The Westin Alexandria Old Town
About The Westin Alexandria Old Town
Blending elegance and comfort in the exclusive Carlyle section of Alexandria's Old Town, this hotel offers luxurious accommodations, and first-class amenities, only a short distance from the sites of Washington, D.C. The Westin Alexandria is ideally located only 3 blocks from the King Street metro station, allowing guests to easily explore the surrounding area. Ronald Reagan National Airport and Interstate 495 are also nearby. With completely nonsmoking guestrooms, exclusive bed linens and a dedicated concierge service to help plan the day's activities, every stay at the Alexandria Westin is sure to be enjoyable. Guests can also enjoy a gourmet meal at the hotel's on-site restaurant, Trademark Drink And Eat. The George Washington Masonic National Memorial is less than 1 mi from the property.
Amenities
- Wi-Fi
- On-site parking
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Valet parking
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
Reviews
The Westin Hotel in Alexandria is generally praised for its location, cleanliness, and friendly staff. However, some guests have expressed dissatisfaction with certain aspects of the service and facilities.
- Great location for visiting DC and the Smithsonian
- Friendly and helpful staff
- Poor breakfast service
- Bathroom issues such as loose fixtures and poor water temperature control
- 4/5
Room was clean.
- 4/5
Very good
- 5/5
Exceptional
- 5/5
Hotel is beautiful and clean. Staff was welcoming and checked us in quickly.
- 5/5
Nice
- 3.5/5
Good
- 5/5
$45 Valet was only option
- 5/5
Clean room, friendly staff.
- 5/5
The room was very clean. The bed was very comfortable- I slept great. Staff were extremely friendly and helpful. There was a great restaurant down stairs, as well as a nice coffee place with delicious pastries. I couldn’t think of a single thing that they did not offer. And it was conveniently located to many things, in a great neighborhood. Would definitely recommend, and would stay here again.
- 5/5
Exceptional
- 5/5
Very comfortable bed, very clean, great restaurant and room service, friendly front desk staff! Close to King St. metro and very walkable neighborhood. Definitely would stay here again!
- 5/5
I liked the assistance from the front desk and the outside staff and the room staff and the restaurant staff.
- 5/5
Quiet and clean area. Convenient and if you like to walk it was a nice walking distance to King Street. Panera was around the corner and CVS a few blocks down.
- 5/5
Beautiful hotel that's situated within a great distance of everything. The room was clean and very spacious and would stay here again in the future!
- 5/5
Exceptional
- 5/5
Breakfast could have been better if there was more than one waitress.
- 4/5
Very good
- 5/5
Clean sheets Staff helpful Restaurant was good
- 4.5/5
Superb
- 5/5
Room was clean, facility was well maintained and everyone very accommodating.
- 5/5
We arrive late and everyone was very polite and helpful. The room was fantastic, food at the restaurant great (coffee in the morning was excellent). Location and cleanness was the best.
- 5/5
The hotel is very nice, with easy access to all that Alexandria has to offer. The staff were wonderful - always friendly and always willing to help. The on-site restaurant had great food, and the little coffee shop in the lobby was great every morning. This is where I’ll stay next time I’m in Alexandria.
- 5/5
Exceptional
- 5/5
The room was very comfortable. Breakfast was ok but kind of expensive for what was provided.
- 5/5
Excellent all around!! strategic location. Great restaurants and cafés nearby. Dog friendly love it.
- 4.5/5
The cleanliness and the comfort. The breakfast was delicious The propert location was a little misleading. Thought the hotel was closer to old town
- 4.5/5
The propert location was a little misleading. Thought the hotel was closer to old town
- 5/5
Good choice for old town!
- 5/5
The hotel is nice and a good area. The room was clean and the staff were friendly. The on-site restaurant was good.
- 3.5/5
Good
- 5/5
CLEAN
- 5/5
The room was clean and comfortable.
