Extended Stay America Select Suites - Atlanta - Vinings

The room was ok and staff was helpful but $40 for pots and pans that should already come equip with the room is ridiculous. The property was very dated room was clean but had an overwhelming damp smell

Very good

Aubri, the front desk associate was very helpful and professional. We booked the stay for an employee and at check in, she informed us of a business program. Happy to say we will continue to use this Extended Stay location!

First room, they gave me was disgusting.It smelled so bad like stale, cigar and stuff.Microwave was stuck together could not open it.Kitchen was grimy it was gross. Second room they gave me was not smelly , but the couch

Location was fine! It smelled horrible! I complained to the front about the stench of cat pee in my room! The floor also get just like gummy! Dirty dirty room 419! I also checked out a day early and had to pay 100 bucks they charged me for a late checkout fee for checking out the previous day after 11pm I was a whole day early. I paid it to appease but this is really ridiculous!

it was close to the event i was attending the building had a notice about the fire alarm being out of order. the room smelled strongly of paint. the lock looked like it had been busted and also there were screws missing. the cabinetry was in disrepair. there were greasy hand prints on the wall between the sofa and the mirror. there was something wet on the itself. the bath tub looked like it had mold on it.

Customer service was HORRIBLE, the smell in the halls and elevators were REPULSIVE, and supplies were limited they hardly gave us towels to bath with and when we asked for anything they were rude as if they didn’t want to help. The rooms were worn out and outdated, the reviews online were all LIES! The stay was just very unpleasant, based off of my/our experience I would never recommend THIS extended stay to anyone!

I got there at late hour, night watch lady was polite. Well maintained elevator, clean corridors. Clean room, everything worked inside. Good stay for the money.

The general manager was friendly and efficient at check-in. The interior is well worn and in need of many upgrades. I stayed one night to attend a concert at Truist Park. This should either be a hotel or an extended stay “rooming house” because it is not working as a hotel. The front desk closes and there are no employees available on property until the morning. I asked for an ice machine and was informed that there were ice trays in the rooms. There were not. There also was not a coffee maker or trash cans. So, in all it serves the purpose, but was little scary at night when I returned from the concert and the lack of “hotel room” standard items was unfortunate. I will definately stay elsewhere next time.

Nothing It's not even worth talking about

My reservation was changed to another location without my knowledge. No one notified me of this change until I arrived to check in. When I went to the other location the room they gave me was used and unclean. After I notified staff I was moved to another room which was also used messy and unclean. After being moved 3 times I was finally able to check into a room which was not what I originally reserved.

Disappointing

Great hotel, very clean and comfortable. Would recommend.

Great hotel, very clean and comfortable. Would recommend.

Superb

Nothing It's not even worth talking about

The location and size of The room was wonderful. The property was setup very nicely with the rooms inside of the building and not outside.

The location and size of The room was wonderful. The property was setup very nicely with the rooms inside of the building and not outside.

Clean room, nice staff, great area, spacious

Nice clean room with plenty of space. Full kitchen with oven, stove top and microwave. Also regular sized house fridge. Booked a room here after the braves game and don’t have the first bad word to say. The guy in the lobby was great at helping me get checked in and making sure I had a clean room. Highly recommend, will be here again! Hotel is also located within 10- 15 minutes of Truist park

I wd give a 5 for the staff, but the check in closes at 10. If you’re late, you have to call them

Terrible

Very good

No real help after hours, noisy, and smell of weed all the time .

Took 20 minutes to check in, nobody at the desk. I made a reservation for the studio, I'm told the studio isn't available so they need to put me in a bigger room that they CHARGED ME FOR! So they made a mistake and oversold the studios and I need to pay for their mistake. Normally I'd walk away but I was in a bind and wanted to go to bed, so I paid it. I do stay in the Vinings area a lot but will never go back to this hotel. Stay away!

The room was clean with no dust. The General Manager, Alexis Seldon, is such a sweetheart, and she made sure that everything was perfect and to my liking. The other front desk clerks are so professional. I really love my stay and will continue to stay.

The room was clean with no dust. The General Manager, Alexis Seldon, is such a sweetheart, and she made sure that everything was perfect and to my liking. The other front desk clerks are so professional. I really love my stay and will continue to stay.

