Country Inn & Suites by Radisson Asheville River Arts District
About Country Inn & Suites by Radisson Asheville River Arts District
Located in Asheville, this Country Inn & Suites by Radisson features a fitness center, indoor heated pool, and hot breakfast. Guests will be 1.1 mi from Asheville city center and 2.4 mi from the Biltmore Estate. Every morning toasted Belgian waffles fresh eggs are offered in a self-service breakfast area alongside a variety of bread, cereal, and juice or hot coffee. Yogurt and fresh fruit options are a daily breakfast staple. Free WiFi, a flat-screen cable TV, and coffee machine are included in all rooms. A desk with an ergonomic chair is provided, and each en suite is equipped with a bath or shower and Beekman 1802 toiletries. The business center offers both copy and fax services. Asheville Outlets is 8.9 mi from the hotel, while North Carolina Arboretum is 9.1 mi away. The nearest airport is Asheville Regional Airport, which is 14 mi away from Country Inn & Suites Asheville River Arts District.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
The hotel receives mixed reviews with guests appreciating the cleanliness, comfortable beds, and friendly staff. However, there are consistent complaints about the location, parking, and noise levels. The shuttle service is a highlight for many, but its availability and promptness are inconsistent.
- Cleanliness
- Comfortable beds
- Poor location
- Inadequate parking
- 5/5
Shuttle service
- 4/5
Good location, shuttle on the weekend to downtown was nice. Comfortable bed.
- 5/5
It is looking a bit rough around the edges but nothing that detracted from us having a great time. Hotel was clean and comfortable with an basic breakfast and decent sized rooms. Minutes from downtown and all the city has to offer.
- 3/5
Location is central to downtown events, hotel parking not convenient at all as it is adjacent to building. The hotel shares a property lot with another business directly outside of doors. Room could stand a bit of a deep clean, wipe off walls and check for curtain replacement needs. Breakfast was great and staff were very friendly.
- 5/5
Check in was smooth and room was very clean. Looking forward to staying here again.
- 4/5
Very good
- 0.5/5
Location Everything else
- 4/5
Newly renovated, lively space
- 4.5/5
Country Inn and Suites sits in the middle of the Asheville metropolitan area. The approach from the west, through heavy traffic, makes for a sense of relief as you near the property. The front desk welcome was genuine, and the room was ready even though we were early. In the adjacent mall, we found a well-stocked grocery store and an interesting, large pottery centre with beautiful items for sale. The adjoining Mall had three restaurants, all boarded up with signs indicating either relocation or total abandonment. The CVS pharmacy had a foreboding entry and a heavily armed guard -- a surprise to an Australian visitor.
- 5/5
Enjoy each stay. I usually request the top floor. This time I didn’t and I heard everything going on above me. Not sure if the person was just heavy footed or what. Other than that I would recommend to anyone looking for a clean, safe place to stay.
- 5/5
Great place to stay!
- 5/5
The room was clean, and we were able to enjoy the pool.
- 2/5
Water was barely warm enough to stand taking a shower. Finally, location in a rundown shopping center was a surprise as Hotels.com website showed photos hiding such information.
- 5/5
Clean Hotel
- 4.5/5
Superb
- 5/5
Good location and in the weekend provide transportation to Downtown Clean Hotel
- 4/5
Very good
- 5/5
Great location, free shuttle service to downtown and arts district. Clean,comfortable large room. Friendly staff and hot yummy breakfast. N/A
- 5/5
Great location, free shuttle service to downtown and arts district. Clean,comfortable large room. Friendly staff and hot yummy breakfast. N/A
- 5/5
Great Stay. Would highly recommend
- 5/5
Great experience! Friendly, efficient, caring staff. Room was comfortable, very nice and clean, housekeeping staff also efficient and friendly. Enjoyed the breakfast. Overall very well run and highly recommend.
- 4.5/5
Superb
- 4/5
The room.was clean and comfortable. The air conditioning worked but was noisy. There was a great.grocery store located just nextdoor. Breakfast was good.
- 5/5
Exceptional
- 4/5
This hotel stay was worth low rates.
- 5/5
Nice, quiet well-maintained building and helpful staff.
- 5/5
Overall Great Stay! Would definitely book again!
- 3/5
Took a UV light and the room got a 3 out of 5. Not awful but not good either. Dogs everywhere. I'm all for pets but when you're allergic it's an issue. Musty smell in room and hallways. Dogs? Hard to peg this hotel. Worth the price? Yes, but would prefer cleaner, smelly free. Breakfast was descent, not going to win any awards. Extremely strange location attached to a strip mall. Parking was a ways away as well. Overall good not great or award winning.
