Embassy Suites by Hilton Atlanta Perimeter Center

Suzan did an amazing job at welcoming me and my partner to our suite she also upgraded our room free of charge. We enjoyed our stay here it was a 10/10 for this being our second time at this property.

“ sticky notes” con un lápiz para tomar un mensaje También pedí un mapa para ver los lugares más cercanos al hotel y tampoco tenían !

Excellent and beautiful hotel with friendly and helpful staff, good breakfast, and a very nice room

The room had hair on the bathroom walls from the previous guest. Not in the shower. On the wall next to the sink and not a little either. There was trash from the previous guest under the bed. When we were checking out with a baby, a service dog and enough stuff for an 11 hour move we were told to move our car RUDELY from the awning so the shuttle could park up front which also didn’t leave and nobody was on when we left the property. Not impressed.

Great room

Exceptional

Booked 2 rooms, the queen suite and a king room. Very nice and clean. Great location and price for what my family was looking for. Staff was nice and informative. Enjoyed the breakfast that was included. We wanted to enjoy the pool but it was so crowded and the water looked VERY unbalanced and cloudy. Tried again the next day when it was less crowded but the water looked the same.

Exceptional

I was really excited about the indoor Jacuzzi, but however it was not operating properly.The jets was not working.

Rooms were the perfect size for our group! 2 adults and 4 children, double queen beds, couch and pull out sofa.

Nice suits bedroom. Accesible around downtown. Good breakfast.

Exceptional

Exceptional

Very clean great staff! Very relaxing environment my family loved it!

Nice hotel however needed some updates Pool was unexpectedly closed. We were not told. Very disappointing for our kids

Exceptional

The room layout was amazing. The smell in the room was at first unpleasant and smell like cigarettes cause of previous guests before us.

Liked the location, had an indoor pool, and the hotel was nice The carpet needs to go it was dirty and the Curtains had stains on them so the curtains also

Furniture was worn out, broken chairs at breakfast table. Room smelled musty. Needs a makeover. The room

How beautiful it was very nice decor I didn’t like how the deposit for each night you stayed wasn’t explained before booking I didn’t like the cost of valet and you had still park your own car and I didn’t like how it was only two elevators .

Very good

Very good

Pleasant

Exceptional

Very good

Exceptional

Everything was great and staff members Tori And Anglelica were Amazing.

Everything was great! The breakfast, pool, bar, parking and room size were all great! Our floor didn’t have drink vending machine. 2nd floor

Very good

Bad odor

Staff was great! Rooms were clean, felt like they could’ve been better. Some of the furniture in the rooms were scratched up. But it was a great stay!!!

Only stayed 1 night checked out next day

I enjoyed the stay. it was just around 1am someone was playing loud music and we could hear it. the security guard couldn’t find the room so they moved us about 1:30am.

Secure parking Clean room Free breakfast

Nice staff Great breakfast Spacious and secure parking

Breakfast was ok. Room cleaning....you never knew if it was going to happen (if at all)

The ambiance, the location, the breakfast, the pool but most of all, the attentive staff!!! That i had to leave

Exceptional

Great stay and clean location. The grounds were very beautiful and the overall location was very close to many attractions and restaurants. I picked this location specifically for the indoor heated pool and hot tub. The pool was not heated and that was disappointing because I called and spoke to Hilton representative and location staff that did not inform me the pool was not working properly. I feel you should give up to date information on your amenities and allow the guests to make informed decisions on whether to accept the current state of what you have to offer or go elsewhere. Otherwise, you are not living up to your standards of quality and customer service standards.

Location, rooms, pool, value Internet is a little spotty

Everything was great! Family friendly, bachelor/bachelorette friendly. Breakfast was awesome. The overall experience- 10 out of 10 recommend.

Very good

Exceptional

Exceptional

The free breakfast served in the morning Nothing

The staff was nothing short of amazing !!!! Shout out to them but the up keep/maintenance (inside & out) & grounds really could use some help. However, the staff made my families stay enjoyable.

It's perfect

Good service Nothing

Exceptional

Exceptional

Very nice staff, very clean room. The complimentary breakfast was superb and my children enjoyed the pool the most.

Location Parking fee

I'm very disappointed in this booking stay especially for the cost. It was more like a cheap motel verses a hotel of the booking quality I've experienced in the past. Please let me know how to send a video of the bugs that were flying in the room. The smell and dirty carpet, it was gross even the ceiling was gross. The staff was pretty good.

Exceptional

I had a problem at check in. Rivey was the staff name who helped me and made sure I got in a room. Eventhough, I had to spend more money than I expected. Rivey was my hero. Thank you, Rivey. The bathroom had so much pubic hair left on the bathroom floor and tub.

Location and breakfast Outdated some things like fridge and the carpet was old

Room was ok clean, but the pool had cloudy water and rude staff over all

The staff were amazing and the rooms were very comfortable and relaxing. The only complaint I have is that the toilet seat was too loose. We tried to tighten it but the plastic screws were stripped so it felt like we were about to fall off every time we sat down

A very good hotel. Convenient parking. There's a pool and a Jacuzzi inside where you can be even in bad weather. Delicious breakfast and nice staff.

