Baymont by Wyndham Acworth
About Baymont by Wyndham Acworth
Baymont by Wyndham Acworth is located in Acworth, within 20 miles of Truist Park and 21 miles of Cobb Energy Performing Arts Centre. This 2-star hotel offers a 24-hour front desk and free WiFi. The hotel has family rooms. Atlanta History Center is 26 miles from the hotel, while Atlantic Station is 29 miles from the property. Hartsfield–Jackson Atlanta International Airport is 42 miles away.
Amenities
- 24-hour front desk
- Meeting space
- On-site dining
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- In-room refrigerator
- In-room microwave
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
The hotel reviews collectively express extreme dissatisfaction with the cleanliness and condition of the rooms. Guests frequently report finding dirt, stains, hair, bugs, and unpleasant smells in their rooms. Additionally, many guests have had issues with the staff, including poor customer service and unfulfilled promises of refunds.
- Location
- Comfortable beds
- Extreme lack of cleanliness
- Poor customer service
- 0.5/5
During my stay here I was in fear of my safety! There were suspect ppl walking and driving around at all hours, some had dogs. it was evident that this hotel is basically a "trap motel" and the room was filthy! never again!!!
- 0.5/5
It as absolutely filthy. Layers of dust everywhere. My hotel room door did not have a lock other than what was on the doorknob. Did not feel safe
- 1.5/5
This is a very tired rundown hotel. Has no elevator only steps to reach the 2nd story. Stairwell had no lights in it. Room had no cover plates on some outlets. Holes in the wall. Free breakfast was not served or provided as advertised. Do not stay.
- 1.5/5
Bathroom floors and shower
- 5/5
The location and friendly staff
- 0.5/5
No vending machine No ice machine No breakfast No pool
- 5/5
Quiet
- 0.5/5
This was the eorst hotel I’ve ever stayed at. It’s filthy. The towels were dirty, the bedding was dirty, the couch was disgusting. It smelled awful. The ac did not work. There was a sign in the check in window that said “no breakfast until further notice
- 2.5/5
Nice and quiet
- 0.5/5
Nothing
- 0.5/5
The rooms
- 2/5
The cleanliness of the sheets and shower curtain
- 1.5/5
Everything was okay.
- 2.5/5
Appliances did not work.TV without remote. No microwave
- 1.5/5
The room
- 2.5/5
Had no refrigerator in the room and stains on the floor pillow sheets and towels
- 0.5/5
I hated everything, it was very dark hallway, The room was painted over roaches and when I woke up roaches where everywhere. Felt so uncomfortable in that hotel and no one was at the front desk to voice my complaint
- 0.5/5
*everything
- 0.5/5
The room had been smoked in, everything was dirty, sheets, refrigerator.
- 0.5/5
Is not clean
- 2/5
The towels were filthy and covered in stains after they claimed to "wash" them, stains on the comforter and sheets smelled musty. Bathrooms were dirty with urine around the toilet and i didnt feel comfortable showering with my shoes off so i kept them on. I opened a drawer and found old molded yogurt. The place is filthy just stay somewhere elese!!!!
- 2/5
The towels were filthy and covered in stains after they claimed to "wash" them, stains on the comforter and sheets smelled musty. Bathrooms were dirty with urine around the toilet and i didnt feel comfortable showering with my shoes off so i kept them on. I opened a drawer and found old molded yogurt. The place is filthy just stay somewhere elese!!!!
- 1/5
Rooms smelled like smoke rejected the first one second not much better no breakfast as was advertised lobby was locked check in through an outside window do not stay there find another hotel
- 1/5
Rooms smelled like smoke rejected the first one second not much better no breakfast as was advertised lobby was locked check in through an outside window do not stay there find another hotel
- 1/5
So dirty
- 1/5
So dirty
- 1/5
Couldn’t get out of there fast enough!
- 1/5
Couldn’t get out of there fast enough!
- 2/5
There was no breakfast as advertised. Room smelled like mold. The air worked very well, kept the room nice and cold. The wet from the condenser leaked on the inside of the room. You have to use a tiny, unmarked window to check in. Maid was crabby and abrupt. No smiles to be found here. I won't waste my money here again, I'd rather sleep in my car. I am surprised Wyndham has their name anywhere around here.
- 2/5
There was no breakfast as advertised. Room smelled like mold. The air worked very well, kept the room nice and cold. The wet from the condenser leaked on the inside of the room. You have to use a tiny, unmarked window to check in. Maid was crabby and abrupt. No smiles to be found here. I won't waste my money here again, I'd rather sleep in my car. I am surprised Wyndham has their name anywhere around here.
- 1/5
The room was full of flies and gnats. The toilet seat was broken. The shower did not work. The water was literally just a trickle. No trash can in the room . The refrigerator was not clean and freezer had frozen bottles of water that had been left there for quite some time. The air conditioning didn’t work. I feel like I should have been refunded. I will not be returning. If you book online you won’t be able to get a refund. Very disappointed.
- 1/5
The room was full of flies and gnats. The toilet seat was broken. The shower did not work. The water was literally just a trickle. No trash can in the room . The refrigerator was not clean and freezer had frozen bottles of water that had been left there for quite some time. The air conditioning didn’t work. I feel like I should have been refunded. I will not be returning. If you book online you won’t be able to get a refund. Very disappointed.
- 3/5
Some maintenance is needed on this property.
- 3/5
Some maintenance is needed on this property.
