Studio 6 Corporate Extended Stay Buffalo Amherst NY

The staff was very friendly and helpful to me.

I am not sure where to begin. The staff was somewhat helpful. However, there was on washcloth in the room. I went to the front desk and asked for 2 more washcloths only to be told that there were no clean washcloths on the property. The TV is small and outdated. The beds are hard as a rock. If you have back or breathing problems plan to sleep in the chair. This was out first time in Buffalo and it was not the best experience. If u want to sleep well and bathe chose somewhere else.

I don't recommend this place to anyone at all. Spend a few more dollars and stay next door.

Fridge , stove, microwave, ac were good. I cleaned the room the first hour and half I was there. No one is at guest area after 10pm until some time the next morning. Hallways only get very little spot sweeping. Didn’t see a vacuum. Halls in bad shape. Entrance glass terrible this is the first impression it should be maintained, stairwells have not seen a broom or mop in I don’t know how long. Was not a good experience. Could see roach bait under all counters in rooms too. I would never put a child in these rooms. Pet rooms are not separated there fore my allergies were horrible trying to sleep.

Bad

I traveled in from out of state and arrived one something in the morning. Even though my room was PAID for in advance, I didn't have a room available since I didn't "check in". Assistance to matter was unprofessional. I couldn't enter the property because the doors were locked. I called the number posted on the "outside door" and clerk / night time staff didn't come to assist me in person but talked to me only through the phone through the door smh

Nothing, it was horrible The room was not cleaned, they left the vacuum in the room and there was a pool of water dragged in the room. And, I don’t want to get started on the smell of the place!!!

Dirty parking lot, dirty room, decided to wash our linen because we didnt trust it being clean. Went to on site laundry room and had difficulties with the card reader. The room was dirty. There was a layer of dust on the television, kitchen sink had some red liquid stains that were fresh (not dry), carpet had not been vacuumed properly, one of the two burners on the stove did not work, one of the two lamps was broken and didnt even have a bulb. Hallways smelled of crab boil restaurant and weed the next day. Staff was alright I guess but their demeanor is of you being an inconvenience to them.

My family and I arrived at the hotel at approximately 11:00 PM and had to wait about 30 minutes to complete the check-in process. After a long day of travel, this delay was frustrating and inconvenient. The most serious issue occurred about two hours after check-in. When I used the washroom, water began overflowing from the toilet and continued to spill onto the bathroom floor. The water spread beyond the washroom area and reached our room, creating an unsanitary and highly uncomfortable environment for my family. This made our stay extremely stressful and unpleasant. A clean, safe, and properly functioning room is a basic expectation for any hotel stay. The condition of the room, particularly the toilet overflow, fell far below acceptable standards and significantly impacted our experience. Instead of enjoying our stay, we were forced to deal with a serious maintenance and sanitation issue. Given the delayed check-in and the unacceptable condition of the room due to the overflowing toilet, I believe a full refund is justified. The experience did not meet the standard of accommodation that was advertised or reasonably expected. I kindly request that Expedia review this matter and process a full refund for this reservation. I am happy to provide photographs or any additional information if required. Thank you for your time and assistance.

This place needed help. Didn’t seem the most safe. The water in the bath tub did not shut off.

Front desk lady was lovely. The rest of the experience was not so much. Very dirty washroom. Clumps of toothpaste in the sink and so much hair all over the tub. Sheets on one bed had hair on them as well. Very gross.

The room was clean. It was difficult to find staff when needed.

Nothing Everything ! Terrible experience

The room still had happy birthday balloons in it. There was a pan full of grease on the stove and i ended up leaving early because i found a dead bed bug in a drawer.

Worst! Hotel! Ever!!!

no front desk staff, no help

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Price was great for an emergency night. Human hair hanging from shower curtain. Check in took too long.

I never got my room. There wasn’t anyone on site to check me in. The lobby floor needed to be vacuumed. And there were people actually living there huddling in a large circle in front of the building chain smoking cigarettes.

No one was present to check in. I want a refund.

Nothing is good Stinks as hell When we came at the property after a loping drive with 2 kids the lobby main door was locked with a note come next morning at 10:00 am and after ringing the bell for a pretty long time no one showed up. So we had to get another hotel next door for the night. At 10:00 am when we came they said they were overbooked and since now they are under a new mgt they can not accommodate our stay there is no rooms.. advised to contact booking.com for a refund. In the end of the day we spent more money on a hotel when we planned in advanced but it is ok since just entering the lobby I could say this place is really bad.