The breakfast was fresh and good.

Exceptional

It was really clean and smelled good. The staff was wonderful even though they were short staffed The pull out sofa covers had stains on it

Breakfast was good. No complaints

Everything was perfect great breakfast

It was great costumer service and everyone was nice and warming

It was great costumer service and everyone was nice and warming

I loved my stay. The hotel was nice and clean.

It was nice

Omlet

Passable

Omlet

Exceptional

I love Embassy Suites this was my 2nd time at this location in 5 months. This breakfast is Awesome! N/A

Low water pressure, water discoloration, very limited television channels, and we weren't aware of the fact that we had to pay for parking until we checked in

N/A

Location and scenery Low water pressure, water discoloration, very limited television channels, and we weren't aware of the fact that we had to pay for parking until we checked in

Exceptional

Clean room

The service was top tier and the room was very clean. I loved everything .

The service was top tier and the room was very clean. I loved everything .

The hvac did not reach the desired temperature and it cause me to cough through the night.

The stay and the hotel was very nice and clean That the shower water wasn't that hot it was luke warm.

That the shower water wasn't that hot it was luke warm.

Happy Friday hour and Breakfast

Exceptional

Happy Friday hour and Breakfast

Clean, happy hour from 5-6 with two free complimentary drinks, breakfast on the weekend is til 10:30am rm service is good as well but to pricey. House keeping came in my room at 9:45 am and check out is at 11am, while I was downstairs eating and started cleaning the room while all my personal belongings was still out. They also walked in while I was getting dressed the day before. They did not care about your privacy.

Exceptional

Clean, happy hour from 5-6 with two free complimentary drinks, breakfast on the weekend is til 10:30am rm service is good as well but to pricey. House keeping came in my room at 9:45 am and check out is at 11am, while I was downstairs eating and started cleaning the room while all my personal belongings was still out. They also walked in while I was getting dressed the day before. They did not care about your privacy.

Very good

Exceptional

Exceptional

Hotel was nice. Just wasn't able to use the pool.

Great location!

Location The staff! Front desk guy was rude younger White guy

The staff! Front desk guy was rude younger White guy

The happy hour was definitely a good idea && the snack bar. The manager on-site was positive & very helpful N/a

The happy hour was definitely a good idea && the snack bar. The manager on-site was positive & very helpful N/a

Great location!

I was on the 6th floor and my daughter left a little nachos in a closed container. When we got back, ants were on the bed,in my open suitcase,and on the dresser. We were exhausted, but had to pack everything up and move to a different room. They did give me a credit and the room was better. Just did not expect this especially on the 6th floor.

Area

Breakfast was my favorite part the omelettes were so perfect & delicious. I did not like that the sink in my room kept clogging up. Called front desk but got no answer. So I just went to bed. Also, when I called front desk for new sheets for pull out bed they never came. The ones in the room had big holes in them. When I requested new towels I was told they would be right up. They never arrived. I just ended up going to Walmart to buy towels and wash clothes.

Too many kids running around on floors. They also had at least two birthday parties and there were at least 20 kids in the pool.

The cleanliness of the Facility and location Up front parking. Never available parking up front for a quick and smooth check in

Room & front desk staff

Great Hotel! Building is hard to find if you don't know where you're going...parking is a little bit away from the building, but at least it's covered. Hotel itself is great, and updated.

The only thing was the pool it was so dirty.

Room was really spacious, breakfast was good and overall good value for price! I gave 4 stars indeed of 5 because it said self parking available (free) but at the hotel they charged me 25USD to park other than that it was great

We travelled to Atlanta from Kentucky once we arrived the lady at the front counter was nice and called housekeeping to ensure our room was ready. We got the keys immediately and she told us about the complimentary drinks and the pool for the kids. The next morning I was downstairs to ask if they carried hygiene products, because of course as a women I forgot to pack my razor… they ACTUALLY had one!! The breakfast bar was amazing and my kids really enjoyed the waffle maker, to be a family with younger kids this hotel to them was “Fancy”, they were most accident about going to the 10th floor. Best hotel, for the best prices and experience for kids!

Love the complimentary drinks

We had an enjoyable stay at the hotel. The parking was convenient and rooms were spacious. The evening reception was not like most Embassy Suites where you have a variety of snacks to choose from. They only had cheese squares and chips. There was not any bacon on the breakfast buffet.?

Location was phenomenal, in walking distance of multiple shops a great area to take pictures Parking was $25 day ☹️ and deposit was $50 the plus was they deducted the parking fee from the security deposit so it wasn’t two separate charges

It was in a good location, well kept and clean Nothing we enjoyed our stay

Didn’t even get a notification that my room was booked after I already payed for it and when we got there

Bad bad experience I love embassy hotels but this is my first time having this bad expo my room was dirty the pool was extremely dirty…. I’m not satisfied with my staying this time…. The offering point I did not accepted I was disappointed I was tired and ready to rest but it was a bad experience

The breakfast area was not as great as other Embassy Suites I have stayed in. In addition, our room was a King Suite but it did not have the common living area that you are accustom to with Embassy. In addition there was not dresser in the space. Storage was limited. We had to jiggle the toilet handle after ever usage. The frisgi in the room did not cool as expected.

