Holiday Inn Atlanta-Northlake by IHG
About Holiday Inn Atlanta-Northlake by IHG
Placed near Interstate 285 and the Northlake Mall, within driving distance of downtown Atlanta, Georgia, this hotel offers contemporary guestrooms with free wireless internet access and an on-site restaurant. Guests will also enjoy the outdoor pool and 24-hour fitness center. The guestrooms at the Atlanta Holiday Inn Northlake offer flat-screen TVs. Guests can prepare a snack with the in-room microwave and refrigerator or visit the on-site restaurant for American cuisine.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
Reviews
The hotel reviews are mixed, with some guests expressing satisfaction with the cleanliness and customer service, while others report significant issues with the facilities and staff behavior. Many guests have encountered problems with the bathrooms, televisions, and check-out times.
- Good customer service
- Clean hotel
- Bathroom issues
- Unprofessional staff behavior
- 5/5
Great stay
- 4/5
Location was A-Ok, other businesses in the area and you don’t have to drive far
- 5/5
My stay at this property was a very pleasant experience. It’s very clean, the staff was friendly, breakfast was great and parking is very convenient. Would definitely recommend to others to visit!
- 3.5/5
Good
- 5/5
Exceptional
- 4/5
The sink is not in the bathroom
- 4/5
Room was clean and parking was good.
- 5/5
Very clean and quiet.
- 5/5
Front desk staff was friendly and extremely helpful. The restaurant onsite is perfect for solo business travelers. The new renovation in the hotel was needed and look amazing and refreshing
- 4/5
Very good
- 5/5
Exceptional
- 5/5
The Staff was nice and it was very clean The rooms are pretty small but due to it being clean it could pass and also they need fresh pillows they were flat the second we laid on them.
- 5/5
The Staff was nice and it was very clean The rooms are pretty small but due to it being clean it could pass and also they need fresh pillows they were flat the second we laid on them.
- 3/5
I liked that that there is a starbucks and a food place within walking distance. Floors were almost greasy, horrible smells in the hallways, overall not really the cleanest. All the renovations seems very thrown together.
- 4.5/5
Cleanness and palm trees , decent rate !! I love this place entirely , however nothing over $125 should come without free out breakfast . My one and only complaint . I think if it was complimentary , people would stay longer ..( more days ) it’s very comfortable
- 3/5
I liked that that there is a starbucks and a food place within walking distance. Floors were almost greasy, horrible smells in the hallways, overall not really the cleanest. All the renovations seems very thrown together.
- 4.5/5
Cleanness and palm trees , decent rate !! I love this place entirely , however nothing over $125 should come without free out breakfast . My one and only complaint . I think if it was complimentary , people would stay longer ..( more days ) it’s very comfortable
- 5/5
Quiet new model property
- 5/5
Quiet new model property
- 4.5/5
My view was the back side
- 4.5/5
My view was the back side
- 1.5/5
Poor
- 4/5
Bathroom door did not lock though
- 2/5
Nicely decorated room Dead cockroach in the room and a cockroach leg in the towels. The breakfast not being included also took me by surprise.
- 2/5
Dead cockroach in the room and a cockroach leg in the towels. The breakfast not being included also took me by surprise.
- 3/5
Adequate stay overall. Reception could be more welcoming, and the renovation-related odors in the hallways were unpleasant. Acceptable for the price, but improvements would be welcome.
- 3.5/5
Breakfast wasn't that good
- 5/5
The location was good for my event that I went to. It was closed by the event. I don't have anything that I didn't like.
- 5/5
The location was good for my event that I went to. It was closed by the event. I don't have anything that I didn't like.
- 3.5/5
It's was close to my event Breakfast wasn't that good
- 5/5
Perfectly clean, staff courteous and professional, will definitely stay again
- 2.5/5
Cleanliness could’ve been better. Updates needed.
- 2.5/5
Location was fine. Close to the field my tournament was at. Cleanliness could’ve been better. Updates needed.
- 4.5/5
Convenient location, friendly, and. Clean.
