Comfort Inn Acworth - Kennesaw Northwest
About Comfort Inn Acworth - Kennesaw Northwest
Comfort Inn Acworth - Kennesaw Northwest is offering accommodations in Acworth. This 4-star inn offers room service, a 24-hour front desk and free WiFi. The property is non-smoking throughout and is located 19 miles from Truist Park. Guest rooms will provide guests with a fridge. The inn offers a buffet or continental breakfast. Comfort Inn Acworth - Kennesaw Northwest offers guests access to the on-site gym and business center. Cobb Energy Performing Arts Centre is 20 miles from the accommodation, while Atlanta History Center is 25 miles away.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Café / coffee shop
- Business center
- Express check-in / check-out
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
Reviews
The hotel received largely negative reviews, with guests expressing dissatisfaction across various aspects of their stay. Many guests found the rooms to be unclean and in need of maintenance, with several reports of mold, mildew, and insects. The breakfast service was also frequently criticized for its limited options and poor quality.
- Convenient location
- Friendly staff in some instances
- Unclean rooms and bathrooms
- Poor breakfast service and limited options
- 3/5
It was clean but just a very older outdated property. I felt icky, couldn’t relax. Also we were there for a ball tournament , I tried to check in at 145 as wouldn’t be back until 930 that night. I was told there would be a fee if Indidbt wait until 3pm. It would be nice to have that notice posted somewhere in the hotel or get a message upon booking that this is a rule. I waited in line behind others checking out and got off the interstate several exits from the tournament when all that could have been avoided and not a waste of my time.
- 4/5
One night. Room was clean and comfortable.
- 2/5
Ladies at the front desk are really nice but that’s about the only thing that’s nice about this hotel. Rooms are outdated, smelled like wet dog. I found a hair in the refrigerator.You have to hold the shower head in order to shower. I do not like to give bad reviews but I expect more for the price.
- 3/5
If you need something in a crunch it works. I wouldn’t say family friendly as the pool was not working and the breakfast was minimal. Our room was clean and had not smell issues. The TV wouldn’t work but I didn’t call about it bc we were there for sporting event so wasn’t a huge issue.
- 3.5/5
Location Nothing
- 2/5
Great location right off the interstate. Lots of food choices too. The room smelled musty. The bathroom shower curtain was a joke!
- 2/5
Great location right off the interstate. Lots of food choices too. The room smelled musty. The bathroom shower curtain was a joke!
- 5/5
Exceptional
- 5/5
Very convenient for what need to do, and perfect for highway entering and leaving. N/A
- 5/5
Very convenient for what need to do, and perfect for highway entering and leaving. N/A
- 4/5
The room was clean and comfortable. However, the shower faucet handle came off and water leaked around the sink faucet. Breakfast was just ok. We tried it once and decided to eat the rest of our breakfasts at IHOP. I love the close proximity to the restaurants in the area. Staff was very friendly and helpful. Parking was convenient and we felt safe going from our car to the hotel. We come to Acworth often so we will probably stay there again. Overall it is a nice hotel and the rates are reasonable.
- 3/5
Pleasant
- 4.5/5
Superb
- 5/5
The staff take great care to provide a welcoming and clean place with a very comfortable bed.
- 4.5/5
Superb
- 3/5
Yes, they had a chair in the room that was out of place made it to hard to go to bathroom without bumping into it hot tub didn't work
- 2.5/5
Friendly staff upon check in and bed was comfortable. Room right next to elevator. Noise hallway. Marks on the bathroom wall that didn’t get painted. furniture breaking off. Ironing board had holes/burnt stains.
- 2.5/5
Friendly staff upon check in and bed was comfortable. Room right next to elevator. Noise hallway. Marks on the bathroom wall that didn’t get painted. furniture breaking off. Ironing board had holes/burnt stains.
- 5/5
I enjoyed my quick stay.
- 5/5
I enjoyed my quick stay.
- 4/5
Very convenient location, bedding and pillows were wonderful.
- 4/5
Very convenient location, bedding and pillows were wonderful.
- 1/5
Key never worked when we retuned. Breakfast was non existent. Had toast and 2 cereals, I was there at 8am both days. Clerk would talk to me from the room behind the desk when I had to get another key each time.
