Park Inn by Radisson Albany, GA
About Park Inn by Radisson Albany, GA
Located in Albany, 3.6 miles from All American Fun Park, Park Inn by Radisson Albany has accommodations with an outdoor swimming pool, free private parking, a fitness center and a garden. This 3-star hotel offers a spa & wellness center. The hotel has a sauna and a 24-hour front desk. All rooms come with air conditioning, a flat-screen TV with cable channels, a fridge, a coffee machine, a shower, free toiletries and a desk. Featuring a private bathroom with a bath and a hairdryer, rooms at the hotel also feature free WiFi. The rooms have a closet. A continental breakfast is available at Park Inn by Radisson Albany. Southwest Georgia Regional Airport is 6.8 miles from the property.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Luggage storage
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
The hotel reviews are mixed, with some guests praising the staff and cleanliness, while others express dissatisfaction with the condition of the rooms and facilities. Many guests appreciate the convenient location and friendly staff, but there are recurring complaints about dirty rooms, broken fixtures, and poor maintenance.
- Convenient location
- Friendly and helpful staff
- Dirty rooms and facilities
- Broken fixtures and poor maintenance
- 5/5
Flo was amazing during our check-in. The experience was very welcoming. The grab-and-go breakfast was very convenient
- 3.5/5
Great room Bathroom tile tub need to be cleaned the tile is dirty otherwise great Tub tile needs cleaning or replacing
- 5/5
Everything was nice and the staff were super nice
- 2.5/5
Passable
- 4/5
Good 👍
- 3.5/5
The location of the hotel was convenient to all amenities provided by the town of Albany, located in Southwest Georgia.. I would have to say that the most pleasant thing about my room was the bed and pillows.. pillows were like clouds.. The bathroom is outdated, every corner and line of things bathroom is filled with caulk , even around the toilet.. it leaks.. The carpeting throughout is dated and for some odd reason felt damp under my feet ? Continental breakfast is less than desirable.. basic waffle grill, free package cereal and muffins, coffee and juice.. Would I stay here again.. probably not..
- 3.5/5
The location of the hotel was convenient to all amenities provided by the town of Albany, located in Southwest Georgia.. I would have to say that the most pleasant thing about my room was the bed and pillows.. pillows were like clouds.. The bathroom is outdated, every corner and line of things bathroom is filled with caulk , even around the toilet.. it leaks.. The carpeting throughout is dated and for some odd reason felt damp under my feet
- 4/5
Very good
- 3/5
No soap in bathroom. Staff very helpful
- 0.5/5
I never got a room and I tried to cancel multiple times on that night. My reservation couldn't be found. This is the 4th bad experience with you all. I will never use this app again and I request a full refund for a No STAY.
- 1/5
The room was a King bed suite type of room from the 1970's!!!!!! The refrigerator, stove, sinks....everything was OLD AND OUTDATED!!!! The windows had no curtains and blinds that fit only HALF of the window! The sinks dripped water and had to be maneuvered to an off position! The sheets were OFF WHITE with a brownish stain in the middle! It was after midnight and we just too exhausted to move rooms AGAIN!!! I used my clorox wipes to clean the bathroom and wipe down everything. I used my Lysol spray on the bedspread and chair where we sat out things! The guy that was on duty said that the cleaning is not up to standard because of high turnover, and its worse there than other places. He said they are working on getting the hotel up to standard with cleaning and other areas!!! WE SLEPT ON TOP of the bedspread and used our own blanket! We were out of there IMMEDIATELY at 6am!!! DO NOT BOOK HERE!!! THEY SHOULD BE ASHAMED!!!! Hotels.com owes us a REFUND!!!!
- 0.5/5
I hated everything EVERYTHING! Shut it down!
- 0.5/5
I hated everything EVERYTHING! Shut it down!
- 4.5/5
Very quiet and have excellent staff and location is great with food and stores close by Wasn’t as clean but the staff made up for the inconvenience
- 4.5/5
Wasn’t as clean but the staff made up for the inconvenience
- 2/5
We booked this hotel specifically for the pool, we arroved and was told it was out of order. The bathrooms and carpet need replaced-stains yuk! The toilets squeeled when flushed and our room phone dodnt work when I jeeded tp call the front desk.
- 3.5/5
Good
- 2/5
Room was dirty. I asked for changed of room and same thing
- 5/5
I paid cash and the $50 i guess for damages and I didn't get my $50 back the next day I left which was Sunday so can I get that back besides that I enjoyed the stay so if I can get those $50 back text me at 229-308-4207AWESOME
- 4.5/5
Superb
- 5/5
Great loved it
- 3/5
Staff was very nice and the room was fine. Unfortunately, the bed was very uncomfortable. It slid downhill from right to left so both my husband and I slept on a slant all night. While the hotel was fine, I wouldn’t stay here again because of the bed and wouldn’t recommend this hotel.
- 2.5/5
Room was only cleaned once. We had to take out our trash and ask for towels and toilet paper.
- 2.5/5
Friendly front desk. Breakfast included. Room was only cleaned once. We had to take out our trash and ask for towels and toilet paper.
- 0.5/5
Nothing bc I never got a room. I never got a room and I tried to cancel multiple times on that night. My reservation couldn't be found. This is the 4th bad experience with you all. I will never use this app again and I request a full refund for a No STAY.