- 4.5/5
Convenient location, friendly, and. Clean.
- 3.5/5
The bed were comfortable. I'm still waiting on my deposit to come. Been over a week now
- 3.5/5
I'm still waiting on my deposit to come. Been over a week now
- 4/5
Safe , quiet area . Under some renovation. Wi fi was a problem.
- 5/5
Everyone there has always been professional and very helpful when I'm in town. They have given me outstanding customer service since Ive been staying at their location. This is my favorite location to stay when Im here,Thanks
- 5/5
Our check in was great and welcoming the stay was great room was clean and smelled nice even the pool made it extra cozy and met our accommodation needs.The breakfast was great and refreshing the new management is doing great with the hotel we will be back soon😊
- 1/5
I was among several travelers that had to wait several hours to check in because the rooms were not cleaned and ready. There were cockroaches in my room on the floor. I did not try to move rooms because the property was full. I slept with the lights on.
- 5/5
Small bathroom Small hallways
- 5/5
Small bathroom Small hallways
- 4/5
Love this hotel and come about 20 times a year. However, recently the new employee was not very accommodating.
- 5/5
Very nice hotel. And convenient to everything
- 5/5
N/A
- 2/5
I recently stayed at your Northlake location from April 4th to April 7th and wanted to share feedback regarding my experience. Unfortunately, there were several issues during my stay. The water from the shower was brown, the kitchen exhaust fan grill had been removed and left in the sink, and I encountered a cockroach crawling in the kitchen area. I reported these concerns to the front desk at the time, and while a note was taken, there was no follow-up during my stay. At checkout, I was asked about my experience and raised these issues again. I was informed that compensation in the form of points for an additional night stay would be provided; however, I have yet to see this reflected in my account. (Only to find via chat no points earned bc I booked through Expedia)... I would appreciate it if someone could review my stay and advise whether points, a credit, or any follow-up action will be provided.
- 5/5
Check in/check out was quick and easy. Our room was clean and the beds were incredibly comfortable! This was my son’s first time staying overnight at a hotel and he was begging to stay another night. The location was great, too. We’d definitely book Holiday Inn Atlanta- Northlake again in the future!
- 4/5
Clean room, albeit a bit outdated, but was certainly accommodating. Property had a very strong smell do weed in the halls and elevators.
- 5/5
Very nice hotel and reasonably!!!
- 5/5
I only wish they could've put the sink in the bathroom. Its ridiculus to come out the bathroom to brush your teeth....
- 5/5
The room was clean and the staff was professional and friendly. Everything was great!
- 5/5
The room was clean and the staff was professional and friendly. Everything was great!
- 1/5
Very poor
- 4.5/5
Superb
- 5/5
Exceptional
- 3.5/5
Good
- 5/5
Exceptional
- 5/5
Great
- 5/5
Great location close to a lot of restaurants and fast food, easy parking. Helpful pleasant staff, very clean and quiet, with newly remodeled rooms, bed had superior mattress, better than average sheets and nice down pillows, large tv, fridge and microwave. I would definitely stay there again.
- 5/5
My significant other and I stayed on the 2nd floor. It was actually amazing. Ever since new management has taken over, I definitely notice the changes. I sleep so well when I come here. This was my 2nd stay. I’m looking forward to trying the kitchenette room next, but I love the environment. The staff is nice and very helpful. The breakfast is awesome as well and the rooms are fully ventilated. I prefer this hotel over previous hotels I’ve been to. As they have a mini fridge and microwaves in the room, which is my preference. I would definitely recommend this hotel to anyone I know.
- 5/5
Exceptional
- 5/5
Shanice was very helpful with my check in process. I had a little trouble and she was very patient and polite
- 4/5
Na
- 5/5
It was very clean, was very nice. I didn’t like the $75.00 dollars deposit even after I had paid with debit card. Although it is given back at the end of your stay. I just think that is a bit much and you may not have that and have enough to cover the cost of your stay.
