Extended Stay America Suites Atlanta Marietta Interstate N 

It was a horrible exp experience and the pullout sofa did not even have a mattress, and also it had holes tore all in the cut and wrestling is all over it. And the apartment was very nasty, and we asked for our masters, and they said they do not have any, and we would have to deal with it, and we still haven't got our deposit back. I would not recommend this for nobody else. Alright not even my pet period

Staff was great and helpful, easy check in. Hotel seemed rundown and smelled dirty. Our room was better, but bathroom needed to be remodeled. For a quick and cheaper option and only needing a place to sleep.

Earl (receptionist) was really nice when checking in. Super funny guy! The shower floor was a bit dirty

Would definitely stay here again!! Just a mile walk to the ballpark. Easy access. Staff was so kind!

Overall the place is in need of a lot of maintenance. The staff is nice enough. The breakfast is only a muffin and coffee. There is a lot of rust in bathroom, microwave, fridge, doors - well things just need to be replaced. The place is dog friendly. I have a higher than normal standard living - for the price I paid maybe it was fair but I will not be staying again no matter the price.

This hotel was very run down. The pictures on the app are very deceiving. Check in is at 3 and we walked in at 3:45. Our room wasn’t ready until 4:15. We got into the elevator with another group of people and the elevator stopped right before the 3rd floor where our room was. We had to call the emergency button to go back down to the 1st floor. Had to take the stairs the rest of the night because the elevator was not operating afterwards. Get into our hotel room and the room is very outdated. We did not use the tub because it was disgusting looking and very worn out, black looking. The tv faced the window and we couldn’t watch tv laying in bed. And the couched faced the bed and not the tv either. After the Braves game, we came back to the room to find our door cracked open. Don’t know if somebody came in after we left to give us more towels or what, but the door was open when we returned. Luckily the bed was decent and the hotel was quiet and the AC worked well! The only good thing really to say.

Loud parties in the adjacent room at 1:00 a.m. and management did nothing about them. An hour after I went to bed the air conditioning unit face fell onto the floor in the bedroom The lighting was for in the bedroom TV couch area. Made it feel dirty and dingy. And the clip that held the shower head in was broken and when I turned it on it sprayed all over the floor. You had to hold it in one hand just to take a shower. Just a freaking nightmare. I got locked out of my room twice and management had to come let me in. Toilet leaked around the base. Bathroom floor was always wet Returning at the end of the day you're hit by the smell of mold when you come in. The kitchen cabinets smell like it too. You need to ask for dish soap and no utensils were provided Outside it looks like one of the nicest Extended Stays you'll ever see. Inside it's a s*** hole. Corporate Extended Stay personnel should be ashamed and embarrassed by this hotel.

Terrible. The lady didnt let us check in. Our flight was delayed. They did no show and dont let me.check in at night. What is that. I have checked in at 3am in hotels when traveling. This is so bad customer service for prepaid hotel.

The staff was very friendly and helpful. The only issue was the pull out bed. It was a toddler mattress on a full size frame.

Superb

Staff excellent

Staff excellent

Room had not been cleaned. Breakfast was just granola bars and coffee. Would never stay here again.

Exceptional

We made Reservations and then when we got there we weren't allowed to have the room we booked!! So it was very frustrating for my family

Passable

We called the number outside, and a woman came to the front desk and checked our confirmation number. However, we were refused check-in and told that we were “late” and that check-in was for Monday, even though the reservation was confirmed and paid for that night. We were left outside in the middle of the night with three children, including a sick young child, and had to continue driving to search for another place to stay. Expedia had to open a refund case because the hotel did not honor the reservation. This situation caused a lot of stress and exhaustion for my family.

Staff was nice I was told I didn’t have a room

We made Reservations and then when we got there we weren't allowed to have the room we booked!! So it was very frustrating for my family

Clean

Clean

Got to Hotel and they told me they do not have a room for me even though I had paid for one. Staff was horrible. Didn't try to help or explain anything. This situation ruined my plans for the evening and put me in a real bind on my road trip home. Very bad that Hotels.com does not guarantee me a room afer I already paid for one. Trying to get my money refunded was a nightmare. Had to call several times

Location Smelled like weed in the lobby

Smelled like weed in the lobby

Staff was nice I was told I didn’t have a room

Cons - lobby smelled like weed, room key didn't work upon return to room, no ice maker anywhere, room a little run down. Average hotel but would choose another in the area next time

Close to Truist park Lots of broken things. No cold water in sinks, no working TV remote. 2 extremely flat pillows. VERY SLIPPERY SHOWER. It was okay, but definitely needs some repairs

Lots of broken things. No cold water in sinks, no working TV remote. 2 extremely flat pillows. VERY SLIPPERY SHOWER. It was okay, but definitely needs some repairs

Front desk staff was friendly but the woman in charge who walked around carrying a clipboard came off as rude. I informed the front desk I needed some more towels. The guy told me to leave the old ones outside my door, so I did. Several hours later the boss lady knocked on my door. She asked if I put those towels outside my door and I told her I did as I was instructed. She told me (and wasn’t polite about it) that I had to put them in a bag and take them to the front desk and then they would wash them and bring them back to me. I thought being a hotel and all they would change out the towels every other day. Room also had a smell and the mattress on sofa bed had stains so I decided not to use it. Bathroom door would not shut and tub was dirty. Won’t stay there again.

This hotel and staff are amazing I’m extremely appreciative to have found a hotel that a comedates

Breakfast was just muffins and coffee qnd also the bathtub was not good

The property was in a good location. Walking distance from trusit park The smell was stale and old . The carpet in my room was filthy.

The property was in a good location. Walking distance from trusit park The smell was stale and old . The carpet in my room was filthy.

The plumbing in the room wasn't even connected. The stove was missing and naked wires were exposed. The pull out sofa mattress was so poor my children woke up with spring imprints on their skin.

The staff went out of their way to be helpful and moved me to a bigger room when my room wasn't ready. It was a nice little walk to the Truist stadium but an enjoyable walk. Pool was not yet open on 5 May but should be soon

The location is perfect. It is a 5 minute drive to the stadium and the roxy. There was a strong smoke smell( the illegal kind) walking in the front door, and along the whole first floor. They also say that breakfast is included, but the only thing they had was 6 muffins and a pack of granola bars. This is in no way considered breakfast. They also charge for the internet.which is a bit disappointing.

There was a strong smoke smell( the illegal kind) walking in the front door, and along the whole first floor. They also say that breakfast is included, but the only thing they had was 6 muffins and a pack of granola bars. This is in no way considered breakfast. They also charge for the internet.which is a bit disappointing.

The staff went out of their way to be helpful and moved me to a bigger room when my room wasn't ready. It was a nice little walk to the Truist stadium but an enjoyable walk. Pool was not yet open on 5 May but should be soon

Bad

This is the only Extended Stay worth staying at in ATL. The Rest of them in ATL especially the one near Home Depot is horrendous!

