Albany Plaza Hotel

Very run down.

One of the worst choices I've ever made.

The hotel looks like it will close in a month. The parking lot has a lot of pot holes. The whole hotel has this musty and dusty smell. The rooms look beat up. It was a cheaper hotel, but I have been to economical hotels that are clean.

Potholes everywhere! Disappointing breakfast

Bug parking space

We pulled in and immediately noticed panhandling on the corner. We decided to try anyway and checked in. We checked out less than 20 minutes later because of how disgusting it was. Cigarette burns on every surface, stench still in the air and on the sheets. I am pregnant and have a baby and the last thing I wanted was to be in that all night. On the walk out we smelled pot in the halls. It says no smoking and clearly that isn’t followed. Signs are still up from 2020 that no longer apply. Honestly it needs to be professionally cleaned and a lot of updates.

Its basically a pass over lay-way before you cross into hell. The best feature was a bed so you could sleep for the night. Even tho the walls are paper thin and you can hear all the ghosts and gouls, at least u can get 3 hours of sleep. Hopefully you wont need wifi, it barely works. Hallelujah, despite the massive pot holes outside, the pealing wall paper, cracked outlets, busted doors, one single outlet in the room thats usable, oh and the best ever breakfast that a starving Ethiopian child could ever want! Photo attached below. Welxome to 'merica!!!!!!!

Clean room good parking

stayed few hours for delayed flight, it is OK just to sleep…but hotel outside looks not too presentable but our room is great and clean

Unfortunately, I cannot recommend this hotel and would not stay here again.

Wifi did not connect. The room was very good. No table lamps worked. Bed was good. Room was clean and very spacious. Breakfast was meager.

The Wi-Fi didn't work.

The staff was good there wasn’t much at the hotel to do. Their parking lot needs repaving, the walls in the bathroom seemed to have a bit of water damage. Not many outlets in the room to charge cell phone had to plug my phone up by the bathroom sink.

The photo are nice but the reality was bad.I no recommend this hotel.The woman in the lobby was bad and not nice.The wifi was bad.The breakfast was very bad and dirty.

Quite gross. Old Ramada Inn, still the same carpet, drapes, and sign (painted over). World's smallest bar of soap. Thinnest washcloths I've ever seen. No tissue. Cracked plastic lampshade. Gross windowsill in hallway just outside my room. It was a cheap place to sleep and shower in the area.

When we first saw the property...it looked abandoned and the road in needs serious attention. It was once a Ramada and is now a property in transition. The front desk was very helpful & friendly. The bed was pillow top & quite comfortable. No hand towels, kleenex or shampoo. Excellent price. It was well worth what we paid. I would stay here again, Lots of parking. Only 5 miles away from Wolf Rd restaurants (Olive Garden, Texas Roadhouse etc). No coffee makers in room and have to wait until 7am when breakfast opens.

Staff that stares when you say good morning. Only water source is your bathroom sink. Begger junkies on the street corners, loud arguing lateinto the night that wakes you, police sirens every night, I found a used needle in the parking lot. Dripping faucet, water damage on ceiling and walls, stained carpet, WiFi worse than the hotspot offered by my iPhone, low resolution cable that keeps freezing. Never again. Avoid this filthy hotel.

Not good old furniture no ice bucket no cups wallpaper coming off in bathroom wood not go back

The ONLY reason this place got an overall 2/5 stars from me is the very, very cheap price. The staff was difficult. The room was fairly clean but 3 out of 4 lamps were either broken or placed too far away from an outlet. There were a total of 3 plugs available, 4 if you unplug the microwave, and no USB ports as you often see on lamps or desks. The furniture was mismatched and falling apart. Neither clothes hangers nor facial tissues were provided. The "continental breakfast" included consisted of cold hard-boiled eggs, stale white bread, and packets of peanut butter. The coffee was okay, but by day 3 there was no milk, only clumpy nondairy creamer. There was no butter. NO BUTTER. The sign outside was mostly blank and unlit, making the place nearly impossible to find at night. The parking lot was full of bone-jarring potholes. I should have stayed at the Motel 6 across the street.

Very poor breakfast, room very old and unmoderated

albany hotel should be rebuild again too old building verydirty no comfortable everything so so so bad they prepare bad facility because too old building

This place was The Worst of the worst... Staff was rude, room was filthy and had bed bugs and roaches they also charged my card

Hallway to my room on the 4th floor smelled bad a mold smell from the carpet. The room lamp lights didn't work properly and the view was terrible.

Absolutely Noththing Giant pot holes in parking lot! Moldy odor in room! Holes and dripping stains on the walls of the room! Dirty stains on the bathroom towels! Hair in the bed sheets of the bed! Old broken furniture in room! Small non working refrigerator in room! No plastic drinking cups in bathroom! Room had an iron board, but missing iron! Motel is a horror from hell, how are they allowed to stay in business? Where is the Better Business Bureau or the Health Agency?

Only good things I can say are the price (got a good deal) and decently comfortable beds. Breakfast was terrible

I did not like anything about it room is very bad smell nasty and light is broken and paint is falling off from the ceiling karpet is burnt bedsheets are not clean parking lot needs to fix a has big holes I had 2 tire flat at the driver side because when I entered a the parking lot is big broken hole there is no way you can skip that I spent $500 dollars to change my tire it’s was big mess never again go there the hotel is very dirty and scary I did not like anything about it room is very bad smell nasty and light is broken and paint is falling off from the ceiling karpet is burnt bedsheets are not clean parking lot needs to fix a has big holes I had 2 tire flat at the driver side because when I entered a the parking lot is big broken hole there is no way you can skip that I spent $500 dollars to change my tire it’s was big mess never again go there the hotel is very dirty and scary

The stuff was rude. They called us names The staff

Great location, but the building left a bit to be desired. Shower curtain rod was still attached, but falling a bit. the room was clean, but the building was a bit dated. It would be perfect if they made some renovations and updates because the location is prime.

And breakfast definitely needs to improved and there's no coffee available at all in the entire hotel after breakfast hours. And the elderly lady with glasses at reception during morning hours was the best out of them all , very professional, courteous and helpful

Totally bamboozled! Hotel is a shelter for families transitioning to permanent housing! Everything is old! Broken and nasty! Would definitely NOT recommend this area unless you cool with the ghetto..

You can’t expect to pay 50 bucks and want the Ritz Carlton- worth the money. Will stay again.

It was

It wasn't bad could be better

It was a clean and nice place except the WiFi was bad.

Needs a complete overhaul of everything & reworking entirely.

I still haven't received my deposit since Sat morning

The cleaning in the room was not that perfect.

