Atlanta Airport Marriott

There is a parking fee of $35/night. Thought this was a very high rate to pay in a very full limited outdoor lot.

We came to stay the weekend. It was a nice hotel but you had to park and walk over to the rooms, you had to pay ALOT for breakfast. Pool was ok. Beds were not that comfy. I probably wouldn't stay again

I used Valet parking and it was a smooth process. The guys were great.

Close to the airport

Great place. Only issue: the beds are terrible. Not comfortable at all.

Perfect location great service

Exceptional

Location and was comfortable Price of parking for 1 night was extortionate

Exceptional

Got in at 5pm, had a great cocktail and sushi dinner. Staff was very attentive.

Exceptional

There was a hotel restaurant that was open late in the evening. It looked like a good menus selection but we didn’t eat there so we can’t judge the food.

Passable

Our room was very clean, and the beds were comfortable. The hotel's location is excellent. A complimentary airport shuttle is available every 15 minutes. We will definitely stay here again when flying from ATL! Nothing

Everything was great N/A

Everything was great N/A

Exceptional

Nothing

FUnctional and devoid of any luxury or warmth

FUnctional and devoid of any luxury or warmth

The hotel is somewhat worn , a little beige and lacking in any description linked to luxury . It functions but it’s not enjoyable.

Never had an issue with Expedia, but when checking in, the staff could not find my booking. Said it only showed one room and I booked two and had confirmations. 2 days later we were charged for another room. Not happy at all. Dealing with companies now to try and get refunded.

Exceptional

We love staying here when we have an early morning flight. Great shuttle service. Good restaurant/bar. Rooms are nice.

Self parking had a $35 fee which made no sense. So of course for five bucks more we opted for the convenience of valet parking..

Self parking had a $35 fee which made no sense. So of course for five bucks more we opted for the convenience of valet parking..

Check in staff Anngelica was very nice, the room was clean. Staff in the dining area were nice, and the food was great. Bartender Ricky was so helpful, made a great drink.

I was pleasantly surprised at how nice the property was. The taste was very very affordable; however the price they charge for parking is crazy, I opted to return the rental car that night versus paying for parking, they have a fre shuttle to the airport. I was also not going to pay for the breakfast buffet until I looked at it and was surprised how fresh it looked. I was pleasantly surprised again! The nice man made such a great omelet too order, the bacon was very yummy and the fruit was spot on. I will stay here again, esp if I have a flight the next day or I fly in late, I just will make sure I don't have to park a car here.

Exceptional

Very good

NIce location. Reasonably priced. Complimentary shuttle van to and from airport.

Check-in was a breeze. Professional staff

The staff were very friendly and professional. The hotel was very clean and well maintained.

Amazingly helpful staff had a great location

Location was key! Right next to the airport. The hallways were very dated. Almost disappointing. The rooms were okay.

Location was key! Right next to the airport. The hallways were very dated. Almost disappointing. The rooms were okay.

Very good

I can hear the guy next room snoring, going to the bathroom, etc.

N/A

Good

I can hear the guy next room snoring, going to the bathroom, etc.

Very convenient for airport, nice pool area and a surprising amount of greenery nearbye. Good staff Very flexible on late checkout Steak restaurant overpriced for quality of arrive and food

Quick airport access Weak shower, flimsy/thin towels. I expect better than this and I know that Marriott is.

Quick airport access Weak shower, flimsy/thin towels. I expect better than this and I know that Marriott is.

Pleasurable and accommodating stay at this location. No issues!

Front desk clerk very nice and super helpful.

Room was clean and comfortable Poor customer sevice. Attendant asleep at counter when We checked out of hotel around 2am.

Poor customer sevice. Attendant asleep at counter when We checked out of hotel around 2am.

Had everything we needed

Had everything we needed

Major issues w/ Expedia only.

We had guests book the room adjoining ours and they were quite rowdy. Staff promptly got us moved to a room where we could rest. Thanks so much!!

