DoubleTree by Hilton Atlanta Perimeter Dunwoody

The room was clean and the staff was friendly and helpful.

The hotel doesn't look that good on the outside but it's very surprising well maintained on the inside. I was very happy I chose this hotel, I will be coming back for another visit.

The room where very clean ,the bed was amazing ….the staffs them was friendly and helpful .the breakfast was nice

First room was not clean and had little bugs like beatles and I had to get a new room. Charged me a deposit that I still haven’t gotten back and it’s been a week. The staff were nice and I don’t know if I would stay there again. They are pet friendly so the rooms sometimes have a pet odor.

Great

The front desk clerk Brian was very helpful and the room was clean. They provided all of the amenities needed for the room. Overall our stay was great.

Quality location, nice rooms, accessible bar and restaurant.. Very friendly staff.

Everyone is so helpful!

The elevators need to be serviced. Got stuck on the elevator a few times during our stay. The shower door would not stay closed. Micah provided an amazing experience while checking in. He was kind and accommodating.

LOVED IT!! The front desk got us checked in with ease and zero issues. The bar area is TOP NOTCH. The manager of the bar was super cool. Great food, drinks..top notch all around!

The room was clean. The bathroom was clean. Everyone was so friendly and nice. Staff were great very helpful.

Room was not very clean. A lot of things have just not been maintained like the toilet did not work and made a loud noise. I called five hours early while we were driving there to check in early and they told me it was OK at the as soon as we got there, they wouldn’t let us do it. The front staff was very rude.

Kenny at the front desk was amazing. The beds left us feeling itchy and the A/C kept blowing out warm air. No help from the night clerk at the front desk. I ended up checking out at 3am.

The room was very clean.

Exceptional

Superb

Exceptional

Great quiet location

Clean rooms, wonderful staff

Old rooms, needs updating. Had to go to 3 floors to find a working ice machine.

Good

Clean room!

It was an okay place to stay, the rooms are very old except for the bathroom. The surrounding area is nice and you can walk to nearby shopping area.

Good hotel. Older but still decent to stay at.

Very good selection!

We didn't know about breakfast until checkout.

Rooms were excellent and clean. Though I understand the climate of the economy right now, as a Hilton Rewards member, $23.95/pp is ridiculous to have to pay for breakfast…we were a party of six. The least that could be afforded is half price.

Exceptional

This was an Outdated Hilton for sure. Parking lot was filled up and had trash, broken glass, and the worst cars and big vans were parked everywhere. Made it very hard to park. The pool was closed for whatever reason. The accessible room was far from accessible. The drawers in the room kept coming out and we would have to push them in, in order to get through. The blow dryer had tape all on it bc it was old. Needed to be thrown away and another put in that room. Hotel definitely needs to be renovated and a deep cleaning.

Housekeeping didn’t replace towels and did not remove trash. Only made beds. Pool was not open.

I enjoyed my stay here.

Everything was great

Exceptional

Didn’t get breakfast

Nice staff very professional

Clean room , nice property

Micah in front was very kind and helpful. Great personality

Breakfast was incredible

The ac in our room didn’t work. I called the front desk and they got us a new room.

Friendly staff The ac in our room didn’t work. I called the front desk and they got us a new room.

Cleanliness was very doubtful.

Keep bar open longer and have finger food available

Overall, very well-maintained property. The carpet in my individual room needed to be cleaned as did the upholstery. Otherwise, great amenities. A microwave in the room would make for a nicer stay.

Bad

Very good

N/A

I will never stay in a double tree again it was ran down

Very good

The TVs weren’t smart TVs. Can’t watch my streaming services

Clean and comfortable The TVs weren’t smart TVs. Can’t watch my streaming services

Breakfast Ants where all over my things and food on the night stands and I could watch Netflix on the tv

Ants where all over my things and food on the night stands and I could watch Netflix on the tv

We were greeted by a palmetto bug in our room, and while we understand it’s Georgia, it was dead and should’ve been cleaned up. Front desk staff was not available when we checked out or when we needed something. Hotel hallway smelled like weed, as did our room in the middle of the night. Interstate is noisy.

Jus Kenny was amazing

Everything was perfect great staff very clean food is delicious

so nice and clean

Very nice room

It was everything I expected. The breakfast was for sure Good!!

Y

Breakfast was fresh and delicious, definitely worth it!

I really had a great experience—everything was smooth, comfortable, and enjoyable. I would absolutely stay here again

Good

Hotel is modern and in great condition! Rooms were clean, staff was polite, ample parking, really just everything I'd exactly expect from a good hotel stay.

My go to hotel when I stay in Atlanta

Nice staff, clean rooms, affordable prices

Nice staff, clean room. Got food poisoning from salmon dish in hotel bar/resturant.