Good stay overall room was big

Very bad experience, the room was dirty and staff was not able to help the offering points I did not accept them

The hotel was great! It was very clean, and the location was perfect, everything we needed, including shopping, was nearby.

N/A

Be prepared for a hard time upon check in at this property. The staff was absolutely rude and nasty towards are family. I will skip this property because of it’s age and the lack of a professional staff.

We were unable to check in on time because there were no clean rooms available. They said they would call when

Dirty room, shower didn’t drain pool is an off green color.

Clogged sink, maintenance never came. Left items, waiting on a call back to have them shipped. But I loved the property besides that inconvenience

My stay at Embassy suites was nice. The staff at the front desk were extremely nice and accommodating. The young lady was glad to assist with any questions or needs that we had. The room that we stayed in was supposed to be for handicapped people; however, there were several issues. First, the handicap accessible room was located the furthest away from the elevators. All handicap rooms need to be located nearest to the elevators so that guests don’t have to walk the length of the hotel or push/ roll their wheelchair that far. Next the only actual handicap accommodations was the bars located near the toilet and the roll in /walk-in shower. Finally the free breakfast was only available from 6 to 9. Timing needs to be extended for at least another hour or two.

I have stayed at a few Embassy Suites in other states before and have never had such a horrible experience as I did at the Perimeter location in Georgia. When I came to check in my room was not available. I was told that my wait would be 30mins but it was more like 3 hours and 30 mins. Then when I finally received my room keys all of the elevators were broken. After waiting 10mins I ended up walking up seven flights of stairs to my room. The ice Ma gone on my floor didn't work and my key cards kept going out. Then when I attempted to speak with the night supervisor about my issue she said that she would speak with me in the morning only to not be there. I will not be returning to this place again. I spent too much money on a suite for my daughters 16th birthday and it was completely ruined.

excellent

The breakfast items were cold and everything appeared to be precooked. Not up to the same standards as other Embassy

The shower water did not get hot, it was only warm but overall it was a good stay.

The pool stayed closed more than it was open. The hot tub was more of a cold tub, and the shower temperature was also cold. Breakfast was decent and checkin was easy. A lot of kids were running around which it was spring break and we expected it. But as far as amenities, if you’re looking to find something for the kids this is just not the place to stay.

Cons: The water in room 814 was cold. I mentioned to front desk a ticket for maintenance was placed and still cold water. I was heating water in the microwave for my kids. Hot tub did not work. Pull out mattress had spring poking in every direction and rooms can be updated.

Too crowded!

We adored Rivey at the front desk. They made sure we had everything we needed during our stay. The amenities offered here were incredible. Will definitely come again.

They had to change my room 4 times! First three rooms all smelled like cigarette smoke or weed smoke. One room had dried urine all over the toilet seat. Tile floors by the bar and seating area were sticky. The parking is so tight in the garage, that my rav4 barely fit! The quality of this embassy suites is disappointing as it is in a nice area (sandy springs). Embassy Suites usually carries a high reputation, but this location is poorly managed.

It was great! Clean and friendly staff!

Clean room, great staff and kid friendly. I also loved the fact it was plenty space for parking.

Great Stay Breakfast Was Fire

We had a great time

Every thing was great!

Front desk clerk is amazing at her job!

Great time! Clean and great staff!

I did not eat breakfast or use the hot tub

Wonderful!

Breakfast with plastic cutlery and plates unexceptsble for Embassy suites, grounds smell like weed,

Good

Breakfast was not terrible but basic. Hot tub didn’t work half the day. Room walls must be thin because neighbor was banging on door when my kids were playing around at 10 pm.

Everything was amazing. This will be the place we stay every time we visit. Hot tub wasn’t working. But — We survived. Lol

Beautiful Hotel, friendly staff, clean rooms and great breakfast. Highly recommend it

The hotel quality was fine, but it’s not going to be good in the long run for this hotel. The man checking us in was the rudest individual I have had contact with at a hotel when we encountered an issue. Upon entering the room, we didn’t have enough towels, sheets for pull out, or toilet paper. We were able to get sheets and towels ourselves from the desk, but toilet paper took two calls and over an hour to get. This problem persisted into our second night along with no hot water for hours. It wasn’t awful, but not the quality I would expect from this chain of hotels in a business district.

Good food

Front desk was very helpful and pleasant. Happy hour was very happy. The room was spectacular. I would stay again

The room was nice and spacious for our family of 4. The wifi was easy to access.

Exceeded expectations on everything from staff, cleanliness of the property, great food, business rooms had great space, and parking lot extremely close to the back door of the hotel.

The pool was closed on the first day, and when it reopened the next day, the water was very cold and cloudy. The hot tub was also dirty. There were children running back and forth between the pool and the gym, leaving the gym area wet and slippery. On the positive side, the breakfast was good, and most of the staff were very kind and helpful. However, on the day of checkout, housekeeping knocked on our door multiple times to clean well before the official checkout time, which felt a bit intrusive. Additionally, the lobby floors were consistently sticky, to the point where my shoes would stick when walking. The location is convenient, and parking was easy, which we appreciated.

