Loews Atlanta Hotel

Great place to stay. I loved my stay, looking forward to book with Loewes on all my hotel stays.

I always wanted to stay at this hotel (really any state) but I was in ATL it was a top tier experience. Highly recommended and will choose here, so far top 3!!!! Restaurant chef’s kiss.. spa rejuvenating… THE ROOM! Very Much So. Room service… YES.

Exceptional

Exceptional

Superb

Everything

My stay here was amazing. Service, staff…

Very outdated and out of shape hotel. Service was terrible. The restaurant was utterly garbage with slow service and highly expensive food. The elevators move at a snail pace. Hence, if you are on a top floor, be ready to wait 10 mins by the elevators to go down. Maybe it was a 4-5 star hotel back in the day, this one is more like a 3-star hotel. I’m surprised of it because historically Lowes hotels had great service and top notch facilities. Perhaps turning it to a Days Inn on La Quinta would work wonders for this property.

The hotel is very well located in the trendy Midtown neighbourhood, short walk to several restaurant/cafe options and the park. Modern hotel with all the amenities you would hope for, comfortable beds and big bedrooms and bathrooms. Nice bar downstairs and friendly staff. The only let down was the disconnect with the porter when we had to change our rooms, we waited over 30 minutes for our suitcases to join us at our new room. Would have been quicker for us to just take our bags with us.

They take your deposit pay for their valet services even if you don't use it every time you go in and out of their parking you have to pay up to 30 something dollars each time the refrigerator that I received in the room was beat up and nasty looking

Professional, friendly staff, and clean rooms, comfortable beds..always stay Loews if I can

Location was perfect for the Atlanta Jazz Festival

Exceptional

When I walked in it smelled so good and clean. Luxury at its best! The breakfast buffet was featured on the weekend. The food was soooo good and fresh. The only thing I didn't like was not having an exhaust fan in the bathroom

NO

The location was decent. The room was dated and the shower did not work as well as room service was altered due to them cleaning out the friers.

Very good

Nice quite safe place.. the swim out ocean room is a must.

Great property within walking distance to most attractions in the area.

Beautiful

One of my favorite places to stay when I visit

Best stay in ATL so far. The staff is friendly, professional, and accommodating. The location is conveniently located downtown, walking distance to shopping, sites, and restaurants. The hotel has great amenities. Our room was stunning, clean, quiet, and cozy. almost shed a few tears because I had to leave. Sigh. Back to reality.

Had a great stay at Loews Atlanta Hotel. Everything was excellent the room was spacious and comfortable, the service was professional, and the overall experience was very pleasant. The location is a big plus, connected close to major attractions. Would definitely recommend.

Had a great stay at Loews Atlanta Hotel. Everything was excellent the room was spacious and comfortable, the service was professional, and the overall experience was very pleasant. The location is a big plus, connected close to major attractions. Would definitely recommend.

Didn’t go by the bar

The hospitality and rooms were nice, front desk was helpful

The hospitality and rooms were nice, front desk was helpful

Excellent location and vibe. Perfect work a work trip.

Service

The room I received had stains in the carpet as well as the sofa and rips all over the desk chair. Scratches all over the desk, side tables. Assistant manager came to room took pictures to send to his manager. I was given a suite (which did not offer the double beds but a sofa bed and king bed) this was for two night with my son as he was moving out of a dorm. The suite offered no hot water in the shower and frankly I was so grossed out from the wear and tear of the rooms. I tried to get a room at several other hotels but most were sold out for the evenings I needed. You might think getting a suit was better but it was not. It did not accommodate my travel needs. I will not be staying here again.

Exceptional

Beautiful hotel, superb valet and check-in. Wonderful room service, both menu and execution,

Excellent experience. Clean, up to date, friendly and helpful staff, great location. Rooms were large and very comfortable.

Great hotel, location is central. All amenities excellent.