I enjoy it

I enjoy it

The area The tv didn’t work They only give u 2 rags n 2 towels it needs to be upgraded no pots n pans glasses fork plates

The area The tv didn’t work They only give u 2 rags n 2 towels it needs to be upgraded no pots n pans glasses fork plates

The room smelled horrible the microwave was filty. And the room was just not up to standard at all

The room smelled horrible the microwave was filty. And the room was just not up to standard at all

Exceptional

Good

The room was spacious I waited in the lobby over 30mins to get assistance to check and the when a worker came in he wasn’t the clock and his attitude was dismissive, so he said he will go find someone then that took longer

The room was spacious I waited in the lobby over 30mins to get assistance to check and the when a worker came in he wasn’t the clock and his attitude was dismissive, so he said he will go find someone then that took longer

Everything from the employees, the location, have a gym also laundry and of course it have a kitchen with a oven!! Overly would recommend this location and it have good deals with pricing mostly for everything they offer!! N/A. Everything is amazing. For some they do close 10pm but that’s not an issue for me.

It was ok. You have to pay for everything

Got bitten by bed bugs was promised a refund and still waiting probably will never stay again

Got bitten by bed bugs was promised a refund and still waiting probably will never stay again

Not catching the good rates sometimes.

Everything

Everything

The location The room I stayed and smelled like dog pee, and when I stepped on the carpet, which was extremely disgusting, it felt damp.

Yes

Yes

N/A Unorganized and not really clean

It’s More safer than the last extended stay I was at N/A

Yes

Yes

Awesome

Awesome

Very neat and clean.

Very neat and clean.

Its bad

Its bad

This place is awful. The room itself was not horrible, but was old and worn and not well maintained. The room was big and had a kitchen for those who might need that. The price is waaaay too much for this place. It looks nothing like the pictures. Some other guests were shady for sure. The worst part was the back door (which our rom was right next to) sounds off a LOUD alarm every time it is opened. Every time. And clearly people were going in and out that door all night because the alarm went off at least 15 times between 11pm and 5am. One guest who has been staying there for over a week told me that the door does this every day, all day and all night. Do NOT stay at this hotel if you can help it.

This place is awful. The room itself was not horrible, but was old and worn and not well maintained. The room was big and had a kitchen for those who might need that. The price is waaaay too much for this place. It looks nothing like the pictures. Some other guests were shady for sure. The worst part was the back door (which our rom was right next to) sounds off a LOUD alarm every time it is opened. Every time. And clearly people were going in and out that door all night because the alarm went off at least 15 times between 11pm and 5am. One guest who has been staying there for over a week told me that the door does this every day, all day and all night. Do NOT stay at this hotel if you can help it.

Staff stole private information and violated my privacy. Sending explicit sexual messages.

It was okay I would stay here again. Nothing wrong could probably just needs a remodeling. Otherwise pretty decent.

It was okay I would stay here again. Nothing wrong could probably just needs a remodeling. Otherwise pretty decent.

Clean room staff was perfect

Clean room staff was perfect

Staff was excellent and extremely helpful.tyvm

Staff was excellent and extremely helpful.tyvm

Very dusty, stains on carpet, room smelled very stale, chipped paint on walls; holes in closet, with no doors, no hangers, broken shelf on floor; bathroom had stains in sink and tub; sink was separating from wall-seemed unsafe; kitchen outdated and old.

Hotel employees were both wonderful host. Very pleasant and informative. My room was clean and comfortable.

The front desk associate GG was incredible. Very kind, helped with all request, very warm. I almost want to come back just to interact with her. Thanks again GG.

The front desk associate GG was incredible. Very kind, helped with all request, very warm. I almost want to come back just to interact with her. Thanks again GG.

got there about midnight. it took an act of congress to get checked in. the property has no ice machine. there were no dishes or utensils in the room. the only good thing was that the bed was decent.

got there about midnight. it took an act of congress to get checked in. the property has no ice machine. there were no dishes or utensils in the room. the only good thing was that the bed was decent.

Wonderful

Wonderful

We enjoyed our 2 visits Great staff, quite & convenient to get rides thru Lyft to Truist Park Go Braves!

We enjoyed our 2 visits Great staff, quite & convenient to get rides thru Lyft to Truist Park Go Braves!

The hotel when you walked in smelled bad like pot. The luggage cart had flat tire. Kitchen cabinets were sticky and dirty. Also no service in the morning at desk.

The hotel when you walked in smelled bad like pot. The luggage cart had flat tire. Kitchen cabinets were sticky and dirty. Also no service in the morning at desk.

It was nasty

It was nasty

Everything was great

Everything was great

The manager Alexis and staff was great . I highly recommend this hotel

The manager Alexis and staff was great . I highly recommend this hotel

Great customer service. Alexandra was amazing working the front desk given her fast, efficient, and professional hospitality.