- 5/5
I love it here
- 5/5
The breakfast was good and yall are in a nice spot I paid cash and the $50 i guess for damages and I didn't get my $50 back the next day I left which was Sunday so can I get that back besides that I enjoyed the stay so if I can get those $50 back text me at 229-308-4207AWESOME
- 4/5
The hotel staff was friendly and accommodating. The breakfast left a bit to be desired, but to be fair, it was a Sunday. The coffee was good, though. The room was nicely furnished, and even had a fridge and microwave, which was very convenient. I'd stay there again for sure!
- 3/5
Pleasant
- 4.5/5
Superb
- 5/5
My room was nice I didn't like the mildew, sour smell inside my room which was unbearable when you first entered the room. I feel they kept the room extra cold to minimize the odor, but that's an epic fail. The carpet needs to be shampoo and thoroughly clean.
- 5/5
My room was nice I didn't like the mildew, sour smell inside my room which was unbearable when you first entered the room. I feel they kept the room extra cold to minimize the odor, but that's an epic fail. The carpet needs to be shampoo and thoroughly clean.
- 4/5
N/A
- 4.5/5
Superb
- 5/5
Comfort No full breakfast
- 5/5
No full breakfast
- 1.5/5
The comfort of the room I prepaid online but when I got there the clerk said I couldn't prepay online that I had to pay at the property
- 1.5/5
The comfort of the room I prepaid online but when I got there the clerk said I couldn't prepay online that I had to pay at the property
- 3.5/5
Good
- 0.5/5
nothing dirty bathroom, room sheet, towels and cover. Musty smell
- 0.5/5
nothing dirty bathroom, room sheet, towels and cover. Musty smell
- 5/5
Nothing, everything was fine ?
- 5/5
I had no complaints. I loved everything.
- 2/5
The mattress was deformed, the pillows even worse. It was hard to get any rest with a bad mattress
- 2/5
The mattress was deformed, the pillows even worse. It was hard to get any rest with a bad mattress
- 4.5/5
It was great!
- 5/5
Room was OK, location was good, normal nice things. The room didn’t have a hairdryer so I went to the front office and they were very kind, opened up a new box for me
- 5/5
Room was OK, location was good, normal nice things. The room didn’t have a hairdryer so I went to the front office and they were very kind, opened up a new box for me
- 3/5
I loved the location of the hotel . The manger Sarah was rude and they never had rags or towels. The on the go breakfast sucks. The house cleaning rude as well. The room itself is comfortable, shower is hot and reasonable price for what you have to deal with.
- 4.5/5
Location. Comfortable Na
- 5/5
Every thing
- 2/5
, And need new cleaning Ladies or Men, Very Disappointed ☹️. Nothing really The room didn't feel or looked clean ?,The air conditioner stayed on all night and it was 25-30 Degrees outside ?,No one came to fix it the following day,They should have given us a REFUND.Sorry but won't be staying there again.
- 3.5/5
Quiet Could have been more cleaner Need more options for breakfast. Stuff was out of date
- 0.5/5
It was close to family. I paid extra for breakfast, the quality was unacceptable.
- 2.5/5
The bathroom wasn't that clean it had hair in the shower and on the towels
- 5/5
Nice staying, I are looking to comeback.
- 5/5
Nice staying, I are looking to comeback.
- 3/5
Check in was flawless. Room was ok. Needed a good cleaning. Breakfast was posted that it was open until10:00 am. When going to get breakfast at 9:15 am it was closed. There was a person that was rude about the signage. Stating that they should hav3 taken it down.
- 3/5
Check in was flawless. Room was ok. Needed a good cleaning. Breakfast was posted that it was open until10:00 am. When going to get breakfast at 9:15 am it was closed. There was a person that was rude about the signage. Stating that they should hav3 taken it down.
- 3/5
The area around the hotel is perfect. The hotel itself not so much. The entire bathroom needs to be redone. The rooms stink. The sheets on the beds are discolored and the beds are uncomfortable. The television doesn’t work. I could go on and on. My teenager said she would rather sleep in the car. Never again would I stay here.
- 3/5
The area around the hotel is perfect. The hotel itself not so much. The entire bathroom needs to be redone. The rooms stink. The sheets on the beds are discolored and the beds are uncomfortable. The television doesn’t work. I could go on and on. My teenager said she would rather sleep in the car. Never again would I stay here.
- 2/5
This hotel was rated a 3 star however needs to be rated a 2 star. The location and area was excellent. The lobby, breakfast/sitting area and hallways were neat and clean with no unpleasant odors. The room was neat and clean when you walked in, however the drawers had old food in them, the refrigerator needed to be wiped, not having adequate towels and no hair dyer. I discussed the above with the young man at the desk and he stated he would let the housekeeping supervisor know. The young man provided the towels we needed. I asked the young man about there full breakfast the hotel offers the young man stated the breakfast is more a grab and go. I expressed that the hotel web site needs to be updated, as we ended up going to IHOP. A male guest was at the end of the hallway vaporing and this hotel is a smoke free facility.
- 2/5
This hotel was rated a 3 star however needs to be rated a 2 star. The location and area was excellent. The lobby, breakfast/sitting area and hallways were neat and clean with no unpleasant odors. The room was neat and clean when you walked in, however the drawers had old food in them, the refrigerator needed to be wiped, not having adequate towels and no hair dyer. I discussed the above with the young man at the desk and he stated he would let the housekeeping supervisor know. The young man provided the towels we needed. I asked the young man about there full breakfast the hotel offers the young man stated the breakfast is more a grab and go. I expressed that the hotel web site needs to be updated, as we ended up going to IHOP. A male guest was at the end of the hallway vaporing and this hotel is a smoke free facility.