Nothing is good Stinks as hell When we came at the property after a loping drive with 2 kids the lobby main door was locked with a note come next morning at 10:00 am and after ringing the bell for a pretty long time no one showed up. So we had to get another hotel next door for the night. At 10:00 am when we came they said they were overbooked and since now they are under a new mgt they can not accommodate our stay there is no rooms.. advised to contact booking.com for a refund. In the end of the day we spent more money on a hotel when we planned in advanced but it is ok since just entering the lobby I could say this place is really bad.

Nothing.

I had

Well one, there was no sign indicating what the hotel was on the building, there was a $100 deposit fee, which is outrageous! And there was no shampoo, and the room kind of smelled

They didn't have a clean room so I lost money non-refundable through you guys!!

Staff was rude when I called about check in. When I got there no one was there

Just not a good deal under new management, very short staffed , yet taking reservations when rooms have not been cleaned . Not sure new management cares . Sorry look for another place for now

Nothing.

Nothing They closed even though I had a reservation. there was no staff onsite

I am saying that I did not like this hotel and I am not going to recommend it to anyone Access cards were not working and there was no staff after 10 pm. Half of the things were not working. Hotel guys are double charging the customers even though the payment was completed with booking.com and amount was extra charged than what booking.com showed at the time of booking

I was not able to stay at the hotel. There was no staff available to check me in and there was a sign on the window that said overbooked.

They overbooked and were lucky we got a room but we saw them turn booked customers away and block up the reception saying, “no staff on duty.” So we had to fetch our own toiletries and kettle from the housekeeping cart. The room had nothing in it and no staff was there to help us. No room service. Terrible unhelpful staff.

Hotel was overbooked and horrible service. Front desk needs more employees very understaffed and hotel in bad shape. Stay away fr here. Very shady place and many better hotels nearby

Nothing.

Bad

My first assigned room was occupied by other people, then the second room, the bath room was uncleaned. Needed to know the password of Wifi, could not find in the room, called the phone, nobody answered the phone

Drug use in parking lot. Room not available, squatters in room. Filthy place. People unable to check in. Had to find last minute lodging elsewhere.

I paid for the rooms ahead got there and they told me all rooms sold out.the place is run by crackheads I swear on my life and they don’t even have a computer system to check bookings EXPEDIA NEEDS TO TAKE THIS PLACE OFF

Our reservation was canceled last minute with no explanation. Staff wasn’t very helpful at all. Terrible customer service.

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Nothing They closed even though I had a reservation. there was no staff onsite

Don’t stay at this hotel, they are terrible. They don’t have clean room for a reservation that way booked days away from the date we supposed to stayed there. Nobody was at the front desk, we have to wait for the same lady that was vacuuming the floor to come and attend to us. The online pictures of the hotel doesn’t look like what we actually saw in reality. The environment was very dirty.

Had no soap or shampoo in the shower. Had to take a shower with the small hand soap they did have in the bathroom. Office staff was outside smoking for 5 minutes before he came in to take care of me.

Didn’t even get to stay. Showed up and signs were posted in the lobby saying that there were no one to clean the rooms and to call hotels Motel 6 for a full refund. I called Motel 6 they wouldn’t give me awe’re posted in the lobby saying that there were no one to clean the rooms and to call hotels Motel 6 for a full refund. I called Motel 6. They wouldn’t give me a refund. I had to jump through hoops through Hotels.com to get my refund three days later.

Couldn’t get room because it was dirty

We had an confirmed reservation but was told at check in that there was no room. A family ahead of us was also experiencing the same. I will never book a reservation with that hotel ever again.

Upon arrival the area was full of angry people. Fights in the parking lot and a mob in the lobby. There were no clean rooms to be had. No housekeeping staff on the premises. They refused to assist and turned us away. This was the last thing we expected to have happen. We were taken advantage of by other establishments because of the desperate situation we were in. By far, the worst hotel experience ever.

This motel isthe worse place to keep on your list. They always cancel reservation whike I was at the place ready to check in . Very horrible place.

