Element by Marriott Asheville Downtown
About Element by Marriott Asheville Downtown
Located in Asheville, 6.4 miles from Biltmore Estate, Element by Marriott Asheville Downtown has accommodations with a fitness center, private parking, a shared lounge and a terrace. With free bikes, the 3-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The hotel has an indoor pool and a 24-hour front desk. At the hotel, the rooms have a desk. Some rooms also feature a kitchen with a fridge, a dishwasher and a microwave. All rooms in Element by Marriott Asheville Downtown are equipped with a flat-screen TV and free toiletries. Guests at the accommodation can enjoy a buffet breakfast. Element by Marriott Asheville Downtown has a grill. Guests at the hotel will be able to enjoy activities in and around Asheville, like hiking, fishing and cycling. A business center and vending machines with snacks and drinks are available on site at Element by Marriott Asheville Downtown. Popular points of interest near the accommodation include Harrah's Cherokee Center - Asheville, Lexington Glassworks and Basilica of Saint Lawrence. Asheville Regional Airport is 14 miles from the property.
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Café / coffee shop
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Public transit access
- Smoke-free property
- Air conditioning
Reviews
The hotel received overwhelmingly positive reviews, with guests praising its modern, clean, and spacious rooms, friendly and helpful staff, and convenient location. The complimentary breakfast and evening happy hour were also highly appreciated. However, a few guests expressed dissatisfaction with the parking fee and some minor issues with the rooms.
- Modern, clean, and spacious rooms
- Friendly and helpful staff
- Parking fee
- Minor issues with rooms
- 5/5
Nice a bit away from downtown.
- 5/5
A very nice hotel with cozy rooms and amazing view, located in downtown Aseville. Only 5-10 mins driving to tourists attractions, restaurants and shops.
- 2.5/5
Modern facility, overall look, parking garage, facility extras The breakfast very disappointing-it was processed food and not good. The parking fee was extra and not included. The sofa bed was uncomfortable. I stayed at the one in Ft. Smith, Arkansas which was excellent and it built my expectations for this one. Very disappointing. I have no plans to ever stay again.
- 5/5
Great location, very clean, comfortable room, and friendly staff. We loved being close to downtown Asheville. Nothing significant. Our stay was enjoyable and met our expectations.
- 5/5
Exceptional
- 5/5
It was clean, modern, and nice location! It’s silly but the trash cans didn’t have trash bags
- 5/5
Complimentary Bike rentals and amazing directions and advice from Bill are absolutely priceless. We really enjoyed the stay and will come back.
- 5/5
Me encantó
- 4.5/5
Breakfast options.
- 4.5/5
Breakfast options.
- 5/5
Comfortable and homey
- 4.5/5
Breakfast variety was great. Gathering areas on several floors with great views. The breakfast area was big and had great view of downtown Asheville.
- 5/5
Just fine Keep food out another 1/2 hour
- 4.5/5
Breakfast variety was great. Gathering areas on several floors with great views. The breakfast area was big and had great view of downtown Asheville.
- 5/5
Just fine Keep food out another 1/2 hour
- 5/5
Very clean room, helpful staff and good location.
- 5/5
Exceptional
- 3.5/5
location I asked for coffee at the front desk 2 days in a row bc I was out in my room. They had nonr and said they wpuld send it to my room- they never did. So I went to the breakfast area to fet coffee and iy was. old. Thats a big negative for me.
- 3.5/5
I asked for coffee at the front desk 2 days in a row bc I was out in my room. They had nonr and said they wpuld send it to my room- they never did. So I went to the breakfast area to fet coffee and iy was. old. Thats a big negative for me.
- 4.5/5
Comfortable, clean, great breakfast
- 4.5/5
Comfortable, clean, great breakfast
- 5/5
Exceptional
- 5/5
Great and helpful staff. Our room was clean and beautiful. Great location to downtown. This is where I will stay the next time I visit Asheville. THANK YOU!!!
- 5/5
Modern, clean, excellent facilities Nothing
- 5/5
Everything Nothing
- 5/5
Everything Nothing
- 5/5
Everything’s was fantastic! The breakfast is top notch. The location is ideal and the staff were super friendly!! Nothing, we loved it all!
- 5/5
Everything’s was fantastic! The breakfast is top notch. The location is ideal and the staff were super friendly!! Nothing, we loved it all!
- 4/5
Nice and clean hotel
- 4.5/5
The hotel was nice, clean with modern amenities. Room was very comfortable for 5adults. The continental breakfast wasn’t good. Many items were cold and tasteless.
- 4.5/5
The hotel was nice, clean with modern amenities. Room was very comfortable for 5adults. The continental breakfast wasn’t good. Many items were cold and tasteless.
- 3/5
Nice, new hotel and very clean. Well designed room with good bed. Good breakfast and friendly staff. Parking garage available (first come, first serve). Nice pet area. Our room was just a few yards of I-240 on one side and Tunnel Road on the other side. The result was a very noisy room. Also, we were shocked at a pet charge of almost $150 for a three-night stay. We have never paid this much before, most hotels we have used are $15 to $25 per day with a maximum of $50 and up to $100 in one hotel. $50 daily is an outrageous amount to pay. We will not be staying here again.