- 1/5
Key never worked when we retuned. Breakfast was non existent. Had toast and 2 cereals, I was there at 8am both days. Clerk would talk to me from the room behind the desk when I had to get another key each time.
- 2/5
The first rook didnt have curtains. Had to move my 85 year old mum. Then the breakfast wasnt edible. A bagle had a bite taken out of it.
- 2/5
The first rook didnt have curtains. Had to move my 85 year old mum. Then the breakfast wasnt edible. A bagle had a bite taken out of it.
- 5/5
Location
- 5/5
Location
- 5/5
Exceptional
- 4.5/5
Superb
- 4.5/5
There was no one at the front desk when we arrived. We waited for about 20 minutes, and when I called the number on the "be back soon" sign, it rang to the front desk. The front desk person was on the phone with someone the whole time I was checking in
- 5/5
Clean rooms, quiet.
- 5/5
Clean rooms, quiet.
- 5/5
Convenient to work. Friendly staff. Quiet.
- 5/5
Convenient to work. Friendly staff. Quiet.
- 5/5
Convenient to work. Quiet. Nice staff.
- 5/5
Convenient to work. Quiet. Nice staff.
- 3.5/5
The Price The breakfast was poor. The front desk staff was rude and insensitive
- 1.5/5
didn't try it breakfast , left asap. Room smelled like cleaning chemicals. Very hard bed. Remote control was sticky.
- 5/5
Staff were friendly and always available!! Breakfast was really good!!
- 5/5
Friendly staff. Comfortable bed. Quiet.
- 5/5
Friendly staff. Comfortable bed. Quiet.
- 5/5
Friendly staff. Clean room. Comfortable beds. Quiet.
- 5/5
Friendly staff. Clean room. Comfortable beds. Quiet.
- 4/5
Staff is very nice. Comfortable beds.
- 4/5
Staff is very nice. Comfortable beds.
- 4.5/5
Superb
- 0.5/5
Nothing The room had bed bugs and roaches
- 4/5
Clean and spacious room.
- 4/5
Clean and spacious room.
- 4.5/5
Convenient location None
- 2/5
Jacuzzi tub wouldn't keep water.
- 5/5
2nd time staying. Always a pleasant stay.
- 5/5
2nd time staying. Always a pleasant stay.
- 5/5
Yes good
- 5/5
Yes good
- 5/5
Clean nice room
- 5/5
Clean nice room
- 0.5/5
Nothing. Awful place. It smells weird. Spiders EVERYWHERE.
- 3.5/5
Easy to locate. Front desk staff were polite and pleasant. The breakfast was lacking a bit. No one was there to keep a check on things and fill them up. Had to ask for eggs and sausage(which she quickly refilled but she was also the front desk person). No yogurt or bananas. I also didn’t like that there was a $50 damage deposit required. It was finally refunded but not until after we had left.
- 4/5
Bed and pillows were comfortable, and it was clean. Close to stores and restaurants. Great location. The only thing that we did not like was the exhaust fan in the bathroom was really loud.
- 4/5
Parking was good and safe. Property and rooms were clean with very comfortable beds.
- 4/5
Parking was good and safe. Property and rooms were clean with very comfortable beds.
- 5/5
Quiet We were given the options of a couple of rooms and were shown them to decide which one was best for us. That was something we had not encountered before and was very nice.
- 5/5
Quiet We were given the options of a couple of rooms and were shown them to decide which one was best for us. That was something we had not encountered before and was very nice.
- 4/5
Room was clean and all was in good order but when we went for the morning breakfast down at the lobby, they didn't have any eggs or anything else on the hot side, so you have to show up as soon as breakfast starts cause if you arrive 2 hours late they ran out of the hot food side, luckily across the street their is several other businesses for food to have but its not part of the hotel so you have to pay your way.
- 4/5
Room was clean and all was in good order but when we went for the morning breakfast down at the lobby, they didn't have any eggs or anything else on the hot side, so you have to show up as soon as breakfast starts cause if you arrive 2 hours late they ran out of the hot food side, luckily across the street their is several other businesses for food to have but its not part of the hotel so you have to pay your way.
- 4.5/5
had a hard time understanding front clerk words and language
- 4/5
Overall stay was not bad. The air conditioning didn't seem to work through out the hotel but it did work inside the hotel rooms so we didn't mind. We understand things happen. Staff was very friendly and accomadating. This hotel shares the same parking lot as the waffle house which is also great. I would stay again.