- 4/5
very nice & clean room, most staff was good. Didn't know they had a gym.
- 4/5
I would use this location again. Clean with friendly staff. Convenient location. Near good and shopping.
- 5/5
Always great! The staff are super nice and helpful!
- 5/5
Always great! The staff are super nice and helpful!
- 5/5
This location is a MUST stay when in the area. The staff, amenities and location is top tier for the pricing..
- 3/5
I did not know they don't do free breakfast . Breakfast was $10.
- 3/5
I did not know they don't do free breakfast . Breakfast was $10.
- 5/5
All
- 4/5
Yes
- 4/5
Yes
- 1/5
Room. Shower didn’t drain, no hairdryer, tv didn’t work, and toilet water didn’t stop running
- 1/5
Room. Shower didn’t drain, no hairdryer, tv didn’t work, and toilet water didn’t stop running
- 4/5
Clean room
- 4/5
Clean room
- 4/5
Everything was good, stay was easy and relaxing. However I think I was overcharged for early check in an extra 20 dollars.
- 4/5
Everything was good, stay was easy and relaxing. However I think I was overcharged for early check in an extra 20 dollars.
- 5/5
The room was clean and smelled good. The staff was very nice to us. It was a good stay.
- 5/5
The room was clean and smelled good. The staff was very nice to us. It was a good stay.
- 1/5
Ya the room was horrible all plumbing was bad. They gave us a room with the door to other room where drunk next door argued with his girlfriend and played music all night. Couldn’t wash my hair properly because of bad shower head . And the toilet ran all night.
- 1/5
Ya the room was horrible all plumbing was bad. They gave us a room with the door to other room where drunk next door argued with his girlfriend and played music all night. Couldn’t wash my hair properly because of bad shower head . And the toilet ran all night.
- 5/5
Was great stay
- 5/5
Was great stay
- 4.5/5
They were very friendly and clean. They were doing some remodeling so they had some stuff going on. But it was a nice quiet place to stay while in Atlanta for an appointment. They even offered to let us stay over till noon if necessary. We will be going back to Atlanta for a second appointment soon and plan to stay there again! Hopefully next time we can try the breakfast! The veiw out the window because we were on the backside of the property just above were all the discarded furniture was while they were removing it due to the renovation. Hopefully when we return we get to see the hotel with the brand new decor!
- 5/5
Smelled clean all the time.
- 5/5
Smelled clean all the time.
- 2.5/5
Place needs to be upgraded
- 5/5
Staff was great. The first room we were assigned the tv didn’t work but we called and they immediately changed rooms for us.
- 5/5
Staff was great. The first room we were assigned the tv didn’t work but we called and they immediately changed rooms for us.
- 3/5
When using microwave, tb went off. Loud noise coming from bathroom vent. Otherwise room was clean.
- 3/5
When using microwave, tb went off. Loud noise coming from bathroom vent. Otherwise room was clean.
- 5/5
Under new management and they’re putting in the energy and attention to detail. Staff is the best part and the restaurant is actually really good food was on point. S/Onto Daisy, VJ, and the rest of the team.
- 5/5
Under new management and they’re putting in the energy and attention to detail. Staff is the best part and the restaurant is actually really good food was on point. S/Onto Daisy, VJ, and the rest of the team.
- 4/5
Nice staff
- 4/5
Nice staff
- 5/5
I like the pillows were soft
- 5/5
I like the pillows were soft
- 1/5
Breakfast was included but they try to charge me for the breakfast. I hv to go out to get the breakfast.
- 1/5
Breakfast was included but they try to charge me for the breakfast. I hv to go out to get the breakfast.
- 5/5
Would have stayed longer
- 3/5
Tv was connected to microwave. So every time you use microwave. The tv will cut off
- 3/5
Tv was connected to microwave. So every time you use microwave. The tv will cut off
- 3/5
The room was small and very humid. Uncomfortable until we changed to the dry setting on the AC.