Staff was friendly,

Clean room & Great Bar

No microwave in the room

I was very pleased with the late-night services when i was checking in. Plenty of parking and very peaceful area.

The only double tree i have ever went to without a microwave in the room

Everything was good. The room was nice and tidy. The room just smelled smoky.

Exceptional

Roaches in the room not clean properly rude staff

NA

I don’t like the breakfast bar just because they really don’t have vegan or vegetarian options only eggs and waffles or French toast but I love the bar and there food

The staff was very pleasant, and the bed and pillow provided the best sleep I've ever had. KUDOS!

Perfectly situated hotel with nice amenities. Bar had good hours of operation. Derek at the front desk was super friendly and helpful.

Great room and location. Easy access to the interstate. Awesome breakfast & the restaurant was a plus It was kids running and knocking on doors all night while made it hard to sleep.

Great room and location. Easy access to the interstate. Awesome breakfast & the restaurant was a plus It was kids running and knocking on doors all night while made it hard to sleep.

They missed housekeeping, forgot to change sticky, dirty hair dryer, and nothing but accusing their customer based on wrong information over texts. I will not return to this hotel.

Micah was awesome!! Thank you

Good for a short stay. Property could use more TLC.

The bar had a good selection and the bartender was very friendly

The rooms were clean and the staff was very inviting.

Pool was closed and it never advertised this on the site. So my granddaughterw and daughter went to swim super excited. Yeah nope with no insight. I would've gotten a different room would've been closer and had an open pool.

Good service . Clean

Great as always

Everything! Nothing

Everything! Nothing

There were not enough towels per night. I had to call every day from my cell phone for the 3 days I stayed requesting towels. The best thing about this day was the cookies.

Spacious room, clean, housekeeping done everyday, noisy hot AC, poor ventilation, breakfast is not included as stated it's available and expensive.

Clean room.

Customer service wasn't a disappointment but the room had mold. We were assigned to a new room once we reported it.

Friendly staff but cleanliness could be better

The staff was very friendly. I was greeted upon walking in. I was able to choose the floor I wanted to stay on. Of course I can't forget about the cookies! I would say let the guests know it is not a continental breakfast

The staff was very friendly. I was greeted upon walking in. I was able to choose the floor I wanted to stay on. Of course I can't forget about the cookies! I would say let the guests know it is not a continental breakfast

Amazing staff am the rooms

Need better cleaning staff

The beds and bathroom felt clean. No weird hotel smell so that is major plus for me. I would stay here again.

The beds and bathroom felt clean. No weird hotel smell so that is major plus for me. I would stay here again.

It was nice, only the breakfast is outrageously expensive and the AC was out we got back from dinner and it was hot. Although maintenance did come 20 min after calling it in. He got it to blow but didn’t get to the point of cool I like also you can hear everything in the hall.

Room smelled like it was smoked in before but other than that it was clean. The location was nice and close to shopping centers and food. But I honestly wouldn’t stay there again.

Superb

Friendly and helpful staff, everything was clean. Great experience, would recommend!

It was very pretty on the inside.

Everything Nothing

Staff was lazy at the front desk trash outside over flowing oh the bartender was so rude there was a diaper on the second floor in the trash it had the whole floor smelling bad it’s just not the same there anymore

This was a great hotel and the staff were great as well.The location was great not too far from everything. I didn't like that it had a connecting room, however I had no problems with that at all.I also, didn't like that I could not watch Netflix on the TV only the channels they had.

The hotel staff was friendly, bar on site was amazing, and hotel was very clean which is a plus.

We booked two rooms for one night. When we arrived to check in Micah was so helpful and got us all set up. His friendly personality was contagious. He has us laughing and informed us on everything every step of the way. The rooms were clean and the beds were not hard. The pillows were comfortable. We had two rooms joining and both bathrooms did not have a working fan. The water pressure was fair and the water stayed hot. The ac in the room was on the slow side to cool the room but it was okay. We visited the bar for a drink before bed, the bartender was friendly and our drinks were enjoyable. The hotel seemed to have a lot of events while we were there. They had a police gala the night we checked in and a trading card and memorabilia event the next morning. There were lots of chairs, couches and seating available in the lobby to make people feel comfortable. The parking lot was clean and there were elevators on both sides of the hotel. The fresh hot cookies were delicious 😋 we will be back !

Overall the property was okay . Our room was dirty. Stains on the carpet, the chairs and the headboard were in poor condition. I would not stay here again .

