Springhill Suites By Marriott Orlando Altamonte Springs
About Springhill Suites By Marriott Orlando Altamonte Springs
Located 9.3 miles from Kia Center, SpringHill Suites Orlando Altamonte Springs/Maitland offers 3-star accommodations in Orlando and has a fitness center, a garden and a shared lounge. The property is around 9.3 miles from Church Street Station, 10 miles from Camping World Stadium and 15 miles from Holy Land Experience. The hotel has an indoor pool, hot tub and a 24-hour front desk. The rooms include air conditioning and a flat-screen TV, and some accommodations at the hotel have a safety deposit box. The rooms will provide guests with a closet and a coffee machine. Guests at SpringHill Suites Orlando Altamonte Springs/Maitland will be able to enjoy activities in and around Orlando, like hiking, fishing and canoeing. A business center and vending machines with snacks and drinks are available on site at the accommodation. Addition Financial Arena is 15 miles from SpringHill Suites Orlando Altamonte Springs/Maitland, while Spectrum Stadium is 16 miles from the property.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Luggage storage
- Full kitchen / kitchenette
- In-room refrigerator
- Pool
- Spa / sauna
- Family friendly
- Wheelchair accessible
- Public transit access
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
The hotel is generally praised for its cleanliness, comfortable rooms, and friendly staff. The location is also frequently mentioned as a positive aspect. However, some guests have complained about the breakfast, with some finding it limited in variety and others finding it to be of poor quality. There are also a few complaints about maintenance issues and the lack of room service.
- Cleanliness
- Comfortable rooms
- Limited or poor quality breakfast
- Maintenance issues
- 5/5
Great breakfast pretty good room comfortable- clean - I love it
- 4/5
Very good
- 5/5
Excellent Hotel With Friendly & Accomodating Staff. Clean & Worked Well For Our Extended Stay. Thanks
- 4/5
Room was clean staff was great breakfast was good just need more options on the hot food eggs and pork sausage was a lil boring if staying there for more than one night but we accepted it overall great stay
- 5/5
Cleanliness
- 4/5
This property is clean, but dies need a few updates. Mark, at the check in counter, was really nice and helpful. The lithchen staff also very nice. Breakfast was good.
- 5/5
Exceptional
- 4.5/5
Superb
- 5/5
Very cozy and comfortable
- 5/5
I had a great experience at this hotel. Ebony at the front desk was amazing and provided excellent customer service. She was very helpful and went above and beyond, and handled everything with such kindness and professionalism. Employees like Ebony truly make a difference. Thank you again!
- 5/5
Great experience and location was centrally located near everything.
- 4/5
Decent room, breakfast was okay.
- 4/5
Very good
- 5/5
The breakfast was really good. Location was great. Staff was so personable and they were accommodating with the changes I had to make. Nothing that I didn't like.
- 5/5
The breakfast was really good. Location was great. Staff was so personable and they were accommodating with the changes I had to make. Nothing that I didn't like.
- 5/5
Exceptional
- 4/5
Great for an overnight stay. Sofa sleeper appeared to need cleaning. Everything else was good.
- 5/5
Exceptional
- 5/5
Exceptional
- 5/5
Everything Nothing everything was good
- 5/5
Everything Nothing everything was good
- 5/5
I thoroughly enjoyed my stay. The Staff were extremely kind and personable and answered all of my questions with a pleasant disposition. My family thoroughly enjoyed their stay as well. They especially enjoyed the amenities and the beauty of the property. I noticed there was only one parking spot for handicapped parking. I am a Disabled Veteran as well as the two guests who accompanied me. I was able to park in the handicapped spot as I was the only one who drove and my family appreciated not having to walk far as they were recovering from surgery.
- 5/5
I thoroughly enjoyed my stay. The Staff were extremely kind and personable and answered all of my questions with a pleasant disposition. My family thoroughly enjoyed their stay as well. They especially enjoyed the amenities and the beauty of the property. I noticed there was only one parking spot for handicapped parking. I am a Disabled Veteran as well as the two guests who accompanied me. I was able to park in the handicapped spot as I was the only one who drove and my family appreciated not having to walk far as they were recovering from surgery.
