Atlanta Marriott Northwest at Galleria

Very outdated. Needs a lot of work. Carpet and other flooring was so dirty.

The room was very clean. Upon check-in, there was an issue with the air conditioner, but the front desk immediately sent maintenance to address it. The maintenance staff member was very friendly and, when he realized the issue couldn’t be fixed right away, he quickly arranged a new room for us and even provided a complimentary breakfast coupon for the inconvenience.

Parking lot was full. No late night food service. Breakfast was good

This hotel left a lot to be desired. We did appreciate the front desk attendant who assisted us in walking to a near by hotel for the duration of our stay. He was professional and assisted in rectifying a very disappointing situation discovered in our room accomodations. There were several disapointments with this specific property. Prior to our arrival we received a notice that our accommodations had been changed due to a shortage of rooms. Our room was changed to a king bed from 2 double beds. We were traveling with our 11 year old son which mentioned all 3 of us would have to sleep in the one bed. There was no couch provided in the room only a chair which my son was resorting to sleeping in. The hotel was very dated, appeared dirty, and the rooms were the smallest I have ever seen for a Marriott.. After checking in we decided to go down to the Rocks restaurant to grab a bite to eat and watch the Braves game. We were in town for the weekend to see the Braves play on Saturday. Much to our disappointment the hotel did not even get the Braves game. How can a hotel pride themselves on the "hotel of the Braves" when guests can't even watch the game in the lounge. Staff advised they didn't get those channels. Once we finished our meals and returned to our room for the evening we pulled back the shits to the bed and there were blood stains on the sheets and pillow. This was immediately reported to the front desk. We were advised there were no additional rooms and they could not move our room. We then asked for someone to come change the linens at which point we were advised housekeeping has left for the evening. The only option was to pack our bags at midnight and move to another hotel. Which we did. The front desk attendant was very accommodating in assisting us in our transition to the Springhill Suites next door.we were very disappointed in this hotel and I would never stay here or recommend anyone to stay at this resort.

Do not book this property. I have had bigger rooms at a $70 EconoLodge.

Great stay!

The Room The bad: Outdated, dark, beat up furniture, no bottled water in room, no fridge, no microwave. The good: Best water pressure of my life, clean and an absolute fantastic bed for a good nights sleep. Come on now - put a few small bottles of water in the room rather than "upon request" as I arrived at 2am from a delayed flight. I didn't get to try room service but based on the food that was provided during the conference, I'd order without hesitation. Conference/ballroom/lobby All positive here. Updated and polished. The food provided during the conference was EXCEPTIONAL! The Staff This swayed my overall experience - they absolutely have a fantastic team from maintance, to front desk to everyone working the event. This was a true pleasure. Housekeeping was fantastic as well. The Location Free shuttle every 20 or so minutes to/from the Battery and that was a perk. Close to fantastic restaurants, a bit far from the airport but no complaints here.

It's an old property but it's clean and the staff is professional & friendly. It wiuld have been n8ce 8f the parking was free.

Good

We were on the 5th floor in the rear wing. The roof was leaking into the room as well as the sliding glass doors. By the time we left, about 2 ft of the carpet was soaked.

Clean room, nice staff, busy but didn’t feel walked over or forgotten about.

Great hotel close to Truist Park

Our room was perfect with a view of truist park and the bed and pillows were amazing

Liked that there was an on sight sit down restaurant available for breakfast buffet and dinner. The hotel was conveniently located close to Truist park(walking distance). The staff were friendly and helpful. The rooms were clean and bed was comfortable.

Proximity to the Atlanta Braves Stadium was extremely convenient. The outside of the property was well kept the swimming pool area is tucked away nicely for privacy and feels like a nice place to relax. The lobby restaurant and bar area were nice although hours are extremely limited. Beyond the first floor lobby and the outside areas the hotel itself feels a little dated dressed up with some paint. The rooms are very small for what you pay. Also I was charged several hundred dollars more for the room than what Booking.com showed. I would pay as a total price. I understand this is likely because it was a game day and the Braves were home. The online room service is a joke. I placed an order at 7 o’clock at night. Waited till 840 at night and went downstairs and was told oh it will probably be there soon. It never came and I was charged for it.

Proximity to the Atlanta Braves Stadium was extremely convenient. The outside of the property was well kept the swimming pool area is tucked away nicely for privacy and feels like a nice place to relax. The lobby restaurant and bar area were nice although hours are extremely limited. Beyond the first floor lobby and the outside areas the hotel itself feels a little dated dressed up with some paint. The rooms are very small for what you pay. Also I was charged several hundred dollars more for the room than what Booking.com showed. I would pay as a total price. I understand this is likely because it was a game day and the Braves were home. The online room service is a joke. I placed an order at 7 o’clock at night. Waited till 840 at night and went downstairs and was told oh it will probably be there soon. It never came and I was charged for it.