- 5/5
Great stay
- 5/5
Good stay
- 4/5
Quiet location in walking distance of nearby restaurants and shopping center. Location gives city hall vibes with the layout and nice area to take a stroll. Snack area is stocked well. Restaurant food is tasty. No free parking and the valet can take a long time to fetch your car if it gets to peak hours. This place has a huge conference hall so seems company events are something that happens often. Should consider getting more staff to manage that. Waited 35-40 minutes at Noon when tons of people started pouring in for a company event.
- 4/5
Quiet location in walking distance of nearby restaurants and shopping center. Location gives city hall vibes with the layout and nice area to take a stroll. Snack area is stocked well. Restaurant food is tasty. No free parking and the valet can take a long time to fetch your car if it gets to peak hours. This place has a huge conference hall so seems company events are something that happens often. Should consider getting more staff to manage that. Waited 35-40 minutes at Noon when tons of people started pouring in for a company event.
- 4.5/5
Superb
- 5/5
Classy hotel, good location and reasonable fee for parking.
- 5/5
Everything about this hotel was great. The staff, the room itself, the cafe with its delicious coffee and fresh pastries, the restaurant with both great food and ambiance, the cleanliness and the location. You can't go wrong by staying here. VERY highly recommended!
- 5/5
No
- 5/5
Room was very clean, front desk people very competent and friendly. Great choice for breakfast and their La Colombe coffee to die for!
- 5/5
The location of the hotel was perfect for our stay in the DC area. We were about a 10 minute walk from the metro station which was great. There was a free shuttle available to take us to the waterfront. When the shuttle isn't available, we walked to the metro station and took the free King Street Trolly. Happy Hour was nice and we had a lovely dinner at the restaurant.
- 5/5
Staff were very friendly. Place was clean. Room was roomy. Valet was a little busy but they were friendly and worked quickly to get our cars in a timely manner. I would recommend this hotel and I will absolutely stay here again.
- 5/5
Breakfast was great. Rooms clean and modern
- 4/5
I came here with my fiancé and service dog for Bloom Fest and a quick weekend getaway. Everything was fine. Just be aware that parking is either valet or street meter parking or self parking at a lot. There’s no free parking. Unfortunately we didn’t get a chance to use the gym or any other amenities as it was packed and a busy weekend (bloom fest, no kings rally, and other events happening)
- 5/5
The hotel was beautiful. The decor was on point, the bathroom was clean, the shower was relaxing and the staff was friendly and welcoming.
- 5/5
Our stay at the Westin was great. Our rooms were clean, but what really made our stay was the staff. Everyone we encountered was very friendly. The free shuttle service was wonderful. A special acknowledgement to Solomon, who drove us to the Metro center.
- 5/5
Room was clean
- 5/5
Didn’t travel with a pet. Staff were excellent and very h
- 4/5
Very good
- 5/5
We have stayed at this Westin 3 times in 6 weeks for business. Always clean, accomodating staff, and very, very pet friendly. It is in a part of Alexandria petfext for business stays - not too many tourists. Resturant and menu make in-house dining a very viable option.
- 4.5/5
The shower pressure was awful trickled out and the bed was a little hard
- 5/5
Great location. Parking a bit frustrating.
- 5/5
Very 🙂nice
- 5/5
Great hotel
- 5/5
Clean, beautiful, spacious, wonderful staff No exhaust fan in the bathroom
- 5/5
Clean, beautiful, spacious, wonderful staff No exhaust fan in the bathroom
- 4.5/5
Superb
- 5/5
Great stay !
- 5/5
Slightly dated but excellent.
- 3/5
Zero hot water at 7 am on a winter day in above Ave brand not acceptable
- 5/5
Check in was easy, the staff was absolutely amazing and accommodating to my needs
- 5/5
Great time
- 5/5
Staff was great, rooms were clean and the bonus a few restaurants are within walking distance and even a 7-Eleven
- 4/5
Clean room, courteous staff and food was good in the restaurant.