Very clean. Staff were friendly

I was delayed due to the storm in NY and the hotel on the app was fully booked to extend my stay, so I ended up paying full price for the room for 3 additional days.

convenient to the airport the rooms were a bit rundown. Liquid marks on the wallpaper, furniture roughed up a bit. They definitely needed a refreash.

convenient to the airport the rooms were a bit rundown. Liquid marks on the wallpaper, furniture roughed up a bit. They definitely needed a refreash.

Exceptional

The hotel was very nice and clean. I don’t realize that we’d have to uber to hotel.

The hotel was very nice and clean. I don’t realize that we’d have to uber to hotel.

The young woman (Rita) at the front desk was helpful and kind. There was a lot of noise in the rooms in the front and back of our room 637 and security had to be called. Also all of the hidden fees that the young male placed on my card; however (Rita) was patient to explain things to my husband and I and my bill was adjusted. Please ensure that my account receives the points for our stay.

The young woman (Rita) at the front desk was helpful and kind. There was a lot of noise in the rooms in the front and back of our room 637 and security had to be called. Also all of the hidden fees that the young male placed on my card; however (Rita) was patient to explain things to my husband and I and my bill was adjusted. Please ensure that my account receives the points for our stay.

Very good

Great check in despite the multitude of groups that were in the Hotel at the time (7 + large groups)

I had everything I needed which was good parking and a clean quiet room. My kids are loud, we didn't disturb anyone. Awesome pools. Nice gym. Perfect stay.

Restaurant options!

Mark light bedside light on/off switch better. Have shower cap in bathroom. Caulking in tub looked bad. Front desk staff screwed up transfer to steakhouse restaurant several times. Never got through. Open table wrong for steakhouse. Appreciated front desk staff’s coffee coupon for Starbucks in AM as well as airport shuttle.

The room was clean.

Comfortable, clean, and quiet.

The staff was absolutely fantastic

Exceptional

Arrived late at night but everything was perfect

The property could use some upgrades however it was clean, the staff was cordially and professional

Easy support transfer with 15 minute shuttles. Great restaurant and clean rooms!

Good airport hotel. But upstairs is a bit dated

Everything was good. Thank you!!

Exceptional

The staff is exceptional! Clean, great location to the airport, very convenient and accommodating airport shuttle service, great showers, the food served in the restaurant on site is amazing. Must have the pecan pie!

Exceptional

The room was spacious and dining very good The room I was given smelt strongly of smoke and I had to change rooms

The room was clean

So i book a room with a king size bed, i called a few hours before arriving from out of town. Once i reach i was told they only have a king size bed but its for the mentally challenged and two twin bed nonchalantly out of the entire hotel, crazy. Went to the room with the twin size beds. The locks were so flimsy i ask to change room, the staff change it to another twin size bed room. That lock was also flimsy, didnt sleep comfortably. Went to bed 5am just to get up for 10. I paid for a king bed but had was stuck with a twin size bed. I would never again book that hotel.

Very good

Staff were amazing.

Staff were amazing.

We had dinner dinner was pretty good but after dinner, I got really, really sick from the food. The fruit that my daughter had was not fresh. I think they put way too much cheese inside the mac & cheese way too much butter. It cost $100 for me and my husband and my daughter to eat the room itself was very old. They need to upgrade the rooms in that hotel $300 for one night it’s just not worth it. I will not be staying there again and there is so inconvenient from the car to get inside the hotel to your room if you’re on the second floor all the way up to however many floors it’s so inconvenient where you have to park to get inside the hotel so overall I was not happy very irritated very inconvenient. The main lobby seems to be the main attraction of the hotel, which I get that part but it looks very, very upgraded you know welcoming, but the minute you take that elevator and you start to go to your room, the carpet stinks. The rooms are old my bed cover was dirty. They didn’t put a clean comforter on the bed. They just made it so I was very disappointed in that so I just packed my stuff up and left and left a key in the room I did not stay that night. I wish I could get a refund. My room was $265.

Great hotel.

The property overall was lovely and the shuttle to the airport easy. The best thing though was the pool. Warm, up to 4 ft deep, and it connects to the outdoor pool. We did t get to take advantage of the outdoor pool but I assume in warmer weather, you could flow in and out. The pool area wasn’t overly chlorinated smelling and really clean. My room was nice, seemed updated, and comfortable.