- 3/5
Nice, new hotel and very clean. Well designed room with good bed. Good breakfast and friendly staff. Parking garage available (first come, first serve). Nice pet area. Our room was just a few yards of I-240 on one side and Tunnel Road on the other side. The result was a very noisy room. Also, we were shocked at a pet charge of almost $150 for a three-night stay. We have never paid this much before, most hotels we have used are $15 to $25 per day with a maximum of $50 and up to $100 in one hotel. $50 daily is an outrageous amount to pay. We will not be staying here again.
- 5/5
The staff couldn't be nicer. They were friendly, helpful and kind. I highly recommend this hotel.
- 5/5
Exceptional
- 4.5/5
Superb
- 5/5
Exceptional
- 4/5
Very good
- 5/5
Excellent hotel, helpful and friendly staff, great location in town, seemed like everything was within a 15 minute drive from the property, cozy lounge area, free breakfast and coffee, rooftop terrace to watch sunsets over the mountains, very clean and well taken care of building, welcoming atmosphere, 12/10, would stay again
- 5/5
The hotel was clean and modern.
- 5/5
Loved the free downtown weekend shuttle. Great breakfast. Road noise on interstate side of hotel.
- 5/5
Loved the free downtown weekend shuttle. Great breakfast. Road noise on interstate side of hotel.
- 4/5
Hotel is a modern facility on the edge of downtown. Design of the rooms and common spaces is very European and generally very nice. The room was small but well-equipped with a small kitchenette area (coffeemaker, microwave, fridge, sink, some plates/cups and utensils provided). The second floor had a big common area where breakfast was served, which also had places to lounge at other times. There was also a roof terrace on the 7th floor. A free shuttle was provided on weekend nights to get back and forth from downtown Ashville, and the driver was great. The breakfast is a cut above the standard US business hotel (there was fresh fruit, a good yoghurt offering, juice) but the hot offerings were the standard dry scrambled eggs and mystery sausage pucks. There were some special items (e.g. pancakes, french toast, breakfast tostadas) out under warming lamps, but they weren't hot by the time we got to them, which was pretty early. My wife found our room to be too noisy with two busy roads nearby, but I slept fine.
- 4/5
Hotel is a modern facility on the edge of downtown. Design of the rooms and common spaces is very European and generally very nice. The room was small but well-equipped with a small kitchenette area (coffeemaker, microwave, fridge, sink, some plates/cups and utensils provided). The second floor had a big common area where breakfast was served, which also had places to lounge at other times. There was also a roof terrace on the 7th floor. A free shuttle was provided on weekend nights to get back and forth from downtown Ashville, and the driver was great. The breakfast is a cut above the standard US business hotel (there was fresh fruit, a good yoghurt offering, juice) but the hot offerings were the standard dry scrambled eggs and mystery sausage pucks. There were some special items (e.g. pancakes, french toast, breakfast tostadas) out under warming lamps, but they weren't hot by the time we got to them, which was pretty early. My wife found our room to be too noisy with two busy roads nearby, but I slept fine.
- 5/5
Exceptional
- 5/5
Room was really spacious, and clean. I really appreciate the birthday card and coupons ! I had a wonderful time !
- 4.5/5
Excellent breakfast with much more variety than most hotels. For the rates charged, I was not happy to find out that parking was another $12 a day.
- 4.5/5
For the rates charged, I was not happy to find out that parking was another $12 a day.
- 4.5/5
Poor water pressure.
- 5/5
Excellent breakfast! Easy parking. Spacious facilities and rooms
- 5/5
Best place in Asheville
- 5/5
Great property! Clean, comfortable and a very decent breakfast
- 5/5
Beautiful location a views from the 7th floor.
- 5/5
Beautiful hotel! Room was spotless and staff was very kind and helpful. We will be back!
- 5/5
Breakfast was delicious and parking was easy!
- 4.5/5
It was clean and updated. No restaurant or bar in case you choose to stay in. Very limited parking. I parked outside in a neighboring lot and was charged $12 by the hotel for parking.
- 5/5
Excellent..enjoyed our stay.
- 5/5
The hotel's setting is unique and exceptional. The breakfast room/ lounge's declaration is beautiful and comfortable. We enjoyed the view from our room. So relaxing! The parking is so convenient on the site. Definitely recommend and will stay angin. Nothing
- 4/5
Nice place, we had some issues with bathroom but worked it out ourselves as we couldn’t reach front desk. Breakfast was better than average.
- 5/5
Clean rooms. Good breakfast options. Fair pricing.
- 5/5
This hotels has thought of everything to make your stay comfortable. Breakfast was delicious. Between two busy roads but surprisingly quiet. The room was very nice so the many wires on the wall hanging from the wall mounted tv looked out of place.
- 5/5
Great breakfast!
- 4.5/5
Clean, new nice rooms , great view from room Was a nice walk to downtown. Coffee in the morning was even drinkable. What a nice change from usual hotel stays. Dont charge for parking. No need to do that and it is just a gouge.
