Seacliff Inn Aptos, Tapestry Collection by Hilton

Beautiful location Beautiful room. Loved the look, feel and vibe of our stay here. Restraunt was delicious. Bed was awesome equipped with equally amazing pillows. Smelt fresh and clean. Even had Starbucks coffee!! Thank you 😊

Superb

Lovely hotel. Pool area is amazing. Staff was friendly.

Wonderful hotel with restaurant and fish pond and pool😀

It was just ok. Small refrigerator and no microwave. A microwave would be very useful

We book when in the area for the location convenience.

Pleasant

We enjoyed the property and would recommend.

I had to remind the staff to clean the room. They got right on it

Beautiful property, gardens, koi pond and pool/ jacuzzi Nothing, it was great!

Everything was good! Slider door is a bit jankey but all in all it was good. We stay here everytime we come to SC.

Thank you for the hospitality…. We will be staying again.

Excellent stay! I’ll be back!

Perfect Nothing

It would be nice to have a microwave in the rooms. Other than that, no other feedback/complaints.

Don’t know didn’t do breakfast

Some of the lamps weren't operational which was annoying. A microwave I thought was industry standard and would have been nice. We had late night hungries and warming up leftovers would have been awesome! Especially in a town where everything shuts down early.

We really enjoyed our stay at Seacliff Inn Aptos. It’s right off the highway and the location was great as we were there to visit friends and go to Seascape Beach and New Brighton Beach. You do have to pay a $15 per day parking fee but we already knew about that fee. The employee at the front desk was very nice, We had lunch at the on site restaurant the day we checked out and the waiter was nice as well. Before we left we checked out the koi fish pond and bridge. I would definitely stay here again,

Nice restaurant and beautiful property

No breakfast. Dirty room that smells like dogs. Terrible amenities. Lousy decorations. Smelly carpet. Terrible place overall. The only thing that was nice were the grounds

Exceptional

Superb

The water in the room was charged at such a high price, unbelievable…

The water in the room was charged at such a high price, unbelievable…

Property well maintained, staff very nice, had dinner in the on site restaurant, it was better then expected, the Koi pond is just lovely. My complaint, a chair in the room would be a good idea not everyone wants to read in bed, and no microwave really you get one at a Motel 6. Other wise yes I would stay there again.

Fun family spot. A good pool and hot tub with rooms that are nice and clean. Easy to head down to the beach and into town.

Wonderful breakfast in a beautiful setting. Great service

Our initial arrival was the best of our vacation. The young lady was courteous and helpful and friendly. She answered all my questions intelligently with a wonderful attitude. The room was clean and we enjoyed our time there.

Clean, quiet room. On-site restaurant was tasty.

The hot tub was closed

Very quiet, not over crowded, only problem was sink water was brown at one point in unit 129 (Family Suite). Very concerning considering we had to shower there.

Wonderful place! Our go to hotel when we go to the beach!!!

Our room was clean upon check in and staff was very friendly. The swimming pool wasn’t as heated as we would’ve liked it to be but the kids still enjoyed it. The pool could’ve used a bit of a shock cleaning since the walls and surface were appearing to be a bit yellow. We would stay here again if we come back to the area.

Love this place , staff is super nice and dining was great

Location Not much opportunity around the hotel

Liked the sliding door that opened to a private patio and lawn and the nearby pool. The trash piled up needed to be collected. Maybe guests should not be allowed to blast their own music by the pool. Front desk might have been a little more informative, taking a little more time to explain parking fees and incidental charge on credit card.

Breakfast was great & we enjoyed the Bar

Breakfast was great & we enjoyed the Bar

Liked the sliding door that opened to a private patio and lawn and the nearby pool. The trash piled up needed to be collected. Maybe guests should not be allowed to blast their own music by the pool. Front desk might have been a little more informative, taking a little more time to explain parking fees and incidental charge on credit card.

Restaurant in house was amazing. Close to the beach, just down the street from the hotel.

Love the pool and jacuzzi and well-kept grounds. Kids love the koi pond too. Food is good...some servers better than others. We stay here every year and love how close it is to everything- shopping, grocery, hiking, beach, playgrounds and more. The main gripe this time was the loud people on both sides of us!

A minor issue, but we found it a bit challenging to get to and from our room and the office in an efficient manner. The pathways to/from the outer rooms and buildings are not clearly signed to direct a first-time visitor!

The staff were very accommodating and the grounds were beautiful The beds are a little hard

The beds are a little hard

Restaurant menu limited. Previously had much better menu. Had no body wash or soap in shower. Empty bottle only.

Great location! Nice facility. Close to beach and Capitola. Restaurant menu limited. Previously had much better menu. Had no body wash or soap in shower. Empty bottle only.

The some of the restaurants staff are rude don’t know how to talk to people nicely

Very good

great place great location beautiful Landscaping great swimming pool hot tub room very clean. Can’t wait to go back.

The lunch was amazing!!!

Did not eat breakfast?

Very good

Superb

Great location. Nice pool and restaurant

Great location. Had apps & drinks at bar. Lovely property

Everything was nice. The only drawback was the "king room" only had a bed. There was no chair or couch. Seems like a small matter, but this leaves you with no place to view the TV if one party goes to bed earlier than the other.

