Holiday Inn Express Hotel & Suites Orlando - Apopka by IHG

Everything was fine.

We stayed at the Holiday Inn Express in Apopka and were very impressed with our visit. The staff was outstanding, especially the woman working the late check‑in on June 4th—kudos to her for being so friendly and welcoming, even though I didn’t catch her name. The room felt closer to a 5‑star hotel, with everything exceptionally clean and the towels folded so nicely. The entire property was spotless and well cared for, and we would definitely stay here again.

Exceptional

Very friendly staff, clean rooms and overall clean facilities. I also enjoyed the complimentary breakfast, a good amount of choices and 24/7 coffee.

¡Excelente estadía!Todo estuvo perfecto. El hotel es muy limpio y el desayuno incluido es delicioso. Los trabajadores nos dieron un trato buenísimo. Además, el parqueo es gratis y siempre hay espacio disponible. ¡Muy recomendado!

Exceptional

Breakfast and clean Nothing

Disappointing

Thank you so much

It was very clean, spacious, nice and quiet location, comfortable bed, staff was kind and helpful.

Very good

Staff was very attentive. Breakfast was delicious. Room clean and gym all in working order. Easy check in and out, will stay again.

The breakfast was excellent and the server is kind, the kitchen is so clean. The bathroom shower curtain should be larger, we had to put a towel as placemat, we didn't want to wet the bathroom floor. Otherwise everything was so perfect.

Exceptional

Everything was fine

Very clean! Well maintained. Housekeeping is fantastic each day. My only complaint was the towels at the pool were always out.

Everything was greate

Excellent

Exceptional

Cleanliness

Cleanliness

I have a suggestion for breakfast: ceramic bowls are needed to eat hot oatmeal. Disposable bowls are not healthy for hot stuff. The coating melts.

Very well located, very clean and silent. All employees were very nice, and the breakfast was very good and started early. N/A

Very well located, very clean and silent. All employees were very nice, and the breakfast was very good and started early. N/A

The staff, right from the receptionist to the room service and the server at the breakfast were very nice, pleasant with a genuine intent to help the customers. Overall, an excellent stay.

Nice clean hotel with friendly staff and a good breakfast. There's a highway that's runs just in front of the hotel so be prepared to here cars all night.

It was just average and desk staff was not eager to help.

Being awakened at 5:15 AM with a fire drill was super annoying. I wanted my money back.

Cleaninless Bed comfort Staff

Room is clean and Dove for all bath products, enjoy so far and breakfast None

Bed comfort Staff

Room is clean and Dove for all bath products, enjoy so far and breakfast None

Clean and quiet.

Short but pleasant stay. Nice breakfast.

Only problem we had was someone running up and down the hall in the middle of the night banging on doors

Everything was satisfactory.

The exterior and interior was very clean. The employees were very nice and friendly. My room was clean and smelled great! Breakfast was nice and I would recommend this hotel to others.

Clean rooms. Convenient location. Nice breakfast.

The rooms were clean and pleasant.

Check in was quick and easy. Our rooms were clean and more than enough products/towels stocked in the room. There were many options for a good breakfast

Stayed a few times now and always good, clean , good quality , happy to recommend

Everything was perfect!

Yes, the rooms were clean, and breakfast was good especially the coffee. The parking lot was quite crowded, and I had to drive around to find one.

When we first arrived, we will put in a room that they was doing construction work in and second our key cars kept de magnetizing

Room was clean but the bed closest to the door in front room 508 squeaked anytime I moved. The bed frames are cheap and squeaked when I would roll over.

The moment you entered the hotel I was greeted by a nice gentle man who made the check in process super quick n easy! Once we got to the room, you could smell the cleanliness. The staff was really helpful. I will definitely stay here again in my future trips to FL

Very nice hotel. Friendly staff, especially with the morning front desk lady and the breakfast attendant.

Room had giant roach and bed bugs. We advised the front desk and they said they would let next shift know but there was nothing they could do..had to wait an entire half a day before another room was vacant. Slept on wood bench sitting up.