- 5/5
There was nothing I did not like. Our stay was so enjoyable. We particularly loved the rooftop deck for viewing the sunset over the mountains. The filtered water in the room was a huge plus!
- 5/5
Nice clean room. The breakfast was beautifully tended by conscientious staff. Easy walking distance to restaurants and bars.
- 4/5
Parking not worth $12 if no spaces available in garage, as there weren’t on the night we stayed. Breakfast area is nice, open, bright with a nice view. Average hotel breakfast but with some unique items offered. Rooms nice and clean.
- 2.5/5
The overall look of the hotel is much better online, room was dirty, hair in sink, food in fridge, terrible pull out couch, very noisy hotel, couldn’t sleep from road noise
- 5/5
Clean room with beautiful view loved the terrace on the 7th floor and the pool and exercise area was very nice
- 5/5
Great Breakfast, Happy Hour, Gym, etc. We were very happy with pretty much everything. Very well run place. Location is 15 min walk from downtown
- 5/5
Clean, modern, great breakfast and view.
- 5/5
Friendly staff Excellent breakfast
- 5/5
Wonderful room. Excellent and nutritious breakfast with many options - all delicious. Very nice staff.
- 4/5
Only issue there is they need more parking space u. But I love it there
- 5/5
Love the place has great views, great breakfast and the staff is exceptional. Greeted well when I enter. In fact I’ve had several conversations with the guy at the desk( please forgive I’m bad with names) about a variety of topics. It’s like going to the barbershop 😂. Honestly it’s the only place I stay now when I come to ashville. Oh and the pool is heated all yr round. Great gym too
- 5/5
Well managed property and very accessible to everything.
- 5/5
Facility is very clean. Room very spacious Nothing
- 5/5
Very nice place. Comfortable beds, very clean rooms. Great shower. Great kitchenette. Strong internet. Kind, helpful staff. Wonderful breakfast. Loved the happy hour.
- 4/5
Staff was pleasant, breakfast good. More road noise than I would have liked.
- 4/5
Staff was pleasant, breakfast good. More road noise than I would have liked.
- 5/5
Very clean, smelt amazing, staff super nice and seemed to actually care that you were there, room was amazing with great views, pillows and bed were perfect, and breakfast was good. Coffee with all the fixings is out all day which was super nice and it was really good coffee! 10/10 would stay again. Paid parking sucks but still cheap compared to other hotels. Prefect location close to downtown.
- 5/5
Very clean, smelt amazing, staff super nice and seemed to actually care that you were there, room was amazing with great views, pillows and bed were perfect, and breakfast was good. Coffee with all the fixings is out all day which was super nice and it was really good coffee! 10/10 would stay again. Paid parking sucks but still cheap compared to other hotels. Prefect location close to downtown.
- 5/5
Great staff and definitely a great breakfast. The desk staff was exceptional and very polite. Have highly recommended this place
- 5/5
Great staff and definitely a great breakfast. The desk staff was exceptional and very polite. Have highly recommended this place
- 5/5
Clean, big roomd
- 5/5
Clean, big roomd
- 5/5
A good clean stay with nice service
- 5/5
A good clean stay with nice service
- 4/5
We've stayed in better Element locations. The one in Chattanooga has 5 star breakfast. This one needs better breakfast and the day staff needs to be more friendly and smile. Room was great. It had everything we needed.
- 4/5
We've stayed in better Element locations. The one in Chattanooga has 5 star breakfast. This one needs better breakfast and the day staff needs to be more friendly and smile. Room was great. It had everything we needed.
- 5/5
This is a really nice hotel. I was welcomed by the staff, and we had a lovely stay, and swim in the pool!
- 5/5
This is a really nice hotel. I was welcomed by the staff, and we had a lovely stay, and swim in the pool!
- 4/5
Clean room, and amenities were top tier. The Breakfast could've been a lot better but overall the stay was good!
- 4/5
Clean room, and amenities were top tier. The Breakfast could've been a lot better but overall the stay was good!
- 5/5
Wonderful surprise was the 5-6:30 reception hour serving wine/beer/snacks. And the breakfast was tasty, great options, not like the typical boring tasteless one. Only gripe was the $12 per day parking charge. Didnt know about it until I reached. But all in all a superb hotel
- 5/5
Wonderful surprise was the 5-6:30 reception hour serving wine/beer/snacks. And the breakfast was tasty, great options, not like the typical boring tasteless one. Only gripe was the $12 per day parking charge. Didnt know about it until I reached. But all in all a superb hotel
- 4/5
To be open.
- 4/5
To be open.
- 4/5
The only thing was the bath tub was not spotless so I opted to go shower when I got home but other than that, wonderful stay!
- 4/5
The only thing was the bath tub was not spotless so I opted to go shower when I got home but other than that, wonderful stay!
- 5/5
Great location and friendly staff
- 5/5
Great location and friendly staff
- 5/5
Great hotel. Great location! Very clean and staff was very kind!
- 5/5
Great hotel. Great location! Very clean and staff was very kind!
