Sheraton Park Hotel at the Anaheim Resort

Location was great & near by stores made it easy

Friendly staff, property was very clean. Everyone was so welcoming.

Clean rooms and great staff. However on Expedia my total should have only been

Everything was perfect

Clean and beautiful

Hotel is

One of my fav places to stay when visiting Disney! Super close walk to parks and restaurants. Will definitely stay again.

Close to Disney 10 minutes walk. Property is well maintained and clean. Pool area was lovely. We’ll definitely stay here again.

Very close to Disney! Clean property! But the hot tub was disgusting! And the pool needed to be cleaned!

All around amazing trip and time

Muy limpio y las camareras bien amables súper cerca de Disney

Family friendly hotel with balcony views of Disney fireworks if you upgrade for a small daily fee. The room was modern and updated, the grounds were beautiful and meticulously kept. The staff was extremely helpful through the entire trip. Will definitely stay again!!

Location to Disneyland was convenient. We walked to and from daily. Safe are. Close to cvs. Pool was nice. Market inside hotel was also convenient to buy late night snacks.

Hotel and pool were very nice. Restaurants were ok. I will say the pizza was delicious. My biggest issue is the very high parking costs. $48/night is a lot. I am not saying anyone else in the area is cheaper. Just seems like everyone charges that much because they can.

This hotel might be a few extra steps compared to the ones across the street but it’s well worth the extra five minute walk. It’s always clean. The staff are super nice. The rooms are always clean and the beds are comfortable. I’ve stayed here a few times and I will definitely stay again.

friendly staff, convenient parking

Clean rooms smells amazing

Nice property

Location was great, super easy walk to Disney. Staff was super helpful and friendly! They gave us great advice and made us feel heard! The rooms were super nice and modern and it felt really clean, no stains or weird smells.

We love staying at the Sheraton. We were there to go to Disneyland, so we did not use all the amenities. The only problem was that one of the tower elevators was out for one of the days. The Sheraton is clean, the staff is amazing, and it’s in a great location for Disneyland! Get the rooms where you can see the fireworks. :)

Very clean. Access to everything, very close to Disney and restaurants

Great clean service

Good location and clean

Stayed for a volleyball tournament at the Convention center great place to stay with larger groups walking distance to venue staff super helpful rooms where clean and made up every day will stay again

Updated room and bath. Good city views. Clean. Pool with poolside bar. Easy walk to Disney.

A really good clean spacious option for families visiting the park! Proximity is about 15 min walk to front entrance. Beware you need to be a bonvoy member to receive a number of perks that are typically free at other hotels. Also, noise transfers between floors quite easily. If you have a lower floor room facing parking lot, cars can be noisy.

This is our favorite place to stay in anaheim. The location is perfect.

Billy was an incredible help when we checked in on Tuesday 5/26/26. He informed me of all the things we could do around the area if we were not to go to the park. As well as inform me of all the amenities that were available to for our particular reservation. In the middle of the reservation Cielo was an incredible help with checking in and also making sure our stay was great! Nicole the Reservations manager was incredible with helping me set up the room and offering the birthday package to surprise my boyfriend for his birthday! I would recommend staying at the Sheraton whether it is for Disneyland or staying at Anaheim.

This was close to the Disneyland park. ( just a 10 mins walk to the park)

Very good

This was close to the Disneyland park. ( just a 10 mins walk to the park)

Room was very cleaned. Staff was very friendly. Would definitely stay here again.

Good

The room was very clean. Staff is very helpful and friendly.

Loved the helpfulness the staff are all so kind and ready to help the guest, very nice and clean. I loved that it was walking distance to the parks, and anything a Starbucks inside was a great perk. Thank you

They don clean very weell my room

They have issues with payment after we checked out they transact 400$ we had to call them to make them payback our money!!!

Exceptional

Hotel is very clean . Friendly staff. I think the self park is a bit overpriced and I wish the hotel offered room service.

Hotel is very clean . Friendly staff. I think the self park is a bit overpriced and I wish the hotel offered room service.

They have issues with payment after we checked out they transact 400$ we had to call them to make them payback our money!!!

Beautiful hotel. Easy walk to Disneyland. We enjoyed the pool and hot tub. Very close to local stores. Good amount of parking. Easy for Lyft/ Uber to pickup.

Our first night the toilet would not stop bobbing up keeping us up all night long. Yes they fixed it but didn't offer and compensation. The other 3 nights water sounds were also very loud. I will not be staying at that Sheraton again.

Was very conveniently located next to disneyland

This hotel is beautiful! We love everything about it, it’s convenient to Disneyland, it has a store if you forget something or need a quick snack. The pool and bar outside is amazing! The rooms have great storage and lots of room! We had the best time, will for sure be back!

The staff was amazing and accommodated all my needs and then some. I will only stay at Sheraton hotel!!!!

Superb

Far too much for parking

I think we got a handicap room even though I did not book one. The bedroom area was SO small with space for only 1 suitcase, no closet, no hangers, and barely any room to walk round the beds. The bathroom was large (probably because it was handicap), but strangely there were NO shelves for clean towels and no room for your things except for a very small counter around the sink. We had 3 people in our room, so that lack of storage space, plus no space in the room, really sucked!! We had no hairdryer and it took 2 calls to the front desk to finally get one. I had asked for extra towels from a housekeeper early in our stay and kept them hung up, but when they cleaned the room they took the extra towels and didn't leave more. I called down to the front desk the night before we left and asked for 2 bath towels. They never came, so I had to use towels another family member had already used when I showered early the next morning. Gross! Then at 8:30am a housekeeper knocks on our door! I thought she was there to bring the towels?? Butt no (of course not), she acted like she had made a mistake and thought our room was empty! Ugh!!! Other than the great location to Disneyland and the Convention Center, and good cleanliness, we won't stay here again and I won't recommend it to friends.