- 5/5
Everything was great, from the staff to the rooms. Comfy bed, spacious room, clean and the front desk employees were so nice. Definitely will book again when I come back to Orlando.
- 5/5
Everything was great, from the staff to the rooms. Comfy bed, spacious room, clean and the front desk employees were so nice. Definitely will book again when I come back to Orlando.
- 5/5
Very nice and clean How clean it was and the staff very professional and very attentive to your needs
- 5/5
Exceptional
- 5/5
Very nice and clean How clean it was and the staff very professional and very attentive to your needs
- 3/5
Staff was really nice The property could use some work , maintenance wise. You can tell it’s starting to look its age. Plus housekeeping should clean the room every day
- 3/5
Staff was really nice The property could use some work , maintenance wise. You can tell it’s starting to look its age. Plus housekeeping should clean the room every day
- 4/5
Very good
- 5/5
- 4/5
I enjoyed my stay. The hotel was close to everything I needed. The room.was clean and comfortable
- 5/5
T
- 0.5/5
Bad
- 3/5
The AC kicked on repeatedly all night and is loud. The texture and color of walls was not inviting and was to be honest somewhat depressing.
- 4.5/5
It was clean and near the field my daughter was playing at.
- 5/5
Exceptional
- 5/5
The breakfast was comprehensive. It included items not found in every hotel dining room. The facilities were very good. I used the pool for an extended time on one day and had it all to myself. My wife and I shared the fitness room with a couple other very congenial people. The staff was EXCELLENT!! We had very good service from our maid who made sure we had everything we needed and kept our room clean. The woman Sandee at the desk went far beyond the usual service in getting an expensive book back to me that I had left behind in the nightstand drawer. First, she verified that the book had been turned in by that wonderful maid, and then she did a yeoman's work to arrange for shipping the item back to me. I cannot praise the staff enough. A longer stay?
- 5/5
The breakfast was comprehensive. It included items not found in every hotel dining room. The facilities were very good. I used the pool for an extended time on one day and had it all to myself. My wife and I shared the fitness room with a couple other very congenial people. The staff was EXCELLENT!! We had very good service from our maid who made sure we had everything we needed and kept our room clean. The woman Sandee at the desk went far beyond the usual service in getting an expensive book back to me that I had left behind in the nightstand drawer. First, she verified that the book had been turned in by that wonderful maid, and then she did a yeoman's work to arrange for shipping the item back to me. I cannot praise the staff enough. A longer stay?
- 5/5
A lady at the front desk, never acknowledge me,chewing food, I asked her a question, she said yea I'll let them know. another staff member asked us to "keep it down" while we were getting coffee, we could barely hear one another. I didn't appreciate that
- 5/5
Clean room and Nice Staff friendly…
- 5/5
Good
- 5/5
Exceptional
- 5/5
location, clean, great breakfast, very personable staff
- 4.5/5
Breakfast was awesome - a lot of choices every day. The staff was very friendly and helpful.
- 5/5
NA
- 5/5
Everything was fine.
- 4/5
Na
- 4/5
I was expecting a "Welcome" bottled water for guest, but I guess I expected too much.
- 4/5
I was expecting a "Welcome" bottled water for guest, but I guess I expected too much.
- 4/5
Front desk was kind and extremely helpful. We enjoyed the pool and breakfast!
- 4/5
Front desk was kind and extremely helpful. We enjoyed the pool and breakfast!
- 5/5
Everything was great and showed exactly how it was described.
- 5/5
Everything was great and showed exactly how it was described.
- 5/5
Very comfortable and spacious.
- 5/5
Room was clean and nice amenities. Breakfast was very good
- 5/5
Room was clean and nice amenities. Breakfast was very good
- 5/5
Very nice room The breakfast
- 5/5
Staff was awesome, room super comfortable, breakfast quality wasn’t great, overall it was nice and I would stay here again.
