Courtyard by Marriott Atlanta Buckhead

Great stay.

We had a wonderful experience checking in with Mark. Everyone was so helpful and accomodating. The space was clean and it is centrally located. We will be back!

Five Star Service

Five Star Service Team

Very good

Very clean

Very Clean, Great Staff.

Very good

Everything was finde. Staff was very helpful, the room.was clean and parking ist Just around the corner. Unfortunately there's no breakfast but there are great alternatives in the vicinity.

Exceptional

The water was off for a whole day

Needs microwave in room

Needs microwave in room

Hotel is close by to several places. Hotel was clean. House keeping kept room clean. Will stay again.

Overall, it was a good stay. At first, we had booked it for four people, king and sofa bed. We went up to the room to a king bed and no sofa bed. Staff was quick about getting that fixed! Had a beautiful view from our room.

Great staff! Room was clean. Great location.

I was charged a $50 “damage fee” prior to my stay which I still have not received back after leaving the room spotless. The parking was unclear

The room was not clean. The toilet was malfunctioning and the AC could not handle the humidity.

Exceptional

The hotel was nice and clean. The staff was friendly and helpful if we needed anything. I would stay there again.

Exceptional

Location. Cleanliness Too expensive to not have breakfast on the room charge

Location. Very clean . Breakfast is limited and not included in the room rate. Had to pay for each person and this made the room very expensive

Other then having to pay for parking and depending where you park it may be a bit of a walk, it was great! our room was clean and comfy

Thanks

Room not comfortable, a/c noisy, turning on and off all night, directly into face. Regular pillows and mattress.

The Marriott got everything right! Check in was fabulous! Those running the front desk is awesome and the manager made sure that I had a room with two beds even though Expedia made an error booking only one bed for my teenage son and I! Thank you!

Location. Also, the room has everything needed for a traveler to spend the night. Slightly old looking bathtub and the toilet.

Slightly old looking bathtub and the toilet.

Great location

Exceptional

Area The free breakfast

The free breakfast

Bad

Passable

Exceptional

condition makes it feel like a bargain. would recommend.

Exceptional

Beautiful scenery around the hotel. That was the first thing that I noticed. Staff was very professional and polite. Clean room. Very clean relaxed and quiet environment. Stayed here for the Cardi concert which is 20 minutes from the hotel. Great time great stay

Room was spacious, clean and easily accessible!

Very good

Exceptional

Exceptional

Bad

The room was very clean and the service was great! Perfect location in Buckhead.

Great

Room infested with bugs left booking early.. staff disrespectful and no refund on infested bug rooms

Mrs. Mary was very friendly and took care of me The fridge was hot on the inside.

Mrs. Mary was very friendly and took care of me The fridge was hot on the inside.

Bad

Okay

The staff were very helpful and friendly. From the front desk to valet. They made us feel welcomed. I have a random 70.00 charge and no one can tell me where it came from.

The staff were very helpful and friendly. From the front desk to valet. They made us feel welcomed. I have a random 70.00 charge and no one can tell me where it came from.

Staff was very welcoming

Clean, friendly staff, quiet.

Staff was very welcoming

Clean, friendly staff, quiet.

Clean room, excelente service. Poor

Devin, the front desk staff was pleasant, knowledgeable and very accommodating. She is a TERRIFIC asset to the Marriott Bonvoy family!

Staff was friendly

It was clean, staff was amazing and the property was peaceful N/A

Water in the fridge

How clean it was and how attentive the staff were! Everyone was nice even down to the valet staff! I wish they had different breakfast options or up class breakfast buffet Included in stay

I had a horrible experience in terms of other guests. I was woke up several times due to noisy, disruptive guests in the hallway and then in the room next door to me. I had to go into the hallway and ask them to quiet down. I also had to call the front desk and have them send someone upstairs. In my short 5 hours that I had to sleep, I was work up 4-5 times by these people.

Toilet kept messing up.

Nice property! Due to the power outage that interrupted everything, I’d like to request a refund or partial refund for the inconvenience. Date of power outage March 7th/8th it happened that night went into the early morning. I couldn’t sleep no air circulating . I have asthma and that wasn’t a good thing.

Clean rooms , friendly and accommodating front desk service , beautiful area and scenery

Good

Bar offers a good selection of drinks as well as the store. Staff was very welcoming and informative.