- 2/5
Mattress not comfortable, sofa with dirty spots. Breakfast not good. Don't recomend anyone to stay here.
- 2/5
Mattress not comfortable, sofa with dirty spots. Breakfast not good. Don't recomend anyone to stay here.
- 5/5
I truly enjoyed my stay. I always feel welcome and refreshed when I stay here.
- 5/5
I truly enjoyed my stay. I always feel welcome and refreshed when I stay here.
- 2/5
Check in was slow. Tub stained and very old bathroom. Needs renovation. Tv didn’t work. Beds weee good. Breakfast, cereal and waffle, no fruit or protein. Waffle maker didn’t work. Coffee ran out. Women at desk tried to cover desk and stock breakfast. Very cordial but overextended.
- 2/5
Check in was slow. Tub stained and very old bathroom. Needs renovation. Tv didn’t work. Beds weee good. Breakfast, cereal and waffle, no fruit or protein. Waffle maker didn’t work. Coffee ran out. Women at desk tried to cover desk and stock breakfast. Very cordial but overextended.
- 3/5
They had a pool but we didn’t swim I took advantage of their small gym area & used the treadmill. The sauna is a room off of the gym. Decent to navigate to the hotel. It is an older hotel which is fine but it needed more cleaning. Our room was cleaned but still could have used another vacuum. The walls looked like they needed a good washing and/or a repaint. The floor in the hallway has several large stained spots. Overall I would give it a 5.5/10 for cleanliness. The breakfast was good with you make waffles, yogurt, fruit cups, instant oatmeal and grits, plus cereal. Not much for condiments to put on the waffles. I would probably stay somewhere else if available
- 3/5
They had a pool but we didn’t swim I took advantage of their small gym area & used the treadmill. The sauna is a room off of the gym. Decent to navigate to the hotel. It is an older hotel which is fine but it needed more cleaning. Our room was cleaned but still could have used another vacuum. The walls looked like they needed a good washing and/or a repaint. The floor in the hallway has several large stained spots. Overall I would give it a 5.5/10 for cleanliness. The breakfast was good with you make waffles, yogurt, fruit cups, instant oatmeal and grits, plus cereal. Not much for condiments to put on the waffles. I would probably stay somewhere else if available
- 3/5
The room appeared relatively clean upon arrival, but several issues were immediately noticeable. A dirty towel from the previous guest was left in the room, and there was visible makeup on the pillowcase. No washcloths were provided, and the two towels present were simply tossed on the bathroom shelf. The tissue holder was missing, with an empty roll left behind and the actual tissue roll placed on top of the toilet. Neither the sink nor the tub stoppers were functional. The heating and air unit was difficult to use, and the wall thermostat had no power and did not work. Additionally, the cabinet door under the TV was broken.
- 3/5
The room appeared relatively clean upon arrival, but several issues were immediately noticeable. A dirty towel from the previous guest was left in the room, and there was visible makeup on the pillowcase. No washcloths were provided, and the two towels present were simply tossed on the bathroom shelf. The tissue holder was missing, with an empty roll left behind and the actual tissue roll placed on top of the toilet. Neither the sink nor the tub stoppers were functional. The heating and air unit was difficult to use, and the wall thermostat had no power and did not work. Additionally, the cabinet door under the TV was broken.
- 4/5
It was pretty clean, no complaints. My biggest complaint was my uncle's room was canceled and no one seemed to know why. He had to go get another room at a different hotel from the family. Not acceptable. Very disappointing.
- 4/5
It was pretty clean, no complaints. My biggest complaint was my uncle's room was canceled and no one seemed to know why. He had to go get another room at a different hotel from the family. Not acceptable. Very disappointing.
- 1/5
I did not even stay at the room. At the front desk while I was checking in, someone asked for new bed sheets because theirs had blood on it. I should have turned around then and the guy that was checking me in knew I was bothered my that comment because he looked guilty and apologetic. As soon as I got my key I went to examine my room and as soon as I entered the room it reeked of cigarette smoke. Mind you this is a non smoking room and $100 deposit was made. The room looked terrible like a motel and there was a door connected to the next persons room which I felt unsafe. I immediately got out of there and asked for my refund. I could not stay here. I ended up paying for a night and was refunded the second night and the deposit but the manager was rude and was telling me that my complaint of the room smelling like smoke wasn’t in my room but from the hall and room of other individuals that booked there. Since I had booked through Expedia she could only give me a receipt of refund for the deposit and I would have to get Expedia to call the hotel for a refund of the second night. In all it was a terrible experience and I will never book again.
- 1/5
I did not even stay at the room. At the front desk while I was checking in, someone asked for new bed sheets because theirs had blood on it. I should have turned around then and the guy that was checking me in knew I was bothered my that comment because he looked guilty and apologetic. As soon as I got my key I went to examine my room and as soon as I entered the room it reeked of cigarette smoke. Mind you this is a non smoking room and $100 deposit was made. The room looked terrible like a motel and there was a door connected to the next persons room which I felt unsafe. I immediately got out of there and asked for my refund. I could not stay here. I ended up paying for a night and was refunded the second night and the deposit but the manager was rude and was telling me that my complaint of the room smelling like smoke wasn’t in my room but from the hall and room of other individuals that booked there. Since I had booked through Expedia she could only give me a receipt of refund for the deposit and I would have to get Expedia to call the hotel for a refund of the second night. In all it was a terrible experience and I will never book again.