- 4.5/5
Superb
- 4.5/5
Superb
- 5/5
Very convenient for events downtown or River Arts District now that they have the shuttle up and running againz. Clean & quiet, easy safe parking, friendly staff.
- 5/5
Exceptional
- 5/5
The staff including housekeeping were extremely friendly and helpful. Great to see mountains in the view. Beautiful area. The Front Desk staff in particular, above and beyond. The suite and all amenities - hot breakfast, snacks, suite with microwave and fridge, etc. - and the laundry facility terrific to have handy. Free parking, too, and having a walkway adjacent to a strip mall for essentials. Only weird thing was the desk chair - very comfortable, but tattered in the extreme! Would definitely stay here again. Highly recommend.
- 4.5/5
Spacious good size room with sofa, comfortable bed. Served a good breakfast with a variety of choices. Bathroom could have been cleaner, showing signs of wear, badly scratched bathtub. Room not very private, being on the ground floor no net curtains, people using the adjacent pool could see straight into the room which wasn't ideal.
- 0.5/5
Close to our destination Chip in our tub was gross looking, shouldn’t rent out until repaired. Parking. Can’t use side doors
- 0.5/5
Close to our destination Chip in our tub was gross looking, shouldn’t rent out until repaired. Parking. Can’t use side doors
- 5/5
Check in was easy, room was clean. Just stayed for 1 night before heading to the airport.
- 2/5
The breakfast it was horrible
- 4/5
Very good
- 3.5/5
Breakfast, large room Hall carpets and room carpet dirty, need replacing
- 3.5/5
Hall carpets and room carpet dirty, need replacing
- 5/5
Considering it's a hotel breakfast, it was quite good. Good coffee, eggs, sausage and bagels. It was very filling before we hit the road. Nothing.
- 5/5
Considering it's a hotel breakfast, it was quite good. Good coffee, eggs, sausage and bagels. It was very filling before we hit the road. Nothing.
- 5/5
The room and property was very clean and maintained. Rooms are quiet and you can’t hear your neighbors. Staff was friendly. We stayed a week and had no issues, our room was cleaned on request and the staff answered questions promptly. They do have a shuttle on the weekends to downtown and the location is close to tourist spots without being downtown. It was easy to get on the interstate and get to the top tourist locations quickly. Would stay here again.
- 3/5
Staff was disinterested. Going thru the motions.
- 5/5
Room and hotel are very clean. The hotel is attached to shops. Travelling with dog and very little green space. There is no riverwalk here.
- 5/5
Clean and comfortable room. Good location, near the restaurants and breweries we were interested in visiting.
- 4/5
Very good
- 4/5
Air-conditioning was good. Parking sometimes was inconvenient.
- 4/5
The state was overall very good. Only negative was no smart TV and nowhere to hang your washcloth or towels.
- 3/5
Microwave and refrigerator, coffee maker. poor bathroom lighting, lobby sofas directly in front of main entrance making it difficult to maneuver hotel cart in lobby, very slow elevator.
- 5/5
It was clean and that is what's most important to me I have no complaints
- 5/5
It was clean and that is what's most important to me I have no complaints
- 3/5
Microwave and refrigerator, coffee maker. poor bathroom lighting, lobby sofas directly in front of main entrance making it difficult to maneuver hotel cart in lobby, very slow elevator.
- 5/5
Good breakfast, friendly staff and clean. .
- 5/5
Exceptional
- 4/5
Clean, good location, and decent breakfast. Friendly staff. Need different flavors of coffee creamer please.
- 4/5
Clean, good location, and decent breakfast. Friendly staff. Need different flavors of coffee creamer please.
- 5/5
Spacious room, and convenient location.
- 5/5
Spacious room, and convenient location.
- 5/5
Can't say anything didn't like. All good
- 5/5
Location was great . Not far from any sites we wanted to visit. Great having a shuttle service carry us and people back and forth downtown. Great breakfast. Can't say anything didn't like. All good
- 5/5
Clean room. Good breakfast buffet. Pool stays open late. Easy self parking. Convenient location to reach all parts of Ashville. Great value! Id would stay here again if in Asheville.
- 2/5
Unbelievably bad front desk manager. Multiple rooms booked and after an hour of my guests being berated in person, me AND hotels.com/expedia platinum support that I conferenced in so they could hear it in the phone, everyone left the hotel after the first night. Zero common sense and zero customer service.
