Country Inn & Suites by Radisson, Asheville - Outlet Mall
About Country Inn & Suites by Radisson, Asheville - Outlet Mall
Country Inn & Suites by Radisson, Asheville - Outlet Mall is a 20-minute drive from the Biltmore Estates, which feature a winery and historic homes. Free WiFi is available. Guests can start their day with the complimentary breakfast. Rooms at this hotel feature a microwave and small refrigerator. A flat-screen TV with cable channels is available. Guests can take a refreshing plunge in the outdoor pool, or work up a sweat in the fitness center. A breakfast room with a flat-screen TV is offered. Allanstand Craft Shop at the Folk Art Center is 14 mi from the hotel. The Botanical Gardens at Asheville are within a 15-minute drive from the property.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Luggage storage
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
The hotel is generally well-liked for its cleanliness, comfortable rooms, and friendly staff. Its location is also a highlight, being close to shopping, dining, and local attractions. However, some guests have expressed dissatisfaction with certain aspects such as parking, breakfast variety, and noise levels.
- Clean and comfortable rooms
- Friendly and helpful staff
- Limited parking space
- Breakfast variety could be improved
- 5/5
Hotel was clean, safe and had a friendly staff.
- 5/5
Everything was great. Just stayed one night but it was very clean and close to stuff to do.
- 5/5
Very clean room. Property was well kept. Loved the bathroom and the bed was comfortable
- 5/5
Wonderful stay
- 4/5
The gym was on the small side and the bed was squeaky, BUT Claudia at the front desk is super friendly and helpful, breakfast was as expected, great location and clean! Perfect for what we needed! Thank you!
- 4/5
Parking was overflowing in the late evening and tiny spaces. Very happy with the room, bed was comfortable, and breakfast was fresh.
- 4/5
Free breakfast was good. Room was clean. Staff was friendly
- 4/5
Very good
- 1.5/5
The noise . No one explained that it was under renovations . The manager wasn’t nice at all when I accepted about no microwaves in the rooms .
- 5/5
I did not get her name but the young woman at the front desk was exceptional! I had stayed the weekend before and the bed was very uncomfortable. When I returned the following week she made sure I was very comfortable. Very nice experience.
- 4/5
Breakfast was hot and plentiful
- 3/5
Clean room. Decent breakfast. Hot shower. Ok bed.
- 5/5
The hotel was immaculate, as well as the room. The staff was professional, friendly, and helpful,
- 5/5
Exceptional
- 3.5/5
Good
- 5/5
The front desk was absolutely wonderful. They were very kind and went above and beyond. Everything else was good too. The rooms were nice and clean and it was quiet. The location is great! I also loved that Ingles and Starbucks are right beside the hotel and you can walk there very easily. I would absolutely stay here again.
- 4/5
Rooms nice & clean Breakfast could have been better
- 5/5
Exceptional
- 4/5
Basic free breakfast. Fire alarm went off 4:30 AM and stayed on 30 minutes!
- 5/5
Can't say enough about the lady at the front desk. She was very polite and helpful whenever we needed anything, from the check-in to the final check-out. Not many hotels have employees like that.
- 4/5
Rooms were very clean and staff was friendly and helpful. My room was right next to the elevator but there was no problem with noise. I had a suite but their was only AC in the bedroom.
- 4/5
Rooms were very clean and staff was friendly and helpful. My room was right next to the elevator but there was no problem with noise. I had a suite but their was only AC in the bedroom.
- 4.5/5
Superb
- 4/5
Great stay, was very happy...
- 4/5
Great stay, was very happy with everything
- 4/5
No complaints.
- 4/5
Clean and updated Parking was a little tight
- 4/5
Clean and updated Parking was a little tight
- 5/5
There was nothing about it that I did not like
- 5/5
So close to everything in the view There was nothing about it that I did not like
- 3.5/5
Good
- 5/5
This hotel is always one that we pick to stay at when traveling to Asheville. It’s convenient to the baseball fields, eating places and outlet mall. Property is clean and staff is friendly.
- 2.5/5
Passable
- 4.5/5
Simple but clean! I am thankful foe the breakfast
- 4.5/5
Simple but clean! I am thankful foe the breakfast
- 4.5/5
Great stay
- 4/5
Only complaint is thin walls...sounds heard easily from all directions.
- 5/5
The room was very clean, the bed was comfortable, the pillows were very good and the desk chair was awesome. The whole facility smelled good and there was no carpet in the room. parking spaces were narrow
- 4.5/5
Superb
- 4.5/5
Great stay
- 5/5
The room was very clean, the bed was comfortable, the pillows were very good and the desk chair was awesome. The whole facility smelled good and there was no carpet in the room. parking spaces were narrow
- 5/5
Exceptional
- 5/5
Location is great, the grocery store is within walking distance and several restaurants are within a 5-10 minute drive. Staff was Excellent Claudia was amazing she made us feel so welcome and gave great recommendations. Nothing.