I can't complain that much, but I had a problem to use the shower that is all. To fix the shower nice.

Furniture is so worn out. And the breakfast was extremely terrible

Nothing Everything unclean had roaches Wi-Fi didn’t work. They had to change my room three times because something in each room was not up to par.

This was the nastiest place I’ve ever stayed at. Literally wouldn’t even send the homeless here

Parking was sketchy the lobby was filthy I booked the stay online for 60 but the deposit hold was 100 the place was so sketchy I asked for a refund but they would not so it was a waist of 60 dollars I chose to sleep at a truck stop in my car instead! And felt much safer. The staff was rude from the beginning there were pieces of the building falling off I’m not sure how this place is even in business!

This place needs serious, serious work. It is the hotel version of a slum in every sense. Poorly kept rooms, paint peeling off the walls, sheets with cigarette burns, the smell of smoke and cannabis in the elevator and hallways. The only redeeming experience was the friendly staff, but that was only at check in/out. They didn’t even bother putting up new signs - just taped over or scraped off “Ramada” from the roadside sign (which wasn’t even lit up) and the sign on the side of the building. I wouldn’t stay here again, and I can’t recommend it to anyone.

I didn’t like anything the chair in room was like it brought from the garbage the sink in the bathroom had horrible smell It was rundown property I booked it thinking I was booking in Ramada hotel as it was advertised in your website later I found out it was Albany Plaza Hotel so I was kept in dark from your website I will never do business with you again Horrible Horrible scary very scary hotel

Property policy requires a photo copy of guests government ID. This puts guests at risk of identity theft. Guests who decline are refused check in. Drive way is in poor condition with severe pot holes.

It’s worth the price. It’s cheaper than motel 6. Breakfast was good and the overall

Na Just about everything

Blood on walls, cheetos in the bed. Holes punched through door. Unlocked communicating door with random strangers. Filth everywhere.

Parking easy

The staff couldnt find my reservation

Parking lot, is mostly potholes

Staff was very rude and would not let me and my boyfriend stay in

Comfortable and budget friendly

Location General condition

Scary

Comfy bed

Comfortable bed

We left because very dirty.it was bed bugs

Not clean

Pros: - 1 minute from highway - cheap price - bed was ok - 5 minute drive from lots of fast food restaurants Cons: - dirty!!!!!! - bathtub looked uncleaned for years - police in hotel when we arrived (2 cruisers outside) - lots of stains on the floor/carpet - screaming customers during the night - no breakfast - shuttle van in parking lot had flat tires and grass growing under it - bathtub floor was unstable and felt like I might fall through - cabinets missing knobs - pillows were from another decade - tv didn't work We are two 'well travelled' men in our 50s on a golf trip and we agreed we would NEVER stay here again, let alone take our wives or children!! We slept with chair under the door handle!!

Yes everything was good

There is plenty of parking which is very nice however if you pull up in front of the building to unload your car you are met with a prickly staff at best will tell you you cannot park in front you unload your car so you can not use the bellhop in order to get your luggage up to your room on the 8th floor. Songs on each floor are dirty and outdated and lighting is very dim at best. Very undesirable within the extent overall a very uncomfortable feeling.

The photos on the website are far from what this establishment actually looks like. The “restaurant” is only open for the breakfast hours. Our key cards worked 1 time out of the many we tried, despite having them “reset” over and over- not that it really mattered because the door to the room didn’t even close completely. The hallway reeks of filth and marijuana. When you look out the window, there are various items on the roof of the lower floor - including socks, a metal spoon, and a lighter. There were burn holes on one of the sets of bedding. Burn marks and literal dried boogers on the walls around the sink area - and what appeared to be “hi” written with some type of bodily fluid written on the bathroom door. The hotel provided toiletries were empty. When looking for a missing phone - there was what appeared to be feces behind the mattress on the same bed with the burn holes. And if all of that isn’t bad enough - one of the tiles above the toilet/shower was lifted out of place - with a mysterious green glow coming from it - with the words “hi” written in marker. Needless to say, I showered with a swim suit on - and only out of pure desperation, and absolutely refused to allow my teenaged daughter to shower there at all. The low cost is still too high for a place like this.

Everything was good.

Parking has sooo many potholes. Breakfast was truly a joke. Boiled eggs nd bread. Every day. Stayed the 4 days. Trashy!!!

Other wise enjoyed the stay for the price!

.

No shampooing, no soap, no kleenex, no glass, breakfast was missing , thé waffles tasted bad

Parking lot was a mine field. Hotel was falling apart.

Okay

On the day of checkout, they kept coming to my room again and again telling me it was checkout time. They did not give me enough time to get ready and it made me feel very uncomfortable and rushed. I am very disappointed with the service and I would not recommend this hotel to anyone.

Parking was convenient but there were potholes following the recent ice storm.

Im not one to leave a review unless i receive a stellar experience but for the sake of someone else not winding up in the position I was in where I ended up after checking out less than 24 hours after checking in when i had already paid for a multiple day stay that was non refundable. This was honestly the worst place ive ever stayed in my entire life. The room itself was deplorable. Nothing worked including the lights, microwave and the TV. There was no heat and it was in the 20's outside so the room was freezing. The bed was dirty and disgusting. The entire property reeked of cigarettes and cheap weed. There was a rotten orange, a used condom and a dime bag of with white residue in it on the floor under the table in the room. I could go on about the mold and many other things but hopefully you get the point. The entire place was so deplorable I ended up leaving instead of staying. I would recommend no one stay here ever.

The price The property is rundown needs to be redone. Room was clean, but it does not justify the old smelly carpet the dirty shower curtain amongst other issues.

Very nice front desk lady she was very helpful

The pictures are not what the property looks like now, this is literally the most run down hotel I have ever stayed it, I believe who ever owns it is trying to get what they can out of it before it gets condemned. You get what you pay for.

Very terrible hotel

Yes

First the rooms on Expedia are falsely advertised. A king bed is a “deluxe single room,“ and so is the queen bed. So I clicked the king bed room and NOT to my surprise something scammy happened checking in to the property. Instead of the king bed I was given the queen bed. Only to be misinformed by the property front desk person which stated “the room says q.” No, in fact it said deluxe single room.” So basically I was not accommodated as I expected which is completely unacceptable in my opinion. Then Wilson at the front desk refused to let me use the landline since he refused to do his job and referred me to contact Expedia. Extremely rude and disrespectful

Clean room, staff okay parking good location easy to find

Yes . everything was clean ,the areas i was very happy with services

Good

The TV did not work in the first of two nights I was there. :(

As I was dozing off to sleep something caught my attention out of the corner of my eye, and when I sat up a mouse jumped off the bed. A whole Mouse was in the bed with me. I am never going back to this place again! Utterly filthy. The hot food was cold, and the cold food was room temperature. Do not stay at this hotel! People using drugs right out in front of the hotel, in the parking lot.