Great location overall comfortable stay. However, the bathroom wasn't that clean. All of staff was friendly and able to answer my questions. If you staying more than one day it's cheaper to do valet parking $40 a night . Other self parking is $25 . No in or out abilities.

Clean. Safe. Nice staff.

Clean. Safe. Nice staff.

Everything Traffic around the facility but not there fault.

The staff was amazing and sweet. Wendy took good care of us, valet was 10/10 on time and efficient each time we went out. The room was clean and the view was to die for

The staff was amazing and sweet. Wendy took good care of us, valet was 10/10 on time and efficient each time we went out. The room was clean and the view was to die for

Clean and comfortable. Great location.

Staff was great, but the parking is extremely expensive and the shower water pressure was weak.

Staff was great, but the parking is extremely expensive and the shower water pressure was weak.

Staff was very attentive and did an awesome job answering every question I had.

Staff was very attentive and did an awesome job answering every question I had.

Everyone and everything is perfect. Staff nice and cafe is awesome and the gentleman in there friendly and welcoming

Everyone and everything is perfect. Staff nice and cafe is awesome and the gentleman in there friendly and welcoming

Mike at the front desk went above and beyond to be helpful when checking in with 2 small children Rooms were not cleaned very well daily

This rating would have been excellent if I didn’t experience the tub leak. The staff was very nice. The room was clean.

This rating would have been excellent if I didn’t experience the tub leak. The staff was very nice. The room was clean.

Very Clean everyone was super helpful and nice. I just didn’t like the shower

Very Clean everyone was super helpful and nice. I just didn’t like the shower

The breakfast was horrible. I had to pay almost 60$ for cereal and milk and fruit for my kids. Unacceptable! On top I never got my deposit nor valet parking money back! Unacceptable! On top I never got my deposit nor valet parking money back!

Easy check in. Safe location Had to pay for parking

Go to spot for me when in Buckhead. Clean rooms with very attentive staff

Go to spot for me when in Buckhead. Clean rooms with very attentive staff

Staff was amazing and the room was very clean! Great location and great stay.

Staff was amazing and the room was very clean! Great location and great stay.

Had to pay for parking

Overall, the hotel staff were very professional and worked well as a team. The location was fantastic, directly across from Lenox Mall. However, I had some concerns regarding the cleanliness of the room, which did not meet my expectations. There was hair on the bedding and in the bathroom. We also experienced a plumbing issue in Room 409, and my husband and I broke out in rashes. Additionally, be prepared for the parking to be quite expensive. I'm not saying you shouldn’t stay here, but just be aware of some typical hotel challenges.

Overall, the hotel staff were very professional and worked well as a team. The location was fantastic, directly across from Lenox Mall. However, I had some concerns regarding the cleanliness of the room, which did not meet my expectations. There was hair on the bedding and in the bathroom. We also experienced a plumbing issue in Room 409, and my husband and I broke out in rashes. Additionally, be prepared for the parking to be quite expensive. I'm not saying you shouldn’t stay here, but just be aware of some typical hotel challenges.

Unfortunately, the room itself did not meet the same standard. The bathroom had several issues, including very poor toilet water pressure. When I arrived, the toilet was not clean and appeared to have urine in it, which was disappointing. In addition, the toilet ran continuously throughout the night, creating a constant noise that made it difficult to rest. The room’s view was also not appealing and fell short of expectations. Overall, while the staff and valet service were outstanding, the condition of the room—particularly the bathroom—significantly impacted my experience.

Unfortunately, the room itself did not meet the same standard. The bathroom had several issues, including very poor toilet water pressure. When I arrived, the toilet was not clean and appeared to have urine in it, which was disappointing. In addition, the toilet ran continuously throughout the night, creating a constant noise that made it difficult to rest. The room’s view was also not appealing and fell short of expectations. Overall, while the staff and valet service were outstanding, the condition of the room—particularly the bathroom—significantly impacted my experience.

Mark is a gem best employee I encounter there

Friendly staff and great location

Friendly staff and great location

Very easy to find While my kids were at the pool there was a man with a gun in the lobby. A employee was disputing with the person and police was called. The safety of my family was compromised and the staff didn’t do any communication with the guess.

Room was great. They let us check in early without any issue.

Room was great. They let us check in early without any issue.