It was walking distance to the Braves game!!

Bad

BRANDEN AND MEAGEAN Are awesome they treat you like family. Well my room door needed repair. This is not fault of the maintenance staff look like a lot of renovation and upgrades are happening. I felt so safe there

Well my room door needed repair. This is not fault of the maintenance staff look like a lot of renovation and upgrades are happening. I felt so safe there

The staff are absolutely delightful however the quality of the hotel is not that great. We don't have an hair dryer in our room when we check in even though it says that it's part of the amenities. The breakfast foods are not good at all. There's an empty bottles of shampoo and conditioner in our bathroom, the TV is in the brink of breaking and the lighting in the room is poor. Unfortunately I will not recommend this hotel.

Parking was well lit. The staff was super friendly and helpful. Room was clean, but could use an update.

Very quiet, decent location. Easy check in. Doors didn’t all have card access, back ones broken. Seen roaches 1-2 times. Took forever to get dishes & pots. Stove & dishwasher didn’t work, never had someone look at it as promised. Bathroom humidity was insane. The covers on the pull out couch were dirty when we checked in, they did replace it. WiFi went out a lot and I work remote.

Very quiet, decent location. Easy check in. Doors didn’t all have card access, back ones broken. Seen roaches 1-2 times. Took forever to get dishes & pots. Stove & dishwasher didn’t work, never had someone look at it as promised. Bathroom humidity was insane. The covers on the pull out couch were dirty when we checked in, they did replace it. WiFi went out a lot and I work remote.

Nothing The hole place stunk of Marijuana and drugs, the lobby was smokey with Marijuana smoke.

Nothing The hole place stunk of Marijuana and drugs, the lobby was smokey with Marijuana smoke.

Disappointing

The check in process was weird and inconvenient. The place smelled like mold and cigarettes throughout the premises. THEN there were cockroaches and crickets in our room! Disgusting and would never book again!!!

Staff was very helpful. Ice machine was broken and it would have been a good idea to have full ice trays waiting in the freezer.

Bad

Bad

Bad

This place is disgusting, there’s mold in the rooms. The amenities are broken or destroyed beyond use. Bathrooms nasty it looks like housekeeping doesn’t even work.

Staff was very helpful and courteous. Location was great to walk to ballgame. Room was clean.

First room refrigerator and air some work smelled like pee. When asked for a working refrigerator they told me to wait 10 mins and never came to change it. Manger also told staff not to switch us rooms. After asking about the refrigerator again we got a new room. Only for that room to have roaches. 10/10 would not recommend

Close proximity to venues Inside, very out dated and unclean.

Close proximity to venues Inside, very out dated and unclean.

Everything. Friday night we reported to front desk, by email, and on booking.com that the bathroom sink was clogged. No one ever responded ded and we had to brush our teeth in the kitchen sink. Kitchen had no dishes as stated in the amenities. The shower had the soap hold torn off and mold growing, water would only get luke warm and it appeared there was mud or rust clogging the tub so water would not drain fast. The entire stay the hotel reeked of weed despite having signs stating no smoking or vaping.

Distance to stadium Everything. Friday night we reported to front desk, by email, and on booking.com that the bathroom sink was clogged. No one ever responded ded and we had to brush our teeth in the kitchen sink. Kitchen had no dishes as stated in the amenities. The shower had the soap hold torn off and mold growing, water would only get luke warm and it appeared there was mud or rust clogging the tub so water would not drain fast. The entire stay the hotel reeked of weed despite having signs stating no smoking or vaping.

Parking was safe Nice area. Our room looked filthy. The tub was horrible. Lights didn’t work. I chalked it up as beings cheaper hotel. It did what it needed but I wouldn’t stay there again.

Bad

They allowed us to cancel our stay with a full refund. We arrived on an early flight and called to ask about early check-in that morning. We were informed that we could arrive anytime and get into our room, but would pay a $30 fee if we arrived before noon. We arrived right around noon and were told they were still cleaning our room. The front desk strongly implied we were being unreasonable by expecting them to fulfill their own promise that we could get into our room whenever we arrived. They claimed they never said we could get into our room early. They were extremely rude to us throughout the process. We continued to wait around and be brushed off until around 2:15pm, at which point we were given a room that had clearly only had the linens changed. The floors were dirty, the counters were sticky, there was no toilet paper, and the pull-out couch we paid for didn’t have a mattress. We waited another half hour after they said they would bring us to a different room before we decided to try a different hotel. When we went to request we be refunded, there were 2 other groups of guests having the same issue as us, so it seems to be a pattern. They told us all that if we hadn’t requested to check in early, the rooms would have been fine - blaming us for their own actions. If we had been told upfront that we couldn’t check in until the check-in time, we would have had zero issues - don’t tell your guests they can get their room if you can’t guarantee it will be ready by the time you say it will.

Our room was filthy. Tv missing in living room. Night stand missing in bedroom. Floors were dirty. Definitely in need of updating.

Smell like a trash bag All dirt in the entrance hallway and the room Pictures on google review

We couldn’t even stay there because the hotel smelled awful and there were bugs crawling across the bed. Also had a broken kitchen cabinet

Parking was easy and secure, bathroom to old, need to change the bathtub

The people were nice The hotel was not clean and my room had an awful smell that stuck to my clothes.

Close to a lot of restaurants, stores and six flags

Staff was nice. Room had clean beds. Building definitely a little dated and showing some wear, but it was a decent place to sleep for 1 night for a braves game. Within fair walking distance to Truist Park and the battery if you have good legs.

More like a Motel than a hotel. Burn marks on the curtains, stains on the walls and shower, the entire place smelt like cigarettes. Someone definitely had a smoke in our bathroom and bedroom. Will never book again.

Location Was not clean room made me and my daughter itch, there was mold in the bathroom

It met our needs for a quick place to sleep while traveling. The bed was not a queen as advertised. Unless a queen is a double bed in Georgia. The breakfast is a "grab and go" as described. So don't plan on hot the hot foods you see at other hotels.

This hotel was filthy and rundown and is probably the worst budget hotel I have ever stayed in. The counters and floor in our room weren't even clean. I would rather sleep in my vehicle than stay here again.

We did get in late so the staff was away from the desk for the night we had to call in from outside because the doors were locked. It took a little while for someone to get there, but once there the process was decent. The room was what is typical for the price I suppose, but the blinds would not close all the way. The bathrooms were awful and could use some much needed work. The tub was so old it had unsightly rust spots that upon first look I thought it was blood, but it wasn’t. The toilet also did not flush, but we didn’t have a phone in the room to call down to advise. For a few extra bucks I would choose a different place and not try to save money.

Horrible. Wish we had thought to read previous reviews! 1st room bed wasn't made, 2nd room toilet broken, no towels, no bedside table, and no phone in room to call down to the front desk. I'd sleep in my car before ever staying here again!