So I was sitting on the bed of a room that I was tricked into staying at when I initially got to the hotel, I immediately told the front desk person that my bed is a queen and she said that’s what I chose, which is incorrect. There was no way I’d choose a queen bed to sleep two adults in a hotel room when a king bed was available. I’m pretty sure they went as far as listing both rooms as deluxe single room so that it looks as though I’m at fault. Their breakfast almost made me throw up in my mouth. The griddle that the waffles are made on had YEARS of clumped up grease and burned batter that it flaked off on the pancake. The butter looked like it’s in a bowl that sat in the fridge for years. Definitely would recommend skipping breakfast unless you want food poisoning.

The place smelled horrible, 4 of my guest left for other hotels!

The breakfast consisting of a boiled egg, toast, butter and peanut butter, tea or coffee. But there was no jam. That was a problem for me as I did not was the butter or peanut butter, I am lactose intorelant.

The price was good There was no hot water

It was dirty and has bedbugs

trouble unlocking room door. No tissues in room. Signs about masking and needing coupon for breakfast were incorrect and confusing.

When I checked, I found out the room heat was not working. I slept in the Cold. I tried to contact the front desk but no phone on the room. I was pissed.

Buen lugar para descansar limpio y económico .

Everything was adequate

This place has roaches, no housekeeping, no towels or wash clothes, blood on the walls, mattress, blankets, grudge and grime in all surfaces, bath tub/shower curtain filthy. The worst stay by far of my life. This hotel should be shut down. Ice machine filthy with black mold, trash sitting in the halls for days.

Burnt marks from cigarettes in sheets and 100 deposits is crazy

The room smelled. We were there for 3 nights no one cleaned our room or replace towels. We had to go downstairs and ask for almost everything. Nothing in the room but 1 tiny bar soap. They had empty shampoo and conditioner bottles in the room. Fraudulent advertisement. The pictures show a kitchenette in the room, that was a lie. Overall we had a terrible experience

Our first room smellee like cigarettes. Put into another room that was dirty and run down. The bathroom was covered in hair. The hotel said there was a free breakfast. The breakfast consisted of bread and coffee. You had to ask someone for anything because it was blocked off. All around, not a pleasant experience.

Toliet kept clogging and over flowing with just pee and we had to spend money on plunger because we couldn’t use our bathroom. Drove to Stewart’s to use the bathroom for our last night couldn’t deal with the toilet anymore. Literally. Gallons and gallons of stinky water overflowing from the toilet. We had to use the ice bucket and our bare hands to physically take the water from the toilet and dump it in the at. Bath overflowed so we used the sink. Sink overflowed. Good thing the ice machine was broken anyway.

The room had no place to charger our phone. And when i did find the outlets they had no security covers to ad getting electrocuted. Then by the wall next to the headboard there was some kind of white power. Dont know if it was to avoid ants or what. The billows need to be changed. They were warnedout, needed to be in the garbage. The soap in the bathroom was so thin it wasnt even worth putting there. And the last thing there was a strong odor.

No heat when we got there. Had you wait for maintenance, then he said it "should " be working. Stopped working again sometime through the night.

Please refund my stay. I did not stay in the hotel.

No cups provided in bathroom. There was a fridge and microwave but no coffee maker, just odd to leave that out. Biggest disappointment was the"breakfast" included. We were were offered boiled eggs and bread to toast, no butter.just jam that seemed a bit outdated and hard to spread. We left and ate elsewhere.

NA Immediately after checking in, the toilit wouldn't drain, so I requested a room change. The wash stand also didn't drain properly to use, and the roo was dusty when I turned on the hiring, so I had to change rooms from #207 to #307.

room was good condition, staff was fine. The hot breakfast was zero, nothing there at 7:30.

Room needs some fixing. WiFi worked only near the door.

Room was disgusting, broken furniture, and original room had no outlets that worked or were accessible.

Terrible lady at the front desk, surprised how they hire those kind of people… very rude, she doesn’t know how to talk to customers…she doesn’t have to be there at front desk at all….

building kind of run down, pool closed, poor food choices, I couldn't even poor my own cup of coffee

Pour le déjeuner il n’y avait pas grand chose à manger!!

Clean place and safe

If you want to save money on your hotel, this would be a good choice. They aren't very busy so no guests on either side and it was nice and quiet as far as noise from neighbors. Microwave was very good. Great views from windows. Place seems rundown, not in it's prime; they had someone working on elevator one evening and I had to walk up 6 flights of stairs; even though there are 2 elevators, I never saw the other one working; paint peeling from ceiling and several burnt out lightbulbs in room; rug in elevator looked old and dirty; there are still signs on front entrance from covid saying you have to wear a mask (in 2025); tourist brochures on table were from 2024; some of the staff at the front desk are unpleasant; breakfast buffet is terrible; only had coffee.

Terrible dirty old out of date hotel! Holes in walls, lampshade cracked with holes, ceiling falling in, very slippery dirty bathroom with not safety rails, beds were spongy, view was of lower roof. This place needs a complete remodel and I will never go back there again! Everything!

It had a bed I could sleep in Update the website!!!!! No where near what the website shows. No pool(which website shows two), old furniture, hallways and elevators stink, no wifi

It’s an old run down hotel but the water was hot, the heater worked well and the bed was actually quite comfortable.

The bathroom shower and toilet had definitely not been cleaned. The breakfast was pitiful, the milk was sour, the waffle tasted weird, and that was basically all there was except for toast. Just a really weird vibe there as well. The main sign had obviously just been scrubbed out (maybe Ramada dropped them?). Would not recommend although it is dirt cheap!

Room clean. Very courteous

Quiet and affordable.

Good

The room is like a time travel to the 80’s - it’s ok for one night - the breakfast is bad, very bad and ends at 9am which is too early- I have no words to say how bad it is the service the lack of access and choices - don’t go there for it !

The hotel was dingy and dirty. The hall smelled of weed and was noisy. Walked in the hotel room and the lamp shade was ripped. The television was old and there was no remote. The room smelled and looked run down. It did not feel safe to the point I left for another hotel. Completely unsatisfactory and wish I never tried to stay there.

Nothing bad too say about the room

Nothing plugged in. Fridge and microwave unplugged. Tv remote works intermittently. Lack of receptacles in room. Ok if you just need a bed. Hard to find in the dark as sign not lit. Gps doesnt get you there.