- 5/5
Staff was awesome, room super comfortable, breakfast quality wasn’t great, overall it was nice and I would stay here again.
- 5/5
Clean, quiet, well maintained hotel
- 5/5
Clean, quiet, well maintained hotel
- 3/5
They eventually gave me a couple more towels and one bed blanket set. Oddly enough when I booked I said no housekeeping services, next thing I know the were in the room took all the towels and left three yet again. I again went down and had to get more towels. There was obviously a cat that had been in the room prior. My kid is highly allergic so that was fun. Even though they have a strict no animal policy. Service animals only. We found a few cat claws imbedded in the carpet alone with some pebble food under the couch when that was pulled out. Breakfast was ok. The dining room seating is very crowded. Should probably rethink that whole chaotic area for better flow. The food was what you would expect with free breakfast. Waffles, eggs, a meat patty and oatmeal. The fruit wasn’t the freshest so that was disappointing. We stayed in the 2 double suite and besides the front room the area around the beds was very limited. ZERO dresser or drawer space. Not likely to book again.
- 3/5
They eventually gave me a couple more towels and one bed blanket set. Oddly enough when I booked I said no housekeeping services, next thing I know the were in the room took all the towels and left three yet again. I again went down and had to get more towels. There was obviously a cat that had been in the room prior. My kid is highly allergic so that was fun. Even though they have a strict no animal policy. Service animals only. We found a few cat claws imbedded in the carpet alone with some pebble food under the couch when that was pulled out. Breakfast was ok. The dining room seating is very crowded. Should probably rethink that whole chaotic area for better flow. The food was what you would expect with free breakfast. Waffles, eggs, a meat patty and oatmeal. The fruit wasn’t the freshest so that was disappointing. We stayed in the 2 double suite and besides the front room the area around the beds was very limited. ZERO dresser or drawer space. Not likely to book again.
- 2.5/5
The staff was nice. The mirror in my room was dirty. The vents weren’t cleaned. I saw a dead roach at the bar. I’m a professional cleaner it’s certain thing customers look at first.
- 4.5/5
Breakfast was fantastic - great selection! Staff was incredibly helpful and friendly, kept the area very clean and stocked throughout the morning - accomodated extra requests. Wonderful start to the day!!! Although the room seemed very clean, it would be great to have the carpets removed and just a clean floor - there was a little bit of a musty smell in the room, and I think it was because of the carpet - but very clean overall!
- 4.5/5
Staff very kind both when we checked in and late in the evening. Mark was very accommodating. We liked the extra sink and the beds were very comfortable. Family did not like breakfast choices, expected scrambled eggs and bacon/sausage. Only other thing did not like was the short toilet, tough to get up off from it, especially for older people.
- 5/5
Great service
- 5/5
The front agent was delightful at checkin. I believe his name was Mark.
- 5/5
Clean room
- 5/5
Clean room
- 5/5
The staff is one of the best we have had a hotel, the breakfast was also great.
- 5/5
The staff is one of the best we have had a hotel, the breakfast was also great.
- 3/5
The room was okay, not in the best condition compared to other SpringHills. Our toilet didn’t work on the first night, however the maintenance people fixed it quick. The most of the staff was nice.
- 3/5
The room was okay, not in the best condition compared to other SpringHills. Our toilet didn’t work on the first night, however the maintenance people fixed it quick. The most of the staff was nice.
- 5/5
Everything was wonderful
- 5/5
Everything was wonderful
- 5/5
Great place and helpful employees. So pleasant
- 5/5
Great place and helpful employees. So pleasant
- 5/5
Great clean room spacious and staff was courteous and accommodating
- 5/5
Great clean room spacious and staff was courteous and accommodating
- 2/5
Staff was nice enough but this hotel cleanliness has gone down tremendously in just one year since I stayed here last. This will not be a hotel I revisit, no matter how cheap the rate is.
- 2/5
Staff was nice enough but this hotel cleanliness has gone down tremendously in just one year since I stayed here last. This will not be a hotel I revisit, no matter how cheap the rate is.