Outside of the shower, the room, toilet & sink were cleaned and stocked with amenities if one chooses to purchase. As some of the items near the TV does cost a fee if utilized. The staff were all accommodating if any requests were made. The warm welcome chocolate chip cookie was a nice gesture. My only complaint is the floor of the shower had dirt grind stains from past guests. Reusable shower mats would have been nice. At the end of the day out of all the hotels I stayed in during the week spent in the Atlanta area the DoubleTree by Hilton Atlanta Perimeter Dunwoody was the best and I was able to get some good rest without having any issues with noise from other guests who do not value common courtesy and decency. Thank you DoubleTree by Hilton Atlanta Perimeter Dunwoody. Will revisit soon!! 😀

Everything about the hotel was clean, friendly workers, and in a very pleasant area

Average. This property needs to finish the little details in rooms that are not completed. Refresh painting on ceiling and walls. Need new toilet (I had to hold the handle for about 45 seconds to have a complete flush…annoying. The parking is not adequate at entrance. The hotel needs to inform guests about the specifics amenities and deficiencies about rooms at check in. This hotel’s housekeeping never cleaned my room-I stayed two nights. This hotel is all smoke and mirrors. I give it a rate of 2.5 stars. It has potential to be greater.

The room were clean. Staffs were friendly and helpful.

Cookies 10/10, bar is open until midnight

My stay was lovely, mu room was nice and clean, I was surprised of how the lobby and surrounding areas werewell kept.

Nice and clean

Clean rooms staff was great as well

Wasnt able to get the room i wanted with a tub, didnt know ghe pool wasnt open so that was a bummer staff was nice room was clean

It’s dirty and hot - something is wrong with their air conditioning- feels humid in the hotel

Rotten eggs and orange juice the night staff doesn’t keep dangerous people from entering the building cause he’s always gone somewhere

The night staff is gone all night and the breakfast had rotten stuff is the reason for the low score

The rotten eggs and non present night staff is the low score

I stayed there for a week. The breakfast had rancid oj and eggs. That’s why I gave it 3 stars. The rooms are okay the day staff is great and the night staff isn’t present. At night I seen the police escort a man out but since there isn’t staff at the front counter at night he just waited for the cops to leave and came back in. I seen a lady at the entrance that needed the police I called them. For her because the guy at the front counter isn’t ever there. I don’t like calling 911 but I did cause it was needed cause the night guy isn’t present. I wouldn’t stay here again. The day staff is great but the night staff makes it less safe I don’t think I’ll stay here again

The beds were super comfy and the rooms felt huge. The tv was basic I wish there was like a smart tv to sign into streaming services is all.

The property was clean, the staff Samuel and Mikea (if I’m spelling it right) were very nice and helpful.

They changed my room & it was great!

Staff was amazing

Nice

The Hotel was great! Front desk staff was so pleasant and made checking in a breeze. I would definitely go back to this hotel

The room was spacious and clean, in the bathroom the toilet paper holder was not attached properly. So it was hanging off the wall

The hotel room was very clean and staff was friendly!

nice place

nice place

The room vas very clean and spacious. The crew of staff members were kind and helpful as well.

The room vas very clean and spacious. The crew of staff members were kind and helpful as well.

Clean Room, Staff was very Friendly. No complains. We had an excellent stay. Will book again.

We went to breakfast and when we came back out room was left open by the housekeeper. Then the housekeeper walked in on us and didnt even knock

We went to breakfast and when we came back out room was left open by the housekeeper. Then the housekeeper walked in on us and didnt even knock

Micah

Micah

The customer service manager is extremely rude and combative and expedia doesn't want customers to know the truth. I wouldn't recommend anyone to stay at this location. He doesn't represent Hilton hotel at all. The dinning crew is amazing for breakfast and dinner. its sad that they have no control over management at this location.

The customer service manager is extremely rude and combative and expedia doesn't want customers to know the truth. I wouldn't recommend anyone to stay at this location. He doesn't represent Hilton hotel at all. The dinning crew is amazing for breakfast and dinner. its sad that they have no control over management at this location.

The staff were very nice! But the room was a little warm for me although the temperature was all the way down. Other than that it was nice!

The staff were very nice! But the room was a little warm for me although the temperature was all the way down. Other than that it was nice!

No microwave in the room; hard to find parking

Rooms were very clean and staff was welcoming and caring

Rooms were very clean and staff was welcoming and caring

I had to pay a $50 security deposit that I was supposed to get upon leaving. It has been almost 4 weeks and I have yet to receive it and I cannot get in contact with anyone and my itinerary number seems not to register upon entering it in the hotels services system.

I had to pay a $50 security deposit that I was supposed to get upon leaving. It has been almost 4 weeks and I have yet to receive it and I cannot get in contact with anyone and my itinerary number seems not to register upon entering it in the hotels services system.

My room was never cleaned for 4 days

My room was never cleaned for 4 days

The staff were very courteous. The room was nice. The bed was comfortable. The bathroom was nice and the shower had great water pressure but it was very narrow. Parking was free and this is a great location.

The staff were very courteous. The room was nice. The bed was comfortable. The bathroom was nice and the shower had great water pressure but it was very narrow. Parking was free and this is a great location.