- 1/5
It was filthy There were holes in the walls. There were stains and smells on the furniture. The towels were dirty. It was worth nothing and there will be an argument about paying a nickel for this dump
- 1/5
It was filthy There were holes in the walls. There were stains and smells on the furniture. The towels were dirty. It was worth nothing and there will be an argument about paying a nickel for this dump
- 1/5
bugs when fan was turned on. Shelf for hanging clothes should be higher
- 1/5
bugs when fan was turned on. Shelf for hanging clothes should be higher
- 1/5
The room wasn’t clean , the door was messed up property need to be kept up correctly stay was horrible
- 1/5
The room wasn’t clean , the door was messed up property need to be kept up correctly stay was horrible
- 4/5
Good value for the money you pay.
- 4/5
Good value for the money you pay.
- 1/5
This hotel is horrible and should be shut down. It was dirty and unclean. It smelled like urine. The room was not at all acceptable. The windows were broken, the bathroom door was broken, the shower wasn’t clean, the shower curtain was moldy, it smelled like smoke even though it was non smoking room, there was food left in the fridge and the ac didn’t work well.
- 1/5
This hotel is horrible and should be shut down. It was dirty and unclean. It smelled like urine. The room was not at all acceptable. The windows were broken, the bathroom door was broken, the shower wasn’t clean, the shower curtain was moldy, it smelled like smoke even though it was non smoking room, there was food left in the fridge and the ac didn’t work well.
- 1/5
Horrible place and staff. On a business trip. Not like the description at all. Trash outside. Arrived to check in and td no rooms available. Was yelled at by night clerk. After started to file complaint to Hotels.com was told oh no dont do that i have a room for you. Long time later and horrible experience got a room. Broken security lock. Dirty room. Stained linnen. Shampoo and conditioner over half empty.
- 1/5
Horrible place and staff. On a business trip. Not like the description at all. Trash outside. Arrived to check in and td no rooms available. Was yelled at by night clerk. After started to file complaint to Hotels.com was told oh no dont do that i have a room for you. Long time later and horrible experience got a room. Broken security lock. Dirty room. Stained linnen. Shampoo and conditioner over half empty.
- 3/5
The room was clean but they hadn’t refreshed the amenities. There was no Kleenex there was no there wasn’t even soap or shampoo there. That room was supposed to be non-smoking but it had a smoke smell. Not strong but it was there. There was only one person on duty for that entire hotel this was not adequate staffing by any means. Apparently there was a large crowd the evening before and they hadn’t completed cleaning up all of the garbage that was strewn around. That manager should’ve had the ability to call help to get that taken care of immediately. I can only recommend this hotel as a last minute stop over at this point. Until they upgrade their staffing there is a very large problem here.
- 3/5
The room was clean but they hadn’t refreshed the amenities. There was no Kleenex there was no there wasn’t even soap or shampoo there. That room was supposed to be non-smoking but it had a smoke smell. Not strong but it was there. There was only one person on duty for that entire hotel this was not adequate staffing by any means. Apparently there was a large crowd the evening before and they hadn’t completed cleaning up all of the garbage that was strewn around. That manager should’ve had the ability to call help to get that taken care of immediately. I can only recommend this hotel as a last minute stop over at this point. Until they upgrade their staffing there is a very large problem here.
- 3/5
The Customer Service was excellent. Not much more to be thrilled about. Was missing a couple of light bulbs. The property owners are wealthy, but do little to keep up the condition since it's government subsidized. You get what you pay for I guess.
- 3/5
The Customer Service was excellent. Not much more to be thrilled about. Was missing a couple of light bulbs. The property owners are wealthy, but do little to keep up the condition since it's government subsidized. You get what you pay for I guess.
- 3/5
Convenient. Helpful staff member. No breakfast until further notice even though promised. Helpful staff member.Clean.
- 3/5
Convenient. Helpful staff member. No breakfast until further notice even though promised. Helpful staff member.Clean.
- 1/5
Not a great experience, beginning with check-in. Lobby was closed for some reason, so I had to use the night window. Took several uses of the bell to get anyone's attention, and the woman who finally appeared seemed annoyed at my presence. Got to my room and found the following to be missing: TV remote, ironing board, light bulb over sink, soap and bathmat. Very nice lady who was cleaning nearby rooms hooked me up with soap and a remote but couldn't otherwise help me. During all of this, the local police showed up and took one of the other tenants out in handcuffs. As for the room itself, the carpet had obviously not been vacuumed for days, nor had the bathroom floor been mopped. Some areas had not been dusted for a while, to include the top of the HVAC unit, which was the final resting place for some long-deceased flies. On the plus side, the appliances worked well, the shower was nice, there were good dining and shopping options nearby, and the location was relatively quiet, given its proximity to I-75. Bottom line, if I had not prepaid for this room and had other options, I would never have stayed here. Nor will I ever again.
- 1/5
Not a great experience, beginning with check-in. Lobby was closed for some reason, so I had to use the night window. Took several uses of the bell to get anyone's attention, and the woman who finally appeared seemed annoyed at my presence. Got to my room and found the following to be missing: TV remote, ironing board, light bulb over sink, soap and bathmat. Very nice lady who was cleaning nearby rooms hooked me up with soap and a remote but couldn't otherwise help me. During all of this, the local police showed up and took one of the other tenants out in handcuffs. As for the room itself, the carpet had obviously not been vacuumed for days, nor had the bathroom floor been mopped. Some areas had not been dusted for a while, to include the top of the HVAC unit, which was the final resting place for some long-deceased flies. On the plus side, the appliances worked well, the shower was nice, there were good dining and shopping options nearby, and the location was relatively quiet, given its proximity to I-75. Bottom line, if I had not prepaid for this room and had other options, I would never have stayed here. Nor will I ever again.