Great location, expensive parking, lovely grounds, pool and pickle ball courts.

They didn’t have any face towels to give us stated that ran out after telling us give them 15 minutes to get us some 15 minutes turn it 1hour after going down stairs asking front desk 3 times

Everything I good’s

Breakfast was hot and good. Coffee was hot and staff was attentive.

Exceptional food. The chef has a seasoned hand. I felt like the ancestors were cooking

The only problem I didn't like was booking.com had not paid the hotel so I had to contact booking.com for them to call the hotel to release my phones so my young son and I had to wait minutes to get into a room. The

Comfortable room that was quiet, lobby restaurant staff was great and food was good. Convenient to a very busy airport.

The staff was amazing!

Room was clean and up to date but shower grout was dirty, shower pan was discolored and looked dirty and there was a gross brown spot in the shower. I wore my flip flops when taking s shower

Convenient and clean.

n/a

Staff was great! Hotel needs a update

The staff treated me with no respect I waited hours until I was actually given a room that was a downgrade from what I originally paid for

Staff was very helpful and friendly. I didn’t have to wait to ask questions, staff came to me first! Cj the vallet was so helpful when I pulled up. He directed me on where to park and check in, brought me a cart and even brought my things upstairs and unloaded it for me. He was very personable, asking my daughter’s age. We found out our daughter almost have the same birthday and briefly talked about them. This was the first time I checked into a hotel with my 2 year old daughter alone. It went by so smoothly and I felt very safe staying her! The room was clean, the ac stayed cool and the restaurant was amazing. My only complaint was there was no microwave in the hotel room, so I couldn’t heat up my daughter’s little spoon meals. She did eat at the restaurant with me, but not very much. This did increase our spending on food. I also didn’t know parking would cost me $105 to park for the weekend. Even though our stay was very nice and a great experience, an Airbnb may be a more affordable option to stay in ATL. I’m also still waiting for the $100 hold to come off my card. Still great experience over all!

Midnight would be better

Our room was near the elevators and it was loud.

I love the property

Room was very clean

Amazing staff and amazing food. Best burger I’ve ever had!

Great hotel.

Excellent restaurant. Room and beds are comfortable. Quick over night stay. Good shuttle service.

Very short stay but was very nice

The bed was really low and the covers were tucked in a weird way; it took me forever to get into the bed…after I tucked in the foot in

Shower had great pressure, it was clean for an airport hotel, but I wouldn’t say typical Marriott

Great location and parking Everything was fine

Great hotel.

Nice staff. Clean room.

Convenient to airport without the higher price of the Marriott Renaissance. Would have appreciated a room safe..

I need the receipt.

Vale parking

Pleasant overnight stay. Clean updated room & friendly staff.

Staff

This was also after refusing to cancel my reservation 10 minutes after i made it because i booked it through Expedia. Don’t make the same mistake as me - this is not the Marriott close to the convention center. No shuttle there.

The room was very clean and nice. The staff was very super friendly and courtesy. the amenities (workout gym) was great to use, and it was also very clean. GREAT JOB.

The fact that the restaurant was open when I arrived after 10 pm.

Staff very courteous.

Your staffs was very helpful and nice. My and our friends was very happy with your service

Safe and convenient location

I’ve stayed here quite a few times. I like that it’s in a convenient location. Also, the pool and gym are accessible 24 hours.

Good room and staff.

Yes

Room was clean. They have great workout and dining accommodations. Highly recommend if near the airport.

Clean and friendly

Great stay

Found ants in shower ,but cold makes them move around other than that,some parked cars got broken into

Clean room, smooth check in, safe area.

The shuttle service was perfect for the layover

Everything was on point the whole staff

Room towels were thin and smelled like vinegar Bathroom sink leaked shower knobs were opposite hot is cold No microwave

Room

Personnel great, location, clean facility

The staff was very helpful and courteous. We noticed the hotel was in need of some renovations. It was great we had the option to purchase extended parking while we flew out of the country with a complimentary airport shuttle service.

Very nice team

Clean rooms and the staff are amazing. Very courteous, accommodating and professional. This is the only hotel I stay at when I visit Atlanta.