We were there for 3 days. One of the main reasons we picked it was so my son could play in the pool… The pool was closed almost the entire time of our stay. We tried to order room service, the phone wouldn’t work.. went down stairs to pick up food at the restaurant and they closed early.. we tried to use the microwave but it sounded like it was going to blow up. Tried taking a shower the first night & had very little warm water.. it was majority cold. Spoke to a guy in the elevator and he said he switched rooms 6 times & still no hot water. I enjoyed the space in the room, but that’s about it :(

2 Issues: 1) No beer at Comp Evening reception. Told us they were out and we could buy beer at the bar which was 20 feet away. huh? 2) Broken Ice Maker on 7th floor, 6th floor was about to go to 8th when another guest said the working Ice Maker was on the 5th. How about a sign on the broken ones saying where the working machines are so that I didn't have to randomly search the property?

Good

The staff in this hotel was extremely friendly and supportive. The happy hour drinks and free breakfast are great perks.

Enjoyed the entire stay!

Bar tender would not take my order for the included drink from the bar, I had to go to a line to order,

Great staff and very clean property. There's a variety of items for a full breakfast, but there are no dinner-sized plates. You have to serve yourself with a small saucer and return to the buffet several times.

The biggest problem is that there has been no hot water since this morning when we tried to shower. No one from the hotel informed guests that there was an issue with the hot water, which is extremely frustrating. Because of this, we had to cancel plans we already paid for today since we couldn’t even get ready. Overall, the lack of communication and basic service has been very disappointing. I believe a refund or some form of compensation is absolutely deserved for the inconvenience and the money we lost due to canceled plans

The ice machines were down

Definitely worth the stay, loved the bar and food options!!!

Room service didn’t come until after 6pm staffing at the front desk was awful. I have always used this hotel and this was the worst experience this time.

The room was incredible. It was extra large, spacious, and extremely comfortable. I loved having so much room to relax and unwind. Everything was spotless and very well maintained. Cleanliness is important to me, and they definitely delivered. The entire experience felt welcoming, relaxing, and high quality. I would absolutely stay here again and highly recommend Embassy Suites to anyone looking for a comfortable and enjoyable stay

The hotel and my room was nice and clean; breakfast was very good and wide variety; staff was friendly and enjoyed my stay!

Check in was quick and easy (via staff at front desk) and had no problems. Room was clean and ready for our rest.

Excellent service in all levels

But I will not eeturn

But I will not eeturn

For being recently remodeled, the hotel sure did seem rundown. We never had our room cleaned, it was just to bring new towels.

Friendly staff, clean room, easy check-in!!

Only thing missing is French toast needs to be added to the breakfast menu.

Hot tub was not working, pool was dirty and full of unattended kids, our room key didnt work the next day when we got back and room was good, bed comfortable but run down drapes wouldn't close all the way had to clip. Just not great for the price, was going to get another room betyer rating less expensive but chose this one for hot tub

Terrible

Everything was Wonderful😃👋🙏😍🤗⭐️👍

The owner of the hotel needs to do some construction to keep up with the newer hotels

Clean

Clean comfortable rooms and great staff. Bartender was great!

The cleanliness the staff and the food

Amenities!!

I would have rated my stay excellent but I asked to be sent a blanket 2 times and never received it. The hotel is always exceptional and the breakfast is an added benefit though the cost of parking is ridiculous.

Very slow elevators. One of the elevators was broke. Not enough carts to put luggage on.

They had exactly three towels for three adults, as we all had to shower for a funeral I wish they had more.

Big rooms

The sink in the bathroom was stopped up. We asked for a blanket and pillow for the sofa bed and was told they didn't have anymore blankets 😒 it took them almost 2hrs to bring extra sheet and pillows. We've stayed at the Embassy many times and this probably was our last time. I couldn’t understand why a blanket wasn't in the bag for the sofa bed.

Great staff and restaurant .

Excellent stay

Great service

The room wasn’t clean .. Several roaches in the bathroom area

Room spotless, enjoyed the bar. Love the interior

Clean facility, great breakfast, good staff & good housekeeping!

There waas no hot water

Maintenance of the room

... the elevators are terribly sketchy wier.noises and many times during our stay they were completely out of order. We're in the 6th. Floor.... not acceptable. Hilton clearly need fo spend some money to get this priperty running right again this has been the most rediculous miserable stay ive ever expieieance in my 50 years. Never again will.i stay here

The hotel is nice, but as one of the higher priced hotels in the area i wod at least expect hot water. The room had no hot water over the 4 days we have been here.... one of the things i love about hotels endless hot water.. not here and with it literally freezi g temps outaide who wod even bathe bc the water is ice cold

The staff was courteous, the food was delicious, and my room was clean. It was a nice stay.

The hot water in the shower did not work on my second day. When i called the service desk, the staff gave me instructions on how to turn the shower knobs a certain way. I dont understand how turning the knobs a certain way can make the water turn hot or cold. Turning it on should not be difficult. And when i checked out the staff at the front desk did not even show empathy and offered anything. If you want to know which room i i was in let me know

We came to stay one night there. At first it’s hard to find the parking lot and it is self parking and very dirty. We have to pay 25$ a day for self parking. The room when we check in is dirty. The wall is not painted evenly, the night stand feet is broken, the carpet is not vacuumed at all. The AC is not working well so they have to bring us the fan and morning time we don’t have any hot water for shower. When we called for manager to complain they are really rude and they denied about what we said. But we have a lot of pictures to prove for that. This is the worst experience I ever had at hotel in my life. And I paid 177$ a night without parking fee.