Exceptional

Excellent choice to visit disney. A simple flat 15 min walk to the entrance. Excellent facilities, pool was great (and 10ft deep in parts) Food choices were excellent. Would definitely return, do longer even if not visiting disney. Plenty of parking

Satisfied

Exceptional

Exceptional

Conveniently close to Disneyland, very nice property, nice pool area

location to convention, quiet rooms, stocked with shampoo/conditioner, great space to meet with colleagues

The air conditioning did not work. No handles on the bathroom door or curtains making it difficult for my disabled grandmother to be in comfortable the room. I had to move rooms at midnight and there was no staff to help. Facility also has no wheelchairs. Hotel refused to take accountability and did not comp room or adjust price OR OFFER BONVOY POINTS, meal vouchers or anything.

Superb

We saw the maintenance worker cleaning the bathroom Mats in the pool and our hotel blankets smelled rancid! The tub had hair when we checked in!

Pay to park your car is called greedy

parking was very safe

Pleasant staff and nice location, easy access to Disney etc.

Overall it was ok. The parking is absolutely ridiculous. The fees are getting out of hand. Its only Anaheim, not Vegas. 150 in parking.

Not used parking

Great property

The property was very nice and in close proximity to Disney. The staff were helpful and friendly. The room was nice but there were many stains throughout the room. The couch was stained, and comforter. The balcony was great, awesome view. Great aesthetic and ambience. Will definitely return, it was a great time. Very comfortable bed and large shower.

Love the hotel will be saying here again

Staff wasn’t very helpful during check in or housekeeping—-we had to repeat every requests

Per room needs. A stall people parked everywhere

Nice quiet well appointed hotel walking distance to Disneyland.

I had a very pleasant stay!I didn’t have a car, so I didn’t park. The staff were very friendly and helpful. I didn’t go to the bar, but they had food offered until past 11 pm. Since the ART bus wasn’t offered anymore, four close hotels share a Disney bus. It was very handy to go back-and-forth from the park, and you can catch it right out front of the Sheridan. The beds and pillows were very comfortable, and I had a balcony to enjoy the lovely weather. You could log into Netflix on the TV. The market downstairs was very handy and had everything I needed and more. I will definitely be back to this lovely hotel!

The rooms were good, beds felt a bit small. The hotel was noisy most of the night. One night our entire floor smelled like weed. If you want a chair at the pool go save one early as people just left their stuff and we’re not using them. Close walk to Disney.

Nice hotel

Clean spacious room with balcony space

That was fine

Has shuttle to Disneyland, which is nice.

Walking distance to Disneyland. Rooms are bit small but great deal for what you get.

Loved everything about our stay!

… thats a general feeling ..but the hotel is great so its still good

Property was clean well maintained. I loved the upstcale design and proximity to the disney parks. Front desk people were awesome specially the Marriott Bonvoy staff. I really wish I could remember the name of the young lady who helped us out but she did an awesome job.

15 minute walk to Dland. Breakfast was spendy but welcome to Anaheim. The in hotel store and cafe was okay. Service was decent. Rooms are clean and beds are noticeably made tightly and with care. Comfortable. Pool area is pretty great. Lots of chairs. Deck is starting to show wear. Nice and cool (probably not heated?). Only complaint…and this is a small one…is the pool chairs aren’t very good. They are slippery and uncomfortable to lay in. Overall a good hotel with great staff.

The elevators were a bit slow, probably needed service.

Great staff

Great hospitality!!

Clean, updated space. Easy access, walking distance to Disney. If you don’t like to walk, bus stops right at the front of the hotel to take you to Disney.

Wish they had a complimentary shuttle to Disneyland, but the walk to the park is very doable

Good hotel near Disneyland

Upon arrival and entering the room, the carpet was damp and the room smelled bad. The following morning it continued to smell really bad like vomit. It was reported to the front desk and they changed us to another room immediately.

Great place to stay near Disneyland Only issue is Expedia lists there is a hotel shuttle to the park. There is not. But the city bus #5 runs every 20 min and stops at the hotel door and right in front of the parks. $4 ppl each way.

I prepaid our stay having booked with Expedia. I was charged for the full stay again by the Sheridan Park Hotel at 1855 Harbor Blvd anaheim Ca. When I checkin they asked for my card for incidentals. Normal right? Instead of incidentals they charged the full stay again and when I called after leaving (after check ou) they said within 5 to 10 days they would refund me for everything except the incidentals ( car parking was the only charge I owed for) I think this is a unfair practice and somewhat deceptive. Not impressed. Wont stay again.

Nice hotel, very clean, and pet-friendly. Loved it!

Room was clean except for the smell each time we entered our room

Room service was great

Very clean room and the staff was very nice and efficient. Also the hotel itself is beautiful and there is self parking. Awesome time !!

Amazing hotel! Super clean and comfy. Not a bad walk to Disney and we really Loved the pool with food service.

We had a pleasant stay at the hotel, which offered ample parking and friendly staff. Check-in was quick and effortless. Although we didn’t get a chance to try the on-site restaurant, we heard it’s quite good. The pool is a highlight, with varying depths perfect for all swimmers.

Bed very comfortable, clean room, love that you can get starbucks and snacks in the lobby, art picks you up right in front of hotel, and it is also walking distance to disney and other food and convience stores. Would definitely stay again

I have stayed at this hotel a number of times. This time the staff was very rude. They did not replace our toilet paper and when we asked for it they were totally put out and not apologetic that nothing in our room had been replenished after a cleaning. The front desk was cold an unwelcoming .This was always our go to spot but I don’t see us going there anymore.

Booked this hotel since it was within walking distance from Disneyland. The hotel felt like we were in Hawaii. The room was spacious and the balcony was nice to relax and have a drink. I would definitely stay here again if I go to Disneyland.