- 4/5
Overall stay was not bad. The air conditioning didn't seem to work through out the hotel but it did work inside the hotel rooms so we didn't mind. We understand things happen. Staff was very friendly and accomadating. This hotel shares the same parking lot as the waffle house which is also great. I would stay again.
- 2/5
We were told they just closed the pool for renovations. Upon further reading of reviews, it seems we were lied to and it’s been closed for months. Should not advertise a pool. Our room smelled damp and musty. We got in late and left early because of the smell. No one was in the lobby or at the desk to complain to. I would not recommend this property.
- 2/5
We were told they just closed the pool for renovations. Upon further reading of reviews, it seems we were lied to and it’s been closed for months. Should not advertise a pool. Our room smelled damp and musty. We got in late and left early because of the smell. No one was in the lobby or at the desk to complain to. I would not recommend this property.
- 5/5
Ok
- 5/5
Ok
- 3/5
It was close to everything The pool was closed and they said it was because of an inspection. The breakfast was very lacking.
- 4/5
Not enough staff. Hard to get a response without going to front desk
- 4/5
Not enough staff. Hard to get a response without going to front desk
- 1/5
The ac was ok. It would get very warm at night. The bathroom was hot because there was no air vent in the bathroom. I was very unhappy.
- 1/5
The ac was ok. It would get very warm at night. The bathroom was hot because there was no air vent in the bathroom. I was very unhappy.
- 4.5/5
The fan is ALWAYS on in the bathroom when the light is on.
- 4.5/5
I myself did not go to breakfast. My husband did he said he ate there and came back to the room. He did mention that there was a sign that you can't take your food to your room. Less slamming doors in the hallways.
- 4/5
N/a
- 1/5
Tv did not work the whole time is was there. My room smelt horrible like a damp smell. Front desk lady charged me $30 to stay for an extra 2 hrs on checkout day and had a smart remark when I left. Wouldn’t stay there
- 1/5
Tv did not work the whole time is was there. My room smelt horrible like a damp smell. Front desk lady charged me $30 to stay for an extra 2 hrs on checkout day and had a smart remark when I left. Wouldn’t stay there
- 2/5
Our room had a couple issues. The room smelled strongly of mildew. Our cable box was missing so we couldn’t use the TV. Lastly, the water pressure in the shower was so low you had to get really close to the shower head or take a colder shower. The price was affordable but I’d rather pay more and stay somewhere else. The housekeeping staff was great though!
- 2/5
Our room had a couple issues. The room smelled strongly of mildew. Our cable box was missing so we couldn’t use the TV. Lastly, the water pressure in the shower was so low you had to get really close to the shower head or take a colder shower. The price was affordable but I’d rather pay more and stay somewhere else. The housekeeping staff was great though!
- 5/5
Great job
- 5/5
Great job
- 5/5
Good hospitality, clean organized. Staff members are very polite very welcoming. How do you recommended
- 5/5
Good hospitality, clean organized. Staff members are very polite very welcoming. How do you recommended
- 0.5/5
Dirty, room smelled sour.
- 5/5
The hotel was very clean and the service great! I stayed here for my daughter’s graduation and the staff was welcoming and friendly.
- 1/5
This place was incredibly noisy and has a horrible smell
- 1/5
This place was incredibly noisy and has a horrible smell
- 4/5
Cons: Pool was closed. Was told breakfast was 6-9 Saturday morning but nothing was ready at 6:30. We had an early ball game so we had breakfast elsewhere.
- 4/5
Cons: Pool was closed. Was told breakfast was 6-9 Saturday morning but nothing was ready at 6:30. We had an early ball game so we had breakfast elsewhere.