Breakfast good, parking excellent room clean

Yes it was cheese omelettes every morning fresh fruit also ample parking and assigned compact cars and larger car spaces

They didn’t leave a complimentary water bottle in the room . Over all went well as expected

Had a great time Love the breakfast and E. staff member went above and beyond at breakfast to make me something that was missing when they were soon going to close so I appreciate her and her efforts

Very quiet, comfortable and clean. Staff is professional and helpful.

Clean room and parking was safe

Breakfast verry good

Very clean and staff was very nice and helpful I forgot your name but she was very helpful we need more of those people.

Great experience

Nice breakfast. Rooms very clean. Would stay again.

Breakfast was good. Better on Sunday

Nice stuff , everything was clean

Everything was top notch: room was impeccable, staff kind/professional, hotel looked beautiful inside and out, and great location!

Everything about our stay was great. There were bows made from towels in the room that was such a sweet touch that made us all smile. The room was spotless, a lot of pillows, and bed were super comfy. I would absolutely stay here again.

Clean room, good breakfast

Nightly rent high priced, considering area. Worth it, beautiful rooms and nice pool. Good breakfast.

Solo me falta que me regresen los 25$ de depósito de resto todo bien gracias por su atención

Shoring, the front desk lady was helpful, kind, and professional, the filipino lady who helped with preparing the breakfast was efficient with her work, the place was clean and conviently located, would definitely stay here again!

Someone spilled water on elevator floor. Bathroom faucet had lowest flow I've ever seen. Shower head in odd position/ not mobile / water pressure was good

The front desk and staff went out of their way to make sure my room was satisfactory.

The team and the property

Room was great! Breakfast was outstanding!

Yes everything and everyone was great they couldn’t do enough for us thanks

Nice and clean

Spotless room, great staff, and above average breakfst buffet! Great Value

Very clean breakfast area and breakfast staff were very accommodating.

Room was clean and spotless

I have stayed at the holiday inn for work for the past 4 months now. My last visit was met with blatant disrespect and the woman at the counter with an attitude.

The room was great, the bed was phenomenal and the breakfast was the cherry on top.

The staff was kind and attentive. The location is good for those who want to visit the many state parks in the area.

room was clean, staff was very accommodating and courteous, and the breakfast was excellent. No complaints'

We had a great stay!

Clean, friendly, helpful

Room was clean and Alma (front desk clerk) was courteous and professional

Spotless. The receptionist with cooper color Hair, She was the sweetest.

All Amazing!!!

It was a good nice cleaned place

Spotless room and courteous staff

Breakfast was fresh and great stay.

The room was very clean , friendly staff , pool area was nice , breakfast was good with variety.

Clean and spacious room, nice bed and pillows. Good breakfast.

Yes

Typically good. Sometimes there is smoke smell even though it is smoke-free. Rooms are usually clean and appliances are nice and functional.

The overall facility and my room were attractive and well maintained. The staff was friendly and very helpful. Breakfast had a huge selection and they were delicious.

Very clean. The front counter staff was very polite.

Breakfast was balanced but still needed mor variety. Parking on the property was safe and convenient

The woman servicing the breakfast area was really good

Staff clean my room every day like the day that u check in. Good breakfast. Staffs are friendly.

We stay here when we visit my brother and his family on Apopka. It’s always been nice, clean, we feel safe, check-in and check-out are easy, and the staff is friendly and helpful. Obviously, we wouldn’t hesitate to stay again.

Staff did not accommodate extenuating circumstances in which i could not check into my room

It was close to lots of places

Hotel smelled amazing, breakfast was great.. the doors kinda tricky but I still enjoyed my stay I’m sure that door is fixed now.

Property in good condition but the bathtub dranage and bath paper holder where bronken. Things that maintenance department should be notice in order to repair them.

From check in, to check out, the entire experience was amazing. The staff were all very helpful and nice. Very quiet, CLEAN and affordable IMO. The included breakfast is basic, but for anyone that can get by with scrambled eggs, French toast, pancakes and juice or coffee will be perfectly fine. Overall a great experience for anyone looking for a quick stay at an affordable price (IMO)

Great visit. Stayed 5 days!