Great dinner/bar ambiance with music

Nice quiet place to stay.

The hotel generally looked well maintained, but the TV in our room didn't work, and neither did the plug that my wife thought was charging her iPad. When I reported this to the receptionist at checkout I got a cheerful, "Thanks! I'll report this to maintenance. You're all checked out!" I didn't press the issue.

We were put in a room for handicapped people but had not requested it. The shower was intended for someone that had to sit and use the shower; it was not convenient.

Very charming. Our bed was very comfortable. Our room upstairs had a nice balcony patio overlooking the pool and garden area. Our room was very clean and housekeeping excellent. We dined with our dog on the patio at Sevis. Bri was awesome as a server Our dinners were great

Very Friendly Staff and Beautiful Landscape

Convenient and comfortable. A little dated but it is fine.

It was really great except that I got charged twice once by Expedia and once by the Hilton Hotel itself and I don't understand why I was double charged so much weekend trip turned into a $1,300 hotel stay when it should have only been like $652 so I'm not happy with that

Not much good options for breakfast

I've stayed here many times. I've always had a pleasant stay with no complaints. Staff is always helpful and welcoming.

Everything was great. Loved the room. Pillows could be a little firmer though but otherwise :)

Staff here is very welcoming and rooms are clean and comfortable.

Restaurant was good

Quiet and near all the places we wanted to visit. The bar at the hotel was great.

The room didn’t have a microwave, which was inconvenient since we were traveling with a small kid. The room smelled really bad—like someone had been smoking there before us. Parking should be free. Overall, not the vibe I expect from Hilton. But the staff was friendly.

Clean room, the bar and restaurant were nice.

I travel with my emotional support animal, and in my experience, most accommodations either waive the pet fee for ESAs or at least have a clear, transparent policy. When I checked in and was told about the charge, I was caught completely off guard. When I explained that my animal is a registered ESA, the front desk staff were polite but firm — no exceptions. The room itself was fine, and the property is clean. But the lack of transparency around fees and the blanket policy that ignores the distinction between pets and emotional support animals left a bad taste. If you’re going to market yourself as pet friendly, at minimum be upfront about the costs. A $100 fee for one night is steep, and finding out at check-in is a frustrating way to start a stay. Travelers with ESAs, take note — call ahead and confirm the fee policy before booking, because “pet friendly” here doesn’t mean what you might expect.

Clean and nice grounds for the hotel. Would've preferred a room facing the interior pool and gardens rather than the freeway but still not too bad. Was told the EV chargers were non functional on check in but one still worked so two cars could charge.

Hot tub was great, hotel restaurant cute and clean hotel room! It was just perfect for our little weekend getaway.

Staff was great. A little over priced for what we got, but overall a clean and good experience.

Breakfast was very very slow. Maybe make the area smaller so the service people don’t have to run around.

Family room was very comfortable

No breakfast

Rooms do not come with a microwave and the hotel does not have an accessible microwave in the lobby. The staff has to take your food to the back room and heat it for you which is uncomfortable and odd. They seem to really cater to the restaurant than the hotel guests. When the restaurant closes, guests have to walk around the building to the front entrance to access the lobby, which is not really a lobby for guests to use. They were doing major repairs while we were there in our building which wasn't too inconvenient. One thing I didn't like was the ice machines outside that were dirty with moss. Other than that, the room was nice and clean, the maintenance staff was always cleaning and helped us during us during our week long stay, the front staff was helpful and nice every time we interacted. Although we didn't eat at Sevy's, they seem to have a good menu and hosts live music on weekends. Fix the hot tub and put microwaves in rooms or at least a guest lobby where they are easily accessible and we would stay here again!

Restaurant awesome

Location is everything with a pool, hot tub and close to beaches. On site dining has breakfast, lunch and dinner options.

For a room with 4 people we had one large towel. Called once to request more and then walked down to lobby and no extra towels were delivered. Lamb between beds didn't work. Then to top it off, couple stayi

Comfortable bed, great for our dog, good restaurant onsite. Loved the patio on the ground floor, koi pond and little bridge. Disappointed the hot tub was out of service, was looking forward to that.

The front desk was a friendly well oiled machine! The restaurant is a good size to allow for plenty of room. There is nice inside dining options. They hit you with an auto-gratuity for parties of 6 or more... in a hotel? That's obnoxious and not really appropriate given it's not a place people go unless they're staying at the hotel most of the time. How embarrassingly tacky for a Hilton brand to allow that!

Booked this hotel specifically for pool and hot tub amenities. When I arrived, there was a barely visible note on the check in screen which I did not get until I was in my room. It said the hot tub was undergoing maintenance and would not be available until the next night. Okay, at least one night I would get the outdoor tub. I went down to look at it, and it was torn out, waiting for City inspection. I contacted the booking agent, and they offered to let me leave. This info should have been clearly announced AT BOOKING. No partial refund offered, I went to another property for use of a hot tub for the day. FALSE ADVERTISING.

Stayed 1 night with kids. It’s was excellent for what we needed. We enjoyed the heated pool. Comfy beds. Would love to stay here again.