Nice clean rooms that have been updated. Great location with a good price. Only down is front doors are still tough to open. Time to fix them. Stayed here several times

Room was extremely dirty, found hair and nail on bed. I couldn't even stay 30mins in the hotel. Had to check out and get another place to stay. Staff behavior was not friendly. Overall worst hotel experience of my life.

The shower head didn't work. The bathtub retains water, likewise the sink bowl

Room was an absolute dump, disgusting as it gets from top to bottom, and the staff being rude was the cherry on top. Staff was the ‘I don’t take my AirPods out while you’re talking’ type of rude. So I thought $75 would be acceptable for a quick 6 hours and keep driving on Rt 90 after a Bills Game…yeah right, if that’s your option I’d spend the $10 at a gas station to caffeine up and keep driving. $75 isn’t worth feeling dirtier and itchier than when you walked in. State walked in they’d be shut down in 20 minutes. Save your hard earned money.

If you need an affordable place to sleep overnight while traveling point A to point B, this is your place. Get breakfast and coffee elsewhere.

The room did fulfill my conditions: the three Ss-sleep, shower and shave. It was economical for my budget. It beats sleeping out in the cold.

Everything was great, one problem was the tv did not work so good besides that great stay

Mold in the bathroom. Holes in the bathroom wall. TV was flickering all the time. Worst hotel I’ve ever been to. This hotel should be rebuilt.

Some greatest hits of my stay include: -literally EVERYWHERE smells like cigarettes -staff was fine (didn't really experience the rudeness other reviews mention) but took like 10 minutes to check me in -door took forever to recognize the key card and open -toilet didn't flush properly -the two lamps on either side of the bed are not plugged in and are also nowhere near any outlets. Were they just for decorative purpose? -bar that holds shower curtain was falling off -wifi did not work the entire time I was there -when I went down for breakfast (5 minutes after the stated start time for breakfast) nothing was set up. There was an employee sitting in one of the booths on his phone who started to set things up when he saw I was standing at the entrance, but I was in a hurry so decided to just leave with no breakfast.

Rude- mean- nonhospitable -unwelcoming- absolutley horrible

It served its purpose, was fairly dates and a bit on the dirty side. Overall it was what you would expect. Staff were all amazing and very helpful!

No heat complain to staff but no action taken

Everthing is broken and moldy. Peoples cars and rooms get broken into constantly. Parking loy has more holes than swiss cheese. Stay here cause its cheap but just know its a high crime ghetto hotel

Lot of homeless people with drugs being used.

Great night stay.

Guy was very nice and with a big smile when check in- bad smell from the old rugs all over the place even in the elevator too, bath tub was broken and flush wasn’t working properly.. last thing about a lady at the counter was not helpful not even a smile on her face when checked out…

Staff is wonderful place is clean and the breakfast is good

Clean room

418 was clean

Parking was easy

Room, first the sheet and pillowcase was not fresh and they did not have fresh ones to give us, the breakfast was terrible, they give us a small cup of coffee.One boiled egg, small piece of cak,small piece of corn bread,the next day we ask for clean face cloth and we were told they don't have fresh ones to give us and they don't give fresh ones every day, the worst

The rooms were clean and the staff was very accommodating. Any issue i had they fixed right away and were kind about it

didnt stay bc the location was shut down

Staff was curtious. But the room key didnt work half the time. The bed sheets were stained and had burns on them.

My price for the night was $55, which was unbeatable. I got a very clean, quiet and large room, clean bed for this – and this is what mattered to me. I felt very safe there, The property itself is very "tired". Don't count on breakfast though - yep, it is included, but it was one of the worst breakfasts in my long travel history. If you want a clean room and bed for one night in your travel – it is a good choice.

A non smoking floor smelled like cigarettes and weed. No drain to take a bath and stains all over the walls in sink area and shower walls very dirty

Clean room and friendly staff made this a great stay. Very convenient location for my trip to Albany.

Lack of upkeep with the rooms . Bathrooms ceilings were moldy, shower curtains wouldn’t stay open so water went on the ground causing mold and the wallpaper coming off the wall. Said smoke free but room smelled like smoke.

Clean room and nice staff

It is OK for overnight cheap stay. A few things were frustrating to deal with. Key card had to be reprogrammed each night. Wireless access suffered. Even TV reception was bad, kept losing signal.

The paint in room was peeling and the toilet was lower to the ground than normal. The room wasn’t the best but it was cheap and you get what you pay for.

We were assigned in the room 611, the room smelled bad and to our nasty surprised there were a big amount of bedbugs until we were changed to a room on the fourth floor

Convenient to the highway I felt safe in the room I slept well. The toilet didn't work properly the one chair in the room was broken I had a lot of trouble finding the hotel I had to call to ask him how to get there. There's no Albany plaza sign that you can read at night because the light on the sign is out and the building only says ramada. For the price that's fine but don't expect much

Breakfast had barely any options Staff first day was a gentleman, was kind helpful and pleasant lady next day was RUDE argued with me when I asked for milk for my cereal ignored my request for items multiple times Room was FILTHY hair everywhere showers dirty towels had a horrible odor Door would not latched closed After a day at a funeral service came back to room to relax was disturbed by BANGING loud knocks at about midnight on the door when answering no one was there. Water was brown colored coming from sink . Blankets were cigarette burn marks everywhere in a non smoking room . Electrical outlet sparked a flame when inserting my charger . Worse hotel experience EVER

Needles outside of building all over grounds. Felt unsafe.

Staff and management zero help to accommodate us. Horrible and dirty property and rooms. Room had a hole in the wall, used soap bar in the shower, tons of rust around. Do not recommend

Great place to stay

The shower wasn’t working in the room.

Le petit dej n'a rien de santé, juste du gras. Et l'hotel s'appelle finalement Ramada Hôtel

This hotel was very dirty. We had to move rooms and it still was not acceptable. Will never stay here again.

No tissues, 1/2 roll of TP for 2 people. 3 very small pillows for a king bed. Asked for another pillow and told NO! No cups. No knobs on drawers. Card key did not work. Electrical outlet hanging out of wall. Want Eggs for breakfast? Handed out 3 hard boiled eggs!!

Not recommended .. Very poor maintenance, dirty rooms and careless staff.

Poor breakfast. We went elsewhere. Clean but everything is old and banged up

Staff was welcoming and pleasant. Bed was soft and comfy. Needs upgrading.

Room was as described in photos, though a tad dated. Unfortunately, we arrived a little late for the breakfast, and there was no milk/cream. The food was acceptable and the friendly employee assisting with serving made the experience positive.

