opener) and the hotel was very secure. I was there for work so I didnt have much time to explore but 10/10 recommend 👌
- 5/5
Front desk very nice and helpful. Great breakfast to start a busy day.
- 5/5
Front desk very nice and helpful. Great breakfast to start a busy day.
- 3/5
Room had hazardous conditions. Broken glass mirror. And many fixtures falling off the wall. Tv in one bedroom didnt work. Furniture old and worn.
- 3/5
Room had hazardous conditions. Broken glass mirror. And many fixtures falling off the wall. Tv in one bedroom didnt work. Furniture old and worn.
- 5/5
Enjoyed our stay!! Thanks
- 5/5
Enjoyed our stay!! Thanks
- 5/5
Was in walking distance to midtown museums, dining, and concert halls.
- 5/5
Was in walking distance to midtown museums, dining, and concert halls.
- 5/5
Hotel is clean, personnel very friendly, breakfast was great. Room is clean and the small kitchen is very convenient.
- 5/5
Hotel is clean, personnel very friendly, breakfast was great. Room is clean and the small kitchen is very convenient.
- 2/5
The Service was terrible, response to heat, room cleaning, hot water issues
- 2/5
The Service was terrible, response to heat, room cleaning, hot water issues
- 5/5
great rooms and staff but valet parking is expensive with no other option and breakfast not so good.
- 5/5
great rooms and staff but valet parking is expensive with no other option and breakfast not so good.
- 5/5
I liked everything. My family and myself was very pleased. We will book again.
- 5/5
I liked everything. My family and myself was very pleased. We will book again.
- 4/5
The staff was very pleasant and friendly. The room wifi was terrible and difficult to get the TV's to work consistantly.
- 4/5
The staff was very pleasant and friendly. The room wifi was terrible and difficult to get the TV's to work consistantly.
- 3/5
Our bathroom had a lingering smell in the bathroom but otherwise the hotel was a nice overnight stay. It’s directly by the highway so it gets a little noisy.
- 3/5
Our bathroom had a lingering smell in the bathroom but otherwise the hotel was a nice overnight stay. It’s directly by the highway so it gets a little noisy.
- 5/5
Nice hotel. Great location to downtown events. Clean facility and free breakfast.
- 5/5
Nice hotel. Great location to downtown events. Clean facility and free breakfast.
- 5/5
Our stay started out rough on the 2nd floor- the room smelled bad and it felt dirty; we requested to move and we were given a room on the top floor (7th or 8th) and it was like night & day! It was beautiful! So roomy- it had a fireplace and beautiful views of the city. Open ceilings! We loved this room!! The parking was valet for 37.00 a night but it was very convenient. Staff were all nice. So avoid the 2nd floor! 😂
- 5/5
Our stay started out rough on the 2nd floor- the room smelled bad and it felt dirty; we requested to move and we were given a room on the top floor (7th or 8th) and it was like night & day! It was beautiful! So roomy- it had a fireplace and beautiful views of the city. Open ceilings! We loved this room!! The parking was valet for 37.00 a night but it was very convenient. Staff were all nice. So avoid the 2nd floor! 😂
- 5/5
It was a great stay overall. Rooms were clean, beds were comfy. No complaints.
- 5/5
It was a great stay overall. Rooms were clean, beds were comfy. No complaints.
- 5/5
lovely area
- 5/5
lovely area
- 4/5
The staff was friendly and helpful.
- 4/5
The staff was friendly and helpful.
- 4/5
Front desk staff very friendly.
- 4/5
Front desk staff very friendly.
- 1/5
They hadn’t cleaned the hallways, elevators and walls and ceilings in rooms in ages. Didn’t dare take my socks off. They allowed me to cancel rest of stay, but had to pay premium price at another Marriot when I had booked over a month ago. So that cost me about 500 extra dollars.
- 1/5
They hadn’t cleaned the hallways, elevators and walls and ceilings in rooms in ages. Didn’t dare take my socks off. They allowed me to cancel rest of stay, but had to pay premium price at another Marriot when I had booked over a month ago. So that cost me about 500 extra dollars.
- 5/5
These are comfortable rooms. Not fancy but clean with a good price per value. In 10 minutes walking you are in Colony Square. Nice place for food and drinks. In 15 more minutes you are in Downtown Atlanta. Easy access to highways.
- 5/5
These are comfortable rooms. Not fancy but clean with a good price per value. In 10 minutes walking you are in Colony Square. Nice place for food and drinks. In 15 more minutes you are in Downtown Atlanta. Easy access to highways.
- 2/5
Had actually booked at a location about a 20 minute walk away. They very last minute (about an hour before check in) emailed me with no explanation other than “an error” and had to relocate me. Original location was a block away from the event I had planned for the time I was staying. Instead I had to walk about a half an hour with walking past crosswalks etc to get there.
- 5/5
We encountered no major problems. All rooms here are spacious mini-suites with kitchens and full fridges and microwaves. The included breakfast in the Hearth Room was good, too. Hotel staff were unfailingly polite.
- 5/5
Staff at front desk are amazing
- 5/5
The breakfast options were good and the food for the game night was a big plus. I will be staying here again when I have to travel to Atlanta
- 5/5
Great location downtown!