- 5/5
Great stay!
- 5/5
Great stay!
- 4/5
Most Staff was very friendly! Breakfast was good except when they ran out early and the coffee machine was broken. Relax hour was good except when the wine keg was broken.
- 4/5
Most Staff was very friendly! Breakfast was good except when they ran out early and the coffee machine was broken. Relax hour was good except when the wine keg was broken.
- 5/5
Loved it!
- 5/5
Loved it!
- 5/5
Staff was very courteous and friendly. The room was spotless. Overall excellent experience!
- 5/5
Staff was very courteous and friendly. The room was spotless. Overall excellent experience!
- 5/5
Better than average hotel breakfast. Nice hotel, good view. Not in downtown really though.
- 5/5
Better than average hotel breakfast. Nice hotel, good view. Not in downtown really though.
- 5/5
Clean room. Friendly staff. Delicious healthy breakfast.
- 5/5
Clean room. Friendly staff. Delicious healthy breakfast.
- 5/5
I don’t travel with pets so I don’t like rooms that smell like pets have been there. Our room was fresh and clean and even the sheets smelled so good! Great breakfast and super friendly staff too.
- 5/5
I don’t travel with pets so I don’t like rooms that smell like pets have been there. Our room was fresh and clean and even the sheets smelled so good! Great breakfast and super friendly staff too.
- 5/5
Hotel very clean. Staff was friendly. Th breakfast was excellent. Would definitely stay here again .
- 5/5
Hotel very clean. Staff was friendly. Th breakfast was excellent. Would definitely stay here again .
- 4/5
Modern and pleasant facility , front desk very welcoming and accommodating . Few nights was challenging to find parking, some days breakfasts was missing food on menu , delays with utensils and plates . Generally was good stay.
- 4/5
Modern and pleasant facility , front desk very welcoming and accommodating . Few nights was challenging to find parking, some days breakfasts was missing food on menu , delays with utensils and plates . Generally was good stay.
- 1/5
The Hotel tried not to honor a guaranteed room. Would not provide prompt service. Mind blowing bad all the way around.
- 1/5
The Hotel tried not to honor a guaranteed room. Would not provide prompt service. Mind blowing bad all the way around.
- 5/5
Kids enjoyed the suite, pool, and buffet. Facilities were clean and staff were helpful.
- 5/5
Kids enjoyed the suite, pool, and buffet. Facilities were clean and staff were helpful.
- 5/5
If your looking for a healthy, fitness and wellness oriented getaway, this is the hotel for you.
- 5/5
If your looking for a healthy, fitness and wellness oriented getaway, this is the hotel for you.
- 5/5
Staff were exceptionally friendly and helpful. It is a little bit of a walk to downtown but they have a shuttle that runs regularly to give you a lift to and from town until 10 m, which was great
- 5/5
Staff were exceptionally friendly and helpful. It is a little bit of a walk to downtown but they have a shuttle that runs regularly to give you a lift to and from town until 10 m, which was great
- 5/5
Nice stay
- 5/5
Nice stay
- 3/5
The common spaces were open and inviting and the shuttle driver was very nice. The room might have had a nice view, but the power shade was broken so we couldn't enjoy it. The room had plenty of space for a family of four; however the beds were uncomfortable and the AC didn't seem to remove the humidity from the room. The wardrobe needs a rod installed to hang clothes and the bathroom sink could use a towel rack for the hand towel. Parking was easy and convenient.
- 3/5
The common spaces were open and inviting and the shuttle driver was very nice. The room might have had a nice view, but the power shade was broken so we couldn't enjoy it. The room had plenty of space for a family of four; however the beds were uncomfortable and the AC didn't seem to remove the humidity from the room. The wardrobe needs a rod installed to hang clothes and the bathroom sink could use a towel rack for the hand towel. Parking was easy and convenient.
- 3/5
The location and staff were great. All the socket outlets in the room didn't work. The elevator carpet is stained and there is a mildew carpet odor when getting off the elevator on the sixth floor.
- 3/5
The location and staff were great. All the socket outlets in the room didn't work. The elevator carpet is stained and there is a mildew carpet odor when getting off the elevator on the sixth floor.
- 5/5
Loved our stay! Great room with kitchenette. Indoor pool. Lovely reception hour with local beer. Great views.
- 5/5
Loved our stay! Great room with kitchenette. Indoor pool. Lovely reception hour with local beer. Great views.
- 5/5
Price
- 5/5
Price
- 5/5
Our stay at the Element was fantastic. From the reception staff, to the 24 hour coffee bar, to the cleanliness of the hotel, we could not have been happier with our stay. The room was very modern and even had cutlery, plates, and cups. Sometimes in a hotel, these aren't typical in just a normal room, but we found them beneficial! My favorite part was the open space on the second floor that offered couches to hang out on and a 24 hour hour coffee bar! The hotel was close enough to downtown Asheville that it was only a 5 minute drive, but we appreciated that it was a little secluded. We'll definitely be back!