When we got there, they had no room available for us! We weren't the only ones, there were other very unhappy people in the lobby.

Staff were horrible. Many of the customer were waiting due to overbooking. The staff there a lady and man, turned off the light and left without speaking to any of us. They were very nasty to one of the of the customers, and left.

A residential hotel. Not for weekend guests!

Windows in room did not close completely; air conditioner cover broken; was not told about utility fee or cleaning fee per stay and $100 deposit. Sign at desk shows it but it is not on Hotels.com website. Also front desk person was supposed to be on duty until 10pm but was gone prior to that time.

Customer service zero. Cleanliness zero, appearance zero

Don't do it hopefully studio 6 upgrades they just started I guess they took it over from another hotel management

There was no soap in the bathroom to wash your hands.

That was really the worst experience, we reached at about 11 pm. Despite the fact that we already informed them through phone, nobody was present there at front desk neither anyother body to assist, i ve small kid and wife and they kept me standing for hours. Please take notice and refund my money as i stayed there for only 5-6 hrs and left early in the morning. There was no room service, crockery tissues etc. the bed sheets are smelly.

Passable

Yes, this extended stay motel is nothing much from the inside/outside, many things could be upgraded (e.g. very old electric hot plates, ancient microwave and fridge borderline cold, outdated furniture/carpeting). However, our room was VERY clean - there was no trace of anything anywhere - not even dust. I’ve been in far more fancy/expensive hotels that were much less clean. No roaches, no rodents, no weird people. A slight unfresh smell in hallways, that’s all. We had the quietest night: no noise whatsoever, the AC worked well despite its age, same for the shower. Bed was very comfortable too. Plenty towels for 2, very clean, and so were the sheets. It is a very cheap hotel/motel, so don’t expect anything fancy - no toiletries, no coffee machine, no cooking equipment (if you want one you can pay extra). But for the price point, it’s honestly quite good. Only hiccup: Motel 6 just acquired ESA (Extended Stay America), and they do NOT have ANY front desk or hotel staff 10pm-9am - we had no idea. We were EXTREMELY lucky to find the lovely, most dedicated and helpful Stephanie at 10:15pm to checkin - a long time ESA employee, who actually stays past her shift to make sure there are no issues, since Management has clearly not been great in figuring out stuff. Definitely, staffing is their #1 issue to fix, even before renovations.

Very good

We only stayed for one night before an early flight, but room was clean and spacious. Good place to stay before a flight or just for the night. Close to shopping centers and places to eat.

Staff

There is an element, people with drug problems, cops called, smells like weed.

Room and sheets were dirty

Laundry service met my needs. Kitchen facilitiies leave something to be desired.

The towels and bed linen were clean, there was no smell of cigarettes—neither in the hallways nor in the room itself. I was pleased that I didn't encounter any cockroaches. A kitchenette with an electric stove and sink, but no dishes The furniture are ancient; an older-model refrigerator and microwave in working condition. Soap was tiny, no single-use shampoo, no coffee maker or kettle. It’s ok for a one-night stay, but a bit pricey for a room in this condition.

It felt unsafe. The condition was very worn down and dirty. They didn’t have any kitchen items available. No glasses or coffee pot

I’ve escalated the issue I was given a dirty bathroom and disrespected by hotel manager

Tried checking in and they said i was past the time even though I was there

it was clean

Condition of the room was less than desired. Convenient location, price and comfortable bed met my needs.

No ashtrays outside so cigarette butts everywhere. We asked for extra blanket they didn’t have any. Breakfast was very very limited. Fire alarm went off at 1:00 AM and the police were there the next day. Never stayed here before and will never again.

No airport shuttle available

Felt unsafe

Rented a room with a kitchen. No problems other than a stray bug. Everything works. Can’t comment on maid service, that type of room is serviced every 2 weeks but getting towels/etc was simple. Multiple washers & dryers too. Front desk polite, responded quickly & respectful.

This is a worst hotel. Do not stay here. Not worth the price they are charging. Hotel is dirty and there is no breakfast. 0 out of 10. Thanks!

For safety and security the outside doors should be locked with the exception of the main entrance and guests can use their card for entrance

The overall stay was disappointing. The property’s condition and facilities were poor, and the area around it did not feel welcoming. Cleanliness was below expectations. The only positive was the staff, who were polite and provided average service, but it wasn’t enough to make up for the overall experience.