- 5/5
Nice property
- 1/5
I went to check out and the gentleman that was working the front desk seemed very bothered that I walked around the corner to ask if he worked there. He was sitting in a computer as well as his phone looking at god knows what. When I asked him if he worked there he turned around and said how can I help you in a very nasty tone. I said I need to check out. He then goes through a door and comes to the front desk and rudely asks what room number, so I told him the room number you’re all set and then flung the cards that I gave him the room key and he flung them all over the floor. The room itself was very disgusting. There was dead bugs on the floor. The pullout couch mattress was completely utterly dirty. The toaster was broken when we went to go take a shower in the morning. All we got was hot water as if somebody did something to our room. I will never and I repeat. I will never visit this hotel or this hotel chain ever again. I would like a full refund from my stay as well as a full refund for my valet as well as a full refund on the hundred dollars to have a pet stay with us. I would also like the hotel manager to call. I am not a very happy customer at this time.
- 5/5
I appreciated that they had 2 rooms availableat midnight. The rooms were clean. Unfortunately there was leftover food in mini fridge in one room and no conditioner in the other room's shower
- 5/5
Typical good hotel to stay at. Ita far enough away from the craziness for safety, but close enough to walk or scooter wherever you want to go.
- 5/5
This is an older hotel and could use updated furniture and a decor facelift, but it’s always clean.
- 5/5
Best staff and awesome continental breakfast
- 1/5
The outside of this Residence Inn is deceptively pretty but the issues start the moment you pull into the parking garage. The lobby of that garage is stuffy and dirty with an attendant who may look up from his phone to take your keys. Made it up to the front desk. Attendant was nice enough and handed us a key to our room. When we got to the room, the clearly old and shabbily remodeled room was below average at best but it was better than the dirty hall that led to it. The room had an air conditioner that was on its last leg and sounded like a snoring old man. On the way out we requested a new room and got one after coming back. Problem solved….or so we thought. The new room had a musty odor, torn up countertops, fuzzy tv, tepid shower water at best and a broken closet that could not open. It was late and it was only one night, so we went to sleep…or tried to but the bed felt like a 2x4 with a comforter on it. After a rough night sleep, we checked out a tried to get out car to leave only to wait for 15 minutes in that hot stuffy lobby for the attendant to come back from taking a dump which he apologized for”taking.” Will not be staying there again and will be contacting Marriott for a refund.
- 4/5
This hotel is in need of a full renovation as it's dated and a bit smelly. Otherwise it's ok. The location is great.
- 5/5
N/A
- 2/5
I told Monee at the front desk that the room was not okay, when she asked, but it took me almost an hour to do a bed bug check (there were none, hallelujah) so I just stayed in that room. The room was quiet and the bed comfortable but I won’t be booking here again. It’s a shame because the location is so close to SCAD, High Museum and the Art Center station.
- 3/5
Property is shabby. Needs upgrade. TV not working properly. Shower drain broken. Straight pins in carpeting by vanity sink. Safety hazard that stuck me in my foot but did not go deeply into flesh. No ice in freezer or ice maker at main desk. Facility needs a deep clean.
- 4/5
Great place
- 5/5
Absolutely LOVED our stay!! The staff is beyond helpful and nice!
- 4/5
Nice property but no house keeping service the entire time we were there.
- 4/5
Staff was excellent. The hotel is just a bit old but very well maintained and perfect for what you need.
- 3/5
The pull out bed was extremely dirty, therefore could not use it.
- 4/5
It's the perfect location for easy access to the Piedmont North healthcare facility.
- 5/5
The nicest people working at the desk and the ladies working the breakfast were great! Good breakfast too!
- 5/5
It was good all a round
- 1/5
- 2/5
This hotel is in the right location, however, there’s only valet parking. We ran out of toilet paper and a request to the front desk, maid, and worker yielded none!!!
- 4/5
The property was OK. I had to switch rooms because of a loud air conditioner. I did not realize that there was no bar nor restaurant. No soap bar for hand washing in sink
- 5/5
The whole staff treated me with respect. The room was comfortable, but did smell a little musty, though it was clean and having a kitchen was nice, even though I didn't really use it. Parking was a breeze, and was clearly labeled as to where I need to go. I'll book again if I have to return to the area.
- 2/5
Deafening construction started at 8am on a saturday.
- 5/5
We will definitely stay here again
- 5/5
Spotless ! The kitchen was so clean I wondered if it had ever been used! The hotel is so quiet ! A friendly greeting every time we went out and returned.
- 5/5
Friendly staff, clean
- 4/5
Our stay at the Midtown Residence Inn was enjoyable. The room was clean and quiet and the bed was very comfortable. It was great to have a mini-kitchen in the room although we only utilized the refrigerator, microwave and toaster. My husband went down for the buffet breakfast every day, which was free which we weren't expecting. We would definitely stay here again next time we visit Atlanta to see our daughter who currently resides here.
- 5/5
Liked the seating area, bed and pillows comfortable. would have been so nice to check out the surrounding area but between the cold wind and heavy rain didn't do much. Complementary breakfast had waffles, breakfast sandwich. the only thing that was not so great was the bench thing in the bathtub shower. I couldn't fold it down as I didn't want to break it, so it was a bit in the way. we will definitely stay here again!
- 5/5
Great location
- 5/5
Room is spacious, & all in, breakfast had several options. Friendly, respectful and professional staff. Will book again!!!
- 5/5
The Staff Members were very Kind and Professional.
- 5/5
The staff was very accomodating and sincere. The locationi fantastic.