We were here for a concert at Truist Park. Great location for the event. Enjoyed time in the bar.

Our air conditioner wss SO loud it sounds def like an airplane taking off. We also ran out of hot water the second day. A disappointing Marriott experience for sure.

Clean room

Good location to Truist Park. Bed was very comfortable. Size of the TV was nice. The faucet in the bathroom was loose. The shower floor was very slippery-a dangerous hazard for senior citizens. Complimentary coffee in the lobby would be nice. Seemed a bit understaffed in the bar area.

Good location to Truist Park. Bed was very comfortable. Size of the TV was nice. The faucet in the bathroom was loose. The shower floor was very slippery-a dangerous hazard for senior citizens. Complimentary coffee in the lobby would be nice. Seemed a bit understaffed in the bar area.

Close to ball park. Easy 15 min walk.

We were in town for a Braves game and this hotel was perfect for what we needed. It was a 10 minute walk to Truist Park. The room was clean and the staff were friendly. Will stay here again next time for sure.

Wonderful place. Walkable to the ball park. Staff is attentive to your needs and food was delicious.

Small room. Low water pressure. No light switches on walls. Restaurant closed for lunch on Sat. Otherwise good.

The room was clean, the bar well stocked and the pool was refreshing

Enjoyed our stay here! Everything was clean, staff was very friendly and helpful. Our shower water went out for a couple of minutes but then came back. Very convenient location to go to the braves games, overall , it was a great stay.

needs a upgrade

The facility was clean. The staff was friendly. The location was perfect for our visit to the ballpark. I didn't realize there wasn't a mini fridge or microwave in the room. The ice machine on our floor didn't work.

I didn't realize there wasn't a mini fridge or microwave in the room. The ice machine on our floor didn't work.

Friendly staff, clean room, delicious breakfast and in walking distance to Truist Park.

Enjoyed the ease of check in and the pool

Absolutely best place to stay

Room had water damage on the ceiling. Black mold around the tub. Hole in the bathroom door that had been painted over.

Being close to truist park Room had water damage on the ceiling. Black mold around the tub. Hole in the bathroom door that had been painted over.

The room did not have a microwave which was major inconvenience. Also the mini fridge did not work and leaked.

The room itself was small but we only stayed one night for the savannah banana game . We got a double bed . But they didnt put on the listing u have to pay for parking and its 30.00 to park ur car per night and breakfast is 20.00 a person. Parking is for guest but they also had parking for the game which was 40.00. Other than that the place was nice and right near the park.

We were just there for the Savanah banana game so we didn’t use any amenities but the bed was awful. Halfway through the night I woke up and could barely move because the bed was so awful it hurt my back (I’m 32) also it’s just run down. Bathroom ceiling needs repairs. But it was clean and staff was nice

Visiting for the baseball game, location is good. Everything close by.

Close to truist park and shuttle was a plus Rooms were dated but we're ok for the time spent in it

Rooms were dated but we're ok for the time spent in it

They were out of everything for coffee and employees wasn’t where they were suppose to be.

Exceptional

Clean with great staff. Needs updating

Location near Truist Stadium and accessible parking was a plus; roll in shower was marvelous.

Br Breakfast

Breakfast

Our one complaint was, we took their shuttle to the game and we were left stranded when the game ran later than 10.30. We had to find our own way back to the hotel even though our shuttle driver had told us to call the hotel and someone would pick us up after 10:30. He said they wouldn't leave us stranded. Well, a $40 taxi drive plus tip. got us to the hotel. My husband complained at the desk and they gave us two tickets to the breakfast buffet to make up for it. It is an easy walk to the ball park, but my husband has health problems that prevents him from walking that much. We would stay at the hotel again, but adjust our plans for attending a ball game.

n/a

Staff was excellent. Room was good and fair pricing.

Great location, clean and friendly staff.

Room wasn’t ready until 9pm after a stated 4pm check in. Staff at the front was giving rooms out left and right but when it came to me they had no answers and just told me to “try back later.” Not helpful at all. Will not be returning

Exceptional

The beds were very comfortable N/A

The beds were very comfortable N/A

My room wasn’t as cleaned...