- 2/5
Staff were very friendly. Bed was hard and lumpy. Very uncomfortable.
- 3.5/5
Good
- 5/5
Location is great, the grocery store is within walking distance and several restaurants are within a 5-10 minute drive. Staff was Excellent Claudia was amazing she made us feel so welcome and gave great recommendations. Nothing.
- 2/5
Bed was hard and lumpy. Very uncomfortable.
- 5/5
The facility was very clean and comfortable and the staff gave us a friendly greeting both upon arrival and in the morning at breakfast. The breakfast room was also very clean and well attended.
- 5/5
The facility was very clean and comfortable and the staff gave us a friendly greeting both upon arrival and in the morning at breakfast. The breakfast room was also very clean and well attended.
- 5/5
Exceptional
- 5/5
Everything was clean and staff was great. Even gave us a free upgrade for a short wait to check in.
- 5/5
Everything was clean and staff was great. Even gave us a free upgrade for a short wait to check in.
- 4/5
Had to go out of way to turn into parking lot.
- 4/5
Had to go out of way to turn into parking lot.
- 4.5/5
Superb
- 4/5
Clean room
- 5/5
The staff was very helpful!
- 5/5
The staff were courteous, helpful, pleasant and friendly. Claudia at the front desk whom we interacted with more often was great. The beds were very comfortable and clean. If not driving, no worries you can walk to the store, shopping outlet, restaurants and other conveniences. The breakfast could use more fruit.
- 3.5/5
The staff is nice and location is quiet. The room was dirty and dusty .
- 3.5/5
The room was dirty and dusty .
- 5/5
The staff were courteous, helpful, pleasant and friendly. Claudia at the front desk whom we interacted with more often was great. The beds were very comfortable and clean. If not driving, no worries you can walk to the store, shopping outlet, restaurants and other conveniences. The breakfast could use more fruit.
- 4/5
Typical hotel breakfast, not bad but can be better. Definitely will book again.
- 5/5
Very good
- 4/5
Nice sized and clean! Good value for the price paid.
- 4/5
Very good
- 3/5
There is very little parking and what few spaces provided are tight! Our refrigerator did not work, and the beds were a tad uncomfortable (low to the floor).
- 5/5
Great location for baseball tournament, grocery and restaurant nearby. Room clean and comfortable. On site, included breakfast helpful and economical.
- 4/5
Staff was friendly and helpful. Breakfast was good with good selection. stairways could have been cleaner and better trash can locations on floors could have been better.
- 5/5
Exceptional
- 4/5
Very clean room, modern and nicely decorated as was bathroom. My wife and I had a very comfortable stay.
- 4/5
Location and staff Cleaning solución oportuna triggered asthma
- 4/5
Cleaning solución oportuna triggered asthma
- 0.5/5
I didn't get the service, but I was still charged for the room.
- 3.5/5
Good
- 4.5/5
Quiet and cozy. Staff was very friendly. Room was exceptionally clean Nothing
- 5/5
We’d more healthy options
- 4.5/5
Nothing
- 3.5/5
Good
- 5/5
Location was great for our visit to Biltmore. Great restaurant choices nearby and free breakfast was a nice bonus
- 5/5
Location was great for our visit to Biltmore. Great restaurant choices nearby and free breakfast was a nice bonus
- 5/5
Very nice stay, especially for the price. We would stay there again.
- 4/5
Room was clean,
- 5/5
Room was clean, which is a very important factor for my wife. Bed and pillows were comfortable. Breakfast was plentiful with lots of options. Conveniently located. Our only negative point was the AC was noisy as it came on and off through the night. waking us up multiple times. If we stayed additional nights, we would have left the AC set to constant fan and that would have probably fixed the issue. This also could have been just the room we were in, so I hesitate to consider this an actual complaint. :-)
- 5/5
Clean & cozy environment N/A
- 4.5/5
It was clean, comfortable, and easy walking distance to a grocery store and outlet stores.
- 5/5
N/A
- 4.5/5
It was clean, comfortable, and easy walking distance to a grocery store and outlet stores.
- 5/5
Exceptional
- 3/5
Terrible Parking lot, halls and lobby smelled weird and the breakfast wasn’t very good. Rooms were simple but clean.
- 5/5
Exceptional
- 5/5
Excellent
- 5/5
Clean and looked like recently remodeled.
- 5/5
Friendly staff
- 4/5
Yes and yes
- 4.5/5
The only thing to mention is the breakfast. The same breakfast was offered all 4 days we stayed, and we were not very happy. Hope they could make some changes. Same breakfast menu every day
- 5/5
We arrived several hours early, and reception allowed us an early check-in. Beautiful corner room. Everything was really nice. Great breakfast selection and area was very safe. Nothing to mention.
- 5/5
Very clean and pleasant staff. Good location. Close to highway. Plenty of stores and restaurants nearby.
- 5/5
Clean room good breakfast helpful staff
- 5/5
The property is in a very convenient location with food and a grocery store with walking distance. The location is also great if visiting the Biltmore. The parking is a tight squeeze.