Pool was nice and warm! Clean hotel. We had a nice stay.

Pool was nice and warm! Clean hotel. We had a nice stay.

Our first at the hotel and we will definitely be back.

Our first at the hotel and we will definitely be back.

Nice, clean and great location!!!!

Nice, clean and great location!!!!

Great

Great

Very clean room and friendly and help staff!! Surpassed my expectations and will visit this hotel again.

Very clean room and friendly and help staff!! Surpassed my expectations and will visit this hotel again.

The room was unclean. They offered to move us to a higher floor but we had already unpacked so I asked if they could just clean it. We we came back it was still dirty. The phone was broken and only worked on speaker. The refrigerator did'nt get cold and they charged us an extra 35 dollars per day for parking and wherever we requested our car it did'nt go through so we had to wait for our vehicle instead of it being ready. The staff was also unconcerned. Always talking amingst each other or no one was at the front desk.

The room was unclean. They offered to move us to a higher floor but we had already unpacked so I asked if they could just clean it. We we came back it was still dirty. The phone was broken and only worked on speaker. The refrigerator did'nt get cold and they charged us an extra 35 dollars per day for parking and wherever we requested our car it did'nt go through so we had to wait for our vehicle instead of it being ready. The staff was also unconcerned. Always talking amingst each other or no one was at the front desk.

Clean room

Clean room

Tub was clogged, no water bottles in the room, no coffee in the lobby and parking was very expensive.

Tub was clogged, no water bottles in the room, no coffee in the lobby and parking was very expensive.

I enjoyed my stay at Mariott in Buckhead....very convenient location...clean and friendly staff. Only reason I didnt give them a 5 star was because valet services was kinda slow and also i wish the rooms had a microwave. However the service from everyone I encountered there was amazing.

I enjoyed my stay at Mariott in Buckhead....very convenient location...clean and friendly staff. Only reason I didnt give them a 5 star was because valet services was kinda slow and also i wish the rooms had a microwave. However the service from everyone I encountered there was amazing.

Wendy, Nasir, and Michael helped me throughout my stay, and made my experience 10x better! Helped me with parking, getting my luggage, soo much more. I can’t wait to come back! Definitely recommend.

Wendy, Nasir, and Michael helped me throughout my stay, and made my experience 10x better! Helped me with parking, getting my luggage, soo much more. I can’t wait to come back! Definitely recommend.

Never had a working tv. Maintenance came in to fix it and it worked for about 30 minutes and then went back to “no signal.”

Never had a working tv. Maintenance came in to fix it and it worked for about 30 minutes and then went back to “no signal.”

Clean room. Good breakfast. Close to MARTA

Clean room. Good breakfast. Close to MARTA

Everything was excellent

Everything was excellent

staff were exceptionally helpful and friendly

staff were exceptionally helpful and friendly

My stay here was fantastic, was greeted by mark at the front desk we had a wonderful conversation, then on the day i checked out my battery on my car died. And the staff did everything to help me get a jump and get me on my way! Will be staying again for sure. Hotel was clean and the whole staff was fantastic

My stay here was fantastic, was greeted by mark at the front desk we had a wonderful conversation, then on the day i checked out my battery on my car died. And the staff did everything to help me get a jump and get me on my way! Will be staying again for sure. Hotel was clean and the whole staff was fantastic

It was very comfortable for the price and location

It was very comfortable for the price and location

Excellent service, comfortable beds and excellent area to stroll around

Excellent service, comfortable beds and excellent area to stroll around

Also unfortunately there was an overwhelming weed smell on our floor during the entire stay which wouldn’t bother us normally but we had our 12 year old with us but the staff can’t do much about that I would assume. Anyway 10/10 stars! We will definitely stay here again next year for the pride fest! Thank you Devon for helping us out so much and for just being awesome, it was so much appreciated!!!

Also unfortunately there was an overwhelming weed smell on our floor during the entire stay which wouldn’t bother us normally but we had our 12 year old with us but the staff can’t do much about that I would assume. Anyway 10/10 stars! We will definitely stay here again next year for the pride fest! Thank you Devon for helping us out so much and for just being awesome, it was so much appreciated!!!

I had a wonderful experience.

I had a wonderful experience.

Great place to stay!

Great place to stay!