- 3/5
The desk chair was ratty, torn up and the hydraulics were broken whereas when you sat in the chair and immediately dropped down as low as it could go, and you couldn’t raise it up so I had to have that replaced then I wanted to iron some pants and it turned out that the iron had some murky brown stuff all over it which got all over my clothing. I told the front desk and I was able to get the stains off my clothes, but I reported it to them and I needed another iron and I never got one.
- 4.5/5
Superb
- 5/5
Great location. Clean rooms.
- 4.5/5
Clean and easy to get to! We needed an extra blanket as the wrap got cool
- 3/5
Parking was sort of hit and miss especially since you couldn’t enter door but the main door. Our desk chair had a melted spot on it and everything looked a little old and tired.
- 5/5
Great stay
- 5/5
I loved the breakfast and the facility was so clean .
- 3/5
Pull out couch mattress needs replacing.
- 1/5
My feet slipped on the tile floo and I hit my head hard on the bedside Stan and my head wedged between the stand and the bed. This twisted my back and I felt it immediately. I was in huge pain.
- 5/5
The staff were kind and understanding. I loved the proximity to the health food store. Having a guest laundry room was a plus.
- 5/5
Nice employees, great room.
- 5/5
Parking was easy, staff were awesome.
- 5/5
Breakfast no good selection. . Terrible coffee
- 3/5
The room was spacious and clean on arrival but there were only 3 bath towels and the room was serviced only on the 3rd day. The service was poor; bed not made up, no replacement of toiletries.
- 5/5
We stayed 2 nights. Very cozy and clean. Nice bed for sleeping. Breakfast was great. Location is nice as well. Definitely recommend it to other travelers.
- 4/5
Overall it was great!👍
- 2/5
Room smelled like dog. People without handicap plates parking in handicap spaces & staff did nothing. Two mornings in a row, construction work in the hall outside my room before 9am & staff didn't see anything wrong with it. No towels available in the pool area. Constant harassment by homeless anytime you go out to your car. This place has gone downhill FAST!
- 4/5
Location was perfect!! Close to everything! The front desk staff was very helpful in assisting me in getting a different room with two beds instead of one. The pool was open and in great shape with plenty of clean towels. I wish there was more fruit options at breakfast instead of just bananas and oranges. Also, non dairy milk would be nice. Overall it was a great stay and we would definitely stay here again!
- 5/5
Close to downtown Roof view out window
- 4.5/5
Had dogs barking early in the morning. No designated parking lot. Parking was weird.
- 5/5
Great hotel and great value! I stay here frequently as I travel on business to Asheville.
- 5/5
Nice.
- 4/5
Good stayed for one night, breakfast wasn’t too good not to much variety
- 5/5
Clean cheap and super nice!
- 5/5
Clean room, pet friendly but didnt smell, good breakfast
- 2.5/5
Breakfast was not sone well at all. No milk for oatmeal or drinking because staff was inattentive and not present. Every table was dirty and ppl had to clean themselves. When several of us went to look for her as well as the front desk clerk, none could b
- 5/5
Only 4-5 minutes away from downtown and everything was great! Great customer service and nicely decorated!
- 5/5
Scenery
- 5/5
This past visit the desk chair in our room was really beat up. Also, the lampshade was broken. Everything else was well taken care of.
- 4/5
Bad internet
- 5/5
Will book again. Very pleased.
- 4.5/5
The property was conveniently located. The staff was friendly and helpful. They also have a nice variety of breakfast foods and the cookies in the afternoon were a nice treat. There was a dog in the room next to ours that barked for quite a few hours.
- 2/5
The fitted bed sheet was hardly big enough for the bed. Kept waking up at night sleeping on the bare mattress because the fitted sheet would come off the bed.
- 5/5
Very clean and great staff
- 4/5
A convenient location, once we fiquared out the westgate drive access. A bit disappointing that the hotel shuttle to the downtown area has not been in service since Hurricane Helene. Otherwise a lovely stay.
- 5/5
nice place for a nice price
- 2.5/5
Location, clean and good parking Black out blinds was rigged to work, shower curtain rod was mounted twisted down and shower curtain wouldn’t stay closed
- 4/5
Very clean room. Very friendly staff. Very nice grocery and cafeteria close by for those who like healthy food. Tesla Supercharger close by. Nice lobby.
- 2/5
The desk chair in the room was worn to the stuffing. The gym had a single resistance machine: no free weights, no bench, nothing
- 5/5
New hotel & easy location to downtown
- 5/5
I was able to get a beautiful, reasonable room the same night I needed it.
- 5/5
very clean room and common areas. Breakfast was great. A little disappointed at the housekeeping every three days - this is becoming a trend by hotels to save them money.