- 5/5
Staff very good
- 5/5
Staff very good
- 2/5
Staff was ok.the room was below average in several ways. They didn't mention the water would be turned off during my stay and they could have let people know when they were making the reservation. Plus they were remodeling and doing construction, and nothing was said until I arrived. Occupant across the hall was loud and I had to notify the front desk. Could hear everything in the hallway, poor sound insulation Ne
- 2/5
Staff was ok.the room was below average in several ways. They didn't mention the water would be turned off during my stay and they could have let people know when they were making the reservation. Plus they were remodeling and doing construction, and nothing was said until I arrived. Occupant across the hall was loud and I had to notify the front desk. Could hear everything in the hallway, poor sound insulation Ne
- 5/5
Good
- 0.5/5
Smell of Marijuana from you entered, lobby, elevator, rooms. made it hard to breath especially when it came time for bed, plus that one bartender with the excess rear was soo very rude, she vaped and drank while we waited to be served, its a joke. Never going back! Bartender, smell of hotel. weed weed weed!!! shame on them.
- 3.5/5
friendly clean convenient older hotel and furniture hallways smelled of vape etc loitering of guest in lobby
- 5/5
We need to improve the breakfast. And so everything is very good.
- 5/5
We need to improve the breakfast. And so everything is very good.
- 5/5
Great job
- 5/5
Great job
- 5/5
N/a
- 5/5
N/a
- 5/5
I honestly can't say anything bad about our stay. The staff were very friendly and helpful any time we asked questions about anything or needed help. The breakfast was pretty tasty as well. Room was clean and the couch was comfy.
- 5/5
I honestly can't say anything bad about our stay. The staff were very friendly and helpful any time we asked questions about anything or needed help. The breakfast was pretty tasty as well. Room was clean and the couch was comfy.
- 5/5
Everybody was awesome
- 5/5
Everybody was awesome
- 4/5
Yes. Except for the ladybugs in room and the sound of rain drumming on the ac exterior
- 4/5
Yes. Except for the ladybugs in room and the sound of rain drumming on the ac exterior
- 3/5
Not what I expected. I should have planned better.
- 3/5
Not what I expected. I should have planned better.
- 5/5
Everyone was friendly! THe waitress at the restaraunt was amazing!
- 5/5
Everyone was friendly! THe waitress at the restaraunt was amazing!
- 1/5
It is obvious that this is the hotel locals come to- to party all night- and smoke weed. The vent in the bathroom says ‘change filter every 7 months’. When I got out the shower I looked closer and there was no filter in it. Clearly looked as if a filter had never been in it! So don’t look at it!! The heating/ac unit has puddles of water on top of them. My ‘neighbors’ decided to party all night and I had lady bugs on my ceiling that were falling on me all night. When I went to the front desk, the clerk was very kind and apologetic and switched my room Immediately. Check out is 11 but that doesn’t stop housekeeping from walking straight into your room at 0945. If you want to be the local party hotel with weed smell as soon as you walk in- at least try to make it look nice. Signs stating “undergoing renovations” doesn’t cover the fact that this is a failing hotel. Majority if vehicles in the lot were from Dekalb Co. Very disappointing stay. I checked out and moved to a Hilton.
- 1/5
It is obvious that this is the hotel locals come to- to party all night- and smoke weed. The vent in the bathroom says ‘change filter every 7 months’. When I got out the shower I looked closer and there was no filter in it. Clearly looked as if a filter had never been in it! So don’t look at it!! The heating/ac unit has puddles of water on top of them. My ‘neighbors’ decided to party all night and I had lady bugs on my ceiling that were falling on me all night. When I went to the front desk, the clerk was very kind and apologetic and switched my room Immediately. Check out is 11 but that doesn’t stop housekeeping from walking straight into your room at 0945. If you want to be the local party hotel with weed smell as soon as you walk in- at least try to make it look nice. Signs stating “undergoing renovations” doesn’t cover the fact that this is a failing hotel. Majority if vehicles in the lot were from Dekalb Co. Very disappointing stay. I checked out and moved to a Hilton.