The place was beautifully decorated. From the front desk, to the bar, to the rooms and grounds. We had a great upstairs room overlooking a lit field and the pool. Fish in the pond. Balconies for everyone. Clean rooms. Sea and Mountain art work. Simple seacliff living.

Beautiful hotel in a great area with easy access to the beach, shops and restaurants.

It was good overall, the room and property condition slightly exceed expectations for the price; parking is extra and there’s not much amenity or places to go in the area

Great hotel, great customer service! Would definitely come back here again.

Comfortable and clean. Attractive property

The hotel was in a great location in Aptos, near the things we wanted to do. The beds were comfortable, and the room overall was nice. A few things to note: the bathroom was separated with a sink and mirror outside the tub/shower and toilet. The toilet was too close to the wall, and I didn't like that. A minor issue for sure. Plus, I would have liked another chair to sit on as there was only one. The patio was quite nice to sit at. The on-site restaurant was lovely.

Beautiful property, great rooms

Clean room, staff was nice. Easy to find

Hot tub was out of order n I wish they had mentioned because it’s why I chose to stay here

The grounds were very nice. There was no need to charge $3 for bottled water and charge for Netflix. The room’s cost should easily have covered that.

The property is well-maintained, and the staff is excellent. While we didn't dine in the restaurant, we did enjoy cocktails while listening to live music. We will stay at the Seacliff Inn again in the near future.

We can't believe they charged us $15.00 to park in there empty parking lot🤔 It was a nice hotel though.

We love staying here for a local staycation. The rooms are updated and clean. The restaurant is great. Unfortunately this time the hot tub was under construction which was not told to us ahead of time. For paying $350 for one night, they should give a discount if all the amenities are not working.

Great Stay

Beautiful property. Very close to the beach with lovely grounds.

Petfriendly. It was close to the places we went to. I would stay there again.

The grounds are beautiful, and I was pleasantly surprised that the room entries were from inside corridors (vs. exterior doors.)

The spa was not working. $15 parking fee per day

It was ok

The hotel is always clean staff are friendly. 1 negative is why they charge for guest parking. How else would i get there

The room was substandard.

Great place to stay down the street from the beach away from SC and Capitola much quieter and very close. Hotel is perfect for a getaway.

clean room, friendly staff

& I was in need of food and water. Meelena once again came through. She's definitely management material! Outstanding dedication to valued guests. Everyone at the front desk were professional, personable and consistently helpful....

No. Room had spider net on ceiling and corners and dust on AC unit also had bad smell when unit started to run.

Amenities, pool over crowded with screaming children, too high pet fee, parking fee.

The staff were also wonderful throughout my stay. Everyone I interacted with was friendly, welcoming, and helpful, which really enhanced the overall atmosphere. Their positive attitude made check-in smooth and added a personal touch to the visit. That said, there are a couple of areas where the hotel could improve. The room did not include a microwave, which was inconvenient, especially for reheating leftovers or simple meals. Additionally, the unexpected $15 surcharge was disappointing. While the amount isn’t huge, it would have been better if it were more clearly communicated upfront. Overall, Seacliff Inn is a great choice if you’re looking for a peaceful, scenic getaway with excellent staff service. With a few improvements to room amenities and fee transparency, it would be an even better experience.

Check in was the hardest part of the stay. The computer system was down so we went to grab and food and crossed our fingers that we could come back to check in. Luckily it worked out for us. The room, the pool, hot tub and koi pond were a big hit with my family. We would stay there again.

After coming back to our room tje door was left open by cleaning staff, leaving all of my belongings accessible

Clean room. Very nice property. Free EV Charger!!

Great

Room clean. Helpful staff.

My experience at this hotel was pretty good. The staff was really nice and attentive. My room was clean and nicely decorated. The hotel itself was beautifully decorated and clean as well. It was really easy and fast to check in and out. My only complaint regarding my room was that my room didn’t have body soap. My only other complaint was the restaurant experience. I went on Valentine’s Day so of course it was really busy. However, my food was undercooked. I asked for two items on the side of my sandwich. One of the sides was in the sandwich and the other was never brought over. Besides that, the food was pretty good.

Great staff, great restaurant and bar

Staff was nice, room was clean, I was able to text when we needed extra linens and they sent staff to bring it to us very quickly

Beautiful hotel/rooms

No one cleaned the room or emptied trash the entire stay. Heater extra loud.

Yes.

My room wasn’t cleaned nor once out of the nights that I stayed there. I asked for towels, bath tissue, nose tissue and body wash because all of it was out and it was placed outside the rooms door at around 9pm the day before I checked out. I ended up going to purchase everything I needed at the Target near the hotel. The bed sheets were full of boogers and women hair when no women was staying with me. Very horrible service

Alexa on reception was so welcoming and helpful, thank you

The area was perfect spot. Enjoyed the breakfast also.

Staff was great the room was clean.

Nice and clean hotel

Great place!! Will definitely be back!

Spotless, comfortable room. Great location. Beautiful, peaceful grounds. A+!