My room wasn’t as cleaned as it should’ve been. The HVAC unit was exposed, the door fell completely off the first night

Will and Jessica and Angel. Wonderful

Facilities were nice Pool was closed which is why booked it, rooms were tiny and old, our A/C didn’t work so we couldn’t sleep we were so hot

Facilities were nice Pool was closed which is why booked it, rooms were tiny and old, our A/C didn’t work so we couldn’t sleep we were so hot

Very good

Room was super clean and roomy. Less than a mile walk to Truist Park. Enjoyed our stay and will be going back next year when we see the Braves.

Room needs a microwave and small fridge

Also, the shuttle service to and from the hotel had us waiting for 40 minutes at the Battery after they said they were on the way before we gave up and walked back to the hotel.

The tub was full of hair and the vent in the bathroom was gross looking. Also we were so hot and miserable the entire time. The air conditioning doesn’t keep up. For the price the hotel was fine, but it has the vibe it peaked in 1995. Very dated.

This hotel's low score (7.8) concerned me, but given my experience with Marriott, I thought I would try it for one night. I was more than pleasantly surprised by the experience, so much so that I give it a "10." The hotel is aged, but clean. I saw literature in the room indicating that renovations are imminent, which is good. The fitness center is first rate although one of the stairmasters did not work. The biggest plus for the hotel is its staff. I found everyone I encountered (lobby, restaurant) to be friendly, courteous, and eager to help. Parking situation is a bit confusing for a first-time visitor; I would encourage the staff to explain the process clearly so that patrons are not stuck at the gate trying to exit, frustrating not just the person at the gate but those patrons stuck behind that person.

Room was not in good condition. Mold bathroom fan and broken light fixture.. Light bulbs burnt out by bed.

Front desk clerk. Friendly and helpful. Room was not in good condition. Mold bathroom fan and broken light fixture.. Light bulbs burnt out by bed.

Hotel is old and not in great condition. Rooms weee pretty clean but sink wouldn’t drain and amenities were lacking. Especially for a 4 star hotel. We picked this hotel because of the outdoor pool and it was closed for maintenance with no warning or compensation. No free breakfast and exiting gate was a nightmare with multiple guests unable to get the gate to work properly.

No complaints best hotel in area for baseball games and very clean

Bad

Exceptional

Exceptional

Staff were very friendly, the food was great.

I loved everything about my trip to Atlanta. My only kick back would be one of the main reasons I booked the hotel because it advertised an indoor pool. Maybe I read it incorrectly if so I apologize, the stay was a 10/10.

Exceptional

Room is very outdated and beds uncomfortable, bathroom was terrible condition water leaking everywhere and mold and dirt, very unacceptable will not be staying here ever again wish I could ask for my money back

Yes Great

Great stay!

I spent $200 on a room where the furniture was falling apart. There was no coffee..There was no bottled water. The toilet didn't flush. The ac/heater was loud and squeaky. When I asked for another room I was told all of the ACs are like that?

I spent $200 on a room where the furniture was falling apart. There was no coffee..There was no bottled water. The toilet didn't flush. The ac/heater was loud and squeaky. When I asked for another room I was told all of the ACs are like that?

2. No microwave in the room. 3. Did not understand what made our room a deluxe? It felt like a regular room. 4. Wi-Fi should be free. 5. There were 4 couples including us. We requested to be on the same floor and were denied.

2. No microwave in the room. 3. Did not understand what made our room a deluxe? It felt like a regular room. 4. Wi-Fi should be free. 5. There were 4 couples including us. We requested to be on the same floor and were denied.

Check in was easy rooms are very small nd bathroom are very small doesnt look anything like online the hot buffet was great.

Check in was easy rooms are very small nd bathroom are very small doesnt look anything like online the hot buffet was great.

Clean staff in amenities

Clean staff in amenities

the entrance as well. The exterior/interior was nice, however our stay was not.

the entrance as well. The exterior/interior was nice, however our stay was not.

The view from my window.

The staff was excellent and the breakfast was excellent. Our room was clean badly in need of renovating. I understand that it’s due to be redone. It was helpful that they left a letter in the room, explaining their plans to renovate.

Nice gym. Bathroom was a bit outdated. Believe the TV had Netflix but the app wasn't functional.

I don’t like that they charge me the Parking

The hotel was close, within walking distance, to the sports event venue in Atlanta GA we were attending. The front desk personnel were very nice and helpful. Previously, we stayed in an adjacent hotel to attend the baseball game(s). The amenities were superior and the rooms were more spacious - all for a considerably lower cost. There wasn't even a small refrigerator in our room and, on our final day, the lighting in the bathroom went out.