Nine

Did not care for food. Room was clean, staff was nice and friendly. Enjoyed our stay.

no access to a coffee pot, outside area dirty noisy neighboors

Every morning awake w the smell of cigarette in the bathroom There are smoke detectors but not in the bathroom

Nominally non-smoking hotel but ashes and butts on stairwells, in hallways. Smoke and weed smell in hallways. Breakfast was very minimal. Oatmeal packs, mini muffins and Nutrigrain bars. No fruit or dairy or protein. No shampoo available

Halls dark, dirty. No cover from weather for unloading. Room flooring linoleum cheap. No coffee maker, no bathroom drain stopper. Better than average quality towels. Room door security lock torn off. Time for a redo or close it

Not good. Poor facility and very limited staff. Not maintained

Very dirty rooms, floors and bathrooms. Room smells horrible

Very dirty, Smelly, Unprofessional staff, Room smell horrible. Not worth paying $50 per night and we paid over $250. No sitting area for breakfast. Only item in breakfast was muffin, granola bar. Will not recommend to anyone. Water in washroom sink was very low pressure. Ownership need to be very shame of them self. Expedia should not promote this location.

It was extremely dirty… I mean used wash cloth in my shower type dirty! I mean discharge on the wall and curtains dirty! It was baaaaaaaad! Has a kitchenette with absolutely nothing available! I mean no cups, plates, cutlery… nothing! It’s a 2 star and they absolutely meant that rating with their whole heart!

The outside of the fridge was dirty and the sink could use a good scrubbing too. Bathroom had soap on the shower walls. Green body wash I assume. It came off when wet and I wiped with the face cloth. The bathroom sink was barely a dribble. The dresser had broken drawers. Had to go to desk to get hangers for the closet. It smelled like pot in most of the hotel. The kitchen sink was unusable for two days. They were fixing something in another room and our sink was affected. They only clean the rooms once per week which is fine with us. But, when we went get some clean bath towels and such not everything was available. If it is location you need then there is a La Quinta and SleepInn right beside this hotel. The breakfast on the go has two types of muffins, chocolate and blueberry, instant oatmeal and granola bars. No fruit, nothing remotely healthy or tasty. It was just bad all around. I should have read the other reviews more carefully. The only good thing was the bed was fairly comfortable and lots of pillows. The laundry room floor was really dirty. This hotel cannot be recommended in any way.

It was ok smelled like cigarettes and alot of in and out traffic

The property is a little dated but the room was clean and the bed was comfortable. Cooking/eating utensils were provided on request- appreciated The negatives- the cooking odors from all the rooms were strong and not always pleasant- to be expected. There was a very large amount of people that seemed were placed there awaiting housing. They were loud and spent a lot of time loitering in front of the entrance smoking , talking loud and making comments. At times this felt unsafe, especially at night.

It was ok. Staff is nice.

Nice place for the money

Overall was good but property was pretty old n worn

Not worth the price! Everything has a problem, roaches, broken pipes cold water The only reason we chose this place was the free breakfast and all they have is muffins and granola bars and coffee!

Everything dated.

This is such a wonderful place to stay, our home away from home. The staff is wonderful. The rooms are clean. It's wonderfully decorated for every season. Pet friendly, relaxing, and truly a gem of a place.

They have the best staffing

1. Smoke and Weed smell BOTH inside the building and just outside. People were literally smoking weed by the no smoking sign!! The hallway in my floor smelled like weed and my bathroom smelled like cigarette smoke that was definitely coming from the room next to mine. 2. Bedroom cleanliness, there was cobwebs in the corner of the rooms! towels were slightly gross as well. Like hair in them! We bought our own towels at the end of it. 3. Outside there was piles of trash on the grass, corner of the building, like everywhere!!! Truly the worst experience I have ever had in a hotel. DO NOT RECOMMEND.

Hotel was fine Nothing special The "breakfast" consisted of instant oatmeal packs and nutri-grain bars. The coffee was empty at 7:30am and wasn't refilled.

Overall our stay has been good. It's like a small apartment away from home. We like that we can make food in the kitchen area in our room. It's definitely an old building, and some things need updating. But overall it's clean and comfortable. The outside needs some work. It's pretty dirty on the property. An outside garbage can would go a long way.

