Holiday Inn Express & Suites Aiken by IHG
About Holiday Inn Express & Suites Aiken by IHG
Located in Aiken and with Augusta Museum of History reachable within 20 miles, Holiday Inn Express & Suites Aiken by IHG provides express check-in and check-out, non-smoking rooms, a seasonal outdoor swimming pool, free WiFi throughout the property and a fitness center. The property is around 24 miles from Augusta Gulf Club, 25 miles from Augusta National Golf Club and 20 miles from Marion Hatcher Center. The property has a 24-hour front desk, a business center and luggage storage for guests. Buffet and continental breakfast options are available at the hotel. Jessye Norman Amphitheater is 20 miles from Holiday Inn Express & Suites Aiken by IHG, while Confederate Monument is 20 miles away. Augusta Regional Airport is 29 miles from the property.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Luggage storage
- Full kitchen / kitchenette
- In-room refrigerator
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Public transit access
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
The hotel generally receives positive reviews for its cleanliness, comfortable rooms, and friendly staff. However, some guests have experienced issues with the pool, breakfast, and room amenities.
- Cleanliness
- Comfortable rooms
- Pool issues
- Breakfast quality
- 5/5
Thank you
- 5/5
Great!
- 5/5
Exceptional
- 5/5
The breakfast, the coffee and gym.
- 5/5
Exceptional
- 5/5
Exceptional
- 5/5
Clean and quiet. Staff were...
- 5/5
Clean and quiet. Staff were friendly. Breakfast was nice
- 5/5
Very clean. Excellent location. I was charged online and then charged again when I got to the property. However, the additional charge was immediately refunded.
- 5/5
no coffee maker in the room.
- 5/5
breakfast was good. no coffee maker in the room.
- 5/5
Very clean. Excellent location. I was charged online and then charged again when I got to the property. However, the additional charge was immediately refunded.
- 5/5
Not a lot of handicapped parking
- 5/5
The hotel as a whole Not a lot of handicapped parking
- 5/5
The property was clean quiet and the staff cooperative.
- 5/5
Nice and affordable. Enjoyed the coffee bar
- 5/5
Breakfast was great one day, not so much the next ran out of scrambled eggs, pancake machine malfunctioning.
- 3.5/5
Good
- 5/5
Exceptional
- 5/5
Exceptional
- 5/5
Exceptional
- 5/5
Did not eat breakfast
- 5/5
Great staff. Close to all types of stores and restaurants
- 5/5
Great staff. Close to all types of stores and restaurants
- 4.5/5
Superb
- 5/5
I loved the fact that they had everything I needed and the room was very comfortable. There wasn’t anything that I didn’t like.
- 5/5
I loved the fact that they had everything I needed and the room was very comfortable. There wasn’t anything that I didn’t like.
- 5/5
Our first time at this hotel as we were there for the Masters. Nice clean room close to restaurants and stores. Would definitely stay here again when in the area.
- 3/5
Disappointed in room…….carpet stained, bathroom floor not as clean as I would have expected, previous guest’s socks left on bathroom floor, and generally not pleased with this particular room.
- 4/5
I'd suggest putting water out for guests in the lobby area. Paid for a bottle of water and then found out there was water available in the fitness center. We enjoyed the outside area with picnic tables.
- 5/5
Has really good convenience to eateries, walmart and banking.
- 5/5
Staff and location were amazing.. if you get a chance, go eat at The Feed Sac!!! Great food and service!!! Ask for Dayna
- 5/5
Everything was great.
- 5/5
Great stay
- 5/5
Very nice room
- 5/5
Sup
- 5/5
Very clean great breakfast
- 5/5
The front desk was extremely kind and helpful. He manage to update my memberships info very quicky. He also made sure we were satisfied w our room. The breakfast employees was also amazing. I always stay at Hilton and this place so far on top of my list.
- 5/5
Very room and in great sgaoe
- 5/5
great place
- 4/5
Nice sized room, pleasant staff
- 4/5
Room was not spotless, was very outdated and furniture, for the most point was scratched and beat up. Areas around the room at baseboards containing months of build up therefore it made everything look dirty and unkempt. The housekeeping and
- 4/5
Nice parking spaces
- 4/5
Room was clean and the staff were friendly.