- 5/5
The staff was very friendly and helpful.
- 5/5
The staff was very friendly and helpful.
- 5/5
I wanted to stay an extra night to visit relatives in area but the rate was double, even with wife being a BonVoy member and me being prior military, Vietnam Era Vet…but service was excellent, rooms clean and roomy…
- 5/5
I wanted to stay an extra night to visit relatives in area but the rate was double, even with wife being a BonVoy member and me being prior military, Vietnam Era Vet…but service was excellent, rooms clean and roomy…
- 5/5
Always a great stay!
- 5/5
Always a great stay!
- 5/5
everything was good or better
- 5/5
everything was good or better
- 5/5
We love this place our second 🏡
- 5/5
We love this place our second 🏡
- 5/5
Staff always professional and accommodating. Clean and close to I-4
- 5/5
Staff always professional and accommodating. Clean and close to I-4
- 3/5
Breakfast was awful
- 3/5
Breakfast was awful
- 5/5
Breakfast had good options. The front desk gentleman was very sweet. We were there for a softball tournament and we were celebrating my birthday, and he brought out plates, cups and utensils for all of us despite the kitchen being closed. Such a sweet gesture.
- 5/5
Breakfast had good options. The front desk gentleman was very sweet. We were there for a softball tournament and we were celebrating my birthday, and he brought out plates, cups and utensils for all of us despite the kitchen being closed. Such a sweet gesture.
- 5/5
Excellent!
- 5/5
Excellent!
- 5/5
Staff were very pleasant
- 5/5
Staff were very pleasant
- 5/5
Ms. Sandy and Mr. Roan were excellent. Their service was above par. Also the room cleaning attendant were excellent. They took care of me to detail. I give them 5 STAR. Will stay back.
- 5/5
Ms. Sandy and Mr. Roan were excellent. Their service was above par. Also the room cleaning attendant were excellent. They took care of me to detail. I give them 5 STAR. Will stay back.
- 3/5
This hotel is very old and pretty worn down though. I am not sure why it has such high reviews. Our room smelled so musty and the a/c did not work. They were very helpful and gave us another which smelled better and the a/c worked. The rooms were fine and beds were comfortable. I am sure it is nice enough and passes the standard but we had stayed at a new hotel near the airport and so it was a big contrast. The hallways are so dark!! and the elevator was a bit eery and creepy. Loved the staff but wouldn't stay here again.
- 3/5
This hotel is very old and pretty worn down though. I am not sure why it has such high reviews. Our room smelled so musty and the a/c did not work. They were very helpful and gave us another which smelled better and the a/c worked. The rooms were fine and beds were comfortable. I am sure it is nice enough and passes the standard but we had stayed at a new hotel near the airport and so it was a big contrast. The hallways are so dark!! and the elevator was a bit eery and creepy. Loved the staff but wouldn't stay here again.
- 5/5
Great location and price. Friendly and clean.
- 5/5
Great location and price. Friendly and clean.
- 5/5
Very clean and easy to find
- 5/5
Very clean and easy to find
- 5/5
Awesome location, clean and great customer service.
- 5/5
Awesome location, clean and great customer service.
- 5/5
Great Customer Service. The rooms were very nice and clean. We travel to Orlando a few times throughout the year and will make this Hotel our “go to” stay Hotel when we’re in Orlando.
- 5/5
Great Customer Service. The rooms were very nice and clean. We travel to Orlando a few times throughout the year and will make this Hotel our “go to” stay Hotel when we’re in Orlando.
- 5/5
Clean room and friendly staff
- 5/5
Clean room and friendly staff
- 5/5
Front desk manager was pleasant and very helpful. Room was clean and well appointed. Would definitely stay again.
- 5/5
Front desk manager was pleasant and very helpful. Room was clean and well appointed. Would definitely stay again.