Had an efficient shuttle pickup at ATL, enjoyed a delicious, high quality sushi dinner in the restaurant, and then had a great oat milk latte in the morning at the coffee shop! Will definitely stay here every time we fly through ATL, staff were very nice too.

Shuttle every 15 minutes

We stayed because many connecting flights were cancelled. They handled the unexpected numbers of people with a smile.

Dinner and breakfast were great!

The room was spotless. Staff was very kind.

Yes , this hotel was easy to find clean and had amazing breakfast the stay was 10/10

The clerk who checked us in told us of all of the amenities at the hotel and provided us with water. We had an awesome dinner in the hotel restaurant with a very polite waitress.

Yes

Rooms were very clean

Room was neglected and food I. Restaurant was subpar

Airport Shuttle convenience

Breakfast was not included, however what we ordered for breakfast was very good with large portions. We had a last minute reservation due to cancelled flights. The staff was very friendly and helpful.

Check in was quick and efficient

Didn’t have breakfast at the hotel to expensive. Didn’t know I had to pay to park my car on the hotel property. I won’t be going there anymore

Shuttle was slow. Difficult to determine which Marriott it was. Airport staff gave us bad directions. Breakfast was not free as advertised. Check-in line was very, very long. Understaffed.

Amenities (gym & pool)

Very pretty here at Marriott hotel and amazing bar as good my first time 😊

Room clean, staff nice. The ice machine on the 6th flr & 5th flr didn’t work. I refused go to another floor to find a working ice machine. The elevator button on one side did work I had to use the other button to call the elevator.

Room was clean, staff was friendly and very helpful.

Flight got canceled so it was a convenient option close to airport with a shittle.

Comfortable accommodations, very nice

The entire experience was excellent

We enjoyed the convenience of this hotel to ATL airport. The staff was so friendly!

The mattress was too firm and hard. Otherwise, good stay.

Convenient to the airport, good restaurant.

Not even close to what I expected it to be

No hot water no towles the key did not work.4 the rm and the parking lot and didn't have ba

Overall the property was ok. I didn't care for the feather pillows - they bothered my allergies.

We chose this hotel specifically for the indoor/outdoor pool and although the weather didn't cooperate, we still had a good time. What the hotel lacks in newness, it makes up for in the welcoming staff and quality of food. Room was clean and well-presented. The pool had a bit of debris but that was likely from the wild weather. The only thing that was a bit bizarre were the communal microwaves in the hall near the soda machines but I suspect those come in handy for people stuck at the hotel after an airport snafu. 5 stars for the staff, 4 stars for the hotel itself and maybe 3.5 for the price point.

The people are professional, the hotel clean and the food good.

I booked this through expedia I was told through a email through the hotel that expedia could cancel it I was told by expedia that no one at the hotel would talk to them or call them back. Bad experience. Neither helped.

Great hotel, would definitely stay here again! Staff was very friendly and helpful, the hotel and room was very clean.

Except for the restaurant which the food is not very good. The staff is super friendly. The facilities are clean. It’s a very convenient location. We stay here all the time.

Close to the airport, free shuttle, great customer service, clean and spacious rooms.

I was happy to have a hotel with a restaurant that offered vegan options. It was also convenient to the airport with a shuttle.

We enjoyed our stay. Staff members were accommodating and friendly.

Room seemed a little out of date but staff was very accommodating.

Smooth check in . Quiet area

Great

I reserved the room for three and was given towels for two. I called down for more and never received them. I went to the front desk the next day and asked for more and never got them. I finally asked a very nice cleaning lady for some in the hall. She was awesome. The only good employee I met. The waiter at the breakfast restaurant was awful. I asked for coffee and he gave me a coffee cup and carafe off another table that wasn’t using it. I would not stay here again.

We didn't plan on staying overnight in ATL, but I'm glad we stayed here. Very clean and friendly.

Upon arriving to the hotel we were told we couldn’t check in because the “system was down”. We thought this would be maybe 10 minutes but it ended up be down for 2 hours. We were forced to sit in the hotel restaurant. Good wings. Also paid $40 for valet parking.