Good

So, i had originally stayed here back in 2017, and back then this hotel was still a Ramada Hotel. Back then it was clean and well maintained. Then, this past weekend, i had a long drive back from a friend’s wedding and decided to break the trip up into two days. I saw a good price for this hotel, which was no longer the Ramada Plaza hotel, but now the Albany Plaza Hotel (though the sign out front says it’s the “A Plaza” with the “R and MADA” from the original sign painted over). I thought, well it was nice back in 2017, it’s probably still nice now even after the name change. Wrong. From the outside, you can see how the current owners have neglected the property. Overgrown grass and bushes and many potholes all through the parking lot. The lobby seemed ok, but only one elevator was working, and it seemed a bit dirty. Once i got on my floor, it smelt bad, kind of like a barn would smell, and wasn’t lit very well. Once i got into my room, i was taken back by how hot it was when i first walked in, well over 90 degrees. I then noticed that several pieces of the ceiling had broken off, or were hanging off. The furniture was all in extremely rough condition. The bathroom was bad, no tissues in the spot for the tissue box, a dirty shower curtain and a dirty bathtub floor. Also, i noticed the mattress wasn’t kept in a mattress protector. Then at 2:30 am, i saw a bed bug crawl across my pillow. Unacceptable!

Needs a lot of work. Lots of things in the room didn’t work.

The room 403 was huge, large bathroom, generally clean bed, dated bathroom-old fixtures, poor lighting. Property is old and needs lots of upgrades. Breakfast was very limited options, confectionery seems stale. High rate for room/stay.

This hotel was great for a one night stay. We enjoyed the fresh waffles in the morning! The property is a bit older; however, everything was cleaned and in order. We would stay here again

Room smelled somewhat like a mix of cigarettes smoke and mildew

Friendly staff.Excellent value for stay.

Unique kind of ambience

For the money, there were low expectations. The parking lot was uneven with many potholes. The hallways were dark. The room was large but had many non working parts from the shower curtain to the lamps. We would try someplace else next time.

Staff was incredibly helpful in ginding non-fast food places to eat.

The parking lot wasn't well lit. The driveway needs to be paved, gps did not indicate the precise location of the hotel and during check in, my information was not readily available

Hotel staff is nice.

Parking lot has too many potholes. Breakfast staff is extremely unfriendly. Front desk staff was fine. Breakfast is extremely limited. Have to beg for a cup of coffee. The breakfast staff has a tips cup on serving desk. Those who tipped him get good service; those who didn’t tip him get poor service! ☹️

Staff is the best thing about this place. Most of the staff are attentive and thoughtful.

The hotel recently changed its name from Ramada Albany to Albany Plaza, but the poor service is the same — if not worse. For the price they charge, you’d expect basic hospitality, but instead, you get attitude and excuses. Save your money and stay somewhere else.

An old Ramada Hotel looking very tired, but comfortable.

Breakfast is good

I expected a low budget experience and they delivered. It started with no cups in the room. I went to the front desk to ask about that and was promptly given some smallish cups out of a sleeve. Obviously they were expecting the question and weren't spending the extra bucks for individually wrapped cups. The next surprise was housekeeping not touching our room after the first night. The didn't need much, but it just didn't happen. So if you are ok with truly budget service don't fear this place. -cth

Everybody was real nicè

Breakfast.

Good location the gentleman running the breakfast buffet is a real asset to the company. I am very nice unfriendly man. The front desk was good. Places kind of old it seemed a little bit rundown. For me it was OK for one night nice clean towels. The room I have I think it was 804 definitely needs to be remodeled. It seems like it should be like a 50 or $60 a night, place. My stay was OK.

W

Would not recommend.

Comfortable bed, good shower, clean room, and very kind and helpful women at front desk. Those are what’s important for me on a quick one night stay. Thanks!

I never got to take a room 'cuz of a snafu between yoU and the hotel. Ridiculous for you and them to quibble so much as neither of you helped youRRR customer, i.e., Yours Truly. In fact, I put the blame squarely on you are you made certain assumptions that obviously were wrong, and you failed miserably in your responsibilities to me! So, I only can give an Average rating since I never set foot into any room. Disgusting, having to nap in my car for part of the night before just moving onto my destination for the day extra early. Totally ridiculous something like this could happen in Year 2025. You oughta be ashamed of yourselves!!

The property didn’t match the pictures we saw, it was dull and dingy. The room was dusty, the furniture was old, the lights flickered, wall were in need of repair as well as the bathroom. Since it was pre-paid and we just drove 12 hours we ended up staying and regretted every moment.

No ice machine available , wrong address on Expedia website, hot water dripping non stop in bathtub

Bed felt like sleeping on a box of course sand covered by a sheet. If that sounds comfortable to you, then you might be able to overlook a few other things. Grungy looking area, sketchy looking people hanging around the premises at night. Breakfast was ok though and desk people were courteous. Probably will stay elsewhere next time, bed alone was enough of a turn off for me.

Not great

It was a quiet highrise with plenty of parking

The building is very old and requires many repairs and updates. The age made cleaning difficult. For example, the hall and bedroom carpets were dirty and stained. Sheets and towels were clean. The staff was helpful. The free breakfast was excellent.

Horrible staff. Moldy smell. And wasn’t allowed to check in.

The room was broken. Pulled a drawer and hinges came off informed front desk and she noted it. Bathroom door had a big hole as if someone had punched it. Corridor smelled of heavy smoke and some week.

The key card barely worked. Took us like 10 minutes one time just to get in. Says has a pool but it doesn’t. Breakfast was served weird.

Staff was efficient and room was clean

Need to improve the ambience and the building gets old smell

It was ok

First they don’t accept your bookings,I had to end up staying in a friends room.the rooms were filthy cigarette burns in the blankets ,mold all over the bathroom,toilet stopped working,some of the breakfast cakes were moldy

Beds were comfortable hallways smell

No smoking room but it doesn't matter because it smells like it anyways. Save yourself the money and stay at the motel 6 across the street. Chair in the room is all ripped, lamp shade all ripped up. Phone charger fell behind the bed and as I went to get it I was met with m&m’s and skittles. Yum. Think it was almost $300 for 2 nights here. Not worth. Second day we left our room key inside our room and went down to the front desk to get another one. Lady working didn’t ask us for our ID or ask us our room number or any verification and she just made us another one? Weird.

Very dirty. The hallways smell. The breakfast is very limited and must be served. Everything is extremely outdated. Their WiFi signal is so poor it might as well be non-existent.

It’s an old hotel. It was convenient to stay four Saratoga Springs for 2 nights and close to the Albany downtown, but it’s so outdated that I doubt it will remain open. I would not stay here again.