Great customer service. Alexandra was amazing working the front desk given her fast, efficient, and professional hospitality.

Gigi was very pleasant during checkin and the other staff were very helpful whenever we had questions or concerns.The only issue that we had was the fact that we were looking forward to hanging out around the pool. So next time we hope that the problem is solved. Hats off to your team!

Gigi was very pleasant during checkin and the other staff were very helpful whenever we had questions or concerns.The only issue that we had was the fact that we were looking forward to hanging out around the pool. So next time we hope that the problem is solved. Hats off to your team!

Good price

Good price

Great staff at check in. Nice room on the older side but not bad.

Great staff at check in. Nice room on the older side but not bad.

Not much soundproofing. We could hear people talking in the hall and the tv from the next room.

Not much soundproofing. We could hear people talking in the hall and the tv from the next room.

The bed was comfortable and the a/c worked great!

The bed was comfortable and the a/c worked great!

No ice machine on property, had to go across the street to buy a bag. No coffee? Like anywhere, front desk closes at 8pm and was not open when we checked out.

Bathroom trash can Hand towels and enough washcloths Working remote for TV- even after asking for a 2nd one Lightbulb in one bedside lamp Working phone Any kind of dishes, cookware or supplies in the kitchen Hangers in closet Ice bucket Coffee maker or coffee in lobby Blanket on bed Water in pool Any maid service In addition, the hall carpet was dirty, the front desk was unmanned in the evenings and locked up in the mornings.

Bathroom trash can Hand towels and enough washcloths Working remote for TV- even after asking for a 2nd one Lightbulb in one bedside lamp Working phone Any kind of dishes, cookware or supplies in the kitchen Hangers in closet Ice bucket Coffee maker or coffee in lobby Blanket on bed Water in pool Any maid service In addition, the hall carpet was dirty, the front desk was unmanned in the evenings and locked up in the mornings.

💩 hole. The card readers didn’t work half the time. The halls smelled of marijuana, the room smelled of mildew. There was mold all over the bathroom ceiling. The microwave reaked of bleach. We bought scented candles to burn all night to over come the wretched smell. There were possible pubes in the towels and a dirty handprint on the wall. The remote had the batteries taped in. Half the wall outlets didn’t work. The room was in desperate need of remodeling or just basic maintenance.

💩 hole. The card readers didn’t work half the time. The halls smelled of marijuana, the room smelled of mildew. There was mold all over the bathroom ceiling. The microwave reaked of bleach. We bought scented candles to burn all night to over come the wretched smell. There were possible pubes in the towels and a dirty handprint on the wall. The remote had the batteries taped in. Half the wall outlets didn’t work. The room was in desperate need of remodeling or just basic maintenance.

Great location

Great location

The staff and the room

The staff and the room

This property needs updating. The walls are filthy inside and outside of the room. You can see drip marks and dirt on every wall in the hotel. Garbage was sitting in the hallway by the back door for the entire day. My room door was hard to open once key inserted. Room was clean but walls are beyond filthy shower curtain had a bit of mold on it. Items in the room were caked up with whatever product is being used to either clean or just not being cleaned at all. Pool is still broken, I stayed here a year ago and there was no pool. The pool is empty and uncovered, which is definitely unsafe. They need to remodel this entire hotel and for the price it’s not worth it. This should be a $50 a night hotel, if that. There’s no Wi-Fi and even though it’s posted breakfast from 6 to 930 there is no breakfast. This hotel should not cost this much When it’s in dire need of updating and has a safety hazard on the side of the building

This property needs updating. The walls are filthy inside and outside of the room. You can see drip marks and dirt on every wall in the hotel. Garbage was sitting in the hallway by the back door for the entire day. My room door was hard to open once key inserted. Room was clean but walls are beyond filthy shower curtain had a bit of mold on it. Items in the room were caked up with whatever product is being used to either clean or just not being cleaned at all. Pool is still broken, I stayed here a year ago and there was no pool. The pool is empty and uncovered, which is definitely unsafe. They need to remodel this entire hotel and for the price it’s not worth it. This should be a $50 a night hotel, if that. There’s no Wi-Fi and even though it’s posted breakfast from 6 to 930 there is no breakfast. This hotel should not cost this much When it’s in dire need of updating and has a safety hazard on the side of the building

Great location and nice staff!

Great location and nice staff!

Great location. Close to many restaurants.