- 4/5
Great
- 4/5
Great
- 1/5
Thumbs down
- 1/5
Thumbs down
- 1/5
Terrible
- 1/5
Terrible
- 1/5
This place and staff are horrible
- 1/5
This place and staff are horrible
- 5/5
Clean room nice staff
- 5/5
Clean room nice staff
- 5/5
Room was spotless..hotel staff was amazing... Very clean hotel deposit went straight back to my card exactly 1 week later which was OK Wit Me ... I recommend to all my friends and family
- 5/5
Room was spotless..hotel staff was amazing... Very clean hotel deposit went straight back to my card exactly 1 week later which was OK Wit Me ... I recommend to all my friends and family
- 5/5
Room was clean and friendly staff.
- 5/5
Room was clean and friendly staff.
- 5/5
Great hotel
- 5/5
Great hotel
- 1/5
Ntil its been too long to suit them.and then they throw you out trump up da.ages and keep t You money on furtue days reserved They left us high and dry on Thanksgivig Eve after i spent all myfunds reserving thier hotel for the next 5 nights sighting a towel and a sheet as damaged for throwing us out after making us move in the 1st place. This bad thing about it is the parent company IHG did nothing ro support us or help at all my bf and i had been there more than 30 days yet they did not go by Ga state law and evict us. They simply stopped our keys from worki g and told us we had an hour to get out. Watch out LGBTQ guests i guess they do tlike us very much they wil keep your money and put you out in the cold.... donot book this hotel NO matter how bad you need a room . This olace just isnt worth it id be cold first. No i mean for real this place is some of the worst ive ever seen on preferenta treatment and thievery they charged me over 400 for 1 towel and a duvet cover....it toom 4 days for the balance of the charge they refunded to reachy bank. My bf and i spent Thanksgiving on my car thanks to these people. Do not stay here
- 1/5
The hotel forced us to move rooms at time ofndd """"'x
- 1/5
The hotel forced us to move rooms at time ofndd """"'x
- 5/5
Clean hotel. Very nice staff!!
- 5/5
Clean hotel. Very nice staff!!
- 1/5
I want a COMPLETE REFUND,!!!!!!!!!!
- 1/5
I want a COMPLETE REFUND,!!!!!!!!!!
- 3/5
The hotel was okay. Unfortunately, we will not be returning to this location. My husband and I travel a lot and have been guest at the Holiday Inn Express in several cities, and this was a
- 3/5
The hotel was okay. Unfortunately, we will not be returning to this location. My husband and I travel a lot and have been guest at the Holiday Inn Express in several cities, and this was a
- 4/5
Yes
- 4/5
Yes
- 5/5
fast easy service kind staff
- 5/5
fast easy service kind staff
- 4/5
One issue that could easily be fixed. The shade at the window was not dark enough to block out the beaming parking lot lights. Had a hard time getting to sleep.
- 4/5
One issue that could easily be fixed. The shade at the window was not dark enough to block out the beaming parking lot lights. Had a hard time getting to sleep.
- 4/5
It was a Holiday Inn: quiet; clean bathroom; hallway smelled like weed the whole stay
- 4/5
It was a Holiday Inn: quiet; clean bathroom; hallway smelled like weed the whole stay
- 5/5
The entire staff was amazing 👏 They were very professional and friendly. I will definitely be staying here when Im in town, Thanks
- 5/5
The entire staff was amazing 👏 They were very professional and friendly. I will definitely be staying here when Im in town, Thanks
- 5/5
Good room
- 5/5
Good room
- 2/5
THE FIRST ROOM HAD AN ODOR AND I SAW 2 ROACHES. I WAS MOVED TO ANOTHER ROOM AND THAT ROOM WAS CLEAN. THE YOUNG MAN AT THE FRONT DESK WAS VERY FRIENDLY AND APOLOGETIC.
- 2/5
THE FIRST ROOM HAD AN ODOR AND I SAW 2 ROACHES. I WAS MOVED TO ANOTHER ROOM AND THAT ROOM WAS CLEAN. THE YOUNG MAN AT THE FRONT DESK WAS VERY FRIENDLY AND APOLOGETIC.