Always a pleasure and the employee who serves breakfast is top notch

Muy buena atención excelente limpieza.

Wonderful except parking limited. Great breakfast and loved the towel “Bows” and the toilet paper “roses”!

Nice! Cĺean! Quiet!!

M

N/A

The staff was very polite and professional room was clean the coffee maker was dirty

Bien

Great stay

Everything was great!

Great hotel great location

Hotel stay was excellent! The smell of cigarette smoke was not. Thank you front desk and maid service (hate) was very respectful and helpful. Thank you!!!!💯

Everything was great, I just wish the rooms got colder. It was still stuffy in the rooms

Highly recommended

Staff was amazing, especially Micah, if I remember his name correctly. He was on duty on 7/20 when we arrived around 8 pm. He was amazing! Very nice!

Only thing good about this place is location and staff.

Cheryl was very accommodating. 😊

Parking at night was a little bit difficult

Perfect hotel in Apoka Florida.

We stayed here to be close to Rock Springs. We live on the coast of Florida and didn't want to chance not getting in line on time. Last Year we stayed next door at the Hampton Inn and had an awful experience. They tried to charge us for a pet we never had there. ($75) After I called several times to dispose with them. The Breakfast at the Holiday inn was small but just what we needed to start our day. Rooms were clean. Location was close to restaurants. We would stay here again to visit Rock Springs.

Everyone was pleasant and everything was cleanly.

Nice and easy check in. Room temp was great, comfy bed and fresh linens.

Enjoyed our stay. Room was clean and staff was very friendly. Parking was great

Our stay was quite well. I was impressed with the cleanliness from the front desk to the floor hallways and even our room smelled fresh and clean. The only negative I had was the sink water pressure. The comfort of the bed was perfect.

We travel every month to Orlando and will never stay at this hotel . Hotel is very nice and clean . Good breakfast

The breakfast was ok. I would have loved some cheese and/or salsa to put on the scrambled eggs. The person who was cleaning the "dining area" was mopping while we were getting coffee after breakfast had ended. She almost mopped my daughter's shoes. Otherwise, clean and wonderful place to stay.

Great!!!

This hotel was extremely clean

Very Clean

Clean, comfortable stay. This was our second time staying there and would stay there again. Staff are polite and attentive.

I like that all my vacation spots were so close. The property in the room was very very nice so what's the staff I would definitely book there again thanks Holiday inn Express

Clean, quiet, convenient

Perfect

Everything was perfect!

Every thing look like new, clean, people very nice

Good breakfast

Was only in the room for a couple of hours at night, so while it was beautifully appointed and clean, we really simply didn’t use the amenities. Breakfast was included, which was nice. It was really okay at best for that though. Boiled eggs were super rubbery and hard, scrambled eggs were pretty flavorless. It was nice to come down and not have to worry about figuring out food at 6:30 am though!

It was nice hotel clean staff nice and breakfast not bad

Breakfast mostly was good except for the eggs. Coffee was excellent fresh grind

Clean and convenient

Perfect for what we needed. Close enough to King's Landing and Kelly Rock Park. Quiet, clean, comfy bed, cold AC, plenty of breakfast options, and the best blackout window covering I've ever seen at a hotel. Serious perk!

Great area

Great clean room and facility. Friendly staff. One issue is the mattress is soft and lumpy, but would definitely stay there again.

Good place to stay

Great service. Clean and comfortable. Will be back.

We really enjoyed our stay! We stayed for a weekend for a wedding. The complimentary breakfast was a nice bonus! Parking was easy and there’s plenty of fast food and restaurants nearby. There’s a little pool on site too! We also appreciated the extra efforts like when we got into our room, there was a bow shaped towel displayed on the bed. That was cute! :)

Wonderful, courteous staff the gentleman at the front desk is just phenomenal superstar greatly appreciate them. Thanks so much. Look forward to my next visit.

J

Clean.

The hotel staff were friendly, I had to wait at check-in and check-out. The $25 deposit is a bit incovenient. The room was spacious and mostly clean, there were some stains on the carpet. There is a lot of ambient light in the room from the clock, the red leds on everything and various items like the microwave. The parking lot was a bit noisy early in the morning. - The breakfast was OK, not much variety but enough to make it worthwhile. I would stay there again.