- 5/5
Very clean and close to downtown
- 4/5
The bed was comfortable, the room was quiet. The location is super convenient.
- 1/5
Shower sprayed water everywhere
- 3.5/5
Close to downtown, clean, comfortable Breakfast staff on Sunday was rude. A lady noticed a mess and went over grabbed a napkin, sighed and groaned extremely loud and slammed it in the trash very loudly in front of guests. It was super unprofessional.
- 5/5
Entire hotel was very clean, and I saw staff cleaning areas day and night Guests not familiar with Asheville will be very confused on how to get to the property due to its location and the road system around it. But we had no issues.
- 5/5
Location was great! Staff was great!
- 4/5
Convenient central location, good comfortable and clean rooms. This was a solid 4 star hotel in our opinion. The staff were great and breakfast was good too. No complaints.
- 4/5
Convenient central location, good comfortable and clean rooms. This was a solid 4 star hotel in our opinion. The staff were great and breakfast was good too. No complaints.
- 4/5
Room was clean, easy to find, check in and asking front desk for help was great, all your staff was friendly and willing to go beyond the basics to help us. elevator always had a new smell, food, perfume and weed twice. some fresh air in there would be very welcome
- 5/5
None
- 5/5
Room was very clean & staff were exceptional with any questions that I had regarding getting around the city.
- 5/5
Room was very clean & staff were exceptional with any questions that I had regarding getting around the city.
- 5/5
It’s comfortsble close to the downtown Ashville for Billy Strings Show,nice and clean place,good price compare to other around downtown,it’s not far just few minutes drive,nice service,there is the shopping plaza next to it ,I love it
- 5/5
It’s comfortsble close to the downtown Ashville for Billy Strings Show,nice and clean place,good price compare to other around downtown,it’s not far just few minutes drive,nice service,there is the shopping plaza next to it ,I love it
- 5/5
Great stay!
- 5/5
Great stay!
- 5/5
Everything was very clean and the staff appears to take pride in the property. Overall great experience.
- 5/5
Everything was very clean and the staff appears to take pride in the property. Overall great experience.
- 5/5
Room spotless and staff was very nice with early breakfast
- 5/5
Room spotless and staff was very nice with early breakfast
- 5/5
Great hotel! Room was large, staff is very helpful and friendly. Very convenient location.
- 5/5
Great hotel! Room was large, staff is very helpful and friendly. Very convenient location.
- 5/5
- 5/5
- 5/5
Clean, spacious, friendly staff, great shower
- 5/5
Clean, spacious, friendly staff, great shower
- 2/5
Really??? Can I get paid 100 bucks for checking out an hour early?
- 2/5
Really??? Can I get paid 100 bucks for checking out an hour early?
- 4/5
The room was fine and the staff was very helpful. The breakfast was lacking, mainly the eggs and protein were always lukewarm! The location to downtown Asheville was very convenient.
- 4/5
The room was fine and the staff was very helpful. The breakfast was lacking, mainly the eggs and protein were always lukewarm! The location to downtown Asheville was very convenient.
- 5/5
The room and bathroom were very clean and the only slight negative was the fact that the HVAC unit could not be controlled easily by the guest and appeared to eb pre-programmed with no local control at the unit below the window. It was cold during our stay and we could not warm the room up in the slightest. The parking was fine with re-entry possible only at the front entrance which was OK and makes sense for security. Our view was of the adjacent buildings rooftop and not appealing, so if that is important, you should ask before booking. It didn't bother us. The property is not conducive to walking around Asheville, but the location was otherwise convenient. Finally, we don't usually opt for "breakfast" other than coffee, or maybe some fruit, yogurt or a muffin, but it is available and the food looked to be fresh and of good quality. Overall, we felt it was a great value for the money.
- 5/5
The room and bathroom were very clean and the only slight negative was the fact that the HVAC unit could not be controlled easily by the guest and appeared to eb pre-programmed with no local control at the unit below the window. It was cold during our stay and we could not warm the room up in the slightest. The parking was fine with re-entry possible only at the front entrance which was OK and makes sense for security. Our view was of the adjacent buildings rooftop and not appealing, so if that is important, you should ask before booking. It didn't bother us. The property is not conducive to walking around Asheville, but the location was otherwise convenient. Finally, we don't usually opt for "breakfast" other than coffee, or maybe some fruit, yogurt or a muffin, but it is available and the food looked to be fresh and of good quality. Overall, we felt it was a great value for the money.
- 3/5
Attendance should know things about the community where people can go when they're asked a question
- 3/5
Attendance should know things about the community where people can go when they're asked a question
- 5/5
The bed was comfy, the breakfast was a’ok, and the location was convenient.