- 3/5
Nice staff
- 3/5
Nice staff
- 5/5
The room was clean and comfortable. The staff was polite and respectful. The location was conveniently located near shopping and eating areas.
- 5/5
The room was clean and comfortable. The staff was polite and respectful. The location was conveniently located near shopping and eating areas.
- 5/5
Great staff. Clean and quiet!
- 5/5
Great staff. Clean and quiet!
- 5/5
I stayed for a business conference. I got sick during my stay. The Staff very professional and continuously checked on me. The room was very clean. Hotel quiet and in a great area. Very enjoyable stay!!!
- 5/5
I stayed for a business conference. I got sick during my stay. The Staff very professional and continuously checked on me. The room was very clean. Hotel quiet and in a great area. Very enjoyable stay!!!
- 5/5
Good place
- 5/5
Good place
- 1/5
Horrible customer service horrible guest
- 1/5
Horrible customer service horrible guest
- 5/5
Check-in was a breeze, the staff was polite and helpful. My room was clean as was the parking lot and grounds very pretty. Price wise unbeatable. thanks team good job!
- 5/5
Check-in was a breeze, the staff was polite and helpful. My room was clean as was the parking lot and grounds very pretty. Price wise unbeatable. thanks team good job!
- 5/5
Everything was great, my only problem was housekeeping banging on my door at 11:10am. Like damn chill out.
- 5/5
Everything was great, my only problem was housekeeping banging on my door at 11:10am. Like damn chill out.
- 4/5
It was cool. I hate that there was hair in my shower because I feel like everything else is nasty once I see hair. There was a stain in the chair that looked like fluids so I didn’t dare touch it. Other than that everything else was fine
- 4/5
It was cool. I hate that there was hair in my shower because I feel like everything else is nasty once I see hair. There was a stain in the chair that looked like fluids so I didn’t dare touch it. Other than that everything else was fine
- 5/5
Enjoyed our stay. I wish they had cleaned the pool to take a dip in the morning since it was so so nice out.
- 5/5
Enjoyed our stay. I wish they had cleaned the pool to take a dip in the morning since it was so so nice out.
- 5/5
It was ok for a quick, affordable stay. There's a very unpleasant, "old" or mildew smell in the hallways.
- 5/5
It was ok for a quick, affordable stay. There's a very unpleasant, "old" or mildew smell in the hallways.
- 5/5
It's in a great location this place is really the best property in this area
- 5/5
It's in a great location this place is really the best property in this area
- 5/5
Very nice
- 5/5
Very nice
- 3/5
The shower curtain wouldn’t close properly while showering. Need more shower curtains
- 3/5
The shower curtain wouldn’t close properly while showering. Need more shower curtains
- 5/5
N/A
- 5/5
N/A
- 5/5
Excellent
- 5/5
Excellent
- 5/5
Very nice place!
- 5/5
Very nice place!
- 5/5
My stay was good , at first my bath Tub was not draining. I spoke to the young Indian guy at the front desk , he switched me to another room immediately
- 5/5
My stay was good , at first my bath Tub was not draining. I spoke to the young Indian guy at the front desk , he switched me to another room immediately
- 3/5
They don’t provide enough wash cloths and towels. Your breakfast is not included and they didn’t even have anyone there to cook breakfast until almost 8:30 am and it took so long we ended up getting it free
- 3/5
They don’t provide enough wash cloths and towels. Your breakfast is not included and they didn’t even have anyone there to cook breakfast until almost 8:30 am and it took so long we ended up getting it free
- 5/5
Good
- 5/5
Good
- 5/5
Comfortable room. Great customer service
- 5/5
Comfortable room. Great customer service
- 5/5
Good
- 5/5
Good
- 3/5
The Hampton Inn. The service was not good at all, we didn’t get breakfast. Yesterday was late by an hour and we left without and today the kitchen was closed due some pipe line defects.