The bed was comfortable, the room was huge! It’s dated but a fine hotel. If you’re expecting luxury, you’ll be disappointed, but it was a perfectly nice stay. Quiet, clean enough, and convenient with real cooked breakfast in the morning, bus routes close by and a health food store across the street. Would recommend for a budget-friendly option in Albany!

Breakfast is great

My son and I stayed here to catch the train to NYC the next morning. At first glance the hotel was very dated and in need of some TLC. The front staff was pleasant enough, check in was fine. When going to the elevator it had a very odd odor. Almost like a musty cleaning liquid mixed with essential oils. The room looked like it was falling apart. The bathroom was dingy and looked like it had stains. It also had this odd hole in the tile above the shower that I plugged with tissue because it looked questionable. The pillows on the bed look like they were made for toddlers and each bed had two, but they were about the thickness of a cracker. When I called down asking for more pillows, I was told by a woman that they “don’t give out pillows” which is something I have never heard of. Needless to say it was a very uncomfortable, sleepless night. This is somewhere we would never stay again and would not recommend. I’ve stayed in many places in this area and have never been to one like this.

Sub par for this hotel chain

The building stinks. The hallways smell like weed. There is no air conditioning in the main hallways. The elevator has silicone between the door and the floor gap. In the room, the lamp shades are ripped. The room is dingy. The bathroom fan doesnt work. The bath faucet drips. The water pressure is very poor. The shampoo bottle is empty. There is a blue washcloth hanging from the shower rod from the previous guests. There is only one single plug in the entire room. Not enough to plug more than one phone into, let alone any plug at all by the table for a laptop. The air conditioning is left off, the room is very warm. The wifi cannot be discovered on the 6th floor. Swap to a different wifi signal, the speed to so slow, it's pointless to use, we switch to phone data. There are 3 child size pillows total for the king bed. There are used tissues on the floor, between the head of the bed and the wall. It is late. We stay the first night, concerned after reading reviews regarding pests. We check out the next morning, even though had booked two nights. We are told no refunds. We thought we saw decent reviews on expedia. Check google. This hotel is disgusting.

A little run down

Property was not staff, no pool and no gym. Rooms were extremely outdated.

The pictures did not match the actual room. Offered continental breakfast but did not want to stay any longer.

Kind of run down staff was great tho

Carpeting everywhere is not clean- hallways, floor rugs & mats, elevator. They definitely need to vacuum a lot more. Presentation is everything.

I checked out a day early because I had requested room service to clean the room and provide new towels, but it never happened, and I didn't want to stay another day. The continental breakfast that was included offered scrambled eggs, sausage, 3 kinds of bread, 3 kinds of cereal, and the employee wanted a tip for a free breakfast.

Staff were nice but property is dirty, lots of dust inside the room, no fan in bathroom, poor lighting

Pictures on the website do not match the property and amenities are very limited. Needs to be inspected and renovated promptly outside and in. Broken receptacle coming off the wall behind the bed being a fire hazard. Shower tub is fragile, water leak all the time in the tub. No paper towel available in the room. Complementary breakfast was served by one staff member only if available. Carpet had bad smell as well. Pros: Good AC, comfortable bed, hot water in shower, close to downtown restaurants and activities.

1 star hotel

Good value for money

Ok

It was OK, good if you are planning to stay one night. Not the cleanest hotel I’ve ever stayed but not the worst

It was filthy, rundown, and smelled so bad from the minute we walked in. There were old stained ceiling tiles in the lobby and all through the entire facility. Including our room. My husband and I arrived to our room and found it to smell overwhelming of old cigarettes. The outlet covers and lighting fixtures were stained brown and dripping with tobacco residue. There were visible burns on the bathtub and inside the bathtub that looked like cigarettes were left unattended. The smell in the room was putrid. The smell was so strong that it triggered an allergic reaction in me. I must also mention that there was one bath towel and two flat pillows on a king size bed that looked slept in. When we walked into the room the television was on, and it looked like somebody had been laying on the bed. My husband and I picked up our belongings, went to the front desk and told the attendant that the room was horrible. All they said was “we’re sorry”. I reached out out to hotels.com. I was assured they would help me to get a refund given this horrific experience. Today I received a email from Hotels.com the Ramada is sticking to their refund policy and I would not get my money back. They said they know this is disappointing. Yes, I am disappointed. and will never use this Hotels.com to book again. And a warning to all- definitely never stay at this Ramada!!!!

Good price, plenty of parking, good options for EV chargers around, breakfast could’ve been better. Rooms need to have coffee and/or coffee machines.

This was supposed to be a non-smoking property. Got to my room and it reaked of smoke. Moved to a new room and there was no water pressure in the shower. I also heard two other guests complain about the water pressure at the front desk. Yes, it’s cheap to stay there but you get what you pay for. Avoid

The staff was very friendly and welcoming. The bed was comfortable and the room was clean. The water pressure in the shower was nonexistent. The building could definitely use some updates. Free parking and it was conveniently located right off the highway. The free breakfast was a hot breakfast with scrambled eggs, home fries and sausage. Some cereal, a few muffins and toast. My only real complaint was that it did smell of cigarette smoke and weed.

To quote my sister, “I could spit into my own hand and get more water than that shower is giving us.” Linens were slightly stained, there were no towels when we asked for new ones. Better than a tent for a night, but wouldn’t go out of my way for it again.

Place was okay overall.

We chose this hotel because we couldn’t find a vacancy in Saratoga that was either available or less than $1000 a night and understandably so because it was the weekend of the Belmont race (which is why we were there) and we did not want to pay those prices. The room was perfect for what we needed and that being a place to sleep and bathe and while closing on a positive note, the beds were wonderful and so very comfortable and we were pleased to get a good night’s sleep!

Was okay for a night stay

The hotel room had a broken toilet seat and a toilet that was about 8 in off the floor. There were hairs in the bathroom and stains on the sheets. We asked to move to another room. The whole hotel smelled like pot. A beggar approached us as we walked in the front door. Definitely not worth the cost savings.

.

Worse experience ever from check in to check out their credit card machine wasn’t working and got charged twice and they won’t return the money. Awful smell

Conveniently located for the purposes of my trip and the price was really good but I suppose you get what you pay for.

My first time visiting Albany, it was for business, and all I need is clean quiet place to sleep. Yes, the hotel was not the little old building, which I could pick some aged detail, I could nick pick here and there such as cracked paint spots here and there. But overall, very clean and quiet. very nice hotel, I do not need anything luxury to sleep peacefully. Bathroom was very clean and nice, so does all towel and sheets. I was surprised they also have nice free breakfast. For the price, this is the best hotel in Albany.

Rooms were dirty bathroom was filthy sheet were torn pillows were stained. My whole experience was horrible. Will never stay here or at any Ramada ever again.