The location was great, but the staff were super helpful and kind. The door man/woman was always kind and greeted you with a smile and kindness. Everything was fine really, it was just a bury time of the year, which is great for the staff. And even with that they were still supper kind.

The location was great, but the staff were super helpful and kind. The door man/woman was always kind and greeted you with a smile and kindness. Everything was fine really, it was just a bury time of the year, which is great for the staff. And even with that they were still supper kind.

Amazing hotel

Exceptional

Liked everything

Exceptional

Location Liked everything

The ambiance was nice. The layout of the rooms were as well. The ballet wasn't crazy expensive. The restaurant was good as well. Service was exceptional. Seems as if the staff was properly trained to accommodate the price of the hotel and not just tired There wasn't anything I didn't like except the price. But can't complain because it was worth it.

The ambiance was nice. The layout of the rooms were as well. The ballet wasn't crazy expensive. The restaurant was good as well. Service was exceptional. Seems as if the staff was properly trained to accommodate the price of the hotel and not just tired There wasn't anything I didn't like except the price. But can't complain because it was worth it.

Clean and modern

Great view of the city

Great experience. Room was awesome. Gym was amazing. Front desk and valet couldn't have been nicer, more accommodating and friendlier. Overall wonderful experience

Our room was spacious and the view we had was beautiful! We were able to see the flow of Piedmont and the culture was there. During our stay we wanted and need nothing everything was taken care of and superseded our expectations we will be going back!!!

I didn't eat breakfast there, but I did visit the bar. The bar is definitely a vibe. Very eclectic selection and the bartenders were on point...

Great hotel! I highly suggest staying here.

Room was nice and clean, fantastic gym. The bathroom was a bit dated.

Room was nice and clean, fantastic gym. The bathroom was a bit dated.

The robes in the room were incredible!

Superb

I was there for a layover, and found the hotel very comfortable, but not very clean.

I was there for a layover, and found the hotel very comfortable, but not very clean.

The shower was not good but the rest was great

Cool . Staff was great

Excellent all around

Superb

Exceptional

Great hotel

It would be nice to include breakfast

O

Instead of being understanding with me and either giving me a refund or changing my dates from this past weekend to next weekend, after calling and canceling the room,they decided to deny the refund and charge my card $300 for two nights I don’t recommend this hotel . Find you a Airbnb. Thangya

Haven’t stayed in a Hotel this nice since being outside of the U.S. Friendly staff great amenities. From the rooms to the fitness center, this felt like a luxury hotel should. Highly recommend.

Superb

Nice staff and property. Large room, everything good but I don’t get a mini fridge? I have to pay $10 for touching a Fuji water in your preloaded, automatic payment when you even look at it fridge. Please take that crap out and just give me a fridge I can use. For $4cs a night, can’t you just give us that?

Great place

Exceptional

So amazing! We had a complimentary suite, and it was the best celebration of my boyfriend's birthday I could have asked for.

Great location!

The best hotel in midtown

The best hotel in midtown

Exceptional

Clean room, staff was great, cleaning lady was amazing.

Nice bar, clean beautiful room. Good service.

Exceptional

Nice rooms w/ great views. The onsite hotel restaurant/room service was top notch!

Very good

Great place to stay

Everything was close by

Everything was great . No complaints

We have stayed at the Atlanta Loew's on many occasions and are always pleased with our stay. We are especially glad that it is dog friendly! Our Canine Daughter absolutely loves it and the staff are always so friendly with her!

Great spa. Colleen is an amazing masseuse.

Excellent hotel ambiance and room service! Pricey

Modern, clean hotel in a great location. There are a bunch of shops and restaurants right outside and in walking distance to the hotel.

I had no complaints I have no complaints

Great location. Within walking distance of Atlanta Symphony Hall.

An Excellent stay.

The room was spacious, the beds comfortable, the linens nice and everything quite clean. The location is great - many restaurants in easy walking distance and a quick car ride to Emory, which we had come to visit. I would absolutely stay here again.