- 5/5
I thought you could tell that the property was vintage. It was still clean and the breakfast was fresh and the parking was plentiful.
- 5/5
My room was immaculate and very up to date. The staff members I encountered were all very friendly and helpful.
- 5/5
Breakfast was good p. Staff nice, romm clean bo issues.
- 5/5
We stayed at this location for a week. Miss Claudia at the front desk was absolutely wonderful. Always a wonderful smile, cheery demeanor, a sweetheart whom made you truly feel welcomed. The room was spacious with a fabulous view of the mountains. Breakfast had great options and you are next door to a grocery store. Only downside is if you have a full size truck or SUV, you can park when full but you will need manuevering and backup skills.
- 3/5
The phone system here stinks! Obviously needs updating. Could not get thru to my relative's room. She had to come down to front desk to answer my call!
- 5/5
Clean rooms are really nice Parking. The parking lot is not big enough and is packed at night
- 5/5
Had lot of options for the breakfast. Very convenient to restaurants
- 5/5
Super clean and comfortable. Not in downtown, but otherwise a great place to stay.
- 5/5
We will book again . Beautiful rooms , comfortable. All staff is great, breakfast
- 5/5
Lovely, warm, inviting space. Room was very, very clean and bright. The view of the mountains was fantastic. All of the staff was friendly and helpful. Delicious and plentiful breakfast. The lobby is welcoming and comfortable. Highly recommended!
- 4/5
Plenty of parking. No problems.
- 5/5
Quiet, clean, friendly staff, comfortable beds The phone in my room didn’t work
- 3.5/5
It was a convenient place to stay. The location was near all the things we wanted to see and do., The staff was very nice and friendly. The room was fairly clean. The bed was pretty comfy. The small refrigerator smelled bad inside. The breakfast was ok. It could have been a little better but it served what we needed.
- 5/5
Very great stay! Room was a great size and the breakfast in the morning was nice. Staff was very friendly and I really enjoyed how quiet the atmosphere was. Great location as well. Highly recommend.
- 5/5
Parking is tight, but I understand why.
- 4/5
Good overall stop.
- 5/5
The lady at check in was lovely. The hotel was clean and fresh smelling. It wasn’t busy or loud, just peaceful and we were very happy to be there. Everything was wonderful
- 5/5
Room was clean. Comfortable beds. Bath towels soft and absorbant. Complimentary breakfest was fresh and had a full range of choices
- 2/5
- 4/5
Clean room which was an upgrade from a regular king size bed room. There was an off smell to the room that made me feel uncomfortable but I used fabric spray freshener to alleviate that a bit. It wasn’t a bad or unclean smell by any means, but it was slightly off-putting. Otherwise, the location and hospitality were excellent.
- 5/5
This was a much better stay. Just one room away from my last stay but neighbors were not as noisy. I could hear their TV and I am sure they could hear mine, just not as loud. AC unit was very quite. Breakfast was very nice and staff was again excellent. Bed was great also. Experience seems to rest on neighbors since the walls are still "paper thin".
- 5/5
Comfortable bed, good price, competent staff, very quiet & relaxing, decent breakfast options
- 5/5
Enjoyable stay.
- 5/5
Awesome
- 4/5
Clean room, welcoming staff. Breakfast was nothing amazing but was ok. Nice location but not walkable to downtown. You will need a car
- 4/5
Parking was a challange.
- 4/5
Room and property are clean, well kept, fresh and accommodating- great and easy place to stay 😁
- 5/5
Good
- 5/5
Good
- 4/5
Clean hotel and friendly staff.
- 4/5
Clean hotel and friendly staff.
- 5/5
Clean, nice staff, good breakfast, good location
- 5/5
Clean, nice staff, good breakfast, good location
- 5/5
The roon was very clean and the location close to restaurants and attractions.The staff were very friendly and accommodating. One of thev cleaniest hotels I've stayed in
- 5/5
The roon was very clean and the location close to restaurants and attractions.The staff were very friendly and accommodating. One of thev cleaniest hotels I've stayed in
- 5/5
Nice room, friendly staff
- 5/5
Nice room, friendly staff
- 5/5
I would definitely stay here again!
- 5/5
I would definitely stay here again!
- 4/5
Staff was awesome!!
- 4/5
Staff was awesome!!
- 5/5
I always stay here when traveling through the area. I like that the hotel is no frills but always clean and quiet. The small parking lot feels very safe and the breakfasts are basic but hot. Being next to the Ingles grocery store is a plus, especially when you need to fill up your car to be on the road in the morning.
- 5/5
I always stay here when traveling through the area. I like that the hotel is no frills but always clean and quiet. The small parking lot feels very safe and the breakfasts are basic but hot. Being next to the Ingles grocery store is a plus, especially when you need to fill up your car to be on the road in the morning.