Every thing was fabulous!!!... staff member Claire was lovely and friendly and very helpful!!! 10/10

No thanks

Room was in good condition. Front desk was not that attentive. They do not have a simple toothbrush which I think is very odd, considering its a hotel. I stayed alone. Next door, a guy snored all night therefore I was up all night. Sounds transfers. In the morning, room service just barge into room despite do not disturb sign. Yeah, thats my experience. Oh, restaurant stuff also not the most friendly.

Great pla

Great pool area, good food and service and nicely decorated restaurant and rooms. Feels recently updated and all of the staff we interacted with were helpful and friendly. Would recommend and will be back!

Thanks, Randy

Clean room, comfortable beds and beautiful ground.

The food was overpriced but big portion.

Place was nice and

Was very nice. Live music in the bar on the weekends.

Room was solid however the walls are thin so can hear people talking in halls or above us

The hotel was clean, had pretty grounds and had parking spaces in front of the rooms. There is no elevator and even though we are seniors, the front desk did not ask if we needed a first floor room. We did not eat at the restaurant, but a friend also staying there said it was good. Biggest complaint was how loud the air and heat system was, and the walls were thin.

They had a nice restaurant/bar. It was a clean room.

We came around 9 pm and our room smells terrible! Like some smoked all day before. I’ve asked to change a room but receptionist only said Sorry, we sold out, you can find another place. It was late and my kids wanted sleep, I decided to stay. In 15 minutes they called me and said that found a room but it was too late. I ve already moved my staff and my wife and kids were taking shower.

Very clean. We were switched seamlessly to a room with a bath. Breakfast food was good.

Very courteous staff. And comfortable to stay.

Great spot. Lovely grounds. Very Safe. No elevator so stay in shape! We stay often to visit friends in area. Central location. It’s a nice hidden place away from crowds. Walking distraction grocery store.

Staff need more public relations and product training.

It is great to see that Sea Cliff is still around and now it is a Hilton Tapestry Hotel. The double queen room overlooking the swimming pool. It was great to see ice machines on the outside of the building instead of inside next to a guest room. There is an onsite restaurant and room service is available as well. Overall it was an enjoyable stay and would recommend it to anyone that needs a nice place to stay. Close to the beach and local wineries and hiking trails.

Very friendly staff as soon as we checked in, very clean rooms, dinner there was fantastic, great place to spend our 11th anniversary

We had a late check in. The gentleman at the desk was so kind and sweet. Clean lobby. Clean room. We will go back to enjoy the pool and hot tub for sure.

Also….HORRIBLE housekeeping. On our 3 nights stay, the first day they made the bed but left the bathroom dirty, I called to complain and they said they will have it clean the following day, but for the rest of the duration of your stay we didn’t get any cleaning service! Just got an apology and they said they will take it up with management. We didn’t hear anything back. It’s shame really, didn’t expect that from a hotel

Clean rooms, good food

the room was nice, the breakfasts were great

The room was nice and the staff was very helpful. It was a basic room but I did like that it had Netflix and HBO attached. Charging 5 dollars for a water bottle is a bit much though. I would have given 5 stars if they had a fitness center

No breakfast

The room was very clean and quiet. The front staff was also very kind. I would return and stay here.

Cute spot in a convenient location. The bar and grill are pretty locally liked. Only downside was how thin the walls are so you could hear people above walking around or the conversations in the hallway very clear.

Everything is fine

They did not have the family suite with bunk beds that as shown on your website picture available for us.

Room was la

Was just for a night out. It wasn't too bad.

Only complaints are that they charged a $15 parking fee and no free coffee in the lobby.

Never received towels and toilet paper as requested, as well as no soundproofing in the walls and door. I told the staff of the issues and they never replied via text correspondence! Not impressed at all with this being a Hilton facility! Stay somewhere else…..

Great location beautiful gardens.

The room was spotless. The staff were attwntive to all pur needs. Everyone was very friendly. The food was good.

Clean, quiet, dog welcome, ground floor good for my age and ability. Receptionists lovely.

Hallway smelt of smoke. Room was ok!!! Had a flash over from its previous life as a best western !!!!! Expected more.

Safe

Spotless, comfortable room, great room service, very nice staff, breakfast was great. 10/10 would stay here again.

Very fresh

everything was top tier

everything was amazing, except for the 15$ parking fee. I believed it was the total which wouldve made sense however it was daily. I paid 45$ for parking in total. That is ridiculous guys, I had already paid a good amount of money for staying there, but besides the ridiculous fee everything else was nothing but perfect, thank you!!

Breakfast is not free

Nice room. Great they have a restaurant with indoor and seating. Sam will keep your heater going when dining ouside by the koi pond. Andrea (drea) is an excellent server. With her beaming personality she described dishes and made recommendations. The bar had a latin band to dance the night away.

I have many good things to say about our stay however I would have preferred a room with a garden view. We were put in a room overlooking the parking lot and at night a light shined into our room and bed.

Room was great! We had a suite. The front desk was a sweetheart! We love this spot.