Clean room, pet friendly. Our room was conveniently located on the bottom floor, right next to the pool, fitness center and laundry - really convenient because the laundry room has the microwave. Check-in was quick and they accommodated our request to have a pool facing room. The smoking section was conveniently located from our room which was also convenient for taking the dog out. The rooms are soundproof which make a huge difference. They were clear and well stocked with toiletries. On-site amenities were great + it's so close to other restaurants and stores. We really enjoyed our stay.

Close to Disney

The hotel was great! Everything from the entrance of the lobby to the rooms felt high class. The room was very clean and so spacious. It’s the first time I stayed in a hotel and felt the bathroom had ample storage/counter space. And the shower was great and had HOT water! We had a room on the top floor facing disney and could see the fireworks from our room. And we only had a 15 min walk to the park which was super convenient. I would 10000% recommend this hotel to anyone going to disney!

Clean room, close to the parks. Easy check-in / check-out.

Clean and spacious rooms. Wonderful hotel staff!!

Love the room

No hot water in the morning..power went out in the middle of the night for an hour, check in staff very nice and professional, check out staff not friendly or concerned about how customers experience with the property even after concerns were reported. However bell man Tim was excellent upon check in and check out.

Clean room, nice area, gift shop and restaurant. Nice outdoors.

Clean room. Friendly staff

Close to the convention center great staff

Pool area is very nice. Staff were all excellent especially Clemente in maintenance, Rosie in housekeeping and Sal in Guest Services.

Great hotel, perfect location to walk to Disneyland. Would definitely stay there again!

Nice amenities. Friendly staff. Maybe just luck of the draw, but our HVAC did not cool the room very well. Our bathroom light trim rings had gross looking brown stains all over them, as well. Otherwise, very spacious room and very nice property close to Disney.

We enjoyed our stay here. The rooms are clean, updated and modern in design. The property is beautiful and felt relaxing and the staff was friendly and accommodating as well. It’s also not terribly far from Disney and walking was manageable.

Great stay for two nights. Rooms were clean and staff super friendly.

Unhelpful check-in staff and no WiFi in the room for a the last day I was there

Nice staff

Everything was up to the standard we expected.

Educate your staff to fully explain information on the onsite parking and elevator operation. We were not given the proper access information and had to figure it out ourselves. We were not given a parking pass even tho we paid for it and had to go back in to ask for the parking card. The staff at the front desk was very short and abrupt in their manner. It was very off putting.

Room was comfortable, walking distance to the parks, room and hotel were very clean

Everyone was so kind. Staff was wonderful. Rooms were very clean & beds were extremely comfortable in my opinion. Will be staying here again!

Great.

Loved my stay and would book again if in the area.

Love it. Definitely will come back

highly recommend this hotel!!

It was walking distance from Disney &

Beautiful room, beautiful view and grounds. I love this hotel and its perfectly walkable to Disney.

Nice. Clean. Quiet. Beautiful back door sitting on 1st floor. Friendly staff. Highly recommend.

Great location to the parks, with 15 minute walk to the parks. The room was fantastic, it was clean and plenty big enough for a family of 4. Lobby and bar was welcoming. Handy to have cafe on site. Only slight negative was the price of the parking, think it ended up being like $50 a night after taxes etc, which for a 7 night stay, wasn’t cheap. But you pay for location i guess.

Great stay!

I will start off by saying our stay was great! After a fun filled day at Disneyland, we headed home. We didn’t realize we had left my son’s panda stuffy (that looks old and drab due to 10 years of snuggles) behind in our room until 6 days later! He was devastated. We thought we had just misplaced him. After contacting the hotel, they gave us a website we could submit a lost item form on. After just 16 short hours we were contacted and informed they had indeed located our stuffy. The amount of gratitude we have for the staff at this hotel is beyond comprehension. Our family would recommend a stay at this hotel to anyone and everyone based on customer service alone. Thank you Sheraton Park Hotel!

Clean room, close walking distance to convention center.

Location, clean, nice

Clean rooms great for families

The hotel was very clean, and the staff were kind and friendly. We stayed as a family, and the room was comfortable for all of us. The location was great and very convenient, which made our trip even better. We would definitely stay here again.

Great experience. Helpful, clean, great vibes.

Clean rooms , great customer service, close to restaurants and the Parks

Would love the option of room service and one morning room wasn’t turned over

The staff was amazing! They were all excited for my celebrations and even went out of the way to make it that much more special. The facility was spectacular! From the lobby to the rooms!

Great room with a view of the fireworks. All staff were friendly. Very convenient for the Disney parks.

The room was really clean and spacious. The beds were so comfortable me and my friend fell asleep really quickly after our trip to Disneyland/DCA. Staff was friendly and the views were nice out the balcony.

The room was clean and comfortable. You have to pay for WiFi, the air conditioning in our room didn’t work, and the TV always said error and loading when turned on. There are no luggage carts unless you want to pay a bell hop to move your things.

The room was very clean. The bedding and pillows excellent. Every staff member was extremely helpful including Cielo who checked us in and gave me many recommendations for our stay. The AC in room 708 wasn’t the best.

It was a great room, but the air conditioning service did not work well for us and the room got very hot at night with no fans to turn on. 3 restless nights. Grounds are beautiful and 15 min walk to Disney

The room was very comfortable and clean, and the staff was very polite. We were disappointed that Wi-Fi was not included in the price of the hotel. Aside from that we had a wonderful experience.

Everything was great! Had fresh towels everyday that was nice

I booked a room with what I thought had a balcony with two chairs. There was no room to even step outside with what I got. Additionally, I was told at check-in that there would be inspection of the fire detectors/sprinklers between 8am-9am on the day of our checkout. After we had booked and planned to close Disney park the night before. Would have never booked had I known this, and would have stayed somewhere else. Tried to get a glass of wine after they had apparently closed. I went to order, one staff asked another if he was serving and his response was “it depends on what.” I was underwhelmed. Passed on the wine and will pass on ever staying here again. No wonder the bargain rate. But a rate is still a rate. I will post my experience on hotels.com. Won’t stay here again, and urging all my friends and family to avoid in the future. Not nice! Not pleasant. Not Sheraton. Shocked by my experience

The rooms were so clean, and the staff were so friendly and accommodating:) parking per night was $44 steep but many of the other hotels had similar prices. Breakfast wasn’t included. But the staff being kind and the really clean rooms is what made it worth it.