- 5/5
Service was great! Breakfast was good
- 5/5
Service was great! Breakfast was good
- 4/5
The staff was very accommodating and friendly. The heat was very noisy and the toilet kept running making for a difficult night of sleep. The room was totally blacked out and the bed was comfortable. It was next to plenty of shopping in walking distance.
- 4/5
The staff was very accommodating and friendly. The heat was very noisy and the toilet kept running making for a difficult night of sleep. The room was totally blacked out and the bed was comfortable. It was next to plenty of shopping in walking distance.
- 5/5
Clean room, front desk staff was friendly, and breakfast is included. Would stay here again!
- 5/5
Clean room, front desk staff was friendly, and breakfast is included. Would stay here again!
- 5/5
Suites.
- 5/5
Suites.
- 5/5
Friendly staff and a clean, comfortable room made for a pleasant stay in Asheville.
- 5/5
Friendly staff and a clean, comfortable room made for a pleasant stay in Asheville.
- 2/5
There was one major flaw which destroyed all posative aspects of our stay. The walls are "PAPER THIN". We heard our neighbors on both sides and above us (we were on the groiund floor). Not that they were shouting, just normal conversations, Then, the TV in the rooms on both sides of us were like they were in our room. Also, since we could so readily hear them, we had to whisper so as to not let all our neighbors in on our conversation.
- 2/5
There was one major flaw which destroyed all posative aspects of our stay. The walls are "PAPER THIN". We heard our neighbors on both sides and above us (we were on the groiund floor). Not that they were shouting, just normal conversations, Then, the TV in the rooms on both sides of us were like they were in our room. Also, since we could so readily hear them, we had to whisper so as to not let all our neighbors in on our conversation.
- 5/5
No frills. Public areas and room were clean. Decent "hotel" breakfast (great coffee). Friendly staff. If price was right, would stay again.
- 5/5
No frills. Public areas and room were clean. Decent "hotel" breakfast (great coffee). Friendly staff. If price was right, would stay again.
- 3/5
Bed sheets dirty Night staff overwhelmed and not too friendly
- 3/5
Bed sheets dirty Night staff overwhelmed and not too friendly
- 5/5
Everything was good.
- 5/5
Everything was good.
- 4/5
Decent stay for the money. Great location.
- 4/5
Decent stay for the money. Great location.
- 4/5
Great staff. Great room. Parking very good. Hot breakfast was good. The breakfast room was kept very clean. The bacon was gone an hour before the end of the breakfast time. The breakfast attendant apologized. She fixed sausage and brought it out, but I was through eating by the time she brought it out. Great place to stay overnight.
- 4/5
Great staff. Great room. Parking very good. Hot breakfast was good. The breakfast room was kept very clean. The bacon was gone an hour before the end of the breakfast time. The breakfast attendant apologized. She fixed sausage and brought it out, but I was through eating by the time she brought it out. Great place to stay overnight.
- 5/5
Very clean, staff very pleasant
- 5/5
Very clean, staff very pleasant
- 4/5
Very clean room and helpful staff. Breakfast could be better.
- 4/5
Very clean room and helpful staff. Breakfast could be better.
- 3/5
Older hotel. Relatively clean for the price. Staff were nice. Parking was awful. Would not recommend staying here. There is not enough parking for all their rooms and they let people take up two spots.
- 3/5
Older hotel. Relatively clean for the price. Staff were nice. Parking was awful. Would not recommend staying here. There is not enough parking for all their rooms and they let people take up two spots.
- 5/5
Great location, excellent front desk service, clean a comfortable room!!
- 5/5
Great location, excellent front desk service, clean a comfortable room!!
- 5/5
Desk employees was very welcoming and knowledgeable
- 5/5
Desk employees was very welcoming and knowledgeable
- 5/5
I did not eat Breakfast, but it is making me rate it.
- 5/5
I did not eat Breakfast, but it is making me rate it.
- 5/5
Friendly staff
- 5/5
Friendly staff
- 3/5
Really needs an overall update. It was fine, but just felt tired. Room was clean, breakfast lady was so very nice, staff found some clothes in the closet and brought them out to the car (we were still sitting in car plotting route in new car). So staff great, property just needs a refresh.
- 3/5
Really needs an overall update. It was fine, but just felt tired. Room was clean, breakfast lady was so very nice, staff found some clothes in the closet and brought them out to the car (we were still sitting in car plotting route in new car). So staff great, property just needs a refresh.
- 4/5
Location and cost of hotel is excellent. Property is smaller than competitors but is nice for what we needed (parking was easy). Room is basic but nice, has a larger fridge and microwave. Husband and kids loved breakfast. Staff was sparse and you don’t get ANY housekeeping which was a little tricky, unless requested (we stayed 4 days and that’s a long time without fresh towels, sheets, or trash emptying) which was tricky when staff was rarely at the front desk. We would definitely stay again, great option for the area!