Staff was very nice & courteous! Hotel was clean & accommodating

Staff was very nice & courteous! Hotel was clean & accommodating

Free breakfast

Free breakfast

yes

yes

Excellent Hotel - very quiet!

Excellent Hotel - very quiet!

Kool

Kool

The property was very clean and walkable

The property was very clean and walkable

Staff very friendly

Staff very friendly

Great staff

Great staff

Convenient location nice property!

Convenient location nice property!

Very nice staff.

Very nice staff.

Easy check in , clean hotel, nice restaurant. The only thing I didn’t like was the parking. You’ll be spending at least 8-40 dollars a day on parking if you’re leaving in and out. 45 for valet parking.

Easy check in , clean hotel, nice restaurant. The only thing I didn’t like was the parking. You’ll be spending at least 8-40 dollars a day on parking if you’re leaving in and out. 45 for valet parking.

Bed comfort

Bed comfort

The staff and services were excellent. The food and service in the restaurant could use some improvement

The staff and services were excellent. The food and service in the restaurant could use some improvement

Loved every bit of this stay.

Loved every bit of this stay.

THANK YOU !

THANK YOU !

The property was very nice. I was not to pleased with parking options. Having to pay for parking at the hotel you already paid for to stay in my opinion is ridiculous.

The property was very nice. I was not to pleased with parking options. Having to pay for parking at the hotel you already paid for to stay in my opinion is ridiculous.

I booked for 2 rooms. At check in I paid for each room separately. The next morning I checked my bank and saw that 3 rooms were pending, causing my account to be 140$ less than expected. Due to it being a weekend, I have to wait till Monday to access those funds. A bit inconvenient. Staff was excellent. Everyone had a good attitude, and a helpful nature. Didn’t see any literature about your dining in house, and an extra blanket in the closet wouldn’t hurt. All in all a good experience except the billing process.

I booked for 2 rooms. At check in I paid for each room separately. The next morning I checked my bank and saw that 3 rooms were pending, causing my account to be 140$ less than expected. Due to it being a weekend, I have to wait till Monday to access those funds. A bit inconvenient. Staff was excellent. Everyone had a good attitude, and a helpful nature. Didn’t see any literature about your dining in house, and an extra blanket in the closet wouldn’t hurt. All in all a good experience except the billing process.

Everything good

Everything good

This is a must stay, I'll for sure be back...

This is a must stay, I'll for sure be back...

Lovely hotel. Great staff.

Lovely hotel. Great staff.

"When I was booking, I thought breakfast was included. I was disappointed to find out it wasn’t after all."

"When I was booking, I thought breakfast was included. I was disappointed to find out it wasn’t after all."

Na

Na

To a lot of things in walking distance.

To a lot of things in walking distance.

My stay was wo

My stay was wo

The room was not as clean as I would like. There was a bench on wheels and underneath it was a pile of garbage.

The room was not as clean as I would like. There was a bench on wheels and underneath it was a pile of garbage.

Skywyn- was saying anything kept walking away inasked was everything okay and he felt it was acceptable to give me a rude sarcastic response. Female was not very polite either unsure of her name. We asked Valet to clarify how service was paid and they were rude/dry and didnt answer the question at all. Horrible experience soon as i walk in the door. Finally got into room checked out everything tv just said no signal they said they would send someone up, nobody came and tv kept going in and out. Then valet lost our car keys made us miss out on other reservations which then caused us to be late to concert! Instead of marriott employee even trying to be helpful all she did was point the finger. Even if company is “third party” the sign says Courtyard Marriott and they made no attempts to even show empathy. Water in shower lacked pressure and even would just cut off and not work would have to turn off wait a few mins then turn back on. Nobody from maintenance ever came for tv nor water.

Skywyn- was saying anything kept walking away inasked was everything okay and he felt it was acceptable to give me a rude sarcastic response. Female was not very polite either unsure of her name. We asked Valet to clarify how service was paid and they were rude/dry and didnt answer the question at all. Horrible experience soon as i walk in the door. Finally got into room checked out everything tv just said no signal they said they would send someone up, nobody came and tv kept going in and out. Then valet lost our car keys made us miss out on other reservations which then caused us to be late to concert! Instead of marriott employee even trying to be helpful all she did was point the finger. Even if company is “third party” the sign says Courtyard Marriott and they made no attempts to even show empathy. Water in shower lacked pressure and even would just cut off and not work would have to turn off wait a few mins then turn back on. Nobody from maintenance ever came for tv nor water.