Comfortable beds

Clean room's great staff

Clean modern and a great stay 15 minutes from Disney

I love it and had the view for mine and niece birthday

Yes!

Great room with awesome and friendly staff!

Everything was great.

Room was clean, easy check in, highly recommended

Very comfortable room. Great location near the park. Nice pool and fitness room.

Can’t remember

The room was very clean as always. The staff was very friendly as always the environment, including the lobby and bar area was very clean and looked beautiful as always. The savor restaurant was very delicious and the staff was very professional.

If you need help, don’t expect much from the staff. After three days, someone finally called. You’re in Anaheim—there are plenty of better options. Believe me.

Great staff, great clean place will stay again.

00⁰009⁹⁹9999⁹9999⁹⁹⁹

yes

This hotel has large clean rooms. Bathrooms are well appointed. The check-in staff were very friendly. I enjoyed my stay at the Sheraton. It’s quite a walk to the parks 1.4 miles so be prepared after a long day in the parks to walk that extra distance to your hotel.

Clean and good location

Room was clean and quiet. We opted in for daily turn down service.

Clean wide room but housekeeping was little upsetting

It’s a great hotel and in walking distance to Disneyland.

Room was clean and was serviced daily. Staff were all amazing from front desk to lounge to cleaning staff

The staff is always wonderful— kind, knowledgeable, and helpful. The rooms and shared areas are well maintained. I saw an elevator closed for repairs, and it was up and running within four hours: easily something which could have been put off for longer.

The air conditioning was horrible if your rooms had less trees. Talked to them they came up and checked. Almost like they had sensors to cut down on cooling. Over all a great facility.

Check in staff was amazing. Very informative and helpful.

Room was clean and the cleaners were super kind.

Room was great, liked pillows, new shower, space, appointments, bed, soft towels. Wife thought it could use some more cleaning. Design in carpet makes it appear dirty. Will stay agailn

We stay in hotels often and two things stood out on this visit. The first and probably the most important is I could hear everything outside of the room, including people in the room next door to us. Secondly, we had breakfast at the restaurant, which was mediocre. They automatically included 20% gratuity for two people did not mention that they automatically included it and still left a section for tipping. I've only seen that at one other place and that was when we were in Miami, which each person told us beforehand gratuity was included, and most restaurants when you have parties of six or more tell you that gratuity is included so I was a little disappointed.

Great rooms. Restaurant food was excellent and close to Disney.

Loved the cleanliness of the hotel and location.

Clean rooms, very close to theme parks

The only issue we had with this day is that the AC was not working so the room got pretty hot especially during the day

Clean room

Clean room. Nice staff. Not the biggest fan of staying on the bottom floor next to the restaurant and store entrance. Lots of people traffic. Quiet though. Like there is transportation to Disneyland.

Great location and hotel

Beautiful hotel property, friendly staff, nice amenities and short walk to Disneyland

Facilities are pretty new and convenient

Great cleaning service

The view was amazing for the fireworks and in a great location!

Great hotel!

-No water or coffee that I can see at the lobby (I guess they hide it behind their club lounge). There is a water dispenser at the gym. -Internet costs money. free if you sign up for their rewards program. -poor layout. There are no walkways in the parking lot. I've got toddlers/young children and it was raining during our visit so had to be extra careful walking in the parking lot. The side entrance required hotel key cards so not convenient for people checking in. -room doesn't have a microwave. -heating/AC unit did not work. fan made a clicking noise but nothing came out. So at times it was like 73 degrees and stuffy; I opened the balcony door but then a mosquito got in (our room faced the pool area). Around dawn, it would be a bit chilly in the room. -lack of storage and very little counter space. The bathrooms have a small sink area and some bars. They had to put the extra towels on top of the cabinet next to the TV. - when showering make sure to pull the shower curtain all the way. If water gets out it will follow the grout lines on the tile floor which can make the floor slippery. +loved handheld shower for my toddler. Towels and bed were soft.

nice and clean

Clean room, friendly staff, and a nice hotel overall. The elevators were a nightmare, and it’s a bit of a walk to Disney.

Great clean room close to Disney!

The overall food selection was very limited. We arrived at the breakfast area well within the posted breakfast hours, but almost all food items were already gone. There was no enough food anymore, and even basic supplies such as plates, cups, and napkins were completely empty. Nothing was being refilled.

10/10

Excellent location

Nice, clean

Had a great stay. Walking distance to Disneyland. Nice hotel. The restaurant was okay. Would stay here again.

Good

The hotel was spotless, room service was great and checking in and out was very easy. We stayed for 3 nights for our Disney trip and it was easy to get to Disney unfortunately they did not have Tesla charging stations and I was counting on it so that was the only downside.

Very nice stay loved the friendly staff and fast housekeeping. Lots of parking spaces and about a 10 min walk to Disneyland.

Excellent experience at Sheraton Park Hotel, I would definitely stay here again!!!

Beds small

Rooms are clean and comfortable! However, the club lounge is not worth the price. Definitely more of a “free breakfast” rather than a club access quality.

Package didn’t include anything Breakfast or shuttle service Elevator was slow and at times off

Rooms were very old on arrival found we had been put into rooms next to icemaker which is very loud all the time our receptionist was very kind and moved rooms but one was next to lift feel booking through expedia you get old and bad area rooms

Everything was fantastic. Checkin was a breeze, we got there a little early and had no issues. Was offered an upgrade for a bit extra per night which I took. We watched fireworks from our room because of the upgrade. Amazing! I did Uber eats several times and the front has a drop off area for the drivers so I didn't have to worry about meeting them. It was fabulous. Uber eats Porto's to your hotel. Best hack ever.