- 4/5
Easy access to food and interstate
- 4/5
Easy access to food and interstate
- 3/5
Hotel Is Old, Not in Great Shape….Halls Smelled Some, Pool area was Under Construction so couldn’t Use It…Beds were not Comfortable….Breakfast was Decent…For a Quick stay it’s doe-able, would not recommend for anymore than 1-2 Nights
- 3/5
Hotel Is Old, Not in Great Shape….Halls Smelled Some, Pool area was Under Construction so couldn’t Use It…Beds were not Comfortable….Breakfast was Decent…For a Quick stay it’s doe-able, would not recommend for anymore than 1-2 Nights
- 1/5
This place smell bad and it was run down and the women was on the phone with her friend and we had to wait until she was done
- 1/5
This place smell bad and it was run down and the women was on the phone with her friend and we had to wait until she was done
- 1/5
Pool wasn't open not friendly and ac barely worked just horrible I really wish I could get some reimbursement but I know that's not gonna happen
- 1/5
Pool wasn't open not friendly and ac barely worked just horrible I really wish I could get some reimbursement but I know that's not gonna happen
- 3/5
It was a decent clean stay for 1 night. The front desk staff wasn't friendly.
- 3/5
It was a decent clean stay for 1 night. The front desk staff wasn't friendly.
- 3/5
The tub drain obviously didn’t work, they had it propped open with a bar of soap. That’s gross
- 3/5
The tub drain obviously didn’t work, they had it propped open with a bar of soap. That’s gross
- 1/5
Incompetent front desk staffing
- 1/5
Incompetent front desk staffing
- 5/5
Courteous, friendly, efficient check in. Beautiful, spacious room. Comfortable beds, thick, fluffy towels. Really nice place to stay
- 5/5
Courteous, friendly, efficient check in. Beautiful, spacious room. Comfortable beds, thick, fluffy towels. Really nice place to stay
- 5/5
With other hotels in the area I didn’t care about the 18-wheelers taking up both sides of the road only leaving enough space for one car to go through.
- 5/5
With other hotels in the area I didn’t care about the 18-wheelers taking up both sides of the road only leaving enough space for one car to go through.
- 5/5
Everything you need nearby
- 5/5
Everything you need nearby
- 5/5
The staff was very friendly and helpful with breakfast!
- 5/5
The staff was very friendly and helpful with breakfast!
- 5/5
Staff and service was excellent. Whatever we needed they did their best to provide.
- 5/5
Staff and service was excellent. Whatever we needed they did their best to provide.
- 5/5
The bathroom was a little dated, but very clean.
- 5/5
The bathroom was a little dated, but very clean.
- 4/5
Not bad had key not work but over all good stay
- 4/5
Not bad had key not work but over all good stay
- 1/5
First of all on their website they say they are pet friendly. Then right after the time you have to cancel then send you a pre checkin and it says no pets allowed. When I tried canceling 6 times, no one would respond to me.
- 1/5
First of all on their website they say they are pet friendly. Then right after the time you have to cancel then send you a pre checkin and it says no pets allowed. When I tried canceling 6 times, no one would respond to me.
- 3/5
Breakfast didn’t have any milk or juice
- 3/5
Breakfast didn’t have any milk or juice
- 3/5
Desk clerk couldn’t find reservation but I’m sure he could have found a room for an additional cost if I had been unable to produce a confirmation email. Shower valve was either plumbed incorrectly or handle installed wrong making hot water position a guessing game. I cannot remember the last time I was in a hotel room and there was not a single handicap bar in the shower. Breakfast was unremarkable but they usually are. The juice dispenser was curious as instead of wither orange or apple it dispensed a combination?
- 3/5
Desk clerk couldn’t find reservation but I’m sure he could have found a room for an additional cost if I had been unable to produce a confirmation email. Shower valve was either plumbed incorrectly or handle installed wrong making hot water position a guessing game. I cannot remember the last time I was in a hotel room and there was not a single handicap bar in the shower. Breakfast was unremarkable but they usually are. The juice dispenser was curious as instead of wither orange or apple it dispensed a combination?
- 5/5
Good service
- 5/5
Good service
- 5/5
Some of the nicest staff I have ever met!
- 5/5
Some of the nicest staff I have ever met!
- 5/5
Property was clean, modern and well maintained. The staff was very friendly.
- 5/5
Property was clean, modern and well maintained. The staff was very friendly.