The website quoted a price and it was rounded up to the next dollar. The room appeared okay at first glance. The tissue holder was loose. There was a stain already on the pillow that looked like a pen stain. And there was a visible mold stain on the ceiling. I feel that when I book through Hotels.com I’m given a subpar room often.

The website quoted a price and it was rounded up to the next dollar. The room appeared okay at first glance. The tissue holder was loose. There was a stain already on the pillow that looked like a pen stain. And there was a visible mold stain on the ceiling. I feel that when I book through Hotels.com I’m given a subpar room often.

Our room was clean, quiet, lots of lighting, and nice comfortable beds. While I was very pleased with this hotel choice, I will say the only downside is the parking. I imagine that all the hotels in the downtown area offer the same, but in all my travels I’ve never had to pay an additional cost for parking. Since this was an unexpected expense it has left me a little sour. All things considered I understand the need to charge for upkeep and managing of the shared parking decks in this area. I just feel this should be incorporated into the rate of the room versus an additional fee. The fact that I can’t “not park” my car, left me with no choice but to pay for parking. I just wish I had known b

Our room was clean, quiet, lots of lighting, and nice comfortable beds. While I was very pleased with this hotel choice, I will say the only downside is the parking. I imagine that all the hotels in the downtown area offer the same, but in all my travels I’ve never had to pay an additional cost for parking. Since this was an unexpected expense it has left me a little sour. All things considered I understand the need to charge for upkeep and managing of the shared parking decks in this area. I just feel this should be incorporated into the rate of the room versus an additional fee. The fact that I can’t “not park” my car, left me with no choice but to pay for parking. I just wish I had known b

You guys charge so much money to stay there and no free breakfast!!!! The parking is the worse… It’s ridiculous!!! I was told that it was twenty dollars a day which is a lot and not to mention paying ever time you leave and come back … extra 200.00 a rip off !!! Never as gain will I stay or recommend anyone. Hotel from hell

You guys charge so much money to stay there and no free breakfast!!!! The parking is the worse… It’s ridiculous!!! I was told that it was twenty dollars a day which is a lot and not to mention paying ever time you leave and come back … extra 200.00 a rip off !!! Never as gain will I stay or recommend anyone. Hotel from hell

Great, friendly, helpful staff! Close to dinning, shopping and public transportation. Clean, modern facilities situated in a quiet, safe neighborhood. Would highly recommend!

Great, friendly, helpful staff! Close to dinning, shopping and public transportation. Clean, modern facilities situated in a quiet, safe neighborhood. Would highly recommend!

Great wxperience

Great wxperience

Good

Good

Good experience

Good experience

Great stay however I do recommend rubber mats for the inside of the tubs which happen to be very slippery.

Great stay however I do recommend rubber mats for the inside of the tubs which happen to be very slippery.

The room lacked cleanliness. The bed sheet had mascara stains, scum in the tum and a dirty shower head, mold in the sink, hair on the towels and ants! Or it’s says a microwave is available upon request but this isn’t true. They only provide a microwave downstairs in the market

The room lacked cleanliness. The bed sheet had mascara stains, scum in the tum and a dirty shower head, mold in the sink, hair on the towels and ants! Or it’s says a microwave is available upon request but this isn’t true. They only provide a microwave downstairs in the market

The staff was very helpful with everything we needed during our visit.

The staff was very helpful with everything we needed during our visit.

It was good

It was good

Great location

Great location

The rooms were absolutely disgusting. Changed rooms and still didn’t get a clean one. TERRIBLE customer service. All around bad experience.

The rooms were absolutely disgusting. Changed rooms and still didn’t get a clean one. TERRIBLE customer service. All around bad experience.

Stayed in a renovated room

Stayed in a renovated room

I requested a fragrance free room and it was perfect! The customer service was fantastic! The hotel was clean and comfortable. Well done!

I requested a fragrance free room and it was perfect! The customer service was fantastic! The hotel was clean and comfortable. Well done!