Very clean, friendly staff, quick room service, Disney fireworks view, soft beds.

Great hotel close to main attractions in Anaheim

As if the rooms aren't expensive enough, they charge you $10.00 for the Internet, that's ridiculous! I wake up in the morning and go to make coffee and everything's there but the coffee cups really... What do they expect the pour of coffee in my hand and then $30 a night for parking the staff was not friendly at all. If you don't belong to the club, they treat you like a stranger I will never stay here again.

The hotel was amazing. Not happy that Expedia changed my reservation of a king bed to two Queen. According to the hotel person who helped me and I quote " Expedia is known to do that to customers".

Great

The elevators did not work. We had to use the stairs and after a long day at Disney last thing I wanted to do is go up and down 7 floors of stairs being PREGNANT. They had one running for the whole property and it took nearly 20 min for you to get on.

Great room, comfortable bed. Made our trip for a convention super easy to walk back and forth as needed. Starbucks is nearby too and you can walk to pick up an order really easily and miss all the tourist crowds. Would definitely stay again!

This use to be a nice hotel. It has gone down drastically over the past 6 months. The air conditioning does not function in multiple rooms. Have had this issue the last several times staying here. You can set the AC to 60f and it will rise to over 70f overnight even though it's only 50f outside. This latest trip, the elevators were not functioning. Only 1 of the 4 elevators worked and it had to stop at every floor. The fixtures in the room are falling apart. The shower faucet leaks and doesn't adjust. the light switches on the lamps are broken. The sliding door to the balcony doesn't close properly. The carpet is gross. The refrigerator doesn't work properly. Will never return.

Updated room stood out, it was more chic than utilitarian for families. But, we had plenty of outlets for our charging and medical devices. The new age closet/shelf armor was annoying to open and close and the whole fridge moves when you try to open it. We loved the nice deck. The towels were soft and comfy.

Clean, beautiful grounds, and the staff was helpful and efficient. Great place to stay.

The tv didn’t work at all for the entire visit. Also circuit breaker blew a fuse while using the hairdryer.

Beautiful hotel and close to Disney!

Elevators were all broke with only one working ending up waiting long for entire guests. Housekeeping only left one bottle of water and not organizing the room properly. Staffs never acknowledge guests when they pass by and show nasty faces and attitudes. This can’t be a 4 star hotel. I would rather stay at Days Inn

Great place for visit to Disneyland.

Good location

Our room was over 75 degrees at night or in the morning but system did not allow for us to cool down the room due to "two pipe HVAC system" basically, until it got warmer outside we couldn't use the AC. They offered us a fan, which we took, it was dusty and dirty like it came out of a closet of mine in the back. For the price of hotel and reason anyone is there (Disney) the Netflix/Wifi cut out at least 4 times in a show and to charge for wifi regardless of Marrito Bonvoy member is crazy, hotels no longer pay for cable and we all pay our own stream... wifi should be part of staying in a hotel.

-Nicole R.

The hotel was beautiful, the staff we encounter in person were very nice. The bathroom is small and for two adults was uncomfortable, the bathroom door was opaic and light came through when someone used the bathroom at night. And despite the engineers help, the TV turned off after 5 minutes despite the sleep setting and the bathroom shower water came out of the handheld and not through the shower head after having to call engineering again because the front desk couldn’t help. All request done via the phone were less than enthusiastic staff!! Won’t stay there again.

Great and convenient stay for our Disney trip

Yes, Margarita had our room spotless. Check-in was very easy and Cielo was very friendly

Very nice beds! Very clean room and great service. 10/10

Room, location, and staff were fantastic. The on-site restaurant doesn’t really meet the same standard, although the restaurant staff have always been very friendly.

I highly recommended this hotel, for a Disneyland visit. It was a very short walk to the park, i was traveling with daughter & granddaughters,the room was comfortable, clean ,the area was safe, staff was friendly, onsite restaurants were great. We'll definitely stay again

Thanks.

Perfect location for walking to Disneyland or the convention center. Clean, comfortable rooms. Only issue was the elevators being out of order intermittently throughout our 4 day stay. Luckily, we were close to the stairs and were located on the second floor.

Our overall stay was pleasant. What’s important is that we had a safe place to go to at the end of the day. Some issues; the tv would constantly turn off, the shower basin would leak to the floor, as well as one usable setting out of 5 to the shower head. The AC unit made a loud knocking noise at least every hour, making it sound like someone is knocking on the door. The staff were very pleasant with cleanliness being their top priority.

Immaculate room. Great pool. Very helpful staff

Heater wasnt working but its okay!

Clean hotel and excellent staff

Staff was very professional and helpful. Only wish the price was a little better but overall great hotel

Also If you need snacks on your way home from Disney or Advil there’s a CVS on the walk back to the hotel Staff was friendly beds were comfy and the shower was great

Great room, close to Disneyland’s Toy Story parking lot which had a free bus that would take you to Disney. Only thing is some staff seemed a bit annoyed with questions. However it was late at night when I checked in so that could be why.

Everything was wonderful! Thanks for adding to such a great trip!

Great location, very clean, cafe and restaurant very good food

Super comfy, great location

Overall experience was great.

My only complaint was the mattress was way too soft, we definitely weren’t getting the best sleep but that’s a personal preference!

Very clean

The toilet bowl seat sound like a door from a haunted mansion ! And very loud ! Woke me up whenever it was used. AC ventilation was too loud as well !