- 5/5
Our stay at the Element was fantastic. From the reception staff, to the 24 hour coffee bar, to the cleanliness of the hotel, we could not have been happier with our stay. The room was very modern and even had cutlery, plates, and cups. Sometimes in a hotel, these aren't typical in just a normal room, but we found them beneficial! My favorite part was the open space on the second floor that offered couches to hang out on and a 24 hour hour coffee bar! The hotel was close enough to downtown Asheville that it was only a 5 minute drive, but we appreciated that it was a little secluded. We'll definitely be back!
- 5/5
The staff was very helpful!
- 5/5
The staff was very helpful!
- 5/5
Great stay!
- 5/5
Great stay!
- 5/5
Very clean and friendly staff
- 5/5
Very clean and friendly staff
- 5/5
super friendly staff! pretty location.
- 5/5
super friendly staff! pretty location.
- 5/5
Great location
- 5/5
Great location
- 5/5
Lovely, well-run boutique hotel with a delicious hot breakfast, located near restaurants and downtown Asheville.
- 5/5
Lovely, well-run boutique hotel with a delicious hot breakfast, located near restaurants and downtown Asheville.
- 5/5
Best breakfast I have ever had at a hotel in the states. They had healthy options and everyone in the family enjoyed it. Clean and comfortable beds. A short drive into downtown Asheville. Would definitely stay here again.
- 5/5
Best breakfast I have ever had at a hotel in the states. They had healthy options and everyone in the family enjoyed it. Clean and comfortable beds. A short drive into downtown Asheville. Would definitely stay here again.
- 5/5
We were in Asheville when the hurricane came through. The hotel lost power and water (like the rest of Asheville), but the hotel did whatever they could to accommodate. The Manager and staff was great. Thank you!
- 5/5
We were in Asheville when the hurricane came through. The hotel lost power and water (like the rest of Asheville), but the hotel did whatever they could to accommodate. The Manager and staff was great. Thank you!
- 5/5
I really liked this hotel. It had a nice kitchenette which would be really great for a longer stay. My daughter and I only stayed one night but the beds were comfy and the view out of the window was really nice!
- 5/5
I really liked this hotel. It had a nice kitchenette which would be really great for a longer stay. My daughter and I only stayed one night but the beds were comfy and the view out of the window was really nice!
- 5/5
Staff were all very professional and helpful
- 5/5
Staff were all very professional and helpful
- 5/5
Excellent customer service. Fast check in. Very comfortable room & very clean. We faced the highway so it was a little noisy but slept through it. Excellent breakfast.
- 5/5
Excellent customer service. Fast check in. Very comfortable room & very clean. We faced the highway so it was a little noisy but slept through it. Excellent breakfast.
- 5/5
The property was clean, in a nice location, loved the covered parking spaces. Room was very spacious and the kitchenette was very nice. Staff was helpful and friendly and the free shuttle to downtown was wonderful (Bill, the driver was great). I would return to this property the next time we are in Asheville.
- 5/5
The property was clean, in a nice location, loved the covered parking spaces. Room was very spacious and the kitchenette was very nice. Staff was helpful and friendly and the free shuttle to downtown was wonderful (Bill, the driver was great). I would return to this property the next time we are in Asheville.
- 2/5
However, when the front desk person took my credit card upon check-in I specifically asked if it would be charged and the person said that it won't be charged but only on file if something happens. A few days after my stay I got a charge of $12 on the card. I called and the hotel explained it was for parking. Looking back at the details it does say there is a $12 fee for parking which I missed and don't mind paying for. What bothered me was that there was not upfront communication about what my card was used for. Otherwise I'd give this hotel a 4.5 or 5 stars.
- 2/5
However, when the front desk person took my credit card upon check-in I specifically asked if it would be charged and the person said that it won't be charged but only on file if something happens. A few days after my stay I got a charge of $12 on the card. I called and the hotel explained it was for parking. Looking back at the details it does say there is a $12 fee for parking which I missed and don't mind paying for. What bothered me was that there was not upfront communication about what my card was used for. Otherwise I'd give this hotel a 4.5 or 5 stars.
- 5/5
All the qualities in the above plus Clean .
- 5/5
All the qualities in the above plus Clean .
- 1/5
The room was clean. Be aware that there is a lot of road noise from the adjacent highway.
- 1/5
The room was clean. Be aware that there is a lot of road noise from the adjacent highway.
- 5/5
Great staff, clean, great breakfast!
- 5/5
Great staff, clean, great breakfast!
- 5/5
Great amenities and a nice, big, clean room.
- 5/5
Great amenities and a nice, big, clean room.
- 5/5
The property was so clean and welcoming. The room was comfortable and very roomy. Would love to stay there again!
- 5/5
The property was so clean and welcoming. The room was comfortable and very roomy. Would love to stay there again!
- 5/5
The hotel provided a fantastic stay with its well-equipped kitchenette, perfect for preparing quick meals. The room was spacious and immaculate, with comfortable beds ensuring a restful night. Located in Downtown, it was ideal for exploring the city's attractions. The staff were welcoming and attentive, making sure all our needs were met. The hotel’s family-friendly environment was a big plus, with amenities catering to both adults and children. The only minor issue was the rooms facing the road are a bit noisy, but overall, it was a wonderful experience, and I highly recommend this hotel for families visiting the area.