We requested handicapped parking and room. When we got there nine of the handicapped parking places had been plowed out so we were unable to park in them. The refrigerator in the did not work and the door would not close unless you slammed it. Trying doing that while I a wheel chair. Desk clerk said the manager would call but never heard from them. Doubt if we will stay there again

Everything was good, my stay was comfortable and safe.

Dirty room and looks old

The staff was very friendly. Very polite

BED BUGS AND TERRIBLE CUSTOMER SERVICE RECOVERY FOR THE HORRID EXPERIENCE WE HAD

The staff was very accommodating

Smelled like marijuana. Shower made noise when on. Fridge made a ticking sound all night. Manager was very friendly

Property and rooms need updating. Otherwise clean and helpful, responsive staff.

The property was dirty and not well maintained. The hallways smelled of smoke (non-smoking property) and hallways not vacuumed. Furniture and stove in poor condition. Towels and linens were old. I stayed because I had a long drive and was too late to cancel.

Staff was very friendly and helpful. Free coffee and snacks in the morning convenient. Room could’ve been cleaner but overall ok.

I requested new towels & bed sheets, they made me bring the old one n get the new one and do it all myself, no housekeeping only twice a month so pretty much u doing ur own things.. Wasn’t worth it!!!

They charged me for room I already booked and paid for through Travelocity and didn’t get my refund back yet

The staff was very helpful & the property is clean and well managed.

Thank you Anne Marie for assisting us with the check-in. It was raining hard and she allowed us to do an early check-in since we had nowhere to go. Much appreciated!😄

ABSOLUTELY NOT. I am not sure how the health department hasn’t shut this hotel down. There are illegal migrants staying here, the parking lot is filthy, not to mention the rooms are TERRIFYING they are so dirty. Never again

No pool, even though Expedia claims there is one.

Wonderful place!

The staff is amazing

This was the worse ever. Broken amenity and bad assistance from the stuff. Refrigerator leaking water underneath all night. Temperature too low freezing everting that I bought. I called the front desk reported but nobody show to fix. Faucet was leaking also. Limited towels. I have to take out my own trash. Bad lighting on the hallway. Too dark. Parking lot all dirty. Entrance the building too ugly and dirty carpet. When I got there the elevator was broken down. I have to carried my luggages up to the third floor. Also the staff was not friendly. Not a single smile in everyone faces when I aprochoed to them. Rude sometimes about trash disposal. So I don’t recommend that place to no one. Needs some serious and deep intervention from the corporations to save their name.

I cut the zip tie to find dry blood stains on the bed. I was so uncomfortable and could not sleep in that bed.

I cut the zip tie to find dry blood stains on the bed. I was so uncomfortable and could not sleep in that bed

Breakfast was Bad. Just some muffins, Tea / Coffee. Do not stay here in case looking for good breakfast options.

Very bad experience, the property is very old and deteriorating. Very bad smell and beware of cockroaches . Would not stay here again.

i stay more than 2 week in hotel no any cleaning or linen change of the room i kill 3 flies in the room you must take your trash bag to through it in room full of trash bag at end of corridor

Very nice hotel very clean

Staff was good, but apparently they don't provide room cleaning service for 2 weeks. We were planning to stay for multiple days, but ended up checking out in less than 12 hours. Property manager and staff were good and kind. The manager understood the situation and allowed us to check out early and gave some discount. Thanks to them.

I have booked kitchen room for 3 nights. Neither my stove top nor my room lights were working for 2 nights

Best place to stay

Staff was very nice.

Very rude staff and dirty room also had no pots and pans for two days

This is the worst hotel. It had roaches it smelled. The refrigerator didn't work. Wasn't no staff to tell about the problem either they were sleep. Terrible.

Location, cost, service.

Amazing checkout with amanda

I had a really bad experience there

We left right after checking in. Not a place you stay for a weekend. It felt not safe still had glass up between the employee and customer. They said it was because of covid but felt like it was for safety.

You have to summon the front desk person with a doorbell whenever you need someone, but they did come and were always helpful. There are ZERO supplies in the kitchenette in the room, and you must request each thing you might need - I am guessing this is to keep theft/costs/cleaning down, so that's fine. The "breakfast" is some packets of oatmeal and gross packaged muffins, plus coffee and tea (again, I wouldn't expect more, just FYI). The room itself was quite banged up and dated, no surprise. Bathroom was clean enough I guess, as with the bedding. I'd spend more next time, lesson learned! At least the location was great.