No microwave

How close it was to Truist park and had a shuttle as well. The staff was so friendly and helpful.

It was within walking distance of the Atlanta Braves ball park Having to pay to park to stay at the hotel! Especially the price it cost per night is a little ridiculous!

N/A Noisy hallways on third floor.They had a party in the hallway. Construction on Saturday.

Loved shuttle transportation to Truist Park and the Starbucks on site was a nice treat. Pay to park.

Room was very clean.

Room was very clean.

The location They didn't have luggage carrier's which was very inconvenient for me because I was by myself and I had to make multiple trips to my car. The room was small for my likings. The hotel was old and me being from out of town, I was unaware of.

Staff was very accommodating. Easy check in and out.

Staff was very accommodating. Easy check in and out.

Fun an relaxing

Fun an relaxing

Amazing stay great for a get away!

Amazing stay great for a get away!

The location, friendly staff, comfort and great breakfast. The bed and bathrooms could be a little more updated. Too much light coming under the doors.

Nothing Horrible service

Yes, the staff provided great service. The room room was clean and tidy.

Yes, the staff provided great service. The room room was clean and tidy.

The staff was amazing. Southern charm and hospitality at its finest. Very well kept and clean. Seems like a perfect venue for an elaborate wedding or convention. Costs. Add parking. Add breakfast. Yikes. Plus there were no restaurants within an easy walk.

Clean rooms and friendly staff

Clean rooms and friendly staff

Great Staff

Great Staff

Facilities were clean. Staff at the restaurant and bar were exceptional. Venue halls were beautiful. Your event mgrs and staff were amazing. Exceptional customer service. Reception staff needs training on customer service. They lack professionalism and warmth. Parking fees are outrageous, no microwave, refrigerator was on the floor with lots of cords. Appears to be a fire hazard. Your Koi pond is too shallow for the koioʻ in cold weather.

The room was not up to par based on what I am accustomed to with other Marietta properties.

The room was not up to par based on what I am accustomed to with other Marietta properties.

Really Great

Really Great

$30 per night for parking is ridiculous!!!! Not valet!! Not a garage or a deck...a park8ng lot. It was Never mentioned during the reservation process. $8.00 for water!!! They put a hold on our card for incidentals but they hit our card again for water & patking too. The only place to sit for 2 people is the bed! This is supposed to be a deluxe room. So disappointed. If this is deluxe i would hate to see basic!!!

$30 per night for parking is ridiculous!!!! Not valet!! Not a garage or a deck...a park8ng lot. It was Never mentioned during the reservation process. $8.00 for water!!! They put a hold on our card for incidentals but they hit our card again for water & patking too. The only place to sit for 2 people is the bed! This is supposed to be a deluxe room. So disappointed. If this is deluxe i would hate to see basic!!!

Professional and kind people Having to pay for parking

Great Hotel

Great Hotel

Great staff and location. They went above and beyond to make our stay memorable.

Great staff and location. They went above and beyond to make our stay memorable.

Yes

Yes

Room.was clean and staff was friendly

Room.was clean and staff was friendly

Good staff

Good staff

The breakfast was awful — there was never a buffet due to occupancy, and the room was completely horrible. It was full of mold stains, the shower had no pressure, the carpets were dirty, the room smelled bad, and the air conditioning made terrible noises because of how old it is. I will never return. A complete disappointment for a Marriott.

The breakfast was awful — there was never a buffet due to occupancy, and the room was completely horrible. It was full of mold stains, the shower had no pressure, the carpets were dirty, the room smelled bad, and the air conditioning made terrible noises because of how old it is. I will never return. A complete disappointment for a Marriott.

Later food options

Later food options

Bathroom on first level rooms not sure of all of them but ours was very small ceiling was low in bathroom. Some rooms have refrigerators we had nothing

Bathroom on first level rooms not sure of all of them but ours was very small ceiling was low in bathroom. Some rooms have refrigerators we had nothing

Was reassigned to 3 different rooms. First had one bed when we needed and reserved a 2 bed. The second room already had a guest in it. That is unacceptable. Not worth the price and very disappointed

Was reassigned to 3 different rooms. First had one bed when we needed and reserved a 2 bed. The second room already had a guest in it. That is unacceptable. Not worth the price and very disappointed

Property did seem sort of older but the check in was very easy they had an restaurant in the lobby as well as an convenience store

Property did seem sort of older but the check in was very easy they had an restaurant in the lobby as well as an convenience store

They should have other options for people who don’t eat pork!!

They should have other options for people who don’t eat pork!!