- 5/5
Ideal for business travel
- 5/5
Ideal for business travel
- 5/5
Excelente hotel
- 5/5
Excelente hotel
- 4/5
Nice hotel, good location
- 4/5
Nice hotel, good location
- 3/5
Now I have 2 charges on card one is supposed to fall off but this is concerning that this happened in the 1st place. When I went to check out there was another person who had been doubled charged too.
- 3/5
Now I have 2 charges on card one is supposed to fall off but this is concerning that this happened in the 1st place. When I went to check out there was another person who had been doubled charged too.
- 1/5
Hotel is old nothing updated. Carpet in room and hallways are dirty and smells awful. I had to leave the hotel.
- 1/5
Hotel is old nothing updated. Carpet in room and hallways are dirty and smells awful. I had to leave the hotel.
- 5/5
I asked for a crib and the person at lobby went above and beyond to get one to my room as soon as possible, given that the person in charge of doing that was gone for the day.
- 5/5
I asked for a crib and the person at lobby went above and beyond to get one to my room as soon as possible, given that the person in charge of doing that was gone for the day.
- 2/5
I reserved 2 king suites with a pull out bed in each room only to find one room with a queen bed & no pull out bed. When I confronted the front desk about it, they told me it was a king with a pull out bed but it clearly wasn’t because the other room was a king.
- 2/5
I reserved 2 king suites with a pull out bed in each room only to find one room with a queen bed & no pull out bed. When I confronted the front desk about it, they told me it was a king with a pull out bed but it clearly wasn’t because the other room was a king.
- 5/5
Good
- 5/5
Good
- 5/5
Excellent front desk staff. Super clean room and bathroom. Separate work desk, sitting area with TV and a handy kitchenette with sink. The furnishings were in excellent condition and the room was very comfortable!
- 5/5
Excellent front desk staff. Super clean room and bathroom. Separate work desk, sitting area with TV and a handy kitchenette with sink. The furnishings were in excellent condition and the room was very comfortable!
- 4/5
The guy that checked mw in was super nice and accomodated my request to be near the elevator. Breakfast did have choices and the quiche was very tasty. The toliets sit low and updating the AC units would be a nice upgrade. Only atayed one night and it was comfortable enough.
- 4/5
The guy that checked mw in was super nice and accomodated my request to be near the elevator. Breakfast did have choices and the quiche was very tasty. The toliets sit low and updating the AC units would be a nice upgrade. Only atayed one night and it was comfortable enough.
- 5/5
It was great
- 5/5
It was great
- 5/5
I appreciate the extra effort from Sandee
- 5/5
I appreciate the extra effort from Sandee
- 5/5
Sander was great. Thank you
- 5/5
Sander was great. Thank you
- 3/5
No hot
- 3/5
No hot
- 5/5
Will Stay Again!
- 5/5
Will Stay Again!
- 4/5
The staff, however is very friendly
- 4/5
The staff, however is very friendly
- 4/5
Just an fyi.. the pullout sofa did not open all the way because there was no room to take it out all the way since the bed was there. it overlapped to the bed a few inches which was not safe . I think the location of the sofa needs to be changed. The breakfast was good and like i said the receptionist at checkin was very helpful and kind.
- 4/5
Just an fyi.. the pullout sofa did not open all the way because there was no room to take it out all the way since the bed was there. it overlapped to the bed a few inches which was not safe . I think the location of the sofa needs to be changed. The breakfast was good and like i said the receptionist at checkin was very helpful and kind.
- 5/5
The property is conveniently located to shopping areas, highways access, and restaurants.
- 5/5
The property is conveniently located to shopping areas, highways access, and restaurants.
- 4/5
Second time staying there. Great service! I will definitely return.
- 4/5
Second time staying there. Great service! I will definitely return.
- 5/5
Reception staff where great!
- 5/5
Reception staff where great!
- 5/5
- 5/5
- 5/5
Great for business trips
- 5/5
Great for business trips
- 4/5
The employees were very nice.
- 4/5
The employees were very nice.
- 5/5
We had a one night stay at this hotel. It's conveniently located near shopping and dining options. The hotel is clean, nice, and offers a decent breakfast. I would stay at this hotel again.