Great location. Close to many restaurants.

Kind staff, but run down, dirty property. The property smelled like “skunk.” Full kitchen but no paper towels.

Kind staff, but run down, dirty property. The property smelled like “skunk.” Full kitchen but no paper towels.

Stayed for 2 days. Didn’t have a shower curtain. Kept having to get a new key card for our room door because it would let us in the side door then deactivate to the room & the lady was real nice about it but the guy was rude.

Stayed for 2 days. Didn’t have a shower curtain. Kept having to get a new key card for our room door because it would let us in the side door then deactivate to the room & the lady was real nice about it but the guy was rude.

Walls were dirty, floors were sticky. No front desk staff.

Walls were dirty, floors were sticky. No front desk staff.

Dayshift staff was great.

Dayshift staff was great.

Location, bed comfort, air conditioning. You have kitchens in these suites. What good is a kitchen if there are no utensils, or cookware? No tissues, pens or paper. The lack of these items were not mentioned in the hotel description - you need to be open about that. One of the top drawers in the dresser would not stay closed, and it scared the dog every time it opened on it's own. We have also never been to any motel or hotel without any coffee maker. What is that all about? Very poor check-in procedure, and poor corporate-based customer service -THIS IS CORPORATE'S FAULT!!! Customers need good customer service, and if no one is immediately available at the desk, it is very bad service. When anyone is there, the customer service can be good, but only up to the point that corporate allows. Corporations need to understand that they are the cause of any customer dissatisfaction..., NOT THEIR EMPLOYEES!!! Also, your customers do not appreciate having to work for you (for no pay) with these questionnaires, that put your hard-working employees at risk! That isn't fair!

The location was the only good thing. The oven didn’t work, the pool was closed, the outside was dirty with dog poop and bottles.

Reception was nice Outdated, hallways had a foul smell, carpets in hallways and room was dirty and had a awful smell throughout hallways, mold found in room

Everything was great

Everything was great

We were a little disappointed the pool was closed, but it was still ok.

It was great! The staff were very friendly!

It was great! The staff were very friendly!

Hotel staff is very friendly and even when my room was overbooked they handled it quickly and upgraded my room at no cost to me. Although my room was very dated and in definite need of an upgraded, the room was very clean and well taken care of. Would stay again.

Hotel staff is very friendly and even when my room was overbooked they handled it quickly and upgraded my room at no cost to me. Although my room was very dated and in definite need of an upgraded, the room was very clean and well taken care of. Would stay again.

Clean nice would definitely stay again quite and convenient location. Staff is friendly and helpful respectful to as a guest. Big difference from some other locations. Definitely worth the booking.

Clean nice would definitely stay again quite and convenient location. Staff is friendly and helpful respectful to as a guest. Big difference from some other locations. Definitely worth the booking.

Staff is friendly and end helpful would definitely stay again.

Staff is friendly and end helpful would definitely stay again.

We like these kinds of hotels because we can do our own cooking. The room did not have a single pan, pot, spoon, fork, cup, glass, dishwashing soap… NOTHING! Then we read somewhere that we had the option to PURCHASE these items, which we couldn’t have done anyway because the front desk was shut down and locked. And not a drop of coffee in the entire place, and no way to make it. Good thing Einstein bagels was next door. There was a fridge and freezer in the room, so there’s that. I won’t stay here again.

We like these kinds of hotels because we can do our own cooking. The room did not have a single pan, pot, spoon, fork, cup, glass, dishwashing soap… NOTHING! Then we read somewhere that we had the option to PURCHASE these items, which we couldn’t have done anyway because the front desk was shut down and locked. And not a drop of coffee in the entire place, and no way to make it. Good thing Einstein bagels was next door. There was a fridge and freezer in the room, so there’s that. I won’t stay here again.

Loved it

Loved it

Nothing much to mention. No staff this morning.

Nothing much to mention. No staff this morning.

The property was nothing as advertised. The pool is closed until further notice. The beds(mattresses/sheets) were dirty/stained. The room looked run down and I was not able to get in touch with no one after check in. So I contacted Expedia immediately and left the property because my family could not be in there.

The property was nothing as advertised. The pool is closed until further notice. The beds(mattresses/sheets) were dirty/stained. The room looked run down and I was not able to get in touch with no one after check in. So I contacted Expedia immediately and left the property because my family could not be in there.

The bed was comfortable but not sure why the smoke detector was immediately above with the green and flashing red light. I used eye shades., The bathroom was ok except for the bottom of bath tub on the outside was coming apart Room was a very nice size and it was quiet. $19.00 for the kitchen plates etc.