The room was clean and food was good and shuttle drivers were very nice and knowledgeable I will definitely be coming back to stay here.

This hotel needs a full renovation. Nice area of town and amenities.

Goog

Room

Clean room. Great location.

Every thing was good staff clean room good breakfast Thanks OSMOND Jones

Love everything the hotel had we will stay again

Awesome stay

Everyone was so nice and the hotel and room was so nice and spacious!!

The cleanliness of the room stood out the most. It was clear that attention was paid to details, which I really appreciated. The amenities were incredible, and my husband really loved the free snacks.

Good location for shopping. Complimentary breakfast is good.

Front dest staff was courteous and accommodating.

-Mattress was unimpressive -Breakfast Buffet was garbage -Lobby/seating area was extremely cold

Plenty of options

Awesome staff

Friendly and helpful and nice location/ convenience

Loved the stay!

Subpar food quality.

The room and hotel were clean and inviting. The staff were friendly and helpful, free drinks and breakfast was an amazing addition as well. We will be back!!

Clean room, friendly staff, amenities, great location!

Only two of the three elevators were working, so the wait was long. The breakfast was mid, the pool was freezing because they couldn’t get the enclosure area to warm up, and the water in the hot tub was filthy! I would NOT stay here again. Oh… and we had to wait until noon for them to provide clean towels! Last but not least, the shower ran out of hot water if you were in there pass 15 minutes!

Room was not as spotless as normally under the desk in the bedroom in room 607 was dirty like something had splashed against baseboard but rest of room was clean

Courteous staff, very accommodating rooms

The front desk staff is literally the Dream team

Overall met our needs. Enjoyed receiving complimentary drinks for happy hour.

Room condition was poor. Shuttle was always unavailable. Front desk staff were disinterested in helping us. No hot water the morning of our last day. Breakfast was great.

I loved everything about the room very clean and very outstanding job

The service was very courteous, the room was clean, but when I wanted to make coffee the coffee maker was dirty inside.

Rooms were very clean

The hotel was nice and the rooms were clean. The front desk clerk was more attentive to his coworker than to me. Breakfast was nice and the omelets were on point

The hotel was conveniently located to our destination. Mall located across the street and variety of restaurants in walking distance. Staff was friendly and helpful.

Everything was so perfect

Everything is ok

Enjoyed our stay.

Great stay!

Clean and comfort area. Kind and friendly staff.

Excellent Hotel ,

Great omelet prepared.

Very nice staff!

The breakfast menu was amazing with a wide variety of foods. Our hotel was nice , just noticed the floors weren’t as clean as expected but the rest was clean and up to par . I would definitely stay agin

Great cooked to order omelets

Breakfast was great. Somehow The hotel "lost" my last night's reservation. The front desk attendant was very rude and it took over an hour to get back into my room---AND he made me do it over the phone. Never again.

Loved how close shopping centers, food places, and fun spots were to the hotel. Overall great hotel and staff!

There was a bad smell in the hotel lobby when we checked in. I asked the hotel front desk lady for a luggage cart and she said they didn’t have any available. If you stay here pack lite because it’s a struggle trying to get all of your bags to your room and it’s a pretty far walk from the parking garage to hotel lobby.

Breakfast was amazing!

Scrambled eggs were not hot.

Clean rooms

I always enjoy staying at Embassy Suites - it's one of my preferred Hilton hotels. This one is beautiful and well-maintained. Even so, I did have a couple of issues. First, it took a while to secure additional towels for my party. We were told they were working on turning them over. Secondly, the room smelled of marijuana. I understand that staff may have little control over these things, but perhaps a deodorizing spray would have helped with this. Hopefully guests are charged for smoking in non-smoking rooms. Finally, there was no soap dispenser in the shower - it was not on the wall with the other two dispensers. There was no shower soap in the room to account for the missing dispenser. If we hadn't brought our own, we would have been in trouble. In spite of these issues, our stay was a good one. Staff were nice and breakfast was good, as usual. The hotel itself is beautiful.

Dirty showers and sheets

Everything was great per usual.

Clean. Friendly staff. Indoor pool

Still my favorite hotel in Atlanta

Great place to stay. Staff very helpful! Comfy beds

We came for a quick stay in ATL to pick up family. The GPS took us to the back of the hotel. Our room wasn’t ready when we arrived around 4:30, but we didn’t have to wait much longer, maybe an extra 20 minutes. The clerk gave us candy and soda while we waited. One of the elevators was broken, so only two out of three were working. The room was clean and spacious, though several outlets didn’t work when we tried to charge our devices. They gave us vouchers for two drinks per person at the bar in the evening. Breakfast was good, with plenty of variety and a buffet-style setup, plus a cook preparing omelets. The hotel is a little outdated, but overall, it was a nice stay.