This was a great place to stay. Very clean. Very friendly staff. The shuttle bus was also a major perk.

This was a great place to stay. Very clean. Very friendly staff. The shuttle bus was also a major perk.

Smelled like marijuana as soon as you get walk into the lobby. The service at the Rocks restaurant and bar was slow. And the chairs in the restaurant were dirty with food particles and the fabric was matted down. The hotel is getting run down in general. And even worse they decided to use a gas powered leaf blower around the grounds at 12:30 a.m. for over an hour.

Smelled like marijuana as soon as you get walk into the lobby. The service at the Rocks restaurant and bar was slow. And the chairs in the restaurant were dirty with food particles and the fabric was matted down. The hotel is getting run down in general. And even worse they decided to use a gas powered leaf blower around the grounds at 12:30 a.m. for over an hour.

Nice stay; decent room.

Nice stay; decent room.

Well, if I starters the front counter, people wasn’t too friendly. But the room was clean and the space we had was good until we had to use the water it wasn’t getting hot so we had to go downstairs every time we needed to shower!

Well, if I starters the front counter, people wasn’t too friendly. But the room was clean and the space we had was good until we had to use the water it wasn’t getting hot so we had to go downstairs every time we needed to shower!

Na

Na

Excellent customer service at check in

Excellent customer service at check in

Have stayed at this hotel multiple times and each time it has been delightful. The rooms are comfy and clean. The staff is always friendly. The shuttle to the Braves stadium is a huge plus!

Have stayed at this hotel multiple times and each time it has been delightful. The rooms are comfy and clean. The staff is always friendly. The shuttle to the Braves stadium is a huge plus!

I was not assigned a room despite booking weeks before arrival generating unnecessary stress at check in. On site parking is over priced. The building is in need of repair and updating. With all of that said, the continental breakfast was lovely and the staff serving the food were incredibly polite and attentive.

I was not assigned a room despite booking weeks before arrival generating unnecessary stress at check in. On site parking is over priced. The building is in need of repair and updating. With all of that said, the continental breakfast was lovely and the staff serving the food were incredibly polite and attentive.

Excellent service!! The shuttle bus was awesome!! We thoroughly enjoyed our driver!!

Excellent service!! The shuttle bus was awesome!! We thoroughly enjoyed our driver!!

The whole staff was amazing and with great personalities.

The whole staff was amazing and with great personalities.

Hotel is old & needs a major upgrade, the younger housekeeping wrks were rude, would nvr stay here again.

Hotel is old & needs a major upgrade, the younger housekeeping wrks were rude, would nvr stay here again.

Sink drain wasn’t working is only bad thing.

Sink drain wasn’t working is only bad thing.

Rooms were clean. Very small and dated. Bathroom and beds were tiny Had to pay to park although we were paying for a room. Hotel parking was full so had to pay 40 for the event parking side.

Rooms were clean. Very small and dated. Bathroom and beds were tiny Had to pay to park although we were paying for a room. Hotel parking was full so had to pay 40 for the event parking side.

Right next to the Battery but just enough to the side that you aren’t overwhelmed - good stay!!

Right next to the Battery but just enough to the side that you aren’t overwhelmed - good stay!!

The best option for Truist Park Events.

The best option for Truist Park Events.

Clean room

Clean room

We were able to walk to Truist Park from the hotel.

We were able to walk to Truist Park from the hotel.

Great experience

Great experience

The room I received was okay. Nothing spectacular about it. No refrigerator or microwave. Just a King size bed and tv. It served its purpose. SLEEP I believe the hotel needs upgrades.

The room I received was okay. Nothing spectacular about it. No refrigerator or microwave. Just a King size bed and tv. It served its purpose. SLEEP I believe the hotel needs upgrades.

I didn’t like that I had to ask for a refrigerator and there was no WiFi in the building

I didn’t like that I had to ask for a refrigerator and there was no WiFi in the building

It was kind of run down feeling. I guess for the price it was ok. No problems with the lobby but once you get past that was old feeling. Also at this point you should need a key to use the elevator.

It was kind of run down feeling. I guess for the price it was ok. No problems with the lobby but once you get past that was old feeling. Also at this point you should need a key to use the elevator.

The hotel is ran down,other than lobby.elvator wasn’t working properly

The hotel is ran down,other than lobby.elvator wasn’t working properly

Definitely a much older property. It could use some updates. Ceiling looked like it had a leak at one point. The room had a humid and moisture damage feel and smell. The hot water didn't really work in the shower and the air conditioner was on its last leg, very loud. Other than those things it looked like it could've been a nice property at one time. The staff was very friendly and helpful I will say.