- 5/5
Good service
- 5/5
Good service
- 1/5
Worse stay if my life. Staff was completely rude, took forever to get the room, and just all around mean
- 1/5
Worse stay if my life. Staff was completely rude, took forever to get the room, and just all around mean
- 3/5
Good location but the property is dated and needs repairs and replacing I.e. faucets in sink and shower, no bars in bathroom and this was a room for the handicapped
- 3/5
Good location but the property is dated and needs repairs and replacing I.e. faucets in sink and shower, no bars in bathroom and this was a room for the handicapped
- 5/5
Nice place to stay
- 5/5
Nice place to stay
- 4/5
- 4/5
- 1/5
The rrom was filthy. The shower had mold all over it. Their were hairs in 3 of the 4 wash rags that were in room. Front desk workers can not understakd english enough to realize I had a issue.
- 1/5
The rrom was filthy. The shower had mold all over it. Their were hairs in 3 of the 4 wash rags that were in room. Front desk workers can not understakd english enough to realize I had a issue.
- 2/5
Bed was clean and comfy. Nice refrigerator
- 2/5
Bed was clean and comfy. Nice refrigerator
- 4/5
Breakfast didn't have any fresh fruit, it looked like they were rationing the biscuit gravy and the parking lot was a pig sty. The older gentleman in housekeeping was a Rockstar !!!!!!
- 4/5
Breakfast didn't have any fresh fruit, it looked like they were rationing the biscuit gravy and the parking lot was a pig sty. The older gentleman in housekeeping was a Rockstar !!!!!!
- 1/5
Terrible. Crappy hotel, dirty sheets, dirty bathroom. Just disgusting. Front desk was nowhere to be found.
- 1/5
Terrible. Crappy hotel, dirty sheets, dirty bathroom. Just disgusting. Front desk was nowhere to be found.
- 4/5
The room had a bit of a mold smell
- 4/5
The room had a bit of a mold smell
- 3/5
I don't think the gentleman who checked us in actually said a word to us. Extremely unpleasant or indifferent. Carpet in room had a lot of stains. I called ahead and asked for a 1hr later checkout, which they confirmed, but our key card to the room locked us out at the regular checkout time.
- 3/5
I don't think the gentleman who checked us in actually said a word to us. Extremely unpleasant or indifferent. Carpet in room had a lot of stains. I called ahead and asked for a 1hr later checkout, which they confirmed, but our key card to the room locked us out at the regular checkout time.
- 5/5
Great location, very clean rooms, and very helpful staff.
- 5/5
Great location, very clean rooms, and very helpful staff.
- 2/5
Carpet smell was just not horrible
- 2/5
Carpet smell was just not horrible
- 4/5
A comfortable place to stay for a night just passing thru. Very convenient to the highway. Housekeeping could have been better. It was pretty obvious the shampoo bottle was empty, so that wasn’t great.
- 4/5
A comfortable place to stay for a night just passing thru. Very convenient to the highway. Housekeeping could have been better. It was pretty obvious the shampoo bottle was empty, so that wasn’t great.
- 4/5
The pool was not open because it was full of disgusting green water. That was a disappointment. We thought we should get a discount since we expected to be able to enjoy the pool since it was advertised as having one. I asked to speak to the management and was given his email. I contacted him, but have not received a reply.
- 4/5
The pool was not open because it was full of disgusting green water. That was a disappointment. We thought we should get a discount since we expected to be able to enjoy the pool since it was advertised as having one. I asked to speak to the management and was given his email. I contacted him, but have not received a reply.
- 2/5
Pool was green full of frogs, mildew and dirt
- 2/5
Pool was green full of frogs, mildew and dirt
- 3/5
The swimming pool was green and algae filled. Breakfast was very limited.
- 3/5
The swimming pool was green and algae filled. Breakfast was very limited.
- 2/5
Even though the room was already paid for, the check in person tried to get more money. Also they would not adjust the bill when we had to leave early. Had to paid for two nights that were not used.
- 2/5
Even though the room was already paid for, the check in person tried to get more money. Also they would not adjust the bill when we had to leave early. Had to paid for two nights that were not used.
- 5/5
Stay was fine. Believe they should update the bathroom as it seemed a little dated.
- 5/5
Stay was fine. Believe they should update the bathroom as it seemed a little dated.
- 1/5
When I arrived my room was not cleaned and my son had to get ready in the car for his basketball tournament. In the room after it was finally ready my son sit on the edge of the bed and the bed almost flipped him off in the floor because it was broke. The washer and dryer were $3.00 each and the dryer took my money. I reported it and never got my $2.00 in quarters it took back. I was told by staff its a 3rd party problem and then asked me if that was their fault too. They were very rude. I would not recommend this place.