The layout has the feel of an 80s-style resort. Things are spread out, the rooms are in a separate building than the lobby, there's a pool, and the grounds are decorated really nicely. The decor feels very 2010s - clean lines, neutral colors, mixed textures. No one would be offended by it. And probably no one would be excited by it. I really appreciated the warm lighting in the room, rather than harsh cool lights. The tech feels maybe 5 years old. No USB-C, but there are USB-A and standard plugs by the bed. The table in my room was height-adjustable, which I thought was cool. The TV has streaming services built in, but you can't wireless stream to it from your own device. I have Marriott Gold status and should get an upgrade at check-in. I felt a bit gaslit as the front desk person tried to convince that by being on a high floor and having a full balcony I already had an upgrade. The 12th floor was indeed nice, though I wasn't facing Disneyland. And every room in the hotel that I could see had a full balcony. I paid for a lounge-access room, and I definitely wouldn't do that again for the price. The breakfast was continental plus eggs. The evening snacks felt a bit sparse, and alcohol wasn't included. And the lounge is back in the main lobby, so you can't just pop in real quick from your room. Overall I really enjoyed my experience. It is a very solid hotel.

This hotel was great. Location is a short walk to the parks. The bed was so comfortable. The lobby has a store that is open early and closes late so you can stop and get something on the way out and have stuff when you get back. The one issue we had was that the walls are very thin. You can hear everything including the slamming of all the neighbors’ doors. We had multiple families heading out for rope drop that weren’t that considerate that it was 6am and people might be sleeping. Even with that though I plan on staying here for any future trips.

Great stay at Sheraton. Friendly Staff. Especially Francisco at Savior Restaurant. He made our stay even nicer.

Staff was amazing.

Two items went missing from our room on the first morning we were out all day (travel jewellery case and a makeup bag).

We choose this hotel due to its close proximity to the theme parks and the Garden Walk. Staff very friendly. Hotel was clean and beds were comfortable. The pool area Looked fun and inviting although were didn’t get a chance to use it. Unfortunately there were only two elevators for a large hotel and generally had to wait a couple trips to be able to get on the elevator. Also lots of noise at night. Doesn’t appear to be much noise cancellation between rooms. I would recommend this hotel though due to the convenience.

We stayed for a week - the room was big and spotless with a comfy bed and a nice little balcony for morning coffee. Staff was always friendly and attentive and the food was great.

Nice

Ac want cold and the safe didn’t work. Hotel is dated

Very clean hotel, modern amenities and relaxing environment. Loved the patios and the hot tub was wxcellent after a long day walking.

PROS: - Location / Walking distance to Disneyland & CA Adventure - Close to a CVS and Walgreens - Clean and quite room with comfortable beds - Nice lobby bar, nice pool w/ bar, and good amenities CONS: - Unexpected parking fee $30 a day (staff was rude about this small detail) - No free breakfast - No free WiFi

The room which was given was dark and view was

Great time

Room was very clean! New amenities! Staff was friendly and welcoming! Will stay again if and when im staying in that area again!

Above & beyond!

The food was fresh and very good, but extortionary prices! Service was very good.

Nice clean room. Friendly staff. Easy check in

It was good. And very close to the park.

Super clean and friendly staff.

Loved staying at Sheraton. Staff was lovely. About a 7 minute walk to Disneyland. Target is right down the road takes 2 minutes

I would definitely stay here again!! The staff were so friendly and accommodating. The hotel property and room were clean and well maintained.

All updated

Overall pretty good , Nice lobby area , Good food , just service was a bit slow.

Staff

Super convenient to Disneyland, clean, and comfortable. We loved it!!

I did not eat breakfast at the hotel. The room was clean. We had a hard time figuring out how to use the digital air conditioning display. The sliding door wouldn't lock. We loved the various shower head options in the bathroom and appreciated having a bathtub. We didn't have any luck reaching a human when we were away and had questions. In fact, we got hung up on 3 times!!! It was news to us that if we had anything delivered, we would be charged to have the bell desk hold anything for us. Lastly, the pillows were terrible! We both had neck aches every day from how flat they were. This has dropped off big time. Years ago, I was enamored by their pillows, so much so, that I even ordered one for my house. The quality has gone down. I did like the options in the gym.

Everything about the stay was perfect. They even let us check in early with no fee. We come to Disneyland every year and this is the only place we stay.

Front desk staff are rude and disrespectful.

We love staying here!

Reception staff not that welcoming. Older barman? Needs hygiene training. Saw him cleaning glasses then wipe his brow with same cloth. He used bare hands to grab olives from jar and put in a bloody Mary.

The hotel looked renovated but still needs a more updated feeling.

Very clean rooms and great amenities. Lovely pro

I like that their lobby had small rooms for me to have a Zoom meeting before checking in.

Great location for Disneyland, it was within an easy walk. The pool was lovely as was the gym. Having a laundry was also a game changer, being able to do your washing onsite for a small fee was very convenient. The shop in the lobby that meant you could easily grab some light food and a coffee at the start of the day was also helpful. I would definitely recommend.

The property was in a very convenient area with stores/restaurants nearby and just a 10 minute walk to Disney. The housekeeping services kept our room clean and towels refreshed every day. The front desk personnel were friendly and helpful. Parking was easy as well.

Liked everything except dining. Not for being charged 18% on tip for service.

Stayed 3 nights and we’re really pleased with the hotel. The King room we had was clean and modern with a really comfortable bed. Nice toiletries provided and plenty of towels. The rooms must be well soundproofed as there was no guest noise at all even being by the lifts. Coffee maker supplies replenished daily and as a Marriott Bonvoy member we had free WiFi and bottled water. The staff we interacted with at the desk and guest services were friendly and helpful. The hotel is ideally placed approximately 15 minutes walk from the Disney entrance with restaurants and shops to pick up drinks etc on route. No time to use the pool or other facilities but it looked nice. Would absolutely stay here again and recommend.

Very nice, very clean, very private.

The room was big. We enjoy a large bathroom, the shower and towels were great. The room had two small drawers and a small closet, storage for a 4 night trip was much to be desired. The fridge was great to store drinks and snacks. The lobby concession store had basic needs and coffee. The beds were very comfortable. 20 min safe walk to parks. Will stay here again.