The room was clean, a little loud though.

didn't bring more coffee or cups or change out our towels the second morning. lots of hidden fees such as a $15 / day parking fee, $50 incidental deposit, $100 pet cleaning fee!!!! The pet friendly room was as close to the restaurant as possible meaning loud music until 10 pm and then loud drunk people until 1:30 am. I get the location since dogs sometimes bark but not cool about failing to quell human noise. Didn't see any provided pet clean up bags. WiFi is decent. Smart tv is fine, though few actual channels were installed. Grounds are beautiful including a large koi pond. Restaurant is nice, food is good though expensive $35-$45 per dinner, $17 for a cocktail. $11 for a pint of beer. The place is beautiful and service is good but very expensive.

This is definitely a family friendly experience. Everything was extremely clean. Smells great in lobby, hall ways, and room. Staff was very kind to allowing children to play. Bar and restaurant was great with a live band.

We always enjoy staying here. Everything is great! Clean, pet friendly, close to everything and has a great restaurant!

I didn't want to have to write this review as a local who recommends this hotel to out-of-town guests. I tried contacting the hotel to discuss these issues and no one responded to me after multiple calls, so I feel like I need to leave this review. My 90 year old mother stayed there for four nights. Without going into agonizing detail, there were numerous things that were not satisfactory. The room keys did not work for the first room, and she was locked out of the room on Thanksgiving evening. The maintenance team was helpful, but we spent an hour getting her into another room. A short summary of issues for both rooms include the slide door to the parking lot being unlocked, no cleaning service even after we requested it, windows left open, empty soap and lotion bottles, a broken lamp, no towel replacements even when we left them on the floor and they were soaked because there was no shower curtain in one of the rooms. Perhaps the issues were caused in part by staff over the holidays, but I'm not sure I could recommend this as meeting standards of a Hilton hotel. I'm giving this review two stars instead of one, because some of the staff at the front desk were helpful and I don't blame them. I believe these are more management issues.

Staff was welcoming and rooms were clean and comfortable.

Nice room

Excellent!

Not really clean. Lobby bathroom filthy at 7am. My room was only cleaned once.

Great location, excellent customer service, clean facilities, and great value!

We’ve been here multiple times and it’s always been great.

All courteous, except dining room room attendant

Quiet and the housekeeper was very accommodating. She went out of her way to find a luggage cart for us and to get us what we needed in our room.

I had an amazing vacation , my stay at the Seacliff was but far the best hotel I’ve ever stayed at with my dog . The staff where very professional and helpful and pleasant , when I come back in a few months I will be stay there again ! Truely loved the hotel and the people ! The added bonus was the restaurant and bar so amazing … all the staff really shined they all new the menu and what they were serving and gave me some of the best input about there menu and wines , I’m still so impressed with everyone one there . I will be telling all my family and friends to stay here at the seacliff . You all made my vacation one of the best I’ve ever had . Thank you so much . I’ll be putting it out on all my social media platforms about my stay with you all again thank you so much

The hotel itself was very nice and all the staff were pleasant. It just isn’t a place you’re going to get any rest.

Very clean fresh room and comfortable king

Room was a bit small. We have to use scooter and between bed and night stand, very very tight

Nice rooms and staff

Our card key to the vestibule didn't work on the 2nd night so we had to go get it reactivated (not a huge deal) Housekeeping didn't straighten our room, so no coffee replenishment. We typically have better luck at this hotel. Not this time.

Excellent stay. Great service. Only area that needed a little TLC was the exterior hallways which had lots of cob webs.

Clean room & friendly staff

Clean facility and friendly staff!!

We had ants in our room especially by the coffee maker, asked for them to spray the room but never came

Unfortunately, my room was not clean so they had to assign me another room and then that room was not clean so they sent housekeepers to get it ready for me. The desk staff was nice and gave me a credit on my parking because of the cleanliness issue. also there was a noise issue with another that took the staff quite some time to solve, so I was unable to get a good nights sleep. The food and the service in the restaurant was below standard. Be sure to note that breakfast and parking are not free. It is a beautiful area and the grounds are well kept.

The room was clean and the staff was so friendly! Also appreciated the gift bag for my dogs. Nice location. Close to beaches and freeways.

I disliked hearing there was a $15 parking fee. How else would you get to the place? Seems like that should be stated up front

The room was really clean, great sheets. towels Appreciate changing the accessibility room. Food was good and Pool was great.

Everything was very nice. We’ll be back

Hotel is good. Met basic needs, staff very friendly. It’s a bit old but was very clean considering its age. The bed was not very comfortable, a little too firm for my back. LOL. Overall, it’s fine and I would stay again if I had to.

The hotel was beautiful. However, the room was not the best. There was no outlet by the nightstand between the beds. I have a CPAP machine and I needed to buy an extension cord in order to plug it into an outlet across the room. There was no microwave, and no ice bucket.

Room wasn’t what we reserved and front desk check in was rude and unbothered. We go to our room, wife uses the rest room and the toilet overflows. (Staff tried to blame us but we just checked in). Room was dirty and smelled of urine. Left manager a message and he/she never called back. Restaurant staff let a gentleman bring a large dog to sit inside the restaurant at the bar (not a service dog) and the dog was climbing up on the chair/bar. We bring in a service dog the next day and are told we must sit outside (which is fine but inconsistent). Ordered calamari and food had a hair in it.