The room was filthy when we arrived. There were actual piles of bugs and dirt in the corners of the room, the surfaces and counters were dusty and sticky, the fridge was sticky, the bathtub needs to be completely replaced, and the toilet is not attached to the floor. We had to go buy Clorox wipes just to be able to stay comfortably for two nights. Its really disappointing that the owners of this hotel think so little of their guests. Just because we can’t afford to stay in a more expensive place doesn’t mean we deserve to stay in filth.

There was kitchen and floor was really poor condition! Not good … there is some damage I m adding pictures

Outdated and unclean

Good stay

The staff was awesome. The room is awesome.

The staff was awesome. The room is awesome.

The area was really nice Roaches, dirty carpets, dirty tub, no hot water

The tv did not properly work. There was no hot water in the shower. And dead roaches all over the bathroom sink & floor!!! And this was after in waiting over an hour to check in because the staff was making sure to have the room cleaned.

The tv did not properly work. There was no hot water in the shower. And dead roaches all over the bathroom sink & floor!!! And this was after in waiting over an hour to check in because the staff was making sure to have the room cleaned.

Staff is excellent and very helpful.

Hallways weren't kept up; kitchenette had no utensils, plates, or cookware. Breakfast was practically non-existent. Door locks did not work well.

Hallways weren't kept up; kitchenette had no utensils, plates, or cookware. Breakfast was practically non-existent. Door locks did not work well.

Clean, great staff, very accommodating and fresh towels. Full kitchen. No cigarette smells in the hotel. The manager Ms. Brandon is so pleasant. She treats the guest and her staff very well. We felt very welcomed!!

Clean, great staff, very accommodating and fresh towels. Full kitchen. No cigarette smells in the hotel. The manager Ms. Brandon is so pleasant. She treats the guest and her staff very well. We felt very welcomed!!

The only thing that was decent there was the staff.

The only thing that was decent there was the staff.

Location was prime … very easy from main hwy Room very dirty …. More so bathroom ….

Totalmente un engaño las fotografias que tienen en el perfil. El desayuno que dicen ofrecer es una estafa había solo unas jarras de café, crema y azúcar. Todo estaba sumamente sucio, pedì una habitación NO SMOKING y apestaba a cigarro incluso estaba quemada la mesa. Los muebles viejos y descompuestos, la tv quebrada y el baño viejo y asqueroso. Lo peor El seguro de la.puerta NO CERRABA. Y temí por la seguridad en todo.

Totalmente un engaño las fotografias que tienen en el perfil. El desayuno que dicen ofrecer es una estafa había solo unas jarras de café, crema y azúcar. Todo estaba sumamente sucio, pedì una habitación NO SMOKING y apestaba a cigarro incluso estaba quemada la mesa. Los muebles viejos y descompuestos, la tv quebrada y el baño viejo y asqueroso. Lo peor El seguro de la.puerta NO CERRABA. Y temí por la seguridad en todo.

Police presence with no staff or employees at location. Was not able to stay at location. Nothing!!!!!!!

Mold in bathtub, unfriendly staff

The staff.. Desmond is phenomenal. He is kind and very helpful.. and very professional.. Everything was perfect

They close the desk at a certain time and have you call a phone outside the building who answer and then hang up. Key wasn't working and I was stuck outside for about 30 minutes. Not enough pillows and when asked for towels worker on 12/27/25 night shift refused to get them. Breakfast is a joke and cleanliness is a -100. Never again.

They close the desk at a certain time and have you call a phone outside the building who answer and then hang up. Key wasn't working and I was stuck outside for about 30 minutes. Not enough pillows and when asked for towels worker on 12/27/25 night shift refused to get them. Breakfast is a joke and cleanliness is a -100. Never again.

Good amenities

Good amenities

There was no one available to check us in. We were sent to another hotel.

There was no one available to check us in. We were sent to another hotel.

Arrived late and no one was there to check us in. The after hours phone did not work. We finally got a hold of someone who woke up the night attendant. She was extremely rude at first then was a little nicer. We were not allowed to check in because they said we were to late. I got hotels.com involved & they couldnt do anything but said they would try to get a refund for us. I was later informed the manager never responded or approved the refund so we wouldnt be getting it. The lobby and surroundings were filthy and we were told by someone staying there that there was some sort of accident the day before involving police etc. I would NOT recommend this hotel at all.

Arrived late and no one was there to check us in. The after hours phone did not work. We finally got a hold of someone who woke up the night attendant. She was extremely rude at first then was a little nicer. We were not allowed to check in because they said we were to late. I got hotels.com involved & they couldnt do anything but said they would try to get a refund for us. I was later informed the manager never responded or approved the refund so we wouldnt be getting it. The lobby and surroundings were filthy and we were told by someone staying there that there was some sort of accident the day before involving police etc. I would NOT recommend this hotel at all.

General Manager was RUDE ANGRY and I was very uncomfortable with her behavior. She was on the phone arguing with someone while she checked me in, Like i was not there them later that day. She yelled at me andnthen followed me to yell at me some more when all she had to do WAS SAY SORRY.

General Manager was RUDE ANGRY and I was very uncomfortable with her behavior. She was on the phone arguing with someone while she checked me in, Like i was not there them later that day. She yelled at me andnthen followed me to yell at me some more when all she had to do WAS SAY SORRY.

Room, amenities, cleanliness, smell

Room, amenities, cleanliness, smell

Great staff service!

Great staff service!

Everything was bad

Everything was bad

I recommend that they mop all stairwells not just the ones with high traffic going through them. The stairwell close to me needs some serious attention.

I recommend that they mop all stairwells not just the ones with high traffic going through them. The stairwell close to me needs some serious attention.

Staff was not friendly

Staff was not friendly

Need to upgrade locks and keycards; was locked out again.

Need to upgrade locks and keycards; was locked out again.

Very walkable location.

Very walkable location.

Within 5-10 minute drive to everything.

Within 5-10 minute drive to everything.

Very clean inside and out.

Very clean inside and out.

Still digging the path around the lake close to the location.

Still digging the path around the lake close to the location.

Staff continues to be friendly, particularly Desmond, Kamica and Brandon.

Staff continues to be friendly, particularly Desmond, Kamica and Brandon.

I didn't like getting locked out of my room because the door locks need to be upgraded. Very frustrating and inconvenient.

I didn't like getting locked out of my room because the door locks need to be upgraded. Very frustrating and inconvenient.

Quite in the hallways and outside as welll.

Quite in the hallways and outside as welll.

Love the lake behind the property.

Love the lake behind the property.