Very helpful staff

This is an exceptional property located in the heart of midtown, close to many restaurants and attractions. The neighborhood is very vibrant and safe. The hotel bar is beautiful with bartenders who treat everyone like they are the only people there. Rooms are very clean and quiet. Bathrooms are spacious.

The staff was OUTSTANDING in all areas. Friendly, attentive and helpful. Visit Julian at the Ashland bar- he is an amazing bartender and all around great guy ! Front desk staff - always helpful. The bell representatives and housekeeping angels were super nice ! Also the Exhale spa is magnificent. Yasmin is a doll, Bridgette- exceptional massage therapist and the gym was well stacked with higher end Nautilus machines and plenty of room. I had a wonderful weekend stay at Loews Atlanta!

Nice location and

Nothing i disliked

Loved the robe and spa — free for hotel guests to enjoy amenities.

Very nice hotel. Great gym, beautiful bar/lounge

From the doormen, to the front desk staff, to the hospitality staff, everyone was absolutely lovely. Nothing!

Everything was great. Will stay again

Everything was great. Will stay again

Very clean room and the ambiance was amazing.

Very clean room and the ambiance was amazing.

Everything was wonderful. Just wish the market was open later I needed some emergent things and I had to uber them bc I had no vehicle. Other than that overall stay was amazing. Will definitely stay here again.

Everything was wonderful. Just wish the market was open later I needed some emergent things and I had to uber them bc I had no vehicle. Other than that overall stay was amazing. Will definitely stay here again.

Loved the suite, layout, view, cleanliness.

Loved the suite, layout, view, cleanliness.

The room was spotless and the staff was more than courteous. They were superb.

The room was spotless and the staff was more than courteous. They were superb.

Awesome

Awesome

Everything was perfect.

Everything was perfect.

Room service food was cold. Pancakes receipe needs to be changed. Bacon needs to be cooked longer. Staff was very nice!!

Clean, pretty spacious

Nice hotel, great location. Food options could be beter

Nice hotel, great location. Food options could be beter

Everything was great

Everything was great

The dinner service closed after we got back from the show!

The room was neglected and too expensive. The fees were excessive.

The room was neglected and too expensive. The fees were excessive.

Great stay

Great stay

Most staff was great. Bar staff was not attentive. Room was called a “grand suite” and was no bigger than a standard hotel Room with a wall splitting it in half

I love this hotel the staff was very nice. The only thing I wasn’t too clear on was the parking but either than that everything was wonderful and relaxing. I also was hoping for a higher floor.

I love this hotel the staff was very nice. The only thing I wasn’t too clear on was the parking but either than that everything was wonderful and relaxing. I also was hoping for a higher floor.

This was truly one of the best hotel experiences we’ve ever had. The customer service was excellent. The rooms were very clean. Beds are comfortable. The restaurant had amazing food. Truly top notch!!!

This was truly one of the best hotel experiences we’ve ever had. The customer service was excellent. The rooms were very clean. Beds are comfortable. The restaurant had amazing food. Truly top notch!!!

Great environment i enjoyed my stay and the service

Great environment i enjoyed my stay and the service

Clean, roomy, amennities

Clean, roomy, amennities

The staff were very welcoming and helpful. It has been my best "Atlanta" experience so far!

The staff were very welcoming and helpful. It has been my best "Atlanta" experience so far!

Everything is awsome.

Everything is awsome.

Everything and everyone was great except for one bartender in the hotel lobby that was unprofessional at times.

Everything and everyone was great except for one bartender in the hotel lobby that was unprofessional at times.

Great hotel. Nice rooms. Excellent location. Bar gets crowded and takes a very long time to get a drink...but lots of other bars in the neighborhood.

Great hotel. Nice rooms. Excellent location. Bar gets crowded and takes a very long time to get a drink...but lots of other bars in the neighborhood.