- 5/5
The bed was comfy, the breakfast was a’ok, and the location was convenient.
- 5/5
Room was clean and comfortable. Staff friendly throughout hotel. Breakfast bar had good variety of options.
- 5/5
Room was clean and comfortable. Staff friendly throughout hotel. Breakfast bar had good variety of options.
- 5/5
Staff is always nice and friendly. Security guard was very friendly.
- 5/5
Staff is always nice and friendly. Security guard was very friendly.
- 3/5
We have stayed here many times always clean and considerate service. Unfortunately this time we had a medical emergency and missed check out by a couple hours. There was no offer of even a partial refund or I hope things work out.
- 3/5
We have stayed here many times always clean and considerate service. Unfortunately this time we had a medical emergency and missed check out by a couple hours. There was no offer of even a partial refund or I hope things work out.
- 5/5
Great staff, clean,quiet, and very good breakfast available!
- 5/5
Great staff, clean,quiet, and very good breakfast available!
- 5/5
Clean room, delicious breakfast
- 5/5
Clean room, delicious breakfast
- 5/5
Clean and good location.
- 5/5
Clean and good location.
- 5/5
Room was clean and cozy. The beds were actually really comfortable and the location can't be beat.
- 5/5
Room was clean and cozy. The beds were actually really comfortable and the location can't be beat.
- 4/5
The room was clean, comfortable beds. Conveniently located to explore Asheville and surrounding areas.
- 4/5
The room was clean, comfortable beds. Conveniently located to explore Asheville and surrounding areas.
- 5/5
The room was spotless and the staff was great.
- 5/5
The room was spotless and the staff was great.
- 5/5
Excellent Staff. Extremely clean room.
- 5/5
Excellent Staff. Extremely clean room.
- 4/5
Hotel was fine. Breakfast had many options. Parking in the back was a little worrisome with homeless people around. When reported, desk contacted security and they were gone shortly after.
- 4/5
Hotel was fine. Breakfast had many options. Parking in the back was a little worrisome with homeless people around. When reported, desk contacted security and they were gone shortly after.
- 5/5
Courteous staff and clean room.
- 5/5
Courteous staff and clean room.
- 5/5
The hotel was really nice in a great area no complaints
- 5/5
The hotel was really nice in a great area no complaints
- 4/5
Clean and comfortable
- 4/5
Clean and comfortable
- 5/5
plenty of towels great location
- 5/5
plenty of towels great location
- 5/5
Outstanding
- 5/5
Outstanding
- 4/5
Everything was fine with the room and indeed the Hotel. Only thing a little odd is that it is billed as ‘downtown’ but actually was not within walking distance of downtown.
- 4/5
Everything was fine with the room and indeed the Hotel. Only thing a little odd is that it is billed as ‘downtown’ but actually was not within walking distance of downtown.
- 5/5
Good location, very clean and comfortable room
- 5/5
Good location, very clean and comfortable room
- 5/5
It would be helpful to have hand sanitizer in the gym! Also to fix the A/C in the gym otherwise great stay!
- 5/5
It would be helpful to have hand sanitizer in the gym! Also to fix the A/C in the gym otherwise great stay!
- 5/5
We were extremely happy with the condition of the property. The staff were super friendly and helpful. Overall, it was a great stay.
- 5/5
We were extremely happy with the condition of the property. The staff were super friendly and helpful. Overall, it was a great stay.
- 4/5
Parking was easy.
- 4/5
Parking was easy.
- 5/5
Room was super nice and quite. Would definitely recommend
- 5/5
Room was super nice and quite. Would definitely recommend
- 5/5
Overall great stay!
- 5/5
Overall great stay!
- 4/5
Everything as advertised. Very average, not bad, not great.
- 4/5
Everything as advertised. Very average, not bad, not great.
- 5/5
Easy parking, close to River Arts District, clean and comfortable rooms
- 5/5
Easy parking, close to River Arts District, clean and comfortable rooms
- 5/5
Felt safe walking to the building from the convenient parking lot. Really no negatives, good experience.
- 5/5
Felt safe walking to the building from the convenient parking lot. Really no negatives, good experience.
- 1/5
I was close to tears ( from tiredness) and the attendants were both very snippy.
- 1/5
I was close to tears ( from tiredness) and the attendants were both very snippy.
- 5/5
Staff efficient and friendly at checkin. Room is very nice.
- 5/5
Staff efficient and friendly at checkin. Room is very nice.
- 5/5
Very nice staff at the front desk. Hotel is pet friendly.