Loved my short stay at this property, it was very clean and I appreciated that they have a microwave available for guests on every floor.

Parking was difficult.

Close to the airport, the food was very good

I like the customer service on property. But was not please with the breakfast not being included with the stay

Excellent staff and room

The hotel and rooms were clean. Breakfast started too late. It would have been nice if it started around 5-530. People have early flights. The gift shop was WAY OVERPRICED. But, other than that, nice hotel.

We stayed here while in Atlanta to spend some time at Six Flags. We checked in late after a long day at the park and the staff got me up to my room in less than 5 minutes; this was while a large event was taking place in the event center area of the hotel, so there were a lot of people in the lobby and a sprinkle air line workers checking in from their recent flights into HJ. Anything I requested was met with a solution. The room was very clean, prepped, and the amenities of the room and common areas were considerable for the low price of the stay. We decided this will be our families spot to call home for our future atlanta trips. The parking lot is very well lit and has check in gates in many locations for security. The area is surrounded by other hotels and an office building. Area seems very very safe. See you guys again next year!!!!

Loved everything and everyone

My olny issues were the bed and pillows sizes. I'm accustomed to boh larger beds and pillows..

The parking fee is too high ... $41.00a night

Like most

After calling the front desk and inquiring about the functionality of the air condition, whether I was missing something. She immediately sent the maintenance man to the room who arrived promptly. After he adjusted the temperature of the air coming out of the air condition. I noticed that the fan that pushes the air out was barely operating in a functional condition. The maintenance man informed me that my room should have been pre-cooled to avoid this problem but it was not done. I understand cutting corners for efficiency but the fans that push out air from the unit is ridiculously slow and inadequate at best. I couldn’t stay the entire night especially since we are in the hottest time in the summer where temperatures are going beyond 90 degrees. Not a pleasant experience at all and I really want a refund, as it was a complete inconvenience affecting my July holiday period.

Beautiful hotel. Very clean. Will definitely stay here again if needed.

Everything was good but the room was small and looked a little dated

Everything was ok until we went to take a shower in the morning. We booked one room for three people but there’s was only two bath towels. Also the shower gel dispenser was empty.

Expedia need to make clear instructions for the shuttle. Overall it was clean but cold.

Great hotel. Clean, great staff.

Was a great stay definitely recommend

Nothing in the room to explain anything. No help with luggage, 10 miles to get to room. Amenities were awful. Restaurant staff were nice. Did not feel comfortable at all. Barely anything in the room. Worst Marriott experience!

There was no clear entrance to check in. Finally went to valet and asked them and they said to pull over right there and run check in. I left my daughter in law and 9 month old crying twins in car. I was only inside a few minutes and came out and my car was gone. I asked valet where my car was and they said they did not know. I had left my phone in the car and couldn't call. In a few minutes my daughter in law pulled up crying and said they made her go after telling us to park there to check in. They yelled at her several times insisting she moved the car.Their flight was late so car rental was closed. Paid $1300.00 for car and went next day to get and they did not have any. Had to rent from another company and still waiting on refund. It was a horrible experience and only got a room there because couldn't get a rental car that night. Never will stay there again. Also night clerk said had breakfast in the morning but failed to tell us it was $23.00 per person. That would have been 115.00 plus tax for breakfast.

It was convenient, having to fly out of Atlanta airport. Clean. Friendly staff.

Loved the stay, will be back

Wish it had a hot tub and thought we got breakfast included but we did not. It was nice and good for a quick trip but not sure i would go back unless it was a trip stop

I always stay at this Marriott when traveling. It is clean, the staff is friendly and courteous, and the sushi in the bistro is the best I've had outside of Hawaii. Also, it is a 5 minute shuttle ride from the airport, so it's very convenient.

Thank you

Lovely.

People at the hotel were very nice the restaurant in the lobby was extremely slow

Near to airport and easy parking.

The front desk was great and friendly

C c xq a

The staff was friendly and the room was decent. There is nothing close by if you want to eat or shop.

Clean

The restaurant/bar was fantastic. Great food, drinks, and service. Room was clean and comfortable.