- 3/5
The Hampton Inn. The service was not good at all, we didn’t get breakfast. Yesterday was late by an hour and we left without and today the kitchen was closed due some pipe line defects.
- 5/5
Cleanliness
- 5/5
Cleanliness
- 5/5
Peaceful, clean and comfortable!
- 5/5
Peaceful, clean and comfortable!
- 4/5
It was clean, the staff was friendly and helpful. Bed was comfortable but being a short person I had trouble getting into the bed because so high. There wasn't a stool available. Also, had to pay an extra $50 which I got back when I checked out even tho I had prepaid the hotel room. Didn't know about that until I checked in.
- 4/5
It was clean, the staff was friendly and helpful. Bed was comfortable but being a short person I had trouble getting into the bed because so high. There wasn't a stool available. Also, had to pay an extra $50 which I got back when I checked out even tho I had prepaid the hotel room. Didn't know about that until I checked in.
- 4/5
Wish would have had news channel available and not just sitcoms
- 4/5
Wish would have had news channel available and not just sitcoms
- 5/5
Everyone was wonderfully nice and helpful
- 5/5
Everyone was wonderfully nice and helpful
- 2/5
Must been built in the 1960! Needs updating Food was good
- 2/5
Must been built in the 1960! Needs updating Food was good
- 5/5
All the workers were so nice, and the room was clean and comfortable
- 5/5
All the workers were so nice, and the room was clean and comfortable
- 2/5
Was not good no coffee in morning no lobby bathroom in mornings breakfast over priced for same thing you get at holiday inn express for free front desk was very rude wont be back
- 2/5
Was not good no coffee in morning no lobby bathroom in mornings breakfast over priced for same thing you get at holiday inn express for free front desk was very rude wont be back
- 4/5
The property was very convenient for my stay in Georgia. My room was nice and clean and the staff were nice. I would definitely book again if needed.
- 4/5
The property was very convenient for my stay in Georgia. My room was nice and clean and the staff were nice. I would definitely book again if needed.
- 4/5
The room was stuffy
- 4/5
The room was stuffy
- 5/5
Very clean, close the Interstate, shopping and places to eat.
- 5/5
Very clean, close the Interstate, shopping and places to eat.
- 5/5
Great staff! And people
- 5/5
Very nice experience!
- 5/5
The staff is awesome !
- 5/5
Great experience 💜
- 3/5
Room smelled like smoke
- 3/5
Nothing but Gratitude
- 5/5
Convenient to shopp
- 5/5
Happy with our stay!
- 1/5
Terrible
- 5/5
Great people
- 2/5
The staff was friendly & helpful. The hotel has several conveniences close by such as grocery stores, restaurants, & food chains. Although I appreciate there’s an on-site gym, restaurant, pool, the maintenance around the hotel & rooms was poor. One room had someone’s broken nail on the floor by our bed. The floors were dirty, caulk in baths was poorly dive & looks terrible. The talks & rooms have an unpleasant odor. We wouldn’t stay again.
- 5/5
Great hospitality 😊
- 3/5
I was happy with the stay, except there was blood on the pull out and hair dryer blew up
- 5/5
Convenient for shopping
- 4/5
Room needs to be cleaner. I shouldn't find used condom rapers under the bed. Hair in the bathroom. The elevator smelled like weed and the hallway didnt smell nice. Staff was ok and friendly.
- 5/5
I enjoyed my stay. Location is convenient for shopping
- 5/5
Was a great last minute stay. the room was very clean , beds , pillows and towels were great. would stay again if needed ! Reviews were very good which was why I choose it. I would highly recommend. Only issue not a deterrent was the girl totally stoned out of her mind trying to make a living at the bar there
- 5/5
The staff is really nice it’s a pleasure to feel comfortable in every place you visit or dine or experience , and parking is free and enough space theirs a lot of food places if you want to just scroll and grab a bite and they also have a restaurant that’s also open ! Except Mondays but it’s a great price and location
- 4/5
Great place for the value! Excellent location to Silverback Park.