- 5/5
We had a one night stay at this hotel. It's conveniently located near shopping and dining options. The hotel is clean, nice, and offers a decent breakfast. I would stay at this hotel again.
- 5/5
I had a wonderful time with my grandkids and they enjoyed the pool and the breakfast and the room was clean and beautiful.. can't wait to go back.
- 5/5
I had a wonderful time with my grandkids and they enjoyed the pool and the breakfast and the room was clean and beautiful.. can't wait to go back.
- 5/5
The staff were very pleasant and welcoming, they made sure you had everything you needed and greeted you every time you entered the building. Their complementary breakfast was amazing they had a good variety of foods. Check in and checkout was a breeze. I would definitely stay again if I was in the area
- 5/5
The staff were very pleasant and welcoming, they made sure you had everything you needed and greeted you every time you entered the building. Their complementary breakfast was amazing they had a good variety of foods. Check in and checkout was a breeze. I would definitely stay again if I was in the area
- 4/5
convenient for this unscheduled trip. Clean and efficient. sadly we were there during a baseball tournament weekend so it was packed
- 4/5
convenient for this unscheduled trip. Clean and efficient. sadly we were there during a baseball tournament weekend so it was packed
- 5/5
Absolutely HANDS DOWN - the only hotel I will stay at!! After searching and searching through endless reviews this is the only hotel that held true to its reviews!! Clean, beautiful rooms, fresh towels and fresh bedding ! Rooms are comfortable, beds are perfect, the hotel smells AMAZING ON ALL FLOORS - the staff is impeccable !! Breakfast was fresh and very efficient (no crazy lines with kids running around) and they even have a small kiosk filled with snacks and ice cream treats you can pay for at your convenience. Check in/out was easy!! Make sure you see Glory or Mike , they’re the nicest & always so accommodating !!!
- 5/5
Absolutely HANDS DOWN - the only hotel I will stay at!! After searching and searching through endless reviews this is the only hotel that held true to its reviews!! Clean, beautiful rooms, fresh towels and fresh bedding ! Rooms are comfortable, beds are perfect, the hotel smells AMAZING ON ALL FLOORS - the staff is impeccable !! Breakfast was fresh and very efficient (no crazy lines with kids running around) and they even have a small kiosk filled with snacks and ice cream treats you can pay for at your convenience. Check in/out was easy!! Make sure you see Glory or Mike , they’re the nicest & always so accommodating !!!
- 4/5
Good
- 4/5
Good
- 4/5
Great except for the one working elevator. But an overall good experience
- 4/5
Great except for the one working elevator. But an overall good experience
- 5/5
The breakfast was okay, they didn’t have any fresh fruit. I enjoyed everything else! I definitely will book it again Carmen!
- 5/5
The breakfast was okay, they didn’t have any fresh fruit. I enjoyed everything else! I definitely will book it again Carmen!
- 5/5
I really liked the hotel
- 5/5
I really liked the hotel
- 5/5
Immaculate property! Clean, great room, nice comfy bed - stayed in a king suite with a sofa bed separated by a partial room divider. High tech flat screens in both areas. Bathroom spacious and well lit. Room rug seems newer. Good a/c. Quiet. Hospitable staff and service. Enjoyed a good breakfast with many options.
- 5/5
Immaculate property! Clean, great room, nice comfy bed - stayed in a king suite with a sofa bed separated by a partial room divider. High tech flat screens in both areas. Bathroom spacious and well lit. Room rug seems newer. Good a/c. Quiet. Hospitable staff and service. Enjoyed a good breakfast with many options.
- 4/5
Mark at the desk was awesome. He was friendly, welcoming and professional. Housekeeper had a language issue; she did not do the sofa bed intentionally after I requested it, after three nights on a row; the only low point of our stay. Breakfast was adequate. Might be back in the near future.
- 4/5
Mark at the desk was awesome. He was friendly, welcoming and professional. Housekeeper had a language issue; she did not do the sofa bed intentionally after I requested it, after three nights on a row; the only low point of our stay. Breakfast was adequate. Might be back in the near future.