- 5/5
Room was very very clean. Staff very helpful
- 5/5
Room was clean and very spacious. I picked this hotel because of their very reasonable pet fees. It did not disappoint. Restaurant was very good, every employee throughout was very nice and helpful. They have valet, but i used a lot a block away for 10.00. I felt very safe in the entire area. It is about a half hour walk to old town but an easy enjoyable walk. There are good restaurants closer to the hotel if you are not into the Old Town scene. Hotel has a happy hour that looked pretty good. Good stay, will go again
- 5/5
Great stay
- 3/5
Excellent front desk staff. Room was clean and comfortable. Great room service staff, food was okay, not worth the price. In addition to the $50 incidental fee you’re charged at check in, you’re also charged a $50 “incidental “ fee each time you order room service??? Take away: a stay at the Westin is fine - just don’t order room service.
- 5/5
Great customer service
- 5/5
Fantastic staff that anticipated our needs the entire stay. Great place for a reunion or convention!
- 5/5
Didn’t eat breakfast, room was very clean and comfortable with a great city view. Only complaint was the individuating the next floor up above my room had a child who ran around constantly so it became pretty noisy and aggravated to hear continuously.
- 5/5
Amazingly attentive staff. Quiet rooms. Good food. All in a great location.
- 1/5
You entered my name wrong! It took a long time to check in.
- 5/5
Another successful Expedia booking! I got an excellent deal on this hotel AND it was super nice inside. Staff was very friendly and helpful. They even let me park in the valet circle long enough to unload my car and park elsewhere (it would have been $35-45 a night to park at this hotel). We were also able to check in early. Would absolutely stay here again.
- 5/5
Great stay
- 5/5
This hotel was incredible, clean, modern, attentive. I booked the double bedroom and it was huge, the beds were soft, they included a robe and gave me a voucher for booking with Expedia!
- 5/5
The bed deserves its own five stars. I laid down at 1 PM and accidentally slept until 4:30 AM the next day. Clean room, peaceful environment, and exactly the kind of comfort you hope for in a Westin stay. Zero complaints.
- 5/5
Clean rooms and customer service!!
- 5/5
My room was ready super earlt
- 4/5
Roo cleaning staff
- 5/5
Good stay
- 4/5
The room was a good size. Staff was welcoming 11:30 at night.Thank you for your patience.
- 5/5
Room was excellent staff was wonderful
- 5/5
The place was very clean and I appreciated the professionalism of the staff.
- 5/5
Super clean! Excellent stay! Thank you
- 5/5
n/a
- 5/5
Awsome stay
- 5/5
Great
- 5/5
Great stay
- 5/5
The room was very clean, the staff friendly and the location was great! Also beautifully decorated!
- 5/5
Great staff
- 5/5
Everything was wonderful, except for I left a pair of fendi glasses on the bed. And as I was exiting the hotel, I realized that I left my glasses on the bed. How's key moving was already cleaning? I asked the manager to go upstairs or go. Ask the housekeeping to go get my glasses. I know for a fact that I left him on the bed because I realized when I walked out and I had already given the key to the manager that I couldn't go back in the room and gritty myself. So he asked the housekeeping to get them and housekeeping lied. And said, nope, no, ifendy glass is on the bed, never seen him never and I have pictures with me. Wearing them in the hotel so yeah, nope, they stole my glasses. I give 0 rating to the staff.
- 5/5
👍
- 5/5
Wish they had coffee in the lobby for early risers!
- 4/5
Rooms were okay. The beds weren’t as comfortable as they appeared.
- 4/5
Pretty routine four-star hotel. Staff very good. Could use new beds. Wasn’t crazy about the waterfall shower, but that’s a matter of taste. Rooms were good size. Elevator very far from my room. Same with my last Westin hotel stay at the Toronto airport. Walkable to the metro and to a great grocery store, Wegmans!
- 5/5
I liked this property with regard to the service. I really appreciated their willingness to make my stay much more enjoyable. The rooms were clean! Although there is not a pool or a spa available, I was treated to an excellent stay. Will be an option on my next trip back!