Everything was fine. The only problem I encountered was with the pool. My daughter's eyes were red and burning after use. The pH of the water was too high, and that's a reason for the pool to be closed. I'm a CPO for the state of Georgia, and I didn't want to go into details or file a complaint and have the pool closed. I just want them to pay more attention to that aspect. Thank you.

We loved the extra large rooms. The grounds and hotel was beautiful. we also enjoyed the large breakfast. I felt very safe on our girls trip. Great trip.

Romm service was fair. The wrong amount of towels were changed out. Had to go to front desk to request additional towels. Trash can not emptied. Left items in refrigerator and on counter that were not requested. Toilet seat loose and unsafe. Ice machine on 7th floor not working. Had to request ice at front desk. Breakfast was not like had experienced in previous visits to Embassy Suites. Bar service in the evening was fair and not friendly.

Love this hotel

Very clean room with all the works inside

Great stay!

I was OK with my stay but was very disappointed that most of the time only one Elevator of three were working. The middle of the 3 Elevators never worked during my stay. It seemed to be parked on the top floor with maintenance equipment inside.

The property is welcoming to all age groups, clean rooms and the staff are awesome.

Room was nice

Nice rooms and good breakfast

Room was clean pool/hot was a plus!

Loved my stay!

Everything was great besides the elevators

Great Staff

This place needs some upgrades. Breakfast was below average as was happy hour. The facility had broken elevators the pool wasnt working it was just poor overall for a Hilton.

The hotel was clean and the indoor pool was great!

Everything was great. Rooms clean, staff polite and helpful, breakfast was awesome. The only issue was the elevator service. Other than that the stay was very enjoyable! Would definitely book again and recommend staying here.

the experience

Great place. We come all the time on a staycation

Everything was great . The hot tub wasn’t that hot and the jets weren’t working but other than that it was all good

The staff was very thoughtful and accommodating. At every opportunity, they were making sure we had everything we needed. The property was very nice and extremely well located.

Quiet, clean, friendly check in, very nice place, good layout in suite for separate areas to not bother if someone is asleep in bedroom.

Hotel layout was different to usual hotels. Staff friendly, clean rooms.

I can’t remember the lady name but she has glasses African American woman she was fantastic great service as well as a man with blonde short hair cut with a heart.. thanks so much

We had

Customer service

The hotel area is very nice within walking distance to stores and food. Hotel staff very unorganized i was charged multiple fees and told they could not find my booking and was told to pay for a new room but it was found. No clear instructions on things. Probably would not stay again.

I enjoyed my stay here

The property was in great condition. Very very clean. I actually sat and watched one of the cleaning ladies do her turnover for the next check in and I was very impressed. I am the type of person that will go in and reclean a hotel room once I check in and no need. The con is the hidden fees, everyday I was charged a new random fee even parking ($150) when I stated I did not drive. I even was charged a double fee for the hotel room. ($485) a Random ($75) and ($50). Once I brought this to the hotel staff attention they went in a took the charges off my room, but what if I did not notice or had a card setup to alert me. I am not the only person that had random charges, charged to my room a lot of guest complained of this issue.

All staffs are amazing we're always looking forward to seeing them when we stay here

Rooms were large and quiet. Breakfast options were good. One elevator was out of service, which was inconvenient.

A superb stay at Embassy Suites, combining comfortable luxury with practical, thoughtful touches. The spacious, well-appointed suite offered a great night’s sleep, modern bathroom, and handy amenities. The complimentary hot breakfast was varied and satisfying, with friendly service throughout. The lobby and fitness facilities were inviting, and the location provided easy access to nearby attractions and dining. Overall, excellent value for families, business travelers, and couples seeking space and convenience.

Hotel was clean, room was very nice, but the staff and their service could have been much better. Very rude bartender during their happy hour from 5-630 and slow check-in as only one person checked a long line of guests in at 5PM.

The Hilton and their staff were great. Expedia did not work and did not provide a confirmation number.

Loved this stay!!!

Great place to stay!! We will be back soon!!

Enjoyed my stay. Hotel was very nice and so was the staff.

The pool was great

Only issue was the tv and figuring out the remote. Could not log onto Netflix, with our account. Will stay here again!

Unfortunately we were without hot water on the day we checked out getting ready to go to the airport. Overall great weekend getaway

I loved this hotel. The room was spacious and updated and clean and quiet! Perfect for a mini get away!

Great Place

N/a

I would stay again. Was in close proximity to what I needed. Friendly staff nice rooms

Stevie, the front desk customer agent was very friendly and attentive with checking to see if myself and my family had what we needed, during our 4 day stay while at the Hotel for our family members ( Our Family Reunion) Great customer service. Nominate for Employee of the Month.

Just wished we could get our complimentary drinks and bar would stay open a little longer.

The bed is so spacious and comfortable. The gentleman at the front desk was absolutely amazing.

My tv didn’t work , room was hot

Staff member Mr. Britten was so helpful and very kind! He had such a great personality and he really helped us with all of our needs! The room was very nice. The only thing that was a problem was the first morning that we were there the breakfast stopped at 9 instead of 10:30. The food staff decided that they weren’t going to work the holiday schedule and they left. It was July 4th. A lot of people were very upset and we all had to spend money outside of the hotel for breakfast. Mr. Britten handled the situation so professionally and he made sure everyone was taken care of. Other than that everything else was good.