The bed was comfortable but not sure why the smoke detector was immediately above with the green and flashing red light. I used eye shades., The bathroom was ok except for the bottom of bath tub on the outside was coming apart Room was a very nice size and it was quiet. $19.00 for the kitchen plates etc.

Great price for a last minute hotel. Bed was very comfortable. Room was clean.

Great price for a last minute hotel. Bed was very comfortable. Room was clean.

Love the staff.

Love the staff.

Fleas

Fleas

Air conditioning in the room did not work.

Air conditioning in the room did not work.

Floors were gross extremely filthy. Room was muggy. Towels weren’t the cleanest.

Floors were gross extremely filthy. Room was muggy. Towels weren’t the cleanest.

The elevator doesn’t work at first it was constantly stuck the halls smell of urine they want to inspect your rooms invading your privacy they don’t change your linen until 2 weeks per sign at front seat they charge you if you need new towels someone urinated in the stairway I could go on an the staff asking for a 5star review I was even called to do so it was very unsafe

The elevator doesn’t work at first it was constantly stuck the halls smell of urine they want to inspect your rooms invading your privacy they don’t change your linen until 2 weeks per sign at front seat they charge you if you need new towels someone urinated in the stairway I could go on an the staff asking for a 5star review I was even called to do so it was very unsafe

Clean, no bugs. quiet, roomy.

Clean, no bugs. quiet, roomy.

Me and my partner was very happy

Me and my partner was very happy

Me and my friend was very happy

Me and my friend was very happy

Staff was very friendly

Staff was very friendly

Had a great stay!

Had a great stay!

Wonderful staff and very helpful

Wonderful staff and very helpful

My wife and I love the cozy rooms and convient location. I think they may have given us an older room but for the price I cannot complain!

My wife and I love the cozy rooms and convient location. I think they may have given us an older room but for the price I cannot complain!

Good

Good

Tried to check in Firday evening they said they had no room. Did not matter I had a confirmed reservation email. Hotels.com makes it impossible to report problem online. Extended Stay local says they can't help, call the 800# main office Mon-Fri. I have a pending charge for a room I did not get access to, and must now dispute. Valentines evening was impossible to find something else in the metro area. Will never use hotels.com again nor extended stays. Rude unhelpful reception.

Tried to check in Firday evening they said they had no room. Did not matter I had a confirmed reservation email. Hotels.com makes it impossible to report problem online. Extended Stay local says they can't help, call the 800# main office Mon-Fri. I have a pending charge for a room I did not get access to, and must now dispute. Valentines evening was impossible to find something else in the metro area. Will never use hotels.com again nor extended stays. Rude unhelpful reception.

Excellent

Excellent

.

.

The heat furnace is Loud noise hard and o sleep at times

The heat furnace is Loud noise hard and o sleep at times

Good

Good

This place was not what I expected. I lived in this area for a long time so I assumed it was very nice.y check in process was less than favorable but I let it go. I dropped my Apple Watch outside & I asked the front desk did anyone turn it in. The front desk agent CINDY OR CYNTHIA told me no one did. I asked her to double check. She opens drawers up front ands says nope o haven’t check out side. I used the find my device only to confirm it was in fact at the front desk. I played the sound alert over and over while she proceeded to lie to me and say she doesn’t hear it. She was very rude and spoke loudly over me to mask the sound. When new guest arrived they also confirmed they could hear the alerts she proceeded to tell them no they didn’t and spoke rudely and loudly over the guest. End of a very long story turns she in fact was attempting to steal my watch. She moved it to the front drawer once she realized I wouldn’t stop ringing it. I have my watch but I would never again stay here. If you can’t trust the front desk God knows what happens inside the rooms. This was a very bad experience. Would not trust the staff!

This place was not what I expected. I lived in this area for a long time so I assumed it was very nice.y check in process was less than favorable but I let it go. I dropped my Apple Watch outside & I asked the front desk did anyone turn it in. The front desk agent CINDY OR CYNTHIA told me no one did. I asked her to double check. She opens drawers up front ands says nope o haven’t check out side. I used the find my device only to confirm it was in fact at the front desk. I played the sound alert over and over while she proceeded to lie to me and say she doesn’t hear it. She was very rude and spoke loudly over me to mask the sound. When new guest arrived they also confirmed they could hear the alerts she proceeded to tell them no they didn’t and spoke rudely and loudly over the guest. End of a very long story turns she in fact was attempting to steal my watch. She moved it to the front drawer once she realized I wouldn’t stop ringing it. I have my watch but I would never again stay here. If you can’t trust the front desk God knows what happens inside the rooms. This was a very bad experience. Would not trust the staff!