- 5/5
The staff was very responsive. I needed to heat some food and requested a microwave, within 5 mins it was delivered to my room. I'm not sure if there was breakfast, I did not see any and it was neither mentioned when I checked-in. The room was clean and cozy, lots of sunlight, the hallways had a very fresh and floral scent, overall I had an amazing experience staying at the Westin.
- 5/5
Great
- 5/5
Friendly staff, clean amenities
- 4/5
The location was awesome along with the cleanliness of the hotel.
- 4/5
Clean
- 5/5
The room was very nice and the staff very helpful. I am afraid that the breakfast was expensive for what you offered. The restaurant staff was wonderful.
- 5/5
Awesome staff member
- 1/5
Nothing went well with this hotel.
- 5/5
The hotel is beautiful. The front desk person was friendly and helpful! We enjoyed a great breakfast in the restaurant. Parking was a bit pricey at $40 per day! Overall we enjoyed our stay!
- 3/5
Nice facility overall
- 3/5
Did not particularly like the location. On Sunday afternoon there was no shuttle service.
- 5/5
Great stay
- 5/5
Yes
- 5/5
Great staff, very nice building and room.
- 5/5
Clean room
- 5/5
Everything is perfect
- 5/5
Restful stay!
- 5/5
Great stay
- 5/5
Everything was very clean and the staff was very nice.
- 4/5
Clean facility with friendly staff at the restaurant
- 5/5
Everything was great. Would definitely stay again.
- 5/5
I loved my stay here, the staff were great and the restaurant had delicious food.
- 5/5
Loved it here we would definitely visit again
- 5/5
Grea
- 5/5
This was our second time at this property and everything from the staff to room was excellent!
- 5/5
Great location - 15 min. Walk from the metro everything was beautiful - and I appreciated they still did a room clean up daily, as opposed to many hotels which have started doing every other day. The bar was nice - the one time my husband and I went in. We had no issues and staff was very friendly
- 5/5
Great stay
- 5/5
Fabulous hotel! The only place to stay in Alexandria!
- 4/5
The hotel is lovely and so is the staff. The area around the hotel is very safe with lots of dining and shopping options. My one complaint is a pretty big one. Unfortunately, I don't think there's much they can do about it. They are located near the subway slash train station. If you're at the back of the hotel, which my room was, you hear the trains all throughout the day and all throughout the night. It doesn't stop. It makes it very difficult to get a restful night's sleep. I wish they would have better windows that block out the sound better. Something they might want to think about. So, if you're a light sleeper or if you're in town for something important and need a good night's sleep, unfortunately, I would not recommend the hotel.
- 5/5
Great location,clean and updated,staff AAA+
- 5/5
Incredible service. Staff was very accommodating. Hotel offers many complimentary items. For example I needed a shaver so I went to purchase one in their convenience store and they said it was complimentary! And they gave me shaving cream! Will definitely be staying here again.
- 5/5
Amazing!
- 5/5
Very nice room and property. Thank you for the early check in
- 5/5
Great stay
- 5/5
Came up on amtrak to explore the city. Old town is so awsome. Really enjiyed the location of hotel and will be back.
- 5/5
Great stay
- 5/5
Everything was good. The only problem the duvet was way too heavy
- 5/5
Good stay
- 5/5
Nice & friendly staff!
- 5/5
Great stay
- 5/5
Firstly, this hotel was in an excellent location. I parked in the parking garage nearby for a very cheap rate and I ubered to and from the waterside which was like 15 minutes away. The hotel room was clean and the view was amazing. The room could have been cleaner. The bed and pillows were amazing. I had a very comfortable sleep. I love the scent in my room and the hotel in general. The toilet bowl was super low so not ideal for persons who are tall or have knee issues.The staff was very professional. Overall, I would stay here again and definitely recommend it for others who wanna do a getaway to a cute small town.
- 4/5
We were only there for one night. Great staff and I appreciate the Sparkling Cider gift for my birthday. Such a cute, quaint area and I wish we could've stayed longer.
- 5/5
Friendly staff in a beautiful location of Alexandria.