Very Nice place nice customer service

Very Nice place nice customer service

Spotless room. Excellent stay. Thank you.

Spotless room. Excellent stay. Thank you.

Bathroom needed some repairs but room clean and comfortable.

Bathroom needed some repairs but room clean and comfortable.

The guy at the desk was nice and accommodating The maintenance guy was very helpful and also gave us a fan due to the air not blowing properly. It was the 2nd room and we just didn’t feel like moving again. The rooms need to have the headboards replaced The 4th carpet needs dep cleaning they are peeling badly due

The guy at the desk was nice and accommodating The maintenance guy was very helpful and also gave us a fan due to the air not blowing properly. It was the 2nd room and we just didn’t feel like moving again. The rooms need to have the headboards replaced The 4th carpet needs dep cleaning they are peeling badly due

Room was clean and pleasant

Speaking with staff was a great experience. I don't think anything I didn't like.

Bartender was nice - my room didn't get cleaned and I had to keep requesting towels....I was there wed-monday

Fairly clean

Everything was ok

Staff was great. Room was very nice

Location was close to where I was visiting. Convenient to some decent restaurants. Staff was nice. Check-in and check-out were easy. Always like the cookies and the water cooler downstairs. Booked for four people, only got three towels. Had to ask the staff twice to get an extra towel. Our body wash was empty two mornings in a row, even after bringing it to the attention of the front desk. There wasn't enough convenient parking. Carpet in the room was worn and dirty. No vent fan in the bathroom. Some of the bedside outlets were not functional.

Rooms and bathrooms need updating. Bathroom door does not close. AC unit smells and is noisy, its filter was falling off.

The staff was amazing and the location was convenient The property is dated and could be upgraded

The bathroom shower

The mold and smell made me sick.

Staff 10/10

A bit outdated. Room needs an interior resurfacing pro (holes and damages to wall). Has a small refrigerator located in a large cabinet that opens from opposing sides. No microwave. Need to turn on a bunch of lamps to get adequate lighting. Iron board doesn’t stand leveled. Carpet needs shampooing

Property was fine Staff was unkind,I felt like I was “bothering” her anytime I needed assistance. I stopped asking. Went another hotel instead of staying an additional night.

Hotel was very nice and clean !

Couldn’t be any better. We enjoyed our stay.

Overall it was a really nice stay. I do think the property would benefit from some updates here and there but overall it was clean and quiet!

A/C leaked into my room and management did nothing about it

Room felt stuffy with stale air; wall-to-wall windows were constantly misted with water running down the glass. Bathroom lacked ventilation, worsening humidity. Toilet paper holder loose, lotion dispenser empty, and mini-fridge cabinet door misaligned.

Clean room

Absolutely everything N/a

Rooms great

Micah was very professional and he made sure my sister and I stay was comfortable and pleasant. Thanks NA

Everything was wonderful! The room, amenities and service was top notch! Couldn't ask for a better experience!

Loved room and staff ,did see 1 bug in the bathroom

Clean room. Friendly staff.

The staff were helpful. I enjoyed the exercise room and the room was clean.

Yes

- shower door did not close - headboard was damaged horribly - left side of the electrical outlets and lamps did not work - staff member in the lobby yelling on a personal call using profanity while guests could hear in the restaurant bar area.

Clean room, very nice staff.

Quiet. Clean room. Comfortable bed. Friendly staff

Everything is exactly right…if I do complain it’s not a big thing someone is always there to help and believe me I don’t complain….This is me and my husband go to hotel in Atlanta…we are from TN

The room was clean and the staff were friendly. The location was convenient for where we wanted to go around Atlanta.

Clean room and friendly staff.

Super quiet and clean, friendly staff- great location. Close to a mall with many restaurant choices. Close to Starbucks and Publix.

It was a good stay! The staff was awesome, the room was clean. They just need to upgrade their TV to Roku.

Room was good. Ez parking ez access to 285

Clean and quiet!

Clean room, good breakfast

The room is clean. The staff are very pleasant. But the place seems dead.

Staff was very friendly, the workout area was stocked with equipment and weights, the room was clean, breakfast was a good variety of eggs, fruit, yogurt and oatmeal. We will stay there again when in the area.

Great room and awesome staff!

The room was fine and the staff was cool. I would suggest have more options at the bar for late night eaters.

Waited long time for service at front desk, no coffee in lobby, breakfast way too expensive for what was offered

Bathroom had small hair clippings all over the counter, there was mold & rust around the shower.

Derrick was great, took and lobby clean and the gym was awesome

Very neat & clean. Pleasant & Responsive staff.

Clean, the room is large.

3 stars

Hotel although very clean was dated. Room smelled like smoke. Front desk staff is very friendly and accommodating. For the price and location it is a decent choice.