Safe environment

Safe environment

The room was wonderful and clean to my liking

The room was wonderful and clean to my liking

Cool staff

Cool staff

The Bad: Room smells musty, and the sofa mattress was stained with blood. Room had some water damage on the floors around the very old appliances. The Good: It's a place to sleep, the main bed was clean and it's generally clean otherwise, but it was annoying having the share a bed since that sofa bed was unsanitary. The area is safe and close to a bar, breakfast, and grocery. You have a full size fridge and range, plus the accesible bathroom was nice enough. Overall it's worth staying here, you want die or risk your health but I've been in better budget hotels.

The Bad: Room smells musty, and the sofa mattress was stained with blood. Room had some water damage on the floors around the very old appliances. The Good: It's a place to sleep, the main bed was clean and it's generally clean otherwise, but it was annoying having the share a bed since that sofa bed was unsanitary. The area is safe and close to a bar, breakfast, and grocery. You have a full size fridge and range, plus the accesible bathroom was nice enough. Overall it's worth staying here, you want die or risk your health but I've been in better budget hotels.

Nos cancelaron la primera reservación justo el mismo día que llegamos al hotel y tuvimos que buscar otro en el que por poco tampoco nos dan nuestra habitación, nos cobraron por un cuarto con 1 cama queen y un sofá y nos dieron la habitación sin sofá y además tuvimos que pagar $100 extra en nuestro presupuesto como depósito sin previo aviso.

Nos cancelaron la primera reservación justo el mismo día que llegamos al hotel y tuvimos que buscar otro en el que por poco tampoco nos dan nuestra habitación, nos cobraron por un cuarto con 1 cama queen y un sofá y nos dieron la habitación sin sofá y además tuvimos que pagar $100 extra en nuestro presupuesto como depósito sin previo aviso.

Staff and location were great, however,...kitchen looked dilapidated (waterlog damage drawers,...full kitchen, but no utensils, pots and pans, dishes,...low pressure shower,...no streaming services available on TV, I stayed at lower star hotels/motels that had streaming services,...carpet and kitchen floors felt sticky,...no free breakfast/coffee (advertised on Expedia site),...pool not available (tarp on it),...free parking, a plus

Staff and location were great, however,...kitchen looked dilapidated (waterlog damage drawers,...full kitchen, but no utensils, pots and pans, dishes,...low pressure shower,...no streaming services available on TV, I stayed at lower star hotels/motels that had streaming services,...carpet and kitchen floors felt sticky,...no free breakfast/coffee (advertised on Expedia site),...pool not available (tarp on it),...free parking, a plus

Warning - Do not Stay in this Place! - seriously - it's filthy and disgusting. The mattress that I had to sleep on for the sofa pull-out was disgusting!!! Bodily stains, etc. The filth througout the place was horrible. Then there was a fire the next day. I just left and went to the Marriott Courtyard. Honestly, the place needs to closedown and remodel and then hire staff that is cable of properly cleaning the place.

Warning - Do not Stay in this Place! - seriously - it's filthy and disgusting. The mattress that I had to sleep on for the sofa pull-out was disgusting!!! Bodily stains, etc. The filth througout the place was horrible. Then there was a fire the next day. I just left and went to the Marriott Courtyard. Honestly, the place needs to closedown and remodel and then hire staff that is cable of properly cleaning the place.

First Problem: We got to our room about 9:30p after a long 3h drive. I had booked two rooms through a 3rd party over a week in advance. At checkin we were informed that the rooms had been oversold. They only had one room left. I asked were they going to help us find other accommodations. The answer was they didn't do that. They told us they had one room left and she was happy to show it to us. It was a room with 1Q bed and a sleeper sofa. We are nearly 60 years old...and do you have any idea how bad it was for us do a sleeping sofa? If the floor wasn't so nasty, it would have been a toss up as far as comfort, floor or sleeper sofa. 4 of us were piled in a room. I have no idea about a refund. At this point, I said well at least they have breakfast. It was advertised on the booking and ON THE COUNTER AT CHECKIN. Then we were informed that y'all don't do breakfast anymore. What kind of place is this? I mean, if you don't do breakfast fine! Don't advertise for it. So because we were so tired from traveling, and because y'all oversold, we assumed that other hotels in the area were probably full too, so we decided to keep that room. I eagerly invite your CEO to go to room 107 in VININGS, GEORGIA. PULL OUT THAT CRAP STAINED, BLOOD STAINED, BACK BREAKING SLEEPER SOFA....and try to sleep on it after a long drive. This was by first the WORST hotel experience ever!