- 1/5
Tried to call the for over 4 hrs with no answer called Expedia where I booked my room through the hotel sold my room I had to drive two hrs outta my way
- 1/5
Tried to call the for over 4 hrs with no answer called Expedia where I booked my room through the hotel sold my room I had to drive two hrs outta my way
- 1/5
The gentleman who checked me in was very friendly and pleasant. The room was disgusting. I found hairs on my bed. The couch had multiple stains on it and the door lock was broken. I pushed the nasty couch against the door. Broken handles on the dresser. Go one exit north to stay! This place is a dump
- 1/5
The gentleman who checked me in was very friendly and pleasant. The room was disgusting. I found hairs on my bed. The couch had multiple stains on it and the door lock was broken. I pushed the nasty couch against the door. Broken handles on the dresser. Go one exit north to stay! This place is a dump
- 2/5
The rooms weren’t what one would expect “clean” to be. There was a pair of dirty socks in the corner of the room (presumably from a previous guest) dirt on the floor and some kind of liquid on the table next to the bed. The room smelled like smoke. Just a generally unpleasant stay. They can do better!
- 2/5
The rooms weren’t what one would expect “clean” to be. There was a pair of dirty socks in the corner of the room (presumably from a previous guest) dirt on the floor and some kind of liquid on the table next to the bed. The room smelled like smoke. Just a generally unpleasant stay. They can do better!
- 1/5
1). Bed bugs 2). Filthy mattress 3). Filthy carpet stains 4). Bathroom mirror fallen off the wall. 5). Bathroom tub spout not installed properly. 6). Comforter stained badly. 7). Channel listing notes Best Value Inn, not Baymont. 8). Hairdryer missing and mounting fixture not cleaned in some time. A heavy layer of dust. 9). Multiple vehicles in rear parking lot not operable. Leaking fluids. Broken windows. 10). Landscaping not maintained at all. 11). A couple of cockroaches crawled across the wall.
- 1/5
1). Bed bugs 2). Filthy mattress 3). Filthy carpet stains 4). Bathroom mirror fallen off the wall. 5). Bathroom tub spout not installed properly. 6). Comforter stained badly. 7). Channel listing notes Best Value Inn, not Baymont. 8). Hairdryer missing and mounting fixture not cleaned in some time. A heavy layer of dust. 9). Multiple vehicles in rear parking lot not operable. Leaking fluids. Broken windows. 10). Landscaping not maintained at all. 11). A couple of cockroaches crawled across the wall.
- 4/5
The door lock was broken and a towel was left behind the bathroom door. We were advised no breakfast was available when we checked in. The new carpet and bed saved the room from a bad review.
- 4/5
The door lock was broken and a towel was left behind the bathroom door. We were advised no breakfast was available when we checked in. The new carpet and bed saved the room from a bad review.
- 2/5
Bathroom & sink area was filthy. Some walls were filthy. If I hadn’t been so tired, I wouldn’t have stayed in the room.
- 2/5
Bathroom & sink area was filthy. Some walls were filthy. If I hadn’t been so tired, I wouldn’t have stayed in the room.
- 1/5
Unfortunately, my room that appeared decent was bedbug and roach infested. I woke up to bedbug bites over my arms face and legs. Roaches we’re climbing in my boots and on the nightstand as well as in the bathroom. It was a horrific experience.
- 1/5
Unfortunately, my room that appeared decent was bedbug and roach infested. I woke up to bedbug bites over my arms face and legs. Roaches we’re climbing in my boots and on the nightstand as well as in the bathroom. It was a horrific experience.
- 2/5
This place takes a good picture but as soon as you arrive it is very disappointing. Room was not clean or stocked. Only had two towels (both stained), one coffee cup but no coffee. Pullout couch was full of chips, other food, stained and had no bedding to use as a bed. Office gave us sheets that were ripped and the pillow was a decorative pillow, not a bed pillow. The king bed had stains and rips on bedding and smelled of smoke. Carpet left my socks very dirty, so dirty floor. All furniture looked very used and at the end of this life. Smoke detector was removed and wires left hanging. Shower had many stray hairs on walls. For the price we paid, it should have been far better. Needless to say, very disappointed and would NOT recommend.
- 2/5
This place takes a good picture but as soon as you arrive it is very disappointing. Room was not clean or stocked. Only had two towels (both stained), one coffee cup but no coffee. Pullout couch was full of chips, other food, stained and had no bedding to use as a bed. Office gave us sheets that were ripped and the pillow was a decorative pillow, not a bed pillow. The king bed had stains and rips on bedding and smelled of smoke. Carpet left my socks very dirty, so dirty floor. All furniture looked very used and at the end of this life. Smoke detector was removed and wires left hanging. Shower had many stray hairs on walls. For the price we paid, it should have been far better. Needless to say, very disappointed and would NOT recommend.
- 1/5
This place was not good I felt unsafe as there were people screaming in the middle of the night. Also when booking said free breakfast and then once we got there it said breakfast was discontinued. Room was not clean place was a mess.
- 1/5
This place was not good I felt unsafe as there were people screaming in the middle of the night. Also when booking said free breakfast and then once we got there it said breakfast was discontinued. Room was not clean place was a mess.
- 2/5
Breakfast has been suspended due to Covid so I pray previous person in my room didn’t have it because it definitely wasn’t sanitized. Remote is sticky to touch. I slept showered and left touching as little as possible.
- 2/5
Breakfast has been suspended due to Covid so I pray previous person in my room didn’t have it because it definitely wasn’t sanitized. Remote is sticky to touch. I slept showered and left touching as little as possible.