I haven't seen a roach since being here therefore the halls are clean and smells pleasant. Housekeeping routinely vacuums the floors and appears that maintenance keep things in working condition inside and outside of the premises. Staff continues to be friendly, helpful and always available when needed. All appliances & HVAC system are in good condition and never had problems. Lastly, it is relatively quite both in and outside of the premises. The breakfast is subpar to say the least. Although I know that staff can only provide what is given to them from corporate I'm assuming – so it's not their fault. The only "complaint" I have is that the doors need to be upgraded to work with current technology. For instance, I've been locked out a few times before I was told by staff not to have my key card(s) in my pocket with either my cell phone or bluetooth headphones. This could be a potential safety issue because a couple times this happened I was locked out the building entirely late in the evening waiting several minutes for night staff to arrive. Overall, I am very satisfied here until I procure housing and I would once again, HIGHLY recommend this location to anyone and everyone who asks.

I haven't seen a roach since being here therefore the halls are clean and smells pleasant. Housekeeping routinely vacuums the floors and appears that maintenance keep things in working condition inside and outside of the premises. Staff continues to be friendly, helpful and always available when needed. All appliances & HVAC system are in good condition and never had problems. Lastly, it is relatively quite both in and outside of the premises. The breakfast is subpar to say the least. Although I know that staff can only provide what is given to them from corporate I'm assuming – so it's not their fault. The only "complaint" I have is that the doors need to be upgraded to work with current technology. For instance, I've been locked out a few times before I was told by staff not to have my key card(s) in my pocket with either my cell phone or bluetooth headphones. This could be a potential safety issue because a couple times this happened I was locked out the building entirely late in the evening waiting several minutes for night staff to arrive. Overall, I am very satisfied here until I procure housing and I would once again, HIGHLY recommend this location to anyone and everyone who asks.

All staff members service is beyond phenomenal and they all helped my family more than i expected making our stay very comfortable and relaxing. I wish other hotel/motel businesses had more people like them. I have no issues nor complaints about anything here , the staff made me feeling like family. My experience staying here is the reason i have extended my stay here and haven't left. They all deserve a raise.

All staff members service is beyond phenomenal and they all helped my family more than i expected making our stay very comfortable and relaxing. I wish other hotel/motel businesses had more people like them. I have no issues nor complaints about anything here , the staff made me feeling like family. My experience staying here is the reason i have extended my stay here and haven't left. They all deserve a raise.

Mold everywhere greasy floors sticky counters smelly hallways

Mold everywhere greasy floors sticky counters smelly hallways

The A/C worked just fine. We did not use the kitchen. The place was old outdated smelled had stains on the carpet. Thankfully, the staff was very nice and easy to work with.

The A/C worked just fine. We did not use the kitchen. The place was old outdated smelled had stains on the carpet. Thankfully, the staff was very nice and easy to work with.

Staff were friendly. Sheets and bedding not provided in room for pull out. Carpeting made from feel dirty and room smelled musty/stinky. Had to open windows as the hotel is very run down and needs room upgrades. Pull out bed dirty. Location close proximity and pricing higher than quality expected.

Staff were friendly. Sheets and bedding not provided in room for pull out. Carpeting made from feel dirty and room smelled musty/stinky. Had to open windows as the hotel is very run down and needs room upgrades. Pull out bed dirty. Location close proximity and pricing higher than quality expected.

The staff was amazing and very helpful. The condition of the room was not good, my pull out couch didn’t have a mattress in it so the cushions were leaning back. The chair had cuts in the leather, stains on the wall. Some of the wall outlets didn’t work and I had to replace my room cards three times. I was locked out the building because they demagnetize easily.

The staff was amazing and very helpful. The condition of the room was not good, my pull out couch didn’t have a mattress in it so the cushions were leaning back. The chair had cuts in the leather, stains on the wall. Some of the wall outlets didn’t work and I had to replace my room cards three times. I was locked out the building because they demagnetize easily.

In our room the table was coming off from the wall, floors were kinda sticky, didn’t have extra pillows when asked, breakfast was less than to be desired.

In our room the table was coming off from the wall, floors were kinda sticky, didn’t have extra pillows when asked, breakfast was less than to be desired.

Dirty. Everything dirty. From the windows to the walls . Till the sweat dropped down my ****s. But fr. Roach carried his baby across the sink in front of my very eyes. Debris on the floor as soon as u hit the elevator to ur room. And the smell. Omg. Must do better. And it seemed like people were living in the parking lot. But good customer service besides the other shenanigans..

Dirty. Everything dirty. From the windows to the walls . Till the sweat dropped down my ****s. But fr. Roach carried his baby across the sink in front of my very eyes. Debris on the floor as soon as u hit the elevator to ur room. And the smell. Omg. Must do better. And it seemed like people were living in the parking lot. But good customer service besides the other shenanigans..

black mold on shower curtain. kitchen was convenient. Some staff were great , other staff were subpar.

black mold on shower curtain. kitchen was convenient. Some staff were great , other staff were subpar.

Horrible service, our room had no hot water, the bed was nearly flat, we asked to be moved and was given the run around, finally got moved only.for the bed to still be flat and was treated like absolute dirt by one of the front desk clerks who told us to deal with it or leave

Horrible service, our room had no hot water, the bed was nearly flat, we asked to be moved and was given the run around, finally got moved only.for the bed to still be flat and was treated like absolute dirt by one of the front desk clerks who told us to deal with it or leave

Rooms was dirty Door didn’t lock Office staff has nasty attitude

Rooms was dirty Door didn’t lock Office staff has nasty attitude

Although this was not the worst hotel I've ever stayed in, it was pretty close to it. When you're in college, you don't know any better, but I'm way past those days. Labor Day weekend, 2 big concerts in town, last big weekend of the summer and the pool was not available; half the pool was green, and the chairs were all flipped over; no poolside relaxing or sipping. The beds were soooooo uncomfortable and the sheets had old stains on them. The bathroom had old, used towels still hanging from the shower from what I assume was the previous visitor's stay. When asked about more towels, we were told we had to bring the old towels down first and then wait on the laundry to be completed before they brought us fresh ones. We just went to Walmart and bought our own towels. We ran out of tissue and had to use Kleenex because apparently, the front desk closed at some point during the evening, so if we needed assistance, it was definitely not available. To top all of that off, there were small roaches crawling around. From the appearance of other guests, this hotel was more of an apartment complex. Not judging anyone, but we saw a guest with a house arrest anklet on; information I'd like to have known before booking. I guess you get what you pay for. I thought I was getting lucky on the price because I'd booked so far in advance, however, I was VERY WRONG!!! Unless there is a drastic change over the next day or so, my advice would be KEEP SCROLLING, find another hotel!!!