- 4/5
The room was clean and the staff were friendly. Breakfast could be improved a bit, and our door lock had trouble recognizing the key. But a good hotel at a good location
- 4/5
The room was clean and the staff were friendly. Breakfast could be improved a bit, and our door lock had trouble recognizing the key. But a good hotel at a good location
- 5/5
!
- 5/5
!
- 3/5
One nice thing is the room door was inside the hallway. Room temperature was set to a cool 62 when it was around 45 outside. Heat work well and warmed up in about 5-10 minutes. Parking was easy.
- 3/5
One nice thing is the room door was inside the hallway. Room temperature was set to a cool 62 when it was around 45 outside. Heat work well and warmed up in about 5-10 minutes. Parking was easy.
- 4/5
Clean room and efficient check-in.
- 4/5
Clean room and efficient check-in.
- 5/5
everything was great
- 5/5
everything was great
- 2/5
ok for the price
- 2/5
ok for the price
- 5/5
Staff was courteous and room was clean.
- 5/5
Staff was courteous and room was clean.
- 5/5
Staff
- 5/5
Staff
- 5/5
Excellent
- 5/5
Excellent
- 2/5
The rooms are run down. The mattress needs replaced it was like sleeping in a bowl. The lady who checked me in was night very pleasant, Maybe she was having a bad day. Stains all over the carpet. I would not recommend staying here.
- 2/5
The rooms are run down. The mattress needs replaced it was like sleeping in a bowl. The lady who checked me in was night very pleasant, Maybe she was having a bad day. Stains all over the carpet. I would not recommend staying here.
- 3/5
Traveling for bereavement and needed a two night stay. Arrived a couple of hours after the actual check in time. A few sketchy characters (possibly locals) were out front although I did not see them enter or exit property. I checked in and did a quick inspection of the room, beds (two full beds which the room called for two queen beds), bedding, smell, cleanliness, and bathroom with the exception of shower (pressed for time) and had to leave to meet family. Exhausted from the evening, I arrived back to the hotel extremely late. It was quiet (thumbs up) so I knocked out atop the bed. A few hours later awake to prepare for the day and as I go to shower, I found that it doesn’t work. I go to the front desk and they were very apologetic and made sure that a room change was made asap. They brought a luggage cart and new room keys promptly. After gathering our belongings we went to the new room gave another inspection. The shower worked but was not made for someone tall. Overall the property needs renovating and rooms need updating. The staff was great and understanding.
- 3/5
Traveling for bereavement and needed a two night stay. Arrived a couple of hours after the actual check in time. A few sketchy characters (possibly locals) were out front although I did not see them enter or exit property. I checked in and did a quick inspection of the room, beds (two full beds which the room called for two queen beds), bedding, smell, cleanliness, and bathroom with the exception of shower (pressed for time) and had to leave to meet family. Exhausted from the evening, I arrived back to the hotel extremely late. It was quiet (thumbs up) so I knocked out atop the bed. A few hours later awake to prepare for the day and as I go to shower, I found that it doesn’t work. I go to the front desk and they were very apologetic and made sure that a room change was made asap. They brought a luggage cart and new room keys promptly. After gathering our belongings we went to the new room gave another inspection. The shower worked but was not made for someone tall. Overall the property needs renovating and rooms need updating. The staff was great and understanding.
- 5/5
staff is AWESOME and Kind I really enjoyed the stay and comfort
- 5/5
staff is AWESOME and Kind I really enjoyed the stay and comfort
- 5/5
Spacious clean room, comfy bed. Shopping & restaurants close by.
- 5/5
Spacious clean room, comfy bed. Shopping & restaurants close by.
- 5/5
The room was very clean. Not what i was expecting after seeing the dirty carpet in the hallways.. The carpet in the room was much cleaner than the hallways. The bathroom was nice. I would stay there again.
- 5/5
The room was very clean. Not what i was expecting after seeing the dirty carpet in the hallways.. The carpet in the room was much cleaner than the hallways. The bathroom was nice. I would stay there again.
- 5/5
Very clean facility with very friendly and helpful staff. Would stay again.
- 5/5
Very clean facility with very friendly and helpful staff. Would stay again.
- 3/5
Yes
- 3/5
Yes
- 5/5
Nice and quiet
- 5/5
Nice and quiet
- 5/5
Nice and quiet
- 5/5
Nice and quiet
- 2/5
I didn't sleep well on the supposed to be a mattress, no spread or comforter, the tub was hideous. I had to ask for better looking towels and wash cloths. The room was very quiet no disturbing. We could actually walk to dinner or to the convenience store.
- 2/5
I didn't sleep well on the supposed to be a mattress, no spread or comforter, the tub was hideous. I had to ask for better looking towels and wash cloths. The room was very quiet no disturbing. We could actually walk to dinner or to the convenience store.
- 4/5
staff was friendly and helpful.
- 4/5
staff was friendly and helpful.