- 5/5
Pet friendly
- 5/5
Pet friendly
- 1/5
The room was not cleaned after the previous guest left. The place was booked with no other rooms available. Ended up leaving an continuing to the destination by driving straight through.
- 1/5
The room was not cleaned after the previous guest left. The place was booked with no other rooms available. Ended up leaving an continuing to the destination by driving straight through.
- 1/5
Dirty
- 1/5
Dirty
- 1/5
The room was filthy. We struggled to open the room door and had to get staff to help us open it. There was a piece of paper covering a hole where the door peep hole should have been. There was a huge stain on the couch. The bed did not have a comforter, it was just a thin bed sheet. Overall I had an issue checking in at 3:00pm due to Expedia not faxing over the correct billing information to the hotel for my room. I checked in after 11pm when the issue was resolved.
- 1/5
The room was filthy. We struggled to open the room door and had to get staff to help us open it. There was a piece of paper covering a hole where the door peep hole should have been. There was a huge stain on the couch. The bed did not have a comforter, it was just a thin bed sheet. Overall I had an issue checking in at 3:00pm due to Expedia not faxing over the correct billing information to the hotel for my room. I checked in after 11pm when the issue was resolved.
- 1/5
From the start they put me in a room where they said a painter stays in there all the time .. it was nasty and had trash all in the floor. I called receptionist and got moved to another room .. wow that room was like someone just checked out . There was no clean bed covers . So I asked for a different room . That was seemed to be great , until I pull back the bed covers and pillows . Blood stain all over the pillow cases to the extent I was not going to sleep on the bed .. I slept on the chair that night .checked out the next morning
- 1/5
From the start they put me in a room where they said a painter stays in there all the time .. it was nasty and had trash all in the floor. I called receptionist and got moved to another room .. wow that room was like someone just checked out . There was no clean bed covers . So I asked for a different room . That was seemed to be great , until I pull back the bed covers and pillows . Blood stain all over the pillow cases to the extent I was not going to sleep on the bed .. I slept on the chair that night .checked out the next morning
- 1/5
I had it booked for three nights checked out after the first night and asked for a refund for the two nights. The property refused to give me a refund for the two nights.
- 1/5
I had it booked for three nights checked out after the first night and asked for a refund for the two nights. The property refused to give me a refund for the two nights.
- 2/5
Very dirty and unkept
- 2/5
Very dirty and unkept
- 1/5
Terrible
- 1/5
Terrible
- 2/5
I would not recommend staying at this hotel at all. Had a lot of foot traffic thru their location. Also found a hypodermic needle laying in the parking lot. Also on the 2nd night someone in the parking lot was pressure washing a dump truck at 10:00 at night.
- 2/5
I would not recommend staying at this hotel at all. Had a lot of foot traffic thru their location. Also found a hypodermic needle laying in the parking lot. Also on the 2nd night someone in the parking lot was pressure washing a dump truck at 10:00 at night.
- 1/5
We ultimately didn’t stay. There is no sign lit up so we passed it initially. Pulled into the lot late and people were “tailgating” in the lot. A couple was fighting on the balcony, a woman highly intoxicated and/or high was roaming the area near the window to check in. Due to safety concerns, you can’t enter the office at night. With just me and my ten year old daughter, we didn’t feel safe staying. I am currently attempting a refund but have yet to hear back from hotel. This is not safe for families!
- 1/5
We ultimately didn’t stay. There is no sign lit up so we passed it initially. Pulled into the lot late and people were “tailgating” in the lot. A couple was fighting on the balcony, a woman highly intoxicated and/or high was roaming the area near the window to check in. Due to safety concerns, you can’t enter the office at night. With just me and my ten year old daughter, we didn’t feel safe staying. I am currently attempting a refund but have yet to hear back from hotel. This is not safe for families!
- 1/5
no smoke detector in the room. No outlet covers in the room. Cleanliness. Sheets had sticky tar substance & cigarette burns. Toothpaste in the sink from previous occupants. Shower was dirty & water wouldn’t get hot. I should have taken photos but I just wanted to leave.
- 1/5
no smoke detector in the room. No outlet covers in the room. Cleanliness. Sheets had sticky tar substance & cigarette burns. Toothpaste in the sink from previous occupants. Shower was dirty & water wouldn’t get hot. I should have taken photos but I just wanted to leave.
- 1/5
Booked with Expedia and was no room ! !!!!!!!!!!!!
- 1/5
Booked with Expedia and was no room ! !!!!!!!!!!!!
- 1/5
Nothing unique. Poor uneducated staff. Seems to be a "druggy" type of place. Weird people doing weird things outside. Maids cleaning rooms after 7 at night...
- 1/5
Nothing unique. Poor uneducated staff. Seems to be a "druggy" type of place. Weird people doing weird things outside. Maids cleaning rooms after 7 at night...
- 5/5
I simply love staying at Baymont in Acworth. You just couldn't ask for a better set of owners. And the lady that does the accommodations is super sweet and very helpful and when you need anything she will make sure it is taken care of within means. I would recommend Baymont of Acworth to anyone. The rooms go up and beyond what you would expect for the price.
- 5/5
I simply love staying at Baymont in Acworth. You just couldn't ask for a better set of owners. And the lady that does the accommodations is super sweet and very helpful and when you need anything she will make sure it is taken care of within means. I would recommend Baymont of Acworth to anyone. The rooms go up and beyond what you would expect for the price.
- 5/5
The accommodations were very good. Due to the Covid-19 the conversation with the front desk was extremely limited and the morning check-out with a person did not exist. This was a nice location and minutes from places to eat.
- 5/5
The accommodations were very good. Due to the Covid-19 the conversation with the front desk was extremely limited and the morning check-out with a person did not exist. This was a nice location and minutes from places to eat.
