Guest Inn
About Guest Inn
Located in Aiken, 20 miles from Augusta Museum of History, Guest Inn Aiken has accommodations with a garden, free private parking and a terrace. The property is around 22 miles from Augusta Gulf Club, 24 miles from Augusta National Golf Club and 20 miles from Marion Hatcher Center. The motel provides an outdoor pool, a 24-hour front desk, and free WiFi is available throughout the property. Complete with a private bathroom equipped with a shower and free toiletries, the rooms at the motel have a flat-screen TV and air conditioning, and certain rooms contain a balcony. Jessye Norman Amphitheater is 20 miles from Guest Inn Aiken, while Augusta Cotton Exchange is 21 miles from the property. Augusta Regional Airport is 29 miles away.
Amenities
- 24-hour front desk
- Meeting space
- Café / coffee shop
- Pool
- Family friendly
- Smoke-free property
Reviews
The hotel received overwhelmingly negative reviews, with guests expressing dissatisfaction and disappointment. Common complaints include uncleanliness, poor maintenance, and rude staff.
- Friendly staff in some instances
- Convenient location for some guests
- Uncleanliness and poor maintenance
- Rude and unhelpful staff
- 1/5
My first room was extremely dirty, bathroom sink was clogged, bathroom light was broken and there was no water at the bathtub/shower. My second room was cleaner but still needed to be swept out or vacuumed, trash was behind the bed, only hot water at the bathroom sink and low water pressure at the shower. I stayed the night because I was tired from driving over 400 miles; definitely will not come back.
- 5/5
The staff were very friendly and helpful. My room was clean and comfortable. I enjoyed my stay.
- 0.5/5
The staff was mad rude and i want to sue because i didnt stay my full 2 days and had the police called while i was at waffle house and didn’t get any nose complaints only had a little get together for my birthday and when everyone left thats when the lady started yelling and cussing for no reason and when i was trying to explain she was talking over me and doing the most
- 0.5/5
The whole overall experience was a disaster the place was nasty her stuff all over the floor all over the tub I don't think the sheets have been washed in week
- 0.5/5
Plenty of room for parking. Place needs to be shut down! Had no running water, mold inside of refrigerator, half of the property is destroyed and a major health hazard, rooms are being rented by drug addicts. Again this is the worst so called hotel I have ever been in. Avoid stopping here!!
- 0.5/5
The lady was nice Roaches, wrong remote for tv, trim peeling, paint and stains on curtains, broken curtains, mold in refrigerator, a bad smell, waking up with a roach next to me, smell of marijuana, and finding a dog that belonged to another guest that was emaciated, hungry, and had scars on its neck, butt, and sides. Despite the condition of the dog, the police refused to send animal control and the abused and neglected dog was returned to the guest without a report to the police for animal cruelty.
- 1/5
Sheets smelled like smoke, comforters had cigarette burns, bathroom towels were dirty… wasn’t the best experience
- 0.5/5
I left didn't stay the night the toilet bowl cover was off toilet not working ? sheets stained nasty filthy place. Everything was terrible even tried another room ac was missing control knobs I didn't stay I did not feel comfortable afraid of the situation and bedbugs
- 0.5/5
Nothing Very old and dirty rust and burn marks everywhere spiders roaches and rodents I checked in at 2 am checked out at 5am
- 0.5/5
It was nasty and run down.
- 1/5
I was out the rain Almost everything
- 0.5/5
I didn't like or appreciate trying to check in and there was no one at the front and desk I tried to call and no one answered the phone I went around for 45 minutes until I eventually left and went and made reservations somewhere else
- 0.5/5
I had to change rooms 3 times. All 3 were nasty, smelled like smoke, and had bugs in the beds.
- 0.5/5
The entire hotel has to be renovated.
- 0.5/5
First when I pull up I didn't even go inside because it looked like in abandoned hotel Iwe so scare get out car so I call cancel and person was rude now u claim I didn't cancel and took 55 dollarsout my account I need you to refund me my money this place should be closed down How can you book ppl to stay here in the condition it look plz refund me my 55 dollars and go tell your worker that didn't cancel to pay it
- 0.5/5
Not a thing!!!!! This place is a dumpster, I would have rather stayed at Bates Motel. Bathrooms nasty stained! room smell awful. When I saw the roaches run across the floor, I was scared to even look for bedbugs left turn in my key took my chances sleeping in the car, coughed the money as a lost.
- 0.5/5
When you call no one ever picks up… When you check in overnight you have to wait for some one to wake up and come service you…. I pay for my room that night… I didn’t sleep in it because my friend said I can stay with her so the next morning I went to the room to get about two hours of sleep before I drive back home… When I came that next morning I was locked out of my room and I couldn’t find no one….
- 1/5
The hotel was a bit on the rundown side. I asked the front desk if i could get an extra pillow and was responded with " I'll see of i can find any" amd i never heard from them.
- 1/5
The hotel was a bit on the rundown side. I asked the front desk if i could get an extra pillow and was responded with " I'll see of i can find any" amd i never heard from them.
- 1/5
Customer service terrible, not hot water, the matters were dirty
- 1/5
Customer service terrible, not hot water, the matters were dirty
- 1/5
The first thing we saw was that the room had 3 lights but only 1 had a light bulb. Floor was not swept. Bathroom FILTHY. Looked like it had not been cleaned in weeks. Floor was sticky and had a pile of trash stuck to it behind the door. Sheets stained. Only 2 towels and 1 wash cloth for three of us and they were stained with dark splotches. My daughter had to go and buy towels because the front desk told us they didn’t have more. Bathtub wouldn’t drain. Toilet broke on morning of second day and it took them 10 hours to send someone to fix it. Granddaughter found a bug in the bed with her. I have traveled all over the country and Overall it was the worst motel stay of my life!!!!
- 1/5
The first thing we saw was that the room had 3 lights but only 1 had a light bulb. Floor was not swept. Bathroom FILTHY. Looked like it had not been cleaned in weeks. Floor was sticky and had a pile of trash stuck to it behind the door. Sheets stained. Only 2 towels and 1 wash cloth for three of us and they were stained with dark splotches. My daughter had to go and buy towels because the front desk told us they didn’t have more. Bathtub wouldn’t drain. Toilet broke on morning of second day and it took them 10 hours to send someone to fix it. Granddaughter found a bug in the bed with her. I have traveled all over the country and Overall it was the worst motel stay of my life!!!!
- 2/5
When I checked in the guy was very rude because I couldn’t hear him through the window that had no holes or anything to get sound throw. And then the place is ran down and very dirty. None of the outlets worked in the room and the bathroom was so dirty and dark you could barely see and not see enough to shower. The tiles and shower fixtures were broken and cracked. No soap to wash your hands and only toilet paper left over from whoever stayed before.
- 2/5
When I checked in the guy was very rude because I couldn’t hear him through the window that had no holes or anything to get sound throw. And then the place is ran down and very dirty. None of the outlets worked in the room and the bathroom was so dirty and dark you could barely see and not see enough to shower. The tiles and shower fixtures were broken and cracked. No soap to wash your hands and only toilet paper left over from whoever stayed before.
- 1/5
Sorry, cant think of a positive thing...dirty tub, floor, bed, etc. Lots of noise!
- 1/5
Sorry, cant think of a positive thing...dirty tub, floor, bed, etc. Lots of noise!
- 0.5/5
The establishment did not look like the photos advertised. It felt unsanitary.
- 2/5
First room toilet wasn't working. Second the heater stopped working.
- 2/5
First room toilet wasn't working. Second the heater stopped working.
- 0.5/5
Leaving No hot water Toilet did not work properly Tried contacting front desk on multiple occasions and no one answered or assisted us with room issues
- 1/5
My first room didn't have any water. I was switched to a second room. While moving everything from the first room, I turned on the water to help heat the room and get my shower ready. My second room didn't have ANY HOT WATER!!!
- 1/5
My first room didn't have any water. I was switched to a second room. While moving everything from the first room, I turned on the water to help heat the room and get my shower ready. My second room didn't have ANY HOT WATER!!!
- 1/5
Ac unit was in poor conditions couldn’t get a comfortable temperature in room.
- 1/5
Ac unit was in poor conditions couldn’t get a comfortable temperature in room.
- 1.5/5
I few like the property is for construction workers and homeless people
- 1/5
The guy at the front desk was absolutely no help with trying to check in. That whole ordeal could be a book. I walked in to a nasty room with a used bed full of used wash cloths. The hot water was non existent. I've slept in some pretty bad places, but not here. I slept in my car in a QT parking lot.
- 1/5
The guy at the front desk was absolutely no help with trying to check in. That whole ordeal could be a book. I walked in to a nasty room with a used bed full of used wash cloths. The hot water was non existent. I've slept in some pretty bad places, but not here. I slept in my car in a QT parking lot.
- 1/5
Disgusting property.
- 1/5
Disgusting property.
- 1.5/5
I didn't like anything. The room was dirty. The towels were grey color with some beige spots on them.
- 4/5
Cheap budget hotel with a waffle house, Subway, and gas station within walking distance. You do have to be patient having the water get hot for a shower. Could of used a heavier blanket instead of the thin one.
- 4/5
Cheap budget hotel with a waffle house, Subway, and gas station within walking distance. You do have to be patient having the water get hot for a shower. Could of used a heavier blanket instead of the thin one.
- 1.5/5
Room was dirty, sheets and blanket were stained with something brown, the bathroom wasn't cleaned at all before we got there I had to do it, there were bugs in the room, only half of the lights worked, and there was no shower head in the shower.
- 0.5/5
Check in was easy and lady was nice. Non smoking room spelt like fresh smoke. Dirty toliet, bedding, curtains. Everywhere. Even the outside property
- 1/5
The front desk clerk only provided one room key. A person attempted to steal my doordash. The room had no bathroom door. The bathroom had fesices all over toilet and floor.
- 1/5
The front desk clerk only provided one room key. A person attempted to steal my doordash. The room had no bathroom door. The bathroom had fesices all over toilet and floor.
- 1/5
A made a reservation and the next day they informed me they had no rooms despite my reservation…
- 1/5
A made a reservation and the next day they informed me they had no rooms despite my reservation…
- 1/5
The price was cheap and that should have been a sign but I needed a room. When I arrived they had no water. The check in is outside of the building at a window. The lady was on her pajamas at 330pm.When I got on my room it smelled horrible, the sheets were stained and the side table had bed bugs in the drawer. I managed to sleep and when I woke up there was no water to shower. The bathroom had dead bugs on the on the floor. The vent was cakes with dirt and several of the walls were damaged. Will never stay here again
- 1/5
The price was cheap and that should have been a sign but I needed a room. When I arrived they had no water. The check in is outside of the building at a window. The lady was on her pajamas at 330pm.When I got on my room it smelled horrible, the sheets were stained and the side table had bed bugs in the drawer. I managed to sleep and when I woke up there was no water to shower. The bathroom had dead bugs on the on the floor. The vent was cakes with dirt and several of the walls were damaged. Will never stay here again
- 1/5
I paid for the room and there’s no room available
- 1/5
I paid for the room and there’s no room available
- 1/5
I booked on Expedia and it said a room was available. When I went to check in, there was no power or water and no rooms available. The hotel should not allowed anyone to register for a room. I request a refund immediately.
- 1/5
I booked on Expedia and it said a room was available. When I went to check in, there was no power or water and no rooms available. The hotel should not allowed anyone to register for a room. I request a refund immediately.
- 1/5
We booked a couple rooms because the listing said "pet friendly". We were evacuating from a hurricane and couldnt find anywhere to stay. Our room had water damage in bathroom & a dirty tub. The place is being rehabed so there is debris everywhere. The pool was green. One building was gutted at the back of the property. Within an hour we were told to leave bc we had dogs, which i had registered at check in. We were not refunded. It took 4 different keys to even get into our room. The people were nice but it doesnt make up for all the bad here.
- 1/5
We booked a couple rooms because the listing said "pet friendly". We were evacuating from a hurricane and couldnt find anywhere to stay. Our room had water damage in bathroom & a dirty tub. The place is being rehabed so there is debris everywhere. The pool was green. One building was gutted at the back of the property. Within an hour we were told to leave bc we had dogs, which i had registered at check in. We were not refunded. It took 4 different keys to even get into our room. The people were nice but it doesnt make up for all the bad here.
- 1/5
This was without a doubt the dirtiest place I have stayed. The room was dirty, there were no towels and the shower had not been cleaned (a half used bar of soap was in the shower and part of a shaving kit). I could not stay, and checked out 10 minutes later
- 1/5
This was without a doubt the dirtiest place I have stayed. The room was dirty, there were no towels and the shower had not been cleaned (a half used bar of soap was in the shower and part of a shaving kit). I could not stay, and checked out 10 minutes later
- 1/5
Completely rundown and gross. You definitely get what you pay for. It was cheaper and it showed. No mattress pad on the bed. Sheets and pillowcases were soiled. Only a blanket on the bed with cigarette burn holes in it. Hot water in the shower for about two minutes. Outside area was rundown and disgusting.
- 1/5
Completely rundown and gross. You definitely get what you pay for. It was cheaper and it showed. No mattress pad on the bed. Sheets and pillowcases were soiled. Only a blanket on the bed with cigarette burn holes in it. Hot water in the shower for about two minutes. Outside area was rundown and disgusting.
- 1/5
Terrrible pillowes were stained. No hot water and the carpet was nasty and the heater didn’t not work