- 5/5
SAFE AND QUIET,
- 5/5
SAFE AND QUIET,
- 3/5
The first assigned room reeked of sour milk. Could not even walk in. Second assigned room, upstairs, was very hot upon entry, but cooled off satisfactory. We reported out of face tissue, but none was replaced. Hot breakfast had been replaced with grab and go since last time we visited here.
- 3/5
The first assigned room reeked of sour milk. Could not even walk in. Second assigned room, upstairs, was very hot upon entry, but cooled off satisfactory. We reported out of face tissue, but none was replaced. Hot breakfast had been replaced with grab and go since last time we visited here.
- 4/5
Everyone was very kind and helpful.
- 4/5
Everyone was very kind and helpful.
- 3/5
The website said breakfast. There was packets of grits, but no hot water or microwave. No bowl out. The lady receiving guest, at the desk, told us where to find the bowls. Not Good.
- 3/5
The website said breakfast. There was packets of grits, but no hot water or microwave. No bowl out. The lady receiving guest, at the desk, told us where to find the bowls. Not Good.
- 5/5
Front desk person was great very helpful and concerned about our well being. Our stay was good room was ok but the bed was excellent we enjoyed our stay. The breakfast was not breakfast and should have been advertised as a snack
- 5/5
Front desk person was great very helpful and concerned about our well being. Our stay was good room was ok but the bed was excellent we enjoyed our stay. The breakfast was not breakfast and should have been advertised as a snack
- 4/5
I liked the say but we did not get a breakfast meal in the mornings of our say because they stop the breakfast additions. We were misinformed about this due the website stated that and the management had no answers.
- 4/5
I liked the say but we did not get a breakfast meal in the mornings of our say because they stop the breakfast additions. We were misinformed about this due the website stated that and the management had no answers.
- 1/5
Disgusting
- 1/5
Disgusting
- 4/5
All was good!
- 4/5
All was good!
- 2/5
The couch in my room has two big brown stains where someone had soiled their pants ! The bed was okay . I could see people walking by from inside the room because of the gap around the door ! I was not sure I was safe ! I saw one roach !
- 2/5
The couch in my room has two big brown stains where someone had soiled their pants ! The bed was okay . I could see people walking by from inside the room because of the gap around the door ! I was not sure I was safe ! I saw one roach !
- 3/5
This property could be a five star, but it needs a lot of upgrades. The carpets had spots and were nasty in the hole we got in the first room. The sheets were stained. There was no Phone we got in the second room. There was no shower curtain in the sheets were stained this car. This property needs a serious upgrade.
- 3/5
This property could be a five star, but it needs a lot of upgrades. The carpets had spots and were nasty in the hole we got in the first room. The sheets were stained. There was no Phone we got in the second room. There was no shower curtain in the sheets were stained this car. This property needs a serious upgrade.
- 5/5
Extremely helpful staff. Clean property. This property was the same as advertised.
- 5/5
Extremely helpful staff. Clean property. This property was the same as advertised.
- 5/5
Easy to
- 5/5
Easy to
- 2/5
Hallways and rooms run down. Paint on the carpets. Really low wattage bulbs in bath. Chair in room looked like a thrift store reject. No bath clothes on check in but the staff responded fairly quickly. Pictures of the property do not reflect the poor shape the place is actually.
- 2/5
Hallways and rooms run down. Paint on the carpets. Really low wattage bulbs in bath. Chair in room looked like a thrift store reject. No bath clothes on check in but the staff responded fairly quickly. Pictures of the property do not reflect the poor shape the place is actually.
- 3/5
The facility is dated. The carpet in public areas is old. The room was a little better. This hotel has been here for a long time and so has possibilities but must rise to the occasion.
- 3/5
The facility is dated. The carpet in public areas is old. The room was a little better. This hotel has been here for a long time and so has possibilities but must rise to the occasion.
- 1/5
We came to the breakfast area about 8 am. We saw no coffee, no juices, no waffles…apparently nothing, except a few oatmeal bars. Bed sheets and bed cover are worn out, big stain on the sofa. Bed tub and bath room are dirty. The price for $110/ night plus tax was overpriced, not worth the price. Will never stay this chain hotel again.
- 1/5
We came to the breakfast area about 8 am. We saw no coffee, no juices, no waffles…apparently nothing, except a few oatmeal bars. Bed sheets and bed cover are worn out, big stain on the sofa. Bed tub and bath room are dirty. The price for $110/ night plus tax was overpriced, not worth the price. Will never stay this chain hotel again.
- 2/5
Hotel was not as it was represented on the website. Needs to be totally refurbished. Ugly linens, ugly green walls . Obvious repairs visible in bathroom. Would not recommend this hotel to anyone! Do not like exterior hallway entrance.
- 2/5
Hotel was not as it was represented on the website. Needs to be totally refurbished. Ugly linens, ugly green walls . Obvious repairs visible in bathroom. Would not recommend this hotel to anyone! Do not like exterior hallway entrance.
- 3/5
Did not have enough towels in room, had to go back to desk to get towel and hand towels. Carpets in room and hotel hallways were dirty, worn out & had bleach stains on them. Ugly green wall paint. Breakfast was grab & go which should have been stated on website. Not enough light in room or bathroom, also not enough plug ins for phones & computers. Not happy at all with quality of room.
