InTown Suites Extended Stay Albuquerque

Staying in the room Not staying in the room

Everything

Bad

Passable

Good

The room was clean The remote didn't work well for the TV. When I cleaned it they left the toilet brush in the toilet. They never swept the pieces of tile up out of the bathroom floor because the maintenance man said the maid wasn't sure if they were going to fix it. The office is only open 6 days a week from 11:00 to 7:00 closed on Sunday I work 6 days a week I never get home before 7:00 the location was fine

I love the staff and the room was so clean The owner woke my family and me up saying they're noticed for then to come inspect didn't even give us 3mins to get out of the room plus they opened the bathroom door when my grandson was taking a bath and took pictures of the room and bathroom which i plan on filling a complaint and changes on him... plus he didn't allow us to stay cuz of my 2 dogs that are medical needed and there was other dogs in other rooms.. i have 2 small we'll behaved trained dogs but he just wanted to be a jackass cuz i told him we never got a letter and that he didn't have the right to go into the restroom when my grandson was in there...

I liked the fact that there are no animals on all floors or everywhere. Almost everything.

Nothing I didn’t like that I got accused of having bed bugs while they had them before I came and I got bed bugs bites. And got kicked out and didn’t get my money back for the rest of the days I didn’t get to stay

Didn’t like it staff was rude Staff was very rude room was very dirty when arrived room wasn’t ready at check in water lines were leaking appliances was broken

I had a reservation, but when I arrived, I was told the room I booked had maintenance issues. I was told there were no other rooms available.

Very good

I was just passing through...

I was just passing through and at a gas station my wallet got stolen out of my car and I made a police report and decide

Very good

Staff is wonderful very respectful and helpful

This was the worst stay I’ve ever had, 0/10, the water was cold to the shower also it was below 60 outside I let them know and asked if we can switch rooms, they never did anything about it from the blankets to the towels everything was cheap, I worked 6:00pm to 4:30am and came to my room key not working so I had to wait until the next day which was thanksgiving and they weren’t even open, DO NOT EVER STAY HERE EVEN IN NEED. This was my worst experience a waste of my hardworking money.

First the computer was down they sent us away that was the first day The second day there was no water we got sent away again and we got charged for that night so when we tried the 3rd day they tried to send us away again when we did get in the room the TV wasn't working it took 4 days to fix. I will never rent there again

No coffee pot. No utensils.

Not bad. Alway clean your room, your self, anywhere you go. But when I first arrived you could smell the bleach and thats always a good sign to me. I didn’t see bugs or other things but I was on the 3rd floor.