- 4/5
Location and cost of hotel is excellent. Property is smaller than competitors but is nice for what we needed (parking was easy). Room is basic but nice, has a larger fridge and microwave. Husband and kids loved breakfast. Staff was sparse and you don’t get ANY housekeeping which was a little tricky, unless requested (we stayed 4 days and that’s a long time without fresh towels, sheets, or trash emptying) which was tricky when staff was rarely at the front desk. We would definitely stay again, great option for the area!
- 5/5
Nice staff, location
- 5/5
Nice staff, location
- 4/5
Everything was find.Need more variations for breakfast french toast sticks were very good.
- 4/5
Everything was find.Need more variations for breakfast french toast sticks were very good.
- 4/5
Just a hotel stay while on the road, but was a clean, convenient, and reasonably priced stay. Would stay again.
- 4/5
Just a hotel stay while on the road, but was a clean, convenient, and reasonably priced stay. Would stay again.
- 4/5
Clean rooms great staff. Would stay again!
- 4/5
Clean rooms great staff. Would stay again!
- 5/5
Check-in was a breeze. Staff was very courteous. Clean room & bathroom. Good breakfast.
- 5/5
Check-in was a breeze. Staff was very courteous. Clean room & bathroom. Good breakfast.
- 5/5
Yes… very satisfied
- 5/5
Yes… very satisfied
- 5/5
Everything was clean. Staff were friendly. Breakfast was your typical breakfast items. Everything was stocked and fresh.
- 5/5
Everything was clean. Staff were friendly. Breakfast was your typical breakfast items. Everything was stocked and fresh.
- 4/5
This room was clean and comfortable for the great price we paid.
- 4/5
This room was clean and comfortable for the great price we paid.
- 5/5
It was a welcome surprise to find such a clean, welol kept hotel. this is one of those places that is so welcoming that you almost wish you were staying more than one night.
- 5/5
It was a welcome surprise to find such a clean, welol kept hotel. this is one of those places that is so welcoming that you almost wish you were staying more than one night.
- 5/5
Helpful front desk staff, comfy room, and nice breakfast.
- 5/5
Helpful front desk staff, comfy room, and nice breakfast.
- 3/5
Dirty bathroom, black long hair in the bathroom, not ours of course. Breakfast was so poor, we just got coffee.
- 3/5
Dirty bathroom, black long hair in the bathroom, not ours of course. Breakfast was so poor, we just got coffee.
- 5/5
clean room, staff, amenities,
- 5/5
clean room, staff, amenities,
- 5/5
Courteous staff, clean, quiet room. I was happy to see that there was no carpet, but vinyl flooring that can actually be kept clean. Breakfast was ok, but by the 4th morning, I was wishing for something different. Overall, a good stay. I would stay there again.
- 5/5
Courteous staff, clean, quiet room. I was happy to see that there was no carpet, but vinyl flooring that can actually be kept clean. Breakfast was ok, but by the 4th morning, I was wishing for something different. Overall, a good stay. I would stay there again.
- 5/5
Amazing hotel, super clean, excellent and very friendly staff, definitely recommend it!!
- 5/5
Amazing hotel, super clean, excellent and very friendly staff, definitely recommend it!!
- 4/5
Room was clean, location great, staff very nice. Would recommend the hotel offer incidentals that may have been forgotten.
- 4/5
Room was clean, location great, staff very nice. Would recommend the hotel offer incidentals that may have been forgotten.
- 4/5
I liked the idea of no room service unless asked for. The room was very clean and comfortable.
- 4/5
I liked the idea of no room service unless asked for. The room was very clean and comfortable.
- 5/5
The staff was prompt and polite. The facility was clean and convenient. Would definitely recommend.
- 5/5
The staff was prompt and polite. The facility was clean and convenient. Would definitely recommend.
- 5/5
Clean room, friendly helpful staff
- 5/5
Clean room, friendly helpful staff
- 5/5
Clean and convenient location to freeways, shopping, and dining.
- 5/5
Clean and convenient location to freeways, shopping, and dining.
- 5/5
Great food
- 5/5
Great food
- 3/5
There was a spider in our room. Breakfast was good. Parking was not great.
- 3/5
There was a spider in our room. Breakfast was good. Parking was not great.
- 4/5
Our stay was pleasant, hotel is clean, room was a little outdated, breakfast was basic but okay for a one night stay, quiet location but close to downtown, Blue Ridge Pkwy and other sights. Parking is small although we found a spot without an issue. Overall, I recommend it for a quick stay.
- 4/5
Our stay was pleasant, hotel is clean, room was a little outdated, breakfast was basic but okay for a one night stay, quiet location but close to downtown, Blue Ridge Pkwy and other sights. Parking is small although we found a spot without an issue. Overall, I recommend it for a quick stay.
- 4/5
aWESOME BREAKFAST. HOTEL WAS CLEAN, EXCEPT SOMEONE HAD SMOKED IN OUR ROOM PRIOR TO US BEING IN THERE. STRONG SMELL OF SMOKE THROUGHOUT STAY.