Front desk was rude at check in. Stuck us in a room that we didn’t reserve, left a message with the onsite manager and didn’t get a call back. Stopped up toilet in our room that took 5hrs to repair with no consideration for our groups needs.(staff attempted to blame us for the issue/unbelievable) Told us no dogs (even our service dog) in the restaurant and if you had one you had to sit Outside (which is fine) but the day before they allowed a large untrained Shepard to be at the bar (not a service animal). Selective application of the corporate policies. There’s more but I will reserve those facts. I hope this was an isolated weekend of bad treatment and isn’t a trend of bad service and behavior.

First time staying here.. clean!

The food was

Very clean and comfortable. Easy access to highway

Easy check-in, beautiful property, room was.l excellent amd clean.

This is basically a two-start hotel. The rooms are small and lack amenities. The entryway took up one-quarter of the total floor space, and is completely unused. The entire hanging closet space was 32" wide. It is only fractionally nicer than some popular motel chains. I would not stay here again.

Beautiful Koi pond. My room was spotless and the staff was very friendly. I would definitely stay here again.

Great coffee, clean room and great over all service

The restaurant staff and menu for all meals was great! Our room did not have coffee, I asked 3 times before we actually got any coffee in our room. The shower had black hairs stuck to the walls and did not look like it had been cleaned in a while and the pillows were extremely uncomfortable. Great location, centrally located and great onsite amenities, but the room itself needed some work and better cleaning.

The menu for breakfast has a good variety of options for different eaters.

The hotel was great! The food was great and so was the staff. My one complaint is that the hotel room walls are VERY thin. We could have every sneeze, cough and conversation the people next to us were having. They also have a band on Friday and Saturday which is fun but loud till about 11pm so if you need to get to bed early it will keep you up but overall good hotel!

Beware: it is not a very quiet place. Caltrans has its workers and their loud trucks stay here. The mattress was uncomfortable and then the housekeeper was knocking on out door at 8 am. Not a good place for rest.

Restaurant and pool 😀

Perfect for our needs. Great location.

T

Restaurant was great, staff was friendly all the way around. Great little beach town!

Property was similar to a motel 6. Pictures show beautiful gardens, but was just a walkway with bushes. The noise from the freeway was terrible. We didn’t stay we checked out and went to another hotel.

Great bar

Beautiful grounds

Beautifully landscaped grounds. Clean and quiet. Bed was not comfortable.

The room was nice and clean. The shower head needed replacement though. Pool and hot tub are excellent and having a nice bar/restaurant was very convenient.

Rooms were just ok. I have stayed in nicer rooms for $60 a night. The major annoyance was how small all the parking spaces were. Don't ever consider this place if you have a full size truck or vehicle. The parking spaces can barley fit a prius...

Clean, nice food and great breakfast. Close to attractions the hotel has nice landscape.

Only Four stars because of the $15 a night parking. So lame….And no continental breakfast or at least coffee. Otherwise good stay

Good

Room are big and beds are comfortable

It’s always great when we stay at Seacliff Inn. The Service and Staff is exceptional.

Room only one person can occupy the gym.. the restaurant service was super slow .. not a great experience overall for the price we paid.

I liked the small patio looking at the pool and all the greenery

Super clean rooms and the restaurant was great for breakfast and dinning.

It was a cute hotel. A bit of an older property, but nice. We had a first floor garden view and could sit on the porch sipping coffee and see the pool. Only problem was the noise. The walls were thin and we were near the laindry and could here the door slamming every few minutes when staff got working.

The staff was wonderful the room was great and the restaurant service and food were both top notch! It was a Friday so we were treated with the added bonus of live music which was also great!

This is a lovely little hotel. The location was good the grounds were beautiful. The staff was friendly and helpful. The hotel restaurant boasted delicious food. The rooms were clean. There is no elevator to being up your luggage if you are on the second floor, although the staff does warn you, and the beds are a little hard. Otherwise our stay was wonderful.

Room was just okay for a Hilton. Air-conditioner is limited and stops working at night when it is most needed, sliding door lock didn't work so they added a flimsy bar to hold it shut, the door keys malfunctioned a couple times when it was 1/2 before check-out, their front desk customer service felt fake, insincere and was not friendly. They charge $15 to park your car in the huge parking lot which was mostly empty. There are no rooms with kitchens or microwaves and they do not have barbecues to cook food so you have to eat out. You can hear the hallway outdoor entry doors slamming throughout the night if you have a room near them. It does not feel like a Hilton hotel stay.

Front desk receptionist is not very friendly and the parking lot charge is ridiculously a rape off.

Absolutely beautiful! Love the personal patios and beautiful grounds. We’ll definitely stay again.

I’ve stayed here a lot over the years and it is a great family hotel.

It was pretty clean overall. Pool was decent. Facilities nice.

The front desk staff are wonderful. The food in the restaurant is heavenly. The rooms are great and you're close to the beach, other eateries and easy access to the highway. 100% will be booking again

Pretty and clean room.

Checking out in the morning once again they said they would offer a 50% discount but because I booked thru a third party I would have to take it up with Expedia

Very nice hotel

We had a great time and met other families that were on vacation.