Clean and comfortable room

Clean and comfortable room

Everything was A+. The room was clean, beds were comfortable, the staff was very friendly and helpful, the bar and the food was excellent, the atmosphere was relaxing and fun. Everyone was very respectful, so great customer service. My only negative was not being able to use the room refrigerator without being charged. The frig was already stocked but there was a price for each drink, snack and usage. That seemed cheap to me. Considering how much we are paying for the room, parking and services, at least let the customer use the room refrigerator. Loved the stay though, had fun.

Everything was A+. The room was clean, beds were comfortable, the staff was very friendly and helpful, the bar and the food was excellent, the atmosphere was relaxing and fun. Everyone was very respectful, so great customer service. My only negative was not being able to use the room refrigerator without being charged. The frig was already stocked but there was a price for each drink, snack and usage. That seemed cheap to me. Considering how much we are paying for the room, parking and services, at least let the customer use the room refrigerator. Loved the stay though, had fun.

Great renovation of main floor, bar and restaurant.

Great renovation of main floor, bar and restaurant.

Leaving was a little messy with valet and bellman but they fixed the situation.

Best part was the valet team! Super helpful and very very accommodating. Appreciate those guys!

Best part was the valet team! Super helpful and very very accommodating. Appreciate those guys!

We didn't eat in the hotel but the bar was great, so was the staff and the location

We didn't eat in the hotel but the bar was great, so was the staff and the location

The view was beautiful and the upgrade room from a suite to a grand suite was everything. Very spacious i didn't want to check out.

Service was off

Service was off

Everything was awesome

Everything was awesome

The room was spacious. The staff was warm and friendly. There was

The room was spacious. The staff was warm and friendly. There was

Excellent hotel with great people

Excellent hotel with great people

The service and staff were excellent. I highly recommend this place.

The service and staff were excellent. I highly recommend this place.

The clean rooms, and the staff. The staff were exceptionally pleasant. They really were attentive, help with doors, luggage, directions, exc. I will definitely be recommending this hotel to others as well as being a returning visitor.

The clean rooms, and the staff. The staff were exceptionally pleasant. They really were attentive, help with doors, luggage, directions, exc. I will definitely be recommending this hotel to others as well as being a returning visitor.

The fish that was cooked in the kitchen gave the entire lobby area a bad smell causing me to leave. It was very strong and unpleasant although I eat fish regularly. I also paid for a grand suite and a double bed room and one of the rooms was not available for 2 hours after check in time. I was offered 50$ but I feel like that was an under compensation for my inconvenience. Lastly the toilet in the grand suite was very loud to flush and I told the front desk and he just said I’m sorry…. I’ve had better stays but this time I wasn’t too happy.

The fish that was cooked in the kitchen gave the entire lobby area a bad smell causing me to leave. It was very strong and unpleasant although I eat fish regularly. I also paid for a grand suite and a double bed room and one of the rooms was not available for 2 hours after check in time. I was offered 50$ but I feel like that was an under compensation for my inconvenience. Lastly the toilet in the grand suite was very loud to flush and I told the front desk and he just said I’m sorry…. I’ve had better stays but this time I wasn’t too happy.

The king suite was immaculate and the view from the picture window was amazing! The Restaurant and Bar were fantastic. I loved everything about this hotel.

The king suite was immaculate and the view from the picture window was amazing! The Restaurant and Bar were fantastic. I loved everything about this hotel.

The bar had a good selection.

The bar had a good selection.

Everything was perfect!

Everything was perfect!

Front Desk staff were not friendly or helpful with any matter. All other staff were nice.

Front Desk staff were not friendly or helpful with any matter. All other staff were nice.

Hotel was super clean, staff was friendly, and the location was awesome! Within walking distance of so many restaurants and shops.

Good

Good

Cleanliness

The check in staff was fantastic! They were warm and accommodating and ensured my daughter was fully celebrated for her birthday. The property is lovely and in the best spot to access great dining (walking distance). We’ll definitely be staying again.