First Problem: We got to our room about 9:30p after a long 3h drive. I had booked two rooms through a 3rd party over a week in advance. At checkin we were informed that the rooms had been oversold. They only had one room left. I asked were they going to help us find other accommodations. The answer was they didn't do that. They told us they had one room left and she was happy to show it to us. It was a room with 1Q bed and a sleeper sofa. We are nearly 60 years old...and do you have any idea how bad it was for us do a sleeping sofa? If the floor wasn't so nasty, it would have been a toss up as far as comfort, floor or sleeper sofa. 4 of us were piled in a room. I have no idea about a refund. At this point, I said well at least they have breakfast. It was advertised on the booking and ON THE COUNTER AT CHECKIN. Then we were informed that y'all don't do breakfast anymore. What kind of place is this? I mean, if you don't do breakfast fine! Don't advertise for it. So because we were so tired from traveling, and because y'all oversold, we assumed that other hotels in the area were probably full too, so we decided to keep that room. I eagerly invite your CEO to go to room 107 in VININGS, GEORGIA. PULL OUT THAT CRAP STAINED, BLOOD STAINED, BACK BREAKING SLEEPER SOFA....and try to sleep on it after a long drive. This was by first the WORST hotel experience ever!

Large comfortable room.

Large comfortable room.

We had more amenities than we needed (kitchen, living room). Comfortable enough stay for one evening. The other guests were quite loud and the side doors blared an alarm every time someone opened it.

We had more amenities than we needed (kitchen, living room). Comfortable enough stay for one evening. The other guests were quite loud and the side doors blared an alarm every time someone opened it.

My room was very clean! Staff was helpful and courteous.

My room was very clean! Staff was helpful and courteous.

Horrible conditions. Dog/human urine on steps. Disgusting and unhealthy environment for the guests and employees

Horrible conditions. Dog/human urine on steps. Disgusting and unhealthy environment for the guests and employees

Great staff

Great staff

Elevator didn’t work… had to walk thru the stairs up to 4 floor ! Couldn’t sleep cause people hanging out around the hotel making noise..

Elevator didn’t work… had to walk thru the stairs up to 4 floor ! Couldn’t sleep cause people hanging out around the hotel making noise..

Staff is great, property needs updating, continental breakfast advertised but no longer available, pool listed on website but our of service for months.

Staff is great, property needs updating, continental breakfast advertised but no longer available, pool listed on website but our of service for months.

The toilet was running and noisy. I went to the bathroom...it would not flush

The toilet was running and noisy. I went to the bathroom...it would not flush

Great!

Great!

This hotel was not clean. The sofa bed did not have sheets on ut. When asked to get done I was told I had to wait 30 min. The breakfast room was so small and could not accommodate all the guests:

This hotel was not clean. The sofa bed did not have sheets on ut. When asked to get done I was told I had to wait 30 min. The breakfast room was so small and could not accommodate all the guests:

Our room wasn’t ready at 3 which is check in…we had to wait an hour then when we got our room it wasn’t the room I booked…I booked two queen room we received one bed and a sofa sleeper…no linens in room for said sleeper…since our room wasn’t ready and we had someplace to be I asked if we could use the lobby restroom apparently there is not restroom in lobby…the staff was less then friendly…went to get coffee in the morning coffee pot was empty asked if more could be made was rudely told breakfast was over, would hardly call a few muffins and an empty coffee pot breakfast…will NOT be staying there again. I spoke to several people that were staying there that were all attending the same concert and the consensus was the same…rude staff and not what they booked.

Our room wasn’t ready at 3 which is check in…we had to wait an hour then when we got our room it wasn’t the room I booked…I booked two queen room we received one bed and a sofa sleeper…no linens in room for said sleeper…since our room wasn’t ready and we had someplace to be I asked if we could use the lobby restroom apparently there is not restroom in lobby…the staff was less then friendly…went to get coffee in the morning coffee pot was empty asked if more could be made was rudely told breakfast was over, would hardly call a few muffins and an empty coffee pot breakfast…will NOT be staying there again. I spoke to several people that were staying there that were all attending the same concert and the consensus was the same…rude staff and not what they booked.