The property is clean and the staffs and grate.

Nice & Clean. Would book again.

The A/c didn’t work. We slept in a hot room through the night.

It was fine

Great spot

All the staff, that I encountered were very friendly. The room was full of amenities and the designs of the towels and toilet made me feel special.

Outstanding service, friendly staff, awesome food, super clean, and overall attention to detail was of the highest level.

Very friendly and helpful staff. Plenty of towels. Low water pressure in bathroom sink

Great stay

Front desk provided outstanding service. Will definitely stay again.

The only suggestion I have is a bell or something at front desk for check in. No one was there and another guest and I debated what to do. Finally he put his head in through a partially opened door for “Staff Only” and requested loudly for some help. The response was immediate and the check-in proceeded quickly and efficiently with an apology.

Clean, Nice staff, and easy smooth experience.

Pool was clean, but cool for older folks. Hampton next door 30$ cheaper per night. Will try there next. But it was clean, comfy beds, shower water pressure good but not so with the sink. I would stay again, traveling with Mom.

Everything was great… Check-in was easy and the breakfast buffet was a nice option to grab coffee and a quick breakfast before starting the day!

Clean, comfortable and quiet. Would recommend to friends and family

Wonderful staff and attentive to our needs. Always recommend this hotel to our friends and family.

Will come back. The people are amazing here

Great place to stay

It was a pleasure and very comfortable for our one night stay.

This Express does not disappoint! Front desk staff always warm and welcoming! Great options for breakfast! This is my 3rd stay & I definitely will be back!

Front desk staff was very friendly and accommodating.

The staff were very pleasant, but the room with two queen beds was terrible. The small refrigerator made so much noise the first night, I had to unplug it so the family could get any sleep at all. The bathroom toilet had almost no flushing water pressure, as well as the sink (really low flow ridiculous). The shower had (just) enough pressure. We were in room 408, avoid that room like the plague! The staff were very friendly and the breakfast was great (sausages amazing actually).

Great night sleep

There was some smoking smell in lobby and also in bathroom

Very clean and friendly staff.

Staff friendly and accomodating. Great breakfast. Clean rooms and comfy beds

Brief stay at Holiday Inn Express was one of the BEST hotels I’ve stayed in. Awesome customer service from check in (Rohingya) to check out superb representatives. Clean room, soft bed and delicious breakfast. Definitely recommend this hotel and will stay again, again and again.

Clean, comfy beds and welcoming staff

Very clean, breakfast was great!

Heater wasn't working, someone walked into the room at 9AM without knocking, someones hair in a towel.

Staff was very friendly and the beds were great we enjoyed every night of sleep

When I left my room to check out, the cleaning staff outside of my room openly admitted that they knew the AC in my room had not been working. This left me wondering why the hotel would knowingly rent out a room in such a state without addressing the issue or at least informing me. I reported the incident to the supervisor after I left, expecting at least some acknowledgment of the inconvenience or compensation for such a miserable stay. Instead, I was told that because I had already left the property, they would not provide any compensation. This response was incredibly unprofessional and dismissive. The lack of accountability and customer care at this hotel is shocking. If you’re looking for a comfortable stay with a management team that values its guests, look elsewhere. Save yourself the frustration—I certainly will.

All

The staff was great. The property was clean. I made very specific requests and we were accommodated perfectly. Thank you!

Verruga good

It was an overall decent stay. The area was safe and conveniently located for the business I had to attend to.

We've stayed here a few times while visitng family in the area and its always our first choice. Staff is friendly, rooms are comfortable, and there are always plenty of breakfast options, including gluten free.

Parking is tight. Not much space. But clean and comfortable. No bugs.

For last minute book, my stay was great and would love to stay again

Excellent place to stay.

The lady at the front desk was very friendly and nice. The room was nice and spacious. My only complaint is that the shower head was not so clean. You could see green mold. The rest if the bathroom was clean. Perhaps, they forgot to add some bleach to that shower head.