The check in staff was fantastic! They were warm and accommodating and ensured my daughter was fully celebrated for her birthday. The property is lovely and in the best spot to access great dining (walking distance). We’ll definitely be staying again.

Nice hotel. Clean rooms. Comfortable beds.

Nice hotel. Clean rooms. Comfortable beds.

The room was very good...clean, and comfortable.

The room was very good...clean, and comfortable.

Everything. Perfection. Thank you !!

Everything. Perfection. Thank you !!

Great

Great

Room, staff, service were all great.

Room, staff, service were all great.

Staff, cleanliness, and convience

Staff, cleanliness, and convience

The staff were awesome

The staff were awesome

Did not like that there was no usable refrigerator or microwave in my room. I have a lot of food sensitivity and can not eat food from hotel restaurant,

Did not like that there was no usable refrigerator or microwave in my room. I have a lot of food sensitivity and can not eat food from hotel restaurant,

Service was extremely slow in the restaurant, front desk, bar, and valet

Service was extremely slow in the restaurant, front desk, bar, and valet

Great room and staff . I will stay here again!

Great room and staff . I will stay here again!

My stay at the Loews Hotel Atlanta was phenomenal! The staff caters to your needs and the renovations to the lobby and bar area are sublime. When coming to Atlanta there is no other place to meet your lodging needs.

My stay at the Loews Hotel Atlanta was phenomenal! The staff caters to your needs and the renovations to the lobby and bar area are sublime. When coming to Atlanta there is no other place to meet your lodging needs.

Great staff!

Great staff!

Fabulous hotel

Fabulous hotel

The hotel bar staff was exceptional! The room was nice but some fixtures need replacing. The light fixtures in the bathroom were rusting, and the shower handle falls off but was still usable. I reported it to the front desk staff.

The hotel bar staff was exceptional! The room was nice but some fixtures need replacing. The light fixtures in the bathroom were rusting, and the shower handle falls off but was still usable. I reported it to the front desk staff.

Room was very clean . The bed was super comfortable!! Bathroom was great and a nice size, the tub was great also. Staff was amazing and the restaurant made a Great Omelette! I was close to Piedmont park for the OneMusicFest. Just a 5 min walk away. Next time I am in town I will be definitely staying here again.

Room was very clean . The bed was super comfortable!! Bathroom was great and a nice size, the tub was great also. Staff was amazing and the restaurant made a Great Omelette! I was close to Piedmont park for the OneMusicFest. Just a 5 min walk away. Next time I am in town I will be definitely staying here again.

Hotel is in Midtown but that made sense for us. Quiet but safe and the main sights are just two stops away on the tube. Good hotel, would use again.

Hotel is in Midtown but that made sense for us. Quiet but safe and the main sights are just two stops away on the tube. Good hotel, would use again.

Incredibly nice hotel team. The rooms and amenities are very nice and comfortable.

Incredibly nice hotel team. The rooms and amenities are very nice and comfortable.

We came to Atlanta for a concert and chose this hotel because it was close. Will definitely stay here again when we come back to Atlanta. The staff was unbelievably nice and respectful, the hotel was clean and beautiful, and our room was perfect!

We came to Atlanta for a concert and chose this hotel because it was close. Will definitely stay here again when we come back to Atlanta. The staff was unbelievably nice and respectful, the hotel was clean and beautiful, and our room was perfect!

Great staff and room service was great

Great staff and room service was great

It was fine. Minus the disconnect with communication about parking. Also the a/c not working once in awhile.

It was fine. Minus the disconnect with communication about parking. Also the a/c not working once in awhile.

the room was amazing and everything smelled fresh and good. it is very family friendly and the staff is amazing. the only issue is the maid forgot to clean our room on one of the days there. also one of the nightstand outlets was broken and the sink handles in the bathroom was broken as well. we put in a ticket to fix this a day after we got there but it was never fixed.

the room was amazing and everything smelled fresh and good. it is very family friendly and the staff is amazing. the only issue is the maid forgot to clean our room on one of the days there. also one of the nightstand outlets was broken and the sink handles in the bathroom was broken as well. we put in a ticket to fix this a day after we got there but it was never fixed.