- 5/5
The hotel provided a fantastic stay with its well-equipped kitchenette, perfect for preparing quick meals. The room was spacious and immaculate, with comfortable beds ensuring a restful night. Located in Downtown, it was ideal for exploring the city's attractions. The staff were welcoming and attentive, making sure all our needs were met. The hotel’s family-friendly environment was a big plus, with amenities catering to both adults and children. The only minor issue was the rooms facing the road are a bit noisy, but overall, it was a wonderful experience, and I highly recommend this hotel for families visiting the area.
- 4/5
Limited breakfast options. Farther from downtown than many other “downtown” hotels. Annoyed to spend $12 on parking for this out of the way location. Everything was new and modern. Fancy coffee machine was a nice perk. Room was small and could have been cleaner (dust bunnies and hair on floor).
- 4/5
Limited breakfast options. Farther from downtown than many other “downtown” hotels. Annoyed to spend $12 on parking for this out of the way location. Everything was new and modern. Fancy coffee machine was a nice perk. Room was small and could have been cleaner (dust bunnies and hair on floor).
- 5/5
Everyone greeted us and were very accommodating with all our needs. The hotel offered everything we needed and more. I would definitely recommend this hotel, next time I come to Asheville I will definitely staying here!😊
- 5/5
Everyone greeted us and were very accommodating with all our needs. The hotel offered everything we needed and more. I would definitely recommend this hotel, next time I come to Asheville I will definitely staying here!😊
- 5/5
Amazing experience, really highly recommended, If we can we going to stay again there, no words for the service, environment and breakfast
- 5/5
Amazing experience, really highly recommended, If we can we going to stay again there, no words for the service, environment and breakfast
- 5/5
Staff was incredibly helpful and manager was very nice and friendly. Breakfast was great! Nothing to complain about!
- 5/5
Staff was incredibly helpful and manager was very nice and friendly. Breakfast was great! Nothing to complain about!
- 5/5
Beautiful new property, very nicely decorated, comfortable rooms and bedding. Views are excellent, breakfast and manager’s reception is delightful. The staff is excellent and very welcoming. Would certainly come back
- 5/5
Beautiful new property, very nicely decorated, comfortable rooms and bedding. Views are excellent, breakfast and manager’s reception is delightful. The staff is excellent and very welcoming. Would certainly come back
- 5/5
Spacious
- 5/5
Spacious
- 5/5
We hotel large the lounge area on the second floor was. Couches chairs, TVs. All very comfy.
- 5/5
We hotel large the lounge area on the second floor was. Couches chairs, TVs. All very comfy.
- 4/5
Very nice property, smelled so clean! Staff was very kind and friendly. Only downfall would be the lack of towel hooks in the bathroom! With multiple people showering a day, there’s only one towel bar! Super frustrating with getting towels dry- tried to cut down on asking for more, but there was nowhere to hang multiple towels!
- 4/5
Very nice property, smelled so clean! Staff was very kind and friendly. Only downfall would be the lack of towel hooks in the bathroom! With multiple people showering a day, there’s only one towel bar! Super frustrating with getting towels dry- tried to cut down on asking for more, but there was nowhere to hang multiple towels!
- 5/5
Exceeded my expectations and was the nicest hotel we stayed at on our 6 day road trip. We wished we had stayed there longer.
- 5/5
Exceeded my expectations and was the nicest hotel we stayed at on our 6 day road trip. We wished we had stayed there longer.
- 5/5
It was an amazing stay! And were very welcoming of our puppy. Very much enjoyed our stay.
- 5/5
It was an amazing stay! And were very welcoming of our puppy. Very much enjoyed our stay.
- 5/5
Awesome facility. Great staff. Would def book again
- 5/5
Awesome facility. Great staff. Would def book again
- 4/5
Element is a new addition to downtown Asheville and the competition for the consumer dollar is high in this area, so the prices are competitive. There is no restaurant although they offer a small breakfast buffet. Beds are comfortable and the room has enough space for a few days BUT and this is my big BUT, it is located directly alongside a 6-lane major highway that is heavily trafficked day and night. The noise level was quite high and after 1 night of no sleep, they accommodated me by moving my room, but even at the new location I realized the noise level would keep me awake again so I checked out before evening and returned home. Got a blessed 9 hours of sleep!!! If you are not bothered by noise- this is a very nice hotel within blocks of all activity in downtown.
- 4/5
Element is a new addition to downtown Asheville and the competition for the consumer dollar is high in this area, so the prices are competitive. There is no restaurant although they offer a small breakfast buffet. Beds are comfortable and the room has enough space for a few days BUT and this is my big BUT, it is located directly alongside a 6-lane major highway that is heavily trafficked day and night. The noise level was quite high and after 1 night of no sleep, they accommodated me by moving my room, but even at the new location I realized the noise level would keep me awake again so I checked out before evening and returned home. Got a blessed 9 hours of sleep!!! If you are not bothered by noise- this is a very nice hotel within blocks of all activity in downtown.