This Ramada is a disgrace to the Ramada name brand. Internet is terrible, no blanket or comforter on bed just 2 sheets. Phone and TV in the room not working. They left previously used toiletries in the bathroom. The room was so dirty and the furnitures rusty. Them people had the nerves to tell me that the bed did not have no blanket when I checked out knowing that they didn’t have any in there. The towels are so small you can even wrap yourself in them. Housekeeping is only on demand. To get new towels you have to return the dirty ones and when you do they only give you one. No trash bag for the trash can. The elevators had a horrible smell like something had died in there, they tried to spray it makes it even worse. Apparently when you check out you have to wait for them to check the room for so call missing items which they don’t even have in the room when you check in. Overall this place is a mess, they need to shut it down or pass it to someone who can renovate it and bring it up to par!!! I would not recommend anyone to stay there.

The place should get a renovation

Let’s start with breakfast — if you can even call it that. A prison meal would be an upgrade. Stale bread, watery juice, and rubbery eggs that looked like they’d been sitting out since the night before. Honestly, they’d be better off not offering breakfast at all. It’s almost insulting. The room was no better. The door didn’t even lock properly, which is a major safety issue. I didn’t feel secure for a single minute. On top of that, the TV was tiny and ancient, like something from the early 2000s, and barely worked. The internet was completely useless on the 6th floor — zero signal, no matter how many times I tried reconnecting. Add in musty smells, stained carpets, and unhelpful staff, and this place feels like it’s been forgotten by the Wyndham brand. I don’t know how it’s still in business. Save yourself the headache and spend your money somewhere else.

Rooms were gross. Old, dirty and beds were terrible.

Not cleaned under the bathroom sink, to space. Holes and walls at baseboard in corners. Paint smears and drips on bathroom molding, toilet seat, ductwork needs cleaning. Two hangers in closet, not enough, shelves, and guard bars in refrigerator missing. Needs to be defrosted. interior of window needs to be cleaned, probably hasn’t been cleaned in at least a year. Overall needs to be repainted in minor repairs.

Roaches Mice dirty beds bathrooms

the complementary breakfast was behind a barrier and had to be requested and served by staff. it was just kind of a grim atmosphere.

The front desk lady is friendly and helpful. The room is clean, but the property is old with leaking tap in the shower with limited water flow, the shower tub should be replaced as when I step in the bath tub, I feel the bottom of it is floating on the water, i.e. it moves. The blanket on the bed is too thin and we have to raise the room temperature to 77F to be able to sleep. The door lock is hard to open with the assigned card and I have to ask the front desk lady to help us to open the door several times. The breakfast is fine with on onsite service person to distribute the food to avoid waste.

I had reserved two rooms (139 and 140), and in one of the rooms we could not take a shower cause the mat was dirty. I was disappointed. But it was only for one night.

Moldy order in room and hall carpet, no shower curtain in bathroom, furniture was very old and ill maintained, breakfast food was terrible… much of it badly cooked and un-eatable. Very disappointing stay unfortunately. Would not recommend it to anyone.

I checked in today and walked out there were none of the amenities offered online and the place looked like trash the room smelled and I immediately went to the lobby to ask for a refund and was told to call your number and I was hung up on 3 times I called Expedia and the same response I would get hung up o. So now I’m going to report this to The Better Business Bureau and I am creating a Boog for this false advertising and not being able to get a refund!!

I will be contacting Expedia tomorrow to demand a refund. This Ramada, is a franchise and not owned by the Ramada chain. It should not be offered to Expedia members again.

The building is falling down there's bug all over the place the elevator was not clean there was so many dirt on the floor and garbage stuff breakfast look disgusting the place one was on sanitized there was no curtain in the bathroom you need to shut down ASAP

I should have looked at more reviews and not just the price... It's very run down, the faucet in the shower has a constant drip, as does the sink. Found a very dirty sock when looking for a workable outlet to plug in my phone charger, gunk on table surface, on mirror, dusty, just generally not clean. Sheets seem ok, but wifi is questionable, stains of carpet and walls and ceiling. Furniture is very... Um. Let's say pulled from resale and garage sale. I found one outlet to plug in my phone in my phone and it wasn't convenient to the bed. One lamp worked. Dim lighting hides a lot. Smelled like cigarettes. At least the AC works.

Live bed bugs, dirty unsanitary bathroom, filthy general area. Holes in the walls Unimaginable how they could even advertise rooms. My family and I left immediately! When we arrived to the lobby to complain Reema the front desk staff was rude and nasty. She said she was the only one there and there was no one do contact. Offering another room would not have been helpful because there were too young ladies in the lobby upset because they had been bitten with bed bugs! I’m unable to upload the actual picture of the bed bug CRAWLING across the bed.

Nothing like the pictures. Checked in and went up to our room. It was filthy, lampshades missing, the bathroom was gross with smears of toothpaste on the walls. The smoke detector was also beeping every min indicating the batteries needed to be changed. We went to the front desk and asked if someone could replace the smoke detector battery so i didnt have to listen to it beep all night long. The woman at the desk said there was nobody to change batteries. She pointed at my boyfriend and said hes tall just remove the batteries. I also asked for an extra pillow since there was only 2 for our king sized bed and was told they dont give out extra pillows. We got back to the room and my boyfriend removed the smoke detector batteries and realized it was an expired smoke detector from 2006...not very safe especially in a large hotel not sure who to report it to but will contact the fire marshall for guidance.

I didn’t have any issues, but this is not the kind of hotel you expect from a Ramada. It needs a major facelift, from the rusty signs, potholes in the parking lot, tattered flags, chipped and worn furniture, etc. Looks like it was probably really nice at one time, but that time was probably 1987.

This is the absolute worst hotel we have ever stayed at. The place was very unkept and run down. If it was not 1 am when we stopped here, we would have left, but we need to sleep since we were in the road all day. We had 2 very young kids with us, and I was embarrassed I even brought them here. The pictures are nothing like the hotel what so ever. One of our beds had a burn hole in the sheets, the furniture was broken, blood in the wall, wire holding up the shower curtain rod, and the list goes on. I would never recommend any one to stay here especially if you have a family. Here are actual photos of the hotel.

Nice

I would not stay here again as part of the perk of staying was an included breakfast. The staff had vice like control over dishing/serving and was not very nice while serving. Eggs were so runny and unappealing that putting ketchup on the turned them to chunky soup

The only good things are the price, working aircon, and free breakfast

This property is a wear down property. This is not a 3 star hotel. Disappointed about Ramada.

It is like this place came out of a horror movie. Not one thing about this place was good. I had a terrible night and experience.