I stayed here for one night in late September. Was in Atlanta for a business trip and very much looking forward to meeting up with coworkers for a drink and some prep prior to the next morning's meeting. The room itself was comfortable and spacious. The menu, guide, and info options on the TV remote were disabled for some particular reason. Not a huge deal, but when you are paying $300/night it would be nice to have all amenities fully functional. My biggest disappointment is related to the construction and extremely poor "temporary" bar/restaurant. My coworker and I got in after 7pm and met at the "temp" restaurant only to find that it was a tiny conference room with round, banquet style tables, a tiny makeshift bar, bright, conference room lighting, no music, etc., etc. Zero effort put into creating at least somewhat of a temporary vibe. It was so off putting and we felt borderline embarrassed having even walked in there. There was one other table there laughing at how awful the space was. Bartender was great though. I understand the hotel is under construction but don't forget part of the enjoyability factor of staying in a hotel is being able to partake in the onsite amenities. The overall experience was lackluster at best. Luckily there are several places within walking distance so we meandered somewhere close by for a quick bite. That was the extent of my experience in Atlanta.

Everything was great

At almost 600 for one night I would have expected better service and a restful night. The lobby is under construction, but that was a non issue. Check in was fine, the room was small but clean. Bed was comfy and bathroom was also clean.

First time staying here and it was perfect.

I stayed at this hotel because it was on Amex website, therefore I figured it would be a great hotel. The hotel was just okay. When we checked in the guy did not give me no info on how to connect to WiFi or areas around there. When you entered the hotel it smells so good, when you leave that lobby floor the floor we was on smelled very bad and the room did also. The bathroom was not mopped. Honestly I didn’t even want to stay, that next morning we jumped up and left so fast. I wouldn’t recommend this hotel at all.

I was looking forward to staying at this hotel, as I’ve stayed at other Loews hotels, and have enjoyed a very luxurious experience. I was staying for just two nights with my family. Upon my arrival, the hotel was under renovation, so the lobby was unavailable, and the cafés and restaurants were not super clear on how to access them. Additionally, I was on floor 18 and the hallway reeked of urine which was very alarming and off putting. On my last night, I witnessed a physical altercation between one of the patrons and the valet staff. I was so disappointed with my experience, and honestly felt that I could’ve stayed at a motel for the experience I got. This was not luxury. I don’t recommend!

The hotel was also very noisy. You could hear your neighbor flush their toilet. It was ongoing construction, which made it difficult to get into the hotel or walk around the hotel lobby. On a positive note, the staff was great (Mr. Reggie Knight)and handled my concerns promptly and professionally. However, despite their efforts, the overall experience was disappointing and I would not choose to stay here again.

really great staff, highly recommend!

Nice even w construction

besides the construction, everything was wonderful

It was great

Staff

Transparency and sustainability should be standard in 4/5 star hotels in 2025. Especially at the prices they charge.

The staff made my stay excellent from the doorman Courtney to the Guest Service desk Doug. They were very helpful and kind throughout my entire stay.

Expedia VIP benefits not honored and incorrect room provided. Duplicate charges for valet, and difficulty getting this corrected.

Tha Staff really Makes The Lowes Atlanta Hotel what it is... a Fine and full of class Hotel. Thank you for your attention.

Lobby was under construction so it didn’t feel very welcoming, although the rooms were decent enough. Expected more given the Loew’s brand and high customer reviews.

Fantastic hotel! Great location and excellent staff!

Renovations are being done. Some of property bar/restaurant has been altered.