Definitely a much older property. It could use some updates. Ceiling looked like it had a leak at one point. The room had a humid and moisture damage feel and smell. The hot water didn't really work in the shower and the air conditioner was on its last leg, very loud. Other than those things it looked like it could've been a nice property at one time. The staff was very friendly and helpful I will say.

As for the staff, I had to call the property phone number in order to get in contact with someone for extra towels and when I go in contact with someone the towels never came. After almost an hour, I assumed they were busy with checkin for the concert, I went down to get the towels myself. I noticed at least 4 staff members standing at the desk, with no customers there.

As for the staff, I had to call the property phone number in order to get in contact with someone for extra towels and when I go in contact with someone the towels never came. After almost an hour, I assumed they were busy with checkin for the concert, I went down to get the towels myself. I noticed at least 4 staff members standing at the desk, with no customers there.

Great staff, amenities and the atmosphere was definitely worth it.

Great staff, amenities and the atmosphere was definitely worth it.

Worst check in experience ever. We literally had to get ready in the lobby restroom since the room wasn’t ready yet. After surviving that uncomfortable experience we returned to the desk and was supposedly offered an upgrade probably because I mentioned reporting the inconvenience. Come to find out there wasn’t any changes to my stay. We were lied to, most likely to keep quiet. Multiple women had to get ready in the lobby bathroom like an high school gym class. Expected to pay full price and we didn’t have access to a room once we arrived. We won’t be returning to this hotel again. Wouldn’t recommend it.

Worst check in experience ever. We literally had to get ready in the lobby restroom since the room wasn’t ready yet. After surviving that uncomfortable experience we returned to the desk and was supposedly offered an upgrade probably because I mentioned reporting the inconvenience. Come to find out there wasn’t any changes to my stay. We were lied to, most likely to keep quiet. Multiple women had to get ready in the lobby bathroom like an high school gym class. Expected to pay full price and we didn’t have access to a room once we arrived. We won’t be returning to this hotel again. Wouldn’t recommend it.

The room was clean and comfortable. And quiet. It had a beautiful view from the balcony, but unfortunately, the balcony door would not open. The only other negative I would say would be the furniture was outdated. The bathroom looked like it had fresh tile and wallpaper. The water pressure was outstanding. I was there for two Braves games, and they had a shuttle that would take you and pick you up, but it was such a easy walk that I decided to walk instead. Next time in Atlanta, I will stay here again

The room was clean and comfortable. And quiet. It had a beautiful view from the balcony, but unfortunately, the balcony door would not open. The only other negative I would say would be the furniture was outdated. The bathroom looked like it had fresh tile and wallpaper. The water pressure was outstanding. I was there for two Braves games, and they had a shuttle that would take you and pick you up, but it was such a easy walk that I decided to walk instead. Next time in Atlanta, I will stay here again

Property was extremely outdated

Property was extremely outdated

Great location for attending a Braves game.

Great location for attending a Braves game.

Great location! Comfortable bed! Enjoyed working out in their gym.

Great location! Comfortable bed! Enjoyed working out in their gym.

Old outdated hotel, needs a lot of upgrades and repairs. Evening bartender was rude but the rest of the staff was friendly

Old outdated hotel, needs a lot of upgrades and repairs. Evening bartender was rude but the rest of the staff was friendly

Overall facility and room amenities below average for Marriott standard. No microwave, no room safe. Furniture/bed in room very old, scratched up. Very overpriced including very high rate for self park. I would rate this hotel in 2* category.

Overall facility and room amenities below average for Marriott standard. No microwave, no room safe. Furniture/bed in room very old, scratched up. Very overpriced including very high rate for self park. I would rate this hotel in 2* category.

Always stay here!!

Always stay here!!

way too expensive for little to no amenities

way too expensive for little to no amenities

I excellent when going to watch game

I excellent when going to watch game

Can’t complain about my stay, however I was disappointed about not having had a fridge or safe in the room.

Can’t complain about my stay, however I was disappointed about not having had a fridge or safe in the room.

Smoke alarm went off just from using shower. Patio had cigarette butts on it. The water was scalding hot when turning cold o and burnt my hand,

Smoke alarm went off just from using shower. Patio had cigarette butts on it. The water was scalding hot when turning cold o and burnt my hand,

Great staff, beautiful hotel, and Rocks was fantastic! Had a wonderful stay!

Great staff, beautiful hotel, and Rocks was fantastic! Had a wonderful stay!