Room was good with great prices

The hotel has a convenient restaurant, but i didn't get the opportunity to dine during my stay. The staff offers excellent customer service and they all made my stay worthwhile even though the minor hiccups encountered. I have one concern, when it was time to clean the room, not much "cleaning" was done -- to the bathroom & it's floor specifically. Other than that, overall nice hotel, friendly staff, ample parking.

The room was okay. Bed not comfortable and found part of a bug in the bed. TV didnt work. The engineer said TV was always an issue because they use antennas not cable boxes and a lot of trees block signal. The breakfast was trash and 18.99 per person. Dry fake food with barely above contential breakfast. Definitely not worth the money!! The highlight was the AMAZING front desk staff!! Thats it.

We did not eat breakfast at the hotel. But the hotel was clean and provided fresh coffee in the lobby.

I had a very nice experience

Great stay. One thing. The cancellation policy is not good. I spent about 20 minutes trying to cancel a room and it had cost money. I don’t appreciate that about your web site. But the hotel was great.

Y3s

Quite and peaceful

Front desk staff Micah and Kenny were exceptional. Attune to the need of guest needs and patient with whatever was thrown there way.

Great location, close to every major highway in Atlanta. Clean rooms and hotel, great service. Enjoy our stay, this location will be are go to going forward.

It was great!

Room wasn’t bad. It had a Smokey smell to it.

Great

Yes

Room was clean but the bathroom door needs to be fixed - it won’t slide open from inside. The safe also opened when closet door opens.

Room was dirty. Could have been cleaned better. Purchased 2 different sodas and both were stale tasting. Very disappointed with this experience at this Doubletree. The best part was the cookies.

Room was clean and quiet . Not a lot of traffic in the hallways

Yes, very nice staff and clean, beautiful hotel.

The room was clean, staff seem nice. The only thing I didn't like was when I checked in he hotel charged an extra deposit of 50$ per night. They never did this before.

Clean room, friendly staff, nice atmosphere. Very relaxing say

Thank you, I love it! Everything was perfect!

Heat didn’t work an the tv was searching for a signal most of the time

Dissapointing the breakfast wasn’t included.

could be better

I believe there was a recent water leak prior to us checking in. Our hallway floor had caution signs and was wet and mushy by the elevators. Had a bad musky smell because of this. Our rooms thermostat required new batteries and wouldn’t let us adjust it. After a 2 and a half hour wait after they told us someone was coming to fix it, we fell asleep. They did go back the next day and fix it after we requested it again on our way out for the day. The staff overall was friendly and helpful and the rooms were big.

Only one person checking in a long line of people. Only one elevator for a whole hotel full of people and not enough parking.

The gentleman who checked me in, Micah, was a pleasure to deal with. Great to have someone like that greet you as you arrive. Kudos to him!!! Beds were comfortable. Pillows were great!!!

Excellent

This stay almost felt like a prank. 1. We were originally assigned room 333, the next morning we were asked to move because they were doing construction next door or below. So 2. We moved next door to room 335. Being a Hilton honors member, The staff wasn’t really trying to compensate us in any way. We were given cookies to pacify us. We were told “well you don’t have to move, you can just deal with the noise” The move to the new room was absolutely pointless because we heard every second of the construction anyway. After we start settling in for the night and turned the AC on because all of the rooms are extremely humid, there was a loud persistent siren noise from the vent. So we of course go downstairs late at night to tell the front desk. So we moved to our THIRD room 519. It was basically our last day/night so whatever. We come back from dinner with family and the fire alarm starts going off. We call downstairs to make sure everything was ok, they say yes someone is probably smoking in their room “we’re investigating”. They turn it off. But guess what, the fire alarm goes off FOUR more times. The windows in the room leak from condensation, the bathroom shower gels were just broken laying around. It honestly was a joke of a stay, we stayed 3 nights, moved to 3 different rooms. Would not recommend.

Yes, the room was clean and the staff was bery pleasent!

mr. kenny at the front desk was amazing & treated me like family. greatest experience i’ve EVER had checking into a hotel. thank you !!

Yes, the room was spotless and the staff was excellent. Everything was nice. I would recommend that anyone, including family and friends, please stay here at this location. You will not regret it.

Definitely disappointed in this property been my go to for years but my room was overtaken by heavy mold and mildew in the carpeting. I had to switch rooms because it was difficult for me to breathe. Even though I was switched I wasn’t offered a credit or discount. I ended up sick for the rest of my trip.Hate to say It but I won’t be back.

The staff were wonderful. Unfortunately, when it came to the room the air was very musty and I had to maintain a/c on in order to reduce the moldy odor. The toilet would fill to the point of overflow then slowly flush.

There were no in-room microwaves, and the water was warm but not hot, which would have been nice with the cold weather. Also, I am nitpicking, but there were no warm cookies every time I checked.