- 3/5
Did not have enough towels in room, had to go back to desk to get towel and hand towels. Carpets in room and hotel hallways were dirty, worn out & had bleach stains on them. Ugly green wall paint. Breakfast was grab & go which should have been stated on website. Not enough light in room or bathroom, also not enough plug ins for phones & computers. Not happy at all with quality of room.
- 3/5
This hotel had some good points and some not so. They advertise a breakfast and i went twice and only saw a dew boxes of cereal and some muffins. I was very disappointed with this. The building and the entrance were nice and clean. Then i saw the carpet in the hall. I was worried i had made a huge mistake. I got to my room at the end of the hall, which was great since i work nights. The room had a terrible smell. I hoped it was because the air was not on and would go away. I put essential oils on tissue and put over the vents to help. The beds were clean and very comfortable. The carpet was not. The bathroom was clean. The shower liner was cracked but clean. The room was large enough for both beds and to move around. If the carpets had been clean and some knid of breakfast the visit would have been much better
- 3/5
This hotel had some good points and some not so. They advertise a breakfast and i went twice and only saw a dew boxes of cereal and some muffins. I was very disappointed with this. The building and the entrance were nice and clean. Then i saw the carpet in the hall. I was worried i had made a huge mistake. I got to my room at the end of the hall, which was great since i work nights. The room had a terrible smell. I hoped it was because the air was not on and would go away. I put essential oils on tissue and put over the vents to help. The beds were clean and very comfortable. The carpet was not. The bathroom was clean. The shower liner was cracked but clean. The room was large enough for both beds and to move around. If the carpets had been clean and some knid of breakfast the visit would have been much better
- 3/5
Maintenance of rooms was cheap.
- 3/5
Maintenance of rooms was cheap.
- 3/5
At least expand your options of cereal and muffins if that’s all you can offer.
- 3/5
At least expand your options of cereal and muffins if that’s all you can offer.
- 1/5
Rug was nasty and building smelled bad.
- 1/5
Rug was nasty and building smelled bad.
- 5/5
Very clean, quiet, and great staff.
- 5/5
Very clean, quiet, and great staff.
- 3/5
Horrible
- 3/5
Horrible
- 1/5
Wouldn’t let me check in
- 1/5
Wouldn’t let me check in
- 5/5
❤️
- 5/5
❤️
- 5/5
Excellent all around! Great customer service, great clean room.
- 5/5
Excellent all around! Great customer service, great clean room.
- 3/5
The hallway carpets are terrible. Dirty and stained. Our room door was hard to close Room smelled. Strongly of bleach and carpet was damp. No handtowels. 2 bath and 2 washcloths was it. Room appeared clean. Bathrooms are
- 3/5
The hallway carpets are terrible. Dirty and stained. Our room door was hard to close Room smelled. Strongly of bleach and carpet was damp. No handtowels. 2 bath and 2 washcloths was it. Room appeared clean. Bathrooms are
- 2/5
The bathroom looked dirty, old and rundown. The covers had stains. The lamp shade was broken. Was just passing through. Need a place to overnight. Won't be staying agsin
- 2/5
The bathroom looked dirty, old and rundown. The covers had stains. The lamp shade was broken. Was just passing through. Need a place to overnight. Won't be staying agsin
- 5/5
Had a wonderful stay. The young lady to check me in was amazing and very informative.
- 5/5
Had a wonderful stay. The young lady to check me in was amazing and very informative.
- 3/5
Check out was stateted as noon. Got a Knock on the door at 10:30am that cancelled one person in room sleeping in. I told them we would check out at noon. 11:30 another knock then walked right in. Unexceptable
- 3/5
Check out was stateted as noon. Got a Knock on the door at 10:30am that cancelled one person in room sleeping in. I told them we would check out at noon. 11:30 another knock then walked right in. Unexceptable
- 1/5
The carpet was filthy, the accessories were dusty, no continental breakfast, no wash clothes, room had foul odor from water leaking air conditioner unit in front of window causing wet carpet accompanied by foul odor, and the bed had sink in the middle, and the linen was stained and dingy. The staff were great and very apologetic.
- 1/5
The carpet was filthy, the accessories were dusty, no continental breakfast, no wash clothes, room had foul odor from water leaking air conditioner unit in front of window causing wet carpet accompanied by foul odor, and the bed had sink in the middle, and the linen was stained and dingy. The staff were great and very apologetic.
- 5/5
The staff were very friendly and helpful. The hotel is very convenient to get into and out of. Room was dark at night, which was a plus for me.
- 5/5
The staff were very friendly and helpful. The hotel is very convenient to get into and out of. Room was dark at night, which was a plus for me.
- 3/5
The hotel staff was good. The pool had no water. I requested housekeeping during my stay. They never came. A small roach was noted in the shower on my last day there.
- 3/5
The hotel staff was good. The pool had no water. I requested housekeeping during my stay. They never came. A small roach was noted in the shower on my last day there.
- 4/5
All was good with our overnight stay. Even the breakfast was good. Except there was no fruit, not even bananas. I am on a special diet, and fruit is always a good option, at any time of the day.
- 4/5
All was good with our overnight stay. Even the breakfast was good. Except there was no fruit, not even bananas. I am on a special diet, and fruit is always a good option, at any time of the day.
- 3/5
The bed cover didn’t look clean to me
- 3/5
The bed cover didn’t look clean to me
- 4/5
Convenient location on our trail. Good value and good breakfast.