- 5/5
Holiday Inn was very quiet and convenient
- 5/5
- 4/5
No complaints enjoyed my stay good smelled delicious love the chilled bar area
- 5/5
Everything good I can stay in again
- 4/5
I enjoyed the nice staff and the restaurants around the area.
- 3/5
Fne to stay
- 5/5
Checking
- 5/5
It’s a great place to stay
- 4/5
Property was qiet and convenient
- 1/5
be aware of their deposit it’s probably gonna be more than the price of the room and be prepared for the week long wait for deposit to be turned
- 4/5
Thanks
- 2/5
Staffs are fine(if we don’t count the staffs who clean the towels).
- 5/5
Was a great experience for the day.
- 5/5
Atmosphere
- 2/5
Very rude..
- 4/5
Great place. I just wish they didn’t lock up bathrooms in the lobby. Or allow access to those staying at hotel to those bathrooms after a certain time.
- 5/5
Great property. I would stay here again.
- 4/5
- 5/5
Very clean room and very nice staffs.
- 5/5
Friendly staff, cool restaurant downstairs, near retail, restaurants and major highway. 15 minutes from downtown Atlanta
- 5/5
Very Clean
- 5/5
Good service
- 4/5
Only had one issue staying here.... The Restaurant was closed! The advertisement for the food on the picture looked delicious, but unfortunately they were remodeling. Room was clean and large with a pullout sofa.
- 4/5
This IHG property is well located for travel to Stone Mt. and mall area with local eateries within a short distance drive. Close to main route. Friendly, co- operative staff. Did not like I had to pay for breakfast. Starbucks within walking distance was a plus. Would stay again.
- 3/5
Hotel is under construction. Lounge and bar isnt open. Fee is charged for coffee and juice.
- 5/5
Great customer service
- 4/5
The stay was great! The rooms were very clean and comfortable. I knocked of one star because I was not made aware at booking that there was a $100 deposit. What if I didn’t have the funds? So for lack of transparency I took a star.
- 1/5
We did not even stay. After we checked j. We went to the pool and it was green and nasty. Then went to the room to give our grandson a shower and the shower knobs fell off. When I went downstairs they seems to think it was the nirmal
- 2/5
The room was old and outdated, very disappointing for a holiday inn brand. The room also wasn’t that cleaned
- 5/5
Parking was a little rough but we always found a spot it was very tight with all the trucks but the staff was nice and they let us check in super late leaving from another hotel. I appreciated this stay so much and all of the staff was super nice.
- 5/5
Comfortable and clean. We loved that there was hard floor instead of carpet.
- 2/5
Not enough towels, no outlet to plug our phones.
- 3/5
Remove the smell of the elevators and clean the rooms better
- 2/5
DO NOT STAY HERE! This Holiday Inn does not even have coffee in the lobby for the guest. They charged us $15.00 for a microwaved breakfast which included ONE cup of coffee that tasted like mud. The egg with cheese was like rubber. The sausage was not edible. They gave us a prepackaged cold pastry which was the best thing on the menu. The only good thing was the staff who were super nice!
- 4/5
Air freshener
- 5/5
Great bed
- 3/5
Close to groceries and restaurants
- 5/5
We really enjoyed our stay here. Would definitely like to stay here next time we come to New Orleans. Breakfast was the best.
- 5/5
Corn rooms great staff
- 4/5
good
- 5/5
Great stay Great staff VERY CLEAN ROOMS
- 2/5
Hallway and room smells wet and moldy. Carpet in room dirty , bathroom had long hair on shower walls, area behind the toilet was scary because it had a hole that they tried to patch up. I asked for teo extra face towels but I couldn’t get them until I gave housekeeping two used face towels.
- 5/5
Good service. From the front desk to the cleaning staff.
- 3/5
The staff was amazing.
- 5/5
Great spot
- 5/5
Enjoyed my stay there
- 5/5
It was conveniently located off the highway.
- 4/5
Good customer service and clean hotel.