- 4/5
aWESOME BREAKFAST. HOTEL WAS CLEAN, EXCEPT SOMEONE HAD SMOKED IN OUR ROOM PRIOR TO US BEING IN THERE. STRONG SMELL OF SMOKE THROUGHOUT STAY.
- 5/5
Yes, all was great
- 5/5
Yes, all was great
- 5/5
Internet service was good. Staff was excellent, room very clean, and breakfast was just okay. We had a two room suite which we loved. Bed was very comfortable.
- 5/5
Internet service was good. Staff was excellent, room very clean, and breakfast was just okay. We had a two room suite which we loved. Bed was very comfortable.
- 4/5
Convenient location
- 4/5
Convenient location
- 5/5
Would definitely stay here again. Staff were very friendly and helpful. Convenient location for dining, shopping and access to highways. Breakfast was the best we had during our 12 days of traveling
- 5/5
Would definitely stay here again. Staff were very friendly and helpful. Convenient location for dining, shopping and access to highways. Breakfast was the best we had during our 12 days of traveling
- 5/5
Claudia was fantastic. We needed to change rooms and she could not have been more accommodating. She was very gracious and handled it with little inconvenience to us. Made the stay much better. Thanks to Claudia.
- 5/5
Claudia was fantastic. We needed to change rooms and she could not have been more accommodating. She was very gracious and handled it with little inconvenience to us. Made the stay much better. Thanks to Claudia.
- 4/5
Price clean staff
- 4/5
Price clean staff
- 4/5
The hotel staff were friendly. The room was clean and comfortable
- 4/5
The hotel staff were friendly. The room was clean and comfortable
- 4/5
Most of the staff was great but when checking out this morning I mentioned they should have someone check the refrigerator as it wasn’t working properly and she argued with me. We had to throw away food and the water was warm. Not sure why she’d argue as I was polite and just saying someone needed to check it
- 4/5
Most of the staff was great but when checking out this morning I mentioned they should have someone check the refrigerator as it wasn’t working properly and she argued with me. We had to throw away food and the water was warm. Not sure why she’d argue as I was polite and just saying someone needed to check it
- 5/5
Very nice stay, pleasantly surprised
- 5/5
Very nice stay, pleasantly surprised
- 5/5
Parking was tight. Rooms were clean. TV was primitive. Hotel was clean. Breakfast was good.
- 5/5
The price was excellent! I highly recommend this hotel!
- 5/5
Friendly staff, clean comfortable room , great breakfast.
- 3/5
Breakfast options were decent and the hotel was clean. Close to downtown Asheville which was the appeal to stay here. Main downside was we were on the second floor and we could hear the people above us walking around all night.
- 4/5
Parking was safe and comfortable
- 4/5
It was midnight when we checked in. Our bathroom door was locked so we had to go get someone to unlock it. The room was good.
- 5/5
What an amazing service. From the moment we got there. We got upgraded to a suite which was so sweet of them to do. The breakfast was one the best I’ve had in hotels. I truly loved this hotel and if I’m ever in Asheville again i definitely will stay here. Also the outlets are in walking distance as well as many restaurants.
- 5/5
All good thanks
- 5/5
Checking was fast and easy. They had info on local restaurants and other things that they gave you.
- 5/5
Staff was awesome- front desk girl was the sweetest! Breakfast was good- room clean, comfy beds- love the room darkening shade- location was awesome- so convenient- they gave great suggestions for dinner, etc.
- 5/5
we only eat breakfast 1 day out of the 10 days there, but the staff was very sweet! Parking was very tight, but we made it work
- 5/5
Awesome experience at check in. Great bed and room.
- 5/5
Consistently clean and convenient hotel with a good breakfast.
- 5/5
This hotel was a last minute “find” on my trip and it was wonderful! It was very clean with comfortable beds -and linens. The towels were oversized and fluffy. And the breakfast was excellent with loads of options. It was located next to a grocery store, had lots of restaurants nearby and the Tanger Outlets. W definitely recommend it and will stay here again when I’m in the area. Definitely a 5-Star rating from me!
- 5/5
The room was spacious for a king-size room, and the bed was amazingly comfortable. I would stay here again for the location, cleanliness, and quiet.
- 1/5
Parking congested
- 5/5
The room was very clean and it's a beautiful area. It was quiet in the room from outside noise.
- 5/5
We stay here three times a year. The front desk is extremely friendly. We love that there’s no carpet. The rooms have always been spotless! Would highly recommend.
- 5/5
Excellent value for the money.
- 5/5
Very nice property. Clean, good breakfast and helpful staff.
- 4/5
The dryer in facility was not drying our clothes. The breakfast was the samething everyday AND the floor in our room was dirty.
- 3/5
It was just....fine. The room was sparsely decorated and furnished. Check in was a little delayed due to a technical issue. Everything was at least clean. Would I go back, maybe, but I've experienced better in the same price range. Breakfast staff were very pleasant.