Stayed for the Beyoncé concert since it was near the Marta station. Comfy room that was spacious. Free drinks at 5 and breakfast was great

I recently stayed at Embassy Suites and I couldn’t be happier with my experience! From the moment I walked in, the staff made me feel so welcome — everyone was professional, friendly, and went out of their way to make sure I was comfortable. The suite itself was beautiful — spacious, clean, and thoughtfully designed for both relaxation and work. It truly felt like a home away from home. One highlight of my stay was the bartender — she was absolutely awesome! Great drinks, great conversation, and just an all-around great vibe that made the evenings so enjoyable. I highly recommend Embassy Suites to anyone looking for a top-notch stay with excellent service and beautiful accommodations. I will definitely be staying here again!

Second- check in: No hand soaps in any rooms Third- check in: Out of food at restaurant for dinner Fourth- Room: three towels for a rooms made for six guests- called for extra towels- over an hour an half nothing- had to ask at front desk in person what happened with the towels ( they were dirty and smelled of old milk when we got them but were hot out the dryer30 mins later) Fifth- Room: short and curlys on the bathroom floor- hard glued dried soap/wash on shower walls and a “weird nightlight “ in the bathroom- second i have found in a hotel in the last month- unplugged it a stuck it in drawer Sixth- one out of three elevators working at night (a family reunion was talking place and a concert this night) Seventh- bar closes @9 Eight- previous guests microwave mac n cheese noodles were spilled in the coffee bar selection (in my room) had to pick dried crusty noodles off my sugar, coffee and coffee maker Nine- i left two bags in the bathroom at check out i called to ask if they had them so i could come back- called hotel x4 automated thing hangs up when you select Human- so i was transferred by “cooperate” number to front desk- i was told the housekeeping manager has to call me back- well its been almost 24 hours and no call so i am assuming they did not follow policy and essentially stole my belongings Not returning

Things only got worse when we got to the room and me and my guess had to switch rooms 3 times. It was filthy and we spotted a couple of roaches which i have photos of. The floors were sticky, the bathroom smelled mild. Clearly not cleaned properly. Floors and furniture where stained. Totally unacceptable. When we brought these issues to the staff, they barely acknowledged it. Manager tried to accommodate but attitude was not the best. Very confrontational. Do yourself a favor – stay anywhere else. This place is a complete disaster and not worth your money. I will never return.

The location of the property was fine (very near Perimeter mall and the highways) and the room was quite spacious. Issues 1) Breakfast on Jul 4 - there was a mis-communication amongst the front desk and the dining room - it was communicated to us that its from 7.30 AM to 10.30 AM, but on Jul 4th breakfast followed the weekday routine from 6 to 9 AM - when we went at 9.20 AM we were shocked to see it was already closed. Had to scramble to go out to eat with wife and child which we finally got only at 10.30 AM. 2) Elevators were very slow - we were on the 2nd floor and to just take that for 1 floor was downright painful. Please make the stairs accessible for this floor to the lobby and your guests will thank you ! 3) Remote for the bedroom TV was non-functional - we complained twice and the front desk told us someone would come over. No one came. We finally figured out the remote for the TV in the first room worked for the 2nd one as well so we could sleep peacefully.

There was no AC , only 1 roll of toliet paper and when I called the front to get more no one picked up. There were bugs in the room we killed about 5, not cockroaches. Not to mention I ordered food from the restaurant and got a quesadilla with a side of fries and was charged $30 for it?

The atmosphere and the staff were super friendly. The only thing I was displeased of is room service. It took them 3 days to give us more towels and a day to give us one roll of tissue

Very nice and clean, great staff... will book again.

The pool was not open for the entire time we were there except one day and it was a very strong bleach odor and once in immediately turned our jewelry black and skin to itch. The room was extremely hot to where I did not get any sleep. Very disappointed with the amount of money spent the overall experience was very very poor. Oh and I brought my concerns to the front desk and he told me “ok I made a note” no apology no effort to make the experience better. Nothing.

Nice hotel, had an issue with the AC and staff was attentive and fixed it quickly while we were out. Highly recommend

The only issue we had was with the elevators. They were working on one of the three. Not sure if it is normal but one that wasn’t being worked on kept getting stuck, to the point I got off and used the stairs. Staff was amazing even helped with our luggage when our room wasn’t ready but we had an appointment to make.

It a great experience. One of the worst embassy suites I’ve stayed at. Matress had a massive depression in it. There were no clean dishes at breakfast and we stood around waiting for a plate and bowl for about 15 minutes. When we finally got dishes, they were closing the breakfast area and removing the food. My daughter ended up not getting an omelette because of this, which she was looking forward to. Checking in was quick and pleasant. Room was sufficiently clean.

The rooms aren’t bad and the hotel is clean. The area has a lot to do nearby in terms of conveniences. I just felt that having to wait to check in wasn’t acceptable… especially when I was more than patient waiting until the 4 pm check-in.