- 5/5
Very nice staff at the front desk. Hotel is pet friendly.
- 4/5
No towel bars in the bathroom made it hard to use a towel or washcloth more than once. Even the hand towel had to be laid on the counter, so never dried.
- 4/5
No towel bars in the bathroom made it hard to use a towel or washcloth more than once. Even the hand towel had to be laid on the counter, so never dried.
- 4/5
There were stores and shops nearby that were very convenient. Staff were friendly and helpful. Rooms were clean and comfortable.
- 4/5
There were stores and shops nearby that were very convenient. Staff were friendly and helpful. Rooms were clean and comfortable.
- 5/5
Good place
- 5/5
Good place
- 4/5
Rooms were great. Place was clean. The coffee was perhaps the worst coffee I’ve ever tasted in my whole life. We called it brown water… It was so weak.
- 4/5
Rooms were great. Place was clean. The coffee was perhaps the worst coffee I’ve ever tasted in my whole life. We called it brown water… It was so weak.
- 5/5
Room nice and clean and comfortable
- 5/5
Room nice and clean and comfortable
- 5/5
Breakfast options were standard and sufficient- everything was clean and the fruit and pastry offerings were fresh. Pool area was clean as well. Would stay here again.
- 5/5
Breakfast options were standard and sufficient- everything was clean and the fruit and pastry offerings were fresh. Pool area was clean as well. Would stay here again.
- 5/5
Beautiful pet friendly facility and great staff!
- 5/5
Beautiful pet friendly facility and great staff!
- 5/5
Good hotel with nice rooms and convenient location
- 5/5
Good hotel with nice rooms and convenient location
- 4/5
Country Inn & Suites is a great choice for family travelers. Wished the beds were a bit comfier, but the breakfast was great and the staff super friendly and helpful. We found the location to be really convenient. The natural foods market in the adjoining plaza has great coffee and is a good spot to pick up fun snacks.
- 4/5
Country Inn & Suites is a great choice for family travelers. Wished the beds were a bit comfier, but the breakfast was great and the staff super friendly and helpful. We found the location to be really convenient. The natural foods market in the adjoining plaza has great coffee and is a good spot to pick up fun snacks.
- 4/5
Hotel is nice. The mattress in my room needs to be change wasn’t comfortable. The room had a smell like it has been closed for a while. They need to add some kind of electric air freshener. The microwave/ refrigerator cabinet had a bad odor when you open the door. The room was warm and when we left and return once the room was clean I think they set the air to 78 temp. 😡 but other than that everything else was OK.
- 4/5
Hotel is nice. The mattress in my room needs to be change wasn’t comfortable. The room had a smell like it has been closed for a while. They need to add some kind of electric air freshener. The microwave/ refrigerator cabinet had a bad odor when you open the door. The room was warm and when we left and return once the room was clean I think they set the air to 78 temp. 😡 but other than that everything else was OK.
- 5/5
The entire property was clean, the room was clean, the staff was very nice and easy to work with and location to the arts district as well as the Biltmore estates was wonderful.
- 5/5
The entire property was clean, the room was clean, the staff was very nice and easy to work with and location to the arts district as well as the Biltmore estates was wonderful.
- 3/5
Never received a receipt by email for my stay.
- 3/5
Never received a receipt by email for my stay.
- 1/5
Reserved and prepaid in full for a king bed suite, a 4 night stay. Upon arrival for check in I was told that there were no King suites, the room I booked and prepaid for did not exist. The front desk staff actually said to us that the room outlined in my res confirmation and displayed on their website did not exist. They denied a refund, put us in a tiny room. Despite prepaying and booking for the king room, paying a premium for a suite, they would not refund the cost difference. The staff was rude, unhelpful for the entire duration of our stay. We will not be back.
- 1/5
Reserved and prepaid in full for a king bed suite, a 4 night stay. Upon arrival for check in I was told that there were no King suites, the room I booked and prepaid for did not exist. The front desk staff actually said to us that the room outlined in my res confirmation and displayed on their website did not exist. They denied a refund, put us in a tiny room. Despite prepaying and booking for the king room, paying a premium for a suite, they would not refund the cost difference. The staff was rude, unhelpful for the entire duration of our stay. We will not be back.
- 5/5
- 5/5
It was great
- 5/5
The hotel was clean & the staff was very friendly. Breakfast was great; lots of options! The pool was great; temp was perfect but the tile could use a good scrubbing. Nice dual shower heads but the shower curtains are too short & the floors got all wet. I was glad to see security driving around the parking lot. Gemelli's Restaurant in the strip mall was very good. I wish we could have taken advantage of the fire pit area. The hotel was very clean & the beds were very comfortable.