Staff was rude and unhelpful. Booked 3 weeks in advance and check in was at 3 but they had no rooms available until midnight. They better give me my money back

Staff was rude and unhelpful. Booked 3 weeks in advance and check in was at 3 but they had no rooms available until midnight. They better give me my money back

It's worst experience, I havenkt seen like this hotel so far.. furnitures are broken, doors not working, cooler is making so much of noice, stings like pet waste, I never book next time

It's worst experience, I havenkt seen like this hotel so far.. furnitures are broken, doors not working, cooler is making so much of noice, stings like pet waste, I never book next time

Great

Great

The rooms were very run down. The hallway carpets were very dirty as well as the room carpet, it felt damp. The staff wasn't the friendliest & the wait at the front desk was unnecessary.

The rooms were very run down. The hallway carpets were very dirty as well as the room carpet, it felt damp. The staff wasn't the friendliest & the wait at the front desk was unnecessary.

I liked that it was clean and we had plenty of towels. What i didnt like was the pull out bed was horrible. The mattress was thin and hard and you can feel every spring itn the mattress when you laid down on it. The worse 3 nights of sleeping in my life.

I liked that it was clean and we had plenty of towels. What i didnt like was the pull out bed was horrible. The mattress was thin and hard and you can feel every spring itn the mattress when you laid down on it. The worse 3 nights of sleeping in my life.

This hotel maybe low expense but I can't recommend to anyone.

. The front desk clerk is very rude and unprofessional refused to refund my money on the call with the third party. Aweful and unsafe place to stay. If you must stay here be very careful!

Breakfast only have muffin & coffe Practically no breakfast No ice in hotel Door are chocked

Unfortunately this place was not all that we thought it was to be. The aroma that hits your nose immediately walking into the hotel was very strong. Though the staff seemed very nice and respectful, this place wasn’t worth even one night. We stayed on the third floor. Our room seemed clean at first glance. However, when we laid in the bed that night, we notice first that the legs were ver wobbly. We definitely felt like the bed would fall through the night with no extra curricular activities. As we laid there, we noticed the worst smell coming from the mattress. The smell of weed was everywhere! It even came into our room. No judgement of course, my kids were with us though. Needless to say, after that night we got up nice and early the next day and checked out. We could not stay here for another night.

Staff treated us well

The lobby told us that there will no longer be a pool was disappointing since that amenity was given in the description. The morning grab and go breakfast was pathetic. It was the first few days of the month and was told they ran out of oatmeal and grits packets. There wasn’t any coffee and the only thing available was 4 muffins. This was at 8:00 am so there should be some restocking going on. If this is the case just don’t offer a breakfast option. All in all is was a nice trip.

My room was perfect and in a quiet part of the hotel. Air conditioning was great and the shower was nice and hot. I also extended another night and it was seamless. I will stay here again.

Staff gave superior service and were attentive the needs of my family especially Maintenance staff! One critique is that one housekeeper need more monitoring when it comes to arranging housekeeping cleaning. There’s also no recycling. The company does need to remodel kitchens and get hardwood floor but carpet is very clean.

I can only gather that this is a hotel that offers vouchers to vagrants and fails to maintain and upkeep. My room had apricot pits on the floor, assuming that was house keeping who dropped it as they cleared the room. The worst was my sisters room - her mattress smelled like someone rubbed their entire behind ON the mattress. This hotel was not sanitary or accommodating. I am still working with my credit card company for a refund for the nights we canceled.

Na

Check in time was at 3 PM and the room wasn’t ready to 5:15 PM, no silverware in the room. You have to call down to get it. The pool was closed. The hairdryer didn’t work. The room had a funny smell. The breakfast Selection was horrible. Could hear dogs barking throughout the night. The pillows were too thick, but the one good thing about it. The bed was nice had the shower was hot.

Friendly staff

The stay was very good. The room was very clean! It had a full size fridge, stovetop anything that you could need. The bed was very comfortable as well. Overall it was pretty quiet no loud noises except for this morning someone one on my floor was screaming at the top of her lungs because she had to carry up the bags but then I heard a worker trying to reason with her and help out with the situation so it was only for about 4 minutes, but other than that, the stay was amazing and would come again.

The hair dryer in our bathroom was broken, I asked for replacement and was told they don’t have one.

Everything was good.

Quiet

The smell caused my eyes to burn and I developed an immediate migraine. It is a combination between the place just being old, musty and some nasty deodorizers. I left after an hour and found another hotel.