- 5/5
Clean, quiet, easy to get to…will stay again
- 4/5
Front desk staff is awesome, especially Claudia. My room was clean and the facility is well maintained. Beds are super comfy. Parking is an issue here if you arrive late evening. Spaces are limited and U-turns are a challenge in the parking lot. The building fire alarm went off on two of the six days I was there. The first time it continued until the fire department came to shut it off. I think I'll stay elsewhere next time I'm in town.
- 5/5
Very pleasant stay. The rooms were very clean and quiet. The staff was friendly and were very professional.
- 5/5
Very nice staff. Clean and comfortable!
- 3/5
They did not have a big enough parking lot for anyone pulling a trailer. The nice i was in the parking lot I couldn’t turn around. What a terrible design. Breakfast was pretty good though.
- 3/5
The shower was broken and we didn’t know it until early the morning we checked out when we went to take a shower. So there was no tie to report it and have it fixed. Parking lot was small and tight for larger SUVs. Lack of flexibility for early check-in and there was a charge to do so.
- 4/5
Hotel was nice and staff was great, parking tho stunk. They have EXACTLY enough parking for the rooms available and some of those spaces are next to shurbs and trees and if thats the spot you get you have to get out the other side of the vehicle. Other than the parking the hotel was very exceptional
- 5/5
Easy check in. Desk staff told us where to get a discount.
- 5/5
First time staying at a Country Inn&Suites. Location was perfect for our layover on our way to Charleston area. Front desk staff very friendly and helpful. Room was clean and well stocked Bed was very comfortable. Quick drive into downtown Asheville for dinner and sightseeing Would definitely stay again if I found myself in the area
- 5/5
EXCELLENT! We stayed nearby last two visits but decided on the Country Inn this time in Asheville due to reviews and the value compared to the Hampton Inn. Hotel lives up to the high reviews - excellent/friendly staff and breakfast on par with any hotels in the area. HIGHLY RECOMMEND!
- 5/5
Clean
- 3/5
Also, my room’s shower head was a at like 5’ - I’m 6’. Felt weird to bend over to wash my hair . I picked this hotel because it had a 9.2 rating on the site . Definitely not at that level - but not the worse either .
- 1/5
Stalebeakfast. Sti gy mangement.Disregard of quality ,environment, willnever visit this franchise hotels.
- 5/5
The suite we were provided was excellent! Claudia, at the first desk, was warm, friendly and pleasant. Her kind personality made our stay even more enjoyable. Odain, also at the front desk, was also friendly.
- 5/5
The hotel was great. However, Ashville has still not recovered from the hurricane and due to lots of road work the traffic was horrendous. We went for pleasure/vaca and it was so bad that we were in sight of the hotel for 45 minutes before we got through the 2 lights to get to it. We planned on going downtown Ashville but we're able to muster the courage to fight 2 hrs of traffic to cover the 10 miles to get there. Ashville is not ready for tourists yet!
- 5/5
C
- 2/5
Front staff was very nice and friendly. The room was also cleaned very well. Just had roaches. The front did take some off our bill.I personally can’t stay again. I thank them for being friendly.
- 4/5
The hotel was within a few minutes of a bilunch of dining options. Tanger Outlet right across the street. The Arboretum was
- 3/5
Rooms nice. Shower only had luke warm water. Fairly quite. Stayed on Saturday night. Parking was very very tight. Breakfast ends at 930 even on a sunday which is a bummer for sure. Bed comfoer was the best feature.
- 4/5
Flop for the night and didthe trick. Good Breakfast for econo plan
- 4/5
one suggestion: please change the brand of coffee used, both in the individual pods and in the therma-pot in the breakfast room. it tastes terrible.
- 5/5
Great room for the price.
- 5/5
Clean
- 4/5
We have always liked this hotel due to its quiteness. Thanks for a great stay.
- 4/5
Everything qas convenient
- 5/5
Very nice place the lady that always checks me in is very sweet absolutely love staying here.
- 2/5
I was very upset that after we unpacked and hung up all our clothes and the dresser the tv did not work. They did not want to compensate us for the trouble of packing all our belongings which was 2 suitcases and garments bags. Alll they did was give us water and bring the dolly up so we can transfer to another room not good customer service. I ask for a discount because of all the inconvenience
- 5/5
This was a great hotel for the price. It is older, but updated and the staff was nice.
- 5/5
Excellent breakfast! Great selection and variety that my family and I enjoyed.
- 4/5
Nice room
- 3/5
The staff were all very pleasant and helpful. The room was just off a bit. The door to the bathroom rubbed at the bottom making it difficult to close. The door to the bedroom would not close at all. The tv in the bedroom was crooked. Not a bad place to stay but I will try simewh
- 5/5
Super clean and a wonderful breakfast!
- 5/5
Very clean!
- 3/5
Very average
- 5/5
Very clean and updated property.
- 5/5
I have stayed at this hotel many times and it consistently meets my high expectations for cleanliness and comfort.