Check out guy, was ok. We didn’t talk much

The breakfast was good it was a buffet line and they charged $18.

The headboard in that room needs replacing. It looked dirty, but it looked as though those spots were from the material melting or degrading. The service was great though, Micah was awesome.

There is an old odor that seems to be coming from the carpet. The staff was great. The hitel needs a serious upgrade.

Staff was courteous, room was clean and well supplied.

The 🚽 toilet didn’t work the outlet didn’t work the safe box wasn’t working and the . Would not stay there again other family members had same problem.

The staff was very courteous, friendly, and accommodating

Need smart tv .

Staff was great and had our room ready a couple hours early

.

clean room, some upgrades are needed, overall a good value

Have not had it yet

The sliding door of the bathroom is so uncomfortable.

It was my first time staying at this property! The warm cookies were the best! Room was decent, clean, and hotel quiet. Parking got pretty packed in the evening as it got later towards the weekend. Other than that, no complaints. Convenient to everything, I would definitely stay again. In fact, Im already planning another trip.

Floor and room was musty!! Elevators not working properly, fire alarm went of several nights. Room carpart was stained with brown mildew.

Our sink kept clogging up.

Friendly staff

When we arrived the sheets on the bed were soiled. The ice machine on our floor and on the second floor we're out of order. The smell in the facility itself was mildewy. The elevator on the left side was not in working order my husband got stuck in it. The fire alarm went off twice. One time it was at 2:00 in the morning. I was not happy with this hotel accommodation. I was hoping for some sort of accommodation from your service for this bad service. Please advise as soon as possible.

Nice and clean

Very

Good

Clean rooms, Deja was very personable and professional. Very nice hotel overall.

Room was nice, however, we were charged $75 a pet plus a $50 damage fee (refundable but pet charge was not). We ended up having to pay $150 for two dogs - pretty outrageous. Won’t make that mistake again.

Friendly staff throughout hotel. Eager to assist with any questions.

Great stay

The Hotel should invest in a better carpet maintenance and when your maintenance team repairs anything it should always be inspected for quality. But the Bar the, team members where excellent

NA

didn’t get breakfast

Very nice property, and impeccable service. Will definitely come back if visiting Atlanta in future

Staff were excellent! The rooms and facilities were clean & the bar was great. Close to lots of food and places to chill. Would definitely stay here again.

Yes, but not a lot variety.

It took us 20 minutes to find a parking spot. There was no one at the front desk for at least 20 minutes for us to get a key. Our room was dirty and there were red drops of what looked like blood on the carpet down the hallway where our room was. We left immediately and want a refund.

Everything was good

Staff was lovely and the hotel was very clean and smelled nice. But very outdated, beds were not the best. No self service options for the commissary. Plenty of parking, quiet area

Didn’t get clean towels and wash cloths regularly and door key wouldn’t work constantly

Derick was amazing. He allowed me to check-in early, and gave me top-notch customer service even though it was hectic in the hotel because of multiple events. He gave me great food recommendations and gave me two warm cookies - warmed my heart. Thanks again, Derick! I look forward to staying at this Diubletree the next time that I’m in Atlanta.

No Microwave In Rooms

Spacious room, nice bathroom

Very nice

From the very first day we arrived there were access issues with our room door. On one night of our stay it was really especially aggravating. Myself and my fiancee went out separately with friends we haven't seen in years that live in the area which were both about 40 minutes away or more from the hotel. I received a call from her a little pass 1am stating she could not get into the room as once again the room key did not work. I was already in route back but was still over 30 minutes away. This is unacceptable for me as I feel strongly about security and well being of my loved one's. It shouldn't happen! We both work in hospitality and I also serve in Facilities maintenance of a large global company, this things are unacceptable. If there is an issue with the facilities rooms, it should be decommissioned until all necessary repairs can be made; not rented anyway to get profits while passing off the aggravation and inconvenience to the guest. There were a few other things off that I won’t bother mentioning, because our access and safety were the biggest of my concerns to address.

the bathroom has no floor towel

Didn’t have microwave in room

Clean room, friendly staff

Staff is so nice to everyone and the room was so clean

Staff was professional, efficient and friendly.

It was good.

Dunwoody is a very cute area outside of Atlanta. The hotel was conveniently located off the expressway. Very clean and simple.

I enjoyed my stay. The staff (cleaning, bar, counter..etc) was exceptional and treated me with respect and dignity! Very good

Very understaffed. The front desk was often left unattended. The menu was very limited. When my room was serviced, the coffee and tea were not replenished. Warm cookies were often not available. I was told that I was being signed up as a Hilton rewards member and that did not happen. I will go to Marriott across the street next time.

Staff was excellent

If I could give a zero review, I would. This place has big bugs. We tried to report it and nothing was done.