- 5/5
Very close to shops and restaurants. Some residents get a little noisy in the wee hours of the night.
- 5/5
Property is clean and well kept. Convient location, but a little difficult to get to. If you are coming from the south you need to go to downtown and do a uturn and go back over the bridge to get to teh location. If you miss it you have to do 2 u-turns to get back to the exit.
- 5/5
Tidy property with a good continental breakfast. You need to travel to the “cool” part of town, but the hotel staff was friendly and helpful. Happy to return when I visit Asheville again
- 4/5
This is an older hotel but has been maintain pretty well. The room is average with an average bed. The location is easy to access with quick one and off Patton Ave. The breakfast is above average. They are generous with their selections and the quality was one of the best of its kind. We will stay again for the breakfast.
- 5/5
Great 4 night stay in Asheville.
- 5/5
Nice quiet and peaceful
- 4/5
I would stay here again.
- 4/5
Hotel is in a convenient area with easy access to drive everywhere. Very friendly staff and breakfast was very accommodating.
- 5/5
Great.
- 4/5
Clean, well maintained and great staffs hospitality. A little concerned when we had to park in shopping center parking lot, but seems safe.
- 5/5
Nice hotel and clean
- 4/5
The staff was wonderful- from check in to breakfast all great. There was a hair in the shower, not ours but otherwise the room was clean.
- 5/5
Great hotel and breakfast
- 3/5
Clean hotel room overall. Parking is the shopping center parking lot. There were people smoking MJ outside the hotel. Breakfast was standard.
- 3/5
The pool was nice but we found a dead cockroach in our room and I wish they would freshen up the room more often
- 5/5
Staff was friendly and the room was clean!
- 3/5
We booked this stay based on both Expedia and the hotel website stating that free shuttle service was available. Upon arriving we were told by the front desk staff that shuttle service was no longer available. We utilized Uber but of course that required additional cost. Had we known we would have stayed elsewhere.
- 5/5
Quiet and comfortable with good breakfast. Drugstore and grocery store within a block.The only downside is that it is really not in the river arts district, it is nearby by car, but not a very pleasant walk.
- 5/5
The staff were helpful and friendly!
- 5/5
We were very comfortable. Our stay was great. All staff members were nice and helpful.
- 4/5
It’s always convenient to the areas I need to get to.
- 4/5
It was a great stay with the family and pet. The room was comfortable and the breakfast yummy. The room condition was good, need it a little bit of paint and touch up on some wall, clear that it was a pet room, which was ok since we had our dog with us. The only thing that was strange was the location, the hotel is located as part of a shopping strip, so parking can be a bit tricky and with two small children it was not ideal. The pool was a big hit with kiddos!
- 5/5
Excellent value. The hotel is in great condition and very clean. It’s a 10 for a 2.5 star hotel. Has thin towels, tiny soap, etc., all to be expected. It’s also quiet and convenient to town.
- 5/5
Everything good...Pool and exercies room great..breakfast very good. The maid did not clean our room but that is all that was not good and we managed fine...they got us some clean towells
- 5/5
Very clean but the soap tray in the shower was broken.
- 5/5
Enjoyed my short stay
- 5/5
Great experiance.
- 4/5
It was comfortable and met our overnight needs.
- 5/5
Clean, affordable, nicely remodeled
- 5/5
Nicely remodeled, clean, friendly and affordable
- 4/5
Nice place, just surrounding areas not much going on
- 4/5
Everything else was great. Super staff.
- 5/5
Great stay in River Arts District. Updated large room. Will be back.
- 5/5
Thanks for the stay I really enjoyed my visit
- 2/5
It was really clean and the breakfast was good. However the front desk people were a little clueless. They sent us to a closed restaurant. The parking is strange as you most likely will be parking in the store parking lot. It was a little noisy. There were no grab bars in the bathroom and the tub was slippery.
- 5/5
It was nice and convenient.
- 5/5
Room was clean and comfortable. Breakfast was very nice. Pool was fun.Great location.
- 4/5
Our room phone and TV did not work. Otherwise it was a pleasant stay.
- 4/5
Staff were friendly
- 3/5
Location within Asheville overall area is very good. Major cross-town highway access is advantage. Immediate surroundings of old Westgate Mall is shabby and appears in business decline.
- 2/5
I would rate this hotel as 5 stars, but both me and my girlfriend were bitten by bedbugs in many places after staying for two nights in room 306. Otherwise great hotel. Room was new. Slightly smelly, but that seem like a common problem in the area.