- 1/5
When I arrived my room was not cleaned and my son had to get ready in the car for his basketball tournament. In the room after it was finally ready my son sit on the edge of the bed and the bed almost flipped him off in the floor because it was broke. The washer and dryer were $3.00 each and the dryer took my money. I reported it and never got my $2.00 in quarters it took back. I was told by staff its a 3rd party problem and then asked me if that was their fault too. They were very rude. I would not recommend this place.
- 4/5
Parking was bad
- 4/5
Parking was bad
- 5/5
Great stay, but there was no salt or sugar for the breakfast, otherwise excellent stay
- 5/5
Great stay, but there was no salt or sugar for the breakfast, otherwise excellent stay
- 3/5
The beds were really comfortable. The water pressure is Very Low. Red Stains on the rug. The front desk charged me for the hotel stay even though I had already paid through Orbitz. I chose this hotel based on location which was perfect.
- 3/5
The beds were really comfortable. The water pressure is Very Low. Red Stains on the rug. The front desk charged me for the hotel stay even though I had already paid through Orbitz. I chose this hotel based on location which was perfect.
- 5/5
Friendly staff. Very clean and updated rooms. Easy on and off from the interstate. Good value.
- 5/5
Friendly staff. Very clean and updated rooms. Easy on and off from the interstate. Good value.
- 4/5
Our stay here was good. The beds were small, being just double beds, but the room was clean and the breakfast was good.
- 4/5
Our stay here was good. The beds were small, being just double beds, but the room was clean and the breakfast was good.
- 5/5
I am a frequent traveler and I know that the Hotel I stayed at was more than wonderful and as helpful as could be. I had a repetitive problem with the Website that has often caused me problems. I can’t say what the problems are even though I am well aware now more than ever. The Hotel was wonderful and I would stay there again!
- 5/5
I am a frequent traveler and I know that the Hotel I stayed at was more than wonderful and as helpful as could be. I had a repetitive problem with the Website that has often caused me problems. I can’t say what the problems are even though I am well aware now more than ever. The Hotel was wonderful and I would stay there again!
- 2/5
The pool was closed and they offered no discount or pool access with neighboring hotels. It’s a bit run down - lack of attention to detail. Many of the channels on the guide aren’t accessible - limited options for small children. When I came in, I was told the coffee wasn’t good and I should go to Waffle House instead. The vending machine was out of order. Not worth the $100+ we paid.
- 2/5
The pool was closed and they offered no discount or pool access with neighboring hotels. It’s a bit run down - lack of attention to detail. Many of the channels on the guide aren’t accessible - limited options for small children. When I came in, I was told the coffee wasn’t good and I should go to Waffle House instead. The vending machine was out of order. Not worth the $100+ we paid.
- 3/5
Smelled of mold and mildew in room. A/C barely cooled the room. Elevator to upper floors smelled of rubber and outdated. 19inch Television for King sized room. Would not stay here again
- 3/5
Smelled of mold and mildew in room. A/C barely cooled the room. Elevator to upper floors smelled of rubber and outdated. 19inch Television for King sized room. Would not stay here again
- 1/5
Our first room had no AC when we returned at midnight. They did not want to give us another room because they were "full". Finally, after calling a manager they got us another room that was disgusting. The beds were clean, the bathroom appeared clean but it literally looked like someone threw coffee at the tv, wall and lamp! There was a hole in the wall that was unrepaired but at this point we were ready to sleep in preparation for the wedding the next day. NEVER will I stay here again! Edit to note - I have photos they will not allow me to upload them!
- 1/5
Our first room had no AC when we returned at midnight. They did not want to give us another room because they were "full". Finally, after calling a manager they got us another room that was disgusting. The beds were clean, the bathroom appeared clean but it literally looked like someone threw coffee at the tv, wall and lamp! There was a hole in the wall that was unrepaired but at this point we were ready to sleep in preparation for the wedding the next day. NEVER will I stay here again! Edit to note - I have photos they will not allow me to upload them!
- 5/5
It was good
- 5/5
It was good
- 4/5
Great customer service!
- 4/5
Great customer service!