I stay because my firms Atlanta office is 89 feet away but I’ve stayed multiple times I’ve the last 6 months and the whole staff are super awesome. Front desk is always welcoming and the people working the restaurant are so attentive. Yeah more expensive hotels nearby but the service and cleanliness is great at this hotel. The AC blasts cold since it’s so humid in the Atlanta which is a plus and the place is very quiet since off Peachtree

I stay because my firms Atlanta office is 89 feet away but I’ve stayed multiple times I’ve the last 6 months and the whole staff are super awesome. Front desk is always welcoming and the people working the restaurant are so attentive. Yeah more expensive hotels nearby but the service and cleanliness is great at this hotel. The AC blasts cold since it’s so humid in the Atlanta which is a plus and the place is very quiet since off Peachtree

It was completely my fault

It was completely my fault

I felt the price to park was excessive and there was no hotel validation or discounting

I felt the price to park was excessive and there was no hotel validation or discounting

No parkinglot a structure pay to park or 40$ valley parking double charged for my room & 5-7 business days before i get the refund/ hold bk

No parkinglot a structure pay to park or 40$ valley parking double charged for my room & 5-7 business days before i get the refund/ hold bk

The friendly staff was definitely the highlight of my stay. I wasn't able to eat at the restaurant the first night due to staffing issues, but management had it resolved the next day. The low point was probably cleanliness in common areas. Since it's summertime, nats were flying around at the check-in desk and the dining areas while I was trying to eat. I think if they did an extra cleaning pass on these areas including the pool and had softer beds it would be a 10/10 hotel. At the price, I recommend giving it a shot as it's in walking distance of not only the train with a direct line to the airport, but a mall/ shopping center as well.

The friendly staff was definitely the highlight of my stay. I wasn't able to eat at the restaurant the first night due to staffing issues, but management had it resolved the next day. The low point was probably cleanliness in common areas. Since it's summertime, nats were flying around at the check-in desk and the dining areas while I was trying to eat. I think if they did an extra cleaning pass on these areas including the pool and had softer beds it would be a 10/10 hotel. At the price, I recommend giving it a shot as it's in walking distance of not only the train with a direct line to the airport, but a mall/ shopping center as well.

Everything was excellent I especially enjoyed the valet service. Staying at Marriott hotels is always a treat.

Very helpful and accommodating staff.

Good location for walking to and from

It was good. Only complaint bar/resturant female did not acknowledge or say hello, even after we patiently waited for her to cash out others, for over 15 minutes even after she helped three other people. Decided Uber, only downside to being here. Everyone else was friendly and pleasant.

Very good place l.

Very nice and great value/location if staying in the buckhead area. Very chill and quiet. Within a few minute walk to many restaurants.

G

Very quiet and clean. Close to shopping area. Walkable. Safe. Comfortable beds. Pay Parking across the street. Nice business neighborhood around. Restful.

Room was very clean and the staff and valet was very friendly and very professional. Highly recommend staying at this hotel. Outstanding job overall!

Enjoyed my stay

I didn't like it. Wasn't in good condition . Wqsnt clean upon arrival and the valet was so bery bad.

Great stay

Nice valets and staff very friendly

Loved everything about this property. Would definitely stay here again and recommend to others!

They are way too pricey for a cheap hotel. There was ants and dead roaches in the pool area. We walked into our room and the shower was not clean. They charged us 50 a NIGHT for incedentals and you don’t get that back if you do valet parking. The price for valet and self parking is the same for it’s like to each their own. We stayed for 3 nights so we got charged 150 on top of the 429 for the room. I’ll never be back here

All staff very friendly and very accommodating.

Easy to get here, park and get around

Went to use the pool, which was cold for an indoor pool, and when exiting we found that the handrail was able to be pulled out of the floor. Reported to staff, later attempted to use pool again and it was permanently closed. The elevators squeal loudly during use, and one of them missing buttons. The on-site bistro offered menu items the didn't have, and their staff wasn't the best. The food from there also wasn't the greatest for the price as some of it came out burned or inedible. The property had a nice couryard, but the heaters weren't on and didn't have propane to use. Won't be recommending this location to others.

Staff was great and hotel was clean. However, pool was closed and elevators made a horrible squeaking sound when operating. Beds were uncomfortable.

Great place to stay

Love it

Great check in experience c

The staff was friendly and professional

The stay was great!!