Amazing service! Clean rooms!! Great pricing!!!

Great place clean and quiet

I like this hotel so much. It’s clean, quiet and modern. Value is excellent. I’ve stayed three times. Unfortunately, there was a major issue where I left an expensive, waterproof rain jacket in my closet after check out. I called the front desk and they told me they checked the lost and found as best as they could after housekeeping hours. They told me to file a report online, on a third party website, but over two weeks later I have no faith they even care. I’ve heard nothing. My in-room safe was broken too and I was too nervous to call someone to fix it. I just carried my valuables with me at all times instead. Wondering if there’s a theft issue going on. How hard is it to find a jacket? If the staff don’t have it, the person who stayed there after me does. How does a jacket just disappear? And how can you let someone check into a room with a broken safe? I am disappointed because I really liked this place.

I like the size and cleanliness of the rooms. The location to the park is great. I like the security in the elevator where the room card is needed to get to a floor. I think that the parking fee is high, it should be included in the room cost.

Easy check in friendly staff. Rooms were clean and up to date WiFi and air conditioning were great too. Definitely will stay again

Big clean room and comfortable bed. Balcony on 12th floor offered a wonderful view of Anaheim. Would definitely book again when returning to the area.

We always stay at the Sheraton when visiting Disneyland. Was disappointed to find the mattress as lumpy and uncomfortable as was the pillows.

Nice clean room, wifi good, gardens and pool area great

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Honestly I’ve stayed at way better hotels. The staff was super rude. They were giving away popcorn and I asked for 3 as there was 3 kids and the guy got mad and said he can only give 2. What if a family had 7-8 kids? I just felt super disrespected by the staff the whole time. Felt like I was being watched and followed. The rooms were ehhh nothing special kinda dirty. Just very unfriendly hotel experience.

Great location for Disneyland

This is SUCH a nice hotel. Everyone is very friendly and super helpful. The walkability is also amazing :) 10 out of 10 would recommend :)

Great views into the pool area if you are on floors 1-4… Higher up floors see the tops of buildings, which isn’t that attractive, but you can see the fireworks too. I wish the lobby had complementary coffee or fruit… No such thing. Distance from Disneyland Park was phenomenal… An 11 minute walk to the first gate, and a couple more minutes to security. The pool area was small, but great. The room was nice, but the view over the parking lot isn’t the nicest.

Location is perfect

Great place quick walk to the park

Parking,and breakfast at this hotelis too expensive. On my breakfast tab as 1 person an automatic gratuity was added for 20%. Not worth the money. I saw my waiter 3 times. 1 he took my order 2he brought the food 3 he gave my check. Pay your staff a better wage,and stop fleecing the public. Self parking in the lot is $34 a night, then add in fees and taxes, and your paying $41each night.This hotel is too greedy for me. Go into the mini mart, and bought a single pack of pop tarts $3.50. Ridiculous even the clerk apologized because the prices are way out of sight. I am done with Marriott hotels.

The pool area is relaxing and has a wonderful vibe.

The staff is very friendly. The breakfast buffet is excellent

Very comfortable accommodations with excellent customer service. Clean rooms and plenty of space. Easy 1/2 mile walk to Disneyland. There are both a CVS and a Walgreens as well as plenty of restaurants and a Starbucks within the immediate area.

Very easy overall

We booked 3 rooms here since one of my family needs a pet friendly hotel which we really appreciated about it. We booked last minute & got 3 rooms in the 1st level w/parking lot views, which was not what we expected when looking at the pictures online while booking. The room of my family’s dog smell moldy, she complained to me. My room was fine, but I don’t like their bathroom because after showering, the whole bathroom got wet since it was an even floor, probably for ADA accommodation. ***For the last room. My son got some kind of itching/rashes/red spots mostly behind his lower legs, some in fronts after waking up on 9/1/25. I applied Hydrocortisone for him since I thought it was regular itching because the bed sheet was unclear. I told the receptionist when checking out. I talked to the manager but she refused that it was never happened in this hotel before. *** Today, 9/4/25, the red spots still there & my son got more itching. I sent photos to his doctor & found out he got some kind of insect bites. He needed to take steroid medication along w/ allergy medication for 2 weeks. I feel so sad since our last minute trip for him to Disneyland costs this issue. I hope they can clean this room well so other people don’t get this problem like us.

We stayed here for our Disneyland trip and LOVED it! Short walk to the gates of the park, so clean, the staff was extremely friendly. On site pool was a hit for our rest days and the onsite food and convenience store was great. Definitely will stay again for our Disneyland vacations!

Clean , great staff , great view

Excellent hotel

Clean and satisfied great service

Went to Disney with my two daughters. The hotel was Beautiful. The walk wasn't bad to Disney. The room was okay. Our fridge did not work, our toilet was backed up, and we got bites from the bed. Not sure if there were bugs, but we all have bites on our backs. The staff was nice, though.

Always very clean. The staff is always friendly.

The staff members are wonderful and so helpful.

We loved this property. It's an easy walk to Disneyland. The rooms are modern and clean with subtle nods to Disneyland. The pool area was great for taking a break from the parks. It's close to Garden Grove which has lots of restaurants. The bed was so soft and comfortable! We definitely want to stay here again. Loved it!

Very nice and accommodating staff! Close walk to the Disney parks and quick drive to the Angel’s baseball park. Stores around the hotel such as CVS and Walgreens, which was really nice to have if you needed anything or forgot something! Very clean hotel. Would definitely recommend and will be going back.

Have stayed here many times my only complaint is the $40 per day parking fees on top of the costs of the room. Sprinklers water etched my paint. Have always enjoyed the hotel but this will probably be the last stay. Maybe post signs about the water you use for irrigation. If you park here park out towards the back away from all irrigation water.