Gorgeous property and so easy to find, the restaurant and bar were clean and so pretty. I loved the live music, and the rooms were clean and pretty. The overall property was so beautiful and we had the best time. I'd definitely recommend people this place to others and we'll be back for sure!

Great location, good breakfast, clean, nice pool area

The hotel was beautiful, the garden room absolutely amazing and the kids enjoyed the swimming pool tremendously! Tremendously! Overall we had a great night. The only thing that was disappointing was no shower curtain in the shower! I called the front desk and they said they would send one up but never did. So I had to take a shower without a shower curtain and point the shower head towards the wall. It was messy and disappointing. It would not. However, keep me from staying again, and I have recommended the hotel to my sister in Aptos to recommend others who come to visit.

Easy , right off HWY1. Qucikto Monterey and Santa Cruz. On property dining was YUM!

Location was excellent

We had to wait over two hours to check- in due to a technical issues, but the staff at the front desk were not particularly sympathetic to this or forthcoming with information. Once checked in, we had to request the correct number of towels for the room. In the morning there was a power cut, again no face to face information provided. The hotel looked lovely, but we cut our stay short due to one thing after another.

I thought this hotel was nothing great. Poor lobation and no views. Beds were uncomfortable. Maybe they should invest in new beds. And overpriced for what you get. Sub par accommodations. I compare this chain to days inn. Looked out the window to a parking lot.

The attention given at this hotel is hit or miss. We were awaken at 3 am the first night because of a faulty alarm. No answering at the front desk for a bit. Had to call from an external line to get an answer. Overall wouldn't return to this property.

This is a good family hotel. The water pressure was the worst I have ever seen at a hotel. The beds wete ok but it is time to update. Overall the hotel would be a solid 7-10.

The rooms were clean. Right off the freeway. Plenty of parking. Koi pond where they give fish food to feed fish was awesome. The pool looked dirty. The walls were paper thin. Heard snoring from another room all right, baby crying, etc. It also always smelled like weed!

Good location with friendly staff.

The location was great staff was amazing and I really enjoyed the restaurant on site.

First off, I booked through Hotels.com which was also a terrible experience; I booked (with pictures of the room) a family suit that was supposed to have bunk beds. When arriving at the hotel they said this room was not available (although I paid for it!) and that this was a hotels.com mistake that is often made. The hotel took zero accountability, and gave us a room we did not book instead. In addition to the incorrect room, the bathroom was absolutely disgusting, I am including pictures. The only thing the hotel staff offered for this was to have a maid come clean it…. Seriously ,isn’t that a given??? Absolutely ridiculous. The restaurant. Absolutely the worst service I have ever experienced. We waited two hours for a breakfast the first morning and were not even give water or coffee, and the only explanation we were give was that someone quit, again nothing else and no accountability from the hotel. We ordered room service 1 time and of course we waited and then received the wrong order. We then attempted to have dinner there the last, as we had been out all day and obviously count do room service since that turned out terrible; and low and behold we waited to be seated (the place was essentially empty) for 30 mins. , when someone finally came we got the s

Very close to Sea Cliff State Park where we spend the day swimming. Lots of restaurant options nearby and easy drive into Santa Cruz.

This property has beautiful grounds, including a Koi fish pond. The fluoride across the center property area is beautiful. Very nicely maintained, really friendly breakfast kitchen, staff, and very accommodating.

The staff was very accomodating and the property has a nice setting with a bridge over a koi pond.

Of our go to hotels.

Overall we really enjoyed our stay. The grounds are very lovely, relaxing, and centrally located. Internet access worked great, the room was generally very comfortable. I'd have wished for a wider bathroom and a slightly softer bed with a little more sound proofing between rooms, but otherwise I enjoyed our stay and would stay again!

Great updated property. Comfortable rooms. Safe and enjoyable.

Did not appreciate housekeeping lady trying to get us to leave our room at 8:30Am on check out day. She couldn't speak English so we couldn't even tell her we weren't ready to leave yet!

Five stars

Great experience. Staff was friendly, rooms were clean

Great place at a good price. Bathroom was a little small but clean and new. I will stay again. Pool was very crowded unable to use.

I also did not like that we were automatically locked out of room at 11 AM when were in the midst of loading two cars. We had no warning of this and it resulted in wasted time on our part and your staff's part to allow us to finish loading the cars. Without being locked out, we would have been on the road by 11:15 AM.

Room very comfortable 😀

Good location, the pool is a bit small, but fine for kids, not enough towels, but you can call for more. No food service to the pool, you have to get it yourself. Didn't see much staff at all.

Enjoyed our 1-Night stay in Aptos. Conveniently situated right next to the highway for easy getting in and out. Quietly set and relaxing.

Tried to enjoy the cute little patio, however our patio opened towards the pool which it was summer so lots of noise with all having fun in the pool area.

Firecrackers at night.

For the price there should be a breakfast included and the google pictures are a bit misleading.

Decent hotel, staff is great. Close to beautiful Seacliff beach.

Only stayed for one night but it was great!!!