- 5/5
Great location and great people!
- 5/5
Great location and great people!
- 5/5
Great
- 5/5
Great
- 5/5
Very clean and friendly, helpful staff. The room was beautiful and breakfast options were varied and very good. Rooftop deck had a great view, just wish that there was entertainment/fire pit/bar up there for use.
- 5/5
Very clean and friendly, helpful staff. The room was beautiful and breakfast options were varied and very good. Rooftop deck had a great view, just wish that there was entertainment/fire pit/bar up there for use.
- 5/5
Hotel is superb
- 5/5
Hotel is superb
- 5/5
Our “go to” hotel when in Asheville. Close to everything and a quiet place to stay in the evening.
- 5/5
Our “go to” hotel when in Asheville. Close to everything and a quiet place to stay in the evening.
- 2/5
This day would’ve been OK. Had it not been for your morning staff. As we were getting ready to leave they were knocking on the door continuously. Service manager or somebody was pacing the hallways and rushing us out. We were just a few minutes past 11 however I was told by the staff earlier the day before that we may be a few minutes late getting out and they said that was OK. I will be asking for my money back as we left a Apple charging cord in the room. When we turned around to get it two minutes later, as staff was leaving the room, they said they couldn’t find it and it was already taken. They are not cheap. We did not appreciate the attitude of the cleaning staff. Unacceptable.
- 2/5
This day would’ve been OK. Had it not been for your morning staff. As we were getting ready to leave they were knocking on the door continuously. Service manager or somebody was pacing the hallways and rushing us out. We were just a few minutes past 11 however I was told by the staff earlier the day before that we may be a few minutes late getting out and they said that was OK. I will be asking for my money back as we left a Apple charging cord in the room. When we turned around to get it two minutes later, as staff was leaving the room, they said they couldn’t find it and it was already taken. They are not cheap. We did not appreciate the attitude of the cleaning staff. Unacceptable.
- 5/5
Hotel was easy to access and super convenient to downtown. Staff was friendly and knowledgeable. Room was clean and comfortable.
- 5/5
Hotel was easy to access and super convenient to downtown. Staff was friendly and knowledgeable. Room was clean and comfortable.
- 5/5
The day was great. This hotel was always very welcoming.
- 5/5
The day was great. This hotel was always very welcoming.
- 5/5
Check in was easy and friendly!
- 5/5
Check in was easy and friendly!
- 5/5
Our hotel stay was perfection. A clean, new and modern hotel with a ton of amenities and a wonderful room and bed. Indoor pool, cocktail hour drinks & snacks. Indoor and outdoor spaces. Breakfast, comfy Lounges and pet friendly!
- 5/5
Our hotel stay was perfection. A clean, new and modern hotel with a ton of amenities and a wonderful room and bed. Indoor pool, cocktail hour drinks & snacks. Indoor and outdoor spaces. Breakfast, comfy Lounges and pet friendly!
- 5/5
Very clean, lots of space, nice bedding
- 5/5
Very clean, lots of space, nice bedding
- 5/5
We had an incredible trip. The entire staff was very friendly throughout our visit. Our room was clean and beautiful! We will be back to stay again in November!
- 5/5
We had an incredible trip. The entire staff was very friendly throughout our visit. Our room was clean and beautiful! We will be back to stay again in November!
- 5/5
Beautiful hotel, walking distance to downtown and pet friendly. Great staff too!
- 5/5
Beautiful hotel, walking distance to downtown and pet friendly. Great staff too!
- 5/5
The location was perfect and the property itself was very clean and nice to look at. The staff were very friendly and helpful. The weight room was nice and had everything I needed to get my workouts in. Also, one of the nicest seating areas for breakfast and evening wine and cheese tasting. Will definitely book again. 10 out of 10 in my book.
- 5/5
The location was perfect and the property itself was very clean and nice to look at. The staff were very friendly and helpful. The weight room was nice and had everything I needed to get my workouts in. Also, one of the nicest seating areas for breakfast and evening wine and cheese tasting. Will definitely book again. 10 out of 10 in my book.
- 5/5
Modern, open, tranquil
- 5/5
Modern, open, tranquil
- 5/5
The rooms were big and spacious!! The kitchen was out of this world. There was even a dishwasher in the room, they had spoons and forks, anything you could want! I highly recommend this hotel.
- 5/5
Really nice place. All new. Bright common areas, good and free breakfast, nice size rooms. We really enjoyed our three days here.
- 5/5
The hotel is between the arts district (a 10 minute drive) and an area where there are lots of restaurants (a 5 minute drive). Also, we have a plug-in hybrid and loved being able to charge at the hotel. If we head back to Asheville, we will definitely stay at the Element again.
- 5/5
This was a great stay. It’s about a mile to get downtown, but the walk was safe and pretty. It was a rainy day, but they loaned us an umbrella (delightful surprise). It was obvious that the staff had excellent training - they were all very friendly and helpful. Didn’t love the wine or beer at the afternoon reception, but that could just be me. Breakfast was nice! Strongly recommend this place.