Although this was not the worst hotel I've ever stayed in, it was pretty close to it. When you're in college, you don't know any better, but I'm way past those days. Labor Day weekend, 2 big concerts in town, last big weekend of the summer and the pool was not available; half the pool was green, and the chairs were all flipped over; no poolside relaxing or sipping. The beds were soooooo uncomfortable and the sheets had old stains on them. The bathroom had old, used towels still hanging from the shower from what I assume was the previous visitor's stay. When asked about more towels, we were told we had to bring the old towels down first and then wait on the laundry to be completed before they brought us fresh ones. We just went to Walmart and bought our own towels. We ran out of tissue and had to use Kleenex because apparently, the front desk closed at some point during the evening, so if we needed assistance, it was definitely not available. To top all of that off, there were small roaches crawling around. From the appearance of other guests, this hotel was more of an apartment complex. Not judging anyone, but we saw a guest with a house arrest anklet on; information I'd like to have known before booking. I guess you get what you pay for. I thought I was getting lucky on the price because I'd booked so far in advance, however, I was VERY WRONG!!! Unless there is a drastic change over the next day or so, my advice would be KEEP SCROLLING, find another hotel!!!

The room and facilities had numerous issues: the kitchen had absolutely nothing in it—not even plates, utensils, or paper towels. When I asked the front desk, they said the entire hotel only had two plates available. There was no microwave, no TV remote until I requested one, no hair dryer at all, and the bathroom ventilation was broken. The toilet paper didn’t even have a holder; it was just placed on the counter. On top of that, there were holes in the walls, and the next morning the bathroom light went out completely, leaving it in total darkness. At that point, I decided to cancel my second night and moved to another hotel. The only positive was the staff—they were kind and polite—but the overall condition of the hotel was unacceptable. I would not recommend staying here.

The room and facilities had numerous issues: the kitchen had absolutely nothing in it—not even plates, utensils, or paper towels. When I asked the front desk, they said the entire hotel only had two plates available. There was no microwave, no TV remote until I requested one, no hair dryer at all, and the bathroom ventilation was broken. The toilet paper didn’t even have a holder; it was just placed on the counter. On top of that, there were holes in the walls, and the next morning the bathroom light went out completely, leaving it in total darkness. At that point, I decided to cancel my second night and moved to another hotel. The only positive was the staff—they were kind and polite—but the overall condition of the hotel was unacceptable. I would not recommend staying here.

Debris behind the door that hadn’t been swept. The tub had black grime in it, No sheets on the pull out couch, no extra sheets in the room, no trash cans in the room or bathroom, both tv remotes were missing, the ENTIRE lobby as well as outside the hotel reeked of marijuana, the furniture piled up outside was alarming, especially with the slight smell of raid among the weed. we decided to check out and stay somewhere else, spend the extra money definitely not worth the 240 we paid. Wish I took photos besides the outside but if you don’t take my word for it it’s on you.

Debris behind the door that hadn’t been swept. The tub had black grime in it, No sheets on the pull out couch, no extra sheets in the room, no trash cans in the room or bathroom, both tv remotes were missing, the ENTIRE lobby as well as outside the hotel reeked of marijuana, the furniture piled up outside was alarming, especially with the slight smell of raid among the weed. we decided to check out and stay somewhere else, spend the extra money definitely not worth the 240 we paid. Wish I took photos besides the outside but if you don’t take my word for it it’s on you.

The front desk attendant was was polite and easy to work with

The front desk attendant was was polite and easy to work with

Do not stay here. Looks nice on the outside, but the place is terrible. Carpet is worn. Lighting is poor. Furniture and bed needs replacing.

Do not stay here. Looks nice on the outside, but the place is terrible. Carpet is worn. Lighting is poor. Furniture and bed needs replacing.

The pictures our false advertisement. The Lobby looks decent, but as you continue to the rooms you can see how nasty everything is. The halls and rooms with carpet aee stained and dirty. The rooms with hardwood look and feel as if someone cooked bacon everyday in the room for a year. When checking in noone told us the pool was closed, which is one of the reasons why we booked here. When we got on the elevator, after checking in, we saw the letter posted on the wall that stated once you've checked in you agree to the stay knowing the pool was closed! No sign at check in. Not a word from front desk. Trying to stay optimistic while walking down the staind hallways, we finally made it to our room. Wow!! Was all I could say!! I saw a dirty flip flop on the floor by one of the beds so I slid the bed over and was sickened by what I saw. Garbage, pills, filth!! We had purchased tickets to the aquarium two weeks prior for 4o clock and with running into traffic we wanted to give ourselves a hour to get there. I told my husband I would deal with it when we got back. Upon our arrival back, I called the front desk for a broom, dustpan, something. I told them the situation and the gentleman moved our rooms. Still in the other room their was dirty socks under the beds, shower that you barely wanted to step in bc it was so filthy. Some was stains, but most was stuff that just hadn't been touched in a long time. Absolutely nasty!! If you are bringing children like I did. Do not book here!

The pictures our false advertisement. The Lobby looks decent, but as you continue to the rooms you can see how nasty everything is. The halls and rooms with carpet aee stained and dirty. The rooms with hardwood look and feel as if someone cooked bacon everyday in the room for a year. When checking in noone told us the pool was closed, which is one of the reasons why we booked here. When we got on the elevator, after checking in, we saw the letter posted on the wall that stated once you've checked in you agree to the stay knowing the pool was closed! No sign at check in. Not a word from front desk. Trying to stay optimistic while walking down the staind hallways, we finally made it to our room. Wow!! Was all I could say!! I saw a dirty flip flop on the floor by one of the beds so I slid the bed over and was sickened by what I saw. Garbage, pills, filth!! We had purchased tickets to the aquarium two weeks prior for 4o clock and with running into traffic we wanted to give ourselves a hour to get there. I told my husband I would deal with it when we got back. Upon our arrival back, I called the front desk for a broom, dustpan, something. I told them the situation and the gentleman moved our rooms. Still in the other room their was dirty socks under the beds, shower that you barely wanted to step in bc it was so filthy. Some was stains, but most was stuff that just hadn't been touched in a long time. Absolutely nasty!! If you are bringing children like I did. Do not book here!

It was false advertising no pool as said no breakfast as said they only had grab and go which was only muffins and coffee mattresses was filthy

It was false advertising no pool as said no breakfast as said they only had grab and go which was only muffins and coffee mattresses was filthy

La habitacion tenia cucarachas. El baño no tenia cortina de ducha y se mojaba todo. Muy oscuro el area de estacionamiento. El staff todos muy amables y serviciales.

La habitacion tenia cucarachas. El baño no tenia cortina de ducha y se mojaba todo. Muy oscuro el area de estacionamiento. El staff todos muy amables y serviciales.

Noisy, Cockroaches

Noisy, Cockroaches

Everything was great. The pool was closed, which was a bummer.

Everything was great. The pool was closed, which was a bummer.

The room smelled like old food. The pool was not in service and looks like it won’t ever be despite being told it would be serviced soon. The parking lot had cloths on the ground and it did not look well maintained. The only good thing was it is right by the baseball stadium.

The room smelled like old food. The pool was not in service and looks like it won’t ever be despite being told it would be serviced soon. The parking lot had cloths on the ground and it did not look well maintained. The only good thing was it is right by the baseball stadium.