Mi viaje me salió super bien. No conozco el downtown de Atlanta entonces fue la primera vez y me encantó. Lo que me gustó sobre todo fue el amable staff. Siempre que necesitara algo, ellos me ayudarían y especialmente el valet. Ellos me ayudaban aún si les preguntaba sobre lugares y distancia. Yo recomiendo a todos que busquen hospedaje en Atlanta que reserven alojamiento en Loews. Mi primera vez quedarme en Loews fue Miami Beach y ahora confio en su marca.

The hotel is undergoing renovations now, but this is my go to place when I want reliable and friendly staff. On the weekend the noise from Peachtree street is a little annoying. The billing between what I reserved and what I was charged can be difficult to work out but other than that it’s an above average accommodation for Midtown Atlanta.

I didn't like that the property seems to be under renovations/construction, and I wasn't aware before coming as I wouldn't have booked. it wasn't noisy however the aesthetic I've gotten in pictures was not that then I got there, and their restaurant / bar seems to have been moved temporarily to a small conference room type are, not appealing at all.

My stay was amazing absolutely great. The staff was very friendly and professional!

Everything was great. The only complaint was not being able to find restaurants but the hotel was under construction so that was understandable. Great place to walk to everything.

Everything was so clean. The staff was extremely friendly and attentive. Concierge was very attentive on your arrival and departure from the hotel. The room and the view was beautiful. The bathroom and bedroom was very clean. It was wonderful and I will be back. Special shoutout to Mr Douglas for the room tour and hospitality. And special shoutout to the general manager (I can’t remember his name), but he was so accommodating and helped me to check in early and made sure I got a room with a view. Such a lovely time. Thank you Loews ATL!!!!

The pool picture is a lie can’t even use it. Have us a fridge that looked like someone took a bat to it. No water

The staff wasn’t very helpful and it was super inconvenient to not have access to snacks, outside of the overpriced minibar. I didn’t have bottled water in my room the first night. The housekeeping staff was nice. The room was nice.

Very nice hotel.

Great property. Staff was friendly and very helpful.

The restaurant and the bar area closed due to renovation.

I came to town for a business conference and Lowe’s was located in the vicinity. I love everything was walking distance and the city is always beautiful. I love Atlanta.

They’re banging nails at 7:30 in the morning

Front desk staff was amazing, so nice and accommodated a slightly early check in. Lobby is under renovation but no real impact to our stay. Rooms are great - clean, modern, very comfortable. Adjacent buildings limit views even on high floors but there is pleanty of natural light

It was a great hotel. They are remodeling so the bar and restaurant is not open. Many places in walking distance. Clean and nice

clean and comfortable hotel in good and safe location. Undergoing work in the lobby, so lost a bit of the first impression, but this didn’t impact my stay

I liked that

The beds were comfortable. The room was clean.

I slept well. The mattress was perfect. Firm and comfortable. The staff displayed excellent customer service from the curb to the front desk. They were friendly, courteous, and thoughtful. They anticipated my needs and provided services with care.

From the moment we arrived to the time of our departure, we had a fantastic experience. Staff was kind and personable, I would definitely recommend staying here.

Nice and clean, 24 hour room service. Location is convenient, right next to restaurant.

The lobby smelled like sewage but my room was amazing.

Nice property

Great place to stay, was only there for one night due to a connection flight delay but had a wonderful experience. Phong at the front desk was very helpful!

You have options to eat in walking distance. The property was nice and clean with great hospitality. The valet crew opened the doors for you whenever you exit the building. Great selection!! And Fletcher at the front desk is amazing

Fantastic

Staff was so nice and helpful.

Room and staff weee

I was never told there was no lobby bar or eearurabt

The bathroom handle is very loose and the toilet made loud noises when flushed… the bedding had a weird smell. Not as kept as normal for 400$ a night! I would have been better off at a motel for cheaper.