- 5/5
Great hotel walking distance from downtown. Fantastic staff, great amenities, pet-friendly, and a bargain for the price. Immaculately clean. Will stay here again.
- 4/5
Con, that had to pay for parking.
- 5/5
The free shuttle to downtown was unexpected and wonderful! Good breakfast buffet too.
- 5/5
Great stay! Smelled great and everyone was very welcoming.
- 5/5
Lovely and comfortable hotel. Saw a bear as soon as we walked out for the first time
- 5/5
Loved the huge window walls and the balcony on top to view the mountains and city!!! Very comfy and clean! Glass plates and lots of choice for breakfast!
- 5/5
Amazing facility. Very new and clean feeling. Second floor lounge area was so peaceful. Breakfast was well organized. Every single staff member was welcoming and kind. I would love to have the opportunity to stay here again!
- 3/5
Liked the location. Didn't like having to pay $12 for an outdoor lot with no security.
- 5/5
Great location! Best rooftop views of Asheville and the Blue Ridge. Grab a drink and watch the sunset. Superb location and vibe. Breakfast was very good, well above the standard waffles and sugar laden cereals. There is a daily parking fee so be aware of that. Suites are large with stove and dishwasher. This is a great location to be at if visiting Asheville.
- 5/5
- 1/5
You booked us to a hotel that had no vacancies!
- 5/5
Beautiful property, loved the sunset on the roof top terrace. Walkable to downtown.
- 5/5
Great hotel.
- 5/5
This place is excellent. The staff are amazing, the room was spotless, fresh and the beer and wine happy hour was a treat! The location is perfect for downtown activities, restaurants and shopping.
- 5/5
The happy hour in the afternoon was a treat. The breakfast was amazing and the staff are wonderful!
- 5/5
Booked our stay at this hotel for our first visit to Asheville, NC. The staff was very welcoming upon check in & even asked what our plans were for our weekend stay in Asheville. When we mentioned that we planned to visit the Biltmore estate we were provided a discount code & saved money! Parking is easy & quick, breakfast is included with a variety of light foods to get you started. Our room was clean upon arrival & we had no issues all 3 nights. I would recommend that you stay here 8/10✨
- 5/5
Friendly staff. Clean room. Great room for the money
- 1/5
The hotel is on an island between two highways. It sounds like the Indy 500 in there--24/7. It was hard to sleep. In addition, staff who checked us in was rude and unwelcoming. Also, we had to pay $12.00 to park at the hotel. We weren't informed of the fee in advance.
- 5/5
Very nice place. Everything was outstanding.
- 5/5
Far enough from downtown which avoided all of the foot traffic and transients. Relatively quiet except for emergency and large vehicles. Corridors kept very clean and tidy. Breakfast was very mediocre, at least if you wanted anything hot. Cold options and coffee machine were great.
- 5/5
Very friendly and helpful staff.
- 5/5
Very nice for the price
- 5/5
Beautiful hotel. Large rooms. Great amenities.
- 5/5
The faculty was very clean
- 5/5
I loved my room very big room and all the facilitiesit had also i loved the room has its own drinking filter water too. The staff was very nice and help full
- 4/5
I love everything about the hotel, the views are beautiful and there are places to eat that are walkable too. The only issue I had was that any time after 8pm there’s no parking spaces available and I’d have to wait for someone to hopefully leave to park my car.
- 5/5
The staff was very attentive and friendly. It was very obvious they were trying to make dure were comfortable. Loved the modern clean look of the furniture.
- 5/5
Brand new property very nice comfortable. The bed was very comfortable and the sheets were high-quality. We brought our dogs and they were very welcome. The staff was extremely nice and professional, and we had room darkeners, which was nice as well. There was a shuttle to take us into downtown.
- 5/5
Great friendly staff
- 5/5
But it might have been a unicorn as we read reviews of other Element hotels in the southeast U.S. cities, which were not so positive. This one’s a winner!
- 5/5
Front desk staff were friendly and helpful. Great proximity to downtown Asheville. Lovely rooftop terrace with a view of the city. Plus they sell beer in their coolers:)
- 4/5
Very clean, friendly staff, standard room was well appointed with a fridge and microwave, even had a water filter in the sink for filtered tap water. Only downside was that it is $12 per night for parking, but it’s not listed on the hotel listing. Internet was pretty slow unless you paid for the upgrade at $5/day.
- 5/5
I enjoyed staying at an eco-friendly hotel. It was spotless, and the staff were pleasant.
- 4/5
I enjoyed the front desk staff and breakfast staff. But the maid staff kept on knocking in my door asking when i was checking out. I feel like that info should've been communicated to the maid staff so they could stop interrupting my peace. I felt safe in this hotel and i enjoyed the quiet atmosphere
- 5/5
Love the amenities, cleaniness, the complimentary breakfast was done right, the room and views were amazing!!! Top teir experience
- 5/5
Amazing views
- 5/5
Everything was just great! Our new favorite hotel in tha Asheville area.
- 5/5
My stay was amazing. My stay was relaxing.