- 5/5
Great
- 5/5
A basic business hotel with a good breakfast. Breakfast is hot and cold food and free each day. Maid service is every 3 days only. Room are fairly new with some wear on drawers. Each room has microwave and refrigerator. Some rooms have showers and other bathtubs.
- 3/5
The hotel is great BUT it is on the outside of the arts district. We had to walk over 50 syringes and two guys cooking meth (with our child) to get to the arts district. Lots of homeless people in the area. Again, hotel is great.
- 5/5
Excellent for a quiet stay, and central location great to visit different parts of Asheville.
- 4/5
our non-smoking room smelled like cigarettes. Thankfully we were only staying for a night!
- 4/5
Shopping Center nearby was convenient Bed was comfortable
- 5/5
Room was very clean and quiet. Friendly staff and good breakfast options.
- 5/5
Very nice property. Nice area with shopping in walking distance. Workout room was good.
- 3/5
Ok
- 5/5
It was a convenient location for West Asheville. Shower was unique with a half glass wall and no shower door. Very nice staff and good breakfast. Wonder if parking will be a problem after more stores open in the shopping plaza.
- 5/5
The staff was the friendliest we have seen in a long time. Super pet friendly as well
- 5/5
The staff is eager to help, at all times
- 4/5
The property is very conveniently located for our trips to visit my oldest son and his fiance, and we'll be back. It's pet friendly. With 3 of us, it's nice to have the suite at the price of a single room at most comparable hotels.
- 5/5
Property was clean and staff was very polite.
- 4/5
- 2/5
I did not feel comfortable walking to and from the property. The cvs next door was convenient until I went in and they do not have shopping baskets or carts. Homeless and drug addicts everywhere. I will not return. I only stayed 1 night out of the 3 nights booked because I didn't feel my children were safe.
- 5/5
It was great. Only downfall was pets being allowed in eating area. Think it is very unsanitary and I could not eat in there
- 5/5
Very clean
- 5/5
Great customer service and everything closed by tourist places.
- 5/5
Very convenient location. Drugstore, grocery store and restaurants within walking distance. Very clean room, comfortable bed and bedding, nice shower. Excellent value.
- 5/5
Convenient location, comfortable & attractive hotel. Great experience the civil.
- 4/5
Good location close to river arts district, quiet and comfortable room!
- 5/5
Right off the freeway. Good breakfast.
- 5/5
I had a great stay at this hotel. The location was convenient and is immediately adjacent to a shopping center and just off the interstate. The room was clean and comfortable. All the staff was courteous and attentive. The layout for breakfast was substantial with numerous options. The price was excellent.
- 5/5
N/A
- 5/5
Convenient to where I need to be, comfortable facility, great staff, all around comfortable trip! I highly recommend this location if you are going to be in Asheville ! Lovely location.
- 5/5
Everytime we stay here it is great
- 5/5
Great visit
- 5/5
It was great
- 5/5
Great place to stay and friendly staff!!!
- 4/5
Had a nice stay overnight. Everything we needed
- 5/5
Very friendly staff at checkin
- 5/5
Our stay was excellent. The staff was kind and helpful. The hotel was is good condition, clean, and very comfortable. Even the breakfast was tasty. Overall I've seen a decline in hotel quality at this price point and I was so happy to see that this was not the case at Country Inn in Asheville.
- 4/5
limited dining options,
- 4/5
The hotel was in need of some updates. There was an odd smell in our room that I could never figure out. It smelled like a chemical smell. While the hotel was not filthy, they were definitely lax in taking care of the floors. There was discarded pieces of paper and food wrappers in parts of the hotel (stairwell, corner, next to front desk) that were not cleaned up the entire time we were there. In their defense they were in one of the hardest hit areas of Helene. The room served its purpose.
- 5/5
Nice
- 5/5
The main thing that was convenient to us is that it is about a 3 minute drive to UNCA so it was easy to drive back and forth to see him, then when we wanted to go to dinner, we could easily pick him up, then drive to our destination rather than hitting traffic both ways. Not a lot of restaurants around that we found- a couple of fast food places-but we had planned our dinner reservations already so it wasn’t a problem. Definitely a wonderful deal for such a great room, and the perfect location for what we were in town for.
- 3/5
Relatively new building but lots of details not in good condition. Room next to loud elevator, weird smell in room, smoke detector covered with plastic bag, shower curtain too short, … Did not meet expectations.
- 5/5
Excellent
- 5/5
Our check in was seamless. The location was convenient to the areas that we planned to visit.
- 2/5
Ghetto