We stayed for 10 days. There was no Wi-Fi, no housekeeping without request, and swimming pool was empty during the hottest time of the year. We had to kill many trails of ants on the counters, and around the refrigerator. If I have to get toilet paper, towels, washcloths, and soaps from the desk multiple times during the stay you should pay us as your housekeeping staff. The A/C & Refrigerator/Freezer both worked well.

We stayed for 10 days. There was no Wi-Fi, no housekeeping without request, and swimming pool was empty during the hottest time of the year. We had to kill many trails of ants on the counters, and around the refrigerator. If I have to get toilet paper, towels, washcloths, and soaps from the desk multiple times during the stay you should pay us as your housekeeping staff. The A/C & Refrigerator/Freezer both worked well.

The negatives….the pool was empty and out of commission and I filtered my choices before selecting a hotel, that it must have an outdoor pool! Very disappointing for my kids! The water didn’t work for around 4 hours on Saturday which made stuff difficult for us. We needed more towels and were told they didnt have any more. The breakfast was pathetic. The workers were only there to make that hourly. Zero cust service from the front desk skinny guy. I can go on and on about this awful place! I paid over $200 a night!!!

The negatives….the pool was empty and out of commission and I filtered my choices before selecting a hotel, that it must have an outdoor pool! Very disappointing for my kids! The water didn’t work for around 4 hours on Saturday which made stuff difficult for us. We needed more towels and were told they didnt have any more. The breakfast was pathetic. The workers were only there to make that hourly. Zero cust service from the front desk skinny guy. I can go on and on about this awful place! I paid over $200 a night!!!

I had booked a king room but during check in they moved me to a double bed. The air conditioner leaked water pretty heavily so the floor stayed covered in towels. The hot water in the shower didn’t work. Also the main reason I booked here was for the pool that had zero water in. The customer service was ok. All around I’ll definitely do my research before just booking anywhere again to make sure it’s a pleasant stay and what I was expecting.

I had booked a king room but during check in they moved me to a double bed. The air conditioner leaked water pretty heavily so the floor stayed covered in towels. The hot water in the shower didn’t work. Also the main reason I booked here was for the pool that had zero water in. The customer service was ok. All around I’ll definitely do my research before just booking anywhere again to make sure it’s a pleasant stay and what I was expecting.

In town for baseball, hotel was easy on & off i75, walking distance from Truist Park, & had several great restaurants close.

In town for baseball, hotel was easy on & off i75, walking distance from Truist Park, & had several great restaurants close.

Room was not ready at 3pm and the pool was closed even though both were part of the hotel description. We showed up at 4pm and told to wait 20 min. When we returned 30+ min later, room was still not ready. When we asked how long the manager told us she could not give us a time. When we said that's ridiculous, we have an event to get to, she told us to leave and we would get a refund. No refund was given. While we were in the lobby, other patrons had complaints about room cleanliness as well. Staff was unhelpful, rude, and lied to us. DO NOT STAY HERE!

Room was not ready at 3pm and the pool was closed even though both were part of the hotel description. We showed up at 4pm and told to wait 20 min. When we returned 30+ min later, room was still not ready. When we asked how long the manager told us she could not give us a time. When we said that's ridiculous, we have an event to get to, she told us to leave and we would get a refund. No refund was given. While we were in the lobby, other patrons had complaints about room cleanliness as well. Staff was unhelpful, rude, and lied to us. DO NOT STAY HERE!

No hubo habitacion

No hubo habitacion

This property fell below our expectations. The check in was slow. The hallway smelled terrible. The hair dryer, bathroom door and soap dish were all broken. The mattress for the sofa bed was u shaped and had springs that poked through the padding. And the promised breakfast was severely lacking.

This property fell below our expectations. The check in was slow. The hallway smelled terrible. The hair dryer, bathroom door and soap dish were all broken. The mattress for the sofa bed was u shaped and had springs that poked through the padding. And the promised breakfast was severely lacking.

Check in was 30 minutes delayed because rooms weren’t ready. Tub in shower was rusted and deteriorating. Couldn’t get blankets or pillows for pull out couch until the following day. Room had a bad smell at the entrance. The kitchen cupboards were visibly dirty, the freezer worked fine but the refrigerator wouldn’t keep cool. Phone in room wasn’t working. Animals had definitely been in the room before as I had tons of animal hair on my socks. Carpets were pilling and not cleaned very well, there was a receipt and blunt wrapper left on the floors. Lastly, tried to use the pool but it was covered with algae and debris. Staff was nice but never at the front desk.

Check in was 30 minutes delayed because rooms weren’t ready. Tub in shower was rusted and deteriorating. Couldn’t get blankets or pillows for pull out couch until the following day. Room had a bad smell at the entrance. The kitchen cupboards were visibly dirty, the freezer worked fine but the refrigerator wouldn’t keep cool. Phone in room wasn’t working. Animals had definitely been in the room before as I had tons of animal hair on my socks. Carpets were pilling and not cleaned very well, there was a receipt and blunt wrapper left on the floors. Lastly, tried to use the pool but it was covered with algae and debris. Staff was nice but never at the front desk.

I could’ve stayed at a much nicer resort for the same amount of money and I feel completely misled and disappointed. I was counting on breakfast to save some money and ended up having to eat out as a result. I DO NOT recommend this to anyone.

I could’ve stayed at a much nicer resort for the same amount of money and I feel completely misled and disappointed. I was counting on breakfast to save some money and ended up having to eat out as a result. I DO NOT recommend this to anyone.

On top of all that, someone knocked on my door at 9:30pm, woke my kids up, and before I could even walk the 10 steps to the door they had already keyed themselves in and opened the door. I had the locks on. They said they needed to get under the sink and turn my water off to replace a valve for the building. I’m not a plumber, but the whole building is under my sink? I declined and said no, my kids are asleep. They said well ok it’s going to be loud for a few hours. It was strange and I didn’t hear them knock on any other doors.

On top of all that, someone knocked on my door at 9:30pm, woke my kids up, and before I could even walk the 10 steps to the door they had already keyed themselves in and opened the door. I had the locks on. They said they needed to get under the sink and turn my water off to replace a valve for the building. I’m not a plumber, but the whole building is under my sink? I declined and said no, my kids are asleep. They said well ok it’s going to be loud for a few hours. It was strange and I didn’t hear them knock on any other doors.

It was horrible don’t stay here, saw roaches too

It was horrible don’t stay here, saw roaches too

You get what you paid for. Hotel had a smell to it, mattresses were sinking. Didnt try the breakfast

You get what you paid for. Hotel had a smell to it, mattresses were sinking. Didnt try the breakfast

When I arrived it was no one at the reception desk for a while. As soon as I entered the room there was an overwhelming smell of stench. It was so unpleasant I asked to switch rooms, the reception told me all the rooms were booked. I had to sleep with a rag over my nose. The room was dirty, not vacuumed or cleaned. The bathroom tub was not cleaned and disgusting. Paint is chipping from the walls. The window would not close and it was dead bugs. The tv had fingerprints smothered all around it. There was no shower curtain. So water was all over the floor. I would never step foot in that place again.