Very clean

From the day we arrived they failed to provide us with basic comforts like sheets, towels and soap. The next day our shower door malfunctioned and we had to request a fix. We realize the second day that the TV didn’t operate properly and had no capabilities for streaming services. The maintenance man told his it had been previously reported as broken but the manager didn’t care. The A/C would not stay on. The next day the power went out. They gave us a credit for the restaurant but when we tried to use it, we were told they had closed early. Too slow to keep open that evening. The next day the ice machines were all out of ice. When we complained about all the problem they just said, oh sorry? Horrible customer service.

This hotel says it is "pet friendly" but you are not allowed to bring your pet on a leash to the pool area and also not allowed to leave your pet in the room (even in a crate). So even though I booked this trip to hang out by the pool with my family, I was not able to join them since someone always had to be with the dog. The front of house staff were not especially sympathetic when I brough this up and I feel purposely made our stay worse by putting us in the "Garden View room" with literally no view (the first picture is what we were sold on and the second picture is what we actually got). Travelers beware!

Great for families! Love the balcony and pool!

It’s a lovely well kept hotel. I do think they need to have adult swim times. We were never able to make use of the pool because it was always full of kids.

Everything was great loved this location.

room was not what we booked ac did not work carpet stains no response from staff regarding room requests

Loudest place I’ve ever stayed. Found 3 chicken nuggets and fries on the side of the bed on the floor. It wasn’t from us. Then despite pre paying they charged the card I gave them for parking. Not worth the stay.

We had a great time! We enjoyed to pool area and the garden with the koi pond. The room was clean and comfortable. We love staying at the Sea Cliff inn whenever we come to Aptos

I’ve stayed multiple times and this place never disappoints. Clean, safe, and friendly front desk. The restaurant is awesome too!

Beautiful flowers, nice hot tub, complimentary water at check in. I would have preferred an iron innplace of the syeamer

The rooms are always great and the restaurant is delicious and fun.

Room was clean and the grounds were pretty. The staff was seemed "put off" by any request. Waiter at restaurant was aloof and condescending.No water pressure in shower. Called to fix it and no one showed. Asked for more coffee, same thing. Had to call 2 hours later. I felt not like a valued guest. Dissapointing especially since the reviews were so great.

I always stay here. Its great.

I had a lot of fun. The staff was great. The grounds were great. The Koi Pond next to the restaurant was wonderful and the bar. Absolutely delicious breakfast every morning. And super close to several beaches!

Nice property and great location. Small rooms, but nice hotel. I did hear other people talking in rooms around us, which I never seem to experience in most hotels. Grounds are gorgeous and well maintained. The sliding doors are very old and not easily operated, as well as not being clear.

Easy overnight stay. Good service and clean room.

Upon check out, we informed the assistant manager Rolando of the soap situation. He told us they still had not received the shipment. Which means no one in the hotel had hand soap for at least the entire weekend (Friday, Saturday, and Sunday). We were not offered any replacement soap. Management was aware of the issue and made no step to rectify the situation.  This is a health and safety concern I took very seriously, especially from a reputable large chain hotel. People traveling from all over are staying at this hotel and do not have a means to wash their hands after using the restroom etc. This violation was made worse by the fact that management was fully aware of the situation and did nothing to change it, even knowing that they are violating the health code.

I took another star off because they only provided my family of four with 3 towels and I had to call 3 times in order to get a fourth towel, and there is no microwave. The coffee pot in the room was disgusting. There was something very unpleasant in the compartment where the water goes and luckily I spotted it when pouring my water in before my husband drank his coffee.

The restaurant has a nice pond at the back side. The s

First time staying at this lovely property. Had a great family gateway for the forth of July definitely will be back

This was a great location cute restaurant and fun pool we will be back!

Very family friendly

My favorite place to stay. Period. Price vs. location, this hotel cant be beat! Ive been staying at Sea Cliff for decades.

Everything was wonderful, the only drawbacks were the lack of microwaves in the rooms and the bathroom light sensors which turned on when you entered in the middle of the night but after being shut off, kept turning back on no matter how many times they were shut off.

Great hotel in a wonderful location. Very happy with our stay. Only two downfalls. The beds were rock hard and the pool towels were tiny and felt about as thick as a paper towel. Other than that it was a very clean and lovely hotel.

Too close to highway.

Amazing hotel. Very clean and modern. Very comfortable beds!

Where r all the usb ports as well as electrical outlets. I brought a power strip with me. Good thing cuz I would not have been able to charge my devices. Food was really awful. I would like a refund on hotel charge.

Nice, clean and great front desk staff.

The property is dreamy, loved the ambience! The shower was a bit dirty, but otherwise a lovely stay ✨️

It was great

The rooms have a bad smell

Location was perfect for what I needed. The staff was very nice. I did not use housekeeping so can not comment there. The only real negative was the water pressure in the room…horrible! I have short hair and it took forever to try to wash my hair.

Just was

Beautiful property and great service

Other than that room was nice and restaurant was good.

Renovated older hotel but nicely remodeled. In a rather remote area but close enough to drive to the beach and other areas.

Nice local spot, a Hilton property by label and price, but not a Hilton. Clean, secure, with an excellent breakfast.

Safeway and quick food options near by

My only complaint was service was very slow, almost thought server forgot about us. Also wanted to eat dinner inside with kids as it was getting cold but there was no server in the larger dining area inside.