Great Stay! Great Staff! Clean Rooms!! 11/10

We enjoyed our stay here, in particular because it was so close to the park. Within walking distance, which was incredibly convenient. The room and lounge areas were clean and well kept. We had time to use the pool, and that was also a clean and pleasant area. The gift store inside served Starbucks coffee and had items that were nice as well. Finally, all of the staff was welcoming and kind, We would stay here again.

The walk to Disney resort was a quick ten min walk! The parking would’ve been the same if we parked at Disney parking. The room was really nice and clean. Make sure you request a view towards the park for fireworks, we had pool view and missed the fireworks.

So clean, quiet, and convenient!

This is where we had our wedding reception 29 years ago yesterday, so it’s nostalgic for us.

Easy access from parking lot, walking distance to many dining options and Disneyland.

Wonderful stay while at Disneyland. Staff were very accommodating and friendly.

I would stay there again

My daughter stepped on a half eaten brownie when we checked told the front desk and he didn't care other then that it was great

.

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Excellent hotel. Within walking distance to Disneyland park. Great pool, multiple elevators, clean rooms. Good clientele.

Clean and friendly personnel. Like it a lot

The staff was very helpful and friendly. Facility was very clean.

The location alone is enough for my family and I to want to stay again. We have a family of 4 with 2 little and had a room with a park view. They gave us an upgrade due to it being the kids first time at Disneyland. Before we arrived on check in day I called two different times to ensure we’d have a rollaway crib and they said yes both times. When we got there they seemed surprised that I brought it up but still accommodated it. We had to call them 2 times to get the crib delivered and the one who delivered it was not friendly. She pushed it in our door and walked away without saying a word. During the stay all their streaming services did not work, one hotel phone stopped working, and our room had this awkward “balcony” where no one could fit on. At checkout they charged us for the upgraded room and I’m happy we caught it since my husband never signed for us to get charged. They did refund the charges back to us since we never had a signature. Everything was extremely clean. Again, we’d stay here again based on location but there are many hotels in the area that have better amenities, dining, and services that are offered that actually work.

Was assigned connecting room baby cry early am continuing

It was great

The pool / gym was a bonus for me .

About a 15 minute walk to Disney Land

Cleanliness, nice staff

Fabulous location Close to Disney and 7/11 store & Starbucks. Clean and functional.

Very happy with my stay at the Sheraton Park in Anaheim. Rooms were very spacious, great furnishings, and very, very clean. The bathroom had a beautiful big shower. Enjoyed sitting on my balcony on the 14th floor, it was a really cool view. Food in the club room was excellent. in the restaurant, Wish we could have just tried a pizza but all they have is the pizza buffet at $30 per person. Love that there were so many areas with chairs and couches to relax on. Pool area is very nice. Just wish the water was warmer.

Is hotel very clean staff is nice short walking distance to Disneyland

Bartenders are the pool were awesome

my bathtub was clogged up with a whole lot of Hair. couldn’t take a proper shower because the water could not go down because it was clogged up with so much hair. They did not come clean my room until 8 o’clock at night. Very unacceptable.

Food options were good and the bed was very comfortable

The property was great staff is super friendly. They were very helpful with suggesting places to eat. There were plenty of options when we chose to eat at the restaurant. We felt safe the entire stay walking distance to disneyland.

Great friendly staff

Our room was updated and very clean. Walking distance to Disney parks/shopping. The staff was very knowledgeable and polite.

Amazing help at the front desk! Super clean and great views of the fireworks from Disney! Also easy walk to Disney too!

Good

Everyone was very nice and helpful. This was a mother - son trip and we both enjoyed our stay. The hotel was clean and felt very safe. Great location if you plan on visiting Disneyland parks.

Awesome time with the family.

We stay at this property every time we go to southern CA!

Rooms are too far from the lobby. Otherwise nice rooms

Great location, close to Disney parks with lots of restaurants close by within walking distance. Didn't rate it 5 stars due to noticing a large stain on the bedding, aside from that the property is in good shape and seems clean. Pool seemed nice too

Housekeeping made our child’s bed with special touches (a fancy folded blanket, pillow arrangement around stuffed animals). It really made us feel welcome and special.

Great location

Very good location and convenient!

Perfect location for our Anaheim trip!

I only stay here everytime I come out 5 to 6 times a year. The staff is great, rooms are so cleam,resort is quiet and close to Disneyland!

Easy check in. Staff was mostl

Great service!

The property was nice and perfect walking distance to various attractions including Disney.

Amazing !

Best hotel

Everything

Room is cleaned, I like they have a cleaning service every day. The thing is that you have to pay 32 dollar + taxes for parking your car per night. When I did check in, they charged me per accident a deposit of 800 dollars which was not good because that amount was frozen and I was not able to use my credit card during my vacations.

Really comfortable room and great location to the Parks.

Great property to stay in

Great location beautiful room. Enjoyed the pool and balcony.

Amazing staff! We stayed for elopement and they were the nicest people and got us complimentary drinks and in room treats. Room do clean and comfortable.

One of my most favorite places to stay. I love the location, the resort feeling and the 24 hour fitness center. A quick 15 minute walk from room to Disneyland maingate.

Nice and clean.

Very good

Habitaciones limpias, cómodas y espaciosas, atendieron todas mis peticiones, súper cerca caminando de los Parques.

Great for a getaway for couples!!

Close to Disneyland, a bit deceiving the fact that hotel offers shuttle to Disneyland....as the shuttle is part of county public transportation

The location is great, we were able to walk to Disneyland. Our room was not ready when we arrived in the morning so we headed to the parks. I had requested a baby crib and the staff at the front desk assured me it’ll be in the room when we get back but it wasn’t there. Also there was issues with the shower where water leaked out and the bathroom floor was flooded. Called front desk and they offered to bring us more towels since it was late. The elevators also had issues- we were stuck in the elevator and the next morning the elevator had issues again. I expected more from a Sheraton hotel.