- 5/5
Nice rooms and breakfast was ok… it was free!
- 5/5
Nice rooms and breakfast was ok… it was free!
- 5/5
Comfortable bedding.
- 5/5
Comfortable bedding.
- 5/5
Exceeds expectations
- 5/5
Exceeds expectations
- 4/5
As you entered the hotel, you can smell the aroma of cleaning products which is great. Not to much space in the bedroom or bathroom area. The bed pillows need to be replace, firmness has been worn out. Room was very clean. Breakfast, the oatmeal and sausages was the only good thing from the breakfast hot bar. Waffle was not appealing, taste like an ingredient was missing. I wish the Breakfast was similar to Springhill in Winter Park Florida. All staff members were friendly also helpful from checking in process to checking out.
- 4/5
As you entered the hotel, you can smell the aroma of cleaning products which is great. Not to much space in the bedroom or bathroom area. The bed pillows need to be replace, firmness has been worn out. Room was very clean. Breakfast, the oatmeal and sausages was the only good thing from the breakfast hot bar. Waffle was not appealing, taste like an ingredient was missing. I wish the Breakfast was similar to Springhill in Winter Park Florida. All staff members were friendly also helpful from checking in process to checking out.
- 5/5
Excellent service
- 5/5
Excellent service
- 5/5
Good place to stay in Altamonte Springs
- 5/5
Good place to stay in Altamonte Springs
- 5/5
The property was great. Marck at the front desk was very nice
- 5/5
The property was great. Marck at the front desk was very nice
- 5/5
This was my third time at the property so I’ve become acquainted with some of the staff. They treated me like a king. All of the staff were friendly, helpful and willing to go above and beyond for any request I had. If I could rate them 10 stars I would.
- 5/5
This was my third time at the property so I’ve become acquainted with some of the staff. They treated me like a king. All of the staff were friendly, helpful and willing to go above and beyond for any request I had. If I could rate them 10 stars I would.
- 4/5
The employees were very friendly
- 4/5
The employees were very friendly
- 2/5
I won't stay at this particular hotel again.
- 2/5
I won't stay at this particular hotel again.
- 5/5
Amazing
- 5/5
Amazing
- 5/5
The hotel is clean and the room was clean.
- 5/5
The hotel is clean and the room was clean.
- 5/5
Everything was super clean. The breakfast wasn’t super good, but it has all the basics. The room is nice if you need to work from the hotel. We liked out stay here
- 5/5
Everything was super clean. The breakfast wasn’t super good, but it has all the basics. The room is nice if you need to work from the hotel. We liked out stay here
- 5/5
great centre location
- 5/5
great centre location
- 5/5
Very nice staff and easy check-in. Quiet in the room. I accidentally left my charger when I checked-out but was able to recover it the next afternoon.
- 5/5
Very nice staff and easy check-in. Quiet in the room. I accidentally left my charger when I checked-out but was able to recover it the next afternoon.
- 5/5
.
- 5/5
.
- 5/5
This has to be the cleanest place I have ever stayed in the US and I’m a US citizen. Usually I bring in my container of disinfecting wipes to clean the floor and shower walls. This place was spotless and I’m including in the corners and the base of the floors. All of the staff I encountered were friendly and helpful. I may just limit all my vacations to Altamonte Springs. 😀
- 5/5
This has to be the cleanest place I have ever stayed in the US and I’m a US citizen. Usually I bring in my container of disinfecting wipes to clean the floor and shower walls. This place was spotless and I’m including in the corners and the base of the floors. All of the staff I encountered were friendly and helpful. I may just limit all my vacations to Altamonte Springs. 😀
- 5/5
The room had a fishy smell when we got there but they took good care of us.
- 5/5
The room had a fishy smell when we got there but they took good care of us.
- 5/5
Great hotel
- 5/5
Great hotel
- 4/5
Good
- 4/5
Good
- 5/5
We really enjoyed our stay here. Room was very clean and very comfortable. Location for us couldn’t be beat!