- 4/5
When we travel we always stay at Baymont Inns, this experience greatly disturbed us.
- 4/5
When we travel we always stay at Baymont Inns, this experience greatly disturbed us.
- 5/5
Lovely spacious room!!
- 5/5
Lovely spacious room!!
- 1/5
Terrible place, not even sure its a Baymont,, they had a banner hanging up that said Baymont, but all the other signage was for some low level hotel brand,, Just not a quality place to stay. Got fooled into staying this as Baymont's usually at least provide a known level of comfort, this was a low-rent place,, Look elsewhere
- 1/5
Terrible place, not even sure its a Baymont,, they had a banner hanging up that said Baymont, but all the other signage was for some low level hotel brand,, Just not a quality place to stay. Got fooled into staying this as Baymont's usually at least provide a known level of comfort, this was a low-rent place,, Look elsewhere
- 2/5
Stayed at many baymont locations. This is the worst. Dirty rooms. Dirty beds. Dirty couch. Dog food on floor. Holes in walls. Garbage still in can. Towels and wash cloth had barely any thread left in them. Place needs updated and evertything replaced. Wouldn’t recommend this place to anyone.
- 2/5
Stayed at many baymont locations. This is the worst. Dirty rooms. Dirty beds. Dirty couch. Dog food on floor. Holes in walls. Garbage still in can. Towels and wash cloth had barely any thread left in them. Place needs updated and evertything replaced. Wouldn’t recommend this place to anyone.
- 4/5
Location and price were great. Amenities were lacking.
- 4/5
Location and price were great. Amenities were lacking.
- 4/5
Everything was great, except the continental breakfast was useless. Choice of stale cerebral or a hostess donut.
- 4/5
Everything was great, except the continental breakfast was useless. Choice of stale cerebral or a hostess donut.
- 5/5
It was wonderful
- 5/5
It was wonderful
- 2/5
In the room: the toilet was backed up, there was hair all in the bed and on the bathroom floor, dirty pillows, and bugs.
- 2/5
In the room: the toilet was backed up, there was hair all in the bed and on the bathroom floor, dirty pillows, and bugs.
- 2/5
Under remodeling, rm had spider webs, nothing thank you
- 2/5
Under remodeling, rm had spider webs, nothing thank you
- 3/5
Quiet not much activity pretty clean
- 3/5
Quiet not much activity pretty clean
- 3/5
They were renovating so there was construction going on every where. The first room they gave us was already inhabited by someone else. When we finally got to our room it was actually pretty nice.
- 3/5
They were renovating so there was construction going on every where. The first room they gave us was already inhabited by someone else. When we finally got to our room it was actually pretty nice.
- 2/5
Having booked with Expedia, and paying in advance, we were told this property didn't accept Expedia and had to pay for the room again. The room was ok at best. Remodeling lobby, where's the continental breakfast?
- 2/5
Having booked with Expedia, and paying in advance, we were told this property didn't accept Expedia and had to pay for the room again. The room was ok at best. Remodeling lobby, where's the continental breakfast?
- 5/5
Enjoyed our short stay, clean, neat, friendly staff.
- 5/5
Enjoyed our short stay, clean, neat, friendly staff.
- 1/5
Booked through Expedia but hotel didn’t have confirmed reservation. Sent 3 hours on phone with Expedia and hotel. Spent the entire night in parking lot and lobby.
- 1/5
Booked through Expedia but hotel didn’t have confirmed reservation. Sent 3 hours on phone with Expedia and hotel. Spent the entire night in parking lot and lobby.
- 1/5
The place was loaded with drug addicts and drug dealers. The manager was rude and a complete Ahole when I asked to cancel my reservation so I got charged one night.
- 1/5
The place was loaded with drug addicts and drug dealers. The manager was rude and a complete Ahole when I asked to cancel my reservation so I got charged one night.
- 1/5
The rooms each had a bad smell to them. I went out and purchase room deodorant and it still smelled. Their website showed a nice area for breakfast that was not the case. My daughter was told if she needed sheets for the pull out couch, they would charge her $15 per day to make it. She made it herself. The place was located right off the highway where people were standing there asking for money. The tub's had to be recleaned by us. It was more of a place where people go for a few hours of pleasure. The bedding was not properly cleaned. I will not be going back again. The only reason we stayed was no other hotels were available.
- 1/5
The rooms each had a bad smell to them. I went out and purchase room deodorant and it still smelled. Their website showed a nice area for breakfast that was not the case. My daughter was told if she needed sheets for the pull out couch, they would charge her $15 per day to make it. She made it herself. The place was located right off the highway where people were standing there asking for money. The tub's had to be recleaned by us. It was more of a place where people go for a few hours of pleasure. The bedding was not properly cleaned. I will not be going back again. The only reason we stayed was no other hotels were available.
- 4/5
The property is next to interstate 75
- 4/5
The property is next to interstate 75
- 4/5
Easy check in and clean rooms. Staff was pretty friendly and funny
- 4/5
Easy check in and clean rooms. Staff was pretty friendly and funny
- 5/5
All my requirements were met. Every one was very nice and priced right!!!
- 5/5
All my requirements were met. Every one was very nice and priced right!!!
- 4/5
I had a great experience the first time I was here so I went back. Just fine this time, too, except check out guy was on his cell phone though and was rude. All good though. Good rooms at a cheap price. I’ll head back when I need to.
- 4/5
I had a great experience the first time I was here so I went back. Just fine this time, too, except check out guy was on his cell phone though and was rude. All good though. Good rooms at a cheap price. I’ll head back when I need to.