- 4/5
Convenient location on our trail. Good value and good breakfast.
- 1/5
Blood on sheets and stained mattresses.
- 1/5
Blood on sheets and stained mattresses.
- 1/5
Room was filthy, sheets dirty. The room smelled horrible. Smoke detector broken. The hotel badly needs a make over. I actually had to go out and purchase sheets, comforter and towels. I couldn’t bring myself to use the ones there. Sorry never again!!!
- 1/5
Room was filthy, sheets dirty. The room smelled horrible. Smoke detector broken. The hotel badly needs a make over. I actually had to go out and purchase sheets, comforter and towels. I couldn’t bring myself to use the ones there. Sorry never again!!!
- 4/5
It was a great hotel for the price. Rooms were older, but they were clean and beds comfortable. Right in the area with plenty of food choices and shopping. Would stay again!
- 4/5
It was a great hotel for the price. Rooms were older, but they were clean and beds comfortable. Right in the area with plenty of food choices and shopping. Would stay again!
- 3/5
Needs remodeling,mattresses are very hard.
- 3/5
Needs remodeling,mattresses are very hard.
- 4/5
Minor issue-no facial tissue in room. The clerk searched all over and could only come up with a partial box from an unoccupied room.
- 4/5
Minor issue-no facial tissue in room. The clerk searched all over and could only come up with a partial box from an unoccupied room.
- 4/5
Great overall
- 4/5
Great overall
- 1/5
Dirty, carpets not vacuumed in weeks or longer. Mattress was horrible. Worst hotel ever. No bugs, but building in horrible shape. Sleeping in car is a better option!
- 1/5
Dirty, carpets not vacuumed in weeks or longer. Mattress was horrible. Worst hotel ever. No bugs, but building in horrible shape. Sleeping in car is a better option!
- 5/5
Clean room
- 5/5
Clean room
- 5/5
The rooms were not very clean. The bed's comforter had stains & toilet was not cleaned.
- 5/5
The rooms were not very clean. The bed's comforter had stains & toilet was not cleaned.
- 2/5
Four
- 2/5
Four
- 4/5
It was a comfortable overnight, passing though place. Originally was given key to an occupied room with the strong smelled of marijuana through the door but the desk attendant easily found an available room.
- 4/5
It was a comfortable overnight, passing though place. Originally was given key to an occupied room with the strong smelled of marijuana through the door but the desk attendant easily found an available room.
- 5/5
Great staff and easy checkin/checkout
- 5/5
Great staff and easy checkin/checkout
- 1/5
The overweight cross-eyed girl that looks like she does every menial job in the hotel badgered my company asking which room we were in for breakfast like we just walked off of the street. The bad things is I had spoken to her at least 3-4 times because my room was horrible. NO INTERNET and the sink would not drain so we had to switch rooms. Horrible experience and for the staff to get upset and slam the breakfast room door as hard as she can was very troubling. My friend thinks she has many mental issues going on. That is not how people behave at work.
- 1/5
The overweight cross-eyed girl that looks like she does every menial job in the hotel badgered my company asking which room we were in for breakfast like we just walked off of the street. The bad things is I had spoken to her at least 3-4 times because my room was horrible. NO INTERNET and the sink would not drain so we had to switch rooms. Horrible experience and for the staff to get upset and slam the breakfast room door as hard as she can was very troubling. My friend thinks she has many mental issues going on. That is not how people behave at work.
- 1/5
This place was so loud and so smoky it was impossible to sleep. There was gang activity. Felt unsafe.
- 1/5
This place was so loud and so smoky it was impossible to sleep. There was gang activity. Felt unsafe.
- 5/5
Really needs an update, bathroom needs a little paint.
- 5/5
Really needs an update, bathroom needs a little paint.
- 5/5
The two ladies at the front desk were extremely friendly and helpful!
- 5/5
The two ladies at the front desk were extremely friendly and helpful!
- 1/5
The property is in terrible condition the carpet stained the place smell like pot being smoked Inside
- 1/5
The property is in terrible condition the carpet stained the place smell like pot being smoked Inside
- 2/5
The property is in very bad condition
- 2/5
The property is in very bad condition
- 4/5
Overall good experience, breakfast was included. unfortunately the shower was very dirty, had hair, dirt and someones lost eye contact, so i ended up not using it
- 4/5
Overall good experience, breakfast was included. unfortunately the shower was very dirty, had hair, dirt and someones lost eye contact, so i ended up not using it
- 4/5
Front desk agent was very friendly and helpful. The breakfast attendant was very clean and efficient. The room needs updating (bathroom and paint) but it was clean.
- 4/5
Front desk agent was very friendly and helpful. The breakfast attendant was very clean and efficient. The room needs updating (bathroom and paint) but it was clean.
- 5/5
Clean rooms, big rooms, free wifi, big big breakfast selection, sauna, pool, mini gym, good stuff man, for $90 to $102 it is the best for your buck.
- 5/5
Clean rooms, big rooms, free wifi, big big breakfast selection, sauna, pool, mini gym, good stuff man, for $90 to $102 it is the best for your buck.
- 5/5
Nice clean hotel. No real perks
- 5/5
Nice clean hotel. No real perks
- 1/5
After I rejected the first room, they offered another room. Exact same problem! It took us five rooms to find a room that was not nasty. I would’ve left if it wasn’t midnight, but I was too tired to fight it. Staff were helpful.