- 5/5
We had a brief but great stay! The staff was very friendly, helpful and clearly customer service oriented. The fitness center offered new equipment for both cardio and resistance training and the hotel was pet friendly which our golden retriever appreciated as did we! The room was spacious and had nice amenities. I highly recommended this hotel.
- 5/5
All good. Not our first time here. Can’t fault it for the price. Breakfast is a bit basic but it’s free!
- 4/5
Room was clean and large. Breakfast very good. Staff courteous. Bery pleasant stay.
- 5/5
Upkept facility
- 5/5
Thanks for a great stay
- 5/5
Room was clean, parking was good. Was there when they had softball team there and still had room and was very quiet.
- 5/5
The pool was great and so was our stay. Thank you!
- 5/5
Very nice place to stay. Clean.
- 5/5
Great place to stay
- 5/5
Lived up to the Holiday Inn standard. Staff was very friendly, the room was extremely clean, it had easy parking in conveniently located to lots of services. Excellent place to stay.
- 5/5
Na
- 5/5
A very comfortable stay. Limited UBER and nothing is in walking distance besides a Circle K
- 5/5
-
- 5/5
The hotel staff nice and helpful. It was clean except in the room there was a dead roach in the window but other then that the room was clean.
- 5/5
Great service and rooms
- 5/5
I had a very pleasant stay.
- 4/5
They had to move us from our room to another because the bed had been made but when we turned down the covers, there was hairs all in it.
- 4/5
Small improvements- magnifying mirror in rooms, sanitizing wipes for equipment in fitness room
- 4/5
The property itself was nice and clean, but staff did very little to enforce keeping loud, unruly guests quiet and under control. There were people in the halls well after midnight being loud, banging on doors, and front desk was notified.
- 5/5
Great customer service from the staff and management onsite
- 5/5
The bed and the room are all great. Very comfortable bed and the room are very clean, The breakfast option is good. Can be betters, was out of half and half for coffee. And the juice was out. The two night we were there. Other than that it is good. The front desk staffs are very friendly. The cleaning crews not very friendly.
- 5/5
I have a lot of apprehension with hotels these days. No matter how much i research, most of them are not as clean or quiet or drug free as they claim online. The stay here exceeded my expectations right from the beginning with checkin with the nice staff. As soon as we walked into the room, we were very pleased with how clean everything was and how spacious it was; all of which were true to their online claims. highly recommend!
- 3/5
Somewhat disappointed. We selected this property based on high prior ratings. Breakfast first morning was poor with many items missing and pancake machine out of service. Second elevator out of service during 3 day stay. Room was not cleaned during entire 3 day stay even after asking front desk for assistance.
- 4/5
My partner and I stayed here for one night but we both enjoyed our stay. Check-In was a little slow possibly due to staffing however the process was quick once it was started. Our room was comfortable enough for both of us and the bathroom was clean. Beds were very comfortable. There was a large family reunion happening the same weekend we were there, but overall the hotel was quiet and we didn't have any issues with noise. Overall, we had a great stay and would recommend this hotel for any quick visits.
- 4/5
We switched to this hotel after we arrived at our initial hotel and it was a dump! The property was clean and all the staff we interacted with were nice. The only thing was that our room was not scheduled to be cleaned until way late and by that time we had been gone since early morning and just wanted to come home to a cleaned room. They had a special door hanger to out on the door indicating that you wanted the room cleaned. That was the only issue.
- 5/5
HVAC in our home was out.We have stayed here a number of times before... Would recommend to family and friends.
- 4/5
Property was great
- 5/5
The property was clean. The rooms are spacious and clean. The staff are very friendly and helpful. The complimentary breakfast is really good. I would definitely recommend this property!
- 5/5
The hotel is just around the corner from us. We have stayed at this property before. The staff a excellent.
- 5/5
The room was fantastic 👌
- 4/5
Close to restaurant and shopping. The gym nice but small.But have enough equipment for a good workout.
- 5/5
Stay was too grade
- 4/5
Newer property as of summer 2025. Nice but bare bones staff which leaves it feeling a bit "cold". Staff we did encounter were nice.