Service was excellent, the place was clean and convenient. The most important part was free parking. Overall, I had a great stay with my family.

The staff was nice, even though there was a lot going on as events its was still pretty quiet. Parking was free which I could appreciate in Atlanta cause you always have to pay to park somewhere there

Was a chill place to stay

Great

enjoy all of the amenities.

Staff was amazing. Great customer service. One of the rooms had issues with lightning & A.C. unit. Despite notifying the front desk the issues were not addressed. They offered to give points for my inconvenience..

I feel it's absurd to charge $3 for a bottle of water, or $3 for a fresh cup off coffee. Instead. I went to CVS and purchased a six-packs of evian water and an 8 pack of Maidon Perrier sparkling water. for an average of $1.20 per serving. And we needed almost all 14 servings. Your water would have cost us $42 That's just wrong. Sorry. And I went to Dunkin for coffee.

I only have 2 responses to make, the 1st was that the bartenders were more interested in watching the football game that interacting with the guests at the bar. Secondly the restaurant staff seem to not be able to get it together time for the restaurant to open that morning for breakfast! But the young lady who checked me in front is was outstanding, she was knowledgeable, professional answered all my questions about the local area and the hotel services.

This hotel definitely needs to be updated. Lots of broken things like the iron,chip paint ,dirty shower, limited towels, smell, moldy carpet and was dirty and hard uncomfortable bed.

Clean room great staff

Whole hotel needs to be renovated, old and dated. If I had have known that I would have chosen another hotel. Staff was nice and hospitable though.

Clean, comfortable room, helpful and pleasant team members, quiet area

There was an event hosted at the hotel and there was no parking for the guest that stay at the hotel. Also I have stayed at this hotel 4 times this year and the place is going down. Ice machines on 4 of the floors broken, walls cracking, people smoking all around the door. I loved staying here but I’m not liking what I see

there were a lot of ants in our room not sure where they were coming from. Could be upkeep a bit more around the windowsills.

Kept the area so dim you couldn't see the flaws in the room. The walls and carpet were dingy and dirty

No bad comments! The stay was excellent!

Like the location easy access to everything.

Only concern was loud AC unit, however, my bed was comfortable enough for me to sleep soundly.

Micah is at the front desk is top tier!! He offers customer service at it's best. The hotel needs upgrades but our room was great.

BEDS WERE VERY COMFORTABLE

Nice experience and great staff

Did not use the gym

I feel a lot of content and I was extremely impressed with the level of lighting in the bathroom it just enhanced everything I filmed.

Staff doesn’t man the desk or answer the phones regularly. Service is sub-par

The convenience of check in

The property was nice and the staff was friendly

Please contact me about poor customer service , unauthorized charged and bad booking

This is an excellent place to stay!

Hard bed rooms loud also floor in room dirty but the front desk staff and everything else was amazing

Just one thing. All icemaker in the hotel were broken...

The hotel was clean and check in was fast but after this it was all very disappointing. We were told we only had 1 roll of toilet paper in the room for 2 people staying 3 days. Also, the hallways all smelled musty or humid. We were happy the hotel had a pool as it was beginning of September and very hot. We got dressed and went down to the pool since the hotel website advised it WOULD be open until October and guess what? CLOSED! When we asked the front desk they said they closed on Labor Day!!! Then the hotel also has conference rooms holding church services all weekend and the parking was forever full from all the visitors NOT staying at the hotel. They have no online checkout process so when leaving it was a nightmare line. Also, they have a minute pet relief area which NONE of the employees even knew they had, I found it on my own and of course no baggies and full of fog waste. Beautiful reception and bar area but rooms are forgotten and not even a microwave in the room and the fridge barely cooled. The a/c was barely cooling the room and this is GEORGIA and still summer. All in all would not come back to this location.

Air conditioning unit in room 208 was very noisy every the compressor kicked in; could not sleep

Staff was friendly from front desk to dinning to maid service. the room and property are what i expected, they met average conditions.

Great Stay

Old,, AC is very noisy.

Everything

Great location and easy to get where I needed to go.

It was ok but you have no privacy they didn’t ask if I want them to clean or did I need towels never knock they watch me leave each day then when in clean made my bed put new towels I also watched maintenance man clean up vomit off the floor pick up the reg and wipe the table by the microwave nasty ass chico

Amazing frint desk services

What i needed

No comment at all, worries please

Friendly staff. Room sitting chair needed cleaning. Ice maker out of order on almost all floor

I won't say all the bad things that happened during my stay but i won't plan to return.

Everything

Good breakfast and very nice staff

Checked in and room was a mess!!! Bed wasn’t made and tile was falling off the wall. As well as a bug was flying around the room and the smell was sooo bad in the room. Front desk was nice enough to move us to another room that was ok, but the first impression was horrible!!!

Loved it

Staff was extra nice!