- 3/5
The room was very clean and comfortable. The receptionist was very friendly. However, the hallway smelled terrible. Breakfast was not good. It was supposed to be until 10 am from the website and ended at 9 am every day. The fitness room only had one treadmill and a stationary bike with a few hand weights. My keycard stopped working and it was fixed without asking to see my id which was worrisome.
- 3/5
The room was very clean and comfortable. The receptionist was very friendly. However, the hallway smelled terrible. Breakfast was not good. It was supposed to be until 10 am from the website and ended at 9 am every day. The fitness room only had one treadmill and a stationary bike with a few hand weights. My keycard stopped working and it was fixed without asking to see my id which was worrisome.
- 4/5
Very nice staff and managers, good breakfast!
- 4/5
Very nice staff and managers, good breakfast!
- 3/5
Had an issue with a pet charge. They said it was $30 USD on the phone, but they told me $40 USD when we arrived. I said I was told $30 USD so they told me they would discount it down for me. Seemed a bit unusual though. Asked for extra pillows and they never arrived. You get what you pay for. Not a bad stay but just keep what I said in mind.
- 3/5
Had an issue with a pet charge. They said it was $30 USD on the phone, but they told me $40 USD when we arrived. I said I was told $30 USD so they told me they would discount it down for me. Seemed a bit unusual though. Asked for extra pillows and they never arrived. You get what you pay for. Not a bad stay but just keep what I said in mind.
- 5/5
Comfortable bed. Fresh.
- 5/5
Comfortable bed. Fresh.
- 1/5
Hotel would not lets us eat lunch or dinner in dinning area because the on shift employee said and I quote “I don’t want to clean it after so no”. We had to use the stairs as the in operation elevator hadn’t been inspected on schedule due in 2022. I didn’t feel safe knowing this. The bed had hair on in it from previous stays.
- 1/5
Hotel would not lets us eat lunch or dinner in dinning area because the on shift employee said and I quote “I don’t want to clean it after so no”. We had to use the stairs as the in operation elevator hadn’t been inspected on schedule due in 2022. I didn’t feel safe knowing this. The bed had hair on in it from previous stays.
- 1/5
This place definitely needs new ownership/management. I forgot to mention, the guy who checked is in walked the floors a lot, which I thought was very weird. Should have been up front.
- 1/5
This place definitely needs new ownership/management. I forgot to mention, the guy who checked is in walked the floors a lot, which I thought was very weird. Should have been up front.
- 4/5
Nice stay
- 4/5
Nice stay
- 3/5
There are no curtains to block out the flood lughts from the parking lot so i suggest an eyemask. Pictures on site are deceiving, cases of toilet paper stacked in lobby etc.
- 3/5
There are no curtains to block out the flood lughts from the parking lot so i suggest an eyemask. Pictures on site are deceiving, cases of toilet paper stacked in lobby etc.
- 3/5
Stained towels, limited pillows, non English speaking employees
- 3/5
Stained towels, limited pillows, non English speaking employees
- 1/5
This hotel needs a good cleaning. The volume on my TV did not work. Breakfast is horrible, stale biscuits. Staff hardly says a word to you. Far cry from the warm welcome I am used to at other Comfort Inn facilities. I will continue to stay at their hotels, but not this one.
- 1/5
This hotel needs a good cleaning. The volume on my TV did not work. Breakfast is horrible, stale biscuits. Staff hardly says a word to you. Far cry from the warm welcome I am used to at other Comfort Inn facilities. I will continue to stay at their hotels, but not this one.
- 4/5
Good
- 4/5
Good
- 5/5
NICKY showed us room options & was very accommodating. Quietest night ever in a hotel.
- 5/5
NICKY showed us room options & was very accommodating. Quietest night ever in a hotel.
- 5/5
Overbite stay
- 5/5
Overbite stay
- 2/5
Rooms are smelly, back entry door didn’t lock, lobby restroom was filthy toilet had not bee cleaned the whole five days I was there. Room wasn’t vacuumed, had a toilet leak reported not repaired, wall outlet need replaced (cracked) sit on bed light plug falls out. Lobby furniture stained. Smoking was going on in rooms and pet should be limited to designated rooms for those that have allergies of animals.