- 5/5
Great value compared to similar properties in Asheville
- 5/5
The staff was nice. We got to our room, it was cozy, pretty, and pleasant. Gotta try this place out.
- 4/5
Very clean and comfortable room. Housekeeping was on request the day prior. The room was surprisingly quiet given the location. The lobby area was not inviting. Parking lot was a bit tight. Breakfast was adequate and exactly the same every day. Given the cost it’s a great value.
- 5/5
Very quiet place and recently remolded.
- 5/5
Only thing we didn't like staff hard to understand. Language barrier. Staff still very friendly. Place clean. Complamentery breakfast was awsome. Many good options. Would recommend this location to friends.
- 3/5
Humidity and slight odor
- 4/5
The only downside (and the reason for the four-star rating) was that I found a few hairs on the bathroom counter that clearly weren’t mine. It wasn’t a major issue, but definitely something that could be improved. Overall, a solid stay and I’d consider booking again for a short trip.
- 5/5
The staff was very informative and useful. The Hotel was one of the cleanest I have ever seen. And their complementary breakfast was extremely good.
- 4/5
When we come to Asheville we usually stay here. The front desk staff weren't friendly the last 2 times we've stayed here.
- 4/5
Very clean, professional staff, surrounded by places to eat and shop
- 4/5
Front desk staff were professional, friendly and helpful.
- 5/5
Clean and comfortable
- 3/5
The breakfast was poor
- 5/5
Excellent. Clean. Good lication
- 4/5
Parking spaces too small.
- 5/5
The staff was more than helpful! We even got an upgrade!
- 4/5
Our first stay here and it was good choice. Well located for what we needed, room was clean and staff friendly
- 5/5
Front desk staff very helpful.
- 5/5
I've stayed here several times. The staff are always friendly and rhe rooms are clean. There is a grocery store store right next door within walking distance abd a mall across the street. There are plenty of places to eat.
- 5/5
We had a wonderful stay and everyone we met on staff was so unbelievably helpful and kind to us during our stay! We will definitely be back!
- 4/5
Good for quick overnight stay, walls are a bit thin. Breakfast was great. Besides breakfast no other food on site, but other restaurants kind of close. Clean rooms. Quick in and out to interstate.
- 4/5
Easy on off interstate, breakfast was good. Convenient to food and shops. Clean, good showers. Great overnight for quick stay.
- 5/5
Breakfast was awesome both days. Many options
- 4/5
Excellent location. Room was very nice.
- 5/5
Nice prompt staff, clean & comfortable room.
- 5/5
Easy access, clean room, comfortable bed, and great breakfast.
- 5/5
Great room great stay clean rookms
- 5/5
Excellent wouldn’t change a thing
- 5/5
Clean, comfortable and quiet. Very friendly staff and good options for breakfast.
- 4/5
Mini fridge was adequate but froze our drinks. Pillows were horrible as always. You would think these hotels would invest in some decent pillows or rotate their stock frequently. Breakfast consist of waffles, egg patties, sausage, cereal, fruit, yogurt, milk, juice or coffee. The water must have a softener or something in it because you were left with a filmy feeling after washing. Towels were soft and clean. Good place to stay and I would stay there again.
- 5/5
Staff great
- 4/5
The parking lot is small. If you come in after 9:00, you might not find a parking space!
- 2/5
Noisy all night
- 5/5
Good value for price.
- 3/5
While the hotel is in a good location, the beds were not very comfortable.
- 5/5
Nice comfy bed and great space for our trip to Asheville
- 5/5
Nice place
- 4/5
Stay was good, room clean and neat. Only complaint is we stayed 4 days and breakfast was the same every day. Not a deal breaker.
- 5/5
After my very poor experience dealing with the Biltmore inn personnel, I was pleasantly pleased when I called the country inn & spoke with Claudia. She was extremely friendly & helpful with my reservation. The room was spacious & clean at an affordable price.
- 5/5
Clean and comfortable
- 4/5
Very good value! Room clean, comfortable. Good breakfast with many choices.
- 5/5
Great place for quick getaway.
- 2/5
So we stayed the night only to be told the next morning that we had to request housekeeping at least 24 hours in advance. We shared what was told to us by the previous clerk but this new person was unmoved. We asked for the manager and she proceeded to tell us she was the only manager and there was no one else. She was rude & very matter of fact about the situation, We tried to make the most of our stay but were really disappointed when we tried to get ice only to find our ice bucket wasn’t changed from the previous guests! Not to mention the shower soap dispenser was empty and the bed frame was really squeaky. Needless to say, we’d never book this hotel again.
- 5/5
Everything about this hotel was excellent!
- 3/5
However, parking is very tight so don't bring a large pickup or any trailer onto the site because no place to turn around. The staff needs direction about how to handle noisy guests...we had kids next door and above that liked to bounce basketballs...staff knew, but no action taken. Housekeeping is done IF you ask for it. Otherwise you're on your own.
- 5/5
Clean property.
- 5/5
Parking was tight. Small lot.