- 5/5
Amazing staff & great property! Wish it had a pool… but besides that… would certainly stay again!
- 5/5
Great stay with amazing food, coffee and great service.
- 5/5
Geeat
- 3/5
I was trying to sleep for my early morning meeting and i had kids running up and down the hallawy then the next day they have a lady with her dog crying all night until 3am all i got was a $95 breakfast they could had gave me a discount on my hotel room instead
- 5/5
Good hotel. Friendly staff.
- 5/5
Great Stay
- 5/5
Great views, quiet, great amenities
- 5/5
This is a hidden gem in old town Alexandria. Just skip the valet parking and self park in the garage across the street for $10/night. It’s quiet, clean, and accessible to the metro and Kings St.
- 5/5
We had a fabulous stay here. The housekeeping refreshed everything everyday. The workout area met our needs and offered a view of the courthouse. When we wanted to get closer to old town, we had a driver to take us. Well definitely recommend this hotel to others and book here again in the future when we visit.
- 5/5
The room was amazing, bathroom wasn’t quite as clean as I’d like. Tub needed something to prevent slipping because it got slick. I enjoyed the shower fixtures that were modern and updated. There was not a microwave which posed a small inconvenience. Would have also been nice if there was a pool. A/c worked amazing as heat index was 107. Lots of shops and restaurants within walking distance. Will definitely return.
- 4/5
I found the beds, bedding and pillows rather uncomfortable and the shower needed to be repaired-it leaked.The postered chair in the room was stained. The staff was helpful and the lobby area is attractive and welcoming. Breakfast in the hotel restaurant was very nice.
- 5/5
Very nice hotel and area. Loves that we could stay with our small dog for extra charge. Beds nice, but the large duvet continued to fall off beds all night. Too heavy?
- 5/5
Quiet
- 5/5
Great
- 5/5
👍
- 5/5
Extremely clean with an excellent view
- 4/5
When you make a reservation on line, we did not see a notification that parking would be $45 per day. If it was on the site, it is not obvious. I sent an email to the Westin asking if there was other parking options and did not receive a reply. I notice the courthouse is next door. There must be a parking option for the courthouse. That option should be made available to your guest.
- 5/5
Excellent
- 5/5
N/a
- 5/5
Love going here. Has peloton and allows pets!
- 3/5
Property was nice and clean but the amenities were lacking no swimming pool bed size was a full way to small for a resort hotel
- 5/5
This is our 2 nd time staying at the Westin We love the fact we can have the shuttle to old town and have it pick us back up. The hotel is very nice. Love the restaurant and bar. We will be back soon
- 5/5
Very nice, Pretty, Clean, safe, enjoyable
- 5/5
Everything unique buildings in the surrounding
- 5/5
Loved Margos and Balukma (Solomon). Cherish these guys as employees.
- 5/5
Very comfortable
- 5/5
The hotel offers valet parking at $45/day, which we opted for. If you're going to DC, this property is about a 10-minute walk to the Metro. Although the hotel offers shuttle service, we opted to walk. There's more to the workout room than is shown in the pictures. My wife and I travel a lot, and this was clearly one the best properties we've stayed at.Our next trip to DC, we'll definitely give this hotel STRONG consideration.
- 5/5
This is a very nice hotel. Great location and a fair price.
- 5/5
It was very nice
- 4/5
Great place, great location. Parking SUCKS. Valet option, or find you own garage. Either way, you are paying a lot.
- 5/5
Beautiful location
- 5/5
Very quiet neighborhood
- 3/5
I did not like the temperature of the shower. It was either cold or scolding. There was no in between. When I brought this to the front desk's attention they sent someone up to check on it. He was no help. He merely told me how to operate the shower.
- 5/5
The staff were exceptionally helpful and kind.
- 5/5
Great stay
- 5/5
Quality bedding, no funny smells, and just opulence
- 5/5
Friendly service great shuttle for within two miles. Close to DC metro.
- 3/5
Had a very difficult time with key to room, had to continually go to front desk to get key reignited, it was very annoying and challenging!