-People sleeping in the hallway. -Hallway carpets and walls very dirty on third floor -No shampoo, lotion, or conditioner -Ac unit/heater very noisy -Morning front desk person looked very unprofessional, very rude and looked as if she just woke up. Hair a mess, shirt in tucked and dirty -Air vents in bathroom extremely dusty and brown, hasn't been cleaned in years -Bad smells everywhere

There were bugs in the bathroom and furniture is in poor condition

Clean. The kitchen looked like it was never wiped down. There were little flies (fruit/drain flies all around the room. Room also had musky smell. The hallway outside smelles like garbage.

Awesome

Poor building

Quite sure this location is utilized for temporary homeless housing. People sleeping in the waiting area, shirtless man doing laundry in community laundry area, lots of adult men standing around outside most of the day and evening. No doors working to get in with the exception of front door. Breakfast options poor. Room was in fair condition. I did not feel safe but was told no option to cancel and receive any refund.

The hotel was fine, nothing fancy. It was very clean. However, there was a lamp in the bathroom for lighting as the overhead light was not working. A little sketchy neighborhood as was set off the road in a cul-de-sac. Would not recommend for female traveling alone. Breakfast was granola bars and packaged muffins.

It was out of the way, but it felt safe enough.

It smelled walking into the hotel. The first room we got wasn’t clean. Had to go back to the desk for a new room. It’s very out dated. Bed felt like a spring was going to come through. Bathroom door doesn’t stay shut. I think it’s time to invest in remodeling

Hotel was really run down with large cracks in ceiling and shower but was clean and staff were very helpful and pleasant

No drinking water available, staff not friendly, some uncleanliness especially in the lobby .

Smells bad

The bathroom was awful. The kitchen was a joke. When we requested room service, we were promised the next day, and when went in next day, the person on the front desk said that were not staffed to service the room. Getting clean towels was a struggle. Wouldn't recommend this hotel for anyone. If possible, would've given negative rating.

I didn't expected that dirty

smell

Hotel is no smoking but when I enter into the room lot of smoking smell and room floor was not in clean condition. Overall not happy with stay.

This hotel felt like a motel - ppl in back parking lot bbq'ing obviously ppl lived there- it seemed like a hostel. The room large but felt really dirty.

The room we were originally assigned smelled terrible. We went to the front desk to ask for a new room and the girl working the desk knew what I wanted before I even said it. She was nice enough, but it seemed like this is a common occurrence. We were given a new room that was ok at best. I would not stay here again. No ice machine in the whole building.

It was an average hotel. The room did not seem clean and the bathroom was very rundown with a leaky, noisy toilet. People were very loud on my floor.

We had a non-smoking room and the cigarette smell hit you when you opened the door.

The property is very nice along with the staff.Just need to coordinate with them on the house keeping staff.After 14 days they should have you scheduled.You may have to re.ind them.

You get for what you pay for. Decent for a quick overnight stay but condition of the room was quite disappointing. The TV in our room did not work. The bathroom was worrisome and overall cleanliness was questionable. We asked to switch rooms. Condition of 2nd room was better than the first but not great.

Given the wrong room at first - no remote - asked for pillows - told no - lights didn't have a switch

This hotel was great, minus the fact that you can feel every spring in the beds.

A little depressing atmosphere dogs barking room smelled like dogs. Just not a nice experience.

I like the fact each room had a kitchen in them

Ok

All is shabby.

They changed my room reservation and initially didn’t have a solution. Then I left an item in the room. I’ve called for 2 days and have been unable to connect directly with the property. Every time I call they connect me to some foreign booking department. They just keep telling me to call the property and give me the same # over and over again!

Large room and hall ways. Kitchenette in room with full size refrigerator freezer, two burnerstove, sink and micro-wave. Great for an extended stay. Room was comfortable and clean. Bed was comfortable.

We did Not stay, because the rooms they gave us were dirty and with food garbage the bathrooms worse.

My Techs said that the hotel was very dirty. They did not like the cleanliness in this location. I was surprised based on the reviews.

Staff was verk nice

Hotel is old and not well maintained