Clean - everyone was nice & friendly. Easy check in & check out. When needed something- very prompt.

Na

Very convenient to Braves Stadium!

Great location, a little outdated

Check in staff were awesome. Ease of checking out this morning.

No vents in the bathroom. Play with the light switch so it will turn on. Cost 29.99 for parking daily on their property. No hot tub i was told it's in another building. JUST AWFUL ! Mildew smell on hallway.

It was an average room. There's was no fridge or microwave so couldn't have cold drinks in the room and no microwave to reheat leftovers. Bathroom was small and no a/c .

It was a good place to stay during the stray kids concert. It was undergoing aome renovatuons but still was a good stay. The only thing i had a concern with was the wet puddle near my suitcase due to the air conditioner

Check in was great, as usual.. check out? Totally different story. I’m sorry the girl at the counter when we checked out at 5:30 in the morning actually had to work. She had a nasty attitude and made it very clear she could care less about doing her job or anything at all.

Convenient place to stay- within walking distance of Truist Park but do offer a shuttle . In process of renovating - rooms were clean and nice

didn’t offer complimentary breakfast. the menu for the restaurant is so small. they charge 10$ for a delivery fee to your room. everything was expensive. i got a water bottle for 6 dollars. the water temperature was horrendous. it was either scalding hot or hot. no in between. rooms were outdated. only redeeming quality was the front staff and the cleaning staff.

It was good

Room was on the expensive side, despite having the bare minimum offerings. No fridge, microwave, or safe. My air conditioner mad an awful high pitched sound when turned on, possibly in need or servicing. Did have a balcony overlooking the pool, which was nice. Parking was an additional fee, and quite a high one, at $20 per night. “Late night” food options only available until 11pm. Otherwise, facility was clean and inviting, and staff were reasonably pleasant.

Customer service and the food was excellent

Thoroughly enjoyed our stay here. Rooms were clean, concierge lounge was really great for breakfast, snacks and evening bites and the mobile key card was a great feature to have. Conveniently located near Truist allowing a brief walk to the stadium without needing to battle parking and traffic there. Definitely will consider another Marriott in the future!

The toilet seat and handle were broken, mice droppings in the bathroom under the sync, towels were rough and bed was very uncomfortable. Worst Marriott we have ever stayed in. Construction is understandable but does NOT excuse the quality of these rooms.

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Overall very disappointed. The room was dirty and smelled bad and the food from room service was not edible. I would have left but was too tired after driving all day. So disappointed.

We always try to stay here for the ballgames between the Red Sox and Braves. It is perfect walking distance and you feel safe even after the game. The hotel has a great restaurant that serves a great breakfast buffet and dinner is offered as well. The food is of great quality and delicious. They also offer room service with the food that is available off their menu. The personal, from the desk clerks, servers in the bar/restaurant, cleaning personnel and managers are very friendly, accommodating and welcoming. The rooms are in the process of being updated which it does need but the rooms are clean and comfortable. This is our hotel of choice every time we are in Atlanta for ballgames.

We enjoyed being close to the stadium this was our first time visiting and would recommend staying there if you’re going to catch a game.

I didn't like that they did not have a "FREE" breakfast or more than teh 1 pack of coffee available in the room. Coffee prices and prices for the breakfast buffet were far too high, especially when considering the cost of the rooms.

Efficient and ready for us. Very friendly

Went for Braves game. It is walking distance but we rode in an uber. They have the bicycle pickups available as well as shuttle bus

Paid for the deluxe double room. Did not get the room I paid for. The service was less than acceptable, definitely not up to Marriott standards! I would not recommend this hotel to anyone else nor will I stay there again.

When i think of Marriott, i think of top notch. The staff was really nice and the lobby was great but when you get into the elevator and walk out, it felt like stepping out of a Time Machine. The popcorn ceiling, the outdated carpet, furniture, doors, and knobs. The ceiling in the bathroom was rusted looking possibly from a leak. The caulking was not neat. Wish i would’ve known about the renovations before booking but glad to know they are taking place soon. The hotel was near just about everything i needed.

It w

Outstanding front desk service

Perfect location! We stayed here to go to the Braves game. There is a free shuttle that runs from 7am - 10:30pm. The customer service was amazing! If you don’t want to wait on the shuttle, the walk to the stadium is only about 5 minutes. There are several bars and restaurants within walking distance (right next to the stadium). The rooms were clean and the bed was comfortable. I will definitely come back again!!