When I arrived it was no one at the reception desk for a while. As soon as I entered the room there was an overwhelming smell of stench. It was so unpleasant I asked to switch rooms, the reception told me all the rooms were booked. I had to sleep with a rag over my nose. The room was dirty, not vacuumed or cleaned. The bathroom tub was not cleaned and disgusting. Paint is chipping from the walls. The window would not close and it was dead bugs. The tv had fingerprints smothered all around it. There was no shower curtain. So water was all over the floor. I would never step foot in that place again.

Meh

Meh

The property had multiple people outside smoking weed and hanging around vehicles. My buddy had his fuel siphoned from his tank over night. The entire property had a stench to it. The AC on the third floor did not work. My room was not cleaned prior to my arrival, I found pillows lying on the couch and beds were not made nor had blankets. There was a hole in the ceiling and mold in the bathroom.

The property had multiple people outside smoking weed and hanging around vehicles. My buddy had his fuel siphoned from his tank over night. The entire property had a stench to it. The AC on the third floor did not work. My room was not cleaned prior to my arrival, I found pillows lying on the couch and beds were not made nor had blankets. There was a hole in the ceiling and mold in the bathroom.

It seemed like everything was broken in the hotel, our bathroom had the stale smell of urine, the tub and shower was so curved i couldn't stand upright. TV stand broken. From the outside you could see screens half on windows. The only saving grace is it was within walking distance to Truist Park. However, next time, I'd rather drive further than be that close

It seemed like everything was broken in the hotel, our bathroom had the stale smell of urine, the tub and shower was so curved i couldn't stand upright. TV stand broken. From the outside you could see screens half on windows. The only saving grace is it was within walking distance to Truist Park. However, next time, I'd rather drive further than be that close

First , me had a room for 6 and the sofa bed was broken, obviously they could not change our room. So two people had to sleep on the floor. The facility when you drive in has people hanging out in the parking lot all around. The hallways inside smell like marijuana and cigarettes. The rooms and hallways look very outdated. And the breakfast is just bagels toast and oatmeal.

First , me had a room for 6 and the sofa bed was broken, obviously they could not change our room. So two people had to sleep on the floor. The facility when you drive in has people hanging out in the parking lot all around. The hallways inside smell like marijuana and cigarettes. The rooms and hallways look very outdated. And the breakfast is just bagels toast and oatmeal.

The pool was green and had plenty of leaves in it, so we were not comfortable swimming in it. Grab and go breakfast and coffee bar consisted of one coffee dispenser, one hot water dispenser, and for food, packages muffins and breakfast bars.

The pool was green and had plenty of leaves in it, so we were not comfortable swimming in it. Grab and go breakfast and coffee bar consisted of one coffee dispenser, one hot water dispenser, and for food, packages muffins and breakfast bars.

Stray Kidz Concert……..Great staff expect for one employee that coped an attitude with my daughter while I was having an emergency but got it taking care of. Great lot beautiful space right across the Truist Park, walking distance and great surroundings

Stray Kidz Concert……..Great staff expect for one employee that coped an attitude with my daughter while I was having an emergency but got it taking care of. Great lot beautiful space right across the Truist Park, walking distance and great surroundings

No shower curtain, no sheets, blood on the mattress, floors clearly not swept. Entire hotel smelled of pee. False advertising..pictures look nothing like the actual hotel.

No shower curtain, no sheets, blood on the mattress, floors clearly not swept. Entire hotel smelled of pee. False advertising..pictures look nothing like the actual hotel.

Was given the Wrong room the pool it was green couldn’t be used no ice and the rooms were dirty and they lied about the fully stocked kitchen

Was given the Wrong room the pool it was green couldn’t be used no ice and the rooms were dirty and they lied about the fully stocked kitchen

Pretty bad hotel. S

Pretty bad hotel. S

Room keys worked about half the time. Vape/smoke/pot smelled in the room and common areas. TV did not work. Kitchen and bathroom were dirty.

Room keys worked about half the time. Vape/smoke/pot smelled in the room and common areas. TV did not work. Kitchen and bathroom were dirty.

Front desk staff were great, the condition of the hotel was not. Fridge wasn’t working in room and the tub mat had rust or something all over it. The pictures online show a very different place than what we arrived to. We were only there to sleep one night after the ball game otherwise I would’ve went elsewhere

Front desk staff were great, the condition of the hotel was not. Fridge wasn’t working in room and the tub mat had rust or something all over it. The pictures online show a very different place than what we arrived to. We were only there to sleep one night after the ball game otherwise I would’ve went elsewhere

All time odor smoking

The "Grab and Go" breakfast consisted of a choice between a chocolate muffin or an apple granola bar. They had coffee and hot water, but no tea bags/sugar/creamers. Staff very friendly. There was paint peeling in the bathroom and faucets handle was wobbly. I didn't ask for another room since i was only there for two days. The light bulb went out in the bathroom which was quickly fixed by the hotel staff.

Shower head broken, bath faucet leaked, furniture was old, tired and well used, breakfast was hot water and coffee. Will not stay here again.

The furniture was very worn out. The walls and the doors were worn out. In the bathroom, there’s no cover over the bulb plus there are mold over that hole with the light bulb. I mean there were holes around the bulb. So weird. We refused to take a shower there. We only stayed there for one overnight. We were gone right away by the time we woke up. It’s very very old hotel. The only positive thing: we were able to walk to Truist Park (baseball stadium). Easy to walk there. Definitely we will not come back to this hotel. Unless you can tear it down and built a brand new hotel. This hotel is by far the worst ugly hotel we had ever been in. The people at the front desk were extremely friendly and very professional. That’s a big positive thing for this hotel. I actually felt bad for the people who work there at the hotel. My husband wants some kind of refund like $75 because all of us refused to take a shower there. (Four of us). Anyway, don’t use that room to any guests unless you can fix it all of them. Yikes.

It wS nice a friendly staff

While the employees were kind, they were also frustrated-apparently people were booming rooms, through 3rd party companies, that were not available, which left the front desk unmanned more often than not.

Smelled kitty litter and skunk. Will not be staying again.

HORRIBLE

Bad costumer service

Bugs they greet you at the door the towels and bedding was dirty my babies were eaten by bed bugs the lights were out no security latch on the door

Place is moldy, dirty, smells like smoke. I was so disgusted. I stayed one night and ran out of there

The place was dated, had a foul smell.

Sofa bed broke..roaches in the bathroom.

When I first arrived there was no one to check me in. Someone from housekeeping had to check me in. Description says there is free breakfast. All that was available was coffee. When I went in to the bathroom there was no stopper for the tub as well as no shower curtain. The room was nice but in general the hotel was not good.

Horrible

Property is in need of some deep cleaning. Beds were comfortable. Perfect walking distance for a Braves game.