- 2/5
Pro: Pet policy
- 2/5
Pro: Pet policy
- 1/5
The property was not well kept and not impressive to a guest first arriving. During check in, the attendant was dressed sloppily to be greeting guests, and was barefoot and had an open wound on his leg wrapped up! The room was presentable, however, we registered for a non-smoking room and the room smelled of strong cigarette smoke. The overall experience was extremely disappointing and we will never book through this hotel again.
- 1/5
The property was not well kept and not impressive to a guest first arriving. During check in, the attendant was dressed sloppily to be greeting guests, and was barefoot and had an open wound on his leg wrapped up! The room was presentable, however, we registered for a non-smoking room and the room smelled of strong cigarette smoke. The overall experience was extremely disappointing and we will never book through this hotel again.
- 1/5
This was the shadiest place. There was running around & crying at 3am! There was some kind of domestic issue going on in the room next door - the girl involved was out banging on their car wanting her man to open the door. There was something happening all night.
- 1/5
This was the shadiest place. There was running around & crying at 3am! There was some kind of domestic issue going on in the room next door - the girl involved was out banging on their car wanting her man to open the door. There was something happening all night.
- 5/5
The guy who owns it is a really jolly guy. His energy is truly a reason to stay here by itself. His wife and others could learn from him. Their invasiveness & lack of respecting other's personal space , trying to look into my hotel room, while staying there was the only negative. The hotel is a great deal though. Fast interstate access. Literally, 1 minute off exit. Lake Atworth , fishing by the dam is just 5 or so minutes down the street. I caught some bass while there after a quick ride to the next exit for Cabela's. THere's an ingles grocery store just on the other side of the exit . A Publix about another 2 minutes away with a few fast food & mid-level restaurants. Downtown Atworth, by the lake, has a few other quality restaurants. For all the big stores, drive 10 minutes and get on Cobb Parkway. Everything is there, literally. And oh wait, there was a problem. Some of these places like this for some reason have channels that are in Spanish. Not sure if its' a good deal they got and not willing to pay the extra for english or just catering toa differetn demographic.
- 5/5
The guy who owns it is a really jolly guy. His energy is truly a reason to stay here by itself. His wife and others could learn from him. Their invasiveness & lack of respecting other's personal space , trying to look into my hotel room, while staying there was the only negative. The hotel is a great deal though. Fast interstate access. Literally, 1 minute off exit. Lake Atworth , fishing by the dam is just 5 or so minutes down the street. I caught some bass while there after a quick ride to the next exit for Cabela's. THere's an ingles grocery store just on the other side of the exit . A Publix about another 2 minutes away with a few fast food & mid-level restaurants. Downtown Atworth, by the lake, has a few other quality restaurants. For all the big stores, drive 10 minutes and get on Cobb Parkway. Everything is there, literally. And oh wait, there was a problem. Some of these places like this for some reason have channels that are in Spanish. Not sure if its' a good deal they got and not willing to pay the extra for english or just catering toa differetn demographic.
- 1/5
5 minutes after check-in we were told that the wedding party was supposed to be at a different hotel. On my receipt it said that I could cancel the reservation without penalty within 10 minutes of check-in. They refused to issue me a refund and got really rude with me. When I asked to speak with a supervisor he came to the desk and said "What do you want"?. The room was clean at first glance, but upon further inspection it was really dirty. Hair on the toilet, dirty, stained towels, and the room had a terrible odor. The lady at the front desk went back and sprayed some sort of spray, but it made the smell worse! I do NOT recommend staying here. I don't need a fancy room, but I do require a clean one.
- 1/5
5 minutes after check-in we were told that the wedding party was supposed to be at a different hotel. On my receipt it said that I could cancel the reservation without penalty within 10 minutes of check-in. They refused to issue me a refund and got really rude with me. When I asked to speak with a supervisor he came to the desk and said "What do you want"?. The room was clean at first glance, but upon further inspection it was really dirty. Hair on the toilet, dirty, stained towels, and the room had a terrible odor. The lady at the front desk went back and sprayed some sort of spray, but it made the smell worse! I do NOT recommend staying here. I don't need a fancy room, but I do require a clean one.
- 5/5
This is the first time I've ever stayed at this brand hotel, but it was a last-minute stay in an area that had a lot going on, so not many hotels were available. ... But it was a great property for what it is. It's a budget hotel, but the room was comfortable. The service was good. Everything was pleasant.
- 5/5
This is the first time I've ever stayed at this brand hotel, but it was a last-minute stay in an area that had a lot going on, so not many hotels were available. ... But it was a great property for what it is. It's a budget hotel, but the room was comfortable. The service was good. Everything was pleasant.
- 4/5
very pleasant and reasonable rates
- 4/5
very pleasant and reasonable rates
- 3/5
We picked this hotel because it was pet friendly, and we were very thankful for that. Check in was not a good experience. I had a reservation, and apparently they ran my card at 8am that morning before we got there - my bank sent me a fraud notice and I said it was a valid charge. When we got there, the lady at the front desk scolded me saying that she had cancelled my reservation. I explained my bank thought it was a fraudulent charge since we were not anywhere near that state at 8am, and I had hit accept on the bank text alert - I didn't realize it was declined on her end. As I tried to explain, she just interrupted and was very rude. If we did not have the dog with us, we would not have stayed there. The room was also very dirty with stains on the couch and the rug was torn up. We also had to give a $50 pet deposit which was not made clear making the reservation. The room served it's purpose, but the staff could stand to learn some customer service skills.