- 5/5
Excellent stay. Beautiful property. Clean well kept. Very quiet. Breakfast was very good. Different hot items every day. Large selection of items. Fruit, cereal, juices pancakes. Coffee was very good
- 5/5
The staff were professional, friendly and approachable. Greeted us with a smile each time they saw us. Extremely helpful and courteous. Our room was exactly what I had requested online. The complimentary breakfast was full of variety. Something for everyone. Brand name items, flavourful and all the condiments you could think of to go with it. Thank you Holiday Inn Express Suites Aiken, SC we will be staying with you all again when we get up your way!
- 5/5
This is my second stay at this property. Both times I’ve felt like old friends with the staff. Linda is especially helpful and accommodating. The bed is very comfortable and the room is spacious. I love all the shower heads. We were able to work and relax here. Parking is very convenient and the location is close to restaurants, shopping and the marsh walk. It’s very walkable. Can’t wait to stay here again.
- 4/5
Ecerything
- 5/5
My second time staying here. Easy in & out. Breakfast was much better than I expected. People were using the pool. It wasn’t packed but there were people around enjoying the property. East convenient parking.
- 4/5
We had a great stay! Overall room cleanliness was ok. Fou
- 5/5
Everyone was excellent
- 4/5
nice
- 5/5
Loved the great hospitality
- 5/5
Staff were super friendly, one of the nicest Holiday Inn Express I have stayed at.
- 5/5
The front desk receptionist Colosanta was friendly and informative. She made you feel welcome and at home. This alone made the Holiday Inn express in Aiken SC a venue worth while!
- 5/5
Spacious clean rooms. Comfortable bed and pillows. Good location adequate breakfast. Would recommend for a short day.
- 4/5
Staff was excellent. Breakfast was outstanding.
- 5/5
It's a fairly new hotel so everything is in good order and fresh in appearance. The rooms were well appointed and clean. The view from the window was mostly trees and the facility was well positioned off the main road. The receptionist was very welcoming.
- 5/5
Professional & Friendly Staff!
- 4/5
Na
- 5/5
Very clean , pictures as described. Easy , fast check-in
- 5/5
Hotel was very clean, staff friendly and helpful. Loved that there was coffee and tea in the common area all the time. The warm cookies in the evening was a nice touch.
- 5/5
The property is fairly new, it's very clean and quiet. I would stay here again
- 5/5
Excellent choices for breakfast, even had chocolate milk, which is a must for me. I have never seen such a variety of snacks and drinks. Would definitely stay there again.
- 5/5
Good price and customer service
- 3/5
My room wasn’t super clean. I noticed someone came in and straightened one bed and left no new towels. The front desk staff is lovely.
- 5/5
Nice hotel in quiet area.
- 5/5
Great stay!
- 5/5
Everything was excellent.
- 3/5
This property was ok but we stayed for 2 nights and our room was never cleaned. Bed was not made nor were the linens in bathroom changed. Very disappointing.
- 5/5
Nice property, cleans and quiet
- 5/5
Nice grocery store across the street and a gas station. Several places to eat down the street.
- 5/5
We love this hotel. Every time we visit, we stay there. Never disappoints, great service, clean rooms and great breakfast
- 5/5
I liked the friendliness of the staff when arriving. The room was clean for the most part however, there were a couple stains on the carpet which I didn’t like since we have a crawling baby.
- 5/5
O
- 5/5
Aiken was further off the beaten track than I expected but the hotel was fine and the staff was very friendly. The hotel was clean, modern and easy to get to with good parking.
- 5/5
.
- 4/5
Friendly staff and friendly guests!!! I LOVE THE SOUTH!!!!
- 5/5
Quick overnight trip and our room was just what we needed for a restful night. Everything was clean and comfortable. Would stay again.
- 5/5
Nothing
- 5/5
Clean, nice staff, good breakfast
- 5/5
I would stay again
- 5/5
The property is clean , modern and updated in the rooms
- 5/5
This Hotel was PERFECT for a one night get away. Hotel is clean and the check in and out was so easy. Staff was amazing and breakfast and coffee were very good. They have coffee available 24/7 and LOTS of of dining options close by.
- 5/5
Good
- 5/5
I was pleasantly surprised by how nice this hotel is. It had a fridge and microwave, blackout curtains, good water pressure, two outlets in the bathroom and a hot breakfast every morning. I will be back!
- 5/5
Would definitely stay again .
- 5/5
Enjoyed our one night stay. The staff at check in was super friendly and the room was very nice and clean. Would definitely stay here again!
- 5/5
Great stay!!!