Cristal from Al provided great customer service. We booked two double beds about five months ago, and unfortunately, somehow, it slipped in the Loews system. When we arrived, we were offered only one bed, a king-size bed with a mattress. Unfortunately, it would not work for us for many health and adult reasons. Anyhow, she immediately helped us out by getting us two normal beds. Thank you so much, Cristal!

Excellent, highly recommended.

Bathroom door was very loud..it squeaked so loud when opening and closing. A problem for sleepimg

Really enjoyed our stay here. Beautiful hotel and a good location to enjoy things around the hotel or easy access to other areas (via ride share) in the city.

.

Comfortable, clean, staff were great!

Awesome time‼️

Lots of nice amenities. Perfect location for my stay.

I was disappointed to find out there is no pool, but the gym facilities were great.

The staff at the bar, restaurant and front desk were wonderful. The bed was extremely comfortable. Some of the food was really good (grits, brussels sprouts) and some was just okay (salmon, avocado toast), but the servers were great.

My mother and I stayed here to attend a graduation! Although the trip was quick, we truly enjoyed our hotel stay! The staff was friendly, the room was clean, and the room services were great! Highly recommend this hotel!

The best smelling hotel I’ve ever been to. The beds were too soft which made for uncomfortable rest.

Enjoyed my stay and would re-visit.

Ive stayed at different Loews and other ones give you tooth brush and shaving supplies

Beautiful place and people!! Great stay.

Beware of in room dining, they will take forever and charge you a delivery fee to bring it up to your room

I enjoyed my stay at Loews. Glad the room was clean and it was very comfortable especially for the short stay. I would stay here again.

Service in bar was marginal. Bartender very cocky. Couldn’t recommend a simple beer and made comments about patrons being drunk. Well don’t serve them then! Show some responsible service.

The people at the hotel were all very nice. That does not happen all of the time. The hotel clearly trains its people to be attentive to the needs of the guests. That makes the stay very pleasant.

Had an overall great stay. Great central location. Top notch front of house staff. Option to valet or to self park in the garage next door at a reduced rate. Clean comfortable room. The only area for improvement is lack of consistency from housekeeping. Would still highly recommend.

Great Hotel def will be back

Great hotel to stay with during your visit

Lovely staff, very clean 10/10 !!

Staff is great

The check in process was super smooth which is a plus. The room is nice. It had a slight weird odor but overall a decent stay. Would stay again!

Excellent customer service. Nice property!

The front desk was so helpful and nice

Room was overpriced. Room door was difficult to manage with mobility device. Hard to deal with special diet with no fridge or microwave. Elevators need longer pause to allow mobility device to enter and exit.

Excellent service. 4thi tome here

It was a nice hotel.

Lovely

Great greeting and the Valet service was excellent

No longer upscale as my stay in the past!! Noisy room.

N

Staff was very helpfu;l

Location is great with several dining options nearby. I think the TVs needs to be updated to allow guests to sign in to their own movie/music subscription sites.

Nice place to stay I will be back soon.

This was an amazing experience. The staff was exceptional. Food and amenities were top notch.

Nice business hotel

Excellent

NA

It’s a nice hotel, friendly staff, nice location. Food was not good though was my only complaint but there are several restaurants in the area.

The staff was incredibly hospitable and friendly. We could not have asked for a better staycation experience!

Furniture in downstairs bar and seating area were worn, so it that made it look less upscale of a hotel. I requested something special in my room since it was my birthday and staff agreed but there was nothing. Lol Overall, nice weekend.

The hotel was very clean and nice. Staff was very professional and friendly

Pet friendly and helpful, quick working staff

Eh. Used to be such a luxe feeling property. Now feels more like a Hilton.

Nice hotel and spa.

Nice

I was not pleased with our stay at all. We normally choose the Omni but thought we would give this hotel a try. Very disappointed. We were moved 3 times because our room was unacceptable. Our dining experience at the hotel was not good as the food was poor quality, cold and not prepared correctly. We were told it was because of staffing issues. Still this is unacceptable for such an establishment. We will not be returning.