- 3/5
We picked this hotel because it was pet friendly, and we were very thankful for that. Check in was not a good experience. I had a reservation, and apparently they ran my card at 8am that morning before we got there - my bank sent me a fraud notice and I said it was a valid charge. When we got there, the lady at the front desk scolded me saying that she had cancelled my reservation. I explained my bank thought it was a fraudulent charge since we were not anywhere near that state at 8am, and I had hit accept on the bank text alert - I didn't realize it was declined on her end. As I tried to explain, she just interrupted and was very rude. If we did not have the dog with us, we would not have stayed there. The room was also very dirty with stains on the couch and the rug was torn up. We also had to give a $50 pet deposit which was not made clear making the reservation. The room served it's purpose, but the staff could stand to learn some customer service skills.
- 3/5
I liked because their was maybe 2 other guest their, so no waiting,and no unexpected noises good and quite for good sleep..
- 3/5
I liked because their was maybe 2 other guest their, so no waiting,and no unexpected noises good and quite for good sleep..
- 2/5
It was a non smoking room , but smoke could be smelled everywhere in the room.
- 2/5
It was a non smoking room , but smoke could be smelled everywhere in the room.
- 1/5
I could not stay and still and I still had to pay
- 1/5
I could not stay and still and I still had to pay
- 4/5
No frills, just a place to sleep, shower and get back on the road to home
- 4/5
No frills, just a place to sleep, shower and get back on the road to home
- 4/5
Despite the exterior looking like a typical roadside motel, it is very clean and well kept on the inside. The rooms are surprisingly spacious, in good condition and clean. There was a loud but short argument of some sort that we could hear inside our rooms in the middle of the night. Besides that, everything was fine. I would stay here again.
- 4/5
Despite the exterior looking like a typical roadside motel, it is very clean and well kept on the inside. The rooms are surprisingly spacious, in good condition and clean. There was a loud but short argument of some sort that we could hear inside our rooms in the middle of the night. Besides that, everything was fine. I would stay here again.
- 3/5
The room was decently clean. The shower wasn’t very clean and the shower head had very little water pressure. The clerk that checked me in wasn’t friendly at all. He was short and acted as if our late check in was inconvenient to him.
- 3/5
The room was decently clean. The shower wasn’t very clean and the shower head had very little water pressure. The clerk that checked me in wasn’t friendly at all. He was short and acted as if our late check in was inconvenient to him.
- 5/5
Very nice pet friendly hotel without an outrageous pet deposit. Right near red Top mountain state park and far enough out of Atlanta.
- 5/5
Very nice pet friendly hotel without an outrageous pet deposit. Right near red Top mountain state park and far enough out of Atlanta.
- 1/5
This place was nasty roaches torn rags and towels.
- 1/5
This place was nasty roaches torn rags and towels.
- 1/5
Pillows were horrible Terrible towels and sheets Tubs were dirty Dead bugs on floor Cops out front at 3 in the morning This hotel should not even be allowed on your site!
- 1/5
Pillows were horrible Terrible towels and sheets Tubs were dirty Dead bugs on floor Cops out front at 3 in the morning This hotel should not even be allowed on your site!
- 3/5
The location was awesome. The room was comfortable. The breakfast wasn't what we expected and the bed linens had markings on them
- 3/5
The location was awesome. The room was comfortable. The breakfast wasn't what we expected and the bed linens had markings on them
- 3/5
Was given the wrong key or I should say the wrong room and walked in on somebody
- 3/5
Was given the wrong key or I should say the wrong room and walked in on somebody
- 4/5
Well lit outside, clean room
- 4/5
Well lit outside, clean room
- 3/5
My GPS took me to wrong location-also somewhat difficult to see from road as it sits off the road. Need to offer rooms that pets are not allowed for those of us with allergies.
- 3/5
My GPS took me to wrong location-also somewhat difficult to see from road as it sits off the road. Need to offer rooms that pets are not allowed for those of us with allergies.
- 5/5
From check in to check out...we enjoyed are stay...
- 5/5
From check in to check out...we enjoyed are stay...
- 1/5
They have a very nasty attitude. We checked in and the room was so hot we had to leave and stay out doing something until it cooled off. Don't stay there.
- 1/5
They have a very nasty attitude. We checked in and the room was so hot we had to leave and stay out doing something until it cooled off. Don't stay there.
- 2/5
The staff was awful!! The first room we were put in the AC would not blow any cold air at all. When i complained the woman insisted it qas all in my head and was not ging to allow my family to change rooms. I had to argue for 15 minutes before she would switch us room. They charged qn addition 50 to hold for a security reason but didnt even ask or tell us that was happening prior to her just swiping thr card. Thankfully the second room we were put in was much better. But the staff/owners who walk around barefoot are AWFUL!!!
- 2/5
The staff was awful!! The first room we were put in the AC would not blow any cold air at all. When i complained the woman insisted it qas all in my head and was not ging to allow my family to change rooms. I had to argue for 15 minutes before she would switch us room. They charged qn addition 50 to hold for a security reason but didnt even ask or tell us that was happening prior to her just swiping thr card. Thankfully the second room we were put in was much better. But the staff/owners who walk around barefoot are AWFUL!!!
- 4/5
America's Best In was very clean and quiet. Housekeeping came through everyday to make sure I was ok. The female at the front desk could've used some "better customer service attitude" training, but other than that, my stay was very pleasant. I would definitely recommend this hotel, especially if you're in town for business and need a peaceful evening.
- 4/5
America's Best In was very clean and quiet. Housekeeping came through everyday to make sure I was ok. The female at the front desk could've used some "better customer service attitude" training, but other than that, my stay was very pleasant. I would definitely recommend this hotel, especially if you're in town for business and need a peaceful evening.