- 3/5
Our check in was fine as the young lady behind the desk was friendly and efficient. However, even though there are signs posted everywhere that this is a non-smoking property, the lobby area had a strong odor of cigarette smoke and once we exited the elevator, a nearby stairwell REEKED of Marijuana. Additionally, the carpets in the hallways were quite dirtly. Not only do the carpets need vaccuming, they also need to cleaned. In fact, the hotel should really look into replacing them. Several paint stains were visible - downstairs and upstairs. Luckily, our room smelled fresh, it appeared to be clean, and the mattresses were fairly comfortable. Lastly, when we arrived at the front desk to check out, the young lady didn't even acknowlege us for a minute. When she finally did, she was not particularly friendly. Thankfully, this was a quick, overnight trip to visit family. Otherwise, I don't think I would have stayed longer than the one night. Furthermore, I don't think I'll stay here again.
- 5/5
Nice property!
- 4/5
It was in a good location and peaceful. Carpet in hallway needs change in some areas. Room was clean but pillow cases wasn’t completely changed from person before. Experience was good. I would stay there again.
- 5/5
Great
- 3/5
could use a freshening up. Was quiet and a comfy bed though
- 5/5
Great
- 5/5
Everything was excellent
- 2/5
No hot water in shower. Beds are very old with toppers on them. Clean enough. Staff very nice. Lots of nice upgrades. Very nice looking but big misses on mattress and bathrooms are very old. Breakfast was great. A very mixed review.
- 2/5
Arrived, checked in and went to the room we were given. I always check out the sheets before I stay in the room. There were semen on the comforter and it had gone down to the sheet. The young lady at the desk changed our room . I have photos of both of the rooms. It’s not a place I will ever stay again!
- 5/5
Close to where I had business
- 1/5
Terrible
- 4/5
The carpet upstairs needs cleaning bad. The people stayinv this time was loud all night long i did not get any sleep the bed was uncomfortable in this room
- 5/5
Would be great if more parking were available during heavily booked periods.
- 4/5
We got there late in the evening and I was given the wrong room, but I didn’t bother with it until the morning and when I went to guest services, they exchanged my room with no problems at all. The lady was very friendly.
- 5/5
They all smile and speak nicely to everyone. They are masters at multitasking while being polite and accommodating. A plus for the front desk ‼️
- 3/5
The staff were extremely friendly and the breakfast was decent with some hot food options. It was okay for a place to sleep on our 16 jour road trip
- 5/5
It was the best. The staff was friendly we went do to Hurricane conditions and had to leave our home. And the staff made us feel so welcome. And the breakfast was amazing
- 2/5
Non-smoking room smells like a smoking room and musty. Does not feel clean. Someone opened the door in the morning as they gave our room to another customer as the morning front clerk was told by the night person that we checked in but we are not there? No extra pillows.
- 5/5
Regina was wonderful and so inviting. From the time i walked in the building she was nothing but kind and accommodating. Courtney was kind and such an old soul. Everyone was so so kind!!!
- 3/5
Non smoking rooms but guest are smoking in rooms cigarettes and other items if you know what I mean.
- 4/5
Good enough, friendly staff, close to lots of food and shopping. Safe. Nice pool! Nice price!
- 2/5
The room was not clean the bed had dirty sheet, but the young lady was very nice and friendly she ask me what i wanted to do.
- 5/5
Nice motel and clean
- 4/5
We think that for the most part this facility was excellent. The breakfast was wonderful. The staff was friendly & helpful. I was disappointed that there was no hair dryer in the room.
- 1/5
Rude owners they don’t do early check in everyone work there have a special need slow tpo the point where they need to not be left alone at night with the proper job training the room has bloody sheets the breakfast wasn’t a full breakfast they start late and runs out of breakfast early so backwards breakfast lady rude the house keepers rude deck clerk rude owner rude never no clean rags no phone to use in room key card works sometimes pool is not fulled or clean properly they just need to close down and they had roaches small tv screen and the knob on tub was broken and air conditioner unit barely working
- 1/5
Dirty
- 5/5
Awesome customer service
- 4/5
Our stay in all was great. Our only downfall was the staff member at check (us walking out of the room) yelling and having an attitude because we left a drawer open to indicate that there were items left behind. And telling us we could have taken them out… First off, the items did not belong to us. Secondly, I did her a favor in making sure the room was properly cleaned for the next guest, who actually might want to use the furniture unlike us. But the place nice. Location wonderful.
- 5/5
Traveled to Albany from my daughter's college orientation. Checked in late at night, but we were able to get up early and get breakfast. The staff was great
- 3/5
It was fine blood was on carpet by sink, there wasn't any continental breakfast on Monday Memorial day.
- 5/5
Nice
- 2/5
Blood on sheets and blanket. Filth mattress cover. Dirty hallway, filthy stairways,
- 5/5
The rooms were clean and the staff was very professional and polite the breakfast was good as well.
- 1/5
Bathroom was dirty, couldn't use the bath tub, handle fell off room door, no phone in room, no clean towels.
- 3/5
I slept comfortably but the Inn could use an upgrade
- 4/5
I liked the convenience of the property to Albany State University. I liked the txt checkout option. I did not like esthetics (bathroom needs renovating).
- 5/5
It was pleasant and comfortable The staff was friendly and helpful.