Good hotel

the staff was really nice but there were a couple things that was wrong with my room. What i did like was that i was given partial refund for my experience & i would go back but just not to that room. lol

Very clean property

Nice place at to stay at a nice price

There was a very big roach outside my room door. I texted 2 times and tried calling the front desk. No response and no one answered the phone. I had to escalate the request to the corporate level to get a response

nice breakky

Should at least have complimentary coffee.

It was good.

Good stay, but hotel had a maintenance issue 1 week before our arrival that closed an entire floor of guest rooms.

Friendly staff and helpful

The furniture was torn so was the picture on the wall the drawers swung open by themselves constantly

The customer service from the front desk staff and restaurant bar was amazing. I appreciated my time there!

I enjoyed my stay.

I had scratches in my head board which looked like they came from a dog. The shower door was about to fall off and there was little to no lights in the room

Great stay would do it again

Customer Service

Good

Free cookies and water

Everything & all the staff was great. No complaints at all

The room is very spacious with high ceilings. Doesn’t have a smart tv which kinda sucks. We had to get an extra set of sheets for the pullout couch but the staff was quick to get us what we needed. Only true negatives is that our sink in the bathroom did not drain and we didn’t have a microwave and we couldn’t find one in the lobby.

Great friendly helpful staffs

I didn’t that my room was clean during my 3 night stay. One day I had room service about and no one came.

Staff was nice. Hotel has limited parking and

Great staff. Room wasn’t so clean.

Overall pretty clean and very quiet ! Only reason I give 4 stars is due to the room smelling of smoke not sure if all rooms smell that way but other than, It was worth the price.

The front desk staff are exceptionally friendly and accommodating.

Great customer service at check in. Bar didn’t have Malibu, bed was little uncomfortable and hallway smelled musty.

I really enjoyed my experience here. The staff were friendly and helpful. The double tree cookies werw out of this word and i definitely will look forward to more when I book with double tree again. Thank you!

1. When I arrived, the tables in the room were dirty and the floor had not been vacuumed. 2. The shower head could not be adjusted properly, causing water to spray all over the bathroom floor, and the water never got hotter than lukewarm. 3. I requested a light tidy-up with new towels and trash removal at 12 noon during my stay. I left the room, alerted housekeeping, and returned at 9 p.m. to find dirty towels still on the floor and trash overflowing. 4. On Saturday night, I went to the front desk for fresh towels and explained that no one had serviced my room. The front desk agent seemed nonchalant and more interested in chatting with a guest in the lobby than addressing my concerns. I was handed towels with no apology or effort to resolve the issue. 5. To top it off, the ice machine on the 3rd floor was out of service. Overall, the lack of cleanliness, poor maintenance, and inattentive service made this a frustrating experience.

The room had an old stitch. Bed was very uncomfortable...

N

Nothing to complain place was wonderful

Take too long to refund deposit

DIrty carpet, especially in our room Headboard had the vinyl covering flaking off. Top of toilet tank had a crack in it. The toilet paper holder was loose and would not hold the roll. The shower had some vinyl lining around the door that was flopped and needed trimming.. Check in was slow - not enough help and the staff seemed to struggle with the reservations. Last year, our convention was at Embassy Suites in Chattanooga and it was a world of difference.

The breakfast was very nice and bed is comfortable, unfortunately our bathroom toilet was unable to flush

Room looks nothing like pictures they changed our room for a faulty toilet and room was smaller then previous room

The general manager Tyler is a lier

Clean !!!

Great staff

Nice hotel, not enough parking. Lot was full so had to park streetside.

Perfect stay if your visiting ATL

We were able to check in and out quickly and the reps were very friendly and knowledgeable. Everything was clean and the area was actually very quiet. Only downside was the AC didn’t seem to go lower than the original setting so we were much warmer than we would have liked to be. Other than that, we enjoyed our stay and will recommend!

My room air did not work

They were very accommodating. I arrived early because my flight landed early shockingly. My room was ready and they allowed me to check in. I was able to get much needed rest.

Had an excellent time staff was excellent no issues other than maybe a few updates but it was nothing major I would definitely recommend staying at this hotel

The staff was very nice at check in and the rooms were very clean and smelled fresh. Will definitely stay here again!!

Great job great service

Tv didn’t work

The floors didnt look clean in the room and bath tub had stains. Didnt get the glass door shower that was pictured. Coffe maker in room was broken but was given another one later that day. Only one elevator worked and it slightly opens before it stops. The staff was awesome. The property just need to be thoroughly deep cleaned.

The bed was comfortable

Great

Great Stay.

Nice and clean room. Nice staff. Check in was smooth. The older gentleman that was our Bartender was amazing and food was good. Everything he recommended and the drinks he made was 10/10. This will probably be the hotel that I’ll book with moving forward when visiting Atlanta.

Everything was great