The staff was great and the airport transportation was excellent.

It’s always amazing there! Caught an early Saturday flight and hate Atlanta terrific, so we spent the night as usual! We got on the shuttle to airport and pulled out to head to Hartsfield Airport. The sweet server at breakfast Came running out to the shuttle. She hopped on and told us we left a bag breakfast. My husband hopped off to go get it. The shuttle driver pulled over and waited. Everyone on the bus was so nice. Two more people got on that would’ve missed it, and we’re so grateful that it all worked out well. We love this airport hotel.

friendliness superb wait staff at restaurant Rusty/ or Ricky shout out Joseph valet

staff was considerate

Front desk customer service was incredibly rude from the start. We were greeted with no hello and just stared at. When I said “hi are you available” the front desk staffed just stared again and didn’t say anything. It was uncomfortable. Elevators were dirty and stains on the couch in the room

Great location. Nice and clean. We have stayed several times at this hotel. The parking is a little confusing now but still enjoyed our stay

Easy parking, close to the airport and transportation to the airport is amazing.

Really nice hotel

I was only in Atlanta for one night for a graduation. Wanted to stay longer because of this hotel! Everything was amazing. Room was exceptionally clean and comfortable!! Staff was extremely nice. Special shoutout to shuttle driver Cortez, he was very friendly and made sure I made it to the airport safely. Thanks again!

I needed a room for the night after a long day traveling and this hotel served that purpose very well!

Parking should not be 35 a night, other than that the hotel is great

Very nice

Lovely hotel, very comfortable and safe.

Thanks for the really sweet kinds lovely front desk was helping me a lot she’s so friendly I loooove her and her informations were so resourceful for early departure for me and my parents

Everything was great

Great hotel staff friendly

This was an ok hotel

Customer was amazing

Room

Thanks

Great stay but hotel told me was connect to train and they are not. Also told me had a pool but it was closed.

Needed to be near Atlanta airport for an early flight back to NY. We wanted a hotel with a pool to hang out at for the afternoon so booked this hotel about a month prior to our stay. Upon our arrival we learned the pool was closed for repairs. We received no email notice and no one mentioned it at check in. We also needed to park our rental for about 2 hours until we had to return it and it cost $26 for 2-hours.

The hotel itself is nice. But keep in mind you are REQUIRED to pay for parking. $35 for self park or $41 for valet parking. Due to this I wouldn’t stay here again.

I had upgrade to a balcony they charge my card and than told me the balcony was not available had me paying for something that was not available now I got to wait until they adjust my card this is not my fault they should had told me this before they took my payment

Courteous and helpful professional staff. Wonderful shuttle experience.

Everything was great

The staff were so friendly and helpful. The room was immaculate . The grounds are generally well kept but unfortunately people have dumped litter in the wooded walk way.

Easily got a reasonabl-priced reservation at the last minute. Room was lovely; breakfast waitress was particularly wonderful.

Disappointing; not the normal standard for Marriott hotel.

The fire alarm went off twice on our floor but there was no fire. It was very unpleasant.

The mattress was filthy covered up by sheets. When I went to the front desk they told me they were sold out and no more rooms available. So it caused me to make a pallet on the floor to sleep for night. This was a very uncomfortable and embarrassing situation because I traveled with guess.

safe- parking was easy- staff were excellent

Great

Phenomenal stay phenomenal staff phenomenal hotel 10 out of 10!

Dark in parking lot.

FRONT DESK NOT FRIENDLY AT ALL

The property was conveniently located, but finding the entry was a bit confusing at first. The late afternoon dining service was slow. My order had been forgotten and I couldn’t find anyone for a long time to get help. The evening service and food was better. The hotel was average in terms of amenities, and relatively clean, but had a really strong chemical smell. I’d probably look for a different hotel near the airport next time.

Nice

Good service and great hotel

Rooms were clean and comfortable. Staff was very helpful

The food was great, the service was quick and the shuttle very nice and effective

Thanks for the welcome!

.

The room was nice and clean. Easy transer to and from the airport.

Convenient and good food

I stayed because it was a Marriott property super close to the hotel.