If you are looking for a place to sleep, it’s for you. This hotel is stuck in the 80’s! Stained ceiling tiles, chipped door facings, dirty carpet. No refrigerator in room. Full size beds. Coffee service in room was terrible! There isn’t free coffee in the lobby, and it is $5/cup for ah coffee. The staff are professional. Shuttle to and from the Braves was convenient!

Yourbfront desk folks are amazingly fiendly and efficient

The stay was ok. The staff was wonderful. The hotel seemed kind of creepy and outdated.

Close to event

Hotel is walking distance to Truist Park stadium for the game. A little outdated. Staff are great, we were able to check in early at 1pm. Great stay. Not too many restos nearby. Parking fees.

Bathroom ceilings paintings were peeling off. Old room with noisy air conditioning

Out

Great stay for a braves game. Our best overnight experience yet! All of the staff wore jerseys on game day. There were cute balloons, a shuttle... Just overall great overnight stay for a braves fan!

The purpose of my trip was to attend a baseball game at The Truist Park. The location proved to be ideal. A brief 13-minute walk with ample guidance from officers ensured a safe pedestrian experience. The hotel lobby was well-appointed and the bar offered exceptional wings and pizza at a reasonable price. However, my stay on the 3rd floor was marred by a rundown and uncomfortably hot hallway. The room was smaller than anticipated and the bathroom lacked a clean appearance and proper ventilation. Unfortunately, I will not be returning due to concerns regarding cleanliness.

We came for opening Braves game. We were able to get early check in so grabbed a bite to eat at restaurant. It was delicious and staff was awesome.

The front desk staff was pleasant and helpful. Location was good.

Very convenient to Truist Park!

Not within safe walking distance from downtown.

👍👍👍

Everything was good unless the shower with poor performance, minimum water flow no pressure water at all

The lobby is nice but the rooms are really run down… entry doors and showers are very old and dated, our drawers in the room wouldn’t close just kept creaking open. It wasn’t the worst we’ve ever seen but definitely wasn’t great. We wouldn’t choose this hotel again. If you just need a place to crash and want to save money, this is an ok option, but I wouldn’t recommend anyone stay here for vacation / leisure.

Overall a good experience. The day of our conference registration the systems were down requiring guest to wait in a longer line and complete manual check-in information. The problem was resolved by the next day. Outside of this, my room was clean, bed comfortable, and enjoyed my stay. There was a problem with getting out of the parking lot regarding payment at the gate. This was likely due to the systems issue at check-in. I was overcharged for parking which was disappointing. Otherwise, the hotel is within a few minutes of excellent restaurants and things to do for families, groups, etc.

Close to things to do

Then he put us in a room that was not fully furnished. It was just a bed and a desk, the chair and side table was missing in the room. It looked like it was put barely put back together after being "renovated." We had to ask for a different room. I was very disappointed again and we asked to get a different room. Again, the front desk person was annoyed with us and reluctantly gave us a new room. The hotel was only 40% full, so it wasn't like there weren't other rooms available. Overall, I would never go back to that hotel with such a bad experience.

The Front Desk employee was not aware of forms of payment online. I had to contact Expedia representative in order to get clarification. Didn’t get cleared up until an hour later.

Great location

The parking is crazy

Great experience

Nice and friendly staff and are well knowledged

The ballroom area is nice and welll staffed

The shower bathtub water was not draining. Also, Thy were constructions noise next door.

Quick travel for work. Location was perfect and walkable to my destination. Definitely a cross town trip which can be lengthened depending on traffic and time of day. Allow yourself some time to get to there and back. Hotel staff was nice and prompt. Had some issues with iron and television in room but staff was quick to respond. Hotel is definitely older and could use an update to match modern Marriott properties but had all the amenities I needed for a short stay. Restaurant/Bar down in lobby was convenient. Breakfast buffet in morning was great and wait staff was exceptional.

I enjoyed my stay

Very nice.

Expedia started the problem off badly. I had ordered one night I called Expedia to request an extra night instead of just adding another night they had a whole new booking which double charged me. Then getting original charge refunded was painful. Lots of problems. The “internet tv” never worked (Netflix, YouTube, pandora” and as far as apps that’s all that was even offered. For the price you pay very sub par service.

The front feet accommodate my room and check out time due to my tv not working. I appreciated that

Great experience overall.

I had to get my room changed twice because the key was not working highly unsatisfied

Parking to expensive

I will be submitting a report the BBB due to the extra cost on my credit card.

Great workout facilities and equipment

Nice property and great staff. Rooms are a bit dated.

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The staff are very friendly and the diner closed late.

Just wasn’t it or worth the money honestly the rooms are mid

Everything was nice. Well lit. Closet