- 5/5
Elevators were a little slow for hotel with only four floors. The bed was too hard for me. Other than those two things, everything else was great! The breakfast was good, and hot! Service was good too. And hotel staff were very nice.
- 5/5
Hey, everything was great nor
- 5/5
Very comfortable. Staff are very courteous and professional. Very clean hotel.
- 3/5
The facility was good. I just happened to be there when there were problems. That the elevator was not working was beyond their control. Climbing four flights of steps until the company responded was a bit much for someone eighty-one years old. Because I wanted to relax and rest, I was disappointed that there were problems with the TV. At first, it would not come on. When it did, it couldn't be cut off, which means I did not have a restful night. The breakfast was just fair. A quality upgrade would help. Yet, the staff was very friendly and helpful. The room was clean and the bed comfortable. While there is a dispenser for body wash, people should bring their own soap as I usually do to wash my face. The setting is very peaceful. At another time, except for the breakfast, I could have given a very good rating.
- 5/5
The location was fantastic!
- 5/5
It was convenient for our needs.
- 5/5
Every was really clean. The only thing that was a drew back was having to wait until 3pm. I have been staying here for close to 8 years with a group and there has never been a issue getting in early seeing we were there for a convention.
- 4/5
I love this hotel! I stay here at least two times a year because of business. I only had one issue this year though. The towels and wash clothes were extremely rough. But everything else was great!
- 4/5
Breakfast was not up to par for Holiday inn Express. Eggs were cold or not available, breads were not replenished and stale, no cereal.. generally a disappointment and certainly not what we've grown to expect at Holiday inn Express, which is one of the reasons we choose to go there
- 4/5
Our room had only one set of towels per person. No extras. One bath, one wash rag. Accommodations were very nice, but anything extra was absent
- 4/5
It was good.
- 3/5
I was late 2 hours check up second to a tennis tournament charge another day . Some hotels charge you 1/2 a day and rent the room
- 4/5
Currently remodeling.
- 1/5
we booked to stay for a softball tournament. We usually stay there when we play in Aiken however we were not told the pool was out of commission until we checked in. They provided us with minimal towels and when we requested more, they said they did not have any clean ones requested extra blankets which we were not given. We could’ve very least been given a discount due to the lack of quality of state that we have been used in the past.
- 3/5
Check on was horrible. Room was not Breton time way after 3pm making me late for the very family celebration I came to town for.
- 5/5
Nice, clean hotel convenient to all things Aiken!
- 5/5
We were working the Foodees Food and Culture festival and decided to stay the night rather than drive back home. They were extremely welcoming, greeting me by name upon arrival and made the check-in process so easy! They were even willing to allow me to put some of my cheesecakes in their kitchen refrigerator but we ended up not needing to because the small amount we had fit in the large "mini" fridge in the room. Very clean and quiet, the perfect "ahhhh" moment of relaxing for my wife and I.
- 5/5
Very comfortable, pleasant helpful staff. Decent breakfasts.
- 5/5
Friendly and helpful staff..new property and clean.. convenient for our needs.
- 5/5
New hotel, very nice lobby, dining lounge, good breakfast service. Room was clean and attractive. Will stay again.
- 5/5
Everybody Was so nice. Beautiful property.
- 4/5
As expected. Not exceptional, but good for the area.
- 5/5
Great
- 5/5
nice hotel, near a residential area where you can take a walk safely. Dining options driveable. Gas station across the street. Just in a very busy highway. Staff was friendly and facility was clean.
- 4/5
Visiting my daughter to take her home but worked the week
- 4/5
Great property. Terrible experience with our room. About 11:00 pm we realized our air conditioning was not working and we suffered in heat all night. None of us slept all night it was so hot!
- 5/5
A wonderful hotel. From the staff, comfort, cleanliness, and breakfast everything ie awesome. Its our 2nd time here and will continue to stay at the Holiday Inn Express in Aiken!
- 5/5
Nice hotel. The staff was very friendly and helpful. They were remodeling during my stay, but that had minimal impact on my room. Quiet and safe hotel.
- 4/5
Housekeeping rifled through one of our suitcases after the first night. We decided to put the do not disturb sign on the door and didn’t have the room cleaned after that. We went down and got new towels from the front desk each day. Other than that the stay was fine.
- 5/5
Towel For 2 People Really