- 3/5
Convenient to Six Flags and Six Flags Whitewatet which is where we went. Pool at hotel is out of order and yes breakfast is a joke. Small pastries (both packaged and not), coffee, juice, milk, cereal is all you get. The place is a bit difficult to find but it's right behind the gas station so that is convenient. Several restaurants are nearby too. The room is ok but ours had the whole seal out on the bottom of the door so daylight could be clearly seen under the door. Decently soft bed too. The manager was a little rude and was walking around barefoot In the office, it seems they live here but it's ok i guess. All in all I'll stay again
- 3/5
Convenient to Six Flags and Six Flags Whitewatet which is where we went. Pool at hotel is out of order and yes breakfast is a joke. Small pastries (both packaged and not), coffee, juice, milk, cereal is all you get. The place is a bit difficult to find but it's right behind the gas station so that is convenient. Several restaurants are nearby too. The room is ok but ours had the whole seal out on the bottom of the door so daylight could be clearly seen under the door. Decently soft bed too. The manager was a little rude and was walking around barefoot In the office, it seems they live here but it's ok i guess. All in all I'll stay again
- 4/5
Rooms are updated but the Lady in the front desk was not the most approacheable.
- 4/5
Rooms are updated but the Lady in the front desk was not the most approacheable.
- 1/5
The owners where rude , unprofessional, combative and they advertise pet friendly but when you arrive with your pet they have a sign that says any unauthorized pets will be charged a $100 fee so to make sure my reservation was accurate I mentioned my 10lb dog and they tell me no we dont accept pets! So which is it. And being on the road for 13 hours it was not what you want to hear after you have made all accommodations for your trip to insure this doesn't happen.
- 1/5
The owners where rude , unprofessional, combative and they advertise pet friendly but when you arrive with your pet they have a sign that says any unauthorized pets will be charged a $100 fee so to make sure my reservation was accurate I mentioned my 10lb dog and they tell me no we dont accept pets! So which is it. And being on the road for 13 hours it was not what you want to hear after you have made all accommodations for your trip to insure this doesn't happen.
- 1/5
Stained Towels Stained bed linens Very bad experience, cancelled stay after 1 night - would have left sooner, but had no place to go.
- 1/5
Stained Towels Stained bed linens Very bad experience, cancelled stay after 1 night - would have left sooner, but had no place to go.
- 2/5
Although the pics were nice and the hotel was conveniently located next to food and supermarkets but the lady kept on telling me not to smoke in the room about 20 times she didn't tell me when was check out or breakfast just no smoking I keep u money... I was so disappointed after giving her an extra deposit I figured the room would be pretty clean and it was for the most part but the bathroom had black mildew and the toilet was not properly cleaned.... all I was looking for was a home away from home for one night and I was completely harassed... I will definitely not be returning.
- 2/5
Although the pics were nice and the hotel was conveniently located next to food and supermarkets but the lady kept on telling me not to smoke in the room about 20 times she didn't tell me when was check out or breakfast just no smoking I keep u money... I was so disappointed after giving her an extra deposit I figured the room would be pretty clean and it was for the most part but the bathroom had black mildew and the toilet was not properly cleaned.... all I was looking for was a home away from home for one night and I was completely harassed... I will definitely not be returning.
- 4/5
Overpriced
- 4/5
Overpriced
- 4/5
Hotel is just off the interstate on opposite side of all restaurants, etc. Hotel was well lit on outside & very clean / comfortable / roomy on inside. Hotel staff friendliness was ok., but as long as room is clean that’s what mattered to us. Surprisingly good coffee for what I expected at the breakfast. Great quality TV. We would stay there again.
- 4/5
Hotel is just off the interstate on opposite side of all restaurants, etc. Hotel was well lit on outside & very clean / comfortable / roomy on inside. Hotel staff friendliness was ok., but as long as room is clean that’s what mattered to us. Surprisingly good coffee for what I expected at the breakfast. Great quality TV. We would stay there again.
- 5/5
The hotel seemed like a brand new building. Zero complaints here.
- 5/5
The hotel seemed like a brand new building. Zero complaints here.
- 2/5
Couch needed steam cleaning...could not sit on it was stained. They provide no imenities such as soap and shampoo..no blowdryer for your hair. Domestic arguing outside..from other guests staying there...overall they are better choices if u want a better experience other than just a place to sleep.
- 2/5
Couch needed steam cleaning...could not sit on it was stained. They provide no imenities such as soap and shampoo..no blowdryer for your hair. Domestic arguing outside..from other guests staying there...overall they are better choices if u want a better experience other than just a place to sleep.
- 1/5
1st time staying here that we have gotten a nice clean room (we have stayed a few times now) the owner (wife) is ALWAYS extremely rude and will start talking in her native language very angrily and all the while looking at you, she is just plain nasty! Then to top it off my car was hit overnight/early am and when i asked them if they could look at their cameras they informed me they did not have any but i could clearly see monitors in the room next to the front office!!
- 1/5
1st time staying here that we have gotten a nice clean room (we have stayed a few times now) the owner (wife) is ALWAYS extremely rude and will start talking in her native language very angrily and all the while looking at you, she is just plain nasty! Then to top it off my car was hit overnight/early am and when i asked them if they could look at their cameras they informed me they did not have any but i could clearly see monitors in the room next to the front office!!
- 4/5
Older but very clean. Great tv service!! Friendly lady owner
- 4/5
Older but very clean. Great tv service!! Friendly lady owner
- 5/5
Nice hotel
- 5/5
Nice hotel
- 5/5
Good customer service and the housekeeping excellent service too
- 5/5
Good customer service and the housekeeping excellent service too