Clean

Unacceptable to be "walked" on first night stay. Cannot even talk to a rep, had to discuss only via chat. And now i have a pending charge from the hotel i got walked to and the room smelledand toilet seat was falling off. This better be dealt with in a timely fashion. I'd like a phone call to discuss my displeasure. TY

Did not like the area around the hotel or the entrance. Need to make it more inviting.

Passing through Atlanta on the way to FL & decided to stay here with my husband & 2 kids. Nice hotel but the parking situation is rough, the rooms are a bit small & are not that clean. Average on my list.

Staff at check in and bartender are just great. Excellent customer service.

Everyone was friendly

This is my second time staying at this property. Since my last stay, this property has undergone renovation. My room was completely redesigned. It was amazing to walk into a brand-new room. The staff is friendly and accommodating. Around the corner from Lenox Mall. I will be staying here again

Do not stay here!! Very dirty hotel

My room was nice and fairly clean, located at the 8th floor; however, the cleaning staff didn’t really put effort in vacuuming or cleaning the sink or other areas. They made my bed but didn’t change the sheets. The hotel itself was not really great. It was under renovation and whoever was conducting the project did nothing to creat some sort of delimitation between the working area and the public. I had to walk under the area where a guy on a cherry picker was painting the hotel outside, I had to walk in the lobby and walk between buckets of compound and piles of materials. On top of that the Bistro bar/restaurant was not open for lunch and the dinner options were very poor. The day 3 in the hotel when I was trying to study, they were drilling something and the noise was so bad that I had to go back to one of the study rooms at GSU. Anyhow, things started to get a lot worse when costumers (probably ?) were smoking weed in the rooms or elevators. One of my friends was offered a room on the 10th floor and smell of weed was unsupportable and t she had to request another room. Overall, I’ve got what I’ve paid for. Next time I’ll go across the street to Hilton.

Valet staff is always great!

Very upset with my stay. There was loud construction noise from 8:00am. Plumbing was horrible. Sinks and shower have bad drainage. Toilet overflowed. My friends and I came expecting to lounge by the pool. It was closed. That was one of the amenities we chose this hotel for. Very disappointed in my stay. Hotel staff was courteous and as accommodating as could be.

The staff is very friendly and helpful, Miguel at the front desk was top-tier. The only con was that they still had some construction going on and the beautiful pool that is used as the hotels display picture was unavailable due to the construction. It is in walking distance from local stores and places to eat very convenient location. They were very clean as well.

The noise was unbearable at times from the construction outside. I didn’t get a lot of rest and I came to get a break.

We choose this for the indoor pool. It was. It was closed. They were doing construction and super loud every day at 7am. $40 a day to park. Our room was so small the luggage cart couldn’t even fit in to unload it. The room was also laid out terrible. The TV was behind a wardrobe closet so we could not see it from the bed.

The shower was not cleaned properly. There were several long strings of hair left in the shower

Everything was beautiful & nice and the staff were wonderful. The only thing that I absolutely hate about this hotel is they only have valet parking for $40 a night unless you go park in a deck in the area which honestly was cheaper. I’m not a big fan of hotels making you pay to park on the premises & never have been. Hotels shouldn’t charge their customers to park but I understand the business. Overall wonderful stay & nice views!!

Why do y NOT have free hot coffee in the lobby?! This is one of the few in buckhead who doesn’t. The little coffee maker in the room produces doesn’t cut it

Despite this issue, I have to commend the hotel on its beautiful common areas and the friendly, professional staff. With improvements to the room comfort, this hotel could offer a much better overall experience.

Nice area

Doing renovations loud noise at 8am Pool too murky to swim in

We were not notified that we wouldn't have water. We got back from a concert at 11:30pm and I was in the shower when the water was turned off. I had to figure out how to get soap off of myself with no water. The water was off for multiple hours.

This is nice and central when I come to Atlanta. Would appreciate it if the rooms could get a refresh soon

The property was great housekeeping needs to do better

The only downside was parking. Self park was a little walk.

The staff were very nice and hotel was located in the middle of everything we wanted to do. One morning we woke up and the toilet and shower were not working as the water wasn’t running. We also found a previous guests sock left in the room. We wanted to get food at the hotel restaurant one afternoon but, it was not open. All in all the experience was pleasant but, could have definitely been better.

Remodeling is going on in some floors but the check in person put me on a floor so I was not impacted.

Great and call with amazing staff

Staff was great !!