…

Toilet would not flush. Got backed up. The floor right at the entrance fo the bathroom was wet like either there was a shower or toilet leak. The second key to the door wouldnt work. We cut the air down and it wouldnt fo below 72 so it wasnt cool in the room. There were 3 elevators in the hotel. One was broke down and plus, it took forever to get to your room. The parking situation wasnt good. I didnt feel safe when i had to go out to the car at night. There were ppl hanging out in the lot and were smoking something cause the smell was terrible. You had to walk to china to get to your car. The food in the restaurant was not good and was overly priced. A 50 dollar holding fee was placed on my card. U are charged to park. There is hardly any room to pull up and register. There were no carts available to assist with our luggage.it was quiet and no one bothered us wont stay here again.

Great

Embassy Suit is a great hotel.

Stayed 4 nights, room was clean and location was great.

Love the hotel

Very quiet and the staff service was great..

Hotel getting older. Many items out of service or worn. However, the kids always love their Embassy Suites stay. They love the pool and hot tub and get so excited about breakfast. Overall, a good stay even though the hotel needs some facility management focus.

Furniture in room could have been better.

Amazingly clean and easy to navigate. The staff was exceptionally kind and helpful. The breakfast buffet was incredible and had everything you could want in the morning!

The kids loved it and I enjoyed it. Something was going on with the sewage toilet and they were out of towels and washcloths at that time. However, the kids enjoyed. Also, I wasn't too fond of the pool area

Everythibng was good. The only problem was that throughout the 4 nights, at least one or two of the three elevators were out of service. I was on the 9th floor.

Please clean the Jacuzzi in the pool. It looked a little yellowish.

They looked like they were in the process of remodeling or repairing. Ice machine broke down on my floor and kids running around all over the place and nothing said to them.

The property was very nice. The room had a refrigerator that wouldn't even chill a water bottle, the carpet had an odor because it needed to be cleaned not vacuumed, and the toilet didn’t flush properly. The breakfast had plenty of choices and was fresh and the staff kept everythin filled and the area clean . Kids were running through the lobby and the staff put an end to it.

N)a

Basically a motel - dusty and outdated. Pics are not real - we checked out same day

My husband and I were in town for a sporting event. Overall, the hotel was good. The breakfast is better than average and the front desk employees are extremely helpful.

Great stay for our family road trip. The staff was very friendly and accommodating. I even saw them offer to help a family of a gentleman in a wheelchair to find a breakfast table and they carried his food and drinks to the table for them.

Property was

5 Stars

Nice

We had a great experience great staff. Room was clean happy hour and breakfast was great I love my homemade omelette. Complimentary snacks in room was a nice treat. I love staying at Embassy Suites they never disappoint.

Good hotel!

Everything was really nice.

I stay there every time we’ve came. So that let you know I like it. Best spot ever.

Very nice hotel, easy in and out. Very clean, wonderful staff. Loved the area, convenient to down town Atlanta without being in the middle of it all. Lots of food and shopping near by.

Male staff member had a bad attitude!

Very clean and quite property

Walls and floors and not sound proof. If you plan on getting sleep, you won’t. Floors are sticky in main areas. Floors in rooms had ground in candy in the carpet. Hot tub was foamy with body oils and debris. No towels in pool area even after asking for some. Would not stay here again. Value for money spent was poor.

I exclusively book at this hotel when visiting our corporate office.

Clean

Very nice comfortable atmosphere. Pool was great , well heated. The breakfast was good, crowded but staff was excellent we never had to wait for any of the choices of food. Also, we enjoyed complementary teas, water and fruit throughout the evening , as well as our happy hour drinks. The restaurant offerings were limited but excellent. Shrimp pasta was delicious but the banana pudding disappointing . All staff members were very helpful with responding to any concerns such as, more towels, parking for our taller vehicle and lost items. Front desk gentleman were welcoming and cheerful. We really appreciated them. We had a very wonderful stay with our 3 girls We would definitely visit again .

The staff was extremely friendly and professional. Property clean, rooms very comfortable and spacious. Excellent location, shopping, dining literally across the street, very easy and safe walk. Perfect stay

Our room was beautiful and spotless, with a well-maintained, stylish front room setup. The furniture was in excellent condition—no wear and tear—and the entire space smelled fresh and clean. From the moment we walked through the door, everything was immaculate and inviting. The bar serves great drinks, and the happy hour is definitely worth checking out. Plus, the breakfast, served from 6 AM to 9 AM, was delicious and convenient. If you’re looking for a comfortable, clean, and welcoming place to stay with top-notch service, I highly recommend Embassy Suites in Dunwoody. Be sure to ask for Stevie—he and the entire staff will take excellent care of you. This will definitely be my go-to hotel whenever I visit Atlanta. Thank you for a wonderful stay!

Great location

Everyone was very nice

One elevator not working - Not working for over 5 months.

The hotel is beautiful, but the furniture in the room was very dated and scratched up. The carpet in the room and hallway were very dirty, like it had not been vacuumed in weeks. The happy hour was very short staffed, which made a long line and irritated many of the guests. The breakfast was nice just crowded and the floor was sticky, needed to be mopped where the food was served. Stranger in lobby area asking for our room number and name, beware! Overall was quiet and pleasant.

We were on the 10th floor and there was no air for 2 days. They brought us a fan.

I liked the front desk people