The bed was comfortable and clean. Aside from that, my room had obviously not been dusted in a long time and the furniture, bathtub and toilet were very old and it showed. The place is really rundown and an embarrassment to the Ramada Inn/Wyndham brand. The staff were all pleasant.

Lobby, elevator & hallways - Outdated and neglected in every way possible. Room - Blood stains on duvet, one bath towel, one hand towel and washcloth, insufficient and cheap brand toiletries, old and peeling décor and carpeting throughout, evidence of current and past water damage, carpet saturated in water by AC, unusable power sockets, no coffee maker, no ice bag in bucket, insufficient towels, cigarette burns on bath. It didn't appear uncleaned but also didn't appear thorough. There's a skeleton staff of family members as employees and they live on property. Breakfast - Self service was not permitted, which we've never seen or experienced ever before, and required to get a breakfast coupon from reception. A staff member grabs everything because the area is blocked off. Extremely limited offerings (3) and we saw nothing beyond sugar filled carbs. Not even a yogurt, fruit or at least one alternative option, so we didn't bother beyond (requesting) coffee. Overall, this franchisee has spent $0 on improvements, staffing, operations or essentially anything. There's only certain reasons to stay here, either the price or its location.

I had a fantastic stay here

Good service

We noticed that in some areas including the elevators smelled cannabis. Employees are doing their best but the building and rooms need a lot of improvement

If you’re over 5’ look somewhere else the toilets are extremely low and uncomfortable,walls were falling apart.cheep outdated but you get what you pay for breakfast was ok

Most of the lights (table lamps etc don’t work). Hallways look rundown with poor lighting. Roaches.

Dirty. The place is kept in very poor conditions. Despite the non smoking policy the entire building smelled of marijana and cigarette smoke. Only half a roll of toilet paper was in the bathroom when we arrived

The hotel was filthy and smelled like urine and mold. There were broken windows, mattresses leaning up against the windows, and homeless/ migrants everywhere you looked. I wouldn't bring prisoners to that hotel!! 😤😤

This hotel is excellent for the price (hotels.com price) I agree with prior reviews that if you have to stay for a night or two, have to work most of the day and eat out, and just need a clean simple place to stay, this is the best bang for buck. Front desk people very polite and helpful, room clean, breakfast average. All high ratings based upon what they charge. For that price, the hotel deserves 5 stars.

It stinks, it's dirty and unacceptable to still be opened

Needs renovation

They took my money for the room Itself, but the security deposit that gave me a very hard time about where they wouldn't even take cash. I didn't even get to stay. For 3 nights over $200

In the room we stayed in there was a pair of dirty underwear in the bathroom

The hotel was permeated with the smell of cigarettes despite a document needed to sign at check in prohibiting smoking. When I entered my room it was clearly dirty and smelled badly. The TV was on and it appeared as though someone was watching tv on the bed prior to my arrival. The last straw was seeing cockroaches, I left before staying the night.

The stay was one of the poorest in a hotel. Maybe it’s the area, maybe it’s the hotel itself not being upkept. I’m waiting for my deposit to be refunded still 3 days later. The room was not the best condition, with very few outlets. The bathroom shower curtain didn’t stay closed because the bar was not fit well, so it was uncomfortable to shower. There were holes in the bathroom door when we arrived and marks on the walls. I didn’t photo everything just things I thought were way out of the ordinary for a hotel. The breakfast wasn’t awful, the attendant was pleasant and helpful, making the food worth it, even though it was sub par. He was doing his best. The breakfast area could use a revamp though for sure for better accessibility and such. Again, the area may affect this—I come from a small city in Maine, so may not compare to Albany.

Skip breakfast

Hotel does not look like pictures. Took an hour to check in. By the time I got to my room our food was cold. The whole floor smelled of smoke the room was dirty. Questionable substance left on the table. The walls were leaking, an employee knocked in on the door waking us up to work on it. I asked to be moved because the smell was overwhelming so they sent us to another room on another floor, wasn’t much better than the first. This hotel has so much potential but no upkeep. Would not recommend.

Staff was rude and property was not clean. Sheets were clearly used and not properly washed.

The room was clean. The bathroom was dingy, the shower leaked and had terrible water pressure.

The hotel was good. I just needed it for a quick and inexpensive place to stay.

Dirty bathroom bedroom ok

They just didn’t let me stay and told me they were not refunding me

There was no dusting and there was a roach in the bathroom the front desk said she was sorry but nothing can be done until Monday

The breakfast was controlled by the workers and all they wanted to give you was one Small muffin. When I asked for two, the guy got upset. I could go on and on, but I’ll give a few pictures so you’ll get the point

Smells a lot like smoking.

Breakfast was solid

Poor experience room dated, bathroom rough, used syringes in car park, no WiFi in room, staff unhelpful and breakfast was a joke

Horrible hotel plumbing not working well took shower water stayed in tub smelled really bad (the room) bed was uncomfortable wouldn’t suggest this hotel to anyone

Walked in and it was dirt broken windows,people hang out cursing in the lobby. Got on the elevator and a guest walked in with needle marks all over his arms . This was the worst plan I have ever been at. I asked for a refund and they said to call expedia

Excellent place to stay

There were only two amenities that were advertised that they actually had. Free breakfast and elevators. They wouldn't allow me to use the fitness center and I doubt the pool even existed.

Clean rooms, great price. Friendly staff. Shower could use an update, but for the price, it’s hard to give a bad review. It served the purpose. I would stay here again.

The room wasn’t clean since the first day I stayed there

More patches in the walls than original wall material. Heater was non functional, only cold air. Hot water took a long time. Morning staff(especially breakfast attendant) were unfriendly/aggressive. Bathroom was not cleaned. Furniture is falling apart. Keys always de-magnetized. Not a good experience.

Check in was okay, place is gross. No pride of “ownership”. Would not recommend nor would we stay here ever again. Don’t expect much. Everything is gross and filthy.

The pool was closed for repairs the whole time The breakfast was a little strange with needing a ticket to hand to a lady to get waffles??? I expected more than just basic staples since the webpage showed a big dining room with full spread breakfast bar the Fairfield Marriott in Albany at my last stay had a full spread and all you can eat no question ask .. I felt like a little kid handing a lunch lady a ticket it a bit strange ….

The front desk people acted very professionally and in a friendly way to welcome you to the hotel.

It’s weird they hide the breakfast with a patrician and only one guy can give you things like peanut butter and bread. Also, my room had a bug in it and the shower was on the entire time even when turned off.

It was good for what i paid. There are maintenance items that need repaired. Microwave missing a leg, so unbalanced.

It was a nice place to rest my head but the t.v didnt work and the grocery store wasnt very convenient but the breakfast was really good