- 5/5
We really enjoyed our stay here. Room was very clean and very comfortable. Location for us couldn’t be beat!
- 5/5
Great hotel
- 5/5
Great hotel
- 1/5
The room 219 had no hot water for me and, my family.
- 1/5
The room 219 had no hot water for me and, my family.
- 5/5
Good spot
- 5/5
Good spot
- 5/5
Everything is very good
- 5/5
Everything is very good
- 5/5
Everything is great
- 5/5
Everything is great
- 4/5
Whirlpool in the hot tub did not work. Breakfast was nice. Kids enjoyed the stay too.
- 4/5
Whirlpool in the hot tub did not work. Breakfast was nice. Kids enjoyed the stay too.
- 5/5
It was very nice, clean and the free breakfast was a great spread!
- 5/5
I stay at this location every time I am in Orlando. Rooms are great and very clean, staff is amazing, close to the highway, right by a mall and great restaurants. Love this location.
- 5/5
Nice okace
- 5/5
Weekend stay. The room is spacious and comfortable. The grounds were clean, the room was clean. Breakfast was good and the coffee is great. I would stay here again. We came to visit Harry Leu gardens so it wasn’t far from that for us.
- 5/5
The guy who check us in was amazing, so friendy and quick. Definitely will come back.
- 3/5
Rooms seemed cramped. Hard to see tv from the bed. One tv for sitting area and bedroom and couldn’t turn it directions. Hair dryer was broke and had to go downstairs to get a new one.
- 4/5
Only suggestion bigger or more firm pillows
- 5/5
Staff very friendly.
- 4/5
The lighting in the room was not great. Mark did a great job checking us in and taking care of our senior needs. The rest of the front desk staff were very good. The breakfast workers were also very good. There was a good breakfast selection.
- 5/5
We loved the breakfast food and variety The rooms were very clean and big and loved having the sitting area It was nice having an indoor pool and jacuzzi! Christina and Mark were awesome!
- 5/5
Very clean. Friendly staff. Great location.
- 5/5
The service was excellent and very friendly. The room set up was fantastic; split layout and separated sink/vanity from the bathroom. Bed was very comfortable, the shower was lovely, and spacious with great water pressure. Breakfast was awesome. It was a lovely stay.
- 5/5
Late checkout is at 11:30am, only downside.
- 1/5
No hot water for shower before my party I was attending.
- 5/5
Stay was fine but the downside was the was no storage for your clothes.
- 4/5
Very clean. Nice staff. Beds were a bit firm.
- 5/5
Love this property! Very clean hotel and the staff is always friendly. This is my go to hotel when I visit Orlando.
- 4/5
Don’t like the one ply toilet paper
- 5/5
Staff person at check-in was very helpful, courteous and efficient. The property is very clean and well maintained. The bedroom, bathroom and all common areas were very clean. Breakfast was good. This is a perfect example of how to run a hotel. I would certainly stay here again.
- 5/5
Nice staff, very clean and great breakfast.
- 5/5
was here for a music festival and the hotel staff was able to get us a room earlier than expected and they were so so kind! room was spotless and so comfy!
- 5/5
It was excellent great stay very clean and nice. Great customer service
- 2/5
Room had a mild smell of mold and felt stuffy. Also sheets were dirty in one of the bed. Brought it to the attention of the night time manager. After a long day and flight, it is unfortunate that what it is advertised it’s not what you actually paying for. Very disappointed with my night stay!!
- 5/5
Smells clean. Looks clean. Comfortable beds. Low price. Right off I 4 - close to Leu Garden area where we went to for an event. Indoor Pool and Hot tub to play or relax. Breakfast had a bit of something for everyone.
- 5/5
The hotel was very comfortable, clean and excellent staff.
- 5/5
Friendly staff.
- 5/5
Just as described
- 5/5
Everything is very good but I think they can improve the breakfast
- 5/5
The room was nice, very clean, good smell and nice people in front desk and breakfast area