- 4/5
Hotel was very nice.. there was some kind of liquid , sweat or some weird stain on the Lounge Chair in the room. I just avoided it.. Room 641
- 5/5
Alex and Leona checked us in and they were very kind and helpful. They made what would be a tough trip easier and comfortable.
- 5/5
Good stay
- 5/5
Very convenient location in a safe and clean neighborhood.
- 5/5
We stayed here for our anniversary and had a very comfortable stay! I really appreciated the free shuttle to downtown Alexandria.
- 5/5
All war good
- 4/5
Our stay was good. The hotel lobby continuously had a nice fragrance. The only negatives were the bathroom counter was too small and they do not allow self parking.
- 2/5
This was a 4 star hotel and I paid more in comparison to the other hotel. However, the services and amenities that I received was bad. This is more like a 2 star hotel. Front desk was super rude and not professional when I ask about things. There is no microwave in the room. There is no freezer in the fridge. So, I couldn’t keep my ice pack for my eyes.
- 5/5
Very clean and the staff is wonderful
- 5/5
Beautiful hotel in a great area of Alexandria
- 5/5
I appreciated this hotel in every aspect! It was clean, employees were friendly and accommodating and I love the option of having a bar that was in the hotel. Downtown DC was about 25 mins and about 20 mins from the monument and holocaust/african museums.
- 5/5
This is a great property with wonderful staff and close to everything. Highly recommend.
- 5/5
This was perfect the metro was about a 5 min walk away. It was so quite and peaceful where the hotel was located. We walked everywhere or rode the metro everywhere!!!
- 4/5
The beds are very comfortable. The area is pretty. wish the Westin had microwaves.
- 5/5
Loved the ambiance. My daughter called it classy "great wolf lodge" for adults. Big compliment.
- 1/5
I forgot my boots in the room, 20 minutes later when I called from the airport, the guest service told me that they will check and call me back. But they never did, a few days later, they emailed me that the boots were not found. Unbelievable and unacceptable. BE AWARE AND STAY AWAY FROM THIS HOTEL!
- 5/5
This hotel was excellent! It was clean and really comfortable. The staff was amazing and accommodated my needs. I'm picky about where I stay and I loved it here.
- 5/5
The hotel is in a great location close to restaurants that are walking distance. It’s a fog friendly hotel and neighborhood. We ate breakfast and dinner at the hotel and both were delicious. The hotel manager Giovanni is an absolute gem and very professional. The staff looks happy to work there.
- 4/5
Awesome place to stay
- 5/5
It was a excellent hotel. I would stay again when I'm in the DC area. Park in the garage, Saturday and Sunday for free or $10 on week days. It's a 3 minute walk to the hotel.
- 5/5
Great quite stay
- 3/5
The staff acted like it was an inconvenience that you were there. No real idea of why they were in the hospitality industry at all. For being directly across from the federal courthouse you would have thought they would understand the concept of a business guest. Boy was I wrong.
- 5/5
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- 5/5
Stayed before, and we returned.
- 5/5
Staff was awesome very clean and nice hotel
- 5/5
Really enjoyed my stay here. The area is very nice and I felt safe walking by myself at night. Also, the staff were welcoming and friendly. Would stay here again.
- 5/5
Great environment
- 5/5
Beautiful furnishings in the hotel and the bedrooms. Wonderful front desk experience.
- 5/5
Excellent location,beautiful hotel,great service
- 5/5
Consistent quality of the brand.
- 5/5
Great stay overall! Would highly recommend
- 5/5
Great place to stay with comfortable beds and good size room…will definitely come back again We tried the breakfast in their restaurant and it was great!! We had a friemdly shuttle driver that showed us some historical spots and filled us in on their history!
- 5/5
The staff was very nice and accommodating.
- 5/5
It was quick ride to Old Town where we had great meals and did some little tours (Apothecary Museum and Tavern Museum) during down time and there are some decent restaurants walking distance from the hotel too! Trademark inside the hotel had great breakfast.