Este hotel en su oferta dice que tiene desayuno y la realidad es que sólo tienen café y bizcocho la verdad que me sentí defraudado en esa parte por lo demás está muy bueno y céntrico para lo que visite Atlanta

Booked a room with 2 beds, as soon as we were pulling in we received a call and was told they had a 1 bed and pull out sofa room available or could walk us to their sister property. We decided to give the room a try and it was very disgusting. Looked like it happened been cleaned in weeks, lubricant type substance on the couch and recliner, the pull out mattress was black in the center it was so dirty, and the shower was so dirty that we did not feel comfortable taking a shower and did not shower. There was no manager there to give complaints to. I told the front desk person but they didn’t seem to care nor concerned in the slightest. .5/10 experience. Absolutely horrible

Immediately. A lot of homeless people living there on vouchers.

Friendly, helpful check in, outside of property is well kept, inside hallways could do with a good clean. Complimentary breakfast is minimal but better than nothing. I initially was worried about parking our hire car for the night in the unsecured car park but found space close to reception under a light and was happy to wake up and see the car was just fine. The room was spacious and did the trick.

Great place to stay

Nice room for great price

Tne rooms had roaches. The tub was filthy. Our floor was flooded recently so there were heaters in the hallway and it was over 90 degrees. Was told we would get our room the second day. No one left. Third night the same. I had to go buy a bed for my adult son to sleep on. OUTRAGEOUS!!!!

This property tried to make me book at a different hotel because of their issues and I was charged for a double suite for 6 ppl and was given a king suite that only realistic fits 4.

Awesomeee

Clean and cheap. No complaints

Fabulous

The trip was great, the Hotel was loud, dirty, and a totally scattered manager. Im done. Never again

Dirty Couldn’t sleep too hot AC didn’t work

The property was relatively run down. The sleeper sofa did not have a mattress, so the couch slumped down. The shower had a pretty nasty floor mat that looked well used.

Didn’t stay at time of check in ,lobby smelled like weed and cigrates , the staff didn’t look profesional , me and my wife don’t stay , the area didn’t seem safe for us and are 3 young daughters !!😡

Staff was polite, but rooms clearly run-down. They tried to put band-aids on a garden hose. Shower rod was broken & got towels wet as shower was on. Hair dryer seemed it might spark a fire. There was no breakfast at all when I specifically selected a hotel with a breakfast. No ice machine at all. As a family of 9 traveling south this hotel did little more than provide beds for us to sleep.

Perfect

.

The room was smelling terrible and the room was dirty

I definitely wouldn’t stay here again. The pictures are very deceiving. As soon as you walk in halls it smells. The room smelled and looked and felt very dirty and run down. Everything is very outdated and damaged.

Smelled bad. Room gross. Employees rude. Waited in lobby for 1.5 hours and still didn’t have a room for us.

Room pull out broken trash under beds previous stay stained sheets and I was robbed by staff and they deny it

I was in town for the Atlanta Braves Game on Tuesday 9/24. It is like a 20-25 walk from the hotel to Truist Park. Room was clean, comfortable, and quiet. Front desk staff was very accommodating.

The shower curtain was dirty with mildew and the pull out sofa bed had no blankets and a lot of stains on it and the facility straight up smelled like cat and kids feet it was quite for the most part fridge and beds were comfortable but the sheets were completely dry but they were clean I’d give this place three outta five stars has potential and can do better

You get what you pay for. Cleanliness was very questionable. Room was severely in need of repairs. Wall outlets in unsafe conditions, no garbage cans to throw trash in. Room has definitely been used with no upgrades or repairs.

Property was close to event we were attending. The staff was excellent and very friendly. The manager, Cato, was exceptionally pleasant and make check in and check out a great experience!

It was a wonderful weekend

Great location for an event at Truist Park. Roxy theater also closeby. About a 20 min walk to both. Price was great for the area. Room was very clean. Easy access to I75. Safe , clean area. Room could use some cosmetic updates, but was nice overall. Excellent customer service at the front desk at check in and out.

Refund

I just can't stand when they staff acts as if your not allowed to ask for the things they advertise. I hate the "sass of the staff". I felt picked on and marginalized for being a Woman.

I thought the property was in poor condition for the price.

No house keeping. Pools not open. No breakfast

The staff Wes friendly and helpful. The room was clean and spacious. It's an older facility and could use some upgrades but we do not care about those things. We felt safe, enjoyed the location to Trust Park and was able to walk there without having to find alternative parking. The people above us were noisy each night until about 1am. That's my only complaint.

Staff was helpful and friendly. . The property is decent enough and we didn't have any issues except the people above us were noisy until about 1am each night. Overall I'd stay here again.

Really loud, busy, old, broken condition

I thought this was going to be a great place, but we were disappointed. I found a roach in the bathroom! The entire room felt dark and dingy. The people working there were not very sociable or welcoming. I asked one guy if he could put out some breakfast(which was not a hot breakfast by the way), and his response was, "I will in a minute. I'm working on something." He was not friendly and never said a word other than that. I had to get my keys fixed several times throughout the week, and i felt like i was a nuisance every time i walked up there. There were only 2 ladies that were nice. I wish i would have gotten their names. Otherwise, not a welcoming environment. The halls were nasty and needed to be vacuumed. I was not pleased and would not recommend.

Filthy rooms

We went to check in after 4pm and check in time was 3pm. The man at the desk had to go and check and see if our room was ready and he was gone over 20 minutes with a line at the front desk. Horrible service and not friendly.

Es muy muy sucio, un olor espantoso tanto que tenes que taparte la nariz .. no tiene casi nada para desayunar, solo cafe, unas barritas y muffin… eso es todo.. no lo recomiendo para nada.. todo muy viejo

This place is so dirty!!! The hallways smelled like weed. There was dried blood in the stairway. The carpets were gross! The room smelt like garbage and old food. The floors were sticky. The sheets on the bed were visibly stained and dirty. It was just plain gross. I left a day early.

Stayed here overnight while traveling on a family trip. Location was good (took in a Braves game) and price was decent for the area. Staff were welcoming and check-in went smoothly. But the condition of the hotel was deplorable. The hallways were nasty (stained carpet, questionable odors, food and wads of hair) and, while the room was a little better, there were similar issues once inside the room. I’ve stayed in Extended Stay America hotels for years and this was, by far, the worst experience.

After I killed the bug and put a seat belt on the rocking toilet. everything was fine, I would stay again because of good value

Decent place for proximity to ballpark. Very basic breakfast options. Little bit dirty and outdated but about right for the price.

Pull out bed had white powder and chunks all over it. Only solution offered was to purchase an additional single bed room. TV was held up by zipties and faucet was not secured and moving all over the place. Shower curtain was screwed into two pieces of wood cause they didnt want to buy a shower curtain that was the correct size.

Regardless of staying on the website that they have a pool the pool was not open. Middle of July in GA the pool should be open for guests. The room was just okay fine for a one night stay.

The staff was rude.