- 2/5
Rooms are smelly, back entry door didn’t lock, lobby restroom was filthy toilet had not bee cleaned the whole five days I was there. Room wasn’t vacuumed, had a toilet leak reported not repaired, wall outlet need replaced (cracked) sit on bed light plug falls out. Lobby furniture stained. Smoking was going on in rooms and pet should be limited to designated rooms for those that have allergies of animals.
- 5/5
Very nicely maintained. The room was comfortable and much nicer than I expected.
- 5/5
Very nicely maintained. The room was comfortable and much nicer than I expected.
- 3/5
Outdated. Toiletries were minimal, no extra night stand, ac button was broken, iron was broken. The door had an inch gap on the bottom to where we could hear the hallway noise and the light was coming through. The lobby smells of smoke, the staircase stunk.
- 3/5
Outdated. Toiletries were minimal, no extra night stand, ac button was broken, iron was broken. The door had an inch gap on the bottom to where we could hear the hallway noise and the light was coming through. The lobby smells of smoke, the staircase stunk.
- 3/5
The room claims to be smoke free but smelled of stale cigarette smoke. The bathroom had several small holes in the walls and the sheets had random long black hairs. We overheard another couple in the hall talking about the same issues. We figured we could complain but would probably find the same problems in another room. The hotel needs a deep cleaning and overall maintenance. The breakfast was probably the highlight of the hotel. We stayed 2 nights. It worked for a short stay.
- 3/5
The room claims to be smoke free but smelled of stale cigarette smoke. The bathroom had several small holes in the walls and the sheets had random long black hairs. We overheard another couple in the hall talking about the same issues. We figured we could complain but would probably find the same problems in another room. The hotel needs a deep cleaning and overall maintenance. The breakfast was probably the highlight of the hotel. We stayed 2 nights. It worked for a short stay.
- 4/5
Breakfast
- 4/5
Breakfast
- 2/5
The property was a problem. Tv didn’t work & the one person staff did not know how to fix it. Had to be moved to another room. Also elevator quick working just as we were getting ready to check out. Had to take all our luggage down the stairs.
- 2/5
The property was a problem. Tv didn’t work & the one person staff did not know how to fix it. Had to be moved to another room. Also elevator quick working just as we were getting ready to check out. Had to take all our luggage down the stairs.
- 1/5
We arrived and there was a hole in the bathroom wall where the door opened so clearly they need a door stop. Overall the room wasn’t clean and we checked out a day early.
- 5/5
Friendly service, very clean and comfortable.
- 5/5
Very decent place to rest for the price. It was clean, quiet, and peaceful. Staff was nice. Room was a little outdated but it wasn't bad.
- 5/5
It was a great visit. I needed a late check out and they were so accommodating! Very pleasant staff.
- 3/5
The parking in the front of the hotel was limited and most nights we had to park in the rear and walk to the sides or the front to enter the building. Every time we walked out of our room it smelled like a wet fish market and there was black mold on the ceiling in the bathroom. The bathroom did not have a vent fan to vent out the steam from showering. I would not recommend this comfort inn.
- 3/5
The hotel and room was run down. Our hotel room security lock was missing from the door. The exhaust fan in the bathroom was dusty. The tolet paper holder was loose. The shower faucet was broken. There were no hooks to place a towel on.
- 2/5
Parking sucked and pool was dirty.
- 1/5
It’s horrible terrible, the rooms smell like smoke and it’s dirty.
- 4/5
Staff was pleasant and facility was clean
- 1/5
The location was convenient to restaurants, but the room had a terrible order and we had to cut the trip short. I went to the front desk with the concern and they offered up Febreez. I also offered to clean the room myself, but they did not have bleach. Not a good experience.
- 5/5
Breakfast only offered Pork meats, no non pork options were available for breakfast.
- 3/5
Did not have much of a breakfast selection. Had to go out to eat breakfast every morning.
- 2/5
Bad breakfast, old, rundown, strong smell of weed(had to put towels under the door). Beds were uncomfortable.
- 1/5
We did not stay and I have been waiting days for the manager to call me. Have spoken to two different people about it but still no call
- 3/5
After checking in, we found the door to our room ajar. Upon entering, we discovered a large, open pocket knife on the ledge of the bathtub. The tub and carpet appeared dirty. Definitely not a “comfort”-able stay.
- 5/5
It was in a great location. It was better than I expected. The service was great.
